v1.2.0 to v1.3.1

124 added, 196 removed. Audit A to A.

---
name: 21-audit-ads-performance
description: Audit toan dien tai khoan quang cao — cho diem Health Score 0-100, liet ke Quick Wins, phat hien vi pham Quality Gates, de xuat action plan theo muc do uu tien. Ho tro Meta Ads, TikTok Ads, Google Ads, Zalo Ads.
argument-hint: "<platform + account + period>"
metadata:
- version: 1.2.0
+ version: 1.3.1
category: performance
triggers:
- "audit tai khoan ads"
- "kiem tra tai khoan quang cao"
- "health score ads"
- "cho diem quang cao"
- "audit Meta Ads"
- "audit TikTok Ads"
- "audit Google Ads"
- "audit Zalo Ads"
- "tai khoan chay kem qua"
- "review tai khoan ads"
- "account audit"
+ - "CPL cao"
+ - "ROAS thap"
+ - "ads khong ra so"
+ - "chan doan ads"
output: File .md gom Health Score 0-100, danh sach Quick Wins, vi pham Quality Gates, chuyen sau theo nen tang, va action plan 7 ngay.
related:
- 03-danh-gia-hieu-suat
- 05-copy-quang-cao
- 10-tinh-kpi-nguoc
- 00-ke-hoach-mkt
+ - 12-brief-landing-page
+ - 53-tracking-setup
+ - 55-scaling-ads
+ - 56-retargeting-plan
references:
- - skills/references/quality-gates-vn.md
- - skills/references/copy-frameworks-vn.md
- - skills/references/mcp-ads-integration.md
+ - references/checklist-audit-theo-nen-tang.md
+ - skills/vi/references/quality-gates-vn.md
+ - skills/vi/references/copy-frameworks-vn.md
+ - skills/vi/references/mcp-ads-integration.md
---
# Audit Ads Performance — Health Score & Action Plan
> **Skill nay khac `03-danh-gia-hieu-suat` o cho:**
> - `03` = Danh gia hieu qua hien tai (CPMess, ROAS, funnel) — chan doan trieu chung
> - `21` = Audit cau hinh tai khoan (setup, cau truc, tracking, creative) — cho diem 0-100 va tim loi he thong
---
## Thu thap thong tin
Hoi toi da 4 cau truoc khi bat dau:
1. **Nen tang can audit?** Meta Ads / TikTok Ads / Google Ads / Zalo Ads / Tat ca?
2. **Nganh kinh doanh va muc tieu chinh?** (Spa, F&B, BDS, E-com... + Muc tieu: CPMess, ROAS, Lead, Don hang)
3. **Ngan sach quang cao/thang?** (Giup tinh ngan sach min/ad set + danh gia muc do uu tien)
4. **Co the cung cap data?** (Paste data tu Ads Manager: Spend, CPM, CTR, CPMess, ROAS, so conversion)
### Auto-pull data qua MCP (neu co ket noi)
- > **Reference:** `skills/references/mcp-ads-integration.md` — huong dan setup day du.
+ > **Reference:** `skills/vi/references/mcp-ads-integration.md` — huong dan setup day du.
> **Endpoint Meta Official:** `https://mcp.facebook.com/ads` — 29 tools, setup 5 phut qua `claude.ai/settings/integrations`
Neu user da ket noi MCP server, co the pull data tu dong thay vi yeu cau paste:
| Nen tang | MCP khuyen dung | Tool su dung |
|----------|----------------|-------------|
| Meta Ads | **Meta Official MCP** (`mcp.facebook.com/ads`) | 29 tools — xem chi tiet ben duoi |
| Meta Ads (alt) | Pipeboard (`mcp.pipeboard.co/meta-ads-mcp`) | 29 tools — targeting research manh hon |
| Google Ads | Google Official MCP | `search` voi GAQL query |
| TikTok Ads | AdsMCP/tiktok-ads-mcp-server | Performance report tools |
| Cross-platform | Adspirer ads-mcp | Unified analytics 222 metrics |
**Meta Official MCP — Tools dung cho Audit (uu tien):**
```
AUDIT INSIGHTS (dung nhieu nhat):
ads_insights_anomaly_signal ← KPI bat thuong so voi baseline
ads_insights_auction_ranking_benchmarks ← CTR, CPM, quality vs dau gia
ads_insights_industry_benchmark ← So sanh voi trung binh nganh
ads_insights_performance_trend ← Xu huong metric theo thoi gian
ads_get_opportunity_score ← Diem co hoi toi uu tu Meta
TRACKING QUALITY:
ads_get_dataset_quality ← Chat luong matching (pixel + CAPI)
ads_get_dataset_stats ← Event count, deduplication
ads_get_errors ← Loi dataset gan day
CATALOG (E-commerce):
ads_catalog_get_diagnostics ← Errors va warnings catalog
ads_catalog_get_product_feed_details ← Trang thai feed
ACCOUNT:
ads_get_ad_entities ← List campaigns/ad sets/ads
```
**Quy trinh audit voi Meta Official MCP:**
```
Buoc 1: ads_get_ad_accounts → chon account
Buoc 2: ads_get_ad_entities → lay tat ca campaigns
Buoc 3: ads_insights_performance_trend → xu huong 30 ngay
Buoc 4: ads_insights_anomaly_signal → tim KPI bat thuong
Buoc 5: ads_insights_auction_ranking_benchmarks → so voi dau gia
Buoc 6: ads_insights_industry_benchmark → so voi nganh
Buoc 7: ads_get_dataset_quality → kiem tra tracking
Buoc 8: ads_get_opportunity_score → co hoi toi uu
→ Tong hop vao Health Score + Action Plan
```
**GAQL query mau cho Google Ads audit:**
```sql
SELECT campaign.name, campaign.status, campaign.bidding_strategy_type,
metrics.impressions, metrics.clicks, metrics.cost_micros,
metrics.conversions, metrics.cost_per_conversion,
metrics.search_impression_share
FROM campaign
WHERE segments.date DURING LAST_30_DAYS
AND campaign.status != 'REMOVED'
ORDER BY metrics.cost_micros DESC
```
**Meta Insights fields mau (dung khi KHONG co Official MCP):**
```
fields=spend,impressions,clicks,ctr,cpc,cpm,actions,cost_per_action_type,
purchase_roas,frequency,reach
date_preset=last_30d
level=adset
breakdowns=age,gender
```
---
- ## He thong cho diem Health Score
+ ## Quy trinh audit theo khau (SOP)
- ### Cong thuc
- ```
- Health Score = Σ(Check_pass × Weight_severity × Weight_category)
- / Σ(Check_total × Weight_severity × Weight_category) × 100
+ Audit **tu tren xuong**, khong nhay coc. Sua creative khi tracking sai = tu lua minh bang so ao.
+
```
+ 1 ACCOUNT → 2 CAMPAIGN → 3 ADSET → 4 CREATIVE → 5 LANDING → 6 TRACKING
+ (nen) (muc tieu) (tep) (noi dung) (chuyen doi) (do luong)
- ### Muc do nghiem trong (Severity)
- | Muc do | He so | Mo ta |
- |--------|-------|-------|
- | Critical | 5.0x | Dang gay mat tien / mat du lieu ngay — fix ngay |
- | High | 3.0x | Anh huong lon den hieu qua — fix trong 7 ngay |
- | Medium | 1.5x | Best practice bi thieu — fix trong 30 ngay |
- | Low | 0.5x | Toi uu them — fix khi co thoi gian |
+ Nhung khi CHAY thi doc nguoc: TRACKING truoc — so sai thi 5 khau tren deu vo nghia.
+ ```
- ### Phan loai diem so
- | Diem | Grade | Y nghia |
- |------|-------|---------|
- | 90-100 | **A** | Xuat sac — duy tri va scale |
- | 75-89 | **B** | Tot — mot so diem can cai thien |
- | 60-74 | **C** | Trung binh — can dau tu cai thien nghiem tuc |
- | 40-59 | **D** | Kem — nhieu van de lam giam hieu qua dang ke |
- | < 40 | **F** | Nguy hiem — co the dang mat tien khong hieu qua |
+ ### Bang cac khau audit
- ---
+ | # | Khau | Kiem gi | Thoi gian | Dau hieu hong |
+ |---|------|---------|-----------|--------------|
+ | 1 | **Account** | Trang thai tai khoan, han muc chi tieu, canh bao chinh sach, quyen truy cap, phuong thuc thanh toan, lich su reject | 10 phut | Tai khoan bi han che, nhieu ads reject, spending limit chan delivery |
+ | 2 | **Campaign** | Objective co dung muc tieu kinh doanh khong, so luong campaign, budget phan bo (Testing 30% · Scale 50% · Retarget 15% · Lookalike 5%), naming convention | 15 phut | Objective sai (chay Traffic de mong ra don), qua nhieu campaign chia nho ngan sach |
+ | 3 | **Adset** | Trung tep giua cac adset, ngan sach toi thieu/adset, learning phase, bid strategy, lich chay, exclusion list | 20 phut | Tep chong nhau tu dau gia lan nhau, adset ngan sach qua nho khong thoat learning |
+ | 4 | **Creative** | So creative dang chay, do da dang (Andromeda), frequency, hook rate, ad fatigue, creative reserve | 20 phut | 1-2 creative chay ca thang, frequency > 3, tat ca creative cung 1 goc nhin |
+ | 5 | **Landing** | Toc do tai, message match voi ads, above the fold, so field form, social proof, mobile | 15 phut | CTR tot nhung CPL cao = van de gan nhu chac chan o day |
+ | 6 | **Tracking** | Pixel fire, event mapping, CAPI match rate, UTM, doi chieu GA4 vs Ads Manager | 20 phut | So Ads Manager lech GA4 > 20%, event trung hoac thieu |
- ## Audit META ADS (50 Checks)
+ **Tong thoi gian audit day du: 1.5 - 2 gio.** Neu chi co 30 phut → chay Quick Health Check + khau 6 (Tracking) + khau 4 (Creative).
- > Trong so danh muc: Pixel/CAPI (30%) · Creative Diversity (25%) · Cau truc (20%) · Audience (15%) · Settings (10%)
+ ### Quick Health Check — 6 chi so doc dau tien
- ### Nhom 1 — Pixel & Tracking (30% trong so)
+ | Chi so | Thuc te | Tham chieu | Trang thai |
+ |--------|---------|-----------|-----------|
+ | CPM | | Meta 30–80K · TikTok 20–60K | Xanh / Vang / Do |
+ | CTR | | Meta >= 1.5% · Google >= 3% | |
+ | CPMess / CPL | | Target tu `10-tinh-kpi-nguoc` | |
+ | ROAS | | >= Target ROAS da tinh | |
+ | Frequency | | < 3 tot · > 4 fatigue | |
+ | Hook Rate (video) | | >= 30% (3s view / impression) | |
- | # | Check | Muc do | Cach kiem tra |
- |---|-------|--------|--------------|
- | M01 | Meta Pixel da cai tren tat ca trang web | Critical | Business Manager → Events Manager |
- | M02 | Purchase/Lead event dang fire chinh xac | Critical | Events Manager → Test Events |
- | M03 | Event Match Quality (EMQ) >= 6.0 | High | Events Manager → Bang diem EMQ |
- | M04 | Conversion API (CAPI) da setup | High | Cai thiet bat tay hoac qua partner |
- | M05 | Khong bi duplicate event (mua 1 tinh 2) | Critical | Events Manager → xem so luong/ngay |
- | M06 | Domain da verify | Medium | Business Manager → Brand Safety |
- | M07 | UTM parameter day du tren tat ca quang cao | Medium | URL Builder → kiem tra link |
- | M08 | Aggregated Event Measurement da cau hinh (neu can) | Medium | Events Manager → AEM |
+ Xanh = dat; Vang = lech 1 den 1.5 lan nguong; Do = lech tren 1.5 lan nguong. Cham 2 o Do tro len → audit day du, khong sua vun vat.
- **Sub-score Tracking:** _____ / 10 diem (tinh theo trong so)
+ ---
- ### Nhom 2 — Creative Diversity (25% trong so)
+ ## Chan doan: trieu chung → nguyen nhan → hanh dong
- | # | Check | Muc do | Cach kiem tra |
- |---|-------|--------|--------------|
- | M09 | Co it nhat 10 creative thuc su khac biet | High | Ads Manager → Creative tab |
- | M10 | Khong co creative nao chay > 21 ngay lien tuc | High | Xem ngay bat dau creative |
- | M11 | Frequency < 3.5 (cold audience) | High | Ads Manager → Cot Frequency |
- | M12 | CTR creative lon nhat va nho nhat khong chenh > 3x | Medium | Sort by CTR |
- | M13 | Co ca 3 format: video, image, carousel | Medium | Creative library |
- | M14 | Video co am thanh / nhac nen (neu dung video) | High | Xem tung video |
- | M15 | Hook 3 giay dau gay chu y (HookRate > 25%) | High | TikTok-style: 3s view / Impression |
- | M16 | Co UGC hoac review-style creative (1+) | Medium | Kiem tra creative list |
- | M17 | Creative khong bi blur, mo, cua so sai | Low | Xem preview tung ad |
+ CPL cao va ROAS thap la **trieu chung**, khong phai benh. Bang nay tra ve nguyen nhan goc theo dung khau.
- **Sub-score Creative:** _____ / 10 diem
+ | Trieu chung | Nguyen nhan co the (theo thu tu kiem) | Khau lien quan | Hanh dong |
+ |-------------|--------------------------------------|---------------|----------|
+ | **CPM cao bat thuong** | Tep qua hep · bid strategy sai · ad relevance thap · dung mua cao diem (Tet, 11.11, 12.12) | Adset | Mo rong tep, doi bid, cai thien creative de tang relevance, chap nhan CPM mua vu va tinh lai KPI |
+ | **CTR thap (< 1%)** | Hook khong du manh · creative sai format kenh · sai tang pheu · copy qua dai | Creative | Thay hook (khong phai thay tep), doi format dung kenh, doi chieu tang pheu, cat ngan copy |
+ | **CTR tot nhung CPL cao** | Landing tai cham (> 3s) · LP khong khop message ads · form qua nhieu field · offer khong hap dan | Landing | Toi uu toc do, viet lai headline LP khop hook ads, giam field, sua offer |
+ | **CPL tot nhung ROAS thap** | Chat luong lead thap · follow-up yeu / cham · offer chua thuyet phuc · friction o thanh toan | Ngoai ads | Siet tieu chi lead, sua kich ban va toc do reply, sua offer, don gian hoa checkout |
+ | **Delivery thap / khong tieu tien** | Tep qua hep · ngan sach duoi nguong · dang learning phase · ad bi reject · spending limit tai khoan | Adset + Account | Mo tep, tang ngan sach adset len nguong toi thieu, cho het learning, kiem notification reject |
+ | **Dang chay tot roi tut** | Ad fatigue (frequency > 3) · bao hoa tep · yeu to mua vu · tracking hong giua chung | Creative + Tracking | Thay creative, mo rong tep hoac lookalike, kiem lai pixel/CAPI truoc khi ket luan |
+ | **Scale len la CPL vot** | Tang ngan sach qua nhanh (> 30%/lan) · reset learning · tep khong con du rong | Adset | Lui ve muc ngan sach cu, tang lai tu tu +20-30%/lan, cho 48h moi tang tiep — xem `55-scaling-ads` |
+ | **So Ads Manager lech CRM** | Attribution window khac nhau · pixel duplicate · CAPI match rate thap · thieu UTM | Tracking | Thong nhat window, xoa event trung, tang match rate, chuan hoa UTM — xem `53-tracking-setup` |
- ### Nhom 3 — Cau truc tai khoan (20% trong so)
+ ### Creative audit — 5 cau hoi
- | # | Check | Muc do | Cach kiem tra |
- |---|-------|--------|--------------|
- | M18 | So luong campaign phu hop (khong qua 3-5 campaign chu luc) | Medium | Campaign list |
- | M19 | Cac campaign co muc tieu ro rang, khong bi chong cheo | High | Xem Objective moi campaign |
- | M20 | Moi ad set co ngan sach it nhat 5x CPMess muc tieu/ngay | Critical | Tinh: ngan sach / CPMess muc tieu ≥ 5 |
- | M21 | Khong co > 5 ad set chay cung luc trong 1 campaign (chia nho qua) | High | Dem ad set |
- | M22 | Exclusion audience da thiet lap (loai khach cu, loai remarketing khoi cold) | High | Ad set → Exclusions |
- | M23 | Campaign retarget tach biet voi campaign cold | High | Kiem tra campaign objectives |
- | M24 | Budget Campaign-level hoac Ad Set-level (nhat quan) | Medium | Kiem tra Budget type |
+ | Yeu to | Cau hoi | Neu KHONG |
+ |--------|---------|----------|
+ | Hook 0-3s | Co chan duoc ngon tay dang luot khong? | Test hook moi (`04-script-video`, `05-copy-quang-cao`) |
+ | Do lien quan | Co cham dung noi dau cua tep dang target khong? | Viet lai copy tu insight (`09-insight-khach-hang`) |
+ | Bang chung | Co so lieu / testimonial that khong? | Bo sung proof, khong bia so |
+ | CTA | Ro rang va cu the khong? | Thay CTA — 1 hanh dong duy nhat |
+ | Ad fatigue | Frequency > 3 chua? | Refresh creative, chuan bi creative reserve |
- **Sub-score Structure:** _____ / 10 diem
+ ### Landing page audit — 6 diem
- ### Nhom 4 — Audience (15% trong so)
+ - [ ] Toc do tai < 3 giay (do bang PageSpeed Insights, do o mang 4G khong phai wifi)
+ - [ ] Message match: ads noi gi, headline LP phai noi dung dieu do
+ - [ ] Above the fold: headline + CTA thay ngay khong can cuon
+ - [ ] Form <= 4 field
+ - [ ] Social proof hien thi trong man hinh dau hoac ngay duoi
+ - [ ] Toi uu mobile — phan lon traffic ads o VN la mobile
- | # | Check | Muc do | Cach kiem tra |
- |---|-------|--------|--------------|
- | M25 | Custom Audience (website, video, page) da cap nhat du lieu moi | High | Audiences → cap nhat ngay |
- | M26 | Lookalike audience duoc tao tu nguon chat luong (khach mua, khach nhắn tin) | High | LAL sources |
- | M27 | Khong dung age/gender restriction qua tat (tru khi co data ro) | Medium | Ad set targeting |
- | M28 | Co test Broad Targeting voi creative tot | Medium | Ad set → No detailed targeting |
- | M29 | Audience overlap giua cac ad set < 25% | High | Audience Overlap tool |
+ Chi tiet sua landing → `12-brief-landing-page`.
- **Sub-score Audience:** _____ / 10 diem
+ ### Tracking audit — 5 diem
- ### Nhom 5 — Settings (10% trong so)
+ - [ ] Pixel dang fire dung (kiem bang Meta Pixel Helper hoac cong cu tuong duong)
+ - [ ] Conversion event mapping dung (Lead / Purchase / Contact) — khong dung nham event
+ - [ ] CAPI match rate >= 70%
+ - [ ] UTM day du tren tat ca link, dung chuan naming
+ - [ ] So GA4 doi chieu duoc voi Ads Manager (lech < 20% la chap nhan)
- | # | Check | Muc do | Cach kiem tra |
- |---|-------|--------|--------------|
- | M30 | Bid strategy phu hop voi muc tieu (Lowest Cost neu moi, Cost Cap khi on dinh) | High | Kiem tra bid strategy |
- | M31 | Ad scheduling (lich chay) phu hop voi gio khach hang online | Medium | Ad Scheduling |
- | M32 | Placement dang su dung Advantage+ (khong lock cung 1 placement) | Medium | Placement settings |
- | M33 | Campaign spending limit da thiet lap (tranh chi qua) | Low | Campaign → Spending Limit |
- | M34 | Trang thai tai khoan: khong co Warning / Hạn chế | Critical | Account Quality |
+ Setup lai tu dau → `53-tracking-setup`.
- **Sub-score Settings:** _____ / 10 diem
+ ### Luat sua sau audit
- ### Meta Health Score
- ```
- Meta Score = (M_Tracking × 0.30) + (M_Creative × 0.25) + (M_Structure × 0.20) + (M_Audience × 0.15) + (M_Settings × 0.10)
- ```
+ 1. **Sua tu tren xuong theo khau** — tracking va account truoc, creative sau.
+ 2. **Moi lan chi doi 1 bien.** Doi 3 thu cung luc thi khong biet thu nao co tac dung.
+ 3. **Sau khi sua, cho 3-5 ngay moi danh gia.** Doc so sau 1 ngay la doc nhieu.
+ 4. **Adset CPL > 2x target sau 3 ngay → pause, khong cuu.** Ghi ly do vao log.
+ 5. **Sua xong va so on dinh >= 5 ngay → chuyen sang `55-scaling-ads`.** Chua on dinh thi khong scale.
---
- ## Audit TIKTOK ADS (30 Checks)
-
- > Trong so danh muc: Creative Quality (30%) · Technical Setup (25%) · Bidding/Learning (20%) · Cau truc (15%) · Settings (10%)
-
- ### Nhom 1 — Creative Quality (30%)
+ ## He thong cho diem Health Score
- | # | Check | Muc do |
- |---|-------|--------|
- | T01 | Video co am thanh / nhac nen (khong im lang) | Critical |
- | T02 | 3 giay dau gay hook — co chu y hoac hanh dong | Critical |
- | T03 | Video dung ty le 9:16 (doc) | High |
- | T04 | Do phan giai >= 720p | High |
- | T05 | Co text overlay / caption | Medium |
- | T06 | CTA ro rang trong video (giong noi hoac text) | High |
- | T07 | Creative phu hop vibe TikTok (khong qua "quang cao lo") | High |
- | T08 | Co it nhat 3 creative hoan toan khac nhau | High |
- | T09 | Creative khong chay qua 10 ngay lien tuc | High |
+ ### Cong thuc
+ ```
+ Health Score = Σ(Check_pass × Weight_severity × Weight_category)
+ / Σ(Check_total × Weight_severity × Weight_category) × 100
+ ```
- ### Nhom 2 — Technical Setup (25%)
+ ### Muc do nghiem trong (Severity)
+ | Muc do | He so | Mo ta |
+ |--------|-------|-------|
+ | Critical | 5.0x | Dang gay mat tien / mat du lieu ngay — fix ngay |
+ | High | 3.0x | Anh huong lon den hieu qua — fix trong 7 ngay |
+ | Medium | 1.5x | Best practice bi thieu — fix trong 30 ngay |
+ | Low | 0.5x | Toi uu them — fix khi co thoi gian |
- | # | Check | Muc do |
- |---|-------|--------|
- | T10 | TikTok Pixel da cai va fire chinh xac | Critical |
- | T11 | Events API (CAPI) da setup | High |
- | T12 | ViewContent / AddToCart / Purchase events dang fire | High |
- | T13 | URL da co UTM parameter | Medium |
- | T14 | Khong duplicate event | Critical |
+ ### Phan loai diem so
+ | Diem | Grade | Y nghia |
+ |------|-------|---------|
+ | 90-100 | **A** | Xuat sac — duy tri va scale |
+ | 75-89 | **B** | Tot — mot so diem can cai thien |
+ | 60-74 | **C** | Trung binh — can dau tu cai thien nghiem tuc |
+ | 40-59 | **D** | Kem — nhieu van de lam giam hieu qua dang ke |
+ | < 40 | **F** | Nguy hiem — co the dang mat tien khong hieu qua |
- ### Nhom 3 — Bidding & Learning (20%)
+ ---
- | # | Check | Muc do |
- |---|-------|--------|
- | T15 | Ad group ngan sach it nhat 5x CPA muc tieu/ngay | Critical |
- | T16 | Khong chinh sua ad group dang trong Learning Phase (0-7 ngay) | High |
- | T17 | Bid strategy phu hop (Lowest Cost khi moi, Target CPA khi on dinh) | High |
- | T18 | Khong chay > 5 ad group tren cung 1 audience cung luc | Medium |
+ ## Audit META ADS (50 Checks)
- ### Nhom 4 — Cau truc (15%)
+ > 5 nhom check M01-M34 (Pixel & Tracking, Creative Diversity, Cau truc tai khoan, Audience, Settings) — moi check co muc do nghiem trong + cach kiem tra, kem trong so tung nhom, o ghi sub-score va cong thuc Meta Health Score: doc `references/checklist-audit-theo-nen-tang.md` muc "Audit META ADS (50 Checks)".
- | # | Check | Muc do |
- |---|-------|--------|
- | T19 | Retarget tach campaign voi Cold | High |
- | T20 | Custom Audience tu web/app da thiet lap | High |
- | T21 | Exclusion audience dung (loai nguoi da mua) | Medium |
- | T22 | So ad group hoi ly — khong chia qua nho | Medium |
+ ---
- ### Nhom 5 — Settings (10%)
+ ## Audit TIKTOK ADS (30 Checks)
- | # | Check | Muc do |
- |---|-------|--------|
- | T23 | Tai khoan: khong co Warning / Han che | Critical |
- | T24 | Quoc gia target chinh xac (VN, khong target sai) | High |
- | T25 | Nganh hang comply TikTok Ads policy | High |
+ > 5 nhom check T01-T25 (Creative Quality, Technical Setup, Bidding & Learning, Cau truc, Settings) kem trong so tung nhom va muc do nghiem trong: doc `references/checklist-audit-theo-nen-tang.md` muc "Audit TIKTOK ADS (30 Checks)".
---
## Audit GOOGLE ADS (35 Checks)
- > Trong so danh muc: Conversion Tracking (25%) · Cau truc / Quality Score (20%) · Keywords (20%) · Ads/Assets (20%) · Settings (15%)
-
- ### Nhom 1 — Conversion Tracking (25%)
-
- | # | Check | Muc do |
- |---|-------|--------|
- | G01 | Conversion tracking da cai dat va fire | Critical |
- | G02 | Import GA4 goal vao Google Ads | High |
- | G03 | Chi count ENABLED conversion (khong tinh HIDDEN/REMOVED) | High |
- | G04 | Khong bi duplicate conversion | Critical |
- | G05 | Value-based bidding (neu co the) da thiet lap | Medium |
-
- ### Nhom 2 — Cau truc & Quality Score (20%)
-
- | # | Check | Muc do |
- |---|-------|--------|
- | G06 | Ad group khong qua 20 keywords/group (best: 5-15) | High |
- | G07 | Quality Score trung binh >= 6/10 | High |
- | G08 | Moi ad group co it nhat 2 RSA (responsive search ads) | High |
- | G09 | Keyword match type mix phu hop (Broad Match + Smart Bidding, hoac Phrase/Exact) | High |
- | G10 | Khong dung ECPC (da deprecated March 2025) | Critical |
-
- ### Nhom 3 — Keywords (20%)
-
- | # | Check | Muc do |
- |---|-------|--------|
- | G11 | Negative keywords list da thiet lap | High |
- | G12 | Wasted spend keywords (spend >200K, 0 conversion) da pause | Critical |
- | G13 | Search Term Report duoc review dinh ky | High |
- | G14 | Broad Match chi dung voi Smart Bidding | High |
- | G15 | Brand keywords co campaign tach biet | Medium |
-
- ### Nhom 4 — Ads & Assets (20%)
-
- | # | Check | Muc do |
- |---|-------|--------|
- | G16 | RSA co it nhat 8/15 headline va 4/4 description da dien | High |
- | G17 | Asset strength >= "Good" tren moi RSA | Medium |
- | G18 | Sitelink extensions (it nhat 4) | Medium |
- | G19 | Callout extensions (it nhat 4) | Medium |
- | G20 | Call extension (neu la dich vu local) | High |
- | G21 | Dynamic Search Ads (DSA) cho website nhieu trang | Low |
-
- ### Nhom 5 — Settings (15%)
-
- | # | Check | Muc do |
- |---|-------|--------|
- | G22 | Bid strategy phu hop voi muc tieu (Maximize Conv hoac Target CPA/ROAS) | High |
- | G23 | Location targeting chinh xac (khong target toan cau) | Critical |
- | G24 | Ad scheduling: tat quang cao ngoai gio lam viec (neu la B2B/dich vu) | Medium |
- | G25 | Google Analytics 4 da link voi Google Ads | High |
+ > 5 nhom check G01-G25 (Conversion Tracking, Cau truc & Quality Score, Keywords, Ads & Assets, Settings) kem trong so tung nhom va muc do nghiem trong: doc `references/checklist-audit-theo-nen-tang.md` muc "Audit GOOGLE ADS (35 Checks)".
---
## Audit ZALO ADS (20 Checks)
- > Trong so danh muc: Setup & Technical (40%) · Content Quality (35%) · Audience (25%)
-
- | # | Check | Muc do |
- |---|-------|--------|
- | Z01 | Zalo OA da verify va du follow (> 1,000) | High |
- | Z02 | Zalo Official Account co rating > 4.0 | High |
- | Z03 | Tracking URL da thiet lap | Medium |
- | Z04 | Tin nhan broadcast co ca nhan hoa (khong spam chung) | High |
- | Z05 | Hinh anh quang cao dung ti le (4:3 hoac 1:1) | Medium |
- | Z06 | CTA ro rang trong noi dung | High |
- | Z07 | Database Zalo duoc phan khuc (theo hanh vi, lich su mua) | High |
- | Z08 | Frequency broadcast <= 2 lan/tuan (tranh unsub) | Critical |
- | Z09 | Unsubscribe rate < 5%/broadcast | High |
- | Z10 | Read rate > 40% (benchmark trung binh VN) | High |
+ > Check Z01-Z10 (OA verify, rating, tracking URL, ca nhan hoa broadcast, ti le hinh, CTA, phan khuc database, frequency, unsub rate, read rate) kem trong so 3 danh muc: doc `references/checklist-audit-theo-nen-tang.md` muc "Audit ZALO ADS (20 Checks)".
---
## Aggregate Score — Tong diem tai khoan
```
Tong Score = Σ(Platform_Score × Platform_Budget_Share)
Vi du:
Meta (75 diem) × 60% ngan sach = 45.0
TikTok (82 diem) × 30% ngan sach = 24.6
Google (68 diem) × 10% ngan sach = 6.8
─────────────────────────────────────
Tong Score = 76.4 → Grade B
```
---
## Quality Gates — Kiem tra truoc moi su
- Truoc khi di vao chi tiet audit, kiem tra 10 Quality Gates trong `skills/references/quality-gates-vn.md`:
+ Truoc khi di vao chi tiet audit, kiem tra 10 Quality Gates trong `skills/vi/references/quality-gates-vn.md`:
| Gate | Vi pham? | Muc do |
|------|---------|--------|
| Gate 1 — 3x Kill Rule | □ Co □ Khong | Critical |
| Gate 2 — Budget Sufficiency | □ Co □ Khong | Critical |
| Gate 3 — Learning Phase | □ Co □ Khong | High |
| Gate 4 — Pixel Integrity | □ Co □ Khong | Critical |
| Gate 5 — Andromeda Diversity | □ Co □ Khong | High |
| Gate 6 — Compliance | □ Co □ Khong | Critical |
| Gate 7 — TikTok Sound | □ Co □ Khong | High |
| Gate 8 — Scale Speed | □ Co □ Khong | High |
| Gate 9 — Min Data | □ Co □ Khong | Medium |
| Gate 10 — LTV:CAC | □ Co □ Khong | High |
> **Neu vi pham Gate 1, 2, 4, 6 → Fix ngay truoc khi lam bat cu dieu gi khac.**
---
## Quick Wins — Cai thien nhanh (< 15 phut)
Xac dinh va liet ke cac hanh dong:
- Muc do: Critical hoac High
- Thoi gian thuc hien: < 15 phut
- Sap xep theo: (Muc do × Uoc tinh impact) giam dan
| STT | Hanh dong | Nen tang | Muc do | Thoi gian | Ket qua ky vong |
|-----|-----------|---------|--------|-----------|-----------------|
| 1 | | | Critical | < 5p | |
| 2 | | | Critical | < 10p | |
| 3 | | | High | < 15p | |
| ... | | | | | |
---
## Cau truc ket qua output
```markdown
# Audit Ads Performance: [Ten Brand / San pham]
Ngay audit: [YYYY-MM-DD]
Nguoi audit: [Agency]
## Tong quan
| Nen tang | Diem | Grade | Trang thai |
|---------|------|-------|-----------|
| Meta Ads | [so]/100 | [A/B/C/D/F] | [mo ta ngan] |
| TikTok Ads | [so]/100 | | |
| Google Ads | [so]/100 | | |
| Zalo Ads | [so]/100 | | |
| **TONG DIEM** | **[so]/100** | **[Grade]** | |
## Quality Gates Vi Pham (xu ly TRUOC TIEN)
[Liet ke cac gate bi vi pham voi hanh dong cu the]
## Quick Wins (Thuc hien ngay hom nay)
[Top 5-10 hanh dong < 15 phut, sap xep theo impact]
## Chi tiet theo nen tang
### Meta Ads — [Diem]/100 ([Grade])
#### Tracking: [x/10]
[Liet ke checks pass/fail + mo ta van de]
#### Creative: [x/10]
[...]
[Tiep tuc cho tung nhom]
### TikTok Ads — [Diem]/100
[...]
## Action Plan 7 Ngay
| Ngay | Hanh dong | Nen tang | Nguoi TH | Ket qua ky vong |
|------|-----------|---------|---------|----------------|
| Hom nay | [Quick wins] | | | |
| Ngay 2-3 | [High priority] | | | |
| Ngay 4-5 | [Medium] | | | |
| Ngay 6-7 | [Setup + test] | | | |
## Ket qua ky vong sau 30 ngay
[Uoc tinh cai thien KPI neu fix du vấn de]
```
---
## Cross-reference
| Khi can | Goi skill |
|---------|-----------|
| Danh gia KPI va funnel hien tai | `03-danh-gia-hieu-suat` |
| Viet lai copy sau khi audit creative | `05-copy-quang-cao` |
| Tinh lai ngan sach sau khi fix tracking | `10-tinh-kpi-nguoc` |
| Lap ke hoach marketing moi sau audit | `00-ke-hoach-mkt` |
+ | Sua landing page sau khi audit khau Landing | `12-brief-landing-page` |
+ | Setup lai pixel/CAPI/UTM sau khi audit khau Tracking | `53-tracking-setup` |
+ | Da fix xong va so on dinh >= 5 ngay — muon scale | `55-scaling-ads` |
+ | Frequency cao / can nham lai nguoi da tuong tac | `56-retargeting-plan` |
+ | Lap ke hoach ads ky sau tu ket qua audit | `57-next-ads-plan` |
---
## Checklist chat luong
Truoc khi giao audit:
- [ ] Da kiem tra tat ca 10 Quality Gates — vi pham nao duoc danh dau ro rang
- [ ] Health Score da tinh cho tung nen tang rieng biet + Aggregate Score
- [ ] Quick Wins da liet ke — < 15 phut, sap xep theo impact
- [ ] Chi tiet audit co check_pass / check_fail ro rang (khong chi noi "can cai thien")
- [ ] Action Plan 7 ngay co nguoi chiu trach nhiem va ket qua ky vong
- [ ] Khong de xuat Scale khi chua qua Gate 1 + Gate 4
- [ ] Khong de xuat chinh sua khi ad set dang Learning Phase (Gate 3)
- [ ] Moi van de Critical duoc uu tien len dau action plan
+ - [ ] Da chay Quick Health Check 6 chi so truoc khi di sau
+ - [ ] Da audit du 6 khau: Account → Campaign → Adset → Creative → Landing → Tracking
+ - [ ] Moi trieu chung duoc quy ve nguyen nhan goc theo dung khau — khong dung lai o "CPL cao"
+ - [ ] Da kiem tracking truoc khi ket luan creative hoac tep co van de
+ - [ ] Action plan chi doi 1 bien moi lan, co moc danh gia sau 3-5 ngay
+ - [ ] Khong de xuat scale khi so chua on dinh >= 5 ngay