bridgebound-history-16 git:20260130.9b3c151A

Immutable. This exact content is served forever at /api/v1/blob/3967a318d8ebec1c.

---
name: bridgebound-history-16
description: 16 history-based Bridgebound triggers from Flip The Script - Demo Pipeline, Closed-Lost, Executive Churn, Email Engagement, and Reciprocity. Use when re-engaging past prospects, reactivating closed-lost deals, or building win-back campaigns.
---

# BRIDGEBOUND Category II: Based on History (16 Triggers)

## Demo Pipeline (3 Triggers)

1. **Requested a Demo But Didn't Schedule One** - Demo request abandonment
2. **Agreed to a Demo & No-Showed** - No-show follow-up
3. **Prospects Who "Abandoned the Chat"** - Chat abandonment

---

## Closed-Lost (5 Triggers)

4. **Demoed in the Past (Ghosted or Went Dark)** - Ghosted prospects
5. **Went with a Competitor & Up on Renewal** - Competitor renewal timing
6. **You Messed Up (Ex. Objection of No Budget)** - Past objection resolution
7. **Didn't Hit ICC (Size)** - Company grew into ICP
8. **Didn't Hit ICC (Criteria that DQs)** - Criteria changed

---

## Executive Churn / UserGems (3 Triggers)

9. **Customers Who Went to Another Company** - Champion tracking
10. **Customers Who Changed Roles Internally** - Internal moves
11. **Prospective Company New Hires, Who Never Used Your Product** - New decision makers

---

## Email Engagement (3 Triggers)

12. **Opened Prospecting Emails** - Email openers
13. **Opened Prospecting Emails (Aggressively)** - Multiple opens
14. **Received an OOO to Prospecting Emails** - OOO responses (timing intel)

---

## Reciprocity (2 Triggers)

15. **Companies that Sold You THEIR Product (Tit for Tat)** - Vendor relationships
16. **Competitors of Your Current Customers** - Competitive intelligence

---

## Re-Engagement Template

```
Subject: since we last talked

{{firstName}},

When we talked in {{month}}, you mentioned {{objection}}.

Since then, we've {{improvement}}.

Worth another look?
```

---

## Timing Considerations

| Trigger Type | Optimal Timing |
|--------------|----------------|
| No-show | Same day + 2 days later |
| Ghosted | 30-60 days later |
| Competitor renewal | 90 days before renewal |
| Champion job change | Days 14-45 in new role |