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---
name: braun-poke-the-bear
description: "Create and review prospecting talk tracks and cold emails using Josh Braun's Poke the Bear method. Use when you need to surface an unexamined problem through neutral questions, lower sales resistance, and let prospects decide whether to continue."
---

# Josh Braun's Poke the Bear
Based on Josh Braun's public method. Not affiliated with or endorsed by Josh Braun.

## When to use

Use this skill to draft a cold call, adapt an opening to cold email, improve a question that sounds like a disguised pitch, or diagnose why prospects dismiss an offer they perceive as equivalent to what they already have. Focus on how they currently accomplish a relevant job and whether an overlooked problem deserves attention. [S1][S2][S4]

Treat the procedure below as an operational synthesis of Braun's public examples, not a transcript or a claim that he mandates one universal script. His published openings vary, but the underlying intent remains curiosity without assuming the prospect needs the product. [S3][S7]

## Operational procedure

### 1. Set the intent before writing

Define success as discovering whether there is a relevant problem and willingness to discuss it. A prospect who is making adequate progress without the offer is a legitimate outcome. Do not build a script whose every branch forces a meeting, or treat a refusal as something to defeat. Braun connects attachment to the sale with pressure that makes people protect themselves. [S3][S8]

Identify the channel, prospect's responsibility, job being done, current approach if known, and what the seller can actually change. If the role or workflow is unknown, mark it as unknown and make verification part of the opening. Distinguish ownership of the job from possession of a particular title. [S1][S5]

### 2. Find the overlooked cost of the current approach

Write a brief internal map of the job, the familiar way of doing it, a possible blind spot, and its consequence. Start from what the prospect already uses or does. A current supplier can be doing its main job well while a separate risk remains unexamined. This is why a generic promise of savings often produces an immediate dismissal. [S4]

Choose a concrete mechanism the prospect can investigate, such as what happens between periodic checks, what disappears from view, or how they verify that an apparently successful process really works. Ask what relevant information the seller knows that the buyer might not have considered. Do not settle for abstract efficiency language when you can name the actual exposure. [S2]

Prefer a consequential cost of leaving things as they are over a generic promise of improvement. Keep it a possibility, not an accusation. Do not import the tax savings or other numerical examples in Braun's posts as evidence about a new prospect. If supporting evidence is absent, use a qualitative hypothesis instead of invented amounts or prevalence. [S4][S6]

### 3. Open with relevance and room to decline

For a direct opening like the starting post, introduce the caller and company, exchange a brief greeting, then verify responsibility for the relevant job. For a permission opening, acknowledge that the contact is unexpected and ask whether a short conversation is possible. Choose the version that suits the task rather than stitching multiple openers into a long preamble. [S1][S5]

If genuine familiarity exists through work with a similar group, state it briefly to explain why the conversation may be relevant. Do not manufacture customer relationships or a shared community. Braun's examples use familiarity to reduce the stranger barrier, then move promptly to the prospect's way of doing the job. [S7]

When public research suggests ownership, a tentative observation about the person's responsibility can replace another qualification question. Leave room for correction. This avoids turning the first few seconds into a stack of questions about title, team size, and responsibilities. [S11]

### 4. Frame the possible problem without making it personal

Describe a recognizable situation among comparable people, followed by an explicit acknowledgment that it may not apply here. Use a real observation when available; otherwise identify it as a possibility. A short peer story lets the prospect consider the problem without hearing an attack on their competence or current choices. [S6]

Remove product introductions and requests centered on the seller's desire for a demo. Connect the observation to the buyer's process and potential cost of inaction. The problem should earn attention before the product enters the conversation. [S6]

### 5. Ask one neutral question and pause

Ask how or what the prospect currently does about the specific job or exposure. A useful question makes the existing process visible and allows the prospect to describe tools, workarounds, success, or frustration. Avoid wording that assumes the process is broken before they answer. [S1][S3]

When answering from scratch would be difficult, add a short menu of plausible current approaches. Make the choices recognizable and easy to correct, including the possibility that the issue is not relevant. Braun uses menus to show understanding of the workflow and help people explain their situation. [S5][S12]

Apply a neutrality check. Could someone describe a satisfactory current approach without contradicting the question? If the wording effectively asks whether they want an obvious benefit, or makes agreement the only respectable answer, rewrite it. The question should reveal their thinking rather than collect an admission you can use against them. [S2]

Stop speaking after the question. Put a pause cue in the call draft and allow the prospect to think. Do not fill the silence with a solution explanation that supplies the conclusion you wanted them to reach. [S1][S9]

### 6. Follow their answer rather than the planned pitch

Wait two beats after they finish. Mirror a few of their final words when clarification would help, or offer a tentative label of what you heard. Invite elaboration on their experience. Aim for roughly twice as much listening as talking; avoid interrupting with your own analogous story or preparing a rebuttal while they speak. [S9]

Alternate questions with observations that acknowledge the answer. If the script contains several consecutive information requests, replace one with a tentative reflection grounded in what the prospect actually said. Nervous over-questioning can make an otherwise curious call feel like an interrogation. [S11]

If they describe a gap, deepen that particular thread. If they describe a satisfactory method, accept that information instead of escalating the fear. If they refuse or ask to end the conversation, stop. Do not add artificial urgency, conceal information, or keep pushing because the seller wants a meeting. [S8]

For a conversational dismissal, acknowledge it first. If they remain willing to talk, a brief permission-based clarification can distinguish satisfaction with the current approach, low relevance, or lack of responsibility. Use this to learn the truth, not to reopen a refusal through a sequence of rebuttals. [S12][S8]

### 7. Offer the next step when interest appears

When the prospect asks about the offer, explain briefly what it changes in relation to the process they described. Ask whether learning more would be useful, with room to say it does not fit. The starting framework places this offer after the question and makes it conditional on applicability. [S1][S5]

When the prospect expresses interest or starts asking substantive questions, honor the short-call promise and suggest a later conversation to review options. Do not keep extending the unexpected call. Braun's popcorn analogy warns against taking a productive moment so far that the conversation loses its appeal. [S10]

For cold email, preserve the same neutral examination of the current approach. Use the process question to invite a reply; do not turn it into a leading invitation that bundles an attractive benefit with agreement to hear a pitch. [S2]

### 8. Review the deliverable

Check for the failure modes Braun identifies when interest is low: the wrong owner, a message that sounds like an existing solution, vague benefits, confusing language, excited sales delivery, or a monologue. Keep delivery calm and conversational. If a spoken stretch exceeds about fifteen seconds, look for a place to return the conversation to the prospect. [S12]

Produce a brief containing the relevant role and job, known facts and remaining uncertainties, the current approach, and one possible unexamined cost. Then provide the usable talk track or email, its neutral question, and the pause or reply point. This output structure operationalizes Braun's progression from role to possible problem to self-diagnosis. [S1][S4][S7]

Include response branches for an adequate current approach, a revealed gap, a refusal, and expressed interest. Supply a next-step invitation only for the interested branch. Finish with a short explanation of how the question allows the prospect to reach their own conclusion. Treat these deliverable requirements as this skill's packaging of the public method. [S3][S8][S10]

## Worked example: invented illustration

Scenario: An invented service helps operations teams check active software accounts against staff departures. The fictional buyer's responsibility is known, but their offboarding process and any waste are unknown. The possible blind spot is an account that remains active after someone leaves, not a claim that this buyer is wasting money. This illustrates examining a current process without assuming a problem. [S2][S3]

Illustrative call:

Caller: Hello Priya, Alex from AccessCheck. This is an unexpected call. Is there time for one quick question?

Priya: Go ahead.

Caller: I understand you oversee employee offboarding. One possible gap is a software account staying active after the departure checklist is complete. What do you currently use to check for those accounts?

[Pause.]

Priya: Our checklist covers the main tools, but individual team subscriptions are harder to see.

Caller: It sounds like the centrally managed tools are covered, while team subscriptions are less visible.

[Pause for Priya to elaborate.]

Priya: Yes. How would your service help?

Caller: AccessCheck compares the account list with departure records so your team can review anything still active. Would a short follow-up to look at that gap be useful?

This invented sequence combines a permission opening, neutral process question, reflection, and conditional invitation. If Priya instead says every account is checked and the process works, the caller accepts that. If she declines, the conversation ends. [S5][S8][S9][S10]

## Sources

[S1] Josh Braun, Poke the Bear cold call framework. https://www.linkedin.com/posts/josh-braun_poke-the-bear-cold-call-framework-1-open-activity-7367171705728937984-0qeR

[S2] Josh Braun, How to Poke the Bear. https://joshbraun.com/how-to-poke-the-bear/

[S3] Josh Braun, Lowering Resistance During a Cold Call. https://joshbraun.com/lowering-resistance-during-a-cold-call/

[S4] Josh Braun, 95% of Salespeople Don't Need to Overcome Objections, They Need to Poke the Bear. https://joshbraun.com/95-of-salespeople-dont-need-to-overcome-objections-they-need-to-poke-the-bear/

[S5] Josh Braun, Lowering Resistance. https://joshbraun.com/lowering-resistance/

[S6] Josh Braun, I Would Love To . . . https://joshbraun.com/i-would-love-to/

[S7] Josh Braun, How to Approach People Who Have Little Desire to Talk With You. https://joshbraun.com/how-to-approach-people-who-have-little-desired-to-talk-with-you/

[S8] Josh Braun, People Aren't Targets. https://joshbraun.com/people-arent-targets/

[S9] Josh Braun, Listening, public PDF. https://joshbraun.com/?download_id=14562&sdm_process_download=1

[S10] Josh Braun, Poke the Bear for Aunt Flow. https://joshbraun.com/poke-the-bear-for-aunt-flow/

[S11] Josh Braun, Do Your Cold Calls Feel Like An Interrogation? https://joshbraun.com/do-your-cold-calls-feel-like-an-interrogation/

[S12] Josh Braun, Defusing I'm not interested. https://joshbraun.com/defusing-im-not-interested/