community-program-matrix · git:20251119.8c446bf · 2025-11-19 · sha256 b61ba4416e614f03
community-program-matrix git:20251119.8c446bfA
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--- name: community-program-matrix description: Planning framework for mapping community programming across personas, channels, and cadences. --- # Community Program Matrix Skill ## When to Use - Building quarterly/annual community programming plans. - Balancing content formats across personas, segments, and lifecycle stages. - Aligning stakeholders on resource allocation and measurement. ## Framework 1. **Persona vs. Lifecycle Grid** – map each persona to their stage (new, engaged, champion) and needs. 2. **Channel Mix** – forums, live events, office hours, partner co-hosts, UGC, social extensions. 3. **Cadence & Ownership** – define frequency, hosts, moderators, and backup owners. 4. **Value Proposition** – articulate member value + business value for every cell. 5. **Measurement Hooks** – KPIs, instrumentation, and health thresholds per program. ## Templates - Spreadsheet/Notion template for program grids with filters by persona or channel. - Slide + one-pager to socialize upcoming programming. - Resource planning worksheet capturing staffing, budget, and tooling needs. ## Tips - Highlight "hero moments" each quarter to focus energy and storytelling. - Rotate community champions into programming slots to showcase voices. - Pair with `design-community-strategy` and `launch-community-activation-series` for auto-generated calendars. ---