llms.txt@18-Industry-UseCases git:20260802.073248bF

Immutable. This exact content never changes and is served at /api/v1/blob/41de5ddfe6b290a4.

# Industry UseCases

All documentation for Industry UseCases.


---
## adalat-ai-claude-platform-api-case-study-claude-by-anthropic-5bd336b85c.md

# Adalat AI makes India’s court system accessible to millions with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Beneficial Deployments

Company size:

Small

Product:

Claude Platform

Location:

India

50–200% productivity gains

across engineering teams with Claude Code

National WhatsApp helpline launched,

providing multilingual legal information to a country of 1 billion people

Nonprofits

Turn limited resources into lasting impact. Generate grant proposals, track program outcomes, and free your team to focus on serving your community.

Read more

[Read more](/solutions/nonprofits)

Read more

Nonprofits


Turn limited resources into lasting impact. Generate grant proposals, track program outcomes, and free your team to focus on serving your community.

Video caption


Nonprofits

Turn limited resources into lasting impact. Generate grant proposals, track program outcomes, and free your team to focus on serving your community.

Claude Code

Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.

Read more

[Read more](/product/claude-code)

Read more

Claude Code


Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.

Video caption


Claude Code

Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.

[Prev](#)

Prev


[**Adalat AI**](https://www.adalat.ai/) is a legal-tech nonprofit building justice technology for courts across India and the Global South, supporting judges and court staff with real-time multilingual speech-to-text and  AI-powered translation with Adalat’s models. With Claude, Adalat AI accelerated its engineering capacity and launched India’s first AI-powered national case information helpline on WhatsApp—giving ordinary families the ability to understand their own court cases, in their own language, for the first time.

## With Claude, Adalat AI accomplished:

- 50–200% productivity gains across engineering teams with Claude Code
- Production-ready products deployed to real users in under 30 days, built by a single engineer using Claude Code
- Claude API intelligence layer implemented in 2 days; first working prototype in 1 week
- Bug resolution dropped from half-day investigations to under two hours
- National WhatsApp helpline provides multilingual legal information across the country

## The challenge: A justice system overwhelmed by delay

India has more than 50 million pending court cases. The average case takes more than 12 years to resolve. At the current pace, clearing the backlog could take centuries.

“India’s court backlog isn’t an abstract statistic, it shapes everyday life for millions of families,” said Adalat AI co-founder and CEO Utkarsh Saxena. “With over 50 million pending cases and average resolution times exceeding 12 years, justice often arrives too late to matter.”

The consequences are personal: people awaiting trial spending years in jail without conviction, farmers unable to reclaim seized land, and workers waiting for unpaid wages. With 76% of India’s prison population consisting of people awaiting trial, the burden falls hardest on the poor and marginalized. India has roughly 20 judges per million people, compared to 150–200 in developed countries. “Even saving 30 minutes a day per judge, multiplied across 4,000+ courtrooms, is equivalent to adding hundreds of judges to the system without hiring a single one,” said Saxena.

Beyond the courtrooms, litigants face a deep information access crisis. Most court portals have non-intuitive navigation, multiple CAPTCHAs, and content overwhelmingly in English—effectively unusable for low-income or non-English-speaking communities. Families often have no idea what is happening in their own cases.

## Choosing Claude for privacy standards 

Adalat AI evaluated multiple models before selecting Claude Sonnet 4.5 and Haiku 4.5. “Claude consistently produced summaries that were both faithful to the source and genuinely readable for non-lawyers,” said Arghya Bhattacharya, Co-founder and CTO. “Other models either oversimplified, losing critical nuance, or reproduced the complexity without making it accessible.” Claude’s disciplined reasoning—staying within the document without speculating or providing legal advice—was noticeably stronger than alternatives. 

“In our world, institutional trust compounds slowly and collapses quickly,” Bhattacharya said. “We chose Claude in part because Anthropic’s approach to data handling and privacy aligned with the trust standards we need to maintain with our government and judicial partners.”

## The solution: Claude Code for engineering speed, Claude’s API for accessible justice

Adalat AI turned to Claude on two fronts: Claude Code to accelerate internal engineering, and the Claude API to power a national WhatsApp helpline that puts court case information directly into litigants' hands.

**A national helpline on WhatsApp.** The WhatsApp chatbot, built on the Claude API, is India’s first AI-powered national case information helpline. Anyone in the country can search for their court case, check its status, review case history, see the next hearing date, and download orders—through a platform more than 500 million people in India already use daily.

Claude’s critical role is summarization and translation. Court orders are often lengthy, written in formal English legal jargon, and impenetrable to non-lawyers. A perfectly accurate English summary doesn’t help a Kannada-speaking farmer. Claude summarizes documents into clear, actionable takeaways and translates them into the user’s chosen language—currently English, Hindi, Kannada, and Malayalam.

“When you take a 15-page court order written in English legal jargon, and Claude summarizes it into three clear paragraphs in Kannada or Hindi explaining what was decided, what the litigant needs to do, and when their next hearing is, you’re transforming court records from inaccessible legal artifacts into actionable information,” Saxena said. “For the first time, a litigant can understand their own case without depending entirely on their lawyer or a paid intermediary.”

**Accelerating engineering with Claude Code.** The core engineering team uses Claude Code for architecture validation, feature development, rapid bug resolution, and an additional layer of code review. Adalat’s Zero-to-One Initiatives team—a rapid prototyping arm—staffs each initiative with a single engineer, with Claude Code as their force multiplier. The team runs 3 to 4 parallel initiatives simultaneously, each delivering fully functional products within 30 days. 

“Not mockups or wireframes, actual working products that we put in front of court users to get real feedback,” Bhattacharya said. “This means we skip the intermediate step of showing designs. Our users can play around with a living product and give us concrete, grounded feedback.”

## The results: Faster engineering, accessible justice at national scale

With Claude Code, Adalat AI's engineering teams are seeing between 50 and 200% productivity gains. "For a philanthropy-funded nonprofit, that's an extraordinary multiplier on donor dollars,” Bhattacharya said. 

The rapid prototyping team, which is shipping multiple new product lines simultaneously, is seeing gains of up to 200%, moving at the pace of a team three times its size. The core platform and engineering teams, which maintain and actively develop the product running in 20% of all courts in India every day, are seeing around 50% gains, consistently delivering output equivalent to a team 50% larger.

"Claude Code has been an absolute revolution internally,” says Bhattacharya. “As a nonprofit you're constrained in how many engineers you can hire, and the fact that you can boost productivity per engineer versus hiring more engineers is a huge resource optimization."

Combined with test-driven development practices, the result is a more robust codebase with fewer issues reaching production. Bug resolution dropped from half-day investigations to under two hours. The Claude API integration for the chatbot was implemented in 2 days, with the first working prototype operational within 1 week.

“The biggest implementation challenge wasn’t actually Claude,” Bhattacharya said. “It was the surrounding infrastructure: integrating with India’s fragmented court data systems, handling the WhatsApp Business API, managing multilingual flows, and building the case identification layer that sits upstream of the LLM. Claude was the part that ‘just worked.’”

Early user feedback has been strong. “They’re very surprised that this is accessible on WhatsApp,” said Saxena. “The idea that they can chat on WhatsApp and get the actual document and then also get it translated and summarized has been transformative.”

Looking ahead, Adalat AI plans to expand language support to 10 or more Indian languages and deepen integrations with state court systems. The team is already in conversations about expansion to Ghana, Kenya, and Zambia. “If the chatbot proves itself in India, the model is replicable across the Global South,” Saxena said. “The Anthropic partnership could scale with us into common-law jurisdictions serving over two billion people.”


"For a philanthropy-funded nonprofit, that's an extraordinary multiplier on donor dollars."

Arghya Bhattacharya

Co-founder and CTO


Video caption


[Prev](#)

Prev


## Related stories

[The Epilepsy Foundation turns years of expert content into a personal epilepsy assistant with Claude](/customers/epilepsy-foundation)

The Epilepsy Foundation turns years of expert content into a personal epilepsy assistant with Claude

The Epilepsy Foundation turns years of expert content into a personal epilepsy assistant with Claude

Customer story

[Customer story](/customers/epilepsy-foundation)

Customer story

[How the Epilepsy Foundation uses Claude across the organization](/customers/epilepsy-foundation-qa)

How the Epilepsy Foundation uses Claude across the organization

How the Epilepsy Foundation uses Claude across the organization

Customer story

[Customer story](/customers/epilepsy-foundation-qa)

Customer story

[Building dignity-driven AI: A conversation with the National Domestic Workers Alliance](/customers/national-domestic-workers-alliance-qa)

Building dignity-driven AI: A conversation with the National Domestic Workers Alliance

Building dignity-driven AI: A conversation with the National Domestic Workers Alliance

Customer story

[Customer story](/customers/national-domestic-workers-alliance-qa)

Customer story

[National Domestic Workers Alliance helps domestic workers advocate for better pay with Claude](/customers/national-domestic-workers-alliance)

National Domestic Workers Alliance helps domestic workers advocate for better pay with Claude

National Domestic Workers Alliance helps domestic workers advocate for better pay with Claude

Customer story

[Customer story](/customers/national-domestic-workers-alliance)

Customer story

[Homepage](https://claude.com)

Homepage


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Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

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  Cybersecurity

- Enterprise

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  Enterprise

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  Financial services

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- Healthcare

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  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

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  Overview

- Developer docs

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  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

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  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## advantage-solutions-claude-case-study-claude-by-anthropic-c04297b749.md

# Advantage Solutions gives frontline managers 70,000 hours back with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Retail Services

Company size:

Large

Product:

Claude Enterprise

Claude Code

Claude Cowork

Partner:

Tenex

Location:

North America

70,000+ labor hours redirected per year

from manual compliance checks to teammate training and floor presence

Scaled from 150 to thousands of users,

from executive-led pilot to enterprise rollout

If you've ever taken a free sample at a grocery store, an Advantage Solutions teammate probably handed it to you. Advantage is a provider of retail solutions for consumer packaged goods (CPG) brands and retailers across North America, serving as a link between 4,000 CPG manufacturers and the retailers where their products are sold. Its 60,000 frontline teammates demo products and restock shelves overnight across more than 90% of US zip codes. After an enterprise AI diagnostic in Q1 2026, Advantage began deploying Claude Enterprise across workforce operations, finance, and corporate communications to redirect manual hours toward training and customer-facing work.

## With Claude, Advantage Solutions:

- Is on track to redirect an estimated 70,000+ labor hours a year from manual event manager compliance checks to teammate training and floor presence
- Validated Claude through a 150-person executive-led pilot before scaling to thousands of users across the company
- Compressed a recurring weekly 10-hour finance forecast validation workflow to under 30 minutes
- Built a dynamic store-routing model in Claude Code now used in live client pitches
- Activated 50+ business unit champions building Claude solutions across finance, retail merchandising, and other functions
- Trained 150+ senior executives and leaders on Claude, including the CEO, with governance running through a CEO-sponsored steering committee
- Surfaced 100+ AI use cases organically across the business, up from 50 at the time of the diagnostic

## The challenge

Claude Enterprise

Put Claude to work across your organization. Help everyone think deeper, do more, and build securely.

Read more

[Read more](https://claude.com/solutions/enterprise)

Read more

Claude Enterprise


Put Claude to work across your organization. Help everyone think deeper, do more, and build securely.


Claude Enterprise

Put Claude to work across your organization. Help everyone think deeper, do more, and build securely.

## Turning scattered AI pilots into operational scale

Going into 2026, Advantage had AI experiments running in pockets across the company without a central owner. One demo business unit had automated 90% of its scheduling for thousands of daily shifts, but most teams were still experimenting independently.

The cost was diffuse. Advantage manages roughly 70 million labor hours a year across frontline operations like in-store product demonstrations, retail merchandising routes, and overnight shelf restocking. Tasks that take 20 or 30 minutes per event manager per shift, multiplied across thousands of locations, add up to hours that could be going to training, retention, and customer-facing work instead.

In early 2026, Advantage commissioned an enterprise AI diagnostic with Tenex, an AI transformation firm. The diagnostic surfaced more than 50 active AI use cases at varying levels of maturity and made clear that Advantage needed governance, fluency, and a clearer set of priorities. 

“We needed a central force that was actually thinking about where we were spending time and resources, in order to deploy that in the organization,” said Bethany Miles, Chief AI Officer. “We want to get rid of some of the truly redundant manual tasks, and think about how we upskill our teammates to spend more time on training and being out on the store floor.”

## The solution

Cowork

Give Claude access to your local files and let it complete tasks autonomously. Agentic capabilities for non-technical knowledge work.

Read more

[Read more](/product/cowork)

Read more

Cowork


Give Claude access to your local files and let it complete tasks autonomously. Agentic capabilities for non-technical knowledge work.


Cowork

Give Claude access to your local files and let it complete tasks autonomously. Agentic capabilities for non-technical knowledge work.

## Choosing Claude, starting at the top

Working with Tenex, Advantage chose Claude as one of the platforms to build around. “Our team worked closely with Advantage to explore single-player and multi-player AI opportunities,” said Arman Hezarkhani, Managing Partner at Tenex. “With their scale and reach, Advantage needed a platform with enterprise-grade power and reliability. Claude was one of the leading models we could stand up quickly at their scale.” 

Advantage made two organizing decisions. The first was governance: the company stood up an AI office reporting into a CEO-sponsored group of C-suite executives that meets regularly to review the portfolio. The second was sequencing. "We needed to meet people where they were in their AI learning journey. We chose to invest in AI fluency starting from the top of the organization," Miles said. The executive leadership team would go through Claude training before anyone else.

“Every major shift in this industry has separated the companies that moved with intention from the ones that waited to see what happened. We chose to move with intention,” said Dave Peacock, CEO of Advantage Solutions. “We chose to start at the top, because you can't ask an organization to transform if its leaders haven't done the work themselves.” 

Peacock is equally direct about what AI is for. “The way I think about AI is simple: it's an enabler,” he said. “It enables our teammates to do more meaningful work, our leaders to make faster and better decisions, and increasingly, it's going to enable us to show up for our customers in ways that truly set Advantage apart.” 

After the executive team finished, the company ran a three-hour Claude session for the next layer of senior leaders. From there, a growing network of business unit champions began emerging across the pilot, building Claude solutions for their own functions. The pilot itself launched with 150 people. Tenex helped design the curriculum: a 101 orientation on chat, a 201 module on Claude Cowork for multi-source workflows, and a 301 module on Claude Code.

Inside the pilot, super-users emerged quickly. One member of the retail merchandising team built a store-routing model in Claude Code that is now starting to appear in client pitches. It’s also actively being piloted to engage current clients and sharpen their retail execution strategy. Advantage is turning the prototype into a deployable solution. 

A finance super-user, Ash Gupta, Director of Financial Planning and Analysis at Advantage, was spending about 10 hours every forecast cycle on slides, commentary, and validation. He automated the assembly work in Claude, compressing it to under 30 minutes. “Claude took all of that off our plate,” said Gupta. “Now we're doing what finance is supposed to do: finding the insight and driving the decision. That's a meaningful shift for a team supporting a business of this size.”

The biggest workforce operations build is in event management. Each shift, an event manager overseeing in-store product demos checks off supply availability and compliance items with highlighters and paper, a 20-to-30-minute task. Advantage is building a tool, in part using Claude Code, that lets the manager take a photo of the cart setup and get a verified compliance check in minutes. Across the network, the company projects the automation will reclaim over 70,000 labor hours a year. "It means they could be on the floor more with our teammates, helping other teammates get training," Miles added. "It's giving us more meaningful work."

“Claude took all of that off our plate. Now we're doing what finance is supposed to do: finding the insight and driving the decision."

Ash Gupta,

Director of Financial Planning and Analysis, Advantage Solutions

Claude Code

Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.

Claude Code


Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.


Claude Code

Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.

## The outcome

## 70,000 hours back, and a path to enterprise scale

The event manager compliance tool is on track to redirect over 70,000 labor hours a year from manual checks toward training and floor presence across the network. The retail merchandising routing model that started as one super-user's weekend project is now in client pitches. The finance forecast validation automation has compressed a 10-hour-per-week workload to under 30 minutes. 

“Seventy thousand hours is not an abstraction,” said George Johnson, Chief Operating Officer of Workforce Operations and Demonstration Services at Advantage. “That's real people, real shifts, and real time that was going to paperwork and is now going back to our teammates. Those teammates are now training faster, staying longer, and being present on the floor. That's not an efficiency story. That's a people story. That's what this is all about.”

A related workforce operations push targets time to first shift for new hires. "There's a gap between saying yes to Advantage and starting your first shift, and we want to close it," Miles said. "The sooner someone's trained and on the floor, the better it is for them, and the better we show up for our clients." Claude Code is being used alongside Tenex to redesign communication channels with new hires and compress that timeline.

Claude Cowork has also become part of how the company communicates, including the company's first-ever shareholder letter this spring, which Peacock closed with a public AI diligence statement on Claude's role in refining it. Miles is applying the same pattern in the CEO office building out Claude Cowork as a working assistant that takes on day-to-day execution so she and Peacock can spend more time on higher-order work. "For anything that's pulling files, synthesizing, or creating workflows, that's where I use Claude Cowork," Miles said.

## Looking ahead

Advantage is now scaling Claude Enterprise from the 150-person pilot to thousands of users across the company. The rollout has expanded through marketing, communications, and other functions, and will continue through the end of 2026. Workforce operations remains the largest area of focus, and Advantage intends to apply Claude to operational opportunities across the business. 

The company is also looking beyond internal productivity. “We see a lot of potential here,” Miles said. “It’s really opened the eyes of our leadership team, who have been really impressed with what Claude and Anthropic can do."

"70,000 hours is not an abstraction. That's real people, real shifts, and real time that was going to paperwork and is now going back to our teammates."

George Johnson

Chief Operating Officer of Workforce Operations and Demonstration Services, Advantage Solutions

## Related stories

[How can a Boston restaurant owner pay people what they deserve and still keep the lights on?](/customers/shy-bird)

How can a Boston restaurant owner pay people what they deserve and still keep the lights on?

How can a Boston restaurant owner pay people what they deserve and still keep the lights on?

Customer story

[Customer story](/customers/shy-bird)

Customer story

[Homepage](https://claude.com)

Homepage


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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## advolve-claude-platform-api-case-study-claude-by-anthropic-a07d4ce1f5.md

# Advolve automates digital marketing with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Professional services

Company size:

Small

Product:

Claude Platform

Location:

North America

90% reduction

in operational work time

15% increase

in customer return on ad spend

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Advolve, a B2B Service-as-a-Software company, uses Claude as the central orchestrator of their AI platform to automate the entire digital customer acquisition process, enabling companies to achieve human-level performance in managing multi-million dollar advertising budgets.

With Claude, Advolve is able to:

- Reduce operational work time by 90%
- Increase customer return on ad spend (ROAS) by 15%
- Project 10x revenue for 2025
- Manage millions of ads simultaneously

## Building an AI-native approach to digital marketing

Advolve, an AI-native company, approached digital marketing automation differently from the start. João Sobreira, co-founder, said, "Our company is AI-native, so we built our entire system around having a trustworthy AI to handle all of the features we had in mind." Their team recognized that traditional digital marketing workflows—spanning multiple platforms, creative assets, and data streams—demanded a fundamentally new approach.

"We started by generating static creative assets and copywriting, building an end-to-end system of AI agents that generate and evaluate each asset layer—background, art, fonts, copywriting—based on data from successful past ads," said Sobreira. "Then, we expanded to automate the entire cross-platform campaign configuration, deployment, and optimization, using machine learning to allocate budgets dynamically across platforms and adapt content for the best return on ad spend."

## Selecting Claude for enterprise-grade reliability

After evaluating multiple AI models, Advolve chose Claude for its superior capabilities in orchestrating complex systems. "Our main challenge was to create a complex system connecting multiple software, platforms, and data inputs—way beyond human capabilities," said Sobreira. "We needed robust validation mechanisms, reliable code generation support, and the ability to generate effective creative texts for copywriting. Claude consistently outperformed alternatives in our LLM evaluator testing."

The decision centered on Claude's:

- Advanced code generation for complex technical implementations
- Consistent reliability with lower hallucination rates
- Superior performance in technical validation tasks
- Comprehensive documentation and implementation support
- Sophisticated multi-platform workflow orchestration

## How Claude powers intelligent advertising

Claude’s reasoning capabilities help Advolve with:

- End-to-end workflow automation across advertising platforms
- Real-time data validation and process integrity checks
- Dynamic budget allocation and optimization
- Multi-platform content generation and deployment
- Complex decision-making for campaign management

"Since Claude powers our platform’s central reasoning, we can efficiently manage millions of advertisements simultaneously due to its processing speed," said Sobreira. "The integration was straightforward, allowing us to focus immediately on building our specialized workflows and features."

## Transforming results for businesses

Claude's impact has driven exceptional business growth for Advolve. With their AI-native approach, Advolve anticipates scaling significantly in 2025, managing ad budgets exceeding \$100M by year's end.

The system's effectiveness has attracted major enterprise clients. "Our platform achieves human-level ROAS when managing multi-million dollar budgets in under 30 days," said Sobreira. "We're trusted by some of the largest companies in Brazil, such as iFood and Cogna, validating our impact and scalability."

The transformation is even more dramatic for clients. Operations that previously required large teams now run efficiently with lean staffs while maintaining human-level performance.

## Building an AI-powered future for digital marketing

As an AI-native company, Advolve views the future of advertising technology through the lens of deep tech innovation. "We aim to transform the adtech industry by building a deep tech company through AI," said Sobreira. "We're focused on exploring fine-tuning capabilities to combine Anthropic's powerful models with our proprietary solutions."

Their partnership with Anthropic continues to evolve. Sobreira concludes, "We deeply value Anthropic's team—they're highly skilled and a pleasure to work with, making collaboration smooth and productive. Sobreira said, "Looking ahead, we're excited to host joint events in Brazil, bringing together influential companies to showcase our combined strengths.”


Video caption


[Prev](#)

Prev


## Related stories

[Caylent turns months of migration work into days with Claude Agent SDK](/customers/caylent)

Caylent turns months of migration work into days with Claude Agent SDK

Caylent turns months of migration work into days with Claude Agent SDK

Customer story

[Customer story](/customers/caylent)

Customer story

[How can a two-person fabrication studio make room for problems it’s never solved before?](/customers/bla-studios)

How can a two-person fabrication studio make room for problems it’s never solved before?

How can a two-person fabrication studio make room for problems it’s never solved before?

Customer story

[Customer story](/customers/bla-studios)

Customer story

[LG CNS modernizes 20-year-old enterprise systems with Claude](/customers/lg-cns)

LG CNS modernizes 20-year-old enterprise systems with Claude

LG CNS modernizes 20-year-old enterprise systems with Claude

Customer story

[Customer story](/customers/lg-cns)

Customer story

[How Blank Metal, a lean professional services firm, runs on Claude Cowork](/customers/blank-metal-qa)

How Blank Metal, a lean professional services firm, runs on Claude Cowork

How Blank Metal, a lean professional services firm, runs on Claude Cowork

Customer story

[Customer story](/customers/blank-metal-qa)

Customer story

[Homepage](https://claude.com)

Homepage


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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## aes-claude-platform-api-case-study-claude-by-anthropic-e66f1b5877.md

# AES accelerates renewable energy adoption with Claude on Google Cloud


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Large

Product:

Claude Platform

Partner:

Google

Location:

North America

96% faster

audit results generation

10-20% increase

in audit accuracy

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


AES, a global energy company, uses Claude on Google Cloud to automate safety audits and accelerate their mission of transforming the future of energy. By leveraging Claude's advanced natural language processing capabilities via Google Cloud, AES has:

- Increased audit accuracy by 10-20%
- Generated audit results 96% faster
- Reduced audit costs by 99%

## The challenge of scaling renewable energy asset management

As AES transitioned to renewable energy, their success created a new challenge: how to efficiently manage and maintain a vastly more complex network of power-generating assets. Dr. Sean Otto, Senior Director of Data Science and Analytics at AES, explained the scale of this challenge, saying, "With traditional power plants, you might have one large turbine generating a gigawatt of power. But with wind energy, each turbine only generates 1.5 megawatts, so you need 75 to match that output. Instead of maintaining one piece of equipment, we're now managing 75 separate assets."

This exponential growth in assets required a complete reimagining of AES' safety and maintenance processes. The company conducts about 1,550 internal safety audits annually, typically performed by employees whose primary roles are not auditing. These audits, which could take up to two weeks to complete, were becoming an unsustainable drain on time and resources. AES needed an innovative solution that could dramatically reduce the effort required for audits while maintaining or improving their accuracy.

## Why AES chose Claude on Google Cloud

For AES, Claude's capabilities and Google Cloud's robust infrastructure were key to scaling their safety audit solution securely and efficiently. Security was paramount. Running Claude on Google Cloud provided the enterprise-grade security AES needed for their sensitive data. As Dr. Marwan Sherri, Data Scientist at AES, noted, "Integrating Google Cloud with Claude made it easier to get approval to start API calls. Because it's already integrated and all security issues are addressed."

Another critical factor was performance. Sherri highlighted the importance of speed and accuracy, saying, "Claude is accurate and quick. We need this process to be 100 times faster than a human." Claude's ability to follow instructions precisely was essential for AES' multi-agent framework, and its support for higher API call volumes enabled better synchronization of their agent system.

Integration was seamless since AES was already using Google Cloud. As Sherri explained, "We're very familiar with Google Cloud. To launch anything through Google Cloud, we need an API call integration so we can integrate the tool inside Google Cloud with the project-based configuration to solve related issues like permission levels or the service account." This familiarity accelerated development and deployment of their AI-powered safety solution.

## How Claude on Google Cloud powers AES's AI auditor

AES developed an AI-powered auditing system using Claude on Google Cloud to automate their internal safety audit process. The system consists of three layers of AI agents:

1.  Document processing agents that analyze audit documents and create tasks
2.  Task breakdown agents that simplify complex audit tasks
3.  Report generation agents that compile results and produce final audit reports

This multi-agent system powered by Claude on Google Cloud can process hundreds of pages of safety documentation, evaluate compliance, and generate comprehensive audit reports.

By using Google, AES leverages Google Cloud's infrastructure for seamless deployment and scaling.

## Transforming safety and efficiency

AES improved their safety operations by integrating Claude on Google Cloud into their audit processes. Audit reports that took two weeks to complete can now be generated in about an hour. This 99% reduction in audit time allows AES to conduct more frequent and thorough safety checks across their expanding renewable energy assets.

The increased speed hasn't compromised quality. AES has seen a 10-20% improvement in audit accuracy. Dr. Sherri noted, "These agents can't make mistakes due to their focus on details." This accuracy contributes to AES' core value of safety, ensuring reliable protection for employees and assets.

The cost savings have been equally impressive, with audit expenses reduced by 99%. This reduction allows AES to allocate resources more effectively, potentially enabling greater investment in renewable energy expansion and innovation.

## Looking forward to AI's role in accelerating renewable energy

AES sees generative AI as a transformative force in the energy industry. Otto emphasized, "The power of GenAI is in process improvement." By using Claude to automate complex processes like safety audits, AES can redirect their focus to innovation and expansion in renewable energy.

Dr. Otto envisions AI driving positive change in a traditionally conservative industry, explaining, "AI is important because it's driving innovation and pushing people to question traditional ways of doing things. We're reimagining processes that have been unchanged for decades." With Claude's advanced capabilities on Google Cloud, AES aims to streamline operations, manage more renewable assets efficiently, and ultimately accelerate the world's transition to sustainable energy.


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


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Oops! Something went wrong while submitting the form.

Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## ai-agents-claude-by-anthropic-da9e5e7770.md

# Make AI agents **your unfair advantage**

# Make AI agents **your unfair advantage**

With Claude, you can build AI agents that plan, act, and collaborate more effectively.

Start building

[Start building](https://platform.claude.com/)

Start building


[Contact sales](/contact-sales)


## Powerful, collaborative, and safe AI agents

Get superior reasoning and human-quality responses.

### Best model for AI agents

Claude outperforms other models in AI agent scenarios from customer support to coding.

### AI agents with a human touch

Claude’s conversational style leads to true collaboration between AI agents and users.

### AI that protects your brand

Claude ranks highest on honesty, jailbreak resistance, and brand safety.

Building effective agents

What the Anthropic Engineering team has learned from working with customers and building agents ourselves.

Read more

[Read more](https://www.anthropic.com/engineering/building-effective-agents)

Read more

3x

Reduction in code churn

## Build AI agents with the Claude Platform

Integrate Claude’s powerful AI capabilities into your apps and deliver production-grade agents faster.

Existing prompt

Classify all customer support tickets into the most relevant category.  
  
Here is the list of categories to choose from:  
{{CATEGORY_LIST}}  
  
Here is the content of the support ticket:  
{{TICKET_CONTENT}}

What would you like to improve?

Please include a rationale for the classification.

You are an AI assistant specialized in classifying customer support tickets. Your task is to analyze the content of a given ticket and assign it to the most appropriate category from a predefined list. You will also provide reasoning for your classification decision.

First, let's review the available categories:

\<category_list\>  
{{CATEGORY_LIST}}  
\</category_list\>

Now, here is the content of the support ticket you need to classify:

\<ticket_content\>  
{{TICKET_CONTENT}}  
\</ticket_content\>

Please follow these steps to complete the task:  
– Carefully read and analyze the ticket content.  
– Consider how the content relates to each of the available categories.  
– Choose the most appropriate category for the ticket.  
– Provide a detailed explanation of your reasoning process.

Use the following structure for your response:  
\<classification_analysis\>  
In this section, break down your thought process:  
– Quote the most relevant parts of the ticket content.  
– List each category and note how it relates to the ticket content.  
– For each category, provide arguments for and against classifying the ticket into that category.  
– Rank the top 3 most likely categories.  
\</classification_analysis\>

\<classification\>  
\<category\>Your chosen category goes here\</category\>  
\<reasoning\>A concise summary of your reasoning for choosing this category\</reasoning\>  
\</classification\>

Remember to be thorough in your analysis and clear in your explanation. Your goal is to provide an accurate classification with well-supported reasoning.

### Deliver more effective
AI agents

- Build agents and workflows with our API
- Test and refine prompts in the Workbench
- Build frontier capabilities into your agents
- Empower any developer to build AI agents

## Collaborate with Claude on coding tasks

Claude Code is an agentic tool. Developers work with Claude directly from their terminal, delegating tasks from code migrations to bug fixes.

Explore Claude Code

[Explore Claude Code](/product/claude-code)

Explore Claude Code

Explore for Enterprise

[Explore for Enterprise](/product/claude-code/enterprise)

Explore for Enterprise

## See why industry leaders
choose Claude

Start building

[Start building](https://platform.claude.com/)

Start building

See customer stories

[See customer stories](/customers)

See customer stories

“Claude Opus 5 delivers near Fable 5 intelligence at Opus speed and cost. On CursorBench it’s just under Fable 5 and has many of the same behaviors. We are excited to see how developers use it in Cursor.”

Sualeh Asif, Co-Founder

"Claude Fable 5 delivers more capable engineering in fewer turns than prior models—handling the complex multi-agent workflows our employees run daily in Claude Code."

Luke Anderson, CTO

"Claude Fable 5 is the highest-scoring model on FrontierBench, Cognition's frontier coding eval. It excels at long-horizon reasoning and generalizes to unfamiliar tools out of the box."

Scott Wu, CEO

## AI agent resources

Start building

[Start building](https://platform.claude.com/)

Start building

[See how other companies are building AI agents with Claude](/customers)

See how other companies are building AI agents with Claude

See how other companies are building AI agents with Claude

Customer stories

[Customer stories](/customers)

Customer stories

[Building effective agents](https://www.anthropic.com/engineering/building-effective-agents)

Building effective agents

Building effective agents

Engineering at Anthropic

[Engineering at Anthropic](https://www.anthropic.com/engineering/building-effective-agents)

Engineering at Anthropic

[Get started with our API](https://platform.claude.com/docs)

Get started with our API

Get started with our API

Developer docs

[Developer docs](https://platform.claude.com/docs)

Developer docs

[Homepage](https://claude.com)

Homepage


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Write

[Button Text](#)

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[Button Text](#)

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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## airops-claude-platform-api-case-study-claude-by-anthropic-07fd35592b.md

# AirOps doubles team productivity and ships agents in weeks with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Startup

Product:

Claude Platform

Claude Code

Claude Enterprise

Location:

North America

2x productivity across the team

Internal consensus from org-wide Claude Enterprise and Claude Code adoption

Prototype to production in weeks

Agent SDK eliminated orchestration overhead, accelerating development velocity

[AirOps](https://www.airops.com/) helps marketing teams at Ramp, Kayak, Chime, Carta, and Rippling understand how their brand shows up in AI search and create content to win more visibility. Claude powers both sides of the platform—generating long-form content that meets a rigorous quality bar, and evaluating it before it ships. AirOps works with customers to measure AI visibility, find high-impact content opportunities, and produce outputs at scale. In the last year, AirOps 5x'd its revenue and doubled internal productivity, with engineering moving from prototype to production in weeks after adopting the Claude Agent SDK.

## With Claude, AirOps achieved:

- 2x productivity across the team, with individual employees reporting 20 to 40 hours saved per week through Claude Enterprise and Claude Code
- Org-wide adoption of Claude, including Claude Code for building internal tools and apps, shared design system skills, and Claude Enterprise as the daily operating environment across marketing, sales, and engineering
- Prototype-to-production timelines compressed from months to weeks after adopting the Agent SDK
- Measurable results for customers using the AirOps platform, including a 3x citation rate increase and 89% time reduction in content creation for Chime, and a 300% content velocity increase for Carta

## The challenge

Building agents with the Claude Agent SDK

The Claude Agent SDK is a collection of tools that helps developers build powerful agents on top of Claude Code.

Read more

[Read more](https://claude.com/blog/building-agents-with-the-claude-agent-sdk)

Read more

Building agents with the Claude Agent SDK


The Claude Agent SDK is a collection of tools that helps developers build powerful agents on top of Claude Code.


Building agents with the Claude Agent SDK

The Claude Agent SDK is a collection of tools that helps developers build powerful agents on top of Claude Code.

## Balancing creativity, accuracy, and performance at scale

Great content needs to reflect a brand's voice, deliver genuine information gain for readers, and perform well in search to reach its intended audience. Most models struggle to hold all three requirements at once, and often fall short on quality or perform inconsistently as prompts grow more complex.

AirOps scores every piece of content against dozens of checks before it publishes: paragraph structure, source citations, whether the core answer appears in the first 150 words. The platform needed a model that could handle both sides: generating content that met these standards and evaluating content against them before publication.

"There is always a healthy tension in great organic content," Alex Halliday, AirOps CEO, explained. "It needs to be a balance between brand, performance, and information gain. Most models fail to strike that balance, either struggling with creativity or instruction adherence."

## The solution

Introducing Agent Skills

Claude can now use Skills—folders with instructions, scripts, and resources—to become a specialist at specific tasks when you need it.

Read more

[Read more](https://claude.com/blog/skills)

Read more

Introducing Agent Skills


Claude can now use Skills—folders with instructions, scripts, and resources—to become a specialist at specific tasks when you need it.


Introducing Agent Skills

Claude can now use Skills—folders with instructions, scripts, and resources—to become a specialist at specific tasks when you need it.

## Selecting Claude for voice consistency and coherence

AirOps benchmarks models against an internal quality framework that balances structure, accuracy, information gain, and discoverability. Claude consistently scored highest on the dimensions that matter most for marketing content.

"Opus consistently outperformed on what matters for marketing: natural writing, instruction following, and voice consistency across long-form content," Halliday said. "The team also found that Claude reliably handled complex requirements without losing coherence. That's a key factor for content workflows where a single generation step might involve brand voice guidelines, SEO constraints, competitive positioning, and factual grounding simultaneously."

AirOps also uses Opus and Sonnet models to help design and configure content workflows for customers within their platform.

## Building an agent runtime on Claude

Claude runs through AirOps as both the engine powering customer agents and as the tool the AirOps team uses to build and ship.

The workflow builder that powered AirOps' early customer results required a human to identify which page was underperforming, decide what to do, trigger the workflow, and verify the output. That works when you're updating dozens of pages, but most teams need to scale to thousands of pieces of content across multiple brands, channels, and competitive contexts that shift daily.

To help teams meet that scale, AirOps' product shifted from workflow tool to agent runtime, built on Claude and the Claude Agent SDK. AirOps started with Claude's API for content workflows, then adopted the Agent SDK to push further. AirOps agents use "playbooks": execution instructions that give agents dynamic, adaptive behavior. Claude interprets the playbook, decides which AirOps tools to call, and executes across sections rather than following a rigid sequence. Sub-agents from the SDK handle specific subtasks like research, drafting, and evaluation with isolated context windows.

"Sub-agents are a must-have for managing the context window," Halliday noted. "Context management has been the single biggest thing that improved our quality."

Hooks let them add determinism and validation at specific points in a workflow while keeping autonomous behavior elsewhere.

On top of the SDK, AirOps built a governed environment that controls what the agent knows, how it plans, what it can act on via MCP, what brand and quality rules it follows, and how it coordinates with other agents and humans.

"Prompts are portable," Halliday explained. "Any team can copy a good prompt. The harness that governs how agents operate, the brand context they draw from, and the decision history they accumulate? That provides compounding value to customers."

AirOps went from initial SDK prototype to production in weeks. "Previous orchestration frameworks were brittle. Setup decisions sometimes required full refactors, and testing different configurations took enormous effort," Halliday said. "Development with the SDK was straightforward and more powerful. Time to quality went from 60 hours to 5 hours."

The SDK also changed how the engineering team spends its time. The team now spends that reclaimed time refining outputs and catching edge cases before customers hit them. 

"Before, we spent a lot of time rerouting LLM calls, updating schemas, and dealing with orchestration configurations whenever we made changes," Halliday said. "Now we focus on output quality and the human-to-agent experience."

"Opus consistently outperformed on what matters for marketing: natural writing, instruction following, and voice consistency."

Alex Halliday

CEO, AirOps


## The outcome

## 2x productivity and a new way of working

When AirOps polled their team on Claude's impact, the responses were specific. One team member reported completing two weeks of work in one week. Another described spending 15 to 20 hours per week in Claude Enterprise alone, plus 40 hours weekly in Claude Code. The consensus across the team was a 2x increase in productivity, with individual savings ranging from 20 to 40 hours per week.

Internally, AirOps built an org-wide skill that encompasses their full visual and web design system. Any team member can now generate on-brand assets, slide decks, and one-pagers without filing a design ticket. The AirOps MCP connector gives every employee direct access to brand voice and visual guidelines, product knowledge, and knowledge base content during creation. Infrastructure that would have taken months to build manually was embedded in daily workflows within a single quarter.

For customers on the AirOps platform, Chime saw a 3x citation increase with a 89% time reduction in content creation. Carta 4x'd quarterly top-of-funnel output (5 to 20 articles) with a 75% citation rate on AirOps-built pages. LegalZoom cut Reddit response workflows from 48 hours to under 30 minutes. 

## Looking ahead

AirOps' agent runtime is currently in alpha with customers including Ramp, Carta, Klaviyo, LegalZoom, Xero, Vanta, and AssemblyAI, with general availability planned for May 2026. AirOps is building toward a future where their agents move from surfacing gaps in AI search visibility to acting on them autonomously, with the right human checkpoints built in.

"We're building toward a world where an agent identifies an underperforming page, drafts updated content grounded in brand voice, and publishes it, with a human only needing to confirm strategy and provide edits when needed," Halliday added. "Claude is central to that vision."

"Development with the SDK was straightforward and more powerful. Time to quality went from 60 hours to 5 hours."

Alex Halliday

CEO, AirOps

## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## airtree-claude-cowork-case-study-claude-by-anthropic-b93531d220.md

# How a \$2 billion venture fund made Claude Cowork its shared firm infrastructure


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Cowork

Give Claude access to your local files and let it complete tasks autonomously. Agentic capabilities for non-technical knowledge work.

Read more

[Read more](/product/cowork)

Read more

Cowork


Give Claude access to your local files and let it complete tasks autonomously. Agentic capabilities for non-technical knowledge work.

Video caption


Cowork

Give Claude access to your local files and let it complete tasks autonomously. Agentic capabilities for non-technical knowledge work.

[Prev](#)

Prev


Airtree is a venture capital firm backing founders in Australia and New Zealand, with \$2 billion in funds under management and a portfolio of 130+ companies including Canva, Airwallex, and Linktree. We spoke with Jackie Vullinghs, Partner at Airtree, about how the fund rolled out Claude Cowork across teams and built it into shared firm infrastructure. The following conversation has been edited for length and clarity.

**Anthropic: Before Claude Cowork, what was creating the most friction in how your team worked day to day?**

**Jackie Vullinghs, Airtree:** Our biggest operational pain point wasn't access to information; it was that it was scattered across many tools. Google Workspace, Slack, Notion, Affinity, Sigma, Webflow, Typeform, Canva. We had everything we needed to produce board reports, portfolio updates, market research, and marketing materials. In practice, pulling data and synthesizing insights across platforms was slow, fragmented, and inefficient.

We'd made ad-hoc dashboards, created new Slack channels, consolidated reporting, and tried new ways of working to share context and avoid duplication. But inevitably we're still missing a trick when it comes to seamlessly connecting with and utilizing all the information, data, insights, and existing materials at our disposal.

We pride ourselves on moving fast with conviction, coming well-prepared for meetings so we can focus on building relationships with founders. When you're digging through fragmented data, trying to find the right file, and doing individual research for each of the eight back-to-back meetings you have that day, that's all time that could have been spent on deeper diligence, tailored portfolio support, and getting to know founders.

**Anthropic: How did the team first start using Claude, and what made you decide to roll Cowork out fund-wide?**

**Vullinghs:** We're a bunch of builders and tinkerers who love to play around with new tools, so when Cowork came out in January, lots of the team were quick to jump on it. Over the winter break, a few employees got hooked on Claude Code. They saw dramatic improvements in productivity when creating Skills to automate routine tasks and do the things on their to-do list that never got done. Onboarding the whole team to the terminal felt hard, though.

When Claude Cowork launched, the accessible UI made it easy for the team to onboard and reach their "a-ha moment." Our Data Lead built a one-hour course tailored to our different functions. Each step compounded. We started with the basics, connected tools we already used, and built up to creating Skills. By the end, the team's reaction was genuinely enthusiastic, unlike typical tool rollouts. Not "this seems useful" but "this is going to change how I work."

We saw that using Cowork across teams multiplied its value. Skills built by one person could be used by everyone. Cowork became shared firm infrastructure rather than just an individual productivity tool.

**Anthropic: Had you evaluated other AI tools before landing on Cowork?**

**Vullinghs:** We'd spent a year exploring various AI and automation tools, but seats and subscriptions quickly add up, especially when only used for one step in the workflow rather than end to end.

The real turning point was watching people in our investment and operations teams, who aren't technical but are curious enough to vibe code on the weekends, start using Claude Code seriously and seeing meaningful productivity gains from automating the repetitive tasks in their week. The capability was there, but bringing it to the rest of the organization through the terminal was a technical barrier we needed to remove.

Cowork provided that. We didn't want to retrofit how we work around a new tool, and Cowork meets the team where they already are, in Google Docs, Granola, and Slack.

"Claude Cowork's value scales with the number of systems you connect it to. I've built a personal CRM with Claude Code that is connected to Cowork."

Jackie Vullinghs

Partner, Airtree

**Anthropic: Walk us through a workflow that's become part of the team's regular routine.**

**Vullinghs:** We created a board meeting preparation Skill that reads all the board materials in a portfolio company's Google Drive folder, searches Slack for company references and updates, browses the web for recent competitor news and market developments, and looks at the public market comparables in its competitor set. From there, it cross-references this information against the previous board preparation to track what's changed, what commitments were made, and what's outstanding.

We have another Skill that pulls in company-specific insights, adding business model context, key financial metrics, the competitor set, and recurring watch items specific to that company.

We use our Board Summary Skill to cross-reference the notes captured during the board meeting with the prep documents to identify items that were covered and outstanding. Two key outputs after the board meeting are a Slack summary and a detailed meeting record. When the user says "Send," a roughly 250-word summary is sent to a Slack channel. The meeting record acts like an analyst agent, updating the board prep with everything we learned and saving it to the relevant Google Drive folder.

**Anthropic: Where has Cowork had the most impact on the investment workflow?**

**Vullinghs:** The judgment, conviction, and founder relationships that define great venture investing will always be human, but that's why automating the knowledge work that consumes most of an investor's week matters so much. Every hour spent on research and preparation is an hour not spent with a founder.

Cowork has had the most impact on tasks with a narrow, explicit scope that we do routinely, like meeting preparation. The value of AI in a workflow like ours isn't replacing judgment; it's in protecting the time and space for it.

**Anthropic: What concrete results has the team seen?**

**Vullinghs:** For our investment team, market and competitor research that would have taken two days can now be done in minutes. Board meeting summaries that took 30 minutes to write are now done in two minutes. Pre-meeting research that takes an hour a day is now done in minutes.

Our marketing team saves two hours a month on reporting. We provide Cowork CSVs of results from our platforms that are used to populate our reporting dashboard and to share a summary of key insights, like month-over-month comparisons, for the team to discuss. We spend less time creating reports and more time analyzing insights and exploring how we can iterate on and improve our strategy.

**Anthropic: What can Airtree do now with Cowork that genuinely wasn't possible before?**

**Vullinghs:** We've always punched above our weight, whether that be on the volume of pitches we review, the inbound we manage, or the LP relationships we maintain. Getting that done to the quality standard we hold ourselves to has always involved significant manual work. Using Cowork hasn't changed what we do but it has changed what we can do with the time it gives us back in our day.

The clearest example is founder meetings. We meet thousands of companies every year, and our company research Skill means we can go deep from the very first conversation rather than spending it on introductions. Our founder surveys tell us they choose Airtree because of the depth of our relationships and understanding of their business, and Cowork is a tool we use to reinforce that.

**Anthropic: What's surprised you about how people across the firm have picked up Cowork?**

**Vullinghs:** The team self-organizes around building new Skills and workflows, rather than waiting to be shown what's possible.

Our Head of People created a detailed prompt to help people write their self-reviews. We track goals, metrics, and one-on-ones in Notion alongside our performance framework. Cowork triangulates that context to form a view of performance, wins, and areas for improvement calibrated to our frameworks and goals. The result: we spend more time on reflection and better feedback conversations, not on the writing itself.

Our Head of Marketing and Comms took a dense media briefing document and turned it into an interactive quiz app for spokesperson interview preparation that pulled out key messages, insights, and data points to prompt the spokesperson to think through their responses rather than just passively read a brief.

**Anthropic: You've connected Cowork to a lot of tools the team already uses. What's been the biggest win?**

**Vullinghs:** We've connected Cowork to most of the tools the team relies on day to day: Notion, Slack, Google Drive, Affinity, Gmail, Granola, Harmonic, Canva, and Webflow. The biggest wins have come from making it easy to surface information that was previously siloed across those systems.

We've found that Claude Cowork's value scales with the number of systems you connect it to. I've built a personal CRM with Claude Code that is connected to Cowork through a custom MCP, so others on the team can query it.

**Anthropic: Airtree handles sensitive information across the investment lifecycle. How does Cowork fit within those requirements?**

**Vullinghs:** We need to be deliberate and transparent about how AI is used in our workflows, especially when handling sensitive information. Key to this is ensuring the people whose information we hold know there's always a human in the loop when it counts.

All content generated by Claude Cowork must be verified and reviewed by a human before it’s used for decision-making or published. Cowork underwent an initial assessment by our IT Security, Risk and Compliance managers before use, and we maintain a record of usage for accountability. All users complete training on responsible AI use, with our IT and Security Manager providing ongoing guidance to ensure we meet our obligations to protect sensitive data.

**Anthropic: You published your internal Cowork onboarding course through Airtree's Open Source VC library. What response have you seen?**

**Vullinghs:** Open Source VC is built on a simple idea: anything that helps founders shortcut company-building firsts is worth sharing openly. We published our internal Claude Cowork onboarding course so any team could use it. At the time of writing, it's been downloaded 700-plus times from individuals at startups, scaleups, other funds, legal firms, and huge enterprise companies. It's a useful reminder that the desire to get up to speed on these tools cuts across company stage, sector, and roles.

**Anthropic: Where do you see the most untapped potential for Cowork at Airtree?**

**Vullinghs:** We are just scratching the surface. We planned an internal hackathon where the team pitches Cowork workflows to build. Some of the ideas so far include a portfolio snapshot portal that gives anyone in the firm an instant read on a company's performance and key updates, a travel briefing tool that automatically compiles everything you need to know about the meetings and events in your itinerary, and automating our fund analysis reporting to capture movements across periods, explaining what drove changes and producing summary reports needed for quarterly and half-yearly reviews.


How to create Skills

Follow our step-by-step guide to write custom skills that extend Claude's capabilities with real examples and practical patterns.

Read more

[Read more](https://claude.com/blog/how-to-create-skills-key-steps-limitations-and-examples)

Read more

How to create Skills


Follow our step-by-step guide to write custom skills that extend Claude's capabilities with real examples and practical patterns.

Video caption


How to create Skills

Follow our step-by-step guide to write custom skills that extend Claude's capabilities with real examples and practical patterns.

"The value of AI in a workflow like ours isn't replacing judgment; it's in protecting the time and space for it."

Jackie Vullinghs

Partner, Airtree

Bringing memory to Claude

Claude now remembers your projects and preferences across conversations, eliminating the need to re-explain context and keeping complex work moving forward.

Bringing memory to Claude


Claude now remembers your projects and preferences across conversations, eliminating the need to re-explain context and keeping complex work moving forward.

Video caption


Bringing memory to Claude

Claude now remembers your projects and preferences across conversations, eliminating the need to re-explain context and keeping complex work moving forward.

[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## alexa-claude-platform-api-case-study-claude-by-anthropic-204b6d91c1.md

# Claude and Alexa+


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Large

Product:

Claude Platform

Location:

North America

U.S. rollout

starting in the next few weeks, with wider availability coming

Best-in-class

jailbreaking resistance and advanced safety capabilities

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Today, we're announcing that Claude models are helping power Alexa+. This collaboration is part of our ongoing partnership with Amazon to deliver advanced AI technology to businesses and consumers around the world.

Teams from Amazon and Anthropic worked closely throughout the past year. Our Chief Product Officer, Mike Krieger, led a team that helped Alexa+ to get the full benefits of Claude's capabilities.

Consistent with Anthropic's commitment to trust and safety, Alexa+ is able to take advantage of our best in class capabilities, such as our advanced jailbreaking resistance.

Alexa+ accesses Claude through Amazon Bedrock. It will start rolling out in the U.S. in the next few weeks, becoming more widely available in the coming months.


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


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Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## amazon-connect-claude-platform-api-case-study-claude-by-anthropic-fe5b67ca8b.md

# Amazon Q in Connect transforms customer service for agents and customers with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Large

Product:

Claude Platform

Partner:

AWS

Location:

North America

61 languages

supported without additional training

10-15% time savings

on every customer contact

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Amazon Connect uses Claude to power their AI-driven customer service assistant, Amazon Q in Connect, that serves two critical groups: customer service agents who need real-time support to resolve complex issues, and end-customers seeking immediate self-service across voice and digital channels.

With Claude, Amazon Q in Connect:

- Empowers agents with real-time AI assistance to handle complex cases
- Provides end-customers with instant, personalized self-service options
- Supports customer service in 61 languages without additional training
- Helps customers like Orbit achieve 10-15% time savings on every contact

## Meeting the needs of agents and customers

Amazon Q in Connect addresses two fundamental challenges in customer service: how to help agents efficiently handle complex support requests while maintaining quality, and how to give end-customers immediate answers without long wait times. Support teams face mounting pressure, with agents spending significant time searching through documentation and disparate applications while customers wait for answers.

"Amazon Connect has always had self-service solutions. Since day one, we've aimed to integrate AI to improve both the agent and customer experience with faster resolutions, avoiding unnecessary escalations, and resolving issues on the first contact," said Jack Hutton, Principal Product Manager for Amazon Q in Connect. While traditional AI works well for certain scenarios, more complex interactions involving language nuances and ambiguous questions can benefit from more sophisticated AI capabilities, allowing organizations to better support both their agents and customers when needed. The team needed a more sophisticated solution that could both assist agents and directly serve customers.

## How Claude powers personalized support experiences

Amazon Q in Connect leverages Claude to enhance customer service:

For Agents:

- Real-time AI assistance for handling complex customer inquiries
- Automated documentation search and relevant information surfacing
- Suggested responses based on customer context and history
- Recommended actions for the agent to take

For End-Customers:

- Instant, conversational self-service options across multiple channels
- Natural language understanding to disambiguate complex customer issues
- Personalized responses and recommendations based on their history and context
- Seamless handoff to agents when needed

Shared Capabilities:

- Real-time response analysis that automatically identifies customer intent
- Multi-turn disambiguation that clarifies complex needs through dialogue
- Customizable prompt templates for unique voice, policies and workflows

## Transforming experiences for agents and customers

Integrating Claude has improved support operations on both sides. "For one customer pilot, their average handle time actually increased. But this is because agents who normally would just transfer away hard contacts could now solve them," said Jack Hutton, Product Manager at Amazon Q and Connect. The impact extends beyond just handle times—businesses like Orbit have reported 10-15% time savings on every customer contact through AI-assisted support.

For end-customers seeking support, this means faster and more consistent experiences. Instead of waiting 30 minutes for answers, they receive instant, personalized responses based on their full context and history. When they do need to speak with an agent, they connect with someone better equipped to help thanks to AI assistance, avoiding transfers and repeat explanations.

### Building the future of AI-powered customer service

Amazon Q in Connect is transforming customer service by handling routine inquiries while enabling human agents to focus on complex problem-solving and relationship building. "Businesses will use generative AI, Q included, to tackle ambiguous and highly-fluid self-service use cases. This enables human agents to focus on complex issues that require expertise, enhancing customer satisfaction and employee development," said Hutton.

Through this dual focus on empowering agents and serving end-customers directly, Amazon Q in Connect with Claude is transforming how businesses deliver customer service, making it more efficient and effective for everyone involved.


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## amira-claude-platform-api-case-study-claude-by-anthropic-7e1571248f.md

# Amira helps millions of students master reading with the Science of Reading and Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Education

Company size:

Small

Product:

Claude Platform

Location:

North America

10 billion words

read aloud and analyzed worldwide

70% faster

reading growth for students

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Amira Learning uses Claude to power key new features of their AI reading technology, helping millions of students develop reading comprehension skills and background knowledge through individualized, conversational learning experiences.

With Claude’s assistance, Amira:

- Listens to and understands students with any accent or dialect. Amira has listened to more than 10 billion words read aloud worldwide.
- Decides, in the moment, how to coach a student, providing hundreds of science-based interventions that support reading growth.
- Implements voice-based AI dialogues and comprehension conversations for elementary students

## Advancing Comprehension: A Complex but Critical Step in Reading Development

As Ran Liu, Chief AI Scientist at Amira, explains, “Reading proficiency is a critical challenge in education, with millions of students struggling to develop the comprehension skills essential for academic and life success.”

Amira addressed this challenge by designing an AI-powered reading assessment and personal tutoring technology with advanced children’s speech recognition. While Amira excelled for years at teaching foundational word recognition skills, opportunities remained to enhance instruction and tutoring on comprehension—understanding meaning, making inferences, and connecting ideas—and knowledge building through reading.

"When LLMs emerged, we saw an opportunity to expand our AI capabilities to teach reading comprehension in a dynamic and natural way, just like an expert human tutor would,” said Liu. The challenge was to create AI that could engage students in sophisticated educational conversations about texts while maintaining strict safety standards for young learners. This required intersecting cutting-edge technology with deep pedagogical expertise.

## Why Amira chose Claude

Amira selected Claude after rigorous testing revealed its superior performance for educational applications. "We conducted extensive benchmarking across a variety of commercial and open-source models and found that Claude performed exceptionally well," said Liu. The model consistently earned high scores from human content experts who evaluated the quality and educational value of its generated dialogues, making it the clear choice for Amira.

In Amira's selection process, safety was equally important. Liu noted, "We know Anthropic prioritizes safety and accuracy in their models. Amira operates on private, secure AI systems. The data students generate stays within our secure infrastructure and is not accessible by external AI providers. When a student uses Amira, their data is never shared with or used to train any public AI models or third-party foundation models,” emphasizing how critical this is when developing technology for young students.

Claude's leading language capabilities further distinguished it from competitors. Liu explained, "Claude has consistently performed well with language tasks, making it well-suited for the dialogues that power comprehension tutoring in Amira.”

## How Claude powers Amira's reading comprehension

Amira uses Claude to enhance reading comprehension in several ways:

- **Generating comprehension dialogues**: Claude powers experiences where Amira asks students thoughtful questions about passages they've read, focusing on skills aligned with educational and state standards.
- **Content analysis**: Claude analyzes texts to match specific comprehension skills with appropriate passages. For example, it might select a story with a vivid and rich setting to exercise the skill of explaining the influence of the setting on the plot.
- **Creating instructional content**: Claude generates questions, hints, and response pathways that maintain pedagogical rigor while ensuring an individualized learning experience.

“We use a closed-loop system where Amira selects from a curated set of dozens of possible responses after each student turn,” Liu explained. “These responses are pre-generated and carefully reviewed offline using Claude. This design enables dynamic and engaging interactions while maintaining strict control over educational quality and safety. Importantly, Amira never does public LLM inference during student sessions. We are fully FERPA-compliant and committed to protecting student data—we do not send identifiable information to any external machine learning services.”

## Transforming reading education with AI-powered conversations

Claude has strengthened Amira’s ability to develop students’ comprehension skills through responsive, research-based instruction. Teachers have shared enthusiastic feedback about how effectively Amira engages with students and adapts to their needs in real time. Liu noted, "Teachers are amazed that Amira can understand and respond to their students appropriately. It makes students feel heard and provides excellent modeling of responses."

Multiple independent research studies demonstrate that Amira drives far greater reading growth than other leading reading technologies. Students reading with Amira experience 70% faster reading growth and a minimum of 7+ extra weeks of growth in one school year.

For students, these AI-powered dialogues provide scaffolding where they need improvement, helping them build understanding of specific passages while developing broader comprehension skills.

## Building the future of AI in education

Liu envisions AI supporting educators rather than replacing human teaching, noting "We need to work closely with teachers, administrators, and literacy coaches – the people who are closest to the students. AI should assist teachers, and teachers’ needs should drive the use cases of AI."

Amira plans to continue enhancing their technology with Claude's capabilities, particularly by training the LLM to exercise more Science of Reading expertise. Liu shared, "Developing a Claude model with deep science of reading expertise would be transformative," noting this could significantly enhance multiple aspects of the product.

By combining the science of reading with the power of AI, Amira and Claude are equalizing access to effective literacy instruction and opening doors for millions of young students. In a world where literacy is fundamental to success, this collaboration embodies the promise of educational equity through the thoughtful application of AI.


Video caption


[Prev](#)

Prev


## Related stories

[MagicSchool on building a safety layer for millions of student conversations](/customers/magicschool-qa)

MagicSchool on building a safety layer for millions of student conversations

MagicSchool on building a safety layer for millions of student conversations

Customer story

[Customer story](/customers/magicschool-qa)

Customer story

[How Syracuse University deployed Claude to every student, faculty member, and staff](/customers/syracuse)

How Syracuse University deployed Claude to every student, faculty member, and staff

How Syracuse University deployed Claude to every student, faculty member, and staff

Customer story

[Customer story](/customers/syracuse)

Customer story

[Why Syracuse University gave Claude to 30,000 students, faculty, and staff](/customers/syracuse-university)

Why Syracuse University gave Claude to 30,000 students, faculty, and staff

Why Syracuse University gave Claude to 30,000 students, faculty, and staff

Customer story

[Customer story](/customers/syracuse-university)

Customer story

[RileyBot creates safe AI learning experiences for students with Claude](/customers/rileybot)

RileyBot creates safe AI learning experiences for students with Claude

RileyBot creates safe AI learning experiences for students with Claude

Customer story

[Customer story](/customers/rileybot)

Customer story

[Homepage](https://claude.com)

Homepage


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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Brainstorm creative ideas


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  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Help me make sense of these ideas


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- Prepare for an exam or interview


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Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


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- Vibe code with me


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  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


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  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## anything-claude-platform-api-case-study-claude-by-anthropic-066bc5ee6f.md

# Anything builds coding agent for 1.5 million users with Claude Agent SDK


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Startup

Product:

Claude Platform

Location:

North America

800,000+ apps

created in five months

91-96% agent success rate

with complex product builds from databases to App Store deployment

A non-technical founder built and is already selling a full recruiting platform. A creator with no engineering background published a social app to the App Store. Across [Anything's](https://anything.com) platform, 1.5 million users are turning ideas into working software products without writing code. Anything’s AI agent, powered by Claude and the Agent SDK, handles the full build: databases, backend logic, mobile deployment, App Store submission, and payments. 

## With Claude, Anything achieved:

- 800,000+ apps built in the last five months by users, many of whom have never written code
- 91-96% agent success rate—measured by completion rates, agent self-reports, and user feedback—with complex product builds from databases to App Store deployment
- Evolution from simple single-page tools to full-stack, multi-platform applications with backends, mobile apps, API and AI integrations, and product paywalls
- Implementation in days rather than weeks
- Internal adoption of Claude across support, inbound sales, product feedback analysis, and codebase improvement

## The challenge

Choosing the right Claude model

Learn when to use Haiku, Sonnet, or Opus to get better results and stay inside your rate limit. A practical guide to picking the right Claude model.

Choosing the right Claude model


Learn when to use Haiku, Sonnet, or Opus to get better results and stay inside your rate limit. A practical guide to picking the right Claude model.


Choosing the right Claude model

Learn when to use Haiku, Sonnet, or Opus to get better results and stay inside your rate limit. A practical guide to picking the right Claude model.

## Closing the gap between idea and working product

The goal of helping non-technical people create software predates Anything's current stack. Before Claude, the models they relied on were prone to outages. The team ended up building multi-stage code generation pipelines—calling separate agents to produce code and manually splicing it in—and relying on RAG pipelines to locate relevant code and package documentation, leaving little room to focus on the actual product. Single-page applications were achievable. But a production-quality product with databases, integrations, and mobile deployment was a different problem entirely.

Serving a non-technical audience raised the bar further. The agent couldn't just produce code: it needed to handle complex workflows reliably, correct its own errors across long building sessions, and maintain quality throughout. "It was unclear how to go from simple tools to something much deeper," says Marcus Lowe, co-founder of Anything. “Once AI models reached the level of reliable instruction following, parallel tool-calling, and consistent tool reliability, it became clear how it could fit into our stack and help us evolve from simple solutions to something that could support more complex product creation.”

## The solution

agent success rate


agent success rate


91-96%

agent success rate

## Why Anything chose Claude

Anything ran structured evaluations across several criteria: compliance with user instructions, ability to build relatively complex applications, performance across many rounds of tool calling and error correction in long conversations, and precision and recall with minimal hallucinations. "Claude models came out on top in those evaluations, so they became the best fit for our agent architecture," Lowe said.

The evaluation went beyond raw generation quality. Anything's architecture gives the agent full visibility into the user's stack, including runtime behavior, not just the codebase. That design requires a model with strong tool calling, reliable reasoning across many steps, and consistent coding quality. “Anthropic's specific focus around coding abilities is what drove Claude to the top for us,” said software engineer Ahmad Jiha. “The warmth and personality of Claude models resonates with our users. That's why we default to Claude in the product.”

Claude's performance in those areas let the team shift their focus from keeping the AI functional to launching a better agent experience. "Reliability at scale was also important, and that allowed us to focus more on building the agent and solving the full user job rather than just making the AI function,” Lowe said. “The warmth and personality of Claude models resonates with our users. That's why we default to Claude in the product.” 

Built with the Agent SDK, the team had Claude integrated in a day. Opus 4.6's performance was strong enough from the start that they didn't need the weeks of testing and iteration they'd typically budget for a new model.

Building agents with the Claude Agent SDK

The Claude Agent SDK is a collection of tools that helps developers build powerful agents on top of Claude Code.

Building agents with the Claude Agent SDK


The Claude Agent SDK is a collection of tools that helps developers build powerful agents on top of Claude Code.


Building agents with the Claude Agent SDK

The Claude Agent SDK is a collection of tools that helps developers build powerful agents on top of Claude Code.

## The outcome

## From prompt to a published app

Claude runs throughout Anything's stack: the core product-building agent, subroutines within it, and internal processes that improve development workflows. What distinguishes Anything from simpler code-generation tools is scope. Rather than producing isolated snippets, the agent handles entire product-building workflows end to end.

"There is a baseline level of quality needed to move from simple or single-page applications to multi-page, full-stack apps that integrate many libraries and cover a wide range of use cases," Lowe said. In practice, that meant unlocking full-stack, multi-platform applications with backends, mobile apps, API and AI integrations, and product paywalls. "Claude helped us reach that level of quality, which allowed us to support much more complex applications and deliver a better overall user experience."

The results show up in what users ship: Shane, a non-technical founder, used Anything to build PipelinePro, a recruiting ATS and client-intelligence platform with Zoho Recruit sync, candidate scoring, AI interview bots, and a client portal. He's already demoing and selling to customers. Laurent, a French film director, launched Telefan, a streaming app helping people discover thousands of hard-to-find French TV films, with voice-driven discovery. A user with no engineering background built The Collective, a social app for making friends and meeting people in the Philadelphia area. Another user is creating an AI radio station where listeners can generate music through the ElevenLabs API and earn royalties when their tracks are played, with a discovery marketplace in development.

In the last five months alone, users have built more than 800,000 apps, with the agent maintaining a 91-96% success rate as measured by generation completion rates, agent self-reports, and in-product user feedback. Beyond the customer-facing product, Anything uses Claude internally to power agentic workflows across support, inbound sales, product feedback analysis, and improving parts of the company's own codebase with Claude Code. 

## Looking ahead: Long-running agents at scale

Anything is building toward more advanced agents capable of massive parallelization and long-running processes. The team expects user-built apps to increasingly become self-improving as the agents grow sophisticated enough to handle complexity that users previously managed themselves.

"We're building toward agents that can work on multiple parts of a product simultaneously," Lowe said. "We're just seeing the beginning. The apps our users build will start improving themselves."

"The warmth and personality of Claude models resonates with our users. That's why we default to Claude in the product.” 

Ahmad Jiha

Software Engineer, Anything

## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


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  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## apollo-claude-platform-api-case-study-claude-by-anthropic-cc4d7aeaa4.md

# Apollo accelerates outbound sales at scale with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Small

Product:

Claude Platform

Location:

North America

35% boost

in meeting bookings with Claude messaging

5M+ messaging

actions per month

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Apollo helps thousands of sales teams convert prospects more effectively by combining AI-powered personalization with an end-to-end sales engagement platform.

## **With Claude, Apollo has enabled:**

- 35% boost in meeting bookings when leveraging Claude-powered messaging
- 15% increase in customer retention rates
- 5M+ Claude-powered messaging actions per month
- 76% preference rate for Claude-powered messages in blind testing
- 80% reduction in email writing time for sales reps at FLO EV Charging
- 40% decrease in prospecting time for account executives at Qualytics

## Transforming traditional sales outreach

Sales engagement platforms have long helped companies find, engage, and convert prospects. However, scaling personalization without sacrificing quality remains elusive. Apollo faced this challenge head-on, supporting thousands of customers from startups to enterprise teams needing genuine and relevant outreach, not generic and impersonal.

With the emergence of large language models, Apollo recognized an opportunity to transform how sales teams communicate. Tyler Phillips, AI Product Lead at Apollo, explained, "When LLMs came on the scene, it unlocked three things for us: Improving the underlying data layer for better lead discovery, enabling smarter prospect research, and fundamentally enhancing the quality of sales messaging.”

Early experiments with other AI models fell short. Competing LLM providers offered AI capabilities, but Phillips noted that "the technology can be very powerful, but it's not very accessible." For Apollo's user base, who "don't want to spend all day thinking about outbound," the writing quality of initial AI implementations wasn't there.

## Testing reveals Claude as the superior writing model

Apollo's path to Claude started with a systematic evaluation. Phillips, who personally chose Claude for his own writing, designed a rigorous test to identify the best model for their platform.

"We conducted a blind test, evaluating models across four metrics: accuracy, clarity, relevance, and tone," Phillips said. Despite initial concerns about costs due to their high messaging volume, the results were decisive.

Claude 3.5 Haiku emerged as the clear winner, achieving a 76% preference rate among Apollo users—significantly outperforming competitors. "Haiku had the highest preference rate by far," Phillips explained. The impact wasn't just theoretical. "When we deployed it in production, we saw a drastic retention spike, from 20% to 23%, solely driven by the model change."

## Building intelligent sales workflows powered by Claude

Apollo's integration of Claude goes beyond simple message generation. The implementation weaves multiple data sources together, creating personalized outbound messages that resonate with prospects.

Claude powers several critical components:

- **AI Copywriter Model**: Claude 3.5 Haiku generates all AI-driven outbound messages, from personalized emails to follow-up sequences. When users click to create a message, Claude crafts compelling copy tailored to each prospect's industry, role, and interests.
- **Signal Aggregation**: Claude combines data from Apollo's database with external signals like recent news, company events, and hiring patterns. This creates messages referencing timely, relevant information about each prospect.
- **Voice and Tone Matching**: Claude learns each salesperson's unique writing style and adapts all generated content to match their authentic voice and preferred tone by analyzing samples of users' past successful emails.
- **Messaging Templates**: All of Apollo's pre-built sales templates use Claude for dynamic content generation. Whether using a cold outreach template or a re-engagement sequence, Claude ensures each message feels personalized rather than templated.

"We use external tools to pull signals and our internal data, then Claude aggregates them to generate messages in your tone and voice, relevant to the target persona," Phillips said. "It functions as our intelligent aggregation model."

## Driving measurable impact for sales teams

Claude's AI messaging directly impacts Apollo's performance metrics. Apollo customers using Claude-powered AI messaging book more meetings than those who don't.

"Sales reps using Claude power-up messaging book 1.35x more meetings than reps using traditional email methods," Phillips reported.

Sales representatives report significant efficiency gains across the board. Dan Vovan at FLO EV Charging found "Apollo's email creation tool cut my writing time by 80%." Conner Eagleton at Qualytics saw similar results: "Apollo's AI prospecting tools cut my prospecting time by almost 40%."

The impact extends beyond efficiency. Jesse D'Agostino from Growth Marketing Firm captured the broader benefit: "Apollo.io's AI Copywriter tool has saved me countless hours by actually writing emails that get responses. My engagement rates jumped about 20% with key accounts since implementing these tools."

## Envisioning an AI-enhanced sales future

The future Apollo envisions keeps humans at the center. "I believe in human plus AI versus replacing humans," Phillips said. "We're creating a cohesive end-to-end experience where Claude acts as your teammate."

The company is pushing beyond simple automation toward genuine assistance. Their next frontier involves building an agentic system that can execute actions through Apollo's APIs, answer product questions, and guide users through complex workflows.

While others race toward automation, Apollo doubles down on augmentation—making sales professionals more effective without replacing the human insight that drives successful selling. With Claude, they're bringing sophisticated writing capabilities to tens of thousands of sales professionals who need to scale personalized communication without losing the personal touch.


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## appfolio-claude-platform-api-case-study-claude-by-anthropic-080d98b92c.md

# AppFolio streamlines property management communication with Claude in Amazon Bedrock


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Medium

Product:

Claude Platform

Partner:

AWS

Location:

North America

3x adoption

rates due to Claude 3 Haiku's faster response times

11 hours weekly

saved by property managers on communications

Read more

[Read more](#)

Read more


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[Read more](#)

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Video caption


[Prev](#)

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AppFolio, a technology leader powering the future of the real estate industry, uses Claude in Amazon Bedrock for AI-assisted responses and task automation across Realm-X, the embedded generative AI solution within its platform. This helps its property management customers save time on routine communication while maintaining secure and professional service for the over eight million residents they serve.

With Claude, AppFolio was able to:

- 3x adoption rates due to Claude 3 Haiku's faster response times
- Help property managers save an average of 11 hours weekly on communications
- Process over half a million AI-suggested responses
- Reduce message response time by an average of 26 seconds

## Meeting the unique challenges of modern property management

Property management teams face a complex web of daily communications, from urgent maintenance requests to sensitive policy discussions. A single interaction might require checking lease terms, verifying maintenance history, and coordinating with multiple vendors—all while maintaining a professional tone. According to Teddy Ho, Principal Product Manager at AppFolio, property managers spend up to half their workday on communications with residents, owners, and vendors.

Managing these communications requires more than just quick responses. Property managers must maintain detailed records of every interaction, understand complex residential histories, and make quick decisions about maintenance dispatch. A simple maintenance request might require checking for duplicate tickets, reviewing maintenance history, and coordinating vendor schedules—ensuring clear, professional communication with the resident. With thousands of these interactions happening monthly, property managers needed a way to maintain quality while scaling their response capabilities.

## AppFolio's journey to AI-powered property management

AppFolio's adoption of Claude builds on years of AI investment and innovation. "We've been investing in AI for over five years now, starting with traditional ML," said Christfried Focke, Chief Scientist. "About three years ago, we started investing in a platform approach to democratize AI across all our product development teams."

This platform-first strategy proved crucial when generative AI emerged. By centralizing critical functions like ML ops, security, and data governance, AppFolio created a foundation that any team could leverage safely. "It's made it less onerous on our developers who may not be ML experts," explained Focke. "They can now implement AI in a safe and sustainable way, which has really accelerated our impact to customers."

To further enhance their AI capabilities, AppFolio chose to implement [Claude through Amazon Bedrock](https://aws.amazon.com/bedrock/claude/). "The security part is very important, as well as being able to test models quickly," said Focke. "Amazon Bedrock lets us test new models the day they're released. It's become an essential part of our development process." This centralized infrastructure, combined with Amazon Bedrock's broad set of capabilities, allows AppFolio to rapidly test and deploy new AI features while maintaining enterprise-grade security and compliance. enables AppFolio to quickly adopt new Claude models while maintaining strict data protection standards.

## Why AppFolio chose Claude in Amazon Bedrock for intelligent, secure communication

Early in their gen AI journey, AppFolio saw adoption drop off due to slow response times with their initial solution. When testing showed response latency was impacting user engagement, they turned to Claude 3 Haiku. “When Haiku came out, that actually was a big time saving, paired with some changes on our infrastructure, we really made a big revamp in the experience particularly when it comes to latency. We almost tripled our adoption,” said Ho. The team also found Claude 3.5 Sonnet's ability to process nuanced context proved essential for more complex property management needs. “We're seeing a much higher acceptance rate with Sonnet because the model can be more informed and make more intelligent responses.”

This combination of speed, intelligence, and security through Amazon Bedrock's robust infrastructure enables AppFolio to quickly adopt new Claude models while maintaining strict data protection standards.

## How Claude powers intelligent property management

AppFolio's Realm-X Messages platform leverages two Claude models for different communication needs:

- Claude 3 Haiku handles high-volume, rapid-response scenarios where speed is critical for most general inquiries
- Claude 3.5 Sonnet manages complex communications by:
  - Incorporating resident history and current situation
  - Checking for existing maintenance tickets where applicable
  - Incorporating property-specific policies and amenity information

## Transforming property management efficiency and professionalism

The impact on property management teams has been transformative. Beta customers (property managers) report saving about 11 hours per week on communications alone, with the system saving an average of 26 seconds per message while ensuring appropriate tone and context.

Beyond time savings, Claude helps property managers handle complex resident interactions with confidence. Ho said, "Not everyone's a great writer. Users say this actually helps them navigate challenging situations, especially when answering the same question for the twentieth time in a day and need to maintain composure."

Property managers are using their reclaimed time to focus on higher-value activities. Ho said, "We've seen the full range of benefits. From teams getting more important tasks done to employees having better work-life balance."

## Building the future of AI-enhanced property management

AI's impact on property management is transformative, but AppFolio sees this as just the beginning. Through their partnership with Anthropic and Amazon Web Services, they're pushing beyond simple automation to fundamentally reimagine how property managers work. Their vision is a future where AI partnerships enable every property manager to focus on what matters most—building stronger communities while delivering exceptional service at scale.


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[Homepage](https://claude.com)

Homepage


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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Brainstorm creative ideas


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  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

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- Explain a complex topic simply


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- Help me make sense of these ideas


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- Prepare for an exam or interview


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Code

- Explain a programming concept


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  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


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- Vibe code with me


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More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## armanino-claude-platform-api-case-study-claude-by-anthropic-f9e7c01a81.md

# Armanino builds AI-powered accounting tools with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Professional services

Company size:

Small

Product:

Claude Platform

Location:

North America

65% reduction

in time spent on manual writing tasks

2 weeks

from idea to production for new AI-powered tools

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Armanino, one of the largest accounting firms in the United States, uses Claude on Amazon Bedrock to transform its accounting and consulting services with AI. By integrating AI into its workflows, Armanino is significantly reducing manual tasks, improving client communication, and accelerating innovation across its audit, tax, and consulting practices. These improvements have allowed Armanino to deliver faster and spend more time on high valued items that benefit their clients. Some of these benefits include estimated time savings in audits such as:

- 65% reduction in time spent on manual writing tasks
- 60% decrease in follow-up clarifications needed
- 2 weeks from idea to production for new AI-powered tools

## Revolutionizing accounting with AI

Armanino helps organizations solve their most complex audit, tax, and consulting challenges. Traditionally in the industry, these services have been highly manual, often leaving clients with limited visibility into the process. AJ Yawn, Partner in Charge for Product and Innovation at Armanino, is spearheading an initiative to change this paradigm.

"We want to lead the industry on adopting AI for critical accounting workflows," shares AJ. His team of software engineers is building a platform that will put AI capabilities at the fingertips of everyone at the firm, from auditors to consultants.

## Rapid innovation with Claude and Amazon Bedrock

To support its ambitious AI goals, Armanino chose Claude on Amazon Bedrock. The firm had already built its modern server-less architecture on AWS, making Bedrock a natural fit for deploying AI applications.

"Claude immediately stood out when we were looking at all of the models available on Bedrock," AJ explains. "The models in the Claude 3 model family felt like the first AI models that allow you to communicate like a human."

Maliq Lawrence, Product Manager at Armanino, led a formal evaluation of the models available on Bedrock. "Many of the other LLMs we’ve evaluated produce responses that are too robotic for our use cases—and would not meet our expectations for using in customer-facing workflows," Maliq notes. "Claude is different, it provides a really personalized feel."

The product and engineering team found Claude easy to use, allowing them to quickly build, test, and deploy new capabilities. Their first AI-powered product, a tool for auditors to request documents from clients, took just two weeks to go from idea to live production.

"It's insane how easy it is to power very complex use cases with Claude," AJ adds.

## Streamlining audits and improving client communication

Armanino's new AI-powered request tool streamlines a process that historically consumed significant time and caused stress for both auditors and clients.

Previously, when clients sent incorrect documents, auditors had to manually write rejection emails, often requiring senior auditor review. This process took 10-15 minutes per rejected item, with 50-75 items typically rejected per audit. Multiplied across thousands of audits each year, this represented a substantial time sink and source of frustration.

The new tool leverages Claude to automatically generate formal notes explaining why a document is incorrect and providing detailed guidance for clients. "We needed this Claude-powered experience to act like a seasoned auditor," AJ explains.

"We're able to provide Claude a small prompt and it gives us a really nice personalized text, about three to four sentences, that delivers exactly what we need from the client in order to fulfill this request," Maliq adds.

## Significant time savings and improved confidence

Even with their first Claude-powered use case, the team was able to generate substantial value across the organization, the expected benefits are:

- 65% reduction in time spent writing rejection notes
- 60% decrease in the need for follow-up clarifications
- Thousands of hours saved across the firm annually
- 90% of users report feeling more confident when using the AI-assisted feature

“When we demoed our Claude-powered document request explainer, you could see the users’ eyes immediately light up,” AJ recalls. “We received glowing feedback. We were even told that the feature would change our users’ lives.”

## Looking to the future

Armanino's AI lab is already at work on new features to support testing and documentation workflows. "This is really just the start for us," says AJ.

With its innovative use of Claude and focus on solving real-world problems for both staff and clients, Armanino is well-positioned to lead the accounting industry into the AI-powered future.

> We evaluated every foundation model available on Amazon Bedrock. Claude is the consistent top-performer. It hallucinates a lot less, and the quality of the output is significantly better than any other model we’ve evaluated. It’s simply night and day.

— AJ Yawn, Partner in Charge, Product & Innovation, Armanino LLP


Video caption


[Prev](#)

Prev


## Related stories

[Caylent turns months of migration work into days with Claude Agent SDK](/customers/caylent)

Caylent turns months of migration work into days with Claude Agent SDK

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Customer story

[Customer story](/customers/caylent)

Customer story

[How can a two-person fabrication studio make room for problems it’s never solved before?](/customers/bla-studios)

How can a two-person fabrication studio make room for problems it’s never solved before?

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Customer story

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[LG CNS modernizes 20-year-old enterprise systems with Claude](/customers/lg-cns)

LG CNS modernizes 20-year-old enterprise systems with Claude

LG CNS modernizes 20-year-old enterprise systems with Claude

Customer story

[Customer story](/customers/lg-cns)

Customer story

[How Blank Metal, a lean professional services firm, runs on Claude Cowork](/customers/blank-metal-qa)

How Blank Metal, a lean professional services firm, runs on Claude Cowork

How Blank Metal, a lean professional services firm, runs on Claude Cowork

Customer story

[Customer story](/customers/blank-metal-qa)

Customer story

[Homepage](https://claude.com)

Homepage


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- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## artemis-claude-platform-api-case-study-claude-by-anthropic-abe6a03d48.md

# How Artemis helps security teams cut incident resolution time by 96%


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Cybersecurity

Company size:

Startup

Product:

Claude Platform

Partner:

AWS

Location:

North America

90% increase in detection coverage

with environment-specific detections built and tuned from day one

300+ custom Claude skills powering internal development

creating a flywheel between engineering velocity and product capability

[Artemis](https://artemissecurity.com/) is a cybersecurity startup building an AI-native protection platform that delivers real-time detection and automated response for enterprise security teams. Artemis deeply integrated Claude into its platform, from the core reasoning that powers its security agents to the engineering workflows that build and maintain them.

## With Claude, Artemis delivers:

- 90% increase in detection coverage, with environment-specific detections auto built and tuned from day one
- 96% reduction in mean time to resolution, eliminating multi-hour investigations and producing structured, evidence-cited attack reports and response options in under five minutes
- 300+ custom Claude skills powering Artemis’ internal development, creating a flywheel between engineering velocity and product capability
- Environment-specific intelligence within 24 hours of initial integration, highlighting security posture gaps and cloud spend optimization opportunities
- Detection building and threat hunting in English, no specialized query skills required

## The challenge

How security teams use Claude

Claude helps security teams investigate threats, validate findings, and resolve issues faster.

Read more

[Read more](https://claude.com/solutions/security)

Read more

How security teams use Claude


Claude helps security teams investigate threats, validate findings, and resolve issues faster.


How security teams use Claude

Claude helps security teams investigate threats, validate findings, and resolve issues faster.

## The gap between threats and defenses

AI-powered threats can now run from initial access to data exfiltration with minimal human intervention, outpacing an entire generation of defensive technology. Traditional security stacks, built on static rule sets and manual investigation workflows, weren't built for this. 

The problem runs deep. A skilled detection engineer in any security organization might write a few rules per week, each requiring intimate knowledge of the log source, the attack technique, and careful tuning to minimize false positives. When new SaaS tools get adopted or configurations change, those rules fall behind. And when a detection *does* fire, what follows is hours of manual work: copying IP addresses into threat intelligence tools, pulling cloud logs, cross-referencing across disconnected systems. Most alerts turn out to be benign. 

"You can't bolt intelligence onto a fundamentally static architecture," says Dan Shiebler, co-founder and CTO, at Artemis. "You have to start over, with AI as the reasoning engine, not an add-on."

## The solution

Claude on Amazon Bedrock

Build innovative AI applications with safer systems from Anthropic, supported by secure infrastructure from AWS.

Claude on Amazon Bedrock


Build innovative AI applications with safer systems from Anthropic, supported by secure infrastructure from AWS.


Claude on Amazon Bedrock

Build innovative AI applications with safer systems from Anthropic, supported by secure infrastructure from AWS.

## Why Artemis chose Claude

Artemis evaluated multiple model providers before building its platform on Claude, using Opus 4.7, Sonnet 4.6, and Haiku 4.5 within the platform. Security workflows demand something specific: following complex multi-step instructions with precision, reasoning across large volumes of evidence, and producing structured output where every conclusion cites specific supporting data. 

"The depth of Claude's reasoning capability, combined with Anthropic's commitment to safety and the enterprise trust of Amazon Bedrock, has been a fundamental piece in how we designed Artemis' platform," says Shachar Hirshberg, co-founder and CEO at Artemis. Every customer runs in a SOC2-compliant dedicated single-tenant environment. Customer data is never shared across tenants and is never used to train models. 

"The depth of Claude's reasoning capability, combined with Anthropic's commitment to safety, has been a fundamental piece in how we designed Artemis' platform."

Shachar Hirshberg

Co-founder and CEO, Artemis


## The outcome

## How Artemis uses Claude to protect customers

Rather than applying generic rules, Claude-powered agents build a living model of each customer's environment: every entity, asset, behavioral baseline, and cross-source relationship. That context is what makes detections effective. When a new event arrives, Artemis evaluates it against the full context of the user, system, and organization, not just a static set of rules. Integration takes less than an hour, and customers begin receiving environment-specific intelligence within minutes of connecting their first data source. 

When a detection fires, Claude-powered investigation agents take over: formulating hypotheses, querying across log sources, correlating signals, and producing reports with severity assessments and clear chains of reasoning. Deep domain expertise for each log type (Okta, AWS CloudTrail, Entra ID, Crowdstrike) is encoded into each investigation, regardless of which analyst is on shift. Before Artemis, one enterprise customer's security team averaged two hours per investigation. The same cases now produce structured, evidence-cited reports and response actions in less than five minutes. A global financial services customer went from initial integration to over a hundred environment-specific detections within the first week, covering credential access, lateral movement, and persistence techniques their previous tool missed entirely.

"The investigation backlog for our customers didn't shrink. It disappeared," says Hirshberg. "We help them go from triaging a fraction of alerts, hoping the ones we skipped were benign, to having every single alert investigated with the same analytical rigor. We also use Artemis internally to protect the company."

Analysts can also query their security data in English, asking to see suspicious commercial VPN usage across their organization, then follow up to review a detailed report, maintaining context across the interaction. They can build new detections through conversation and investigate specific alerts without having to know SPL, SQL, KQL, or any other domain specific language.

## Looking to the future

What's less visible but equally important: Artemis uses Claude not just in the product, but to build the product. 100% of the engineers work with Claude Code as a core part of their development workflow. Over 300 custom Claude skills encode the team's operational playbook, from creating new detectors to managing infrastructure and reviewing code. Internal tools become product features. The engineering team ships faster the more it builds.

"We help them go from triaging a fraction of alerts to having every single alert investigated with the same analytical rigor."

Shachar Hirshberg

Co-founder and CEO, Artemis

## Related stories

[Kai delivers preemptive exposure management with Claude ](/customers/kai)

Kai delivers preemptive exposure management with Claude

Kai delivers preemptive exposure management with Claude

Customer story

[Customer story](/customers/kai)

Customer story

[Cogent resolves security threats 97% faster with Claude](/customers/cogent)

Cogent resolves security threats 97% faster with Claude

Cogent resolves security threats 97% faster with Claude

Customer story

[Customer story](/customers/cogent)

Customer story

[How eSentire runs expert-level threat investigations at scale with Claude](/customers/esentire)

How eSentire runs expert-level threat investigations at scale with Claude

How eSentire runs expert-level threat investigations at scale with Claude

Customer story

[Customer story](/customers/esentire)

Customer story

[Vanta streamlines compliance remediation with Claude](/customers/vanta)

Vanta streamlines compliance remediation with Claude

Vanta streamlines compliance remediation with Claude

Customer story

[Customer story](/customers/vanta)

Customer story

[Homepage](https://claude.com)

Homepage


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Write

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Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## asana-claude-managed-agents-case-study-claude-by-anthropic-4884713c96.md

# How Asana built AI Teammates on Claude Opus 4.6


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Case Study: Asana

Read more about how Asana supercharges work management with Claude.

Read more

[Read more](https://claude.com/customers/asana)

Read more

Case Study: Asana


Read more about how Asana supercharges work management with Claude.

Video caption


Case Study: Asana

Read more about how Asana supercharges work management with Claude.

[Prev](#)

Prev


Asana recently launched [Asana AI Teammates](https://asana.com/product/ai/ai-teammates), powered by Claude Opus 4.6 **a**nd [Claude Managed Agents](https://claude.com/blog/claude-managed-agents). We sat down with Arnab Bose, Chief Product Officer at Asana, to discuss his thoughts on collaborative agents and why Asana chose Claude as their model layer.

## How does Asana think about the role of collaboration in AI agents? 

**Bose:** The assumption in the market is that collaboration is a constraint on autonomy. We think that's backwards. We’ve seen autonomous agents struggle with work-related tasks they're given, not because the models aren't smart enough, but because the agents lack the context to execute well.

The industry defaulted to individual-first because it's the easiest problem to solve technically. What breaks at enterprise scale is coordination. AI actually increases the coordination tax. With an AI agent, a marketing manager can draft a brief in five minutes, but they still run into bottlenecks with rounds of reviews and syncing with a launch timeline that multiple teams depend on. When every person has their own AI assistant working independently, you create more fragmentation, not less. Collaboration is what makes real autonomy possible.

## How do AI Teammates actually work within Asana? Walk us through the experience.

**Bose:** It's designed to feel like adding a new team member, but one that's fully onboarded on Day 1. An AI Teammate has its own Asana account, just like any other colleague. You assign it a task, @mention it in a comment, or trigger it through a workflow rule, and it goes to work.

Take our Campaign Brief Writer. A marketer creates a request with the objective and target audience. The AI Teammate picks it up, pulls relevant context and drafts a structured brief the team can review. What used to take days of back-and-forth becomes a fifteen-minute review cycle. The key difference is that AI Teammates don't generate and disappear. They operate within the same project structure, permissions, and workflows your team already uses.

Building a custom AI Teammate doesn't require engineering resources or technical expertise. You describe the role, give it instructions, and point it at the right projects. A compliance team can stand one up to review submissions against regulatory checklists. An HR team can build one to triage employee requests. 

## Why did Asana choose to build AI Teammates on Claude? 

**Bose:** We evaluated available models carefully—AI Teammates uses a multi-agent architecture, and we use different models to accomplish different takes. The most important is the top-level agent responsible for coordinating a Teammate's efforts, and here Claude stood out for the quality of its reasoning, particularly when it comes to understanding nuanced, context-rich work scenarios. Work management isn't just about processing text. It requires interpreting goals, understanding dependencies between tasks, recognizing what's blocking progress, and communicating clearly with the humans in the loop. By using different Claude models in the various subagents, we're able to optimize for speed, reasoning power, or balance between the two—whatever it takes to move work forward.

We've been especially impressed by its ability to handle multi-step workflows, for instance, an AI Teammate that reviews an entire project's task history, identifies patterns in what's falling behind, and drafts a targeted status update with recommended next steps. That level of synthesis and judgment is what sets Claude apart. Claude Managed Agents removed a lot of the undifferentiated heavy lifting for AI Teammates. That let our product team stay focused on the things only we can build—enterprise-grade integration with how teams actually work in Asana.

## Your team has been building on Claude for a while now. Were there capabilities in Claude that changed something you couldn't have built a year ago?

**Bose:** We were early Claude adopters. In our experience, advancements in more recent models show that Claude excels at instruction following, with careful attention to detail that ensures our customer requests are followed to the letter and no further. This means that you can trust your AI Teammates won't surprise you by going beyond what you ask. Claude is also the best trained model at using Agent Skills, and we’ve used Skills to dramatically cut development time for core features like document editing in Microsoft Sharepoint & OneDrive. By combining Claude with the data in Asana Work Graph, AI Teammates are able to go from very basic customer requests to surprisingly complete pieces of work.


## Can you share a specific example of how an AI Teammate fits into a team's regular workflow?

**Bose:** Cross-functional launches are inherently complex. Marketing, product, engineering, and enablement are all working toward the same date. The coordination overhead is massive.

The Launch Planner AI Teammate takes on that coordination layer by living inside the workflow. It monitors progress across workstreams, flags dependencies, reports on status, and proactively surfaces what needs attention. Now the human program manager goes from spending hours stitching together spreadsheets to reviewing a structured summary and making decisions. 

"By using different Claude models, we're able to optimize for speed, reasoning power, or balance between the two—whatever it takes to move work forward."

Arnab Bose

Chief Product Officer, Asana

**Anthropic: CIOs are worried about agent sprawl: too many bots, no visibility, unpredictable costs. How should enterprises be thinking about governance?**

**Bose:** That concern came up in nearly every early enterprise conversation. CIOs told us they had dozens of point-solution bots scattered across departments. There’s no single view of what the AI was doing, and nobody could answer "what happens if something goes wrong?"

Three principles shaped our approach. First, admins control whether users can access AI Teammates, and users control which ones are active, what they access, and what actions they take. Second, every action is recorded in task history, so it's visible and auditable. And finally, customer data is never used to train models, so you don't need new governance policies to use AI Teammates.

**Anthropic: Where should an agent act on its own, and where should it always come back to a human?**

**Bose:** Our principle is that AI Teammates should be autonomous on execution, but humans own the decisions. Drafting a brief, triaging requests, flagging compliance gaps — that's execution work the AI Teammate handles on its own. When there's a judgment call, it surfaces the decision to a human with the context they need. Teams can adjust how much autonomy an AI Teammate has based on the stakes involved.

**Anthropic: What's the vision for where AI Teammates go from here?**

**Bose:** Over time, we see AI Teammates becoming more capable across complex multi-step and multi-app workflows, learning from team patterns, and proactively identifying opportunities to move work forward by integrating with additional applications that Enterprises use. And we’re going to make them even smarter by using Agent Skills to extend and systematize the work that Teammates are able to do. The vision is that people spend their time on the creative, strategic, high-judgment work that drives the business. Not AI that replaces people, but AI that works alongside them as a true teammate.

Introducing Claude Opus 4.6

We’re upgrading our smartest model. The new Claude Opus 4.6 improves on its predecessor’s coding skills. It plans more carefully, sustains agentic tasks for longer, and features a 1M token context window.

Read more

[Read more](#)

Read more

Introducing Claude Opus 4.6


We’re upgrading our smartest model. The new Claude Opus 4.6 improves on its predecessor’s coding skills. It plans more carefully, sustains agentic tasks for longer, and features a 1M token context window.

Video caption


Introducing Claude Opus 4.6

We’re upgrading our smartest model. The new Claude Opus 4.6 improves on its predecessor’s coding skills. It plans more carefully, sustains agentic tasks for longer, and features a 1M token context window.

"The vision is that people spend their time on the creative, strategic, high-judgment work that drives the business. Not AI that replaces people, but AI that works alongside them as a true teammate."

Arnab Bose

Chief Product Officer, Asana


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## asana-claude-platform-api-case-study-claude-by-anthropic-536f6b6746.md

# Asana supercharges work management with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Medium

Product:

Claude Platform

Location:

North America

Years to weeks

engineering development cycles with Claude

10x faster insights

data-driven decision making with Asana AI

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Asana, a leading enterprise work management platform, powers their Asana AI offering with Claude for its 150,000+ global customers. Their innovation continues to prove that AI is no longer just a tool, it’s a teammate that can advise teams on where to focus, action work and workflows, and adapt to how an organization works.

With Asana AI, customers can:

- Get AI-driven insights across teams and tools to focus on the work that matters most
- Automate tasks and orchestrate complex workflows at scale with AI
- Use AI that adjusts to their company’s changing needs and goals

## Improving work management with AI

In a world of disconnected teams and tools, Asana found the biggest challenge for teams was coordination of work, and answering questions like who is doing what by when, and why. With Asana, teams can connect the goals set at the top of their organization, to the strategic portfolios put in place to achieve them, all the way to the cross-functional projects and individual tasks that will support those strategies. This fuels their mission to help humanity thrive by enabling the world’s teams to work together effortlessly.

Building on this foundation, Asana saw an opportunity to further revolutionize work management through generative AI. In choosing an LLM, Asana needed a provider that shared their commitment to ethics, transparency, and trust while delivering cutting-edge technology.

Bringing Asana’s Work Graph and Claude together, Asana found an ideal partner in Anthropic, whose commitment to ethical AI development aligned perfectly with their vision. "Asana and Anthropic have pursued the same goals since the beginning," says Paige Costello, Head of Product for AI at Asana.

Asana integrated Claude into their proprietary Work Graph® data model through collaboration in Anthropic's Early Access Programs. The Asana Work Graph is a unique data model that captures work-related relationships, context, and information across an entire organization. This provides the necessary structure that allows AI to access the context needed to surface reliable, accurate insights.

Eric Pelz, Head of Technology for AI at Asana, emphasizes the importance of integrating AI into existing workflows, saying, "The most effective way to adopt AI across your team is in the context of your existing work and processes. Rather than redefining how you work from first principles, you can build on top of how you already collaborate, utilizing AI to remove bottlenecks, add helpful insights, or even preemptively escalate to get support."

By combining Claude's capabilities with the Work Graph's understanding of organizational relationships and processes, Asana creates an intuitive platform that enhances team collaboration.

## Integrating Claude's capabilities into Asana's core features

Asana AI leverages Claude for several key features, including:

- **Smart workflows built with AI Studio:** Build workflows with AI agents to pass off your team’s busy work
- **Smart goals:** Draft more effective goals and standardize them across your entire organization
- **Smart chat**: Surface insights and recommendations across work and tools to action work faster
- **Smart status:** Automatically draft status updates that identify risks, roadblocks, and open questions across projects, portfolios, and goals
- **Smart summaries:** Keep up with tasks, projects, or portfolios, and gain proactive insights to stay updated on your most important initiatives

AI features are integrated into Asana's interface, making it easy for users to leverage Claude without disrupting their workflows.

## Empowering 150,000+ companies with AI-driven productivity

Asana cultivates customer relationships as strategic partnerships, collaboratively shaping products that not only achieve Asana's objectives but also lay the foundation for mutual long-term success.

This approach extends to their AI implementation, where they're running beta programs to explore custom workflows, proactive insights, and process improvements.

Claude's capabilities within Asana AI keep teams aligned and accountable through smart features like automated status updates, intelligent summaries, and personalized insights. This enables leaders to make data-driven decisions faster and adapt to changing circumstances more effectively.

The impact of these AI innovations is evident across Asana's customer base. Thanks to their rapid pace of innovation, they’ve been able to deliver AI to many of their customers over the past year. One global media and entertainment company turned to Asana to streamline their workflows for roadmapping and planning projects. Thanks to Asana they’ve improved C-Suite escalations, smoothed work handoffs, and automated request routing to the right projects and processes.

Another customer, a leading outdoor advertising company, is exploring AI to transform their creative request process. With Asana AI they are able to triage requests, deliver tailored recommendations on ad designs, and streamline their ad creation process. This means more time for their teams to focus on what matters – being creative.

## How AI impacts Asana’s business

Asana has achieved remarkable results for users by integrating Claude. AI features have increased goal clarity and productivity, and have helped reduce decision-making time for executives.

With Claude handling routine tasks and surfacing critical insights, users can focus on strategic work that drives their organizations forward. Asana is supporting a future of work where teams can maximize their creative and strategic potential by delegating tedious parts of their workflow to AI.

## Future innovation with Anthropic

Asana's partnership with Anthropic has accelerated their AI capabilities. Pelz shares, "What's cool about AI now is doing things we thought would require years of engineering effort, in just a few weeks with a small team; it's catalyzed how fast we can build features to help our customers."

Asana is committed to pushing the boundaries of AI-powered work management. Costello says, "We've always had an ambitious destination, and knew the technology and tools would evolve along the way."

By collaborating with Anthropic and leveraging Claude, Asana aims to redefine productivity and make teamwork effortless in the age of AI.


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


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  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## asapp-claude-platform-api-case-study-claude-by-anthropic-44ec429492.md

# ASAPP brings human-level AI to customer service with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Small

Product:

Claude Platform

Location:

North America

25-40% improvement

in core business metrics vs other AI models

61 languages

supported without additional training

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


ASAPP leverages Claude to power AI-driven customer service solutions—enabling businesses to deliver efficient, personalized help that enhances the customer support experience.

With Claude, ASAPP:

- Saw a 25-40% improvement in core business metrics compared to other AI models
- Eliminated the need for sensitive data redaction pipeline by using Claude in Amazon Bedrock
- Enabled more natural interactions in automated customer service
- Improved customer satisfaction through contextual conversations

## Meeting growing customer service demands securely

ASAPP has worked to transform contact centers using AI for over a decade. ASAPP's journey to Claude followed limitations with their initial foundational AI provider. Using this provider's models required implementing complex processes to identify and remove sensitive information before sending requests over the public internet—then reinserting that information into responses.

"This redaction process introduced errors that impacted the quality of our AI interactions," explained Michael Griffiths, Senior Director, Data Science at ASAPP. "The modified text made it harder for the AI to reason correctly and generate appropriate responses." This challenge was particularly acute in customer service, where accurate handling of personal information is crucial.

## Choosing Claude for security and reliability

The search for a more secure solution led ASAPP to Claude in Amazon Bedrock. Nirmal Mukhi, VP of AI Engineering at ASAPP, said, "A key advantage of accessing Claude in Amazon Bedrock is the enhanced security. Our requests never traverse the public internet and are encrypted end-to-end. We can handle sensitive customer data without compromise, which is essential for our enterprise clients."

Claude's alignment capabilities also emerged as a crucial differentiator. Gabe Maggiotti, Director of Machine Learning Engineering at ASAPP, said, "We have experienced that Anthropic has better alignment." Where other AI models might ignore instructions or make problematic assumptions, Claude adheres to defined parameters.

Alignment matters because ASAPP allows companies to instruct GenerativeAgent on how to help solve customer problems. Claude makes that task easier by obediently following instructions from business users and engaging customers naturally with clarifying questions when GenerativeAgent needs more information.

## Delivering measurable business impact

The switch to Claude in Amazon Bedrock has significantly improved ASAPP's GenerativeAgent. Compared to other AI models, Claude delivers a 25-40% boost in key business outcomes in production, varying by use case.

For businesses using ASAPP's platform, the impact extends beyond metrics. ASAPP can assure their enterprise customers that sensitive information remains protected by leveraging AWS PrivateLink for private API access and benefiting from Amazon Bedrock's no-data-retention policy. "We can pass these guarantees on to our customers, making them more comfortable with us as a provider," said Mukhi.

## Transforming the customer experience

The experience represents a fundamental shift in automated service for end customers. Mukhi noted, "As humans, we're used to speaking with automated systems in certain ways. We expect a very rigid, menu-driven system." However, ASAPP's GenerativeAgent solution, powered by Claude, changes this paradigm entirely.

Customers quickly transition from terse, command-like interactions to full, natural conversations within just a few exchanges. The platform maintains context throughout conversations, meaning customers don't have to repeat information. The interaction quality is so convincing that customers often ask mid-conversation if they're speaking with a real person, and saying "thank you" to GenerativeAgent at the end.

## The future of AI-powered customer service

While technology advances rapidly, ASAPP recognizes that organizational adoption takes time, creating a business process transformation involving millions of people requires careful, thoughtful implementation. "Claude fundamentally changes what's possible in automated customer care," explains Griffiths. "The ability to have nuanced, context-aware conversations through secure enterprise channels opens up entirely new possibilities for how companies and customers interact."

Through their partnership with Anthropic, ASAPP isn't just automating interactions, but entirely reimagining them. Their vision is a future where customer service roles evolve to focus on higher-leverage, uniquely human skills while AI handles routine conversations with unprecedented efficiency and humanity. As each natural, trust-building interaction demonstrates, they're not just transforming technology—they're transforming how millions of people experience customer service.


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## assembled-claude-platform-api-case-study-claude-by-anthropic-f3b33b96e1.md

# Assembled transforms support operations with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Small

Product:

Claude Platform

Location:

North America

20% increase

in customer satisfaction while decreasing support spend

50% reduction

in escalations

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Assembled relies on Claude for Assist, their omnichannel AI agent and copilot. Their holistic support operations platform enables industry leaders like Brooks, Warner Brothers, Robinhood, and Stripe to deliver great support at scale, coordinating humans in partnership with AI agents.

With Claude, Assembled Assist:

- Increased customer satisfaction by 20% while decreasing support spend
- Achieved over 50% reduction in escalations
- Improved cases solved per hour by more than 30%
- Automated over 50% of cases while maintaining 90%+ customer satisfaction
- Switched to Claude in 20 minutes during a critical outage

## Meeting modern support challenges with AI

Modern support teams face a challenge: how to deliver personalized, high-quality service at massive scale. The founders of Assembled encountered this challenge firsthand while building support systems at Stripe. "In the early days of Stripe, Patrick & John \[Collison\] would have people over to their apartment to do support tickets on rotation," said John Wang, co-founder at Assembled. "There's this perception that support is a cost center—yet every great company starts with this type of customer obsession. We've found over the years that it's a uniquely difficult problem to scale great support, as a business succeeds and gets more complex."

Assembled recognized that truly effective support requires thoughtful coordination between AI and human agents, while many competitors focus solely on automation and deflection. Wang notes, "A lot of new players are oversimplifying the support problem. They throw AI agents in the mix and think that will solve everything. We deeply understand the inner workings of customer support. Instead of deflecting low value, low complexity work, we've focused on building systems to better resolve so-called Tier 2+ complexity issues—issues that require analysis, actions, and empathy. Some of these issues can be automated end-to-end, and others involve giving human agents AI superpowers. Whatever it takes to result in a great customer experience.” Assembled’s deep understanding of support operations led them to build a product that goes beyond simple automation. Instead of replacing human agents, Assembled Assist coordinates AI and human efforts to deliver better customer experiences while reducing costs and complexity.

## Why Assembled chose Claude

Assembled selected Claude for its superior reasoning, reliability, and natural conversational tone. These qualities were tested during a critical competitor outage, when Assembled needed to quickly switch their platform to maintain service for their enterprise customers. "We moved all LLM workflows over to Claude in real time, which was huge for us because we could ride out a five to six hour outage without disrupting our customers," said Wang. "Claude performed so well that we're reevaluating our entire model infrastructure. The reasoning capabilities are significantly better, and the conversational tone feels much more natural even out of the box."

Assembled discovered Claude's value for internal operations beyond customer support applications. Wang said, "When we were using Claude internally, we used it extensively to help train our sales team on our product. Early on, our sales team was using the Claude Slack bot to answer product questions during sales calls. This was so effective that we now offer all employees a monthly LLM budget—they can choose any AI model, but many prefer Claude for its natural, empathetic interactions."

The team leveraged a sophisticated evaluation system to measure AI model performance. Every support agent response goes through the evaluation system, creating a golden dataset for comparison. When agents modify AI-generated responses, the system analyzes these changes to continuously improve accuracy. This approach helped achieve dramatic improvements—for one major customer, accuracy jumped from 62% to 90% across hundreds of categories.

## How Claude powers intelligent support operations

Assembled Assist uses Claude to enhance support through:

- Dynamic ticket categorization using meta-prompting that adapts to each customer's unique taxonomy
- Intelligent routing between AI and human agents based on case complexity and customer sentiment
- Multi-model architecture enabling seamless failover during outages
- Real-time response generation and enhancement
- Secure failover architecture for enterprise reliability

## Transforming support for leading brands

Assembled's impact goes beyond automation metrics—they're fundamentally changing how support teams operate. Wang said, "Even the leading AI companies still use human agents for their own support. The key insight isn't replacing humans, but transforming how they work. We're focused on identifying which tasks AI should handle, how to escalate effectively, and where human expertise adds the most value."

Their approach has gained traction with industry leaders. For these companies, maintaining high-quality support while scaling globally isn't just about efficiency—it's crucial for brand reputation and customer loyalty.

- **A leading consumer software company**: In just the first two weeks of using Assembled Assist, they saw material improvement in both average handle time per case and CSAT. They plan on automating at least 25% of all support tickets as part of a company-wide growth push.
- **Thrasio**: Automates over 50% of support tickets with Assembled Assist, which led to nearly \$2m in cost savings and a 50% decrease in full resolution time.
- **Honeylove**: Saw massive productivity and efficiency benefits after just 5 months using Assembled Assist – solves per hour increased by 54%, escalations decreased by 20%, and CSAT for AI-powered responses increased by 18%.

## Building the future of AI-enhanced support

Assembled is developing features to help companies deploy the right resource at the right time, using Claude 3.5 Sonnet for complex reasoning tasks and Claude 3 Haiku for high-speed operations. Their platform analyzes the skills required for different types of issues and automatically routes cases to the optimal handler—whether that's an AI agent or a human with specific expertise.

Wang concludes, "We're not just playing a deflection game, because support is more complicated than that. It’s also time-consuming and expensive work, especially at a global scale. We're building something that actually powers better, faster work for support teams and their customers; for example, we’re working on leveraging LLMs to take language barriers out of the global support delivery. Through their work with Anthropic, Assembled aims to make this vision a reality—transforming customer support from a cost center into a strategic advantage that builds stronger relationships between companies and their customers.


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

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[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

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[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

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[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

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[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## athena-claude-platform-api-case-study-claude-by-anthropic-4bb6611bbc.md

# Athena Intelligence compresses weeks of enterprise knowledge work into hours with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Small

Product:

Claude Platform

Location:

North America

4–8 weeks to production

vs. 6–12 month industry standard

Compresses multi-step analyst workflows

from days to hours

How enterprises are building AI agents in 2026

New research from 500+ technical leaders reveals how enterprises are deploying AI agents—and why 80% already report measurable ROI.

Read more

[Read more](https://claude.com/blog/how-enterprises-are-building-ai-agents-in-2026)

Read more

How enterprises are building AI agents in 2026


New research from 500+ technical leaders reveals how enterprises are deploying AI agents—and why 80% already report measurable ROI.

Video caption


How enterprises are building AI agents in 2026

New research from 500+ technical leaders reveals how enterprises are deploying AI agents—and why 80% already report measurable ROI.

Introducing Claude Opus 4.6

We’re upgrading our smartest model. The new Claude Opus 4.6 improves on its predecessor’s coding skills. It plans more carefully, sustains agentic tasks for longer, and features a 1M token context window.

Read more

[Read more](#)

Read more

Introducing Claude Opus 4.6


We’re upgrading our smartest model. The new Claude Opus 4.6 improves on its predecessor’s coding skills. It plans more carefully, sustains agentic tasks for longer, and features a 1M token context window.

Video caption


Introducing Claude Opus 4.6

We’re upgrading our smartest model. The new Claude Opus 4.6 improves on its predecessor’s coding skills. It plans more carefully, sustains agentic tasks for longer, and features a 1M token context window.

[Prev](#)

Prev


[Athena Intelligence](https://www.athenaintel.com/) is a startup that pairs an AI-native workspace with an autonomous agent to handle the repetitive, time-intensive parts of knowledge work. The company serves Fortune 500 enterprises, law firms, financial services organizations, healthcare systems, and government agencies. Claude powers the vast majority of autonomous work on the platform.

## With Claude, Athena Intelligence:

- Deploys production enterprise workflows in 4–8 weeks, compared to the 6–12 month industry standard
- Runs 10,000+ autonomous workflows weekly across its customer base
- Over 100k assets (email, pptx, xlsx, docx, etc.) created or edited every month across customers 
- Compresses multi-step analyst workflows from days to hours
- Fully automated 400 monthly legal memos at a top-tier law firm, reducing 2–3 days of manual work to an overnight process
- Onboards new departments in hours after initial deployment, using natural language configuration instead of custom model training

## The challenge: Knowledge worker overload meets messy enterprise data

Athena's customers across regulated industries share a common set of problems. Analysts spend the bulk of their time on repetitive, low-value tasks rather than strategic analysis. Enterprise data lives across dozens of systems, and synthesizing it requires enormous manual effort. That data is also rarely clean. Poorly documented systems, legacy formats, and conflicting sources are the norm.

Traditional enterprise AI deployments take 6–12 months to go live, and regulated industries demand accuracy, transparency, and auditability at every step. "We needed a model that could reason through ambiguity, follow complex instructions, maintain quality across long workflows, and explain its reasoning within strict compliance frameworks," said Brendon Geils, Founder and CEO of Athena Intelligence. "Claude was the best fit."

## Selecting Claude for reasoning and safety

Athena selected Claude for its core intelligence layer based on capabilities that proved decisive in production.

"Claude reliably executes complex, detailed, multi-page instructions where other models drift or generate false information," said Geils. "This is the difference between an AI that demos well and one that operates in production." The Athena team said Claude also maintained consistent quality across workflows with dozens of decision points and hundreds of pages of context, while competitors degraded as complexity increased.

For enterprise environments where data is never perfect, Claude's judgment proved equally important. Geils noted that Claude makes professional-grade decisions about conflicting data sources, incomplete information, and when to ask for clarification, and that it explains its reasoning at every step, which is critical for audit, compliance, and legal work. "Anthropic's commitment to responsible AI aligns with our regulated customers' requirements and builds confidence among compliance teams," Geils said. 

## The solution: From copilot to autonomous agent

Claude powers the core intelligence layer across every major Athena workflow, and the platform's evolution maps directly to Claude's generational improvements. During the Claude 3 era, Athena functioned primarily as a copilot, useful for individual tasks like querying data and drafting summaries, but multi-step workflows still broke down. With Claude Sonnet 3.5, instruction-following improved enough that Athena could reliably execute multi-step workflows described in plain English, eliminating the need for custom model training. With Sonnet 4.5 and Opus 4.5, the platform began planning, executing, adapting, and delivering end-to-end professional workflows. Sonnet 4.5 handles the bulk of autonomous workflows, while Opus 4.6 takes on harder problems like multi-entity financial modeling, deep legal research across large document sets, and compliance workflows that require high precision.

Athena built on Claude's API without any model-specific integration code. A new model version is a config update: validate against the test suite, update the model pointer, deploy. When Sonnet 4.6 launched, it was live on Athena within 30 minutes with no retraining, re-prompting, or downtime. "That's only possible because Claude's out-of-the-box instruction-following is strong enough that we've never needed brittle fine-tuned layers on top of it," said Geils.

## The results: Agentic workflows at scale

For Athena's customers, work that previously took days now takes hours. Workflows are configured using natural language system prompts, so business users can set up and adjust them without developers. At a Fortune 500 company, legal, HR, and finance teams had invested millions in competing platforms that couldn't deliver insights from fragmented legacy systems. Athena deployed a custom workflow solution, multi-department KPI dashboards, and a CEO productivity agent in four weeks, replacing a competing platform that had required 12+ months of implementation. The agent pulls from email, calendar, CRM, and financial reporting systems simultaneously to produce a daily executive briefing, all configured through natural language prompts rather than custom code.

At an AmLaw 100 law firm, Claude now generates and distributes all 400 monthly compensation memos end-to-end. The previous process, which involved Excel macros, individual PDFs, and manual drops into secure SharePoint folders with a two-person verification check, took 2–3 days every month. It now runs overnight with zero manual intervention. 

A global food and beverage company came to Athena, with business units being renamed, databases being merged, and legacy systems full of conflicting records. A prior AI platform had failed on the same environment because it needed clean, consistent data to function. "Last year, we would say 'you need to clean your data first,'" said Geils. "Now, the agents are better than humans at handling messy data."

A leading global professional services firm went to production across multiple practice areas in eight weeks. "Athena's not a tool anymore,” said a technology lead at the firm. Across the platform, Athena's customers are now collectively running over 10,000 autonomous workflows every week.

Athena’s goal is proving AI can be “powerful, trustworthy, and genuinely useful at the world's most complex organizations,” Geils said. “Every improvement in Claude directly accelerates our product roadmap and improves customer outcomes.” 


"We needed a model that could reason through ambiguity, follow complex instructions, and explain its reasoning within strict compliance frameworks. Claude was the best fit."

Brendon Geils

Founder and CEO, Athena Intelligence


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


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  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## attention-claude-platform-api-case-study-claude-by-anthropic-84121a3c27.md

# Attention automates sales operations and accelerates revenue with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Small

Product:

Claude Platform

Location:

North America

1.6 million hours of admin work automated

freeing sales reps to focus on closing deals

Up to 40% improvement in win rates

reported by Attention customers whose sales teams trust Claude-generated outputs for coaching scores, CRM data, and follow-up emails

Introducing Claude Opus 4.6

We’re upgrading our smartest model. The new Claude Opus 4.6 improves on its predecessor’s coding skills. It plans more carefully, sustains agentic tasks for longer, and features a 1M token context window.

Read more

[Read more](#)

Read more

Introducing Claude Opus 4.6


We’re upgrading our smartest model. The new Claude Opus 4.6 improves on its predecessor’s coding skills. It plans more carefully, sustains agentic tasks for longer, and features a 1M token context window.

Video caption


Introducing Claude Opus 4.6

We’re upgrading our smartest model. The new Claude Opus 4.6 improves on its predecessor’s coding skills. It plans more carefully, sustains agentic tasks for longer, and features a 1M token context window.

Cowork

Give Claude access to your local files and let it complete tasks autonomously. Agentic capabilities for non-technical knowledge work.

Read more

[Read more](/product/cowork)

Read more

Cowork


Give Claude access to your local files and let it complete tasks autonomously. Agentic capabilities for non-technical knowledge work.

Video caption


Cowork

Give Claude access to your local files and let it complete tasks autonomously. Agentic capabilities for non-technical knowledge work.

[Prev](#)

Prev


Sales reps spend a surprising portion of their day not selling. After every call, there are CRM fields to update, follow-up emails to write, notes to log. For organizations running thousands of calls, that accumulated burden becomes a serious drag on revenue. [Attention](https://www.attention.com/) set out to change that by building a platform of AI agents that automates the full administrative layer of sales. Not just transcription, but action.

## With Claude, Attention achieved:

- 10+ hours per week saved per rep on manual tasks
- 90% of post-call administrative work automated with near-human accuracy
- Up to 40% improvement in win rates, driven by AI outputs teams trust enough to act on in live deals
- 5x coaching efficiency improvement at AI healthcare leader Abridge
- Core scoring pipeline integration in under two weeks
- Engineering time shifting from output cleanup to new feature development

## The challenge: Moving beyond transcription for sales calls

The technical bar for an AI-powered sales platform is higher than it first appears. Transcription is easy. Reliable, nuanced sales intelligence is not.

Attention's platform evaluates calls against strict qualification frameworks like MEDDIC (Metrics, Economic Buyer, Decision Criteria, Decision Process, Identify Pain, Champion) without hallucinating details or producing advice too generic to act on. It analyzes patterns across thousands of conversations to surface why deals were lost to a specific competitor last quarter.  "We realized early on that just transcription was not enough," said Stewart White, VP of Growth at Attention. "Sales teams did not need more text; they needed action.”

And because Attention automates customer-facing communications like follow-up emails, every output has to match the quality and tone of a skilled sales rep. If it doesn't, reps won't use it, and none of the downstream revenue gains materialize.

The model also had to handle scale: “We needed a model with a massive context window that didn’t degrade in performance as data volume increased,” said White. “We wanted to build a system that could not only hear a conversation but understand the nuance of sales methodologies, identify churn risks before they happened, and autonomously update a CRM like a top-tier sales rep would."

## Why Attention selected Claude

Attention tested several leading models before choosing Claude as the reasoning engine of the product. The deciding factor was tone. Sales communication lives or dies on trust, and AI-generated outputs that sound robotic simply don’t get used. “In sales, tone is everything,” said White. “Claude was the only model that consistently produced warm, empathetic, and human-sounding outputs right out of the box. Whether it is drafting an email or giving feedback to a rep, Claude avoids the robotic syntax that plagues other LLMs. This human quality was non-negotiable for winning the trust of our users.”

Sales interactions are full of subtext: a prospect who says “we’re evaluating options” means something different than one who says “we’re not in a position to move forward this quarter.” Claude consistently outperformed alternatives in understanding intent, evaluating calls with the sophistication of a seasoned manager rather than a pattern-matching algorithm. And because Claude follows complex system prompts precisely, Attention’s engineering team could support a wide variety of sales tasks without building separate pipelines for each one. 

Implementation confirmed the fit. The team integrated all three Claude models (Haiku, Sonnet, and Opus), selecting the right one for each task based on complexity and latency requirements. Attention integrated Claude into their core scoring pipeline in under two weeks, and the model’s steerability meant engineers spent less time cleaning up outputs and more time shipping features.

## How Attention's platform uses Claude as its reasoning engine

Attention built the agent architecture, orchestration logic, CRM integrations, and the routing system that connects across 200+ integrations. Claude serves as the reasoning engine within that architecture. "Attention built a powerful AI sales platform," said White, "and Claude's reasoning capabilities are what make the intelligence layer exceptional."

The platform's AI agents can handle virtually any request a sales team might have. Sales leaders use Attention to ask complex questions like "Generate a report on why we lost deals to Competitor X last quarter" or configure automated triggers that surface churn risk before it becomes a lost customer. Individual contributors use it to remove the repetitive work from their day: Claude analyzes call transcripts to fill CRM fields in Salesforce or HubSpot, then drafts follow-up emails that reference specific pain points from the conversation.

The platform also routes intelligence across teams based on what Claude finds in conversations. When Claude detects a sentiment or keyword that signals churn risk, it triggers an alert to the Customer Success team. When a customer mentions a feature gap, the system extracts that snippet and routes it to the product team's tracking system. Rather than relying on fixed keyword rules, Claude interprets the conversation and Attention's platform routes the result.

"Attention isn't just a tool; it's a fundamental operating layer," one VP of Sales told the team. "The intelligence generated is so good I don't even have to listen to the calls to precisely understand the state of our pipeline."

## From time saved to deals closed

Attention estimates that it’s now automated more than 1.6 million hours of admin work, or about 20 minutes of admin for each client interaction. Ninety percent of post-call administrative work is now handled automatically, with accuracy customers describe as near-human.

The more meaningful measure is what that accuracy enables downstream. When a coaching score is reliable, managers use it, reps improve, and win rates go up. When a follow-up email is well-calibrated, reps send it, and deals progress. Attention customers report up to 40% improvements in win rates—outcomes that run directly through the quality of Claude's outputs. AI Healthcare leader Abridge saw 5x improvements in their coaching efficiency. Engine’s go-to-market team is collectively saving over 250 hours per week. These results depend on the reasoning layer being good enough that sales teams trust it in live deals.

Claude's steerability also had a direct impact on Attention's own development velocity. Because the model handles complex instructions well, engineers say they spend significantly less time writing code to clean up AI outputs and more time building new capabilities.

## Building autonomous sales ops workflows

Attention is expanding into a new generation of autonomous agents, ones that go beyond analysis to actively participate in workflows. That means proactively scheduling meetings, researching prospects before calls, and helping reps practice objection handling through AI-powered role-play.

"As Anthropic makes advancements in inference speed and context window size, Attention will be there to translate those technical gains into wins for our customers," said White. "We view Anthropic as a core infrastructure partner in our mission to automate the sales stack."


"Claude's reasoning capabilities are what make the intelligence layer exceptional."

Stewart White

VP of Growth, Attention


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## audience-strategies-claude-enterprise-case-study-claude-by-anthropic-06792613e2.md

# Audience Strategies expands the electronic music industry's policy influence with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Entertainment

Company size:

Small

Product:

Claude Enterprise

Location:

Europe

3 months to 4 weeks

report creation timeline compression

30% more topics

covered vs previous reports

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Audience Strategies partners with the Night Time Industries Association (NTIA) to produce the annual "State of Electronic Music" report, which documents the cultural and economic impact of the UK's £2.4 billion electronic music sector.

**With Claude, Audience Strategies:**

- Compressed their report creation timeline from 3 months to 4 weeks
- Reduced interview preparation and analysis from 2 hours to 25 minutes per interview
- Covered 30% more topics compared to previous reports
- Shortened their writing phase from 4 weeks to just a few days

## Breaking through the barriers of manual research

Creating the annual "State of Electronic Music" report—which documents the UK's £2.4 billion electronic music sector for policymakers—required Audience Strategies to process dozens of interviews and hundreds of thousands of words manually. This exhausting approach left the research team too drained to advocate for their findings effectively.

"Our past approach required hundreds of hours of work, making it hard to justify commercially despite the report's importance," said David Boyle, founder of Audience Strategies. "By the end of the report creation process, we lacked the energy for the crucial advocacy phase after publication, limiting its impact."

## Selecting Claude for research excellence

After evaluating multiple AI models, Audience Strategies chose Claude for its superior ability to handle complex research tasks. Boyle said, "Claude feels smarter in ways that matter to our work—researching, thinking, making decisions, and understanding the world. "With Claude, I rarely need to explain anything. It just works.”

The decision came down to three factors:

- **Extensive context window**: Claude allowed the team to process entire interview transcripts without artificial constraints. "We can input vastly more information—more interview transcripts, strategy documents, and research pieces," Boyle noted.
- **Claude Projects**: Shareable projects with live-linked knowledge files to the latest version of Google Docs enabled seamless collaboration across their distributed team.
- **Natural writing style**: The output quality felt genuinely human rather than artificially structured.

## How Claude powers comprehensive industry analysis

Audience Strategies integrated Claude into their research and writing workflow, transforming how they create the annual electronic music report.

For interview processing, the team uploads transcripts from otter.ai to dedicated Claude projects, then through a series of prompts Claude:

- Generates high-level summaries of key takeaways
- Categorizes insights according to report sections (economic impact, cultural significance, policy challenges)
- Extracts powerful quotes that capture unique perspectives
- Identifies emergent themes across multiple interviews

"Claude helped us uncover a previously unexplored therapeutic dimension of electronic music," Boyle shared. By connecting comments about neurodiverse communities gravitating toward electronic music with discussions about sound system experiences, Claude uncovered insights that led to new research initiatives exploring how specific BPM ranges may create uniquely supportive environments for neurodiverse individuals.

The team maintains their "CEO method"—Check, Edit, and Own every piece of AI-generated content. Boyle emphasized, "We stand by everything in the report. If there's a mistake, that's on us, not on AI."

For collaboration, Claude Projects improved how the five-person team works across the UK and Australia. Claude allows team members to access shared knowledge bases, with all source materials live-linked from Google Docs. This eliminates version control issues and ensures everyone works from the same dataset.

## Amplifying impact across the electronic music ecosystem

The Claude-enhanced report has achieved unprecedented policy influence. The current edition has been directly cited in three local authority nightlife strategy documents and referenced in parliamentary discussions on cultural spaces—a level of governmental engagement the team had never seen before.

This impact stems from the report's expanded scope and diversity. "We interviewed about 25 people, and extracting the right insights from all those transcripts simply wasn't possible without Claude," explained Rufy Ghazi, Music Research Lead at Audience Strategies and a DJ with a decade of industry experience. Claude's ability to process and synthesize hundreds of thousands of words enabled the team to include more diverse voices than ever, particularly from underrepresented communities and emerging scenes.

Michael Kill, CEO of the NTIA, notes that this broader representation gives the report additional credibility with policymakers. "The report now truly represents the full spectrum of the electronic music ecosystem," he said, making it a more powerful tool for advocacy.

Beyond creating a better report, Claude has transformed the team's capacity for sustained impact. "The 2025 project wouldn't have been completed without Claude, given our late start and compressed timeline," Boyle confirmed. But more importantly, the team now finishes with energy to spare. "We're now much more effective advocates for the report and its findings," Boyle explained. "We have the capacity to engage with policymakers, speak at industry events, and work directly with stakeholders to implement recommendations."

## Building the future of cultural documentation

Audience Strategies envisions a future where AI democratizes high-quality research and storytelling across underrepresented sectors and communities. Boyle explained, "Industries and communities that historically lacked resources for professional research can now tell their stories with unprecedented depth and authority."

As Claude's capabilities evolve, the team anticipates even more sophisticated applications. They look forward to incorporating historical material from previous report editions for longitudinal analysis of how the industry evolves over time. They also expect Claude to help identify gaps in their research proactively, suggesting missing perspectives based on its understanding of the electronic music ecosystem.

"This approach represents the future of industry research and cultural documentation—not replacing human expertise but amplifying it to create more inclusive, insightful, and impactful storytelling," Boyle concluded. For the UK electronic music industry—and countless other cultural sectors waiting to tell their stories—this AI-enhanced approach to research and documentation offers a powerful new voice in shaping public understanding and policy.


Video caption


[Prev](#)

Prev


## Related stories

[StubHub transforms live event ticketing with Claude](/customers/stubhub)

StubHub transforms live event ticketing with Claude

StubHub transforms live event ticketing with Claude

Customer story

[Customer story](/customers/stubhub)

Customer story

[Orange localizes manga at an unprecedented scale with Claude](/customers/orange)

Orange localizes manga at an unprecedented scale with Claude

Orange localizes manga at an unprecedented scale with Claude

Customer story

[Customer story](/customers/orange)

Customer story

[WRTN pioneers AI entertainment and storytelling across Asia with Claude](/customers/wrtn)

WRTN pioneers AI entertainment and storytelling across Asia with Claude

WRTN pioneers AI entertainment and storytelling across Asia with Claude

Customer story

[Customer story](/customers/wrtn)

Customer story

[Lex streamlines the writing process with Claude](/customers/lex)

Lex streamlines the writing process with Claude

Lex streamlines the writing process with Claude

Customer story

[Customer story](/customers/lex)

Customer story

[Homepage](https://claude.com)

Homepage


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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## augment-code-claude-platform-api-case-study-claude-by-anthropic-f12638197c.md

# Augment unlocks complex codebases with Claude on Google Cloud


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Small

Product:

Claude Platform

Partner:

Google

Location:

North America

4-8 months to 2 weeks

project timeline acceleration

Weeks to 1-2 days

developer onboarding acceleration

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Augment Code uses Claude on Google Cloud to transform how developers understand and work with sophisticated codebases. It gives enterprises an AI expert that understands their software systems and helps teams navigate code confidently.

With Claude on Google Cloud, Augment has:

- Reduced project timelines from 4-8 months to 2 weeks for one enterprise customer
- Accelerated developer onboarding from weeks to 1-2 days
- Processed millions of lines of code across hundreds of customer codebases
- Implemented secure protocols with SOC 2 Level 2 certification

## Bringing expert-level AI to complex software

Augment builds AI-powered software development tools that help teams work with enterprise systems like networking platforms, databases, and storage infrastructure. Current AI coding tools have limitations that might explain their modest adoption among expert developers. Augment takes a different approach. "Building an AI that's a novice with your software isn't valuable," said Scott Dietzen, co-founder at Augment. "We wanted to create an AI that becomes an expert in your codebase."

## Breaking down barriers to understanding complex software

Enterprise software teams must navigate codebases with millions of interdependent lines of code, where every change can have far-reaching impacts. Igor Ostrovsky, CTO and co-founder at Augment, said, "You can't write a line of code without understanding that context. We built an AI system that combines large language models with deep knowledge of an organization's code, enabling developers to write, document, debug, and maintain software more efficiently."

## Why Augment chose Claude on Google Cloud

After testing multiple AI models, Augment selected Claude on Google Cloud for three main reasons:

Augment found Claude's code understanding capabilities particularly valuable. Dietzen said, "Sonnet has abilities beyond other code models." "We switched our production site to Claude in a weekend based on the quality." The team regularly tests available models using contractors who work on real-world code tasks, with Claude consistently performing well.

Another important factor was security. Augment implemented a system requiring users to verify access before viewing any codebase. Combined with SOC 2 Level 2 certification and Google Cloud's infrastructure, this helps Augment protect customer data. "Everything stays inside Google Cloud," explained Guy Gur-Ari, Chief Scientist at Augment. "This makes our security story very clean and simple to explain to users."

Infrastructure reliability also influenced their decision. Ostrovsky said, "Google's core cloud services are stable—no networking or DNS issues. With Google Cloud, we can adapt quickly to changes." Their implementation uses several Google Cloud services for model experimentation.

## How Claude transforms software development

Augment combines Claude with five to six other AI models to enhance development through:

- Contextual Code Understanding: Developers can chat with their codebase to quickly comprehend new areas
- Impact Analysis: The system evaluates potential changes across the entire codebase, identifying risks and dependencies
- Intelligent Code Reuse: Instead of generating new code, the system suggests existing libraries
- Documentation Generation: AI assistance for creating and maintaining technical documentation
- Change Propagation: When developers modify code, the system identifies all related areas needing updates, from databases to APIs and documentation

## Delivering measurable impact

Claude on Google Cloud has significantly improved development team workflows at Augment. Gur-Ari shares, "Tasks that would take weeks for a developer to learn can now be completed in a day or two." This efficiency is demonstrated by real results—one enterprise customer finished a project in two weeks that their CTO had initially estimated would take 4-8 months.

The technology is also valuable during critical incidents. Dietzen explained, "During a 2:00 AM outage, you can ask our chat about the issue and immediately get oriented toward the solution. You can trust the answer because the AI understands how all the components interconnect."

## Building the future of AI-augmented development

Augment envisions a future where AI transforms software development by elevating—not replacing—human developers. Dietzen said, "Our vision from the outset was to augment, not replace human software engineers. Humans have a deep understanding of how software should evolve to meet business needs. We want to accelerate development by removing the technical barriers that slow teams down."

Augment is a leader for this transformation in software development through their partnership with Anthropic and Google Cloud. "We're pushing the state of the art on AI capabilities," said Ostrovsky. "We're building agents that can accomplish larger tasks independently while gaining deeper understanding of organizational knowledge and data." By making their platform available to all developers while maintaining enterprise-grade security, Augment aims to give every software team the power to work at the speed and scale previously possible only at the world's largest tech companies.


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## aura-claude-platform-api-case-study-claude-by-anthropic-4b59c18c5c.md

# Aura Intelligence enhances decision intelligence with Claude in Amazon Bedrock


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Small

Product:

Claude Platform

Partner:

AWS

Location:

North America

94% accuracy

in overall classification tasks

2-3 months to 30 min

title classification time reduction

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Aura Intelligence is an AI-driven platform for Organizational Decision Intelligence (ODI). Aura uses Claude in Amazon Bedrock to transform billions of workforce data points into a trusted foundation for smarter decision-making for management consulting, private equity firms, and hedge funds delivering precise insights for critical business decisions.

With Claude in Amazon Bedrock, Aura:

- Achieved 94% overall classification accuracy, with 100% accuracy in tech, finance, and medical sectors
- Reduced title classification time from 2-3 months to a 30-minute automated process
- Lowered unclassified data rates to under 8% across industries
- Processes and analyzes over 200 million titles and industry pairings across multiple languages

## Meeting the workforce analytics challenge

Aura Intelligence helps analyze insights on hiring trends, skills evolution, workforce dynamics, and competitor benchmarks. Their initial system struggled with a fundamental challenge: making sense of job titles and roles across different industries and languages. Without AI capabilities, they relied on basic manual lookups and fuzzy matching to categorize roles. This manual approach couldn't capture crucial industry context. For example, a Vice President at a bank typically holds a mid-level position, while the same title in tech indicates senior leadership. With 200 million titles and industry pairings to analyze, plus data in multiple languages, Aura needed a more sophisticated solution.

## Choosing Claude for superior accuracy and seamless integration

After evaluating multiple AI models, Aura selected Claude in Amazon Bedrock for its superior accuracy and contextual understanding. "We ran four different models across competitors, and with Claude we had close to 94% accuracy," said Setareh Lotfi, technical leader at Aura. As a startup with limited engineering resources, they valued Claude's ability to deliver high performance without extensive fine-tuning. "We don't have as much engineering power these days. Something out of the box that solves the problem and doesn't need too many contexts and fine-tuning—that was the biggest evaluation gap," said Lotfi.

The accuracy was impressive in key industries, with Claude achieving 100% accuracy in tech, finance, and medical sectors. This enabled Aura to lower their unclassified data rates to under 8% across industries, a crucial metric for customers making significant financial decisions based on their insights.

## Maximizing AI capabilities with Amazon Bedrock

The Amazon Bedrock integration provided significant technical advantages through its seamless connection with Aura's existing AWS infrastructure. Lotfi said, "We were already using AWS services, particularly SageMaker for our data science stack. Having Bedrock align with our existing tools reduced development complexity and enabled better collaboration between our data science and engineering teams."

Amazon Bedrock's model customization and prompt management capabilities were essential for their role mapping project. The platform allowed them to fine-tune foundation models on their proprietary datasets without managing additional ML infrastructure. "We do classifications across locations—from different metropolitans to different zip codes. Tying it down to smaller data subsets for user interaction has been crucial," said Lotfi.

The integration also optimized their technical operations through prompt caching and vector search capabilities. With automated scaling and pay-per-use pricing, Aura could efficiently expand their multilingual content classification while maintaining accuracy across languages. Since everything stayed within the AWS infrastructure, they maintained robust security while scaling their AI capabilities.

## How Claude powers intelligent workforce analysis

Aura has transformed their ML pipeline from a traditional structure requiring multiple specialists to an efficient system where a single engineer can manage the entire process. Their solution now handles:

- Title classification across industries with context preservation
- Automated report generation
- Anomaly detection in workforce trends
- Sentiment analysis of company reviews
- Multilingual data processing and translation
- Real-time analysis of hiring and exit patterns

## Transforming decision making with AI-powered insights

Aura’s platform provides tailored solutions for different client needs. Lotfi said, “Private equity funds have a very different use case than a hedge fund. Whether you’re a private equity fund closely monitoring a small set of companies, or a hedge fund looking for macro industry trends, our new Reports feature will keep you updated.” With Aura’s Reports, clients can create a personalized data set and receive it on a personalized schedule, helping clients analyze portfolio companies and industry trends with unprecedented speed and accuracy.

For Aura's engineering team, Claude eliminated the need for Ωfour to five engineering sprints previously required for fine-tuning. The solution has also enabled automated QA processes, with AI-powered pipelines ensuring consistent accuracy at scale. This efficiency allows them to serve more clients while maintaining their lean startup structure.

## Building an AI-powered future for workforce intelligence

Aura aims to revolutionize how organizations access Organizational Decision Intelligence. Lotfi said, "We want to automate these reports and ensure people can access insights as quickly as opening their email, rather than building reports from scratch."

They're already expanding their impact, launching APIs with major high-frequency trading hedge funds and developing new sentiment analysis capabilities. By combining their deep understanding of workforce dynamics with Claude's capabilities in Amazon Bedrock, Aura continues to transform how organizations understand and act on Organizational Decision Intelligence.


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## banner-health-claude-platform-api-case-study-claude-by-anthropic-3cb102a604.md

# Banner Health battles physician burnout with Claude-powered AI platform


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Get started

[Get started](https://claude.com/solutions/healthcare#pricing-section)

Get started

Industry:

Healthcare

Company size:

Large

Product:

Claude Platform

Partner:

AWS

Location:

North America

85% of users

report time savings with improved work accuracy

20% of documentation time

Oncology physicians were spending a fifth of their documentation time between 6 PM and 6 AM—BannerWise with Claude is changing that

Advancing Claude in healthcare and the life sciences

Transform healthcare from insight to action

Read more

[Read more](https://www.anthropic.com/news/healthcare-life-sciences)

Read more

Advancing Claude in healthcare and the life sciences


Transform healthcare from insight to action

Video caption


Advancing Claude in healthcare and the life sciences

Transform healthcare from insight to action

Claude for Healthcare

Claude helps healthcare organizations move faster without sacrificing accuracy, safety, or compliance. Less administrative work, more time with the people you serve.

Read more

[Read more](https://claude.com/healthcare)

Read more

Claude for Healthcare


Claude helps healthcare organizations move faster without sacrificing accuracy, safety, or compliance. Less administrative work, more time with the people you serve.

Video caption


Claude for Healthcare

Claude helps healthcare organizations move faster without sacrificing accuracy, safety, or compliance. Less administrative work, more time with the people you serve.

[Prev](#)

Prev


[Banner Health,](https://www.bannerhealth.com/) one of the largest nonprofit health systems in the United States, operates 33 acute-care hospitals, 400 clinics, and a health plan with 1.2 million members. With more than 55,000 employees, the organization serves more than 3.5 million people across Arizona, California, Colorado, Nebraska, Nevada, and Wyoming.

## With Claude, Banner Health: 

- Built BannerWise, an enterprise AI platform now available to 55,000+ employees
- Transformed oncology chart preparation from an after-hours labor to an efficient in-clinic process
- Achieved 85% of users reporting significant time savings alongside improved accuracy
- Deployed a privacy-preserving AI system within their existing AWS environment in under 30 days
- Created a foundation for reducing provider administrative burden by 50% over four years

## The problem

Like many health systems nationwide, a heavy and growing administrative burden was causing Banner's care providers to burn out. After a full day of patient care, physicians were spending two to three hours more each night on chart preparation and intake processes.

For oncologists, the challenge was particularly acute. Complex referrals required reviewing hundreds of pages of patient notes—lab results, imaging reports, treatment histories, consultation notes—to create a history of present illness. Twenty percent of hematology oncology physician documentation time was occurring between 6 PM and 6 AM.

"Oncology patients can come with a whole trove of medical records," said Dr. Gary Walker, the Chief of the Division of Radiation Oncology at Banner MD Anderson Cancer Center. "On extreme examples, you get a referral from perhaps another clinic where they could have 100, 200, 300 pages of documents that we have to go through."

Against the backdrop of a national provider shortage, Banner set an ambitious goal: by the end of 2029, achieve a 50% reduction of administrative tasks for clinicians while improving patient and provider experience. The challenge was to increase care access and capacity while letting medical professionals focus on caring for patients instead of doing data entry.

## Banner uses Claude for enterprise AI and clinical documentation

The solution was BannerWise—an enterprise AI platform powered by Claude Sonnet 4.5, now available to 55,000+ employees across Banner's hospitals and medical offices in six states. The platform handles everything from communications and content creation to knowledge retrieval and complex document analysis, with users gravitating toward three primary applications: document analysis and summarization (32% of usage), content creation (20%), and development support with code optimization (16%).

For oncology chart preparation specifically, BannerWise helps physicians and medical scribes synthesize patient records into comprehensive documentation. The system reviews incoming medical records—whether PDF documents from referring clinics or notes from within Banner's own system—and creates summaries that capture a patient's oncology journey, treatment history, and current status.

## Building BannerWise for healthcare transformation

Banner's technology teams brought the BannerWise vision to life, going from project approval to a functioning proof of concept in less than 30 days while fully focused on agent safety and reliability.

"We began building BannerWise when hallucinations and incorrect outputs were more common across model providers, and we were drawn to Anthropic's focus on AI safety and Claude's Constitutional AI approach to creating more helpful, harmless, and honest AI systems," said Mike Reagin, Banner's Chief Technology Officer. "We are encouraged by the pace of improvement and quality of output from the Claude family of models."

Integrating Claude into the organization's AWS environment was straightforward. Banner deployed Claude within its own AWS infrastructure to ensure patient data never left its secure environment—a critical requirement for healthcare. They've continued to iterate on BannerWise with monthly releases, adding features like Bedrock Knowledge Bases, document upload capabilities, a prompt library, and a prompt improver, all designed to empower users to apply the tool to new applications in hours rather than weeks.

"Getting Claude activated in our AWS environment was straightforward," Reagin shared. "We've built our stack with Amazon Bedrock, so the Anthropic models are readily accessible. The real magic started as we honed prompt structures optimized for Claude."

The impact on medical scribes has been particularly notable. Where training a new scribe previously required months of physician coaching and on-the-job learning, BannerWise enables scribes with minimal medical background to produce high-quality documentation within days.

"We can literally take a new scribe with very little training, and within a couple days they're producing a product that is better than our previous scribes would produce even after months or years of being a scribe," said Dr. Walker.

Rather than replacing staff, the system functions as what Dr. Walker called a "workforce amplifier." Built-in quality checks catch inconsistencies that humans would likely miss, such as records from a different patient inadvertently included in a file or mismatched dates of birth. In one case, the system flagged a date of birth discrepancy buried in documentation, “something that no human would ever catch,” Dr. Walker said.

"It allows me to focus more on the patient in front of me,” said Dr. Walker. "I can instead shift my focus to making sure I'm communicating well with the patient, and that they understand the treatment plan."

## The outcome

User surveys show  a Net Promoter Score of +64, productivity impact ratings of 8.9 out of 10, and recommendation likelihood scores of 8.7 out of 10. Eighty-five percent of respondents report significant time savings alongside improvements in work accuracy and workflow efficiency. The oncology pilot has processed over 1,400 clinical notes since June 2025.

Banner is now expanding chart preparation capabilities across multiple specialties including neurology, cardiology, and infectious disease, with plans to aggressively expand to all other specialties in the coming years. The team is also developing an automation agent using Anthropic technology to streamline the workflow, which will be critical for broader adoption.

The organization put BannerWise in the hands of every Banner employee by the end of 2025 and is exploring Claude Code to transform software development practices. Future applications will extend across customer experience centers, revenue cycle operations, and supply chain management—demonstrating how a single AI platform can transform every kind of work found across a complex healthcare system.

"It certainly can amplify the ability of the physician, but even more so the medical scribes, MAs, nurses that are doing some of this chart prep," said Dr. Walker. "It allows them to function at a much higher level than they could with their level of training."


"We've built our stack with Amazon Bedrock, so the Anthropic models are readily accessible. The real magic started as we honed prompt structures optimized for Claude."

Mike Reagin

Chief Technology Officer, Banner Health

Livestream

Tune in to watch Anthropic CEO and Co-founder Dario Amodei share his vision for AI in healthcare and life sciences, along with an executive customer panel.

Livestream


Tune in to watch Anthropic CEO and Co-founder Dario Amodei share his vision for AI in healthcare and life sciences, along with an executive customer panel.

Video caption


Livestream

Tune in to watch Anthropic CEO and Co-founder Dario Amodei share his vision for AI in healthcare and life sciences, along with an executive customer panel.

[Prev](#)

Prev


## Related stories

[How can a medical lab keep patients at the center of its work while the caseload keeps growing?](/customers/arkana-labs)

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Customer story

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[Homepage](https://claude.com)

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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


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  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


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  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


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  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

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  Claude partner network

- Community

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  Community

- Connectors

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- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## base44-claude-platform-api-case-study-claude-by-anthropic-0d66d6c453.md

# Base44 uses Claude to transform app creation from weeks to hours for non-technical builders


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Medium

Product:

Claude Platform

Location:

North America

2M+ users

Base44, with Claude as its creative center for planning and UI, grew to 2+ million users globally in under 6 months.

Hours instead of weeks

Time from idea to working app reduced from multi-day development cycles to same-day deployment with Claude's "first draft" capability

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


[Base44](https://base44.com) makes app creation accessible to people who don't write code. The platform transforms natural language descriptions into fully functional applications with backend, database, user logins, and analytics. Now part of Wix, Base44 has grown to more than 10% of the AI-powered app builder market within months. 

## With Claude, Base44 reached: 

- **2M+ users in months:** Base44, with Claude as its creative center for planning and UI, grew to 2+ million users globally in under 6 months.**‍**
- **7x growth in one quarter**: User base expanded sevenfold from June to September 2025 with 1000+ paying subscribers joining daily **‍**
- **Scalability of product development:** Claude enabled a very small team to build and maintain a much broader surface area of functionality (features, fixes, and iterations) than would otherwise have been feasible at that stage.**‍**
- **Hours instead of weeks**: Time from idea to working app reduced from multi-day development cycles to same-day deployment with Claude's "first draft" capability.**‍**
- **Community-validated model choice**: When given the option to choose their AI model, Base44's community consistently recommends Claude—particularly for UI design and app scaffolding.

## The problem

Most app-building tools required users to think like developers, creating a fundamental barrier for non-technical builders. People speak in ideas, not code. They describe what they want to accomplish, not how to architect it.

A product manager might say: "I need a dashboard that tracks customer feedback themes and shows which ones appear most often." Translating that sentence into a working application—with proper data structures, user authentication, real-time updates, and a clean interface—traditionally required development expertise.

Traditional approaches also struggled with design. Backend functionality might work, but interfaces looked raw and unfinished, requiring significant redesign before apps were usable. Teams still needed developers or designers to turn prototypes into production-ready applications.

Base44 needed an AI that could bridge both gaps—understanding intent from natural language and producing apps that worked and looked professional from the start.

## Selecting Claude for app generation

Base44 built a multi-model platform, giving users the choice of which AI to use for app generation. This architectural decision became an unexpected validation mechanism.

The team selected Claude Sonnet as the default "creative center" for several technical reasons—its ability to understand intent from broad prompts, generate clean code with proper structure, and produce polished interfaces. But the community validation reinforced the choice. As one Discord user put it: "If I want a UX change, I use Claude."

"Users in our Discord constantly share tips with each other," the Base44 team explained. "And one pattern emerged immediately: people kept recommending Claude, especially for UX improvements and getting apps started. When you give users real choice, they vote with their builds."

The team shared that Claude “performed better for our needs around design reasoning and code logic, which improved the quality and reliability of user-facing features.” Since then, Base44 has continued giving users access to Anthropic's most advanced reasoning capabilities through Opus 4.5 for even more sophisticated app creation. “Claude is central not just to how we build internally, but to the capabilities we expose directly to users,” the team shared. 

## Claude powers every stage of app creation

Users can choose their model directly, and they frequently select Claude for starting new apps and refining interfaces. The platform also offers smart routing that automatically leverages Claude's strengths for these tasks, but users maintain full control to override these defaults. Many choose to use Claude manually.

Base44 integrated Claude via API in just a few hours, immediately slotting it into their multi-model pipeline. When users enter prompts, the system routes requests to Claude for initial app scaffolding, UI design, and code generation. Claude excels at maintaining consistency across the entire application structure.

"Claude sets up context and providers cleanly, uses hooks properly, and writes modular, production-ready code," said one Base44 user, demonstrating Claude's code quality advantage.

Claude now enables users of Base44 to: 

- **Convert descriptions into functional applications**: Prompts like "build me an inventory tracker for my bakery" become working apps with proper data models and user flows 
- **Produce polished, intuitive interfaces**: Creates professional designs that feel ready to use without redesign
- **Enable rapid iteration**: Helps users refine and debug their apps through natural conversation
- **Generate clean, modular code**: Writes production-ready code that properly uses hooks, context, and providers
- **Handle meta-tasks**: Assists with writing product requirements and breaking down complex features

Beyond individual app creation, teams use Claude for planning and documentation. "I describe all my ideas to Claude and ask it to help me with prompts in Base44," explained another user, showing how Claude supports the entire development workflow, not just code generation.

Internal teams at Base44 also rely on Claude for operational tasks. Marketing emails that previously required multiple tools and iterations now get drafted and coded in one place, showing how Claude's impact extends beyond the core product.

## The outcome

Base44 has changed who can build software. Product managers ship tools without waiting for engineering backlogs. Marketers create campaign dashboards themselves. Entrepreneurs test ideas the same afternoon they conceive them.

The impact is measurable: Base44 grew to 2+ million users in under six months, expanding sevenfold in a single quarter, with over 1,000 new paying subscribers joining daily. The platform captured more than 10% of the AI-powered app builder market within four months (June-October 2025), with Claude serving as the creative center that maintains consistent quality at scale.

This shift from weeks to hours isn't just about speed—it's about accessibility. Teams that never considered themselves technical now independently build and maintain their own tools. Building an app now requires describing what you want rather than knowing how to code it.

Base44 users have consistently praised Claude's design capabilities. As one user put it, "If I want a UX change, I use Claude." This feedback informed the platform's architecture, which routes design and UX tasks to Claude automatically.

Looking forward, Base44 continues to deepen its use of Claude across the platform. The team has already integrated agentic capabilities into Base44, with plans to further develop autonomous app behaviors as Claude's reasoning capabilities advance.

"As Anthropic delivers models with stronger reasoning, bigger context windows, and safer outputs, we'll fold those into Base44," the team explained. "The partnership is about more than technology—it's about making sure the people using our platform can trust the apps they build, and scale them with confidence."


"Claude performed better for our needs around design reasoning and code logic."

Base44 team


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


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  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## benchling-claude-platform-api-case-study-claude-by-anthropic-c7c159d390.md

# Benchling accelerates scientific discovery with Claude in Amazon Bedrock


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Life sciences

Beneficial Deployments

Company size:

Small

Product:

Claude Platform

Partner:

AWS

Location:

North America

2 weeks

saved transforming complex data with Data Entry Assistant

Hours to seconds

for answering scientific questions with SQL Assistant

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Benchling, a leading R&D platform for biotech, uses Claude in [Amazon Bedrock](https://aws.amazon.com/bedrock/claude/) to embed AI agents directly into scientific workflows, automating tedious tasks and accelerating innovation for researchers working with complex biological data.

With Claude, Benchling:

- Saves scientists up to 2 weeks spent transforming complex data with [Data Entry Assistant](https://www.benchling.com/blog/ai-agents-for-scientists)
- Improves data quality and experiment reproducibility with Notebook Check
- Speeds up answering scientific questions from hours to seconds with SQL Assistant

## Building AI into everyday scientific work

Building effective AI in life sciences is uniquely challenging. Biological data is fragmented, highly specialized, and riddled with complexity. Scientific workflows are nuanced and often opaque to machines. Intellectual property concerns loom large. Yet the potential is enormous—AI models that can analyze scientific data, draft regulatory filings, or generate novel hypotheses to suggest new research directions.

This is precisely the environment that Benchling was built for. As the R&D platform for biotech, Benchling is embedded in scientists' daily work—managing data, documenting experiments, running analysis, and powering collaboration. Now, with Claude in Amazon Bedrock, Benchling is embedding AI agents directly into these workflows to automate tedious tasks, speed up innovation, and set a new standard for AI in science.

"Up to 25% of scientists' time is spent on capturing and aggregating data," says Ashu Singhal, Benchling's co-founder. "Time that could be spent on actual science." Whether at universities or advanced biopharma companies, researchers still transcribe results by hand, aggregate data in spreadsheets, and meticulously check analyses line by line—all tasks that could be automated with the right AI solution.

## Why Benchling chose Claude in Amazon Bedrock

Benchling selected Claude in Amazon Bedrock after rigorous evaluation using domain-specific benchmarks with real scientific data and workflows. Claude 3.7 Sonnet consistently outperformed other models in accuracy, flexibility, and comprehension of scientific content.

"When we tested various models on complex scientific documents, Claude 3.7 Sonnet could understand and extract data from complicated file formats. It handled complex transformations that other models simply couldn't," said Singhal.

Security was equally important for Benchling's customers. Life science companies trust Benchling with their most valuable intellectual property—molecules and their associated data. Since Benchling is built on Amazon Web Services (AWS) infrastructure, using Claude in Amazon Bedrock provided essential security advantages by keeping AI within the AWS secure environment.

Singhal explained, "The ability to use models that stay within the AWS cloud, that are secured the same way as the rest of our product, dramatically increases our customers' trust in adopting AI." This seamless security approach addresses the data protection concerns that have historically made life sciences companies hesitant to use new AI services for their sensitive data.

## How Claude transforms scientific workflows

Benchling has launched three AI assistants powered by Claude, each targeting a critical pain point in scientific research:

- **Data Entry Assistant**: Transforms unstructured data from study reports or instrument files into structured, searchable records. This saves hours per study, reduces transcription errors, and converts disconnected documents into usable data. "Almost always in these external study data transcription processes there's some data error that happens," explained Singhal. By automating this process with Claude, Benchling significantly reduces these errors.
- **Notebook Check**: Automates the initial review process for scientific documentation, identifying errors and missing data before human reviewers see them. Over 100 organizations use this feature to accelerate reviews while catching mistakes that might otherwise go unnoticed.
- **SQL Assistant**: Enables scientists to generate database queries and dashboards using plain English. This helps teams, especially those with limited technical expertise, unlock insights buried in their data.

## Elevating research quality and accelerating discovery

Benchling's Claude-powered assistants are transforming how scientific research happens. Beyond simply saving time, these tools fundamentally improve research quality by reducing errors and standardizing data. For example, by automating manual data transcription—a process notorious for introducing errors—Data Entry Assistant helps prevent mistakes that would otherwise cascade through the research process.

"So much of science is about answering questions off of data," said Singhal. When information is automatically organized in standardized formats, researchers can investigate relationships that were previously hidden in disconnected documents, such as the exact correlation between drug formulation and effectiveness across multiple studies.

The impact extends beyond individual scientists to entire organizations. With standardized data formats, better documentation, and automated quality checks, teams can collaborate more effectively and build on each other's work with greater confidence. This creates a compound effect: not only do individual experiments move faster, but the collective knowledge of the organization grows more rapidly and reliably.

By removing the friction of manual workflows and scattered data, Benchling and Claude are helping research teams focus on what they do best: advancing scientific discovery.

## Building a future where AI accelerates scientific breakthroughs

Benchling envisions a future where AI fundamentally changes how science gets done. Their vision extends beyond automating routine tasks to creating AI systems that can design experiments, guide data collection, and optimize protocols in real time.

"Scientific use cases will push AI models in unique ways," says Singhal. "These are some of the hardest reasoning problems out there—and solving them will define the next generation of AI."

By working with Anthropic and AWS, Benchling aims to build AI systems that truly understand the scientific process and can contribute meaningfully to research. The goal isn't to replace scientists but to amplify their capabilities—helping them make connections across vast datasets, generate novel hypotheses, and ultimately accelerate the pace of discovery.

Benchling's mission reflects the urgency of scientific advancement. By transforming how researchers interact with their data and enhancing scientific decision-making, Benchling and Claude aim to help more life-changing treatments reach the patients who need them most.


Video caption


[Prev](#)

Prev


## Related stories

[How can a medical lab keep patients at the center of its work while the caseload keeps growing?](/customers/arkana-labs)

How can a medical lab keep patients at the center of its work while the caseload keeps growing?

How can a medical lab keep patients at the center of its work while the caseload keeps growing?

Customer story

[Customer story](/customers/arkana-labs)

Customer story

[The Epilepsy Foundation turns years of expert content into a personal epilepsy assistant with Claude](/customers/epilepsy-foundation)

The Epilepsy Foundation turns years of expert content into a personal epilepsy assistant with Claude

The Epilepsy Foundation turns years of expert content into a personal epilepsy assistant with Claude

Customer story

[Customer story](/customers/epilepsy-foundation)

Customer story

[How the Epilepsy Foundation uses Claude across the organization](/customers/epilepsy-foundation-qa)

How the Epilepsy Foundation uses Claude across the organization

How the Epilepsy Foundation uses Claude across the organization

Customer story

[Customer story](/customers/epilepsy-foundation-qa)

Customer story

[Building dignity-driven AI: A conversation with the National Domestic Workers Alliance](/customers/national-domestic-workers-alliance-qa)

Building dignity-driven AI: A conversation with the National Domestic Workers Alliance

Building dignity-driven AI: A conversation with the National Domestic Workers Alliance

Customer story

[Customer story](/customers/national-domestic-workers-alliance-qa)

Customer story

[Homepage](https://claude.com)

Homepage


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Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

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Code

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Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

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- Policy on the AI Exponential


---
## binti-claude-platform-api-case-study-claude-by-anthropic-54b5b4116d.md

# Binti modernizes child welfare systems with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Beneficial Deployments

Company size:

Small

Product:

Claude Platform

Location:

North America

50% faster

Home visit report writing time, from 3-4 hours to under 2 hours

20% reduced timeline

Family licensing timelines cut from 110 days to under 90 days

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Binti is a technology company helping child welfare agencies modernize how they support children and families—so that every child can have a family. The company supports over 550 agencies across 36 states, serving 47% of children in care. Binti partners with state, county, and private child welfare agencies to streamline complex child welfare processes. By integrating Claude into their platform, Binti helps social workers make more informed decisions and spend less time on administrative work, so they can focus on connecting with families and driving better outcomes for children.

Anthropic’s work with Binti is an important partnership in social services as part of the broader “AI for Good” initiative. 

## Measurable impact for child welfare agencies

Binti has driven significant impact for the more than 550 child welfare agencies and more than 12,000 social workers it supports. Binti has helped child welfare agencies:

- Reduce the time spent on administrative work by 20-40%
- Increase the number of foster & adoptive families approved annually by ~30%
- Reduce the number of days to approve foster and adoptive families by ~18%
- Approve over 100,000 foster and adoptive families total

Now, with Claude, Binti is able to drive even greater impact for agencies. Social workers using Binti’s AI tools have reported a 50% reduction in home visit writing time—from 3-4 hours to under 2 hours—with some seeing time savings as high as 75%.

## Critical work slowed by overwhelming administrative burden

Child welfare represents some of society's most important work—ensuring children have safe, permanent homes. Yet the systems designed to help these children often lead to social workers spending half or more of their time on administrative tasks instead of directly with children and families. There is a nationwide shortage of social workers. Social worker turnover is exacerbated by staff frustration with outdated tools such as 70-column Excel spreadsheets, paper forms, sticky notes, and 20 year old legacy government systems—leading to vital information slipping through the cracks, social workers getting burnt out, and suboptimal outcomes for children.

This administrative burden created real challenges. Felicia Curcuru, co-founder and CEO of Binti, said, "Social workers spend hours interviewing a family in person. Then they have to go back to the office and spend 6-8 hours writing their notes and assessment of the interview. Social workers got into this work to work with children and families, but they spend 50% or more of their time doing administrative work.” 

## AI-powered features that transform daily workflows

Binti integrated Claude to power three core features that reduce administrative burden, help social workers make more informed decisions, and ensure they’re able to support all families:

- **Binti Form and Case Note Completion:** Social workers can record family meetings or upload handwritten notes, and they’ll receive AI-drafted documentation ready for review. Workers can upload recordings immediately after home visits—even from their cars—and return to the office with drafts already prepared, reducing report writing time from 3-4 hours to under 2 hours.
- **Chat with Binti AI:** Workers can instantly query case information using natural language instead of searching through hundreds of pages of documents. The AI cites its sources for every answer and includes feedback mechanisms for continuous improvement.
- **Binti Translate** Families can complete forms in their preferred language, with responses automatically translated for caseworkers. This reduces interpretation costs while ensuring non-English-speaking families can fully participate in the process.

Curcuru noted, "The technical integration with Claude was straightforward and user friendly for our engineering team. It allowed us to quickly launch AI-powered features, get them into the hands of social workers, and gather early, meaningful feedback."

## Selecting Claude for security and human-centered AI in child welfare

Binti needed an AI partner that could handle sensitive family data securely while respecting the human element of social work. Curcuru emphasized, "Agencies need absolute confidence that children's and families' personal information is completely protected." This meant HIPAA compliance, SOC 2 certification, and guarantees against training on client data.

After evaluating multiple AI models with mock family interviews, Binti chose Claude because it excelled at both security and appropriate boundaries. Curcuru said, "Anthropic prioritizes security and trust above everything else. They don't train on our data and made HIPAA compliance straightforward."

Beyond security, Claude maintained the right balance between advanced capabilities and responsible boundaries. Curcuru explained, "The AI accurately captures what families say and places it in the right form fields, but it never makes judgments about whether a family is suitable. Its purpose is to support social workers with more accessible information and less administrative burden—not to make decisions on their behalf."

## Rapid adoption across the child welfare system

This is just the beginning of the impact of Binti and Claude’s partnership. "I've rarely seen social workers this enthusiastic about a new tool," Curcuru observed.

After seeing the positive feedback and impact, agency directors have embraced the technology. Curcuru shared, "Leadership teams are focused on reducing burnout and retaining skilled social workers. When they see how much time this saves and hear how much their staff appreciates it, adoption happens quickly." Quality has improved alongside efficiency, with supervisors noting that "AI-assisted reports are consistently more thorough and accurate than what we typically see."

Families benefit from more engaged, present social workers. Curcuru explained, "When we share that AI will help with paperwork so the social workers can focus on their conversation and move the process forward more quickly, families are often very open to it. They want social workers’ full attention, not to watch them taking notes. And given how long the process can be, they’re excited about technology that helps reduce delays."

## Building a future where technology amplifies human compassion

Binti plans to expand Claude's role across the entire child welfare continuum while maintaining their commitment to human-led AI. "The positive response from social workers motivates us to develop more AI features that save time and reduce administrative work," said Curcuru. Future applications from identifying kin who can support a child to helping families access critical resources and more—always with human judgment at the center.

Working with Anthropic, Binti proves that the most powerful AI applications don't replicate human judgment—but clear away administrative obstacles so humans can focus on what matters most. Every child deserves a loving family, and by giving social workers the tools to spend their time where it counts, Binti is helping social workers around the country focus on social work, instead of paperwork, to help more children have loving families. 


"Anthropic prioritizes security and trust above everything else. They don't train on our data and made HIPAA compliance straightforward."

Felicia Curcuru

Co-founder and CEO of Binti


Video caption


[Prev](#)

Prev


## Related stories

[The Epilepsy Foundation turns years of expert content into a personal epilepsy assistant with Claude](/customers/epilepsy-foundation)

The Epilepsy Foundation turns years of expert content into a personal epilepsy assistant with Claude

The Epilepsy Foundation turns years of expert content into a personal epilepsy assistant with Claude

Customer story

[Customer story](/customers/epilepsy-foundation)

Customer story

[How the Epilepsy Foundation uses Claude across the organization](/customers/epilepsy-foundation-qa)

How the Epilepsy Foundation uses Claude across the organization

How the Epilepsy Foundation uses Claude across the organization

Customer story

[Customer story](/customers/epilepsy-foundation-qa)

Customer story

[Building dignity-driven AI: A conversation with the National Domestic Workers Alliance](/customers/national-domestic-workers-alliance-qa)

Building dignity-driven AI: A conversation with the National Domestic Workers Alliance

Building dignity-driven AI: A conversation with the National Domestic Workers Alliance

Customer story

[Customer story](/customers/national-domestic-workers-alliance-qa)

Customer story

[National Domestic Workers Alliance helps domestic workers advocate for better pay with Claude](/customers/national-domestic-workers-alliance)

National Domestic Workers Alliance helps domestic workers advocate for better pay with Claude

National Domestic Workers Alliance helps domestic workers advocate for better pay with Claude

Customer story

[Customer story](/customers/national-domestic-workers-alliance)

Customer story

[Homepage](https://claude.com)

Homepage


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  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Brainstorm creative ideas


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  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

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  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

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  [Pricing](/pricing)
  Pricing

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Features

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  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

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  Claude for Microsoft 365

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  Research

- News

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  News

- Policy on the AI Exponential


---
## biomni-claude-platform-api-case-study-claude-by-anthropic-776fb37606.md

# Biomni accelerates biomedical discoveries by 100x with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Life sciences

Beneficial Deployments

Company size:

Small

Product:

Claude Platform

Location:

North America

800x faster

35 minutes vs 3 weeks for analysis

Human-level

performance on biomedical benchmarks

Read more

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Biomni enables researchers to automate complex biomedical workflows—from literature reviews to bioinformatics analysis to wet-lab experimental protocol design—expanding research capabilities while maintaining expert-level accuracy.

**Key results with Claude**

- Completes wearable bioinformatics analysis in 35 minutes versus 3 weeks for human experts (800x faster)
- Achieves human-level performance on LAB-bench DbQA and SeqQA benchmarks
- Designs cloning experiments validated as equivalent to a 5+ year expert work in blind testing
- Automates joint analysis of large-scale scRNA-seq and scATAC-seq data to generate novel hypotheses
- Reaches state-of-the-art performance on Humanity's Last Exam and 8 biomedical tasks

## Biomedical research hits the complexity ceiling

Modern biomedical research generates overwhelming amounts of data. A single genomics experiment can produce thousands of files. Literature searches span millions of papers across dozens of subspecialties. Researchers need expertise in computational tools, statistical methods, and domain knowledge—all while racing to make discoveries that could save lives.

Stanford researchers behind Biomni saw their colleagues spending 80% of their time on repetitive tasks: searching literature, preprocessing data, and adapting protocols. Critical insights remained buried in unexplored datasets simply because humans couldn't process the volume. They realized the field needed more than incremental improvements—it needed an AI agent that could handle the full spectrum of research tasks autonomously.

## Selecting Claude for scientific precision

After extensive evaluation of AI models, the Biomni team chose Claude for its unique combination of scientific capabilities. "Claude demonstrated the best performance across our benchmarks, particularly in scientific and biological knowledge, coding ability, and agentic workflows," said Huang.

The decision came down to three critical factors. First, Claude's deep understanding of biology set it apart from competitors. "When we tested identical tasks across different models, Claude showed superior understanding of biological concepts," Huang explained. "It clearly has extensive biological knowledge embedded in its training."

Second, Claude's 200,000 token context window proved essential for handling the massive scale of biomedical data. While other models truncated information and lost critical details, Claude processed entire genomic analyses, multi-gigabyte datasets, and thousand-page studies without missing crucial connections.

Finally, Claude demonstrated true scientific reasoning capabilities—synthesizing findings across disciplines, generating testable hypotheses, and identifying patterns that human researchers might miss. This combination of knowledge, capacity, and reasoning made Claude the clear choice for powering Biomni's ambitious vision.

## How Claude powers autonomous research

Biomni leverages Claude through their generalist agent architecture:

- **Unified environment access**: Connects to 150 tools, 59 databases, and 106 software packages curated from 2,500+ papers
- **Dynamic workflow composition**: Creates input-specific, biologically meaningful step-by-step plans on the fly without predefined templates
- **Multi-modal data processing**: Analyzes genomics, proteomics, imaging, and clinical data simultaneously
- **Protocol generation**: Designs detailed experimental procedures matching expert standards
- **Cross-domain synthesis**: Identifies connections between disparate research areas to generate novel hypotheses

## Transforming how science gets done

Biomni's impact extends beyond time savings. By handling routine analysis, the system frees researchers to focus on creative problem-solving and experimental design. A single scientist can now pursue multiple research threads that previously required entire teams.

The 100x speedup in bioinformatics analysis changes what's economically feasible. Researchers can now test hypotheses that would have taken months of setup in just hours. One team discovered novel transcription factors regulating skeletal lineages—a finding that emerged from Biomni's comprehensive analysis of massive single-cell datasets. For resource-limited labs, Biomni democratizes access to cutting-edge analytical capabilities. Researchers compete on ideas rather than computational resources or team size.

## Building the future of AI-augmented science

The Biomni team envisions AI agents as true research partners. As biomedical data grows exponentially, human researchers need AI that can navigate vast knowledge landscapes, surface unexpected connections, and accelerate the path from hypothesis to discovery. Biomni is designed with flexible autonomy—scientists can choose how much control they retain, from co-pilot mode to fully automated execution, depending on the task and their preferences.

Their collaboration with Anthropic continues to push boundaries. With each improvement in Claude's capabilities, Biomni expands what's possible in automated research. Thanks to the collaboration with Anthropic, Biomni is now freely accessible to scientists around the world at biomni.stanford.edu. Biologists everywhere can start delegating their research tasks to Biomni today. Together, they're working toward a future where AI amplifies human scientific creativity, enabling discoveries that improve health outcomes worldwide.


Video caption


[Prev](#)

Prev


## Related stories

[How can a medical lab keep patients at the center of its work while the caseload keeps growing?](/customers/arkana-labs)

How can a medical lab keep patients at the center of its work while the caseload keeps growing?

How can a medical lab keep patients at the center of its work while the caseload keeps growing?

Customer story

[Customer story](/customers/arkana-labs)

Customer story

[The Epilepsy Foundation turns years of expert content into a personal epilepsy assistant with Claude](/customers/epilepsy-foundation)

The Epilepsy Foundation turns years of expert content into a personal epilepsy assistant with Claude

The Epilepsy Foundation turns years of expert content into a personal epilepsy assistant with Claude

Customer story

[Customer story](/customers/epilepsy-foundation)

Customer story

[How the Epilepsy Foundation uses Claude across the organization](/customers/epilepsy-foundation-qa)

How the Epilepsy Foundation uses Claude across the organization

How the Epilepsy Foundation uses Claude across the organization

Customer story

[Customer story](/customers/epilepsy-foundation-qa)

Customer story

[Building dignity-driven AI: A conversation with the National Domestic Workers Alliance](/customers/national-domestic-workers-alliance-qa)

Building dignity-driven AI: A conversation with the National Domestic Workers Alliance

Building dignity-driven AI: A conversation with the National Domestic Workers Alliance

Customer story

[Customer story](/customers/national-domestic-workers-alliance-qa)

Customer story

[Homepage](https://claude.com)

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  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## bito-claude-platform-api-case-study-claude-by-anthropic-ce48eea40a.md

# Bito powers agentic AI tools for software development with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Small

Product:

Claude Platform

Location:

North America

89% reduction

in pull request cycles

\$14 ROI

for every \$1 spent on AI code review

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Bito leverages Claude to create AI agents that transform how over 100,000 developers worldwide write, review, and ship code, revolutionizing software engineering workflows.

With Claude, Bito:

- Reduces pull request cycles by 89%
- Lowers code regressions by 34%
- Helps engineering teams save a full workday per sprint
- Delivers \$14 ROI for every \$1 spent on AI code review

## Pioneering how developers integrate AI into their workflows

When Bito launched their AI-powered developer agents in 2023, they were early pioneers bringing large language models into code-writing environments. Amar Goel, CEO and Co-Founder of Bito, explains, "When we started building Bito, our main objective was to seamlessly integrate AI into software developers' everyday workflows, increasing productivity and efficiency in writing excellent, clean code."

Bito's mission was to enhance software team operations. Their first innovation was an AI Code Review Agent that "completes a detailed code review like a human," followed by more advanced tools like Bito Wingman, "a coding agent that understands complex commands and acts on your behalf," according to Goel. The challenge was creating a solution that provided developers with real-time contextual support while maintaining high security standards—a tool for code generation, error handling, and architectural advice.

## Choosing Claude for superior reasoning and coding capabilities

After evaluating various AI models, Bito selected Claude. Goel said, "We chose Claude for its superior understanding of complex technical queries and safe handling of sensitive data. Its ability to understand and generate executable code set it apart from other LLMs." Three key capabilities made Claude the perfect match for Bito's requirements: its powerful reasoning abilities that provide incredible agentic capabilities to Wingman, superior context management for navigating large codebases and interconnected files, and a robust approach to data protection that ensures no customer code is stored and no customer code is used for training models.

Thanks to Anthropic's developer-friendly infrastructure, the implementation process was smooth. Goel explained, "Integrating Claude in Bito Wingman was seamless due to Anthropic's well-structured API and documentation. The extended context window enabled Bito’s AI Code Review Agent and Wingman to analyze entire code files and complex pull request diffs, providing detailed suggestions and architectural insights."

## How Claude powers Bito's developer productivity solutions

Bito uses Claude to transform engineering team workflows across their tools, including:

- **AI Code Review Agent**: Bito transforms code review by leveraging Claude's extensive context window to analyze diffs, file relationships, and architectural patterns within pull requests. The system provides semantic feedback on code quality, identifies anti-patterns, and flags potential security flaws, with suggestions delivered as comments within the pull request and the engineering teams' Git workflows.
- **Bito Wingman**: This coding agent takes meaningful action across the development ecosystem. Developers interact with a coding agent that can execute complicated commands and take action. From integrations with Jira and Confluence, Wingman can retrieve and understand scoped tasks then write or refactor code before compiling, reviewing, and testing. Claude 3.7 Sonnet provides this advanced reasoning capabilities.
- **IDE Extensions**: Bito integrates Claude's capabilities into popular development environments like VS Code and JetBrains, ensuring AI assistance is available where developers need it without disrupting established workflows.

## Transforming software development for teams worldwide

Bito's Claude-powered tools have transformed engineering workflows with measurable results. Goel confirms that based on feedback from companies like PubMatic, Gainsight, and Privado, "Bito's AI tooling boosts pull request cycles to be 89% faster — 1/10th the time from open to merge — with 34% fewer regressions." The impact extends beyond technical efficiency to financial returns, with teams reporting a "\$14 return per \$1 spent on AI developer tooling" while recovering "1 full work day per sprint" previously lost to tedious review processes.

Bito delivers exceptional value for mission-critical applications. On-Board Data Systems (OBDS), which develops aircraft software, has seen remarkable results. In its first month developing software for aircraft with Bito, OBDS's engineering teams found 473 issues across 136,500 lines of reviewed code. OBDS's team accepted 22% of Bito's suggestions without modification. The impact extends to Bito, whose internal product development has accelerated significantly. One employee compared the experience to "using Tesla Autopilot for the first time. It's a remarkable improvement to the status quo."

## Building the future of software development with AI

Bito envisions AI transforming the coding experience. Goel said, "Bito Wingman pushes the boundaries of 'coding' in 2025," highlighting the shift from assistive tools to agentic systems acting on developers' behalf. This vision centers on tools that don't just augment existing workflows but pioneer new approaches to software creation.

The ongoing partnership with Anthropic is crucial to this transformation. Goel said, "Anthropic's innovation and platform accessibility are crucial to Bito's mission to redefine developer productivity." Together, Bito and Anthropic aim to refine Claude's capabilities for software development, building a future where AI and human developers collaborate seamlessly to create better software faster than ever before.


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

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- Policy on the AI Exponential


---
## blank-metal-claude-cowork-case-study-claude-by-anthropic-05d6bfa267.md

# How Blank Metal, a lean professional services firm, runs on Claude Cowork


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Professional services

Company size:

Small

Product:

Claude Cowork

Claude Code

Claude Enterprise

Location:

North America

+700 people trained

in Claude Code and Cowork

90% of engineering work

runs through Claude Code

Cowork

Give Claude access to your local files and let it complete tasks autonomously. Agentic capabilities for non-technical knowledge work.

Read more

[Read more](/product/cowork)

Read more

Cowork


Give Claude access to your local files and let it complete tasks autonomously. Agentic capabilities for non-technical knowledge work.

Video caption


Cowork

Give Claude access to your local files and let it complete tasks autonomously. Agentic capabilities for non-technical knowledge work.

[Prev](#)

Prev


[Blank Metal](https://www.blankmetal.ai/) is an AI-native engineering firm that helps enterprises take AI from pilot to production. Founded in 2025, the team of 30 runs its own operations on Claude before deploying anything for a client. We spoke with Elli Rader, Chief Revenue Officer, about how the team uses Claude Cowork and Claude Code to handle business development, scheduling, and the day-to-day work of getting a company off the ground. 

## Anthropic: How central is Claude to the way Blank Metal operates day to day, and which products is your team actually using?

**Elli Rader, Blank Metal:** All of us at Blank Metal are superpowered by Claude. The primary tool is Claude Cowork, which is where the team handles everything from client-facing deliverables to internal workflows to daily tasks. On the engineering side, Claude Code is where our developers live. Every engineer is fully committed to it, and it powers around 90% of the work we do across internal projects and client builds. The API is what gets deployed for client implementations.

For a small company, Claude is a structural advantage. Work that used to take days, whether that's data analysis, forecasting, or research, now gets done in minutes, and repetitive tasks that used to require someone's full attention can run in the background, which frees people up for higher-leverage work. We've built a set of internal skills to eliminate the friction points that would otherwise slow the team down, and anything that can be packaged into a reusable skill gets shared across the org, so the whole team gets faster every time someone solves a problem once. Even our brand voice and visual guidelines are embedded through skills, so everything that comes out of Cowork, such as decks, docs, and deliverables, aligns automatically rather than being applied individually. The team also builds artifacts, dashboards, and HTML-based visualizations for client presentations. At the end of the day Claude isn't just a tool we use, it's how we scale, build, and grow in a leaner way. Every person on the team is more capable because of it, and that's the whole point.

## For a while you were essentially a one-person business development operation. What was at stake as the leads started coming in?

**Rader:** We just simply wouldn't have been able to handle the volume of leads. Clients would have been very frustrated at not getting a fast response, and they would have gone elsewhere. As a new company, it's vital that we build strong relationships with the people coming to us to grow our business and theirs, so we can't afford to slip in BD operations. Claude has been an absolute lifesaver.

"Repetitive tasks that used to require someone's full attention can run in the background, which frees people up for higher-leverage work."

Elli Rader

Chief Revenue Officer, Blank Metal

## Was there a specific moment when you realized Cowork was going to change how you work?

**Rader:** For me it was the day I built a lead processor plugin. That was the moment I realized how much Claude could actually do without me needing to loop in engineering every time I had an idea. That unlocked my creativity, once I saw what was possible, I just kept going. Now I have a whole list of scheduled activities and live artifacts I've built to keep myself productive. It stopped feeling like a tool and started feeling like having an extra person on the team who's always ready to help.

## Walk me through that lead processor. What did handling a lead look like before, and what does it do now?

**Rader:** With anywhere from 3 to 10 leads coming in daily, the manual version meant days of research, scoring, and data entry. The lead processor doesn't operate in isolation. It pulls from all of our plugins and custom-built skills at once, and the result is a complete picture of how well a potential client aligns with what we actually offer, without anyone piecing it together manually. When a new lead comes in, it scores a fit rating, creates the deal in HubSpot, pulls contact info, and posts a summary to Slack. A full day's volume now gets handled in a couple of hours.

The first pass took about 20 minutes to build. We're on our third version now, so roughly an hour of total development time from the beginning. We have also invested in using the plugin and considering the ways it could be improved. It saves us at least a couple of hours a day processing leads across four people.

## What else has the team built into Cowork beyond lead processing?

**Rader:** Scheduling was a big one. Before the calendar automation, the team was spending at least an hour a day manually cross-referencing a locked-down Microsoft calendar against Google Calendar just to find availability. Now it's a single prompt. We type in who we need and the name of the client, and it automatically puts holds on everyone's calendars and gives us a bulleted list to paste into an email sharing availability. When the client chooses one, we tell Claude, and it goes back to finalize the right time, invite the client, add a Zoom line, and delete all the other holds. I built it as a project in Cowork. I started it as a task, and when it began giving me errors after a couple of weeks, Claude suggested I turn it into a project, so I did.

Proposal and SOW generation is another one. What used to be a multi-hour drafting process is now a structured first draft in minutes. Competitive research on prospects gets pulled together before calls so the team walks in prepared, and afterward the conversation is analyzed by a meeting processor skill.

## You build all of this inside Cowork rather than writing custom software around it. What makes Cowork work as an operating layer, rather than just a place to chat with Claude?

**Rader:** It starts with the work, what does this actually need to do? The question we keep coming back to is can this model operate inside the workflows people already live in, or does it create another context switch? Watching Cowork roll out, on our own team and across client teams, was the structural moment: it isn't just a chat window, it's a workspace. Connectors to Salesforce, Slack, and M365 meant Claude could operate inside actual business workflows. Skills meant solutions could be packaged and shared org-wide. The Excel and PowerPoint add-ins met people inside the tools they were already living in.

## You've trained more than 700 people in Claude Code and Cowork. How have you been able to scale it?

**Rader:** We're up to about 710 as of June 1. A big part of how we've scaled that is Lectern, a real-time live training companion we built internally to run Claude Code and Cowork sessions. The presenter controls a shared session, and participants can either follow along in real time or navigate the material at their own pace. Most people run it side by side with their terminal so they can implement immediately rather than just watching a demo. You're not just learning about Claude, you're building with it at the same time. So it's Claude all the way through: Claude is training people on Claude so they can build with Claude.  
  
A good amount of our team has a lot of background in edtech. We've built tools and products that have taught millions of people, and our lead AI engineers used to be teachers.

Claude Code

Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.

Read more

[Read more](/product/claude-code)

Read more

Claude Code


Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.

Video caption


Claude Code

Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.

"I realized how much Claude could actually do without me needing to loop in engineering every time I had an idea. That unlocked my creativity."

Elli Rader

Chief Revenue Officer, Blank Metal

## How do you keep up with Claude updates as a small team?

**Rader:** With Claude updates coming almost weekly, we're constantly learning what's new, rolling it into our training and builds, and working hard testing almost all of it on our internal platform, called Shippy. Powered by Claude, Shippy lets us take on work that would normally be well beyond a team our size. 

We pay particular attention to what comes off the shelf from Claude, and dig deep into what needs deep customization. Our goal is to help our clients effectively use what they can without having to build and maintain a lot themselves, and also help them build tools and products that are hyper-specific to their unique needs when “off the shelf” isn’t enough.

## What's the one thing you'd tell another team getting started with Cowork?

**Rader:** Start with the [Cowork training](https://anthropic.skilljar.com/introduction-to-claude-cowork). Give teams the opportunity and support to build their own things and it will unlock a ton of their creativity that ultimately will drive better use cases.


Video caption


[Prev](#)

Prev


## Related stories

[Caylent turns months of migration work into days with Claude Agent SDK](/customers/caylent)

Caylent turns months of migration work into days with Claude Agent SDK

Caylent turns months of migration work into days with Claude Agent SDK

Customer story

[Customer story](/customers/caylent)

Customer story

[How can a two-person fabrication studio make room for problems it’s never solved before?](/customers/bla-studios)

How can a two-person fabrication studio make room for problems it’s never solved before?

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[LG CNS modernizes 20-year-old enterprise systems with Claude](/customers/lg-cns)

LG CNS modernizes 20-year-old enterprise systems with Claude

LG CNS modernizes 20-year-old enterprise systems with Claude

Customer story

[Customer story](/customers/lg-cns)

Customer story

[Quantium scales Claude across Australia's largest enterprises](/customers/quantium-qa)

Quantium scales Claude across Australia's largest enterprises

Quantium scales Claude across Australia's largest enterprises

Customer story

[Customer story](/customers/quantium-qa)

Customer story

[Homepage](https://claude.com)

Homepage


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Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

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  [Claude Cowork](/product/cowork)
  Claude Cowork

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  [@Claude](/product/tag)
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  [Claude Design](/product/design)
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  [Claude for Chrome](/claude-for-chrome)
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- Plugins

  [Plugins](/plugins)
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- Powered by Claude

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- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

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  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## block-claude-platform-api-case-study-claude-by-anthropic-9cf0b0590c.md

# Block improves employee productivity and data access with Claude in Databricks


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Financial services

Company size:

Large

Product:

Claude Platform

Location:

North America

75% of engineers

saving 8-10+ hours weekly

100% success

on benchmark tests with Claude 3.5 Sonnet

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Block—the company behind Square, Cash App, Afterpay, and other financial services—uses Claude on the Databricks Data Intelligence Platform as the default model to power the internal deployment of its open source AI agent, codename goose. This solution enables employees across all roles to interconnect internal tools and systems, analyze complex data, create SQL queries without technical knowledge, and automate workflows—transforming how their organization operates.

With Claude in Databricks, Block has seen:

- 75% of engineers saving 8 to 10+ hours every week using codename goose — accelerating velocity and cutting down on busywork
- codename goose adoption doubling in just one month with user engagement increasing 40-50% weekly as employees discover new use cases
- Claude 3.5 Sonnet becoming the only model to consistently achieve 100% success on [their benchmark tests](https://block.github.io/goose/blog/2025/03/31/goose-benchmark/)

## Giving more employees access to data insights

Block has vast data resources and needed a way to make them accessible to employees regardless of their technical background. The company had long used Databricks for data engineering but recognized an opportunity to combine these capabilities with large language models and their internally built technology to democratize data access throughout the organization.

Bradley Axen, Principal Data and Machine Learning Engineer, explained, "We've worked with Databricks for years as our primary data engineering platform, using their Spark capabilities for our data processing needs."

The company initially created an AI coding assistant, codename goose, but quickly realized its potential extended far beyond software development. Axen said, "goose started as a simple tool to help my team write better code. It began as a basic feedback loop. Since then, it has evolved dramatically. This might sound exaggerated, but it's true—90% of my lines of code are now written by goose. Part of that is because I want to use the tools I'm building, but it's also because the tool has become that effective."

From design to product development, thousands of Block employees across all job categories are now using Claude via Databricks, sometimes without even realizing it, and it’s freeing them up for bigger, more creative thinking.

## Superior performance and security with Claude in Databricks

After rigorous benchmarking, Block found Claude has consistently outperformed other models in codename goose, to date. "For the tasks we care about measuring specifically, the Claude family has performed the best," noted Axen.

Security was another critical factor in their decision. "We care deeply about secure data integrations. When we connect to Databricks, we can use OAuth with short-lived credentials. So every employee now has access to these LLMs without us having to distribute and manage API keys," Axen emphasized. This security infrastructure allows Block to "flip a switch and make new models available to everybody," providing immense flexibility for their platform team.

Block particularly values Claude's tool use and code generation capabilities. They strategically employ different Claude models based on the specific task at hand—choosing Claude 3.5 Sonnet for complex data analysis requiring sophisticated reasoning, and Claude 3.7 Sonnet for requests that require more steps and planning.

## Transforming data access through agentic workflows

Block integrated Claude in Databricks with goose to create an ecosystem connecting multiple data sources and tools. "With our agent-based approach, we've created a complete workflow loop," said Axen. "We run the LLM through a Databricks endpoint, connect it to our agent system goose, and then goose can call back to Databricks to access our databases and datasets."

This approach allows employees across departments to interact with data more efficiently:

- SQL generation without technical knowledge: The model writes SQL, sends it to the data endpoint, and brings back insights. Someone without SQL knowledge can solve their own data problems, enabling product teams and non-technical employees to answer data questions without waiting for data scientists.
- Complex data feature engineering: Engineers created a system that teaches Claude to write code for Block's internal Beacon service. An MCP server teaches the LLMs on Databricks how to submit code to Beacon, allowing machine learning engineers to create sophisticated data features without deep knowledge of Block's backend systems.
- Multi-tool data workflows: codename goose uses MCP to connect diverse systems. Block can build an MCP server for any internal tool and connect it to workflows. This allows the operations team to use AI to close case tickets and helps departments access the data they need.

This agentic approach aligns with Block's broader vision. "The big opportunity is having an LLM translate someone's intent into actions on our systems. That's going to change how we offer products to customers and how we work internally," Axen noted.

## Creating a data-driven culture with measurable results

Block's Claude in Databricks implementation has gained significant traction internally. Around 4,000 of Block's 10,000 employees actively use goose, with adoption across 15 different job profiles from sales, design, product, to customer success, operations, and beyond.

The impact on productivity is substantial, particularly in how quickly teams can access insights. It's been a huge deal for Block because someone who doesn't know SQL can now solve their own data problems.

One team that also benefits is design. Axen explained, "The barrier to entry for a designer to turn their idea into a working prototype was too high, so they often wouldn't. Now that barrier is almost entirely gone. You can say, 'Here's a web page in Figma. Let's make a functioning version,' and it does it." This has fundamentally changed the design workflow, enabling designers to build and test functional prototypes before sharing them.

## Building a future powered by accessible data and agentic AI

Block envisions a future where data access is fully democratized through agentic AI systems. "The ceiling isn't saving 100% of your time. It's actually higher because you can have a whole team of agents working on your behalf, doing more than you could alone," said Axen.

While Block aims to save 30% of employee time through AI in 2025, their vision goes beyond efficiency. "It's about enabling our people to act on all our good ideas. Over the coming years, jobs will change. People will still solve challenging problems, but they'll spend less time writing code," Axen explains. Block's goal is to shift from being constrained by delivery speed to being limited only by how fast they can innovate.

While focused on internal productivity today, Block is strategically developing customer-facing AI products. "We're learning what works and how to make it easier for people to pick it up," explains Axen. Though some agentic products already exist in their ecosystem, Block is prioritizing quality before wider deployment. Their internal implementation of codename goose serves as both a productivity tool and a vital testing ground, developing the infrastructure and design principles that will power their next generation of customer offerings.

Block is creating a future where every employee can unlock the full potential of their company's data by combining Claude's advanced reasoning capabilities with the Databricks Data Intelligence Platform through codename goose. This partnership enables Block’s workforce to embrace AI-assisted workflows, turning their vision of economic empowerment into reality through technology that makes sophisticated data analysis accessible to all.


Video caption


[Prev](#)

Prev


## Related stories

[How Satispay's engineers write 75% of their code with Claude](/customers/satispay)

How Satispay's engineers write 75% of their code with Claude

How Satispay's engineers write 75% of their code with Claude

Customer story

[Customer story](/customers/satispay)

Customer story

[OffDeal powers every stage of M&A advisory with one Claude-based agent](/customers/offdeal)

OffDeal powers every stage of M&A advisory with one Claude-based agent

OffDeal powers every stage of M&A advisory with one Claude-based agent

Customer story

[Customer story](/customers/offdeal)

Customer story

[Money Forward builds an AI-native engineering organization with Claude Code](/customers/money-forward)

Money Forward builds an AI-native engineering organization with Claude Code

Money Forward builds an AI-native engineering organization with Claude Code

Customer story

[Customer story](/customers/money-forward)

Customer story

[Nevis accelerates advisor productivity with Claude](/customers/nevis)

Nevis accelerates advisor productivity with Claude

Nevis accelerates advisor productivity with Claude

Customer story

[Customer story](/customers/nevis)

Customer story

[Homepage](https://claude.com)

Homepage


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Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## blueflame-claude-platform-api-case-study-claude-by-anthropic-a04ed8bdc0.md

# BlueFlame AI empowers lean investment teams to achieve institutional-scale analysis with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Financial services

Company size:

Small

Product:

Claude Platform

Location:

North America

Minutes not hours

document analysis time reduction

30 queries daily

average client usage

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


BlueFlame uses Claude to give small investment teams enterprise-grade analytical capabilities, enabling lean teams to analyze vast document sets and uncover insights at institutional scale—without needing in-house technical expertise.

With Claude, BlueFlame:

- Enabled small teams to perform institutional-scale analysis previously requiring large technical departments
- Reduced document analysis time from 4+ hours to minutes
- Supports and average of 30 client queries per day
- Automated comparison of hundreds of companies simultaneously

## Bridging the resource gap for sophisticated investors

Alternative investment managers face a critical challenge: they need to perform sophisticated financial analysis at institutional scale, but operate with lean teams. "We serve lean organizations— businesses with institutional expectations. Some may have 50 people managing a very significant pool of capital," said Henry Lindemann, COO and Co-founder of BlueFlame.

"Our clients are very sophisticated in terms of finance and analytics, but they often don't have in-house development teams," said Ed Chu, CTO at BlueFlame. When analyzing vast amounts of unstructured data—like private equity deal rooms full of documents—these lean teams need enterprise-grade tools that don't require technical expertise.

## Choosing Claude for enterprise reliability and accuracy

BlueFlame selected Claude specifically to meet the stringent requirements of financial institutions. "Financial institutions have very low risk tolerance," said Chu. "From a trust and security perspective, Anthropic was clearly ahead of the competition."

Consistency and reliability were paramount. "Our clients expect deterministic outcomes—they can't afford randomness in their analysis," said Chu. "Through our testing, Claude has proven to be consistently reliable." Claude's vision capabilities were crucial for analyzing financial documents rich with charts and graphs.

## Delivering enterprise-grade analysis to lean teams

BlueFlame's platform democratizes sophisticated analysis capabilities, providing customers:

- Automated processing of deal room documents
- Simultaneous comparison of hundreds of companies
- Portfolio-wide KPI extraction and analysis
- Generation of tailored investment insights
- Comprehensive due diligence automation

The platform doesn't just save time—it enables small teams to perform analysis that was previously impossible without large technical departments. "This isn't just about saving time—we're enabling analysis that was economically unfeasible before," said Lindemann.

BlueFlame helps teams work smarter by surfacing insights they might have missed. "Our clients know what they want from their data, but they don't always know all the questions to ask," said Lindemann. "We help them discover both questions and answers."

This capability has proven transformative for both clients and BlueFlame's business. "We're able to do something unique in the market," said Lindemann. "It's driving client acquisition and retention, while proving that generative AI really works for investment firms."

## Looking forward

BlueFlame sees AI as key to leveling the playing field in investment analysis. "As teams get more comfortable with the technology and it improves, we see AI playing a bigger role in the investment decision process itself," said Chu.

The company views their partnership with Anthropic as crucial to realizing their long term vision. "The partnership between Anthropic's horizontal technology and BlueFlame's vertical application delivers the best of both worlds to clients," said Lindemann. Together, they're democratizing institutional-grade analysis capabilities, enabling lean teams to compete effectively in an increasingly sophisticated investment landscape.


Video caption


[Prev](#)

Prev


## Related stories

[How Satispay's engineers write 75% of their code with Claude](/customers/satispay)

How Satispay's engineers write 75% of their code with Claude

How Satispay's engineers write 75% of their code with Claude

Customer story

[Customer story](/customers/satispay)

Customer story

[OffDeal powers every stage of M&A advisory with one Claude-based agent](/customers/offdeal)

OffDeal powers every stage of M&A advisory with one Claude-based agent

OffDeal powers every stage of M&A advisory with one Claude-based agent

Customer story

[Customer story](/customers/offdeal)

Customer story

[Money Forward builds an AI-native engineering organization with Claude Code](/customers/money-forward)

Money Forward builds an AI-native engineering organization with Claude Code

Money Forward builds an AI-native engineering organization with Claude Code

Customer story

[Customer story](/customers/money-forward)

Customer story

[Nevis accelerates advisor productivity with Claude](/customers/nevis)

Nevis accelerates advisor productivity with Claude

Nevis accelerates advisor productivity with Claude

Customer story

[Customer story](/customers/nevis)

Customer story

[Homepage](https://claude.com)

Homepage


Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

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- Policy on the AI Exponential


---
## bluenote-claude-platform-api-case-study-claude-by-anthropic-4011d63664.md

# Bluenote powers intelligent agents for life sciences with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Life sciences

Company size:

Small

Product:

Claude Platform

Location:

North America

10x faster analysis

for scientists parsing complex protocols

50-75% acceleration

in regulatory document production

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Bluenote uses Claude to build AI agents that power critical operations for life sciences organizations—from regulatory workflows and technical documentation to manufacturing and supply chain operations—enabling researchers to focus on science instead of paperwork.

With Claude, Bluenote agents:

- Generate complex multi-hundred page scientific documents with in-text tables, figures and citations in minutes.
- Accelerate regulatory and compliance document production by 50-75%.
- Enable scientists to parse complex protocols and execute their analyses 10x faster.
- Identify gaps in existing documentation based on the latest regulatory guidelines, and propose opportunities for increased compliance and quality.
- Securely retrieve data from clients’ data warehouses and quality management systems for end-to-end data traceability and consistency.

## Building agents for highly regulated biomedical operations

Bringing a new treatment to market demands as much paperwork as it does research. For example, regulatory submissions, clinical trial reports, and quality validations are all essential parts of the process, but can take days or weeks of a researcher's time—time spent on documentation that could be spent on medical breakthroughs.

Bluenote deploys AI agents that automate this critical, but often manually-intensive and tedious work. Their agents process regulatory documents, generate technical reports with proper citations, and handle complex multi-step workflows—all with robust guardrails, data traceability, and highlighted calls to action for human experts to contribute additional context and review.

"No PhD scientist with 20 years of experience wants to spend half their time on FDA paperwork," explains Fatima Sabar, CEO and Founder of Bluenote. By integrating with existing systems and data warehouses, Bluenote meets its subject matter experts where and how they work, without disrupting established practices or compromising regulatory standards.

Grounded in a decade of building AI-powered products for scientists and clinicians, Bluenote was founded to bring that same trust and precision to life sciences operations. “Working with Claude helps us bridge the gap between cutting-edge, fast-moving AI and the deliberate, high-stakes work of science.” Sabar adds, “Every breakthrough in AI is a chance to make life sciences faster, safer, and drive operational excellence.”

## Why Bluenote chose Claude

In an industry where trust is paramount, Bluenote partners with AI leaders who share their commitment to responsibility and precision. "What brought us to Claude was deep alignment around reliable and responsible AI,” says Sabar. "In life sciences, the bar is extremely high for accuracy, traceability, interpretability, and data provenance."

Bluenote employs a sophisticated model orchestration approach, with Claude as their default model for scientific, technical reports. "We support a suite of foundation models behind the scenes and use smart routing to pick the best model for each task," explains Bluenote CTO and Founder, Katsuya Noguchi. "Claude is our default for high-stakes regulatory and compliance documentation.”

Claude's citation capabilities are crucial for regulatory documentation. "For medical and technical documentation, tracing content back to source data at a granular level is critical for quality control and audits,” Noguchi adds. "Claude allows us to deliver high quality, reliable outputs that can be traced back to sources for our clients."

## How Bluenote's agents transform life sciences workflows

Bluenote built three types of specialized agents using Claude:

- **Document processing agents** extract key information from scientific documents in minutes instead of hours. These agents scan through hundreds of pages to identify critical data points, research findings, and regulatory requirements.
- **Technical documentation agents** create regulatory documents with proper citations. These agents generate study reports, validation documentation, and compliance forms needed throughout the drug and device development process.
- **Multi-step workflow agents** automate complex processes from start to finish. These agents handle analyses, assessments, and document or form generation across multiple stages with minimal supervision while maintaining strict regulatory compliance.

## Intelligent agents delivering measurable impact

Claude-powered agents create substantial value for Bluenote's life sciences clients—transforming critical workflows while maintaining the rigorous quality standards required in healthcare. Rather than providing isolated point solutions, Bluenote's agents deliver comprehensive support across the entire life sciences lifecycle.

Guardant Health, a leading precision oncology company, has integrated Bluenote's AI agents across key operations. Many of their workflows involve complex scientific and regulatory documentation that must adhere to numerous guidelines.

“With Bluenote's platform, we leverage the most advanced AI models that are optimized for each task,” explains Kenny Speer, Vice President of Bioinformatics Software Engineering at Guardant Health. “Bluenote’s AI agents powered by Claude generate first drafts of critical documents in minutes rather than days, while intelligently flagging areas that need human expert review. In lab operations, our QC agents have boosted specialized workflow efficiency by 40-50%. By equipping our teams with these sophisticated tools, we're accelerating how quickly we can move lifesaving innovations to patients."

Guardant’s perspective is echoed more broadly across the industry by leaders who see AI agents as a way to accelerate timelines without compromising quality.

“My 20+ years as a transplant surgeon taught me that for patients waiting for better therapies, time is the most precious resource,” explains Dr. Eliezer Katz, Chief Medical Officer of Eledon Pharmaceuticals. “Over the years, I’ve observed the parallel advancement of technology and medicine—and now, with the emergence of AI, we’re at the start of another transformative chapter. As CMO, I’m excited to see reliable and intelligent AI agents redefine drug development timelines. Across critical functions like Clinical Operations, CMC, and Safety, we can streamline operational complexity—all while preserving the quality standards that ensure patient safety. When we reduce development timelines, we’re not just improving operational metrics—we’re giving patients back precious days of quality life.”

## Accelerating biomedical innovation through AI partnership

Bluenote's journey with Claude-powered agents is rapidly expanding. Biopharma leaders working to tackle the world’s toughest diseases are partnering with Bluenote to develop increasingly sophisticated agents that handle more complex work across the drug, device and diagnostic lifecycle.

“Our vision is to enable every life sciences organization to increase their operational velocity and get their safe and effective biomedical breakthroughs into the hands of patients as quickly as possible. Every day counts,” said Sabar.

The future promises agents that not only process documents and execute operational workflows, but also those that actively contribute to scientific processes. As Claude's capabilities advance, Bluenote envisions agents that can analyze vast repositories of institutional data, generate novel hypotheses, and act as true copilots for every scientist and life sciences professional.

“We envision Bluenote as a deeply embedded layer of intelligence that supports life sciences from discovery through development and delivery, and evolves alongside the science itself.” says Sabar. “Partnering with Anthropic means we can bring the most advanced AI capabilities into life sciences operations—while holding to the highest standards of accuracy, traceability, and quality.”

For patients waiting for life-saving treatments, this collaboration represents hope. Every hour saved from administrative tasks is an hour that scientists can dedicate to innovation. In this vision of the future, AI augments human expertise, creating a world where medical breakthroughs happen faster and reach those who need them most.


Video caption


[Prev](#)

Prev


## Related stories

[How can a medical lab keep patients at the center of its work while the caseload keeps growing?](/customers/arkana-labs)

How can a medical lab keep patients at the center of its work while the caseload keeps growing?

How can a medical lab keep patients at the center of its work while the caseload keeps growing?

Customer story

[Customer story](/customers/arkana-labs)

Customer story

[How the Garvan Institute is changing the way it does science with Claude](/customers/garvan-institute-qa)

How the Garvan Institute is changing the way it does science with Claude

How the Garvan Institute is changing the way it does science with Claude

Customer story

[Customer story](/customers/garvan-institute-qa)

Customer story

[Novo Nordisk accelerates clinical documentation and drug development with Claude](/customers/novo-nordisk)

Novo Nordisk accelerates clinical documentation and drug development with Claude

Novo Nordisk accelerates clinical documentation and drug development with Claude

Customer story

[Customer story](/customers/novo-nordisk)

Customer story

[Biomni accelerates biomedical discoveries by 100x with Claude](/customers/biomni)

Biomni accelerates biomedical discoveries by 100x with Claude

Biomni accelerates biomedical discoveries by 100x with Claude

Customer story

[Customer story](/customers/biomni)

Customer story

[Homepage](https://claude.com)

Homepage


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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

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  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

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  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

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  [Fable](https://www.anthropic.com/claude/fable)
  Fable

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  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

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  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
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- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

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Company

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- Careers

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- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## bolt-claude-agent-sdk-case-study-claude-by-anthropic-56b5236955.md

# Bolt builds autonomous design system agent on the Claude Agent SDK


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Startup

Product:

Claude Agent SDK

Location:

North America

~53-minute average autonomous agent workflow

powered by Claude Opus 4.7, resolving conflicts and mapping tokens across thousands of components

~90% cache efficiency on the Agent SDK

reducing inference costs across high-traffic workflows

[Bolt](https://bolt.new) is a vibe coding tool that lets users build full applications in natural language, with built-in integrations for databases, payments, and deployment. Built by StackBlitz and powered by the Claude Agent SDK, Bolt's newest capability is a design system agent that lets PMs and designers generate production-ready, on-brand prototypes without writing code.

## With Claude, StackBlitz achieved:

- 10,000+ users uploading their own design systems to Bolt
- ~53-minute design system generation, then unlimited on-brand prototypes in ~5 minutes each, with minimal engineer rework needed to ship
- Autonomous design system generation that consolidates Storybook, GitHub repos, npm packages, Figma tokens, and documentation into a unified system
- ~90% cache efficiency on the Agent SDK, reducing inference costs across high-traffic workflows

## The challenge

Building agents with the Claude Agent SDK

The Claude Agent SDK is a collection of tools that helps developers build powerful agents on top of Claude Code.

Read more

[Read more](https://claude.com/blog/building-agents-with-the-claude-agent-sdk)

Read more

Building agents with the Claude Agent SDK


The Claude Agent SDK is a collection of tools that helps developers build powerful agents on top of Claude Code.


Building agents with the Claude Agent SDK

The Claude Agent SDK is a collection of tools that helps developers build powerful agents on top of Claude Code.

## The problem with fragmented design systems

Most companies don't have their design system in one place. Typography lives in a Google Doc. Components are scattered across Figma files, Storybook instances, and GitHub repositories. Spacing and layout guidelines might be in a wiki, or just in an engineer's head.

That gap has become a major barrier to enterprise adoption of AI development tools. PMs and designers can prototype ideas in tools like Bolt, but without access to the company's actual design language, the result looks generic. "Oftentimes if you just use Bolt, it doesn't have any idea about your company's design system," said Dominic Elm, Founding Engineer at StackBlitz. "And a design system is a somewhat complex system. It has guidelines, typography, spacing, layout, all these things."

The tools can generate code quickly, but the output doesn't match a company's internal standards. Prototypes end up as throwaways: a PM builds something to communicate an idea, but an engineer rewrites it entirely before it can ship. That distance between prototype and production code keeps non-engineers on the sidelines of the development lifecycle.

## The solution

Claude Code

Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.

Read more

[Read more](/product/claude-code)

Read more

Claude Code


Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.


Claude Code

Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.

## Why StackBlitz built on the Claude Agent SDK

StackBlitz had built its own internal agent to power Bolt, but as the team planned a major overhaul, the Claude Agent SDK arrived at the right moment. "We were looking at making a ton of improvements to our agent, looking at a v2," Elm explained. "But then the Agent SDK came and it just made a lot of sense to go with something that is already used by so many people."

The decision shifted the team's focus from building and maintaining agent infrastructure to product innovation. StackBlitz's AI team is small. "We have a couple people, but it's probably still nowhere near the people that are working on Claude Code," Elm added. Claude Code's established user base was part of the appeal: the Agent SDK meant StackBlitz didn't need to match that investment to get the same underlying capabilities. The Agent SDK is built on the same harness that powers Claude Code, so StackBlitz could inherit those capabilities without having to match that investment.

## Building a design system agent with Claude

StackBlitz was one of the earliest teams to go all in on the Agent SDK, and the extended experience building on it has shown Elm how flexible the platform is. "The way it's currently shaped just allows you to build almost any workflow," he said.

The design system agent is a case in point. It starts by taking in everything a company has: Storybook sites, GitHub repositories, npm packages, Figma tokens, documentation files. Users point the agent at all their sources and it does a thorough pass across each one, resolving conflicts, mapping design tokens, and understanding component variants. What comes out is a consolidated intermediate representation of the full design system. The agent uses Claude Opus 4.7, which Elm said "showed the best results overall" for the sustained reasoning this research phase demands.

This research phase can run for 40 minutes to an hour and a half depending on how many sources are connected, averaging around 53 minutes. That's a different kind of task than a typical five-minute prototype build. The SDK's hooks made that feasible. With the stop hook, the team can keep an agent running across a long workflow, pass feedback back in, and change the agent's trajectory mid-run. Custom sub-agents handle parallel tasks while keeping the main agent's context clean. "It helps with overall speed because you can parallelize things," Elm noted. "Also, what the sub-agent does isn't polluting the main context window."

The result lives inside Bolt as a browsable library of all the company's components, sections, and pages in one place. StackBlitz was deliberate about not making Bolt the source of truth for a company's design system. Instead, when a team updates their design system on their end, they can come back to Bolt and reindex, and the agent does an incremental update. Once the design system is in place, a user selects it, prompts Bolt to build something, say a car configurator or a comparison page, and the output follows the company's actual components, typography, and spacing. The agent then checks its own work in a review loop. "You build something and then you check again: does this match what it's supposed to look like?" Elm said, comparing the process to how a developer would verify output against a Figma file.

"Agent SDK just allows you to build almost any workflow."

Dominic Elm, Founding Engineer

Stackblitz


## The outcome

## From throwaway prototypes to production code

The design system agent changes what PMs and designers can deliver. The design system is generated once in an autonomous run averaging 53 minutes. From that point on, any team member can prompt Bolt to produce on-brand prototypes in roughly five minutes, generating code that can go to production with minimal rework. "The idea is that Bolt can generate a prototype that is not just a throwaway," Elm said. "You can take it and hand it to an engineer and they can ship that code almost as-is to production and just connect the business logic to the components."

StackBlitz sees roughly 90% cache efficiency on the Agent SDK, keeping inference costs manageable across these long-running workflows. More than 10,000 users have already uploaded their own design systems to Bolt.

## Looking ahead

StackBlitz is focused on broader adoption among companies shipping production code through Bolt. "The goal is to get PMs and designers actually integrated into the development lifecycle and able to contribute to production code," Elm said. "That's the holy grail for almost everyone."

## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## box-claude-platform-api-case-study-claude-by-anthropic-abb856245e.md

# Box builds document creation into its AI agent with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Large

Product:

Claude Platform

Location:

North America

Concept to customer-facing capability in weeks using the Claude Skills API

instead of building document generation in-house

2-minute contract redline

when Box's team tested jurisdiction changes on a contract

[Box](https://www.box.com/) securely connects enterprise content to AI, enabling organizations to manage files and automate business processes. Its agent, the Box Agent, recently gained the ability to support document creation through Anthropic's Skills API.

## With Claude, Box:

- Saved months of development time by using the Skills API instead of building document generation in-house
- Went from concept to customer-facing document creation in weeks by using the Skills API instead of building in-house
- Redlined a contract in 2 minutes instead of an afternoon of manual review
- Generates multiple document formats from a single conversation: the same source material returned as a slide, a spreadsheet, or a written brief
- Creates PowerPoint, Excel, Word, and PDF files inside the Box agent without a separate code-execution environment
- Analyzes spreadsheets using their full structure rather than extracted text
- Maintains enterprise security through Box's existing LLM gateway, with only 2 new data paths added

## The challenge

Redlined a contract vs. an afternoon of manual review


Redlined a contract vs. an afternoon of manual review


2 minutes

Redlined a contract vs. an afternoon of manual review

## Bringing document creation inside Box

Box customers could already create, collaborate on, and sign documents inside the platform. Early customers of the new Box Agent consistently requested the ability to generate presentations, documents, and other file formats. Building that capability in-house didn’t make sense from a timing, effort, or focus standpoint. It would have meant standing up a distributed code-execution environment across Box's data centers and meeting the 5-nines reliability bar Box's customers expect. Box's team estimated the work for the in-house path would take months of engineering time.

“Box's strength is in how enterprise content is managed, governed, and put to work,” said Darryl Sladden, Staff Product Manager for AI at Box. “The intelligence to make a good slide is a different problem, and it's one Anthropic has already solved.”

## The solution

Choosing the right Claude model

Learn when to use Haiku, Sonnet, or Opus to get better results and stay inside your rate limit. A practical guide to picking the right Claude model.

Choosing the right Claude model


Learn when to use Haiku, Sonnet, or Opus to get better results and stay inside your rate limit. A practical guide to picking the right Claude model.


Choosing the right Claude model

Learn when to use Haiku, Sonnet, or Opus to get better results and stay inside your rate limit. A practical guide to picking the right Claude model.

## Pre-built skills connected to the path Box already trusted

Box turned to Anthropic's Skills API for the generation itself. Anthropic's pre-built skills for PowerPoint, Excel, Word, and PDF deliver packaged expertise: they encode what makes a slide visually appealing, how to structure analytical spreadsheets, and how to handle complex Word edits cleanly.

“Using the API, we’re able to show the customers very early how they can save work and time, and start to change their processes very quickly,” Darryl says.

The integration principle was to change as little as possible. Box already routes all LLM requests through a production gateway that handles logging, request counting, and access control. Rather than create a separate path for document generation, the team added exactly two things: file upload on the way in, file download on the way out.

“We ran this through our main production path and added the file upload, file download capabilities,” Darryl says. “Everything else: the same file versioning, the same ownership. The only difference we have to talk about is those two paths.”

Inside the agent, Box routes work across Claude models by difficulty. Sonnet typically interprets the user's request, searches Box for relevant source files, and assembles context, while file generation often goes to the more capable Opus model. That flips the common pattern of using the larger model as planner and a smaller one as executor, but it matches where the difficulty sits: orchestrating over Box content is well-bounded, while producing a document that looks right demands more from the model.

The pre-built skills are also what made the speed possible. Spreadsheet analysis benefits from the full structure of a spreadsheet rather than just text extracted by RAG, and PowerPoint generation depends on judgment that's hard to specify, let alone replicate. “PowerPoint files have a lot of taste,” Darryl said. “It's really the designer's mind that I always find is most valuable, that it's actually been trained in.”

The capability runs under Box's existing Anthropic agreement, which contractually ensures customer data isn't used for training. Containers that execute skill code are short-lived, lasting only minutes. For Box's security team, the review was about two new data paths, not a new trust boundary.

How enterprises are building AI agents in 2026

New research from 500+ technical leaders reveals how enterprises are deploying AI agents—and why 80% already report measurable ROI.

How enterprises are building AI agents in 2026


New research from 500+ technical leaders reveals how enterprises are deploying AI agents—and why 80% already report measurable ROI.


How enterprises are building AI agents in 2026

New research from 500+ technical leaders reveals how enterprises are deploying AI agents—and why 80% already report measurable ROI.

## The outcome

## Redlining a contract in 2 minutes

Using the Skills API, Box went from concept to customer-facing capability in weeks. A member of Box's internal team tested the agent on a real contract, asking it to show redlines for changing the governing jurisdiction from New York to California. “We just waited two minutes, and it output the entire document,” Darryl said. “It was smart enough to change not only the state, but the city and all the additional clauses that talked about court.”

The financial summary flow works the same way: a user asks for a slide summarizing a company's financial position; the agent searches their Box folders, finds the previous quarterly report and recent monthly updates, pulls the relevant figures, and returns a formatted draft slide with the initial work done, ready for the team to add insights. A follow-up request for the same output as a spreadsheet reuses what the agent already found.

Box went from concept to customer-facing document creation capability in about a month, a timeline that wouldn't have been possible building from scratch. The time that didn't go into infrastructure went into making the agent actively useful inside the enterprise.

The principle that emerged: use pre-built skills where the expertise is general and already trained in; build your own where the knowledge is yours. “The trajectory of AI is really what we're betting on for this,” Darryl said. “Our advice is to look at each capability not only how it is now, but how it will be in six months.”

“Using the API, we’re able to show the customers very early how they can save work and time, and start to change their processes very quickly."

Darryl Sladden

Staff Product Manager for AI, Box

## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[A conversation with Cursor on building coding agents for professional developers](/customers/cursor-qa)

A conversation with Cursor on building coding agents for professional developers

A conversation with Cursor on building coding agents for professional developers

Customer story

[Customer story](/customers/cursor-qa)

Customer story

[Homepage](https://claude.com)

Homepage


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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## brainlabs-claude-cowork-case-study-claude-by-anthropic-2cd1363c7c.md

# How Brainlabs gave 1k+ marketers at its media agency an AI coworker with Claude Cowork and skills


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Professional services

Company size:

Large

Product:

Claude Cowork

Claude Enterprise

Location:

North America

~400 Skills

authored by employees in four weeks

91% adoption rate

in North America

[Brainlabs](https://www.brainlabsdigital.com/) is a media agency with offices across the US, UK, LATAM, and APAC, running media and advertising campaigns for mid-sized and enterprise clients across industries. Over four weeks, the company rolled out Claude Cowork to its full workforce, with employees authoring hundreds of their own skills and automations.

## With Claude, Brainlabs built:

- A library of roughly 400 skills authored by employees in four weeks
- A Cowork deployment reaching about 1,000 employees across the agency
- A Notion-based repository of Cowork skills that non-developers can use directly 
- A Claude-powered "skills auditor" that reviews skills to find more efficiencies and consolidate the growing library
- A Managed Agents setup inside Notion that triggers Claude when work changes state
- A "suggest a skill" process so any employee can propose a new automation

## The challenge

How to create Skills

Follow our step-by-step guide to write custom skills that extend Claude's capabilities with real examples and practical patterns.

Read more

[Read more](https://claude.com/blog/how-to-create-skills-key-steps-limitations-and-examples)

Read more

How to create Skills


Follow our step-by-step guide to write custom skills that extend Claude's capabilities with real examples and practical patterns.


How to create Skills

Follow our step-by-step guide to write custom skills that extend Claude's capabilities with real examples and practical patterns.

## Scaling repeatable work across a large agency

An agency at Brainlabs's size produces a steady cadence of campaign work with dozens of recurring workflows. The company's roughly 1,000 strategists, media planners, data scientists, and creative leads spend significant chunks of their day on repeatable work: drafting creative briefs, QA-ing media plans, pulling client reporting, summarizing campaign data. Across that many people, every team rebuilding the same things by hand starts to add up fast.

For Brainlabs's CTO Ben Vincent, the principle was simple. "If you're doing something more than three times, you should try to automate it," Vincent said. The company's CEO Dan Gilbert wanted that principle applied across the whole business, not just the engineering org. The original target was to have Claude live across the entire workforce in a week.  

## The solution

Skills explained

Where do Skills fit in the Claude stack alongside prompts, Projects, MCP, and subagents? Learn what tool to use when—and how they work together.

Read more

[Read more](https://claude.com/blog/skills-explained)

Read more

Skills explained


Where do Skills fit in the Claude stack alongside prompts, Projects, MCP, and subagents? Learn what tool to use when—and how they work together.


Skills explained

Where do Skills fit in the Claude stack alongside prompts, Projects, MCP, and subagents? Learn what tool to use when—and how they work together.

## An authoring layer for skills

Brainlabs treated Cowork as the foundation, and skills as the layer on top. Over four weeks, Cowork went live across the workforce, with workshops to walk strategists, planners, and creative leads through how Claude could plug into the tools they were already using.

For skills, Brainlabs needed an authoring layer the same audience could actually use. The company made Notion the home for its org-wide skills library: employees store skills directly inside Notion, where the company’s knowledge base, meeting notes, and team workflows already sit. Notion packages each Skill and pushes it to GitHub for revision, while the Notion page stays as the source of truth.

"We've made all of them open,” Vincent said. “Anyone in the company can go in and read the details of any skill.” A "suggest a skill" process gave any employee a way to propose a new automation without going through engineering, and an org-wide skills guideline set the bar for quality. The rollout to get Claude live across the whole company took four weeks, during which time roughly 400 skills landed in the library.

The library spans the agency’s full range of work. Two examples Brainlabs has invested in heavily: an SEO audit skill, refined across thousands of iterations from the SEO team and built on a context layer drawn from over a decade of agency work; and a brand skill that produces presentation decks, social graphics, and one-pagers that stay on-brand without a designer in the loop. The audit skills alone number in the dozens, each with its own context layer.

Keeping the quality bar high as the library grew into the hundreds required a second piece, and Brainlabs built it as a skill itself: an auditor that reviews every other skill for duplication, overlapping instructions, and token inefficiency, then proposes consolidations and rewrites. “The skills auditor checks: have you done this in a clean way, is it concise?” Vincent explained. “We built it after versions 2, 3, and 4 of the library got unwieldy from over-enthusiastic agent creation across the company.” The team is also using the analytics API to see which skills are actually getting used inside chains of thought, so the library can grow on the basis of evidence rather than enthusiasm.

Security and governance were handled the same way, cautiously, and in stages. Data stays isolated by design: a Skill only pulls what the person running it is already authorized to access. Every skill also has a designated owner who reviews and approves changes before it goes live, so quality and access controls keep pace as the library grows.  
  
The newest addition sits on top of all of this. Brainlabs is one of the early customers running Managed Agents inside Notion. "We use actions. We get them to look at the Notion boards, and when something is happening it fires off to Claude," Vincent said. One example is a task agent called Get Stuff Done that works tickets on a Kanban-style board: a Notion agent tags a task with “Claude” when it judges the work complex enough, and the managed agent picks it up from there, drawing on the company’s skills library and connectors to Slack, Google Calendar, and other platforms to produce outputs like PowerPoints and research documents. 

The team has put the agent to work on its own projects, including managing the Cowork rollout itself. The team is also evaluating the Claude Agent SDK for more complex server-side agents that would sit alongside the Notion-hosted ones.

"If you're doing something more than three times, you should try to automate it."

Ben Vincent

CTO, Brainlabs


## The outcome

## ~400 skills in four weeks, with agents on top

Four weeks after the rollout began, Brainlabs employees had authored roughly 400 skills covering everything from presentation-building to client reporting, with the library still growing as more people determined which parts of their own work fit the "more than three times" rule. Cowork sits underneath all of it, with about 1,000 employees handing off recurring tasks inside the tools they already use and picking up finished work on the other side. "We're automating all the mundane tasks so employees can do the more strategic things," Vincent added.

For Dan Gilbert, Brainlabs’s Global CEO, the biggest gains have been in the depth and consistency of the work itself. SEO audits used to vary in quality depending on which strategist ran them. The SEO audit skill changed that. “It’s one skill, refined across thousands of iterations from our SEO team, that captures the full universe of what to look for and what good looks like,” Gilbert said. “It doesn’t rely on what any one strategist happens to remember on the day.” Client reporting saw the same shift. “The strategists in the loop spend their hours on judgement, prioritization, and client strategy instead of mechanical assembly,” Gilbert added. For clients, this lands as a different service, not a faster one, with real-time coverage and expanded capability that wasn't possible before.

Writing tasks see the same lift agency-wide, which matters because writing is a daily part of almost everyone’s job at Brainlabs. Cowork is preloaded with the company’s style guide and each person’s individual writing style, so drafts come out around 80% of the way there in Brainlabs’s voice rather than starting from a blank page. “That’s a real quality lift, especially for people whose core job isn’t writing,” Gilbert said.

Vincent uses Cowork as his own ideation tool. “I have a bunch of random ideas that I never have the time to explore,” Vincent explained. “Now I can write the idea down in Cowork, and Claude will go investigate, build me a document, and I have all the information I need.” With Managed Agents now firing inside Notion when work changes state, Brainlabs is seeing what proactive, not just reactive, automation looks like inside a working agency.

For Vincent, this is the foundation, not the finish line. "I think it's going to go so far beyond where we are now," Vincent said. "We're going to have a bunch of agents hosted in a variety of places, which will expand our team's capabilities for the deep strategic work that grows our clients' businesses.”

“Now I can write the idea down in Cowork, and Claude will go investigate, build me a document, and I have all the information I need.”

Ben Vincent

CTO, Brainlabs

## Related stories

[Caylent turns months of migration work into days with Claude Agent SDK](/customers/caylent)

Caylent turns months of migration work into days with Claude Agent SDK

Caylent turns months of migration work into days with Claude Agent SDK

Customer story

[Customer story](/customers/caylent)

Customer story

[How can a two-person fabrication studio make room for problems it’s never solved before?](/customers/bla-studios)

How can a two-person fabrication studio make room for problems it’s never solved before?

How can a two-person fabrication studio make room for problems it’s never solved before?

Customer story

[Customer story](/customers/bla-studios)

Customer story

[LG CNS modernizes 20-year-old enterprise systems with Claude](/customers/lg-cns)

LG CNS modernizes 20-year-old enterprise systems with Claude

LG CNS modernizes 20-year-old enterprise systems with Claude

Customer story

[Customer story](/customers/lg-cns)

Customer story

[How Blank Metal, a lean professional services firm, runs on Claude Cowork](/customers/blank-metal-qa)

How Blank Metal, a lean professional services firm, runs on Claude Cowork

How Blank Metal, a lean professional services firm, runs on Claude Cowork

Customer story

[Customer story](/customers/blank-metal-qa)

Customer story

[Homepage](https://claude.com)

Homepage


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Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## braintrust-claude-platform-api-case-study-claude-by-anthropic-3d9a869947.md

# Braintrust revolutionizes talent acquisition and career growth with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Recruiting

Company size:

Small

Product:

Claude Platform

Location:

North America

25% more applicants

for Claude-powered job descriptions

\$150K saved

with AI-powered talent screening

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Braintrust, an AI-powered recruiting platform, uses Claude to speed up the hiring process for clients while empowering job seekers to advance their careers. With Claude, Braintrust has achieved:

- 25% increase in job applicants for clients using Claude-powered job descriptions
- 50% of clients using their AI-generated job description generator
- Close to 90% of hires coming from matches rated as good or great
- AI-assisted screening and interviews save recruiters significant time
- 100% AI-powered talent screens, giving results in minutes rather than weeks, uncapping throughput and saving over \$150K to date

## Matching talent with opportunity at scale

Braintrust aims to revolutionize recruiting in today's competitive talent landscape by addressing key pain points for employers and job seekers. The company faced the challenge of efficiently matching quality candidates with opportunities, given the overwhelming volume of applications for popular roles. Elena Luneva, Braintrust's Chief Product Officer, highlighted the scope of this issue, saying "over 800 applicants might apply to a role, and only 10% are real."

## Building trust with ethical, high-performing AI

After evaluating several large language models, Braintrust selected Claude for its performance, ethical AI capabilities, and seamless integration with their tech stack. The team found that Claude excelled at producing ethical, unbiased content, which is crucial for professional tasks like conducting interviews and writing job descriptions. Emma Teng, Head of AI and Data at Braintrust, noted, "Claude's ethical AI and safety-first design made it more attractive than other models."

Claude's 200,000-token context window was also invaluable for lengthy interactions. Teng explained, "This is very helpful for a 30 or 60 minute interview. We need to pass a lot of information to the model to produce the next response. This longer context window helped our implementation."

Additionally, Braintrust's existing Amazon Web Services (AWS) infrastructure made Claude an ideal choice. Teng elaborated, "Our overall tech stack is in the AWS environment. So being able to access Claude models in Amazon Bedrock was a great advantage." The team found it easy to deploy Claude, leveraging AWS tools like CloudWatch for monitoring and troubleshooting.

## Powering innovative AI features across the hiring lifecycle

Braintrust integrated Claude into key features to enhance their platform:

1.  AIR - AI Recruiter: Powered by Claude 3.5 Sonnet, this tool conducts initial screening interviews, saving recruiters time, giving more candidates a chance, and providing talent an experience where they are understood and listened to.
2.  Job Description Generator: This Claude-powered assistant helps clients quickly create compelling job postings, increasing the number of qualified applicants.
3.  Semantic Search: A feature in development that allows recruiters to search for candidates using natural language queries instead of rigid filters.

## Better outcomes for employers and job seekers

Integrating Claude has benefited both Braintrust's clients and job seekers. Luneva reported strong adoption of the AI-powered features, noting, "50% of clients are already using the job description generator. Those jobs now get 25% more applicants because the descriptions are richer."

AI tools are also boosting recruiter efficiency. Teng noted, "Recruiters would love to speak to more candidates, but it's time-consuming. With AI conducting the interviews, you can spread your net a little wider. This is a win-win for recruiters and talent."

Braintrust's Claude-powered platform offers job seekers valuable career growth opportunities. The system provides personalized job recommendations and insights into candidates' standing. This transparency allows talent to identify skill gaps and connect with mentors to enhance their qualifications.

## Looking forward

Braintrust sees AI as key to making recruiting more human-centric and equitable. Luneva envisions a future where AI eliminates tedious tasks, allowing recruiters to focus on building meaningful candidate relationships and telling their company’s story. She explains, "AI is actually making things more human. You get rid of the fluff, the box-checking, the vanilla questions and recruiters can focus on finding the right person for the job."

The company is excited about Claude's potential to reduce hiring bias. Luneva emphasized, "With LLMs or AIs, there's no bias from past experiences, so you get built-in diversity by seeing previously unseen candidates."

As Braintrust continues to innovate with Claude, they aim to create a recruiting ecosystem that unlocks human potential, fosters diversity, and efficiently connects talent with opportunities. By harnessing AI, Braintrust is working towards a future where companies and candidates can thrive in a streamlined, transparent, and equitable hiring landscape.


Video caption


[Prev](#)

Prev


## Related stories

[Fountain accelerates frontline workforce hiring and management with Claude](/customers/fountain)

Fountain accelerates frontline workforce hiring and management with Claude

Fountain accelerates frontline workforce hiring and management with Claude

Customer story

[Customer story](/customers/fountain)

Customer story

[micro1 transforms technical recruiting with Claude](/customers/micro1)

micro1 transforms technical recruiting with Claude

micro1 transforms technical recruiting with Claude

Customer story

[Customer story](/customers/micro1)

Customer story

[Skillfully transforms hiring through AI-powered skill simulations with Claude](/customers/skillfully)

Skillfully transforms hiring through AI-powered skill simulations with Claude

Skillfully transforms hiring through AI-powered skill simulations with Claude

Customer story

[Customer story](/customers/skillfully)

Customer story

[Homepage](https://claude.com)

Homepage


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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## brand-ai-claude-platform-api-case-study-claude-by-anthropic-430cde0822.md

# Brand.ai uses AI to make brands more human with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Professional services

Company size:

Small

Product:

Claude Platform

Location:

North America

\$5M to fraction

annual brand compliance cost reduction

600 pieces

of content managed by one copywriter

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Brand.ai is transforming how global brands operate, turning years of painstaking agency work into an instant, AI-powered system that maintains brand consistency across millions of touchpoints, all while preserving the human touch that makes brands special.

With Claude, brand.ai delivers transformative results:

- Reduces brand compliance costs for enterprise clients from \$5M to a small fraction of that amount per year
- Enables one copywriter to manage 600 pieces of content
- Reduces brand guideline creation and rollout from 24 months to just days
- Accelerates agency onboarding from months to days
- Maintains consistency across thousands of global touchpoints

## The growing crisis in brand management

Today's brands face a simple problem: they need to stay consistent across countless digital channels, but their tools haven't kept up. The traditional approach of static brand guidelines created by agencies no longer works in a world of constant content creation across global teams.

"At my previous company, we waited almost two years for our agency to create a brand book. Meanwhile, exhausted teams worked around the clock across time zones, armed with nothing but a logo and a name, desperately trying to maintain some thread of consistency," said Chelsey Susin Kantor, co-founder at brand.ai.

The problem goes beyond just speed. Michael Carter, co-founder at brand.ai, said, "Today's brands exist as a massive mosaic of digital touch points, different narratives, and experiences that can't be contained in a static guideline document." This overwhelming complexity, combined with pressure to prove ROI and create content at scale, has pushed marketing teams into settling. Kantor explained, "Teams end up with a culture of 'it's good enough' because they simply don't have the time to do better. They're trapped in a cycle of managing brand compliance instead of growing their brands."

## Why Claude stands out for brand intelligence

After evaluating multiple AI models, brand.ai chose Claude for its unique ability to understand and preserve authentic brand voice. "From our first tests with Claude, we were struck by its thoughtful and nuanced communication," said Michael Carter, co-founder at Brand.ai. "There was a distinctly human quality to its responses that set it apart from other models."

The decision went beyond just tone. Brand.ai built their platform around Claude's technical advantages, particularly its industry-leading context window that allows it to process entire brand guidelines at once. They implemented two complementary retrieval systems around Claude—one for surfacing relevant brand insights, another for maintaining context in conversations.

A conversation with Anthropic's team confirmed brand.ai's choice. "When I asked why Claude performed so much better at these tasks than other models, they explained their focus on making AI feel human—training it to convey concepts naturally," recalled Chelsey Susin Kantor, co-founder at brand.ai. "It sounds counterintuitive to use AI to keep brands human, but that's exactly what we needed. We're using AI to handle the analytical burden so marketing teams can stay in their creative, human headspace. Claude was the perfect partner for that vision."

## How Claude powers the future of brand management

Brand.ai's platform, powered by Claude, transforms static guidelines into dynamic brand engines that earn praise from marketing leaders across industries.

For established brands, it provides instant brand alignment. David Corns, Chief Marketing Officer at Opendoor, said, "The Opendoor brand is our most valuable asset. With Brand.AI, we can quickly align partners with our brand standards while driving sharper insights, faster briefs, and stronger ideas."

Global brands particularly benefit from the platform's ability to scale brand consistency. "As a CMO, my priority is growing the brand so we can grow the business in the most efficient way possible," said Brian Irving, Chief Marketing Officer at Lyft. "From Airbnb and Eventbrite to Apple and Google, brand has always been important but incredibly manual, time consuming and expensive work, especially at a global scale. Brand.ai is the first tool I've seen that actually understands the brand and culture and powers better, faster work for marketers and partners."

The platform stands out for its focus on brand enhancement rather than just efficiency. "A lot of AI is built around optimization and self-serving efficiency. But brand.ai has been born with the desire to liberate," said Rob Campbell, Chief Strategy Officer at Colenso BBDO. "It's created for inclusivity and understanding, and that unlocks potential for brands that most marketing AI models fail to even recognize."

## Transforming organizations through AI-powered brand management

The impact extends beyond efficiency gains. By automating routine brand management tasks, brand.ai frees creative teams to focus on strategic work. Enterprise clients have cut their brand compliance costs from \$5M annually to a fraction while improving consistency. "Now you can focus those dollars and humans' energy on growing the brand rather than policing it," explained Kantor.

For marketing teams, the platform eliminates the exhausting overhead of manual brand management. The Brooks Institute's study on AI's impact on labor markets supports what brand.ai's findings: AI tools that deeply understand specific domains can transform how entire sectors work while enhancing rather than replacing human creativity.

## Leading the future of AI-powered branding

Brand.ai sees AI transforming not just brand management, but entire organizational structures. Carter said, "Right now, enterprises waste countless hours in meetings about meetings, buried under layers of brand bureaucracy. AI tools will eliminate that overhead, freeing teams to focus on what matters—building stronger brands."

Their vision goes beyond just maintaining brand consistency. Instead of enforcing static guidelines, brand.ai aims to create living brand ecosystems that evolve naturally. "We want to build something that makes traditional brand books obsolete," said Kantor. "A dynamic system where brands can grow and adapt while staying true to their core identity."

With Claude's intelligent automation, brand.ai is unleashing the full potential of creative teams to shape stronger, more resonant brands. "The brand is the soul of the company," says Kantor, and this soul now shines brighter as AI amplifies human creativity rather than constraining it.


Video caption


[Prev](#)

Prev


## Related stories

[Caylent turns months of migration work into days with Claude Agent SDK](/customers/caylent)

Caylent turns months of migration work into days with Claude Agent SDK

Caylent turns months of migration work into days with Claude Agent SDK

Customer story

[Customer story](/customers/caylent)

Customer story

[How can a two-person fabrication studio make room for problems it’s never solved before?](/customers/bla-studios)

How can a two-person fabrication studio make room for problems it’s never solved before?

How can a two-person fabrication studio make room for problems it’s never solved before?

Customer story

[Customer story](/customers/bla-studios)

Customer story

[LG CNS modernizes 20-year-old enterprise systems with Claude](/customers/lg-cns)

LG CNS modernizes 20-year-old enterprise systems with Claude

LG CNS modernizes 20-year-old enterprise systems with Claude

Customer story

[Customer story](/customers/lg-cns)

Customer story

[How Blank Metal, a lean professional services firm, runs on Claude Cowork](/customers/blank-metal-qa)

How Blank Metal, a lean professional services firm, runs on Claude Cowork

How Blank Metal, a lean professional services firm, runs on Claude Cowork

Customer story

[Customer story](/customers/blank-metal-qa)

Customer story

[Homepage](https://claude.com)

Homepage


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  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## brex-claude-platform-api-case-study-claude-by-anthropic-8f10d9c93b.md

# Brex reimagines spend management with Claude in Amazon Bedrock


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Financial services

Company size:

Medium

Product:

Claude Platform

Partner:

AWS

Location:

North America

\$56.5 million

in annual salary savings across customers

94% compliance

rate vs 70% industry standard

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Brex, the modern financial platform combining global corporate cards, spend management, banking and travel, is transforming expense management by integrating AI capabilities directly into their core product offerings with Claude in [Amazon Bedrock](https://aws.amazon.com/bedrock/claude/).

Claude helps Brex to:

- Automate 75% of expense transactions, achieving a 94% compliance rate versus the industry standard of 70%
- Save customers 169,000 hours per month on expenses and accounting through automation
- Save \$56.5 million in annual salary costs across all customers
- Review 100% of transactions with AI-driven anomaly detection at the line-item level

## Rethinking expense management for AI-first experiences

With a goal of helping businesses spend smarter and move faster, Brex recognized that traditional spend management approaches were reaching their limits. Finance professionals spent countless hours reviewing expenses, while employees wasted time on tedious data entry instead of focusing on their primary work. The status quo required managers and auditors to click through numerous expense reports, often without clear context for why their action was required.

"Every company needs spend management from the moment they have a corporate card or bank account," said David Horn, who leads AI at Brex. "It's just the level of maturity and complexity that changes as they grow. With AI, we can abstract away most of that complexity, allowing both finance teams and employees to focus on what truly matters."

## Selecting Claude for enterprise-grade reliability

After exploring various AI models beginning in 2023, Brex chose Claude for its technical capabilities and Anthropic's approach to model development and security.

"What we've valued about Anthropic is not just their powerful models, but how they've positioned them for enterprise needs," said Horn. "When I talk with customers about AI, data privacy is always their first concern—it's the critical foundation we have to address before we can even begin discussing capabilities."

Using Claude in Amazon Bedrock proved advantageous for Brex's enterprise implementation. Jin Shao, a software engineer at Brex, said, "Deploying Claude in Amazon Bedrock gives us seamless integration with our existing [Amazon Web Services (AWS) infrastructure](https://aws.amazon.com/about-aws/global-infrastructure/) and services. Building effective AI applications requires more than just an LLM model—you need knowledge bases, prompt management systems, and robust security controls. Amazon Bedrock provides all these capabilities in one place, reducing our integration overhead."

The AWS environment aligns with Brex's enterprise security requirements, a key consideration with Brex growing its enterprise revenue 80% in the past year and now serving over 200 public companies Shao added, "Since we already host our services and databases on AWS, implementing Claude in Amazon Bedrock was a natural extension that maintained our security posture. This integration allows us to leverage AWS Identify and Access Management (IAM) for access control and keep all data processing within our existing security boundaries, essential for handling sensitive financial information."

Brex also benefits from the operational efficiency of the AWS environment. Shao noted, "The streamlined deployment and monitoring capabilities in Amazon Bedrock have accelerated our development process. We can rapidly test new Claude models as they're released and scale our implementation without managing separate infrastructure, allowing our team to focus on building innovative experiences for our customers rather than managing complex systems."

## How Claude powers intelligent expense management

Brex decided to rebuild their platform with AI at its core. Tim Foster, Engineering Manager at Brex, says, "We've spent the past several months fundamentally reimagining the entire spend management stack. Instead of making incremental improvements, we looked at every touchpoint—from the employee submitting expenses, to the manager approving them, to the finance team auditing them, to the overall process optimization. Our central question has been: How can we exponentially improve our customers’ core financial workflows with AI? How can we rebuild each of these experiences from the ground up with AI at the core, rather than simply adding AI features to our existing workflows?"

Claude powers several key capabilities in Brex's reimagined platform:

- **Conversational expense submission**: Their new spender experience makes expense management nearly invisible to employees. The system analyzes contextual information like calendar events, location data, and spending patterns to automatically categorize expenses and apply compliance rules without requiring manual input. This transforms expense management from a burdensome task into a seamless background process that increases compliance while eliminating administrative work.
- **AI-powered policy interpretation**: Finance teams can upload policy documents directly into the system instead of complex rule configurations. The AI interprets these documents intelligently, eliminating the need to translate policies into technical rules or decision trees.
- **Intelligent expense auditing**: An AI-first workbench transforms how finance professionals review expenses by proactively grouping related expenses, flagging policy concerns, and providing explanations with recommended actions. This makes each review more meaningful and efficient.
- **Contextual policy guidance**: The system provides employees with relevant policy information before they spend rather than flagging violations after the fact. This creates a proactive approach to compliance that reduces policy violations while improving the employee experience.

## Transforming finance operations through intelligent automation

Brex’s AI updates have significantly impacted finance teams and employees. Now, Brex automates 60% of expenses, saving customers about 73,600 hours monthly with auto-generated receipts and expense documentation.

These benefits translate to significant financial impact, with customers collectively saving \$56.5 million in salary dollars annually. For individual finance teams, auto-generated receipts and documentation save an average of \$21,500 in salary costs and 204 hours per year.

Beyond time and cost savings, Brex's AI-driven approach creates a more effective compliance environment. While the industry standard for expense compliance hovers around 70%, Brex customers achieve a 94% compliance rate. This is possible through AI-driven anomaly detection that reviews 100% of transactions and identifies out-of-policy spend at the line-item level.

"Our goal is to empower employees to spend with confidence knowing that they are making appropriate business purchases without needing to be a finance expert," said Horn. "Let's be honest—almost no one reads their company's spend policy from cover to cover. AI can transform this experience by providing contextual guidance at the right moment, before the spending occurs. Instead of flagging violations after the fact, we can proactively guide employees with relevant policy information exactly when they need it."

This approach enables finance teams to focus on exceptions rather than reviewing everything, creating a trust-based system that scales. Foster said, "We would rather have people review by exception rather than review as the default."

## Building an AI-first future for finance operations

Brex is innovating at the intersection of AI and finance, working closely with Anthropic and AWS to expand their Claude-powered capabilities in spend management. Their vision extends beyond simple automation to create a new paradigm where AI guides finance operations.

"Like many companies, we're enhancing our existing workflows by adding AI capabilities," said Horn. "But the future we're building toward is more transformative—where customers won't need to navigate our traditional interface at all. Instead, they'll simply have conversations with an AI that understands their needs and handles the financial operations automatically. For example, having a deep understanding of the company’s policies and SOPs so that all review and audit actions for clear-cut spend cases can be fully automated, escalating only the grey areas to humans for judgment calls."

This collaboration with Anthropic and AWS aligns with Brex's belief that as AI advances, the differentiating value in spend management will shift from software features to compliance expertise, partnerships, and intelligent automation—areas where Brex excels.

"As AI makes software development more accessible, technical features alone won't differentiate solutions," said Horn. "What will really matter is our expertise in compliance and our strategic collaborations—things AI can't replicate. Those are exactly the areas where Brex excels, and why we'll continue to lead in spend management."


Video caption


[Prev](#)

Prev


## Related stories

[How Satispay's engineers write 75% of their code with Claude](/customers/satispay)

How Satispay's engineers write 75% of their code with Claude

How Satispay's engineers write 75% of their code with Claude

Customer story

[Customer story](/customers/satispay)

Customer story

[OffDeal powers every stage of M&A advisory with one Claude-based agent](/customers/offdeal)

OffDeal powers every stage of M&A advisory with one Claude-based agent

OffDeal powers every stage of M&A advisory with one Claude-based agent

Customer story

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Customer story

[Money Forward builds an AI-native engineering organization with Claude Code](/customers/money-forward)

Money Forward builds an AI-native engineering organization with Claude Code

Money Forward builds an AI-native engineering organization with Claude Code

Customer story

[Customer story](/customers/money-forward)

Customer story

[Nevis accelerates advisor productivity with Claude](/customers/nevis)

Nevis accelerates advisor productivity with Claude

Nevis accelerates advisor productivity with Claude

Customer story

[Customer story](/customers/nevis)

Customer story

[Homepage](https://claude.com)

Homepage


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Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## brian-impact-foundation-claude-platform-api-case-study-claude-by-anthropic-f1f08af9b9.md

# Brian Impact Foundation powers their search for the next generation of social innovators with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Professional services

Beneficial Deployments

Company size:

Small

Product:

Claude Platform

Location:

Asia Pacific

100x more candidates

reviewed with Claude - 20,000 vs 200

3x more reviews

per candidate for thorough evaluation

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Brian Impact Foundation, a nonprofit focused on using technology to solve social problems, used Claude to help the team review 100x more candidates than the year prior, allowing the team to consider a much larger pool of innovators and create a more equitable process for identifying fellowship candidates.

## Large impact, small team

In 2021, Kakao founder Brian Beom-su Kim pledged to give more than half his \$8.9 billion net worth to social causes. He launched Brian Impact Foundation to support individuals and organizations using technology — especially AI — to solve social problems. Today, Brian Impact Foundation awards grants to nonprofit organizations and supports individual innovators through fellowships.

But like most nonprofits, the foundation operates with a lean team. Just 13 people manage millions of dollars in grants. “Even though you try your best to go through every candidate in a very equitable way, you run out of time and resources,” says Soomin Syd Kim, project director at Brian Impact Foundation.

## Generative AI as a lever for scale

Soomin’s team turned to generative AI to help the organization expand its fellowship applicant pool and assess each candidate more thoroughly. They built a platform they call Benevolence Enhancing Expert System, or BEES, which uses Claude to turn massive amounts of data into an easy-to-read summary about potential fellows.

“Most of the data we use in the philanthropy sector is unstructured, so it is perfect for GenAI and large language models,” Soomin says, noting that it’s a similar problem faced by investors performing due diligence.

When selecting an LLM, she was drawn to Anthropic’s focus on safety, as well as Claude’s capabilities. “Claude’s long context window was significant for us because we process a lot of news articles,” she says.

## Accelerating application review with Claude

The team uses BEES for two use cases: identifying prospective fellowship candidates and reviewing fellowship applications.

BEES first gathers diverse types of data related to social problems and innovation from the open web. It sends the raw data to Claude to extract potential candidate information, summarize the contents, and analyze the quality, structure, and type of the data. Then, using information that meets a certain quality threshold, Claude organizes the information based on the criteria the foundation uses to assess applicants.

Information is surfaced to reviewers in a custom web app designed to make it easy for them to review everything about the prospective candidate or applicant: various kinds of information that might help Brian Impact Foundation understand their work as an innovator.

Previously, reviewers had to conduct laborious manual searches to gather information about each prospective fellow. “This is really huge in terms of improving efficiency in resource allocation,” Soomin says.

## How Claude drove a 100x increase in candidates

Prior to selecting Anthropic for foundation models, Brian Impact Foundation relied on members of its expert network to recommend candidates for fellowships. The team knew they were potentially missing out on supporting innovators who could benefit from the foundation’s support, but they simply didn’t have the time or resources to broaden their search.

Last year, with Claude, they reviewed over 20,000 candidates—one hundred times more candidates than the previous year.

Claude also accelerates the process of reviewing fellowship applications, enabling the team to study every applicant deeply and select fellows based on the most thorough review possible. “We tripled the number of reviews for each candidate,” Soomin says.

With Claude, Brian Impact Foundation can be confident that it’s supporting the most deserving social innovators without diverting resources away from its core mission: creating positive change.

> Partnering with Anthropic has helped our team of 13 discover a larger number of fellowship applications and review every application more thoroughly. This enables us to increase equity in our fellowship application process, strengthening our mission to support innovators using technology to make the world a better place.

\- Soomin Syd Kim, Project Director at Brian Impact Foundation


Video caption


[Prev](#)

Prev


## Related stories

[Caylent turns months of migration work into days with Claude Agent SDK](/customers/caylent)

Caylent turns months of migration work into days with Claude Agent SDK

Caylent turns months of migration work into days with Claude Agent SDK

Customer story

[Customer story](/customers/caylent)

Customer story

[The Epilepsy Foundation turns years of expert content into a personal epilepsy assistant with Claude](/customers/epilepsy-foundation)

The Epilepsy Foundation turns years of expert content into a personal epilepsy assistant with Claude

The Epilepsy Foundation turns years of expert content into a personal epilepsy assistant with Claude

Customer story

[Customer story](/customers/epilepsy-foundation)

Customer story

[How the Epilepsy Foundation uses Claude across the organization](/customers/epilepsy-foundation-qa)

How the Epilepsy Foundation uses Claude across the organization

How the Epilepsy Foundation uses Claude across the organization

Customer story

[Customer story](/customers/epilepsy-foundation-qa)

Customer story

[Building dignity-driven AI: A conversation with the National Domestic Workers Alliance](/customers/national-domestic-workers-alliance-qa)

Building dignity-driven AI: A conversation with the National Domestic Workers Alliance

Building dignity-driven AI: A conversation with the National Domestic Workers Alliance

Customer story

[Customer story](/customers/national-domestic-workers-alliance-qa)

Customer story

[Homepage](https://claude.com)

Homepage


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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## bubble-claude-platform-api-case-study-claude-by-anthropic-973adad903.md

# How Bubble powers an AI agent that turns prompts into production apps with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Startup

Product:

Claude Platform

Claude Code

Location:

North America

~30% increase in user satisfaction

With the Claude-powered AI editing agent, compared to the previous model provider

2x first-week user activation rate

After launching the Claude-powered AI app generator

[Bubble](https://bubble.io/) is a no-code AI app development platform with more than six million users who've built more than seven million web and native mobile apps. Its Claude-powered AI agent builds in Bubble’s visual development language, so users can move between AI chat and visual editing to launch and scale applications.

## With Claude, Bubble:

- Doubled first-week activation rate and first-month retention after launching the Claude-powered AI app generator
- Increased user satisfaction with the AI editing agent by ~30% compared to the previous model provider, with positive feedback rates rising from ~70% to ~90%
- Adopted Claude Code across the majority of the engineering team, with all new hires now onboarded to it on day one
- Reduced inference costs while maintaining app generation quality
- Shipped backlog items previously not worth the effort, including a frontend migration from jQuery to SolidJS

## The challenge

Claude Code

Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.

Read more

[Read more](/product/claude-code)

Read more

Claude Code


Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.


Claude Code

Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.

## Closing the gap between first prompt and first app

Bubble has always believed that the best way for non-coders to build apps is to speak to a computer in their language, not in code. But before AI, visual development languages required a significant time investment to learn, and new users often churned before reaching the moment where things clicked.

"The \#1 business challenge we solved was showing value to users faster," said Zachary Tessler, AI Engineering Lead at Bubble. The team started with a page generator, then built a Claude-powered AI app generator that created full working apps from prompts. The results were immediate: first-week activation doubled, and twice as many users were still active at the end of their first month. But generating a complete app in one pass wasn't enough: users needed to iterate on what the generator produced, to move past prototypes into real products. That's why the team built the Bubble AI Agent, a Claude-powered assistant that helps users refine and extend their apps from within the editor.

## The solution

Choosing the right Claude model

Learn when to use Haiku, Sonnet, or Opus to get better results and stay inside your rate limit. A practical guide to picking the right Claude model.

Choosing the right Claude model


Learn when to use Haiku, Sonnet, or Opus to get better results and stay inside your rate limit. A practical guide to picking the right Claude model.


Choosing the right Claude model

Learn when to use Haiku, Sonnet, or Opus to get better results and stay inside your rate limit. A practical guide to picking the right Claude model.

## Selecting Claude for reasoning quality 

Bubble's team evaluated multiple model providers before choosing Claude, prioritizing reasoning quality, low latency, and user control. "Reasoning quality is a top consideration," Tessler explained. "It helps a user decompose complex and potentially ambiguous requests into discrete actions that address their query." Latency mattered because the agent needed to keep pace with users building apps in real time. And the team wanted users to stay in the driver's seat, with the agent surfacing its plan and letting users approve changes before anything was applied.

The experience also needed to feel native. "Not a separate AI tool bolted on, but a natural extension of the way people already build on Bubble," Tessler noted.

After switching from their previous provider to Claude, Bubble built an internal evaluation suite to benchmark each model upgrade. When they moved to Sonnet 4.6, it matched the output quality of larger models at lower cost and faster response times. "The resulting apps still have all the sophistication and visual quality we were previously seeing, but with much faster responses," Tessler said.

## From chat window to working app

The Bubble AI Agent is a chat window inside the editor. Users type what they want, whether that's a question about how Bubble works or a request to add a feature to their app. On the backend, Bubble enriches each message with context about the user's app: its elements, data schemas, and logic. Claude also receives extensive instructions about Bubble's visual development language and a set of Bubble-specific tools for modifying apps.

The agent proposes changes, the user approves them, and the edits are applied. Users move fluidly between chatting with the agent and editing their app with Bubble's point-and-click tools. The agent can access broad editor functionality, from the built-in issue checker (similar in spirit to a type-checker on source code) to the full range of Bubble components and workflows, so it can generate complete user interfaces, data schemas, and executable logic, all visually editable afterward.

"Our agent is built in langchain and langgraph, so migrating from other models over to the Claude API itself was a minimal amount of work," Tessler added. The bigger investment was the evaluation suite: testing each model swap against quality, latency, and cost to make sure nothing regressed.

"It's less about things we couldn't do and more about things that weren't worth attempting before. The effort-to-reward ratio has shifted significantly."

Zoe Lapomme

Engineering Manager, Bubble


## The outcome

## Cleared backlogs and a growing builder ecosystem

After switching to Claude, user satisfaction with AI-driven edit requests increased by approximately 30%, with positive feedback rates climbing from roughly 70% to 90%. Latency improvements and better component and UI generation quality both contributed.

Internally, Claude Code has changed how Bubble's engineering team thinks about what's worth building. The majority of engineers use it, and all new hires are now onboarded to it on day one. "It's less about things we couldn't do and more about things that weren't worth attempting before," said Zoe Lapomme, Engineering Manager. "The effort-to-reward ratio has shifted significantly."

The Notes panel and style variables subtab in the Bubble editor, for instance, had been sitting on the backlog because the migration work wasn't justified. Using Claude Code to move the frontend from jQuery to SolidJS and implement new designs lowered the bar enough that the team actually shipped it. Onboarding has shifted too: bringing new engineers and contractors up to speed on an unfamiliar codebase is meaningfully faster. "Everyone's had Claude Code from the start, but it's hard to imagine doing it the old way now," Tessler said.

Beyond Bubble's own product, builders in the ecosystem are shipping Claude-powered apps through the platform: chatbots, content generation tools, document analysis workflows. Agency partners are building Claude-powered templates and plugins that other Bubble users can deploy, so the adoption compounds. Claude API integrations have trended upward over the past year, with Q1 2026 the strongest quarter to date.

Looking ahead, Bubble is integrating its app debugging tools with Claude so users can fix logic bugs directly, and adding multi-modal features like sharing app screenshots to iterate on generated UIs. "A Bubble user can connect to the Anthropic API, design a full conversational UI, and ship a Claude-powered product in hours rather than weeks," said Theo Goldberg, Partnerships Lead. "The compound effect across six million builders is what excites us most."

"A Bubble user can connect to the Anthropic API, design a full conversational UI, and ship a Claude-powered product in hours rather than weeks."

Theo Goldberg

Partnerships Lead, Bubble

## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## bunq-claude-code-case-study-claude-by-anthropic-0829a1062a.md

# bunq builds intelligent banking assistant Finn with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Financial services

Company size:

Medium

Product:

Claude Code

Location:

Europe

~80% automated support resolution

Claude's advanced reasoning improved automated resolution, enabling Finn to handle most support tickets

5-minute account opening

Fully verified bank accounts created through AI-powered automation

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


[bunq](https://www.bunq.com) is Europe's second-largest neobank, built to serve people and businesses with an international lifestyle. Founded in 2012 by Ali Niknam, bunq empowers 20 million users across Europe to spend, save, budget, and invest through a single user-friendly app.

bunq selected Claude after extensive A/B testing showed it consistently excelled at the complex planning capabilities their support scenarios require. Failed payment investigations, for instance, require checking cards, accounts, balances, and transactions in precise sequences. Claude demonstrated superior ability to reason through these multi-step problems while maintaining the precision needed for their agentic workflows. "When we benchmarked the best models, Claude came out on top," explains bunq's Machine Learning Engineering Lead.

With Claude, bunq:

- Investigates complex banking issues autonomously, planning and executing multi-step investigations for failed payments, transaction disputes, and account issues
- Processes documents instantly using image recognition to handle receipts and verify documents automatically
- Enables real-time multilingual support as the first bank to launch speech-to-speech AI translation, allowing users to speak with support agents in their native language
- Powers rapid onboarding by automating verification processes that enable 5-minute account opening
- Generates precise structured outputs like error-free JSON essential for backend automations

## The problem: Complex banking queries at massive scale

Banking support isn't simple. A single failed payment query might require checking the card status, verifying account details, confirming balance availability, and analyzing the transaction itself—all while maintaining security and accuracy. For a neobank serving 20 million users across Europe with different languages and banking needs, traditional support models couldn't scale.

bunq needed more than a chatbot. They needed an intelligent system that could reason through complex, multi-step investigations while producing the precise structured outputs their automations required. A single JSON formatting error could break entire workflows. The challenge was finding an AI model that combined sophisticated reasoning with absolute precision.

## **Building an intelligent banking assistant**

"From the very beginning, our goal with AI has been simple: make life easy for our users," says bunq's Machine Learning Engineering Lead. "To do that at scale, we built agentic workflows where AI works hand-in-hand with code to solve problems."

The transformation began with Finn's launch in 2023 as a conversational assistant to help users search their finances and navigate the app. But bunq's vision went far beyond basic assistance. They built a multi-agent system that could securely act on behalf of users if they asked it to —investigating issues, processing documents, and executing complex banking operations.

In 2024, bunq became the first bank to launch real-time speech-to-speech AI translation, a breakthrough that exemplified their approach to making banking accessible. Users could now speak to support agents in their native language, with Finn translating in real-time. Combined with app translation into 38  languages, this broke down barriers that had long excluded millions from modern banking services.

The implementation was remarkably swift. Thanks to bunq's in-house LLM router—which manages different models, providers, and configurations—adding Claude took just days. "Our internal benchmarks and LLM router made it easy to test and integrate quickly," the team notes. "The Anthropic team was always on hand to support us, from optimizing prompts to scaling up capacity."

## **The outcome: approximately 80% automation with instant account access**

The results demonstrate significant improvements across all metrics. With Claude's advanced reasoning, bunq's automated resolution rate improved by 8%, bringing their total automation to over 80% of all support tickets. Users get faster, more reliable answers without waiting in queues or navigating complex phone trees.

The impact extends beyond user support. Engineering productivity improved instantly with Claude Code—new developers now contribute meaningful code in 16 hours instead of 40, a 60% reduction that accelerates product delivery across the organization. "This combination made implementation seamless and much faster than we'd experienced with other models," the team reports.

Most importantly, bunq has redefined what banking can be. Account opening that once took days with paperwork and branch visits now takes 5 minutes. "We hear from new users all the time that they're amazed at how quick and seamless the experience is," says the ML Engineering Lead. "For them, it's not just about speed, it's about freedom. Instead of waiting days or visiting a branch, they're up and running in minutes."

Looking ahead, bunq sees enormous potential to expand Finn's capabilities. The team envisions users simply asking Finn to "set aside 20% of my income for taxes" or "move €50 from my main account to my vacation savings" and having it done instantly. 

"We're just scratching the surface of what AI can do for banking," the team explains. "Anthropic's focus on trust, safety, and reasoning aligns perfectly with bunq's mission to make life easy without ever compromising security."


Video caption


[Prev](#)

Prev


## Related stories

[How Satispay's engineers write 75% of their code with Claude](/customers/satispay)

How Satispay's engineers write 75% of their code with Claude

How Satispay's engineers write 75% of their code with Claude

Customer story

[Customer story](/customers/satispay)

Customer story

[OffDeal powers every stage of M&A advisory with one Claude-based agent](/customers/offdeal)

OffDeal powers every stage of M&A advisory with one Claude-based agent

OffDeal powers every stage of M&A advisory with one Claude-based agent

Customer story

[Customer story](/customers/offdeal)

Customer story

[Money Forward builds an AI-native engineering organization with Claude Code](/customers/money-forward)

Money Forward builds an AI-native engineering organization with Claude Code

Money Forward builds an AI-native engineering organization with Claude Code

Customer story

[Customer story](/customers/money-forward)

Customer story

[Nevis accelerates advisor productivity with Claude](/customers/nevis)

Nevis accelerates advisor productivity with Claude

Nevis accelerates advisor productivity with Claude

Customer story

[Customer story](/customers/nevis)

Customer story

[Homepage](https://claude.com)

Homepage


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Write

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Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## campfire-claude-platform-api-case-study-claude-by-anthropic-760a052282.md

# Campfire accelerates accounting with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Financial services

Company size:

Small

Product:

Claude Platform

Location:

North America

3-day reduction

in monthly close time

90% reduction

in bank reconciliation time

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Campfire, a modern accounting software provider for high-growth tech companies, uses Claude to automate complex accounting tasks and reduce monthly close times. Their Claude-powered platform includes invoicing, billing, revenue accounting, financial statements, and AI-powered conversational reporting.

With Claude, Campfire achieved:

- 3-day monthly reduction in customer close time
- 90% reduction in bank reconciliation time
- 50% reduction in reporting time
- Streamlined integration of data analysis and automated task execution

## Making accounting work strategic not tedious

Traditional accounting software had reached its limits with rule-based automation, leaving accounting teams bogged down by manual tasks. Campfire approached this challenge strategically, prioritizing AI projects based on usage data and time spent in their software to maximize customer impact. Their goal focused on unlocking new efficiency gains by leveraging AI so customers could achieve faster monthly closes while maintaining accuracy and auditability.

## Why Claude stands out for financial reasoning

After evaluating multiple AI models, Campfire selected Claude for three key advantages. First, Claude demonstrated superior performance in their internal benchmarks. Second, Anthropic provided crucial technical support and implementation blueprints that accelerated product development. Finally, Anthropic's established trust in the industry was essential for Campfire's security-conscious accounting and finance customers.

The engineering team at Campfire, led by CTO Paul Nichols, leveraged Claude's financial "recipes" API framework for rapid deployment. "Our engineering team found a lot of value in Anthropic's ‘[cookbook](https://github.com/anthropics)’ to build AI into our product," said John Glasgow, CEO and Founder of Campfire. This framework enabled Campfire to optimize their roadmap to save the largest number of customers the most amount of time.

## How Claude transforms accounting workflows

Campfire integrated Claude to power key capabilities in their platform:

- Ember AI chat interface enables natural language queries of financial data, audit support, and flux analyses with detailed commentary. Ember explains logic and reasoning, shows its work, and provides source data—a critical requirement for accounting professionals.
- Automated bank reconciliation that parses bank statements and identifies discrepancies.
- Intelligent data integration merges external data with Campfire records for tasks like budget vs. actual analysis.

## Delivering measurable impact for accounting teams

The impact on accounting teams has been profound and emotional. One customer said about Ember AI, "It helps us get more done with fewer headaches, and that’s everything in today’s “do-more-with-less” world.” Another customer was moved to tears when describing the bank reconciliation functionality as "life-changing," noting it eliminated what had previously consumed 80% of their bandwidth.

Beyond individual features, Campfire has fundamentally changed how accounting teams work. Their customers have reduced close times by three days per month on average, while cutting time spent on bank reconciliations by 90%, and reporting by 50%. This efficiency extends internally—100% of Campfire's engineering team uses Claude to accelerate feature development and deployment.

These improvements translate directly to business value for Campfire's customers. Teams can now automate complex accounting tasks, enhance data analysis through chat-based queries, streamline bank reconciliation, and execute accounting tasks via natural language—all while maintaining the accuracy and auditability required in professional accounting.

## Building the future of strategic accounting

Campfire envisions a fundamental transformation of the accounting profession. Automation will eliminate tedious manual work, freeing accounting professionals to become true strategic partners to their businesses. Through their partnership with Anthropic, they’re revolutionizing accounting workflows by continuously finding new ways to make complex processes more efficient with Claude. Their roadmap extends beyond accounting, with plans to make Ember AI available to heads of departments of non-finance teams, such as sales, engineering, and marketing, through integrations with platforms like Slack, made possible because of its conversational interface.

"Our ultimate goal is to elevate the accounting profession," said Glasgow. By automating routine and repetitive aspects of accounting work, Campfire aims to transform accountants from number-crunchers to strategic advisors focused on driving business growth and making high-impact financial decisions. With the power of generative AI, they're creating a future where accounting teams can dedicate their expertise to what they do best—providing the strategic insights that help businesses thrive.


Video caption


[Prev](#)

Prev


## Related stories

[How Satispay's engineers write 75% of their code with Claude](/customers/satispay)

How Satispay's engineers write 75% of their code with Claude

How Satispay's engineers write 75% of their code with Claude

Customer story

[Customer story](/customers/satispay)

Customer story

[OffDeal powers every stage of M&A advisory with one Claude-based agent](/customers/offdeal)

OffDeal powers every stage of M&A advisory with one Claude-based agent

OffDeal powers every stage of M&A advisory with one Claude-based agent

Customer story

[Customer story](/customers/offdeal)

Customer story

[Money Forward builds an AI-native engineering organization with Claude Code](/customers/money-forward)

Money Forward builds an AI-native engineering organization with Claude Code

Money Forward builds an AI-native engineering organization with Claude Code

Customer story

[Customer story](/customers/money-forward)

Customer story

[Nevis accelerates advisor productivity with Claude](/customers/nevis)

Nevis accelerates advisor productivity with Claude

Nevis accelerates advisor productivity with Claude

Customer story

[Customer story](/customers/nevis)

Customer story

[Homepage](https://claude.com)

Homepage


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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## canva-claude-enterprise-case-study-claude-by-anthropic-2cc02cb9b4.md

# Canva empowers employees across teams with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Medium

Product:

Claude Enterprise

Location:

Asia Pacific

5,000 employees

empowered with Claude for Work across all teams

65% adoption

reporting daily AI use for productivity

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Canva, a leading design and collaboration platform with over 5,000 employees, empowered their teams with Claude for Work, resulting in rapid demand and widespread adoption across the organization. Claude quickly became a highly popular ‘go-to’ tool, with employees showing remarkable enthusiasm for its capabilities. From engineers to product managers, teams across Canva use Claude to bring their ideas to life.

With Claude, Canva:

- Democratizes prototyping, allowing employees to create designs without specialized tools
- Boosts engineering productivity with powerful code generation
- Allows team members to quickly write copy in the correct tone and nuance, ideal for polishing content and allowing brand voice consistency
- Empowers business teams to create custom solutions independently

## Building an experimental AI ecosystem

When Canva began formalizing and expanding their AI assistant tooling in mid-2024, they approached it differently than traditional technology rollouts. They embraced a top-down philosophy driven by their founders, which aimed to help empower Canva’s workforce through familiarity with the technology. Samantha Garrett, who heads Canva's internal AI Solutions team within the IT Department explains, "We knew it was up to us to give our team the space and time to test, learn and discover what good prompting looks like.”

Instead of locking in a single AI vendor, Canva deliberately created an ecosystem of AI tools to offer their employees. Garrett explains, "We knew there would be rapid developments in different tools that would benefit different groups. We wanted to provide room for experimentation."

## Why Claude stood out in Canva's AI toolbox

In this multi-vendor environment, Claude stood out as a great ‘go-to tool’ for many employees. Garrett notes, "Claude has been an extremely popular choice over the last six months."

Demand for Claude licenses quickly outpaced supply, creating enthusiasm within the company. As Garrett recalls, "We had people begging for Claude accounts—literally."

Beyond its technical capabilities, Claude's approachable interface and communication style were key differentiators. "People can't pinpoint it, but Claude has this vibe in the way it responds. The way it communicates leaves you feeling warm afterwards."

Another crucial factor was the enterprise-ready nature of Claude for Work. "We felt Claude was built enterprise-first, with all the features we truly care about. Even though it was very early days for Claude for Work, we were impressed by their roadmap and saw it as a product that would continue to evolve in ways that would align with what we needed,” said Garrett.

## How Claude enhances work across Canva

Claude's integration into Canva employees' workflows supports several key use cases:

- **Design prototyping**: Designers use Claude to simulate and iterate user testing of Canva templates, with Claude populating templates with content from screenshots.
- **Component building**: Teams build interactive components that can be tested with real users without developer resources.
- **Product visualization**: Product managers use Claude to develop prototypes of new features and visually explain concepts to engineers or designers.
- **Collaboration**: Product managers and designers use Claude's Projects feature to maintain context about product design styles, principles, and philosophies, creating reusable workspaces for consistent outputs.
- **Code generation**: Engineers provide "overwhelming feedback about Claude's excellent capabilities" in writing and optimizing code.

Garrett explains: "One product manager commented, 'Claude has allowed me to create prototypes I wouldn't have attempted otherwise, giving me a visual way to communicate my ideas to the team.'" The Projects feature has been valuable, allowing teams to build design knowledge repositories for Claude. "It's enabling people from non-design backgrounds to express concepts in a completely new way."

## From AI everywhere to AI impact

Encouragement in testing, learning and experimenting with AI tools has quickly cultivated a culture of collaboration among Canva’s team, with employees regularly sharing their AI successes with one another. Garrett says, "We have internal Slack channels for sharing AI success stories. People regularly post videos showing 'here's this cool thing I did with Claude.'" Canva’s internal education team, Canva University, has also put together ‘AI school’ content for employees to learn and implement AI. This has contributed to 65% of team members recounting that they use AI to increase productivity and effectiveness either “everyday” or “often”.

Looking ahead, the company is shifting from "AI everywhere" to "AI impact," to better quantify the productivity gains and business benefits of their AI investments.

## Navigating the AI future with Claude

Canva's AI journey represents a shift in technology adoption within organizations. Garrett reflects, "Never before have we seen new technologies adopted so quickly and integrated so meaningfully as part of the day-to-day.”

In this evolving landscape, Canva employees value Claude's enterprise capabilities, user-friendly interface, and high-quality outputs. Garrett concludes, "It's key to encourage teams to experiment and learn as they go in a space that’s changing so quickly. Rather than waiting for all the answers, giving people the space to test ideas and adapt helps us grow with the technology—and shape where it goes next, together."


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


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Write

[Button Text](#)

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Learn

[Button Text](#)

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Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

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---
## carta-healthcare-claude-platform-api-case-study-claude-by-anthropic-2f6642f332.md

# Carta Healthcare cuts clinical data processing time by 66% with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Get started

[Get started](https://claude.com/solutions/healthcare#pricing-section)

Get started

Industry:

Healthcare

Company size:

Medium

Product:

Claude Platform

Partner:

AWS

Location:

North America

Up to 66% reduction

in time required for clinical data abstraction

+50% cost savings

on abstraction work while maintaining the industry's highest quality data

Advancing Claude in healthcare and the life sciences

Transform healthcare from insight to action

Read more

[Read more](https://www.anthropic.com/news/healthcare-life-sciences)

Read more

Advancing Claude in healthcare and the life sciences


Transform healthcare from insight to action

Video caption


Advancing Claude in healthcare and the life sciences

Transform healthcare from insight to action

Claude for Healthcare

Claude helps healthcare organizations move faster without sacrificing accuracy, safety, or compliance. Less administrative work, more time with the people you serve.

Read more

[Read more](https://claude.com/healthcare)

Read more

Claude for Healthcare


Claude helps healthcare organizations move faster without sacrificing accuracy, safety, or compliance. Less administrative work, more time with the people you serve.

Video caption


Claude for Healthcare

Claude helps healthcare organizations move faster without sacrificing accuracy, safety, or compliance. Less administrative work, more time with the people you serve.

[Prev](#)

Prev


[Carta Healthcare](https://www.carta.healthcare/) began with a simple frustration at Stanford Children’s Hospital: slow, manual data collection was holding back meaningful progress. That challenge sparked a new idea to pair AI with clinical expertise, to make clinical data abstraction faster, higher quality and lower cost, what Carta refers to as “hybrid intelligence.” 

## With Claude, Carta Healthcare:

- Reduces clinical data abstraction time by up to 66% while improving data quality
- Enabled processing of clinically complex questions that were previously impossible to automate
- Achieve 98-99% Inter-rater Reliability (IRR) scores, which is the healthcare industry's gold standard for data quality
- Transformed clinicians from manual data hunters into high-value validators and users of data to drive healthcare improvement

## The problem

Every day, hospitals generate mountains of clinical documentation, including physician notes, lab results, medication records, surgical reports, and more. Buried in these records are answers to critical questions that clinical registries need: Did this surgical patient develop an infection within 30 days? What was their BMI at admission? Were antibiotics administered within the correct window before incision? What was the door-to-balloon time?

Extracting these answers is called clinical data abstraction, and it is painstaking work. Trained abstractors spend, on average, one hour per case manually combing through clinical notes and documents, hunting for specific details buried in the electronic medical record. For complex cases, that time can stretch to five or six hours. A single health system might need to abstract more than 22,000 surgical cases per year, spending over 11,000 hours of labor annually.

But the challenge is not only the volume. Clinical documentation is messy, inconsistent, and often scattered across multiple systems and formats. Even within the same hospital, the “right answer” to a registry question may require interpretation, reconciliation of conflicting notes, and deep understanding of clinical intent. That complexity is why traditional automation attempts often fall short, and why purely manual workflows remain expensive and difficult to sustain.

“Hospital information systems are very complex and traditional data extraction and integration workflows inside hospitals are notoriously brittle, vary widely from system to system, and often break when electronic medical records are upgraded,” said Andrew Crowder, Vice President of Engineering and CISO at Carta Healthcare. “We needed an approach that insulated us from these inconsistencies and allowed us to deliver value without being tied to fragile, site-specific processes.”

## Choosing Claude

Security was the deciding factor in Carta Healthcare's model selection. Handling sensitive medical information, including protected health information, requires rigorous data privacy controls. Claude's availability in Amazon Bedrock provided the confidence Carta Healthcare needed with data privacy protections and assurance that customer data wouldn't be used for model training.

"While other models were available in Amazon Bedrock, no other model showed the capability for reasoning and understanding we found in Anthropic's models," said Crowder. "In addition, the published research on bias and model alignment has allowed us to pass rigorous hospital AI reviews."

That combination of security infrastructure, reasoning capability, and documented research on model alignment allowed Carta Healthcare to clear the high bar of hospital IT and AI review boards, a prerequisite for any system handling patient data.

## Building a clinical-grade AI system

Claude powers Carta Healthcare's Lighthouse platform, serving as the AI engine for clinical registry abstraction. Claude interprets both structured and unstructured medical data semantically, understanding the clinical context to formulate answers, provide justifications, and surface direct citations from medical records. The system can find evidence that's easy to miss in manual reviews, such as documentation buried deep in a chart or originating from encounters years earlier.

Carta Healthcare implemented a two-phase extraction pipeline. In the first phase, Claude Haiku 3.5 and Sonnet 4 extracted relevant information from medical documentation, processing both structured data and unstructured clinical notes. In the second phase, Claude Sonnet synthesized all extracted evidence to formulate suggested answers to registry questions, scoring and ranking the evidence. This approach improved accuracy and reduced the validation burden for abstractors. They now validate findings rather than hunt for them.

Because the system is built around Claude's ability to understand natural language, clinical experts can improve it directly. When abstractors notice an issue, the team adjusts prompts rather than rewriting code—changes that can be tested in production the same day. This keeps the people who understand clinical nuance in control of how the system behaves.

## The outcome

For one large health system abstracting over 22,000 surgical cases annually across 14 hospitals, the results were immediate. Time per case dropped from 30 minutes to 15-22 minutes for routine cases. For complex cases—the ones that used to consume five or six hours of an abstractor's day—time dropped to 90 minutes. Annual time savings reached between 3,667 and 6,050 hours, with Inter-rater Reliability consistently at 99%.

At a large multi-entity health system, manual abstraction for NSQIP cases was a constant strain. With over 22,000 cases annually across 14 hospitals, each taking about 30 minutes to abstract, the workload was immense leading to more than 11,000 hours of labor every year. The process was slow, expensive, and prone to human error. Before using Carta Healthcare’s Lighthouse platform, one experienced abstractor was quite skeptical of AI. She was experienced and clinically sharp, and worried that AI would not meet her expectations.

But she saw potential. She met with Carta Healthcare’s product team, shared detailed feedback, and worked closely with engineering to refine the platform. Her clinical expertise was critical—she knew when something didn’t look right, and her input helped shape Lighthouse into a tool she could rely on.

Today, she trusts Lighthouse completely. For complex cases, she even uses it as a second set of eyes, double-checking occurrences as well as catching subtle details like post-op medications that might otherwise slip through. As she puts it, “Lighthouse doesn’t replace my judgment, it enhances it.” The impact has been dramatic:

Selecting Claude as the core LLM has fundamentally changed Carta Healthcare's business model. By automating the cognitive work of abstracting unstructured clinical data, Claude and Lighthouse transformed the company's clinicians “from manual data hunters into high-value validators,” explained Crowder. Carta Healthcare reports 100% customer retention; 90% of customers also expand their engagement over time.

Looking ahead, Carta Healthcare plans to expand their AI capabilities to handle more complex registry scenarios, including cases with multiple procedures. "We are excited to grow both our usage of Anthropic's models." Crowder said. "We also look forward to expanding our technical relationship as we explore new possibilities with Claude."

“Carta Healthcare's implementation of Anthropic models via Amazon Bedrock has allowed for rapid and secure deployment of the newest models.”

Andrew Crowder

VP of Engineering, Carta Healthcare 

Livestream

Tune in to watch Anthropic CEO and Co-founder Dario Amodei share his vision for AI in healthcare and life sciences, along with an executive customer panel.

Livestream


Tune in to watch Anthropic CEO and Co-founder Dario Amodei share his vision for AI in healthcare and life sciences, along with an executive customer panel.

Video caption


Livestream

Tune in to watch Anthropic CEO and Co-founder Dario Amodei share his vision for AI in healthcare and life sciences, along with an executive customer panel.

[Prev](#)

Prev


## Related stories

[How can a medical lab keep patients at the center of its work while the caseload keeps growing?](/customers/arkana-labs)

How can a medical lab keep patients at the center of its work while the caseload keeps growing?

How can a medical lab keep patients at the center of its work while the caseload keeps growing?

Customer story

[Customer story](/customers/arkana-labs)

Customer story

[How Zingage automates care coordination for 400+ home care agencies with Claude](/customers/zingage)

How Zingage automates care coordination for 400+ home care agencies with Claude

How Zingage automates care coordination for 400+ home care agencies with Claude

Customer story

[Customer story](/customers/zingage)

Customer story

[A conversation with Seth Hain about Epic’s internal AI adoption](/customers/epic-systems)

A conversation with Seth Hain about Epic’s internal AI adoption

A conversation with Seth Hain about Epic’s internal AI adoption

Customer story

[Customer story](/customers/epic-systems)

Customer story

[Medgate accelerates healthcare innovation with Claude Code](/customers/medgate)

Medgate accelerates healthcare innovation with Claude Code

Medgate accelerates healthcare innovation with Claude Code

Customer story

[Customer story](/customers/medgate)

Customer story

[Homepage](https://claude.com)

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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

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---
## caylent-claude-agent-sdk-case-study-claude-by-anthropic-55c9ff3295.md

# Caylent turns months of migration work into days with Claude Agent SDK


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Professional services

Company size:

Medium

Product:

Claude Platform

Partner:

AWS

Location:

North America

90% reduction in engineering hours

on a 2,500-procedure database migration

\$600,000 in annual licensing eliminated

alongside a 58% faster migration

One database migration can cost more than 10,000 hours of engineering work before a single workload is validated. For years, that math priced modernization out of reach. Caylent, a cloud consultancy that helps more than 1,200 customers build and run their systems on Amazon Web Services, built Caylent Accelerate™ to break that math: an agentic delivery system that runs hundreds of Claude instances in parallel, finishing migrations in days instead of months.

## With Claude, Caylent:

- Cut engineering hours by 90% on a 2,500-procedure database migration
- Eliminated \$600,000 in annual licensing for a global enterprise SaaS customer
- Completed database migrations 58% to 82% faster across four additional customer engagements
- Compressed pre-sales environment analysis from weeks to hours
- Expedited 70% of cloud operations remediation work and cut mean time to resolution by 40%
- Reached more than 85% daily Claude use across its 900-plus-person team, with Claude Code as the primary development environment

## The challenge

Building agents with the Claude Agent SDK

The Claude Agent SDK is a collection of tools that helps developers build powerful agents on top of Claude Code.

Read more

[Read more](https://claude.com/blog/building-agents-with-the-claude-agent-sdk)

Read more

Building agents with the Claude Agent SDK


The Claude Agent SDK is a collection of tools that helps developers build powerful agents on top of Claude Code.


Building agents with the Claude Agent SDK

The Claude Agent SDK is a collection of tools that helps developers build powerful agents on top of Claude Code.

## Migration math that priced out modernization

Caylent's work centers on getting customer systems onto AWS and modernizing what already runs there, and database migration was the sharpest pain. When a customer moves from a legacy commercial database to a modern open-source one on AWS, thousands of stored procedures have to be translated one by one — roughly four hours each, by engineers fluent in both platforms. That expertise is rare, and many customers deferred entirely, letting technical debt compound.

Cloud migration assessments had a parallel problem: mapping application and server dependencies for a mid-sized environment consumed months of analysis before a single server moved. "Human bandwidth set a hard ceiling on how many engagements we could accurately scope," the team explained.

## The solution

Claude on Amazon Bedrock

Build innovative AI applications with safer systems from Anthropic, supported by secure infrastructure from AWS.

Claude on Amazon Bedrock


Build innovative AI applications with safer systems from Anthropic, supported by secure infrastructure from AWS.


Claude on Amazon Bedrock

Build innovative AI applications with safer systems from Anthropic, supported by secure infrastructure from AWS.

## Proven on Caylent first

The route to Accelerate started inside Caylent. "We became our own first customer before we built anything for anyone else," the team said. More than 85% of the 900-plus-person company uses Claude daily, and DevBench, an internal harness for large engineering backlogs, compresses hundreds of hours of effort into 10 to 20.

"Caylent runs on Claude," said Randall Hunt, Chief Technology Officer at Caylent. "We’ve deployed Claude Enterprise company-wide and made Claude Code our engineers’ primary development tooling. We’ve already instrumented Claude Tag in several workstreams across departments and we built our global context management and autonomous backlog development systems entirely on Claude models. This daily operating experience, combined with Anthropic’s pace of innovation, has convinced us that we’re building on a compounding technology stack. Through Caylent Accelerate and ACE, our Anthropic consulting division, we put these same patterns to work for our customers."

Model selection for customer deployments started from one constraint: as an AWS Premier Tier Services Partner, Caylent runs Accelerate inside customers' own AWS environments through Amazon Bedrock, so models unavailable on Bedrock were excluded from the start. Caylent then tested frontier and fine-tuned open-source models on security, enterprise suitability, and task performance. Claude stood out on instruction-following, code generation across database dialects, and reasoning over the long contexts migrations produce. "In production, inconsistent outputs are expensive, and Claude's reliability was the deciding factor," the team noted.

## How it works: Specialized agents inside a customer's own AWS account

With the model chosen, the question became orchestration. The first version of Accelerate, Caylent's agentic delivery system, ran on a homegrown harness. It proved the concept but was brittle: custom orchestration code, hard to maintain, and slow to extend.

The team rebuilt Accelerate on the Claude Agent SDK, adopting the same agent loop and tool infrastructure that powers Claude Code. Heavier orchestration frameworks added abstraction the pipelines didn't need, while the Claude Agent SDK let the team define agent behavior directly in markdown, keeping orchestration logic in prompts rather than application code. That made Accelerate, in the team's words, "faster to build, easier to iterate, and simpler to debug."

Each workflow Accelerate runs for a customer is now a pipeline of stages assigned to specialized Claude agents, each scoped to only the tools it needs: an inventory parser, a dialect translator, a guardrail validator, a summary generator. An orchestrator routes work between them and selects the right model for each task, Haiku for high-volume parsing, Sonnet for synthesis and executive output. In database modernization, the pipeline parses the full inventory, classifies every object by complexity, and retires dead code before translation begins. Claude translates the active objects into the target dialect and tests them, the guardrail agent validates each translation before it commits, and a summary agent turns the results into a business-ready assessment with time and cost projections. The division of labor is deliberate. "Deterministic scripts handle precision tasks," the team explained. "Claude handles everything requiring reasoning, judgment, or language, which is most of the work." Engineers validate edge cases and final output.

Everything stays inside the customer's AWS account: no data transit to external systems, no customer data used for model training, and an AWS CloudTrail audit log capturing every AI-assisted action. Accelerate also runs before a contract is signed. In hours rather than weeks, it produces a complexity breakdown, a time estimate, and projected savings, so the first sales conversation starts from evidence.

"Caylent runs on Claude."

Randall Hunt,

Chief Technology Officer, Caylent


## The outcome

## 90% fewer hours and a cleaner database

The flagship engagement, one of Accelerate's earliest, cut migration hours by 90% for Arborgold. The software company had carried its SQL Server estate for more than a decade: 2,500 stored procedures across five database clusters, the kind of technical debt a founder-owned software business keeps deferring because the bill never pencils out. The target was Amazon Aurora PostgreSQL, and translated by hand, the work ran to roughly 2,600 hours.

Accelerate started by reading the whole estate, and the first finding changed the project: 1,850 of the 2,500 procedures were dead code no workload had touched in years, objects a manual team would have translated anyway. Claude classified every object, retired the dead ones, translated the active procedures, and validated each through the guardrail agent. The migration finished in about 220 hours instead of 2,600, with active procedures translated 66% faster than the general-purpose AI tools tried without Accelerate. With projected database costs down 77%, Arborgold ended with a cleaner database than it started with and a modernization path that had been priced out the week before.

A software asset management company brought a smaller version of the same problem: 257 Oracle objects scoped at roughly 1,486 hours. Accelerate finished in about 268 hours, an 82% cut worth \$202,000 in savings. "The economics hold whether the migration is large or small," the team said. The pattern repeats: migrations 73% faster at a healthcare IT provider, 75.7% faster at a data services firm that saved 2,374 engineering hours, and 58% faster at a global enterprise SaaS company that also eliminated \$600,000 in annual licensing. 

## Looking ahead: A practice built on Claude from day one

The architecture reaches past migration too: in Accelerate for Agentic Cloud Operations, Caylent's new managed services offering, Claude on Amazon Bedrock AgentCore expedites 70% of remediation work and has cut mean time to resolution by 40%, while Caylent's engineers focus on the work that moves the business forward.

Caylent's newest practice is Claude-powered from day one: in April 2026, the company launched ACE, its Anthropic Consulting and Engineering practice, advancing its role as a Preferred Services Partner in the Claude Partner Network. Forward-deployed teams embed inside customer organizations to build the integrations and internal capabilities that make AI adoption stick. Every stage of the engagement runs on Claude Code, and DevBench is now available to ACE customers. Demand for that work is concentrating among software-intensive enterprises, and the team sees the question changing: "They have stopped asking whether AI belongs in the software development lifecycle and started asking how to operationalize it."

## Related stories

[How can a two-person fabrication studio make room for problems it’s never solved before?](/customers/bla-studios)

How can a two-person fabrication studio make room for problems it’s never solved before?

How can a two-person fabrication studio make room for problems it’s never solved before?

Customer story

[Customer story](/customers/bla-studios)

Customer story

[LG CNS modernizes 20-year-old enterprise systems with Claude](/customers/lg-cns)

LG CNS modernizes 20-year-old enterprise systems with Claude

LG CNS modernizes 20-year-old enterprise systems with Claude

Customer story

[Customer story](/customers/lg-cns)

Customer story

[How Blank Metal, a lean professional services firm, runs on Claude Cowork](/customers/blank-metal-qa)

How Blank Metal, a lean professional services firm, runs on Claude Cowork

How Blank Metal, a lean professional services firm, runs on Claude Cowork

Customer story

[Customer story](/customers/blank-metal-qa)

Customer story

[Quantium scales Claude across Australia's largest enterprises](/customers/quantium-qa)

Quantium scales Claude across Australia's largest enterprises

Quantium scales Claude across Australia's largest enterprises

Customer story

[Customer story](/customers/quantium-qa)

Customer story

[Homepage](https://claude.com)

Homepage


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- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Brainstorm creative ideas


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- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Prepare for an exam or interview


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  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


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  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


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  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

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  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

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  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

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  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## charm-industrial-claude-platform-api-case-study-claude-by-anthropic-e30da54f79.md

# Charm Industrial accelerates carbon removal operations with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Beneficial Deployments

Company size:

Small

Product:

Claude Platform

Location:

North America

3-6 months to days

carbon credit verification time

Geological research

and permitting acceleration

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Charm Industrial uses Claude to transform their carbon removal operations, from accelerating scientific research to automating verification processes critical to reversing climate change.

With Claude, Charm Industrial:

- Reduced carbon credit verification time from 3-6 months to just days
- Accelerated geological site research and permitting processes
- Automated marketing operations through AI agents

## Managing massive data complexity in carbon removal

Charm Industrial removes carbon from the atmosphere by converting agricultural and forestry residues—like corn stover and wildfire mitigation thinnings—which contain carbon that plants capture from the air. They use specialized fast pyrolysis machines to transform biomass into stable carbon-rich bio-oil that's then permanently stored in underground wells, overseen by the Environmental Protection Agency.

Charm Industrial sells carbon removal credits—verified certificates that represent one ton of CO₂ permanently removed from the atmosphere—to companies seeking to offset their emissions. With customers like Stripe, JP Morgan and Google relying on these credits, Charm processes tens of thousands of data points across dozens of different systems and hundreds of components for every ton of carbon removed.

"We collect everything from meter readings on our pyrolyzers to truck scale tickets, all of which must be meticulously tracked and verified for carbon credit certification," said Kevin Niparko, Head of Product at Charm Industrial.

This data complexity compounds across their operations: site selection requires analyzing fragmented geological databases across state and county systems, while their chemistry lab generates thousands of experimental data points needing rapid analysis.

The traditional approach to managing this data created a significant bottleneck. Carbon audits that took three to six months meant work completed in January wouldn't generate revenue until mid-year. Manual data collection and processing also increased the risk of delays in identifying errors, making corrections difficult and costly.

"To achieve our ambitious mission and create the global impact we're targeting, we need to leverage AI and new technologies to scale effectively," Niparko explained.

## Choosing Claude for intelligence and speed

After evaluating multiple AI models, Charm chose Claude for what Niparko described as "the optimal balance of intelligence and speed." The decision came down to Claude's ability to process diverse data types accurately and deliver results quickly.

"Claude delivers exactly what we need—high intelligence that consistently provides accurate answers without the long wait times we've seen with other models," Niparko explained.

This balance proved critical for Charm's diverse use cases, from analyzing complex geological surveys to generating code for system migrations.

## How Claude powers carbon removal at scale

Most notably, Claude has helped Charm address one of their most pressing operational challenges: carbon credit verification. Their automated verification system reduced audit completion time from months to days, enabling faster revenue recognition and improved cash flow.

This acceleration benefits Charm's customers too. Major corporations purchasing carbon removal credits receive their verified credits more quickly, allowing them to meet their sustainability commitments on schedule. The improved data quality strengthens trust—critical when customers are paying for a removal product they'll never physically see, but which can be tracked and measured.

Charm also integrated Claude across their operations through several key implementations:

- **Accelerated research and development**: Charm's chemistry lab uses Claude to design experiments and analyze results faster. For geological research, Claude assembles fragmented data from state and county databases to identify potential carbon storage sites, dramatically reducing the time needed to evaluate new sites and prepare permitting documentation.
- **Field operations support**: Charm has integrated Claude into Slack, giving field operators instant access to operational knowledge. Workers can query safety protocols, maintenance procedures, and technical specifications directly where they work.
- **Marketing automation**: Charm uses marketing operations agents powered by Claude to manage marketing backlogs, generate blog post drafts, and support outbound communications, automating tasks that previously required dedicated staff time.

Importantly, Claude helps Charm's team focus on their core mission.

"We've eliminated much of the routine work that consumed our scientists' time, allowing them to focus on advancing our carbon removal technology,” said Niparko.

In fact, six months ago, Charm's leadership launched a company-wide AI initiative that transformed their culture. Now employees actively share AI discoveries in dedicated Slack channels, with teams across the organization experimenting with new use cases and learning from each other's successes.

## Building the future of climate technology

Looking ahead, Charm sees AI as essential to scaling climate solutions globally. The company envisions integrating AI models directly into their manufacturing operations, helping injection teams work faster and collect field data with minimal manual input. This vision extends beyond office work to the heart of their carbon removal operations.

As Charm expands their fleet of pyrolyzers and develops new carbon storage sites nationwide, Claude will continue powering the operational improvements needed to scale carbon removal technology. "AI models like Claude are enabling climate tech companies to scale at the pace required to address climate change effectively,” reflected Niparko.

With Claude accelerating operations, Charm is demonstrating how AI can amplify human efforts to reverse climate change, allowing more companies to join the carbon removal movement and create measurable impact on our planet's future.


Video caption


[Prev](#)

Prev


## Related stories

[The Epilepsy Foundation turns years of expert content into a personal epilepsy assistant with Claude](/customers/epilepsy-foundation)

The Epilepsy Foundation turns years of expert content into a personal epilepsy assistant with Claude

The Epilepsy Foundation turns years of expert content into a personal epilepsy assistant with Claude

Customer story

[Customer story](/customers/epilepsy-foundation)

Customer story

[How the Epilepsy Foundation uses Claude across the organization](/customers/epilepsy-foundation-qa)

How the Epilepsy Foundation uses Claude across the organization

How the Epilepsy Foundation uses Claude across the organization

Customer story

[Customer story](/customers/epilepsy-foundation-qa)

Customer story

[Building dignity-driven AI: A conversation with the National Domestic Workers Alliance](/customers/national-domestic-workers-alliance-qa)

Building dignity-driven AI: A conversation with the National Domestic Workers Alliance

Building dignity-driven AI: A conversation with the National Domestic Workers Alliance

Customer story

[Customer story](/customers/national-domestic-workers-alliance-qa)

Customer story

[National Domestic Workers Alliance helps domestic workers advocate for better pay with Claude](/customers/national-domestic-workers-alliance)

National Domestic Workers Alliance helps domestic workers advocate for better pay with Claude

National Domestic Workers Alliance helps domestic workers advocate for better pay with Claude

Customer story

[Customer story](/customers/national-domestic-workers-alliance)

Customer story

[Homepage](https://claude.com)

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  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## chatandbuild-claude-platform-api-case-study-claude-by-anthropic-e8c3f095ca.md

# ChatAndBuild democratizes AI development globally with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Small

Product:

Claude Platform

Location:

Europe

140,000 users

across 111 countries

\$84M projected

Year 1 revenue from user-created AI agents

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


ChatAndBuild, an AI-powered no-code app development platform, helps 140,000 users across 111 countries create sophisticated AI applications using natural language. With ChatAndBuild, everyday people—from PE teachers to entrepreneurs—can build AI products without requiring any coding experience.

With Claude, ChatAndBuild:

- Helps users build 100+ AI applications daily across 40+ languages with production-quality code generation
- Empowers users to build and monetize AI products generating \$84M in projected Year 1 revenue
- Reduces app development time by 90% for users building AI-powered platforms

Breaking the barriers between human ambition and digital creation

Before Claude, the AI development landscape was not easily accessible by all. Traditional platforms required extensive coding knowledge, limiting AI creation to technical specialists. Non-English speakers faced additional barriers with inconsistent language support. Meanwhile, users who invested time building AI expertise lost everything when switching platforms, trapped in a rental economy with no ownership of their digital intelligence.

"We faced three seemingly impossible challenges," explained Christel Buchanan, Founder and CEO of ChatAndBuild. "How do you enable a grandmother in rural Thailand to build sophisticated AI applications using her native language with the same power as a Stanford CS graduate? How do you create AI agents that don't just respond but actually learn, remember, and grow more valuable over time? And how do you scale this to support millions of cognitive assets while maintaining safety and performance?"

These weren't just technical hurdles; they represented problems requiring a reimagining of how humans interact with AI.

## Choosing Claude for universal language understanding and code generation

ChatAndBuild's evaluation of AI models revealed Claude as the only solution capable of handling their revolutionary vision. After rigorous testing of every major AI model, Claude emerged with unique capabilities that aligned perfectly with ChatAndBuild's mission of democratizing AI development.

"Choosing Claude wasn't just a technical decision. It was a strategic bet on the future of human-AI collaboration," Buchanan emphasized. "While other models struggled with multilingual consistency or generated brittle code, Claude delivered production-quality applications from natural language across 40+ languages."

The selection also revealed an unexpected economic advantage. ChatAndBuild discovered that users working in dense languages like Japanese could express complex application requirements in 40-60% fewer tokens than English equivalents.

"A Japanese user can express complex application requirements in significantly fewer tokens than the English equivalent," Buchanan noted. "What takes 200 tokens to describe in English might only require 80-100 tokens in Japanese due to the language's information density."

This linguistic efficiency creates a built-in economic advantage for non-English speakers. Better token utilization means longer conversation histories, more complex context, and richer agent training, all for the same cost.

## Creating measurable economic impact through AI democratization

The transformation ChatAndBuild has achieved with Claude extends far beyond individual success stories.

"The most profound capability? We've made entrepreneurship accessible to anyone with domain expertise," Buchanan states. "A therapist can create and monetize therapeutic AI agents. A fitness trainer can build personalized workout applications. A financial analyst can create DeFi strategy agents. Claude transformed us from a development platform into an entrepreneurship enablement engine."

The economic potential is significant. With 140,000 users who could sell AI agents they create, ChatAndBuild estimates this could generate \$84M in revenue in Year 1, growing to \$500M+ by Year 3. Each agent represents human expertise converted into appreciating digital assets.

## Architecting the future of the cognitive economy

ChatAndBuild's vision extends far beyond current achievements. The company is developing a Language-Optimized AI Development Suite that will help developers automatically optimize their prompts and agent training across languages to maximize capability per token.

"Linguistic diversity is becoming a competitive advantage, challenging English dominance in AI," Buchanan explained. "We're creating cognitive derivatives—financial instruments based on agent performance. Imagine AI agent futures markets, or insurance products for cognitive assets." As ChatAndBuild scales to millions of NFAs, they're pushing Claude's capabilities in novel directions: persistent learning, cross-agent collaboration, and complex reasoning chains.


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## chatbase-claude-platform-api-case-study-claude-by-anthropic-6888d8095e.md

# Chatbase helps companies deliver instant, personalized customer support with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Small

Product:

Claude Platform

Location:

North America

Tripled user

adoption since integration

60-70%

of customers in US/Canada

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Chatbase uses Claude for AI-driven customer service, helping businesses provide instant, personalized support across web chat, WhatsApp, Slack, and Instagram. Their platform enables customer service teams to automate routine inquiries while maintaining their brand voice and professional standards, transforming customer engagement.

With Claude, Chatbase:

- Supports B2B and B2C companies, from startups to enterprises like PWC
- Tripled user adoption
- Provides support across multiple languages and regions, with 60-70% of customers in US/Canada and a growing presence in Brazil
- Enables seamless customer support across web chat, WhatsApp, Instagram, and Slack

## Building an AI-first customer support platform

Yasser Elsaid founded Chatbase after seeing the potential of emerging AI technologies like vector databases to revolutionize customer support. After studying demos showing how AI could engage in meaningful conversations with data, Elsaid recognized the transformative potential for customer service.

What began as a document chat interface evolved as enterprise customers pushed for more sophisticated features. Today, Chatbase helps companies automate support across multiple channels while maintaining their brand voice. Their platform integrates with business systems to give AI agents the ability to take actions—from checking order status in Stripe to processing refunds with human oversight.

## Why Chatbase chose Claude for natural customer conversations

Chatbase built a comparison tool for customers to test different AI models side by side, revealing Claude's superior conversational abilities. Elsaid said, "Claude is more conversational and provides more details - it asks questions at the end, trying to see if the problem was solved. Other models are less warm, just straight to the point, not really conversing with the person."

After implementing Claude, customers consistently stick with it. Claude's natural tone and context understanding make it effective for customer support without requiring extensive customization.

## How Chatbase uses Claude to transform customer support

Chatbase built a platform that deploys AI agents across multiple communication channels to meet customers where they are. The solution spans B2C channels like Instagram, Messenger, and WhatsApp, and offers Slack integration for B2B customers. Elsaid highlighted how companies can customize the AI's personality and tone, saying, "A few people use their AI agent as their brand mascot to communicate with customers."

The platform goes beyond simple chat by integrating with business systems through APIs, enabling AI agents to take direct actions. Through integrations like Stripe, agents can handle tasks like checking invoices and processing refunds, with optional human oversight for sensitive operations. For e-commerce customers, they're expanding into Shopify integrations to help AI agents serve as shopping assistants, demonstrating the platform's adaptability to different business needs through simple instruction changes.

## Delivering measurable impact for support teams and customers

Chatbase has transformed customer support operations by combining AI automation with powerful analytics. The team discovered how AI could handle routine inquiries and surface valuable insights about customer sentiment and product feedback as their own first customer. "The AI can summarize exactly what customers want, what parts of the product they dislike, and how their sentiment changes over time," said Elsaid.

The platform helps support teams identify and address issues more efficiently. Managers can quickly spot trends, like multiple customers facing issues with a specific integration, and drill down into relevant tickets to understand root causes. This shift from manual review to AI-powered analysis helps teams focus on solving strategic problems instead of sifting through conversations. Beyond improving agent efficiency, the analytics help product teams identify improvement opportunities and executives make data-driven decisions about customer experience improvements.

## Reimagining customer service with AI

While AI continues to transform customer service, Chatbase recognizes that human connection remains essential. They're streamlining their human-in-the-loop approach to enable efficient oversight through simple one-click confirmations. They're developing more sophisticated ways to evaluate and optimize AI interactions through their collaboration with Anthropic. As Elsaid notes, "You need humans for the human aspect. Customers want to know there is a human on the other side they can reach if they need to." This balanced approach—combining AI capabilities with human insight—points toward a future where technology enhances rather than replaces meaningful customer relationships.


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## chatplace-claude-platform-api-case-study-claude-by-anthropic-0f1e305c3e.md

# ChatPlace gives solo creators an AI marketing team with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Startup

Product:

Claude Platform

Location:

EMEA

15-20 hours saved per creator

per week across content and DMs

2x user growth

in the two months following the launch of Virale, its AI content agent

[ChatPlace](https://chatplace.io/) is an AI growth platform for content creators: bloggers, coaches, fitness trainers, beauty experts, and small business owners who run their businesses primarily from a phone. Its products analyze creators' Instagram accounts and run content production, audience communication, and lead conversion on autopilot for 100,000 monthly active users.

## With Claude, ChatPlace achieved:

- 2x user growth in the two months following its content agent launch, including reactivation of users who had churned due to content creation friction
- 15-20 hours saved per creator per week across content production and DM management
- 15-40% revenue increases for active users from consistent output and faster lead response
- Five separate tools consolidated into one conversation for content production and publication
- 3x faster internal engineering velocity with Claude Code across architecture, code generation, and debugging

## The challenge

Choosing the right Claude model

Learn when to use Haiku, Sonnet, or Opus to get better results and stay inside your rate limit. A practical guide to picking the right Claude model.

Choosing the right Claude model


Learn when to use Haiku, Sonnet, or Opus to get better results and stay inside your rate limit. A practical guide to picking the right Claude model.


Choosing the right Claude model

Learn when to use Haiku, Sonnet, or Opus to get better results and stay inside your rate limit. A practical guide to picking the right Claude model.

### Beyond generic content creation 

A creator running a solo business on Instagram has to produce expert content to build credibility, viral content to grow reach, engagement that turns the audience to customers, *and* deliver the actual product or service. "Doing all of that at a high level, alone, is simply not realistic," said Ilia Pankratov, CEO of ChatPlace. The team felt AI was failing creators in two specific ways.

The first failure was voice. ChatPlace's early experiments with other models produced responses that creators' audiences immediately read as robotic. Once that happened, the creator's trust with paying customers and followers eroded. The team found generic chatbot text was worse than no chatbot at all. 

The second failure was access. The AI tools that could theoretically help required extensive prompt engineering, a skill most creators didn’t have time to develop. "Few people understand how to do this well," Pankratov noted, describing the coaches, nutritionists, and beauty bloggers ChatPlace serves. 

## The solution

Claude Code

Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.

Read more

[Read more](/product/claude-code)

Read more

Claude Code


Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.


Claude Code

Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.

## From five tools to a single chat thread 

ChatPlace tested multiple model providers before settling on Claude Opus, Sonnet, and Haiku. The decision came down to three capabilities: conversational authenticity, multi-step workflow execution, and context across long sessions. In a blind comparison with early testers of the product, nine out of ten users preferred Claude's responses. Other models lost context mid-sequence in agentic workflows or degraded over long conversations. Claude held across all three.

"Our entire product is text: carousels, DM responses, Reels scripts,” said Pankratov. “The quality of that text is our value proposition. Claude models come at a premium, and we chose them anyway. When AI represents a creator to their paying customers, poor quality doesn't just reduce results, it destroys trust and kills retention."

The architecture is tiered. Claude Sonnet 4.6 powers the primary experience, Claude Haiku 4.5 is used heavily for sub-agent and intent-routing layers across the platform, and Claude Opus 4.7 runs the most complex reasoning tasks. The split keeps quality high where it matters most and cost manageable at scale.

On top of that architecture, ChatPlace built a system that handles the entire Instagram growth workflow. Virale, their content agent built with Claude Code, scans live Instagram data in the creator's niche, language, and country to find what's performing this week. The agent then runs the full production sequence in one conversation: niche research, script writing, cover image generation, chatbot creation, and publication to Instagram. The workflow used to require five separate tools and several hours; it now runs from a single chat thread.

Virale's memory accumulates real data from audience conversations, automation interactions, and content performance over time. A creator can ask "research my audience, what are their main pain points?" and receive a structured breakdown by audience segment, derived from actual subscriber interactions rather than templates. The longer the account is connected, the more precise the intelligence becomes.

The second product, AI Agent, handles Instagram DMs and comments in the creator's documented voice. It reads text, voice messages, images, videos, and forwarded content; qualifies leads against the creator's actual products and pricing; re-engages conversations that go quiet; books meetings in Google Calendar; passes lead data into CRMs; and processes payments. The full sales loop closes without the creator needing to be online.

ChatPlace also built an MCP connector that lets Claude act directly inside Instagram. A creator can ask Claude to research their audience, build an automation, or analyze content performance, and the actions execute on their live account.

"It's like I finally hired a team, except it's just me and AI, and the AI already knows my business."

Ilia Pankratov

CEO, ChatPlace


## The outcome

## Double the user base

User growth doubled after Virale launched, including reactivation of users who had previously churned because of content creation friction. Active creators report saving 15-20 hours per week across content production and DM management, with reported revenue increases of 15-40% attributed to consistent posting and faster lead response. 

"It's like I finally hired a team, except it's just me and AI, and the AI already knows my business," one creator told the company. Creators got their evenings and weekends back, and their leads stopped going cold.

Internally, ChatPlace runs on the same AI it sells. Engineering velocity is roughly 3x faster, with Claude Code working across architecture, code generation, debugging, and documentation. The marketing team uses Virale to produce ChatPlace's content. Customer support runs on Claude connected to the live backend. "We built the tools, and we run on them ourselves," said Pankratov.

Next is video. The natural extension of the script-to-publication pipeline is generating short-form Reels from the same conversation that today produces a carousel post, completing the loop from idea to published video. ChatPlace is also working on knowledge retrieval architectures as the AI Agent scales across thousands of concurrent accounts and millions of conversations. "We're figuring out how to surface the most relevant context from large, multi-account databases without sacrificing response quality or speed," said Pankratov.

"Claude models come at a premium, and we chose them anyway."

Ilia Pankratov

CEO, ChatPlace

## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## chronograph-claude-enterprise-case-study-claude-by-anthropic-aef9199966.md

# Chronograph scales operations and accelerates decision-making with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Financial services

Company size:

Medium

Product:

Claude Enterprise

Location:

North America

Week 2 productivity

for new hires vs. 2+ months previously

100% adoption

across 150+ employees with 80% daily active usage

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


[Chronograph](https://www.chronograph.pe) is a leading portfolio monitoring and analytics platform serving institutional private equity investors. The company supports more than \$4 trillion in client capital and serves a majority of the largest General Partners and Limited Partners globally.

With Claude, Chronograph:

- Achieves 100% employee adoption with 80% daily active usage across all 150+ team members
- Enables new hires to contribute in Week 2 versus 2+ months previously
- Replaces expensive vendor tools with custom AI-powered lead generation workflows
- Enables non-technical teams to build real-time dashboards and analyze data without engineering bottlenecks
- Launched Chronograph MCP server, enabling private equity clients to connect portfolio data directly to Claude

## The problem

Like many growing SaaS companies, Chronograph faced resource constraints: limited engineering capacity, competing product priorities, and critical business knowledge scattered across systems.  The company accumulated valuable business data across systems like HubSpot, Notion, Linear, and internal databases, but teams couldn't efficiently access insights across these silos.

The 150-person team spent significant time on repetitive tasks—client research, document analysis, meeting preparation—that prevented focus on high-value strategic work. Customer success teams manually searched multiple systems before client calls. Sales representatives spent dozens of hours weekly on lead generation. Product and engineering teams relied on lengthy specification documents that slowed development cycles.

## Claude enables AI-first operations across the entire organization

Chronograph selected Claude Enterprise after evaluating alternative platforms. The team identified several key factors: Anthropic's commitment to AI safety aligned with strict security requirements for financial services, Claude's reliability for mission-critical applications, and the Model Context Protocol's ability to connect multiple business systems.

“Anthropic’s commitment to AI safety makes them the partner we want for long-term LLM implementation across our company and client use cases,” said Charlie Tafoya, Co-Founder and CEO at Chronograph. “Claude for Financial Services enables us to provide seamless, secure data exchange for our mutual clients within a trusted technology ecosystem.”

## Transforming collaboration through Projects, Artifacts, and MCP integrations

Chronograph implemented Claude Enterprise through a structured two-month rollout. The company achieved immediate productivity gains as teams began using Claude for email drafting, data analysis, and document review. During the first month, Chronograph established knowledge-sharing systems with searchable databases of successful prompts, Projects, and Artifacts. In the second month, the company launched "AI Salons" where colleagues demonstrate real-world applications, accelerating adoption across teams.

Claude Artifacts transformed Product-Engineering collaboration. "Product can now create working Claude Artifact prototypes that efficiently convey the key capabilities of new features to engineering, turning PRDs into prototypes at speed," said Michael Bridge, Co-Founder and CTO.

The Customer Success team now maintains proactive client management at scale by integrating internal notes, email context, CRM data, and product usage metadata through Claude's context windows. Within two weeks of starting, a junior Client Management team member successfully explained Chronograph's GraphQL API to a client by combining client context from HubSpot MCP, internal documentation from Notion MCP, and Claude's understanding of GraphQL.

Sales teams built custom workflows using Claude to monitor media sources and industry announcements for leads, saving dozens of hours weekly. "Integrating Claude and especially its MCP integrations into our workflows helps our sales reps save significant time on administrative tasks before and after meetings—giving us more time for building relationships and driving outcomes for our revenue pipeline," said Michael Santos, Global Head of Sales.

Non-technical teams now build real-time dashboards through Claude Artifacts and shared prompts that understand business systems and data relationships, eliminating Analytics team bottlenecks. Previously siloed systems—HubSpot, Notion, Gmail, Google Calendar—now work together through Claude's MCP integrations.

## Chronograph launches MCP for private equity investors

Building on its success using Claude Enterprise to scale operations, Chronograph has launched an MCP server that enables its clients to connect their private capital portfolio data managed on the company’s platforms directly to Claude.

[Chronograph’s MCP is available as a Claude direct connector](https://support.claude.com/en/articles/12662597-using-chronograph-for-portfolio-monitoring) in the Claude Partners Directory. Through Claude, private equity professionals can instantly analyze fund performance, underlying company metrics, and exposure analytics across their complete private investment portfolio.

“The private capital industry generates massive amounts of portfolio data, but traditional tools often create friction in accessing insights,” said Nicholas Lin, Head of Product for Financial Services, Anthropic. “By connecting Chronograph's comprehensive portfolio monitoring platform with Claude's interface, we're enabling institutional investors to unlock the full potential of their data—moving from data retrieval to strategic insight in seconds.”

## The outcome

Claude has become a core problem-solving tool at Chronograph through a combination of reasoning capabilities, Projects for collaboration, Artifacts for rapid prototyping, and MCP for seamless integration. The company now operates with speed and capabilities that previously would have required larger teams and budgets.

"Claude has changed what's possible for a company our size. I am especially pleased to see how Claude's capabilities have helped our junior employees ramp up and deliver impact beyond their traditional role boundaries," said Tafoya.

The AI-first operating model has become a competitive advantage in client pitches, enabling faster turnaround times and more responsive service. Chronograph handles more complex client needs and product development without traditional headcount scaling, improving unit economics as the company grows.


"Claude has changed what's possible for a company our size."

Charlie Tafoya

Co-Founder and CEO, Chronograph


Video caption


[Prev](#)

Prev


## Related stories

[How Satispay's engineers write 75% of their code with Claude](/customers/satispay)

How Satispay's engineers write 75% of their code with Claude

How Satispay's engineers write 75% of their code with Claude

Customer story

[Customer story](/customers/satispay)

Customer story

[OffDeal powers every stage of M&A advisory with one Claude-based agent](/customers/offdeal)

OffDeal powers every stage of M&A advisory with one Claude-based agent

OffDeal powers every stage of M&A advisory with one Claude-based agent

Customer story

[Customer story](/customers/offdeal)

Customer story

[Money Forward builds an AI-native engineering organization with Claude Code](/customers/money-forward)

Money Forward builds an AI-native engineering organization with Claude Code

Money Forward builds an AI-native engineering organization with Claude Code

Customer story

[Customer story](/customers/money-forward)

Customer story

[Nevis accelerates advisor productivity with Claude](/customers/nevis)

Nevis accelerates advisor productivity with Claude

Nevis accelerates advisor productivity with Claude

Customer story

[Customer story](/customers/nevis)

Customer story

[Homepage](https://claude.com)

Homepage


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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## circleback-claude-platform-api-case-study-claude-by-anthropic-fad6a02ff6.md

# Circleback transforms meetings into structured insights with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Small

Product:

Claude Platform

Location:

North America

Hours saved

daily through automated meeting insights

Shared source

of truth replacing siloed tools

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Circleback helps teams generate more value from meetings by transforming conversations into structured, actionable insights that save hours and eliminate information silos.

With Claude, Circleback:

- Saves customers hours each day while providing peace of mind
- Enables companies to replace siloed tools with a shared source of truth
- Created an overall quality and ease of use recognized as a top pick by TIME

## Helping organizations keep critical context

Before founding Circleback, Kevin Jacyna and his co-founder, Ali Haghani, witnessed critical information not being captured as effectively as possible. "As a software engineer, I'd call someone who understood a problem, get the context I needed, but then lose critical details after we hung up. Meanwhile, critical information was constantly disappearing into Slack threads across the organization."

The challenge stemmed from teams creating disconnected meeting documents in isolation. This made it nearly impossible to connect related work or build on previous conversations. When AI models emerged, Kevin and Ali saw an opportunity to transform these scattered conversations into structured, actionable organizational knowledge.

## Choosing Claude for human-like writing and precise instruction following

Circleback tested multiple AI models and open-source alternatives before choosing Claude. The key differentiator for Claude was quality over efficiency. Jacyna said, "Claude's writing feels more human and is nicer to read."

The founders also noted that Claude offered large context windows and superior instruction following. According to the Circleback team, Claude's instruction following gave them the precision they needed for automated workflows. They found its context windows and consistent performance made it ideal for their core product functionality.

## Powering meeting intelligence across all touchpoints

Circleback integrates Claude Haiku 3.5 and Sonnet 4 throughout their platform to power comprehensive meeting intelligence. Their meeting processing pipelines transform conversations into clear, actionable outcomes, while agentic search capabilities help teams find specific information across their entire meeting history. The platform's custom automations identify feature requests, create Linear tasks, update CRMs, and route product feedback to the right teams. This functionality extends across all major meeting platforms, including Zoom, Google Meet, Slack huddles, and even in-person meetings captured via mobile apps.

## Transforming how organizations capture and use meeting insights

Circleback's platform has changed how customers approach meeting productivity and knowledge management. Customers report hours saved daily redirected to higher-impact work. "We're giving customers time back for high-leverage tasks, giving them peace of mind knowing that details from calls can be easily found and referenced," Jacyna explained.

Companies are deploying Circleback organization-wide, replacing specialized tools that create information silos. This adoption creates a shared source of truth that improves collaboration across departments.

## Building the future of organizational knowledge management

Circleback's long-term vision goes beyond individual meeting notes to organizational intelligence. As co-founder Ali Haghani explains, "What people say in conversations represents the most current reality of what's happening in an organization—it's more up-to-date than anything written in documentation." This philosophy drives their approach to making Circleback the default source of truth for organizations.

Jacyna said, "We're excited to continue building an insanely good experience for larger teams where content is categorized and surfaced to the right people, at the right time."

This is why Circleback values what they describe as Claude's nuanced understanding and reliable performance. Rather than building another AI tool that impresses initially but fails to deliver lasting value, Circleback focuses on perfecting details that make their platform useful. With Claude as their foundation, Circleback pushes toward a future where human conversation becomes a structured, searchable, and actionable organizational asset.


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


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  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Brainstorm creative ideas


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- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## circleci-claude-platform-api-case-study-claude-by-anthropic-559139fb65.md

# How CircleCI built a code validation agent with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Medium

Product:

Claude Platform

Location:

North America

90% of the engineering team uses Claude Code

with daily usage jumping 9x since structured adoption began

75% reduction in average test run time

when customers use CircleCI's Smarter Testing feature

Building agents with the Claude Agent SDK

The Claude Agent SDK is a collection of tools that helps developers build powerful agents on top of Claude Code.

Read more

[Read more](https://claude.com/blog/building-agents-with-the-claude-agent-sdk)

Read more

Building agents with the Claude Agent SDK


The Claude Agent SDK is a collection of tools that helps developers build powerful agents on top of Claude Code.

Video caption


Building agents with the Claude Agent SDK

The Claude Agent SDK is a collection of tools that helps developers build powerful agents on top of Claude Code.

Introducing Claude Code

See Claude Code in action—from concept to commit in one seamless workflow.

Read more

[Read more](https://claude.com/product/claude-code)

Read more

Introducing Claude Code


See Claude Code in action—from concept to commit in one seamless workflow.

Video caption


Introducing Claude Code

See Claude Code in action—from concept to commit in one seamless workflow.

[Prev](#)

Prev


[CircleCI](https://circleci.com/), whose CI/CD platform processes billions of jobs annually for teams at Okta, Hinge, and Hugging Face, set out to tackle the growing maintenance burden that slows engineering teams down. The result is CircleCI’s autonomous AI agent [Chunk](https://circleci.com/product/chunk/), built with Claude, which identifies and resolves CI/CD-related maintenance issues with minimal human intervention.

## With Claude, CircleCI achieved:

- 75% reduction in average test run time when customers use CircleCI's Smarter Testing feature
- 90% of the engineering team on Claude Code, with daily usage jumping 9x since structured adoption began
- 90%+ prompt cache efficiency in production, meaning context is reused rather than reprocessed across workflows.
- Multi-quarter internal projects completed in weeks, including an AI-powered PR review system. 
- More than 4 in 5 agent tasks now triggered automatically at the point of failure, with the rate of tasks converted into completed pull requests more than doubling since launch

## The challenge: Maintenance backlogs that slow teams

CircleCI's customers are engineering teams where delivery speed directly determines competitive outcomes. Those teams face a persistent tension: test optimization, build fixes, and pipeline improvements all pile up in backlogs while everyone focuses on shipping new features. Technical debt compounds, and the velocity teams are trying to protect gradually erodes.

CircleCI sees this problem intensifying as AI tools accelerate code output across the industry, generating code faster than teams can maintain it. The company needed to solve this internally before they could credibly help their customers solve it too. The goal: build an autonomous agent that could pick up routine maintenance and validate its own fixes before a human ever sees them.

## A decision driven by developer experience

CircleCI's work with Claude started broadly. The company encouraged teams across engineering, operations, and go-to-market to experiment for prototyping, iteration, and analysis. "We encouraged teams to use AI to reimagine the art of what's possible," said JP Leblanc, SVP Engineering. "By providing a single, robust platform for AI exploration, we saw adoption numbers soar."

When the team selected Claude to power Chunk, the deciding factor was the Claude Agent SDK's developer experience: a clean, well-documented interface that made it fast to build. MCP integration meant connecting to existing development tools without coordination overhead. The team found Claude's security posture met their enterprise requirements and rated it the strongest general-purpose model available. 

## A closed loop from task to validated pull request

CircleCI’s agent Chunk operates as a closed loop: a natural language task goes in, a validated pull request comes out. Because customers have already described their build environment in their CI configuration, Chunk can spin up those environments as sandboxes with confidence because Claude has access to the right dependencies and tools. For build failures, Claude receives logs as context. For tests, it gets results from previous runs. Claude generates a fix, and CircleCI pipelines validate it. If the pipeline fails, Claude reattempts. The customer receives a PR that is already "green," with the CI pipeline serving as attestation that the change meets testing, linting, and static analysis standards.

"We could not have built Chunk without the Claude Agent SDK," explained Michael Webster, Principal Engineer at CircleCI. "If we had tried to do this three years ago, the amount of work to support all the language variations, framework integrations, and toolchain connections would have been prohibitive. Now we can build really powerful tools very quickly without all the traditional coordination overhead and custom integration work."

A team of 8 engineers built Chunk, moving from working prototypes in days to production-ready capabilities in weeks. Tasks can trigger automatically (periodic runs to fix flaky tests), be user-initiated (fixing a failed build), or come as ad-hoc prompts through Chunk's chat interface. Predictive test selection, which CircleCI calls Smarter Testing, runs only what is new or impacted. This cut time-to-feedback by an average of 75% and up to 97%. 

Beyond Chunk, Claude Code has become the daily driver for CircleCI's engineering team, with 90% of engineers engaged. Daily usage has jumped 9x since adoption. One team built an AI-powered PR review system that scans for code issues, analyzes downstream SQL dependencies, flags query optimizations, and generates impact summaries. It deployed in weeks rather than the multiple quarters it would previously have required.

## The results

More than 4 in 5 Chunk tasks now trigger automatically at the point of failure, without a human needing to step in. The rate at which Chunk converts tasks into completed pull requests has more than doubled since launch, meaning Chunk is getting better at knowing when it has enough confidence to propose a fix. For one large enterprise customer, analysis time dropped from 14 hours to 18 minutes. A team that previously waited until the following morning to know whether a change was safe now gets that answer in minutes.

CircleCI's roadmap builds on Claude's advancing reasoning capabilities: automated test management, build optimization, and predictive maintenance that anticipates issues before they affect workflows. As code output accelerates, autonomous validation is what keeps the system from falling behind.

"Claude allowed us to bring Chunk to market faster than we would have otherwise," said Webster. "We've put autonomous maintenance, test optimization, and continuous improvement within reach of every developer by giving them an agent that picks up these tasks automatically. Issues that would sit in backlogs for months are now resolved automatically, and customers can stay in flow and focus on innovation rather than dealing with toil."


"We could not have built Chunk without the Claude Agent SDK."

Michael Webster

Principal Engineer, CircleCI


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## classdojo-claude-platform-api-case-study-claude-by-anthropic-dd11dde529.md

# ClassDojo saves teachers time with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Education

Company size:

Small

Product:

Claude Platform

Location:

North America

45 million users

kids, families, and teachers in 180 countries

90% of US schools

elementary teachers save hours weekly

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


ClassDojo transforms education by using Claude to power AI teaching assistants that help teachers focus on what matters most: teaching children.

**With Claude, ClassDojo:**

- Reaches 45 million kids, families, and teachers in 180 countries
- Helps teachers in 90% of US elementary schools save hours each week on instructional content, behavior management, and administrative work
- Enables class roster setup in seconds instead of 20-30 minutes
- Processes entire school directories instantly, matching and updating existing records

## Combating classroom exhaustion

Every day, teachers face an avalanche of administrative tasks that keep them from doing what they love—teaching children. Brendan Kereiakes, Product Lead for Core, Growth & Teacher AI at ClassDojo, says, "We talk to teachers every day and one thing is clear—they're overwhelmed and under-supported. When we examined where their time was going, we identified the major time-consuming activities: lesson planning, developing behavior interventions, and writing communications both internally and to parents. Many teachers report spending half their time on paperwork instead of instruction, leading to twelve-hour workdays and burnout."

ClassDojo was well suited to address these challenges with its fundamentally different approach. Tom Pryor, Head of Product at ClassDojo, says, "Unlike most education companies, we started small—one teacher and classroom at a time. Instead of going top-down to school districts, we built a simple, helpful communication app that teachers, kids and families could start using right away." This grassroots growth gave them a deep understanding of classroom needs and built trust with millions of users—essential for introducing AI responsibly.

## Why Claude stood out for the classroom

After evaluating multiple AI models, ClassDojo selected Claude for three critical factors that set it apart for educational applications—tone, accuracy, and safety.

Brendan explained, "Many AI models struggle with humor, emotion, and conversation. Claude consistently produced responses that felt warm, thoughtful, and aligned with the way teachers and families naturally communicate. This was particularly important since teachers aren't professional prompt engineers—they need tools that work intuitively.”

Another decisive factor was educational accuracy. Tom shared, "We really prioritized consistency and accuracy. We can’t have hallucinations and factually wrong output—especially in areas like math, where precision is non-negotiable. Claude generated materials that aligned with teaching standards and created accurate assessments that teachers could actually use."

Brendan added that safety considerations were paramount, given ClassDojo's responsibility to protect children's data and maintain trust. "Claude handles inappropriate prompts gracefully, maintaining context better, and staying within age-appropriate guardrails without constant supervision."

## How Claude powers the classroom experience

ClassDojo uses Claude across several key products to simplify teachers' lives and improve education.

**Sidekick**: Every teacher gets an AI teaching assistant powered by Claude that helps with lesson planning, creating activities, and developing interventions for individual students—instantly eliminating hours of administrative work.A powerful example: Teachers can now snap a photo of their class roster—or even their entire school directory—instead of manually entering student information. Claude-powered AI makes sense of different data structures and processes the content instantly. This transforms what used to take 20-30 minutes into seconds.

**Dojo Tutor**: Claude helps tutors prepare by analyzing previous sessions and creating custom lesson plans. It also generates highlight reels from tutoring sessions so families can see their children's progress.

**Safety and Identity Verification**: Claude powers conversational verification flows that ensure only authorized users can access school spaces, improving security while creating a more natural user experience.

**Future Innovations**: ClassDojo is expanding their AI offerings with initiatives like Dojo Sparks (an AI reading tutor), Enhanced Dojo Tutor (with hybrid AI-human tutoring capabilities), and Diagnostic Helper (for personalized academic assessment).

## Transforming education for teachers, students, and families

The impact of Claude-powered features extends across the entire educational ecosystem. AI now serves as an essential assistant. "It's like having a colleague who's always available, works tirelessly to help me, and never judges my questions," reports one teacher. Another explains, "When I'm having one of those overwhelming days where I’m completely stretched, Claude helps me articulate my thoughts in professional 'teacher' language."

School leaders also benefit from streamlined administrative processes. Tasks that previously consumed hours now take seconds, reducing both time investment and stress. The photo-based roster import feature exemplifies this transformation—ClassDojo has seen teachers create a half-dozen full classes in under two minutes. Teachers find this both delightful and efficient.

Families gain better tools to support their children's education. Tom explains, "For parents, Claude helps them stay connected to and monitor their child's education. Homework Helper breaks concepts down in a way that empowers parents to support learning without doing the work for their child." Parents notice the difference, with one noting the video highlights feature in Dojo Tutor, "I love seeing their interactions because when I'm present, my child often hesitates before responding to the tutor. This feature gives me insight into their sessions without having to be there."

## Building AI for the future of education

ClassDojo envisions an educational future where AI closes opportunity gaps and makes high-quality learning accessible to all. Brendan shared, "We're building an ecosystem of AI-powered experiences for kids, families, and teachers. These products will be smarter, more helpful, and more joyful because AI is at their core."

ClassDojo also sees Claude helping break down language barriers—a critical need when one in five US families don't speak English at home—with real-time translation and resources in families' native languages.

"These AI tools fundamentally change how we approach personalized learning," says Tom. "We can now provide truly adaptive experiences that respond to a child's unique needs, while also giving teachers back the time they need to focus on building relationships."

Through their work with Anthropic, ClassDojo is working to fulfill their mission, "to give every child on Earth an education they love." By combining Claude's intelligence with their deep understanding of classroom needs, they're creating AI tools that free teachers to teach, engage students more effectively, and strengthen the crucial connection between school and home.


Video caption


[Prev](#)

Prev


## Related stories

[MagicSchool on building a safety layer for millions of student conversations](/customers/magicschool-qa)

MagicSchool on building a safety layer for millions of student conversations

MagicSchool on building a safety layer for millions of student conversations

Customer story

[Customer story](/customers/magicschool-qa)

Customer story

[How Syracuse University deployed Claude to every student, faculty member, and staff](/customers/syracuse)

How Syracuse University deployed Claude to every student, faculty member, and staff

How Syracuse University deployed Claude to every student, faculty member, and staff

Customer story

[Customer story](/customers/syracuse)

Customer story

[Why Syracuse University gave Claude to 30,000 students, faculty, and staff](/customers/syracuse-university)

Why Syracuse University gave Claude to 30,000 students, faculty, and staff

Why Syracuse University gave Claude to 30,000 students, faculty, and staff

Customer story

[Customer story](/customers/syracuse-university)

Customer story

[RileyBot creates safe AI learning experiences for students with Claude](/customers/rileybot)

RileyBot creates safe AI learning experiences for students with Claude

RileyBot creates safe AI learning experiences for students with Claude

Customer story

[Customer story](/customers/rileybot)

Customer story

[Homepage](https://claude.com)

Homepage


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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Look over my code and give me tips


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- Vibe code with me


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More

- Write case studies


  This is another test

- Write grant proposals


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- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

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Resources

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  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## classmethod-claude-code-case-study-claude-by-anthropic-66612a7f2b.md

# Classmethod accelerates development velocity with Claude Code


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Large

Product:

Claude Code

Location:

Asia Pacific

80% decrease

in time spent reviewing code

96% reduction

in Google Apps Script task processing time, from 24 hours to 1 hour

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Japanese cloud integrator Classmethod empowers engineering teams to overcome chronic labor shortages by achieving up to 10x productivity gains through AI-driven development with Claude Code.

With Claude Code, Classmethod achieved:

- Reduced development time for specific coding tasks by up to 90%
- Up to 80% decrease in time spent reviewing code
- 96% reduction in Google Apps Script task processing time, from 24 hours to 1 hour
- Increase in code contributions shipped to production (108 merged pull requests in January to 165 in May-June), enabling the team to deliver features and fixes faster

## Efficient utilization of limited engineering resources

Japan's technology sector is navigating an evolving landscape where demand for skilled engineering talent continues to grow. Development teams are exploring innovative approaches to optimize their workflows and meet expanding business needs. At Classmethod, the team recognized an opportunity to enhance how engineers allocate their time, enabling them to focus more on strategic and creative initiatives alongside their core development work.

"Engineers were unable to dedicate sufficient time to the tasks they should be focusing on." The gap between available developer hours and project requirements continued to widen, threatening their ability to deliver on client expectations while maintaining code quality.

## Selecting Claude Code for superior code generation

After evaluating multiple AI agentic coding solutions, Classmethod chose Claude Code because "the quality of the generated code was significantly superior to that of other products." During an initial pilot, Claude Code demonstrated exceptional accuracy and faithfulness to instructions, generating practical code optimized for their specific technology stack.

The tool's design as a command-line interface meant virtually zero learning curve for developers already comfortable with terminal workflows. "It has a low learning curve as a CLI tool," they said, noting seamless integration with existing development environments.

## Transforming the Development Lifecycle Across Various Projects

Classmethod integrated Claude Code across their coding workflows, from initial implementation to final review.

The tool generates entire logic blocks from detailed designs, helps developers understand existing codebases 90% faster, and creates comprehensive test suites. "Claude Code handles GitHub ISSUES-based implementation and test descriptions," they said, supporting their full technology stack including Ruby on Rails, Next.js, and Terraform.

Their innovation extends beyond traditional coding. Mandatory AI-powered self-reviews before pull requests are being gradually implemented in several projects, with Claude Code detecting security risks and violations of DRY and YAGNI principles—catching redundant code and unnecessary complexity before they reach production. The /*ex*pla*in-pr* and */review-pr* commands provide instant context and feedback, elevating code quality across the organization.

## Achieving multi-service development with small teams

The transformation at Classmethod goes beyond raw productivity metrics.

"Parallelization of thinking enables simultaneous progress on multiple projects," they share, achieving development structures previously impossible with their team size. Engineers now handle multiple services concurrently, maintaining focus while managing numerous tasks.

When Classmethod developed "rulesync," an open-source project for their development workflows, 99% of the codebase was implemented using Claude Code. Long-standing backlog items like rich admin dashboards, Grafana MCP chat applications, and dark mode implementations finally became reality.

Google Apps Script automation particularly showcases their dramatic efficiency gains. Tasks that previously consumed 24 hours are now completed in just one hour. "The implementation accuracy is particularly excellent in GAS," they note, highlighting how Claude Code excels at understanding and generating code across frameworks and environments.

## Pioneering the future of Japan's AI-driven development

Claude Code has enabled Classmethod to drive productivity gains internally and for their clients. In the future, they intend to expand their use cases, including development-adjacent tasks like library updates and detailed design generation, while exploring sub-agents functionality for even greater automation.

They plan to include infrastructure integration for automatic Cloud Run Functions upgrades in technical expansion, alongside improved UI implementation that adheres to design systems. They're also working to extend these capabilities beyond their own engineering team, democratizing access to AI-powered development tools among their clients.

By sharing AI-driven development know-how and deployment strategies, they're positioning themselves to help other Japanese companies navigate the transition to AI-augmented engineering.

Their vision is clear: transform how software gets built in Japan, enabling small teams to match the productivity of much larger organizations with Claude Code.


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

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  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Help me make sense of these ideas


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- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## claude-enterprise-plan-claude-by-anthropic-c911ff49df.md

# Claude enterprise solutions

The frontier, on every desk

Put Claude to work across your organization. Help everyone think deeper, do more, and build securely.

Get Enterprise plan

[Get Enterprise plan](http://claude.ai/create/enterprise)

Get Enterprise plan

Build on Claude Platform

[Build on Claude Platform](/platform/api)

Build on Claude Platform

## Trusted by the world’s leading organizations


“Slack’s close collaboration with Anthropic has helped our Engineering and Product teams accelerate prototyping and model testing.”

97minutes per week saved by the average user through summarization and recap features

Industry:Software

Company size:Large

Product:Claude Platform

Location:North America

“With this partnership, Allianz is taking a decisive step to address critical AI challenges in insurance. Anthropic's focus on safety and transparency complements our strong dedication to customer excellence and stakeholder trust.”

90%week-over-week growth company-wide deployment, with rapid global adoption

Industry:Insurance

Company size:Large

Product:Claude Platform

Location:EMEA

“Through using Claude, we’ve saved millions, which we have reinvested in *upskilling* our customer support agents. We’ve empowered our agents to focus on those more complex issues that really require human care.”

87%reduction in customer support time

30%more accurate teams making sharper calls

Industry:Transportation

Company size:Large

Product:Claude Platform

Location:North America

“As AI becomes the interface for decisions, trust becomes the standard. Moody’s decision-grade connected intelligence is key to unlocking AI for high‑stakes credit and compliance decision‑making.”

1200%credit memo prep time cut from 40 hours to 2 minutes with Claude-built agents

Industry:Financial services

Company size:Large

Product:Claude Platform

Location:North America

“We saw 12 hours of prototyping work collapse into about 20 minutes. Then your whole team can jump in and refine it together.”

30+concurrent agent tasks from a single task board

97%reduction in prototyping time

Industry:Software

Company size:Large

Product:Claude Managed Agents

Location:North America

“In a highly regulated industry, we can't just throw our data and information into a large language model and hope for the best. Our conversations with Anthropic really guided in the ways we can securely use Claude for planning, for strategic tasks, for code generation.”

1000xclinical study documentation down from 10 weeks to 10 minutes

Industry:Life sciences

Company size:Large

Product:Claude Code

Location:Europe

## Built for enterprise

### Built on the best models

Claude leads on reasoning, coding, and analysis benchmarks. The same frontier models power every surface, from business apps to developer tools.

### No model training by default

Your prompts, data, and results are not used to train our models by default. Review our data practices at the Trust Center.

### Flexible by design

Pick the products and platform that are right for your teams, whether you’re collaborating with Claude at work or building your own products and offerings.

### Made to pass security review

The security, compliance, and admin controls your organization needs.

Learn more

[Learn more](https://trust.anthropic.com/)

Learn more

\*Data retention controls and OTEL monitoring are currently available on Claude Enterprise only.

Single sign-on (SSO/SAML) and domain capture

Usage analytics and reporting

SCIM provisioning

Spend controls

Role-based access control (RBAC)

Data retention controls\*

Audit logs and OpenTelemetry monitoring\*

SOC 2, ISO 27001, GDPR, and CCPA compliance

Compliance API

HIPAA-ready offering

## Bring Claude to your enterprise two ways

Deploy Claude to your workforce or build it into your products.

### Claude Enterprise

Give every employee secure access to Chat, Claude Cowork, Claude Code, and your company's connectors. Get the admin controls, management, and visibility your IT and security teams need.

See plans

[See plans](#pricing)

See plans

### Claude Platform

Access the Claude API to power new experiences, ship production-grade agents, and integrate Claude into the workflows and applications you're building.

Explore the platform

[Explore the platform](/platform/api)

Explore the platform

Results with Claude Code

90%

less time spent on complex code migrations

## Secure products for employees, everywhere your teams work

Claude Code

Claude Cowork

Claude Chat

Claude Security

Active

[Play video](#)

Play video

### Code faster across your enterprise stack

Build, debug, and ship using natural language from your terminal, IDE, Slack, or the web. Claude Code works wherever your team does.

Learn more

[Learn more](/product/claude-code/enterprise)

Learn more

[Play video](#)

Play video

### Delegate tasks to Claude with Cowork

Connect your files and tools, then hand off research, documents, and repetitive work. Get polished deliverables back while you focus on the work that needs your judgment.

Learn more

[Learn more](/product/cowork)

Learn more

[Play video](#)

Play video

### Chat: A thinking partner for everyday work

Chat with Claude to develop ideas, draft content, tighten reports, work through hard problems, and more.

Learn more

[Learn more](/product/overview)

Learn more

[Play video](#)

Play video

### Find and fix vulnerabilities with Claude Security

Claude helps security teams and developers by reviewing code for security issues, drafts patches, and explains the risk in language your whole team can act on.

Learn more

[Learn more](/product/claude-security)

Learn more

Tailor Claude to your business

Connect to Gmail, Google Drive, Slack and more to give Claude context from across your stack. Use Claude directly inside Microsoft 365 or with Google Chrome.

Learn more

[Learn more](/connectors)

Learn more

## Real work, across every function

Engineering

Marketing

Sales

Product Management

Human Resources

Security

Active

Prompt

Audit our use of the deprecated legacy-auth library across the monorepo. Generate a migration plan to move all 47 services to auth-v2, prioritized by risk and ordered by dependencies.

✻ Migration plan: legacy-auth → auth-v2


Audited 47 services, 312 call sites, 8 distinct usage patterns.


Recommended order


Phase 1 — Low risk (weeks 1–2, 12 services)  
Internal admin tools with no external dependencies. Safe to validate the auth-v2 codemod and surface unknown patterns.

Phase 2 — Leaf services (weeks 3–5, 18 services)  
No downstream consumers in the dependency graph. Failures stay contained; single staged rollout per service.

Phase 3 — Core services (weeks 6–9, 17 services)  
Auth-critical paths with downstream impact. Requires feature flags, shadow traffic comparison, and per-team rollback plans.


Risk callouts


payments-api — blocker  
Uses undocumented legacy-auth.signWithRotation() not present in auth-v2. Needs design discussion before migration.

mobile-bff — needs review  
Integration tests pinned to legacy-auth response format. Token envelope changed (token.claims → token.payload); 23 fixtures to update.

identity-gateway — coordinated cutover  
Sits in front of 31 of 47 services. Recommend cutover at the Phase 2 → 3 boundary with a 48-hour dual-write window.


Suggested next steps


1\. Open an RFC for the signWithRotation equivalent in auth-v2.  
2. Run the codemod against Phase 1 services, one PR per service.  
3. Add a CI check that fails on new legacy-auth imports in week 2.  
4. Schedule identity-gateway cutover with platform for week 5.


### Engineering

- Convert project requirements into technical specifications
- Design system architecture and component interactions
- Troubleshoot errors and runtime issues
- Identify code optimizations and performance improvements

Claude Code for Enterprise

[Claude Code for Enterprise](/product/claude-code/enterprise)

Claude Code for Enterprise

Prompt

Build a Q1 channel performance review. Pull spend and conversions from HubSpot and paid social metrics from our LinkedIn dashboards. Show ROAS by channel over the last six months and flag the channels where performance is declining.

Attachments

HubSpot_Q1_export

24 kb

CSV


8 kb

CSV

Q1 channel performance review

ROAS by channel — last 6 months

Email Organic Direct Paid social

↓ Paid social ROAS dropped 38% after Feb iOS update

↑ Email overperforming after segmentation refresh in March

→ Organic steady at 3.4x, direct holding around 2.9x

### Marketing

- Interpret market trends and consumer behavior patterns
- Brainstorm multi-platform content items
- Develop marketing campaign strategies
- Create post campaign performance reports

Prompt

I have a renewal call with Acme Corp's VP of Operations on Thursday. Pull the account picture from HubSpot, open work in Asana, and any mentions in \#acme-account on Slack. Produce a brief covering relationship status, open risks, expansion signals, and three talking points for the call. Send to me in Slack.

Connectors

Hubspot


Slack


Asana


Search

Camilla Lee

Messages

Jot something down

*Acme Corp – Thursday renewal prep*

📇 *Account:* Sarah Chen, VP Ops · Renewal Jun 30 · ARR \$148k · 240 seats (Team)

🤝 *Relationship:* Healthy, Y2 renewal · CSM Jordan Park · NPS 8 in April · Mar 18 QBR went well

⚠️ *Risks:* P1 SSO ticket open since Apr 29 (eng ETA slipped 2x) · Finance asked for ROI one-pager (Asana ACME-184, Wed) · Lattice ran discovery w/ ops leads last week

📈 *Expansion:* Adoption +42% MoM · Legal, Procurement, RevOps onboarded · Enterprise tier discussed in March · automation seat add-on ~\$22k upside

🎯 *Three talking points*

1.  Open with the SSO ticket — bring new ETA + offer a credit if it slips again
2.  Frame +42% adoption and 3 new departments as Enterprise-level value
3.  Pre-empt Lattice with the Procurement cycle-time win, then tee up the automation add-on

Sent using @Claude

### Sales

- Analyze sales calls to craft tailored account plans
- Develop objection handling strategies
- Build compelling and tailored pitches
- Interpret sales metrics and KPIs

Prompt

Score the candidate features for our Q3 roadmap. Pull usage data from Amplitude, recent product feedback from \#product-feedback in Slack, and engineering effort estimates from Linear. Score each feature on reach, impact, and effort. Rank them and flag the top three to discuss in roadmap planning Thursday.

Connectors

Amplitude


Slack


Linear


X

Q3 Prioritization.xlsx

### Product Management

- Define product vision and objectives
- Analyze user feedback and usage data
- Create product specifications and requirements documents
- Interpret product usage metrics and KPIs

Prompt

Build a 30-60-90 day onboarding plan for our new Senior Product Designer starting Monday. Pull from the role's job description, the design team's Notion handbook, recent Figma files the team has shipped. Include who they should meet in week one, what to read, what to ship by day 30, and goals for days 60 and 90.

Connectors

Figma


Notion


#### Onboarding plan: Maya Chen, Senior Product Designer

*Start date: Monday, May 18  
Manager: Priya Shah*


**Week 1 — Get oriented**

###### **People to meet (15 min each)**

- Priya Shah (managetr) — already on calendar, Monday 10am
- Jordan Lee (design lead, peer) — book Tuesday
- Sam Patel (PM partner for the checkout team)
- Two engineers from the checkout team: Ana Torres, Ben Wu

###### **Read first**

- Design system docs (Notion: /Design/System)
- Last quarter's research readouts (Notion: /Research/Q1)
- Checkout team's most recent Figma file (Onboarding-redesign-v2)

###### **Days 1–30 — Land**

- Ship one small UI fix end-to-end to learn the workflow
- Attend three user research sessions
- Present a teardown of one competitor's checkout in week 4 design crit

###### **Days 31–60 — Contribute**

- Own one in-flight project (likely the cart abandonment redesign)
- First design review on owned work by day 60

###### **Days 61–90 — Lead**

- Drive the next quarter's roadmap discussion for the checkout team
- Goal: ship one feature you scoped end-to-end

### Human Resources

- Convert project requirements into technical specifications
- Design system architecture and component interactions
- Troubleshoot errors and runtime issues
- Identify code optimizations and performance improvements

Prompt

Scan our webhook service for security vulnerabilities

● Scanning 247 files across app/, services/, routes/...

● Analyzing auth flows, input validation, file handling...

● Filtering by severity ≥ high...

● Found 4 findings in acme-corp/hookrelay


CRITICAL Shell command injection via webhook payload

app/services/notifiers/script_runner.py:21 · Command injection

  
CRITICAL JWT authentication bypass via "none" algorithm

app/auth/jwt_handler.py:28 · Auth bypass

  
CRITICAL Path traversal in export file download endpoint

app/routes/exports.py:39 · Path traversal

  
HIGH Server-side request forgery in destination URL validation

app/services/validator.py:36 · SSRF


✓ 12 lower-severity findings filtered out

### Security

- Triage alerts and prioritize real threats
- Investigate incidents and trace attack paths
- Correlate signals across logs and tools
- Draft incident reports and post-mortems
- Build detection rules and tune existing ones


## Get the Enterprise plan

Explore features

[Explore features](/pricing#team-enterprise-features)

Explore features

### Enterprise

Get started today. Includes Enterprise security and compliance, chat, Claude Code, Cowork, connectors, SSO, SCIM, audit logs, and more.

\$20

Per seat / month, billed annually.  
Usage is billed as you go at API rates, based on what your team uses. Annual commitment required. Minimum 20 seats.

Get the Enterprise plan

[Get the Enterprise plan](http://claude.ai/create/enterprise)

Get the Enterprise plan

Chat with buying specialist

[Chat with buying specialist](https://claude.ai/buying-specialist)

Chat with buying specialist

[Usage limits](https://support.anthropic.com/en/articles/9797557-usage-limit-best-practices) apply. Prices shown don’t include applicable tax. Price and plans are subject to change at Anthropic's discretion.

[Usage limits](https://support.anthropic.com/en/articles/9797557-usage-limit-best-practices) apply. Price and plans are subject to change at Anthropic's discretion.

## Build on the Claude Platform

Give developers access to the API to build AI-enabled products, services, and agents.

View documentation

[View documentation](https://platform.claude.com/docs)

View documentation

### Primitives

Building blocks to integrate Claude, including the Messages API and tools, with full control over every layer.

Learn more

[Learn more](https://platform.claude.com/docs)

Learn more

### Harnesses and infrastructure

Everything you need to ship production-grade agents, including Claude Managed Agents.

Learn more

[Learn more](https://claude.com/blog/claude-managed-agents)

Learn more

### Operating system

Controls to deploy and manage agents across your organization, including authorization, governance, and observability.

Learn more

[Learn more](https://platform.claude.com/)

Learn more

Customer story

Canva empowers employees across teams with Claude

Read story

[Read story](https://claude.com/customers/canva)

Read story

Customer story

GitLab enhances productivity with Claude

Read story

[Read story](https://claude.com/customers/gitlab-enterprise)

Read story

[Prev](#)

Prev


Code modernization

Modernize legacy code without starting over. Claude Code handles large-scale refactoring while keeping your existing business logic intact.

Learn more

[Learn more](https://claude.com/solutions/code-modernization)

Learn more

### Build on your own

Launch your own generative AI-enabled products with:

- Access to all Claude models
- Usage-based tiers
- Automatically increasing rate limits
- Pay-as-you-go pricing
- Self-serve deployment on workbench
- [Prompting guides and developer docs](https://docs.anthropic.com/claude/reference/getting-started-with-the-api)

Start building

[Start building](/platform/api)

Start building

### Get extra support

Need custom rate limits or hands-on help? Contact our sales team for:

- Anthropic-supported onboarding
- Custom rate limits
- Billing via monthly invoices
- Prompting support
- Deployment support


[Contact sales](/contact-sales)


## FAQ

Security and compliance

Products and capabilities

Getting started

Active

### Security and compliance

### Does Anthropic train on our data?

No. Your inputs and outputs are not used to train our models by default. Review our data practices at the [Trust Center](https://trust.anthropic.com/).

### What security and compliance controls does Claude Enterprise include? 

Claude Enterprise is built for secure deployment at scale. SSO with domain capture, role-based access, SCIM provisioning, and self-serve seat management for identity; audit logs, data retention controls, the Compliance API, and HIPAA-ready BAAs for compliance; and usage analytics, the Analytics API, and spend controls for visibility. All data is encrypted in transit and at rest. Visit the Trust Center for the full overview, or our regional compliance page for data residency details.

### Do you support HIPAA? Can we get a BAA?

Yes, for both the Claude Platform and Claude Enterprise. Claude Platform: Healthcare customers can sign a BAA with no Zero Data Retention requirement. The HIPAA-ready feature set in the Messages API includes prompt caching, web search, and structured outputs, with coverage expanding over time. Claude Enterprise: HIPAA-ready configuration is available with a BAA from Anthropic. Once enabled, your organization can process Protected Health Information (PHI) through Claude in accordance with HIPAA.

[Prev](#)

Prev


### Products and capabilities

### What's included in the Claude Enterprise plan?

Claude Enterprise gives your organization the full Claude experience including Claude Code, Claude Cowork and chat all with enterprise-grade security controls, plus connectors that bring context from your existing tools into Claude. For a full feature breakdown, see [claude.com/pricing](https://claude.com/pricing).

### What's the difference between Chat, Claude Code, and Claude Cowork?

Chat is meant for research, brainstorming, writing, and analysis. Claude Code is for software development from your terminal, desktop app, or the web. Claude Cowork is for delegating complex tasks that run in the background. All three are included in every Enterprise plan and entitlements are managed with role-based access controls from organization settings.

### Can we connect Claude to the tools we already use?

Yes. Connectors bring context from Google Drive, Gmail, Slack, Microsoft 365 and many more into Claude. You can also use Claude directly inside Excel, PowerPoint, Outlook, Slack, and Chrome. See the [Enterprise administrator guide](https://claude.com/resources/tutorials/claude-enterprise-administrator-guide) for setup.

[Prev](#)

Prev


### Getting started

### Can we buy Claude through AWS Marketplace, Google Cloud, or Azure?

Claude Enterprise is available directly from Anthropic and through AWS Marketplace, where it can draw down from your existing AWS commit. Claude Platform (the API) is also available on Amazon Bedrock, Google Cloud Vertex AI, and Microsoft Azure.

### Do you support invoice billing on Claude Enterprise?

Yes. Sales-assisted Claude Enterprise plans include invoice billing. Self-serve Enterprise plans accept credit card or ACH bank transfer.

### Where do I get an API key for Claude Platform and how does billing work?

Create an API key in the [Claude Console](http://platform.claude.com/settings/keys). For production workloads, you can use [Workload Identity Federation](https://platform.claude.com/docs/en/manage-claude/workload-identity-federation) to exchange your cloud provider's identity for short-lived tokens instead of managing static keys. Self-serve accounts are prepaid: add a payment method, purchase credits, and optionally enable auto-reload. Credits cover API usage, the Workbench, and Claude Code (when authenticated with an API key). Enterprise customers can use monthly invoicing instead, [contact sales](https://claude.com/contact-sales) to set this up.

[Prev](#)

Prev


## Enterprise resources

Everything you need to integrate AI thoughtfully
into your organization.

[Claude Enterprise administrator guide](https://claude.com/resources/tutorials/claude-enterprise-administrator-guide)

Claude Enterprise administrator guide

Claude Enterprise administrator guide

Tutorial

[Tutorial](https://claude.com/resources/tutorials/claude-enterprise-administrator-guide)

Tutorial

[Claude Cowork Enterprise admin guide](https://claude.com/resources/tutorials/claude-cowork-enterprise-administrator-guide)

Claude Cowork Enterprise admin guide

Claude Cowork Enterprise admin guide

Tutorial

[Tutorial](https://claude.com/resources/tutorials/claude-cowork-enterprise-administrator-guide)

Tutorial

[Zero trust AI agents](https://cdn.prod.website-files.com/6889473510b50328dbb70ae6/6a0521e14a6fed28fe4a3b3b_Claude-eBook-Zero-Trust-for-AI-Agents-05132026.pdf)

Zero trust AI agents

Zero trust AI agents

Guide

[Guide](https://cdn.prod.website-files.com/6889473510b50328dbb70ae6/6a0521e14a6fed28fe4a3b3b_Claude-eBook-Zero-Trust-for-AI-Agents-05132026.pdf)

Guide

[Deploying Claude across your organization](https://cdn.prod.website-files.com/6889473510b50328dbb70ae6/69f24d3e09b921b92403774e_Claude-Deploying-Claude-Across-Your-Organization-04292026.pdf)

Deploying Claude across your organization

Deploying Claude across your organization

Guide

[Guide](https://cdn.prod.website-files.com/6889473510b50328dbb70ae6/69f24d3e09b921b92403774e_Claude-Deploying-Claude-Across-Your-Organization-04292026.pdf)

Guide

[The Enterprise AI transformation guide](https://cdn.prod.website-files.com/6889473510b50328dbb70ae6/6a05227a9465cf77dba4c51a_The%20Enterprise%20AI%20Transformation%20Guide%20101425%20(1).pdf)

The Enterprise AI transformation guide

The Enterprise AI transformation guide

Guide

[Guide](https://cdn.prod.website-files.com/6889473510b50328dbb70ae6/6a05227a9465cf77dba4c51a_The%20Enterprise%20AI%20Transformation%20Guide%20101425%20(1).pdf)

Guide

[The 2026 state of AI agents report](https://cdn.prod.website-files.com/6889473510b50328dbb70ae6/6a0522b7ebbb33addef0d238_2026%20State%20of%20AI%20Agents%20Report%20(1).pdf)

The 2026 state of AI agents report

The 2026 state of AI agents report

‍Report

[‍Report](https://cdn.prod.website-files.com/6889473510b50328dbb70ae6/6a0522b7ebbb33addef0d238_2026%20State%20of%20AI%20Agents%20Report%20(1).pdf)

‍Report

## Ready to bring Claude
to your organization?

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[Get Enterprise plan](http://claude.ai/create/enterprise)

Get Enterprise plan

Build on Claude Platform

[Build on Claude Platform](/platform/api)

Build on Claude Platform

[Homepage](https://claude.com)

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Write

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Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

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© \[year\] Anthropic PBC

Products

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- Policy on the AI Exponential


---
## claude-for-cybersecurity-claude-by-anthropic-5c787c173b.md

# Defense at the pace threats now demand

Frontier AI models have surpassed all but the most skilled humans at finding and exploiting software vulnerabilities. Within months, we expect these capabilities will proliferate across AI models and become widely accessible to everyone, including attackers.

Defenders across industries, research, open source, and government must act to find and fix what’s exposed today, and build a durable advantage that drives vulnerabilities ever closer to zero in the future.

01

### State of cybersecurity

Insights on model capabilities today, including Claude Mythos.

Skip to

[Skip to](#state-of-cybersecurity)

Skip to

02

### Products and technology

Security-tuned models and tools you can deploy today.

Skip to

[Skip to](#products-and-technology)

Skip to

03

### Commitments

Open-source support, critical-systems defense, and policy advocacy.

Skip to

[Skip to](#commitments)

Skip to

04

### Resources

Cybersecurity resources, including research, guides, and field insights.

Skip to

[Skip to](#resources)

Skip to

The state of cybersecurity

## Where frontier capability stands today

Models can build working exploits, defeat security walls, or help defenders ship fixes at scale. The outcome depends on how they’re used.

Capability

Remediation

Active

## Model exploit capability

ExploitBench · V8 bugs

| Model          | T5  | T4  | T3  | T2  | T1  |
|----------------|-----|-----|-----|-----|-----|
| Mythos Preview | 41  | 38  | 35  | 22  | 18  |
| Opus 4.7       | 41  | 24  | 12  | 0   | 0   |
| Opus 4.6       | 41  | 23  | 9   | 0   | 0   |
| Sonnet 4.6     | 41  | 21  | 10  | 0   | 0   |
| Haiku 4.5      | 40  | 5   | 0   | 0   | 0   |
| GPT 5.5        | 41  | 29  | 13  | 2   | 1   |
| Kimi K2.6      | 40  | 16  | 0   | 0   | 0   |
| MiniMax M2.7   | 40  | 6   | 0   | 0   | 0   |

ExploitBench V8 bugs: environments where model reached tier or above

T1 = full control, hardest

### From finding flaws to full system control

A year ago, the most capable AI models could spot security flaws but couldn't reliably exploit them. Today, in the wrong hands, they can — and not just in simple software. Mythos Preview is the first model to consistently break through the sandbox protections modern browsers and operating systems rely on; other frontier models still stop at the wall. Defenses built on last year's assumptions are already behind.

Read Red Team research

[Read Red Team research](https://red.anthropic.com/2026/exploit-evals/)

Read Red Team research

Reading the chart

Capability trends downward as tasks get harder. T5 is "the model reaches vulnerable code." Only Mythos Preview passed T1: "the model fully controls the system."

### Tipping the scales to defenders

In March 2026, Mozilla shipped fixes for vulnerabilities found by Claude Opus 4.6, the model that found hundreds of bugs in open source software that survived decades of human review. With Mythos Preview, Mozilla shipped an additional 271 fixes in the April release, more than 20 times their monthly average. Says Bobby Holley, CTO of Firefox, “Defenders finally have a chance to win, decisively.”

Read Mozilla research

[Read Mozilla research](https://hacks.mozilla.org/2026/05/behind-the-scenes-hardening-firefox/)

Read Mozilla research

Inside Mozilla's review process

The model expands what gets reviewed, and humans decide what gets patched.

Project Glasswing

### Our approach to dual-use with Claude Mythos models

Claude Mythos Preview, and now Claude Mythos 5, are models with significantly stronger cybersecurity capabilities, especially in exploit reasoning. As this capability carries the greatest potential for misuse in security, we are limiting initial access to a small number of partners through Project Glasswing. Claude Fable 5 is our Mythos-class model safe for general use through additional safeguards. [Read the latest](https://www.anthropic.com/news/claude-fable-5-mythos-5)

### Securing critical software

Glasswing partners maintain critical infrastructure or software the world depends on, where a successful attack would be catastrophic.

### Expanding through trusted access

We are working toward steadily expanding access to Claude Mythos 5 through a trusted access program, and will share more soon.

### Providing tools for defenders today

Claude Security, the open-source reference tools, and the practices emerging from Project Glasswing are available to all security teams.

Read our full approach

[Read our full approach](#)

Read our full approach

## How security teams put Claude to work for defense

Across enterprise security programs and inside Anthropic, teams use Claude to improve risk posture.

Learn more

[Learn more](/product/claude-security)

Learn more

Claude Security

Claude Code

Claude Developer Platform

Active

[Play video](#)

Play video

### Find and fix vulnerabilities with Claude Security

Claude Security reasons about your code like a security researcher: scanning for vulnerabilities, validating findings, and proposing targeted patches.

Start defending

[Start defending](/product/claude-security)

Start defending

Prompt

Can you tell me ...

● Scanning 247 files across app/, services/, routes/...

● Analyzing auth flows, input validation, file handling...

● Filtering by severity ≥ high...

● Found 4 findings in acme-corp/hookrelay  

CRITICAL

Shell command injection via webhook payload

app/services/notifiers/script_runner.py:21 · Command injection  

CRITICAL

JWT authentication bypass via "none" algorithm

app/auth/jwt_handler.py:28 · Auth bypass  

CRITICAL

Path traversal in export file download endpoint

app/routes/exports.py:39 · Path traversal  

HIGH

Server-side request forgery in destination URL validation

app/services/validator.py:36 · SSRF  

✓ 12 lower-severity findings filtered out  
  
  
### Ship secure code in your CI/CD workflow

Use the Code Review skill to set up automated PR reviews to catch logic errors, security vulnerabilities, and regressions across your full codebase.

Start reviewing

[Start reviewing](/product/claude-code)

Start reviewing

Prompt

Can you tell me ...

agent.py Python

    from claude_agent_sdk import Agent

    agent = Agent(
        model="claude-opus-4-8",
        system="Security co-pilot for Acme Defend.",
        mcp_servers=[
            {"name": "vuln_scanner", "cmd": "./mcp/scanner"},
            {"name": "asset_graph",  "cmd": "./mcp/assets"},
            {"name": "patch_engine", "cmd": "./mcp/patches"},
        ],
    )

    # Fan out to specialized subagents in parallel
    result = await agent.run(
        task=finding,
        subagents=["triage", "severity", "remediate"],
        parallel=True,
        sandbox=True,
    )

Response

Streaming…

### Deploy security agents with the Claude Developer Platform

Ship defender tools and custom security agents with sandboxed execution, credential isolation, and audit logging built in via the Agent SDK, MCP, and Claude API.

Start building

[Start building](/platform/api)

Start building

"Anthropic prioritized safety and security a lot more than other LLMs... As the largest cybersecurity company, that's a big deal for us."  
- Gunjan Patel, Director of Engineering

“Claude consistently performed best on complex, agentic workflows, especially multi-step investigations requiring policy adherence and sustained reasoning across multiple tools.”  
  

- Anirudh Ravula, Head of AI

“The industry has always moved too slowly compared to attackers. AI is like giving defenders a jetpack when they've been limited to walking.”  
  
- Martin Holste, CTO of Cloud & AI

[Prev](#)

Prev


### Build threat context

Give scanning and response a map to work from. Claude derives a threat model from your codebase and past vulnerabilities, then enriches raw indicators with infrastructure links, attribution, and ATT&CK mapping, so analysts start with context.

Open source: Threat Intel Enrichment agent

[Open source: Threat Intel Enrichment agent](https://platform.claude.com/cookbook/tool-use-threat-intel-enrichment-agent)

Open source: Threat Intel Enrichment agent

Open source: Threat Model skill

[Open source: Threat Model skill](https://github.com/anthropics/defending-code-reference-harness/tree/main/.claude/skills/threat-model#threat-model)

Open source: Threat Model skill

### Vulnerability detection

Claude reads source code the way a researcher does, reasoning about reachability and exploitability, catching vulnerabilities that static tools often miss. A separate triage pass re-verifies every finding to help reduce false positives.

In Claude Security

[In Claude Security](https://claude.com/product/claude-security)

In Claude Security

Open source: Vulnerability detection agent

[Open source: Vulnerability detection agent](https://platform.claude.com/cookbook/claude-agent-sdk-06-the-vulnerability-detection-agent)

Open source: Vulnerability detection agent

### Patching

Findings now arrive faster than teams can fix them. Claude traces each one to its root cause, locates sibling call sites with the same flaw, and writes a minimal diff with a regression test for your team to review.

In Claude Security

[In Claude Security](https://claude.com/product/claude-security)

In Claude Security

Open source: Patching skill

[Open source: Patching skill](https://github.com/anthropics/defending-code-reference-harness/blob/main/.claude/skills/patch/SKILL.md#patch)

Open source: Patching skill

### Triage and verify findings

Hand Claude raw findings from any scanner and get back insights. Claude reads the surrounding code to confirm exploitability, deduplicates by root cause, and ranks by precondition and impact, so engineers can focus and work on real issues first.

In Claude Security

[In Claude Security](https://claude.com/product/claude-security)

In Claude Security

Open source: Triage skill

[Open source: Triage skill](https://github.com/anthropics/defending-code-reference-harness/tree/main/.claude/skills/triage)

Open source: Triage skill

### Security review across the dev loop

Review code for security at every stage of development. Claude checks its own edits as it writes and fixes issues in the same session, then specialized agents re-examine pull requests against your codebase, posting verified findings inline without blocking your review gates.

‍Security guidance in Claude Code

[‍Security guidance in Claude Code](https://code.claude.com/docs/en/security-guidance)

‍Security guidance in Claude Code

Code Review in Claude Code

[Code Review in Claude Code](https://code.claude.com/docs/en/code-review)

Code Review in Claude Code

### Secure source code, end to end

As offensive capability accelerates, the find-and-fix loop has to close faster. Claude runs threat modeling, discovery, verification, triage, and patching as one continuous loop on your codebase, carrying context across every stage so each finding arrives at the fix with its full history.

Using LLMs to secure source code

[Using LLMs to secure source code](https://claude.com/blog/using-llms-to-secure-source-code)

Using LLMs to secure source code

Customer story

Cogent resolves security threats 97% faster with Claude

Read story

[Read story](https://claude.com/customers/cogent)

Read story

Claude Opus

500+

high-severity vulnerabilities found that survived decades of scrutiny and automated analysis

## Cyber defense powered by Claude Opus, available through our partners

Claude Opus

### Leverage powerful models for defense

Opus reads code carefully, understands real risks, and sustains the long workflows that continuous defense requires. Verified practitioners can request [adjusted safeguards](https://support.claude.com/en/articles/14604842-real-time-cyber-safeguards-on-claude) for dual-use work.

Learn more

[Learn more](https://support.claude.com/en/articles/14604842-real-time-cyber-safeguards-on-claude)

Learn more

## Anthropic’s commitment to cyberdefense

Frontier AI capabilities are advancing faster than any single team can respond to, and developers, vendors, researchers, open-source maintainers, and public-sector defenders all have a role to play.

### Supporting open-source security

The internet runs on critical software maintained by people with limited resources. We extend access to capable models, fund the foundations behind them, and disclose vulnerabilities responsibly when Claude finds them.

Apply through Claude for Open Source

[Apply through Claude for Open Source](https://claude.com/contact-sales/claude-for-oss)

Apply through Claude for Open Source

Read our CVD policy

[Read our CVD policy](https://www.anthropic.com/coordinated-vulnerability-disclosure)

Read our CVD policy

See our work with the Linux Foundation

[See our work with the Linux Foundation](http://linuxfoundation.org/blog/project-glasswing-gives-maintainers-advanced-ai-to-secure-open-source)

See our work with the Linux Foundation

### Defending mission-critical systems

We partner with the organizations responsible for the world's most critical software and infrastructure — from Project Glasswing's work hardening systemically important code, to our research with Pacific Northwest National Laboratory (PNNL**)** on defending cyber-physical systems.

Read the latest on Project Glasswing

[Read the latest on Project Glasswing](https://www.anthropic.com/news/expanding-project-glasswing)

Read the latest on Project Glasswing

Read about Anthropic and PNNL

[Read about Anthropic and PNNL](https://red.anthropic.com/2026/critical-infrastructure-defense/)

Read about Anthropic and PNNL

### Advocating for policy that backs defenders

Our Advanced AI Framework proposes policies for binding obligations on frontier labs, Anthropic included, and government authority to block dangerous deployments, alongside investment in open-source hardening and the safeguards that would let frontier cyber capability reach more defenders safely.

Read the Advanced AI Framework

[Read the Advanced AI Framework](https://www.anthropic.com/policy-on-the-ai-exponential/aaif)

Read the Advanced AI Framework

## Go deeper on cyberdefense

Everything you need to strengthen your defense posture, from research to implementation guides.

Research

Guides

In the field

Active

Title


Measuring LLMs’ impact on N-day exploits


June 8, 2026


Expanding Project Glasswing


June 2, 2026


Project Glasswing: An initial update


May 22, 2026


Measuring LLMs’ ability to develop exploits


May 22, 2026


Anthropic's coordinated vulnerabilty disclosure dashboard


May 22, 2026


Assessing Claude Mythos Preview’s cybersecurity capabilities


April 7, 2026


Reverse engineering Claude's CVE-2026-2796 exploit


March 6, 2026


LLM-discovered 0-days


February 5, 2026


AI models on realistic cyber ranges


January 16, 2026


Finding Bugs with Claude and Property-based Testing


January 14, 2026


Experimenting with AI to Defend Critical Infrastructure


January 8, 2026


Title

content type


Using LLMs to secure source code

content type

Blog


May 27, 2026


Zero Trust for AI Agents

content type


May 27, 2026


Secure the Advantage: A CISO's Guide to Agentic AI

content type

Blog


May 12, 2026


Vulnerability Detection Agent

content type

Cookbook


April 22, 2026


Preparing Your Security Program for AI-Accelerated Offense

content type

Blog


April 10, 2026


Threat Intelligence Enrichment Agent

content type

Cookbook


April 7, 2026


Title

content type


Claude Security: Putting Claude to Work for Defenders

content type

Webinar


May 28, 2026


How our partners are putting Opus to work for cybersecurity

content type

Blog


May 21, 2026


How Anthropic's cybersecurity team built a threat detection platform with Claude Code

content type

Blog


May 12, 2026


Long Running Agents: How Outtake built a Cyber investigator on Claude

content type

Webinar


April 28, 2026


Partnering with Mozilla to improve Firefox's security

content type

Blog


March 6, 2026


## Give defenders an edge with Claude


[Contact sales](/contact-sales)


Start building

[Start building](https://platform.claude.com/)

Start building

[Homepage](https://claude.com)

Homepage


Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## claude-for-higher-education-claude-by-anthropic-a132da49ac.md

# Navigating AI in higher**education together**

# Navigating AI in higher**education together**

Claude helps universities and colleges advance research, support teaching and learning, and run operations and student support systems more effectively.

Contact our Education team

[Contact our Education team](https://claude.com/contact-sales/education-plan)

Contact our Education team

## How Claude works
for higher education

### Built for university rigor

Whether you’re synthesizing sources for a literature review or working through a problem, Claude engages with complexity without simplifying it away. It pushes back, asks follow-up questions, and helps you develop arguments you couldn’t have reached alone.

### Designed to strengthen thinking

Claude’s learning mode works like a good tutor: it asks questions that help you find the answers yourself. For students, that means developing transferable skills. For faculty, that means a thinking partner who can hold the thread of a long research conversation.

### Trusted by institutions that take privacy seriously

Claude meets the compliance requirements higher education institutions have for student data. We only use data to improve our models when you give permission. Our security standards are designed to meet institutional compliance needs.

K-12 teacher? Claude for Teachers is built for you.

Get verified

[Get verified](/solutions/teachers)

Get verified

## Claude for higher education

A comprehensive university-wide plan for institutions, including its students, faculty, and staff.

Contact our Education team

[Contact our Education team](https://claude.com/contact-sales/education-plan)

Contact our Education team

### Faculty

Claude helps you build richer course materials faster, starting from your expertise rather than a blank page. Draft syllabi, design assignments that require original thinking, and work through where students are likely to get stuck before you're in the room with them.

### Researchers

Claude can work through literature spanning hundreds of papers, refine a methodology section, or interpret a dataset. The Claude Science app, an AI workbench for scientists, integrates the tools researchers commonly use, produces auditable artifacts, and provides flexible access to computing resources.

### Administrators

From drafting policy and onboarding communications to reviewing transcripts and building budgets, Claude helps administrative teams transform the way they work without losing quality. Institutions can deploy Claude across departments with the security and compliance controls they need.

How can I help?

I'm writing an essay on the ethical implications of predictive policing. After each paragraph I write, give me feedback on 1) clarity, 2) evidence quality, 3) whether my argument actually follows from the evidence.

Ask Claude

[Ask Claude](#)

Ask Claude

How can I help?

Review this grant proposal draft and suggest stronger evidence for the methodology section. I'm studying the effect of bilingual education on long-term literacy outcomes in immigrant communities.

Ask Claude

[Ask Claude](#)

Ask Claude

How can I help?

Create a budget narrative explaining why we need three new positions in the data science department. Audience is the provost's office.

Ask Claude

[Ask Claude](#)

Ask Claude

[Prev](#)

Prev


## Resources for students, educators, and administrators

Everything you need to integrate AI thoughtfully into your educational environment.

AI Fluency for students

Anthropic Academy

[AI Fluency for students](https://anthropic.skilljar.com/ai-fluency-for-students)

AI Fluency for students

AI Fluency for educators

Anthropic Academy

[AI Fluency for educators](https://anthropic.skilljar.com/ai-fluency-for-educators)

AI Fluency for educators

Teaching AI Fluency

Anthropic Academy

[Teaching AI Fluency](https://anthropic.skilljar.com/teaching-ai-fluency)

Teaching AI Fluency

AI Fluency: Framework & Foundations

Anthropic Academy

[AI Fluency: Framework & Foundations](https://anthropic.skilljar.com/ai-fluency-framework-foundations)

AI Fluency: Framework & Foundations

## Our commitment to responsible AI in higher education

At Anthropic, we believe AI has the power to fundamentally transform education for the better, but only if educators and higher education institutions lead the charge. We developed Claude with powerful safeguards to ensure it remains a beneficial tool for students, faculty, and administrators.

### Ensure
equitable access

We partner with institutions to make AI-enhanced education accessible to all students, regardless of background.

### Protect privacy and 
ensure security

We only use data to train our models when given permission, and we maintain security standards that meet your compliance needs.

### Provide transparency

We share what Claude can (and can’t) do honestly, empowering you to make informed decisions about how AI fits into your educational environment.

## Products and programs to support higher education

### Claude Code

Write and debug research code directly in your terminal or IDE. Claude works through analysis scripts, data pipelines, and computational problems, while explaining its reasoning. For courses across disciplines, students get a collaborator to build understanding.

Learn more

[Learn more](https://claude.com/product/claude-code)

Learn more

### Claude Developer Platform

Build AI directly into your own research tools, course platforms, or campus systems. The Claude API gives faculty developers and university IT teams access to integrate Claude into custom applications and existing workflows. If the right tool for your research doesn’t exist yet, build it.

Learn more

[Learn more](/platform/api)

Learn more

### Claude Cowork

Set up a recurring task once and Claude runs it on the schedule you choose: a weekly digest of papers in your field, summaries compiled from your notes, reminders drafted from your grant calendar. You set the rules. Cowork follows them.

Learn more

[Learn more](/product/cowork)

Learn more

### Claude for Word

Draft and revise academic writing without leaving Word. Claude works inside your document to help structure arguments, tighten methodology sections, and give feedback on grant proposals or manuscripts. Changes come in as tracked revisions you accept, reject, or adjust.

Learn more

[Learn more](/claude-for-microsoft-365)

Learn more

### Claude for Research Labs

Connect Claude to the databases and files your research depends on. It holds context across a long conversation, helps you spot gaps in the evidence, and drafts sections grounded in what’s there.

Learn more

[Learn more](/programs/claude-team-plan-for-research-labs)

Learn more

### Claude Science

Collaborate on rigorous scientific research with the Claude Science app. It runs analyses, searches databases, and traces every step from data wrangling to publication, so you can spend time on science.

Learn more

[Learn more](/product/claude-science)

Learn more

## Connected to your educational ecosystem

## Try Claude

Get to know Claude by trying a few sample prompts.

Students

Educators

Administrators

Active

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Ask Claude

[Ask Claude](#)

Ask Claude

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Ask Claude

[Ask Claude](#)

Ask Claude

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Ask Claude

[Ask Claude](#)

Ask Claude

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Ask Claude

[Ask Claude](#)

Ask Claude

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Ask Claude

[Ask Claude](#)

Ask Claude

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Ask Claude

[Ask Claude](#)

Ask Claude

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Ask Claude

[Ask Claude](#)

Ask Claude

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Ask Claude

[Ask Claude](#)

Ask Claude

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Ask Claude

[Ask Claude](#)

Ask Claude

[Homepage](https://claude.com)

Homepage


Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
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---
## claude-for-k-12-teachers-claude-by-anthropic-37056c5221.md

# Claude for K-12 teachers

# Get back to why you started teaching

Focus on students instead of paperwork. US K-12 educators get free access to premium Claude features, like teaching skills and a connection to evidence-based curricula, aligned to state standards.

Get verified

[Get verified](#get-verified)

Get verified

## Trusted by educators alongside

## Built for K-12 teachers

### More time with your students

Ask Claude for a lesson or quiz and it drafts in minutes. You review, adjust, and decide what’s right for your class and get back time to teach.

### Grounded in standard curricula

You can connect to Learning Commons, which gives Claude access to academic standards across all 50 states and grounds lesson plans in evidence-based curricula.

### Built to protect student data

No model training on your content by default and student data stays protected.

Use current teaching tools

[Play video](#)

Play video

Claude works across the tools you already use to give you faster, more in depth feedback.

Learn more

[Learn more](https://claude.com/resources/tutorials/claude-for-teachers-in-action)

Learn more


## How educators use Claude

Plan lessons

Differentiate instruction

Assess for understanding

Communicate with families 

Anticipate misconceptions 

Active

Prompt

Plan a 45-minute 7th grade math lesson on solving two-step equations. I teach from Illustrative Math and my students have mastered one-step equations. Create student materials that include a do-now, worked example, and exit ticket. Prepare a presentation I can give in class tomorrow.

Connectors

Learning Commons


Coteach


P

Presentation

1 of 1

# Solving Two-Step Equations

From balanced hangers to algebraic steps — undo the operations in reverse order.

Grade 7 Math 45 minutes px + q = r

Today's Goal: I can solve equations like 2x + 3 = 11 by undoing operations in reverse.

Launch · The Big Idea

## A hanger stays level when it's balanced

Both sides weigh the same — that's what **=** means. So what does **x** have to be?

x

x

3

11

2x + 3 = 11

Model · Undo In Reverse Order

## Follow the same two steps every time

Example 1undo in reverse order

2x + 3 = 11

Step 1 · subtract 3 both sides

2x + 3 − 3 = 11 − 3 → 2x = 8

Step 2 · divide both sides by 2

2x ÷ 2 = 8 ÷ 2 → x = ?

Example 2watch the negative sign

−3x + 5 = −4

Step 1 · subtract 5 both sides

−3x + 5 − 5 = −4 − 5 → −3x = −9

Step 2 · divide both sides by −3

−3x ÷ (−3) = −9 ÷ (−3) → x = ?

Practice

## Your turn

15 min · with a partner

Show both steps — what did you do first, and why? Then check your answers.

1

4x + 7 = 23

− 7 both sides → 4x = 16

÷ 4 both sides

2

5x − 6 = 19

+ 6 both sides → 5x = 25

÷ 5 both sides

3

−2x + 1 = 9

− 1 both sides → −2x = 8

÷ (−2) both sides

**Talk with a partner:** which operation did you undo first in each problem, and why?

Assess · Exit Ticket

## Show me what you've got

8 min · solo · silent

Solve each equation. Show every step.

1

3x + 8 = 20

Which operation did you undo first? Why that one?

2

−4x + 9 = −3

Watch the negative sign — what changes?

### Success criteria

1 Undo addition/subtraction first

2 Undo multiplication/division second

### Plan a lesson based on real curriculum

Create new lesson plans, or update existing files on your desktop using Cowork. Claude draws on Learning Commons for state standards and materials from Illustrative Mathematics and OpenSciEd.

Prompt

Make a spreadsheet analysis on how my 4th grade ELA students are performing on grade-level standards. Then put everyone into small groups (reteach, on-level, and extension) for tomorrow’s lesson on main ideas and supporting details.

Attachments

4th-grade-ELA-lesson

500 kb

PDF

class-reading-levels

100 kb

PDF

Connectors

Learning Commons


X

Grade 4 ELA Standards Analysis

### Differentiate for every student in the room

Give Claude context about your class, like reading levels, English language learner status, and specific accommodations. It produces varied materials for students working below, at, and above grade level.

Whether and how educational data may be used in Claude for Teachers is determined by your district and state policies. You can read more about our K-12 data privacy standards for Claude for Teachers [here](https://support.claude.com/en/articles/15926041).

Prompt

Create a 10-question formative assessment for 8th grade science on photosynthesis, aligned to NGSS MS-LS1-6. Include two levels of difficulty and an answer key.

Connectors

Learning Commons


Brisk Teaching


## Photosynthesis Check-In

*Formative Assessment · 8th Grade Science  
Standard: NGSS MS-LS1-6*


##### About this check-in

**What this checks (NGSS MS-LS1-6):** Can you explain, using evidence, how photosynthesis moves matter (atoms) and energy into and out of living things?

**How it works:** Part A covers the core ideas. Part B asks you to stretch and explain your thinking. Do your best on every question — this helps your teacher see what to review. It is not graded for points.


##### Part A — Core Ideas

*Level 1 — the building blocks*

**1.** What two things does a plant take IN from its surroundings to carry out photosynthesis?

A. Oxygen and sugar

B. Carbon dioxide and water

C. Sugar and soil

D. Nitrogen and salt


**2.** Where does a plant get the energy it needs to run photosynthesis?

A. From minerals in the soil

B. From sunlight

C. From the oxygen in the air

D. From the water it drinks


**3.** Photosynthesis makes a sugar the plant can use as stored food. Which molecule is that?

A. Carbon dioxide (CO2)

B. Water (H2O)

C. Glucose, a sugar (C6H12O6)

D. Oxygen (O2)


**4.** True or False: “A plant gets most of the material it uses to grow from the soil.” Circle one: TRUE / FALSE

Then explain your choice in one sentence.

‍**‍**

**5.** Fill in the blanks to complete the word equation for photosynthesis:

\_\_\_\_\_\_+ \_\_\_\_\_\_ —(light energy)→ \_\_\_\_\_\_ + \_\_\_\_\_\_

*Hint: Two things go in, two things come out.*


##### Part B — Stretch Your Thinking

*Level 2 — explain with evidence*

**6.** A plant absorbs light energy from the Sun. That energy does not disappear — it changes form. Where does the light energy go? Describe what it becomes.


**7.** A student says: “The carbon atoms in the sugar a plant makes come from the sunlight.” Is the student correct? Explain where the carbon atoms actually come from.

*Hint: Sunlight is energy. Atoms are matter. Are those the same thing?*


**8.** A plant is sealed in a clear container in bright light. Over a few hours, the CO2 in the container goes down and the O2 goes up. What does this evidence tell you the plant is doing? Explain how you know.


**9.** Claim: “Photosynthesis moves both matter and energy.” Support this claim with evidence in 2–3 sentences. (This is the big idea of the whole unit!)

*Sentence starters: “Matter moves because…” “Energy moves because…”*


**10.** Explain how the oxygen you breathe is connected to photosynthesis. In your answer, describe matter moving from one place to another.


##### Answer key and teacher notes

For open-response items, accept any answer that shows the key reasoning below — exact wording will vary. Bracketed tags show what each item reveals about student understanding.


**1. B — Carbon dioxide and water** *\[Identifies inputs / matter taken in\]*

These are the two inputs (reactants) the plant takes in. A, C, and D include products or unrelated substances.


**2. B — From sunlight** *\[Distinguishes energy source from matter\]*

Light is the energy source. Soil minerals and water are matter, not the energy that drives the reaction.

‍**‍**

**3. C — Glucose, a sugar (C6H12O6)** *\[Identifies the energy-storing product\]*

Glucose is the food molecule that stores chemical energy. Oxygen is also a product but is not the plant’s stored food.


**4. FALSE** *\[Matter: source of plant mass\]*

Most of a plant’s mass comes from carbon dioxide in the air — the carbon atoms in CO2 become part of the sugar and plant body — plus water, not from soil. Soil mainly provides water and small amounts of minerals. This targets a very common misconception.


**5. carbon dioxide + water → sugar (glucose) + oxygen** *\[Reactants and products of photosynthesis\]*

Accept CO2 + H2O → C6H12O6 + O2. Inputs may be in either order; same for products.


**6. Light energy is transformed, not lost** *\[Energy flow and transformation\]*

The light energy is captured and stored as chemical energy in the bonds of the sugar (glucose) molecules the plant makes. It changes form — light to chemical — rather than disappearing.


**7. Student is incorrect** *\[Energy vs. matter; source of carbon\]*

Sunlight provides energy, not atoms. The carbon atoms come from carbon dioxide (CO2) gas the plant takes in from the air. Full credit distinguishes energy (from the Sun) from matter (carbon from CO2).


**8. The plant is doing photosynthesis** *\[Interprets evidence / data\]*

Falling CO2 shows the plant is using up a reactant (taking in matter); rising O2 shows it is producing a product and releasing it. Together that is evidence of photosynthesis.


**9. Claim supported by matter AND energy** *\[Constructs evidence-based explanation — anchor item\]*

Matter: atoms from CO2 and water are rearranged into sugar and oxygen — the atoms are conserved, just reorganized. Energy: light energy from the Sun is captured and stored as chemical energy in the sugar. A strong answer addresses both matter and energy with evidence. This item is the core of MS-LS1-6.


**10. Our oxygen is a product of photosynthesis** *\[Matter cycling across organisms / systems\]*

Plants release O2 as they make sugar. Those oxygen atoms move out of the plant into the air, and animals (including us) take them in when we breathe. This shows matter cycling between plants and animals.


##### Quick formative read

- Part A mostly correct: student has the core inputs and outputs — ready for Part B reasoning.
- Misses \#4 or \#7: revisit “where plant mass comes from” and the energy-vs-matter distinction.
- Weak on \#9: reteach how photosynthesis connects matter cycling and energy flow — the MS-LS1-6 target.

### Build quizzes and check for understanding

Generate a quiz or short assessment tied to specific standards. Review and adjust before anything reaches students.

Prompt

Every Friday at 3 pm, draft the weekly parent newsletter from this week’s lesson plans in my Planning folder. Include what we covered, what’s coming next week, and one thing families can practice at home. Prepare an email draft for me to review.

Attachments

week-of-june-23-lessons

512 KB

PDF

Connectors

Gmail


Microsoft 365


Room 14 Weekly Update — what we read, what's next, and one way to help at home

Grade 2 Families · Room 14 \<room14-families@maplewoodelementary.org\>

Hello Room 14 families,

Happy Friday! Here's a quick look at our reading week — what the class worked on, where we're headed next week, and one simple way you can help at home. As always, ten relaxed minutes makes a real difference.

### What we covered this week

Our focus stayed on **fluency** — reading smoothly, at a comfortable pace, and with expression. The children practiced in a few ways:

- **Re-reading favorites.** Each child picked a short book or passage and read it aloud two or three times across the week to build speed and confidence.
- **Echo and partner reading.** I read a line aloud, the children read it back matching pace and expression, and then they practiced the same way with a partner.
- **Talking about the story.** Comprehension is a real strength for this class, so we kept discussing characters and what happens next — meaning never gets lost in the mechanics.

### Coming up next week

We'll build on smooth reading by letting **punctuation be our guide** — pausing at periods, lifting our voices for questions, and adding a little energy at exclamation points. We'll also begin a new class read-aloud and add a fresh set of sight words to our word wall.

### One thing to practice at home

If you do just one thing this week, try echo reading for about ten minutes on a few evenings. You read one sentence aloud with nice expression, then your child reads the same sentence back, matching your pace and tone. Keep it light and playful — celebrate the smooth tries and don't worry about perfection.

Re-reading an old favorite counts too. The goal is relaxed, enjoyable practice — not extra homework.

Thank you, as always, for reading alongside your children at home. It truly shows in the classroom, and I'm happy to chat anytime.

Warmly,  
Ms. Bennett  
Grade 2, Room 14 — Maplewood Elementary

Send

### Draft parent emails and newsletters

With scheduled tasks in Claude Cowork, Claude can draft a classroom newsletter on the cadence and topics that you choose.

Prompt

What are the most common misconceptions 5th graders have about multiplying fractions? Give me three discussion questions that surface each one.

Connectors

Eedi


Learning Commons


### Fraction Multiplication

**Three common misconceptions in Grade 5 — and questions to surface them**

Subject: Mathematics · Grade 5

Topic: Multiplying fractions


###### Overview

Fifth graders bring three big misconceptions into fraction multiplication, and each one comes from over-applying rules that worked for whole numbers. The diagnostic questions below are designed to bring each faulty mental model into the open during discussion.


**1. "Multiplying always makes things bigger."**

Years of whole-number multiplication teach kids that products are larger than the factors, so ½ × 8 = 4 feels wrong to them — like it should have been division.

- "I multiplied two numbers and my answer was smaller than one of them. Did I do something wrong? Why or why not?"
- "Without calculating, will ¾ × 20 be more than 20 or less than 20? How do you know?"
- "When does multiplying make a number bigger, when does it make it smaller, and when does it keep it the same?"


**2. "You need common denominators to multiply."**

Rules from addition leak over. Students who just learned to find common denominators for adding fractions often insist on doing it for multiplication too — or, conversely, they add straight across because multiplying straight across worked.

- "Jayla says you have to change ⅔ × ¼ into twelfths before you can multiply. Marcus says you can just multiply across.”


**3. "× means groups of whole things."**

Kids don't yet understand that ⅓ × ½ means "a third of a half." They can execute the multiply-across algorithm without any idea what the answer represents, which is why they can't estimate or check whether an answer is reasonable.

- "What does ½ × ⅓ mean in words? Can you tell a story problem that matches it?"
- "Shade ⅓ of a rectangle. Now shade ½ of that piece. What fraction of the whole rectangle did you shade, and how does that connect to the numbers?"
- "Why is ⅓ of ½ the same as ½ of ⅓? Convince a skeptic with a drawing, not just the algorithm."


###### A thread across all three


Keep asking students to predict the size of the answer before computing.

That single habit surfaces every one of these misconceptions in discussion, because the wrong predictions come straight from the faulty mental models.

### See where students will struggle before they do

Tell Claude your learning objective to unpack the common misconceptions for that topic, along with discussion questions designed to draw them out and correct them.

## Connected to services you trust

Claude connects to trusted curriculum sources so you can build lesson plans grounded in your state’s standards.

Explore connectors

[Explore connectors](/connectors)

Explore connectors

AI fluency for pK-12 teachers

Access AI Fluency courses co-created with Teach For America and a train the trainer module co-created with the American Federation of Teachers. It’s model-agnostic and practical, includes which classroom tasks AI is suited for, and how to use it responsibly with students in mind.

Start the course

[Start the course](https://anthropic.skilljar.com/path/ai-fluency-for-pk-12-educators)

Start the course

## Secure K-12 workspace

Protecting student data matters. Claude for Teachers is built to meet that bar.

Learn more

[Learn more](https://support.claude.com/en/articles/15926041)

Learn more

### Your data doesn’t train our models

Training is off by default for every verified educator account. Your conversations stay yours.

### Built with FERPA in mind

Educator accounts include FERPA-aligned terms and a defined SLA for deleting conversations that contain student data.

### Informed by the AFT Gold Standard

Built to the privacy standard set by the American Federation of Teachers for student data protection.

“We’ve been working with Anthropic on a Gold Standard that sets out industry best practices for safety and privacy in K-12 education. It’s important that Anthropic is committing to these principles in their new Claude for Teachers — a tool designed by and for educators to assist them instructionally and hopefully give them more time for the human relationships at the heart of learning.”

Randi Weingarten, President

## More tools for K-12 educators

### Claude Cowork

Cut down on repetitive work. Set a task up once and Claude handles it on a schedule in Cowork: newsletters, lesson folders, resource lists.

Learn more

[Learn more](/product/cowork)

Learn more

### Claude Design

Turn lesson ideas into polished materials. Describe a handout, slide deck, or worksheet and Claude builds a design draft. You edit and share what’s right for your class.

Learn more

[Learn more](/product/design)

Learn more

### Claude for Chrome

Research anything without copying and pasting: Claude reads pages on the web in Chrome, pulls the information you need, and compiles it while you work on something else.

Learn more

[Learn more](/claude-for-chrome)

Learn more

### Claude Skills

Lesson planning and differentiation Skills are already built in. But you can further customize your own Skills — a rubric, your report-card format — and Claude follows it every time.

Learn more

[Learn more](/skills)

Learn more

Build performance plans

[Play video](#)

Play video

Analyze and plan with a holistic view of student performance.

Learn more

[Learn more](https://claude.com/resources/tutorials/claude-for-teachers-in-action)

Learn more


How can I help?

Set up a weekly email for parents that includes what the class will learn next week. Highlight how parents can support  students at home.

Ask Claude

[Ask Claude](#)

Ask Claude

How can I help?

Create a series of worksheets on the Bronze Age with space for students to take notes and label tools.

Ask Claude

[Ask Claude](#)

Ask Claude

How can I help?

Pull updated reading comprehension questions for a class discussion on some of the works of Edgar Allen Poe.

Ask Claude

[Ask Claude](#)

Ask Claude

[Prev](#)

Prev


“Claude surprised me when it broke down my lesson by grade-level standards, suggested accommodations for IEP students, and effectively surfaced interdisciplinary connections!”

Sara, Science Teacher

“As a 9th grade educator seeking tools to reinforce humanist learning, Claude has demonstrated a keen eye towards identifying learning strategies. From classroom simulations, to IEP meeting notes, to the intricacies of lesson planning, strategic application of Claude’s educational tools lets teachers stay in command of the classroom and across systems!”

Justin, Learning Specialist

“Claude sparked my interest even more when it used the student assessment data I inputted to help me create goals that my upcoming students should focus on over the summer.”

S. Campbell, K-12 Teacher

“My favorite thing about Claude is how it leads with curiosity. It accomplishes tasks more thoroughly and naturally because it will ask you questions to get it right. I have been amazed at the thoughtful output for our end of year awards. It not only created the award certificates but a really fun and funny presentation to go along with it.”

Elisa, Middle School Teacher

Claude for Higher Education

Support university students with tools to engage them in deeper critical thinking.

Learn more

[Learn more](/solutions/education)

Learn more

## Get started with Claude for K-12 educators

### For US K-12 teachers

Serving verified teachers across US school systems

Free

- Free account with access to premium Claude features
- Skills for teaching workflows
- Connectors to evidence-based curriculum (including Learning Commons)
- Models are never trained on your conversations

Verify now

[Verify now](https://claude.ai/teachers)

Verify now

Sign up by June 30, 2027 for your full year of free access. Claude for Teachers is for individual educators—a dedicated offering for schools and districts is coming soon. In the meantime, K-12 schools and districts interested in Claude can continue using [Claude for Nonprofits](https://claude.com/solutions/nonprofits) as they do today.  
\*Extra usage limits apply. Prices shown don’t include applicable tax. Price and plans are subject to change at Anthropic’s discretion.


[Usage limits](https://support.anthropic.com/en/articles/9797557-usage-limit-best-practices) apply. Price and plans are subject to change at Anthropic's discretion.

## Education resources

[Adapt a standard textbook page to every reading level](https://claude.com/resources/use-cases/adapt-a-standard-textbook-page-to-every-reading-level)

Adapt a standard textbook page to every reading level

Adapt a standard textbook page to every reading level

Blog

[Blog](https://claude.com/resources/use-cases/adapt-a-standard-textbook-page-to-every-reading-level)

Blog

[Prepare and plan from your calendar](https://claude.com/resources/use-cases/prepare-and-plan-from-your-calendar)

Prepare and plan from your calendar

Prepare and plan from your calendar

Blog

[Blog](https://claude.com/resources/use-cases/prepare-and-plan-from-your-calendar)

Blog

[Introduction to Claude Cowork](https://anthropic.skilljar.com/introduction-to-claude-cowork)

Introduction to Claude Cowork

Introduction to Claude Cowork

Webinar

[Webinar](https://anthropic.skilljar.com/introduction-to-claude-cowork)

Webinar

[Introducing Claude for Teachers](https://www.anthropic.com/news/claude-for-teachers)

Introducing Claude for Teachers

Introducing Claude for Teachers

Blog

[Blog](https://www.anthropic.com/news/claude-for-teachers)

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## See what Claude does for educators

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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

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- Policy on the AI Exponential


---
## claude-for-life-science-teams-claude-by-anthropic-325931e73f.md

# Claude for Life Science Teams

## Chase the science that was out of reach

Claude works through problems alongside your team with full citations and audit trails, from your first hypothesis to the final submission.

Try Claude Science

[Try Claude Science](/product/claude-science)

Try Claude Science


[Contact sales](/contact-sales/life-sciences)


Meet Claude Science, now available in public beta

Claude works through your research like a skilled scientist, running the analysis and tracing every step. Spend less time stitching pipelines together, and more time on the science.

Learn more

[Learn more](/product/claude-science)

Learn more

“AI is the single most powerful opportunity BMS has to accelerate our mission for patients. Claude gives us the agentic capabilities, pace of innovation, and security to unlock decades of siloed knowledge for every employee – and to operate fundamentally different as a company in the next decade of biopharma.”

Greg Meyers, EVP and Chief Digital & Technology Officer

“At Genentech, Claude is helping us reshape day-to-day scientific research and lay the foundation for the autonomous labs of the future. By bringing Anthropic’s frontier reasoning models into our lab workflows, we’re building the infrastructure for autonomous, closed-loop discovery—so our scientists can design, execute, and iterate better and faster than ever to deliver more breakthroughs for patients.”

Aviv Regev, EVP and Head of Genentech Research and Early Development

“In our business, speed matters because patients are waiting for new medicines. That urgency is why we’re using Claude to enhance productivity across our company. By connecting Claude to trusted resources like PubMed through MCP, we’re accelerating literature reviews that once took days, freeing our teams to focus on what matters most: advancing the science and technology that help bring life-transforming medicines to patients in need.”

Divya Pathak, SVP & Chief AI Officer

“The clinical trial of 2030 will be designed by AI, managed by intelligent agents, and continuously optimized in ways that are simply beyond human bandwidth at scale. We’re not waiting for that future — we’re building it now. This is possible partnership works because Evinova and Anthropic are aligned where it matters most: AI in clinical development must be safe, explainable, and accountable. Pairing safety-first frontier AI capability with deep industry transformation experience is what pharma has been waiting for — and what patients deserve.”

Sean Connolly, Vice President and Chief Product and Technology Officer

“Claude plays an important role in how AbbVie operates—powering our Intelligent Medical Insights to better serve healthcare professionals and anchoring the agentic AI ecosystem behind a rapidly growing set of use cases. With Claude Enterprise, we are now exploring ways to scale that foundation across all of AbbVie to accelerate our mission of delivering innovative medicines to patients around the world.”

Sarah Nam, VP of AI Strategy and Partnerships

"Cepheid, a Danaher company, is using Claude to accelerate how its assay development team drafts and refines regulatory documentation for diagnostics in development—benefiting more patients by moving faster than a traditional release cycle. For the current Ebola outbreak, we're relying on our Xpert Hemorrhagic Fever test which detects the Ebola Bundibugyo strain​. Partnerships like the one with Anthropic help Danaher and its operating companies accelerate ideas to impact."

JC Gutierrez-Ramos, Chief Scientist

"At AstraZeneca, AI is a defining force reshaping how we operate across R&D end-to-end. Through R&D powered by AI, we can derive deeper biological insights that help us push the boundaries of science to deliver life-changing medicines, including novel approaches for patient selection. Claude's commitment to mechanistic interpretability provides a safe, secure, and steerable model to empower our science-first approach."

Dr. Jorge Reis Filho, Chief of AI for Science Innovation, AstraZeneca R&D

"By reducing manual burden and enabling greater scale across our operations, our partnership with Anthropic will empower our teams to focus more time on high-value scientific and strategic work, with the goal of accelerating our path to patient impact."

Tahamtan Ahmadi, M.D., Ph.D, Executive Vice President and Chief Medical Officer, Genmab

"Veeva AI is industry-specific agentic AI that leverages Veeva's deep applications, data, domain expertise, and Anthropic's Claude. This unique combination allows us to bring the transformative promise of AI to life sciences at scale."

Andy Han, Senior Vice President, Veeva AI

“Opus 4.5 is an incredible model and a great choice for computational biology. The model is excellent at coding, reasoning about biology, and understanding scientific figures.”

Andrew White, CTO, Edison Scientific

"Commercial pharma teams are entering an era where real-time clinical intelligence and AI agents fundamentally change how therapies reach the right patients at the right time. Anthropic's models are unmatched in their reasoning capabilities and safety design. This collaboration accelerates our shared mission to ensure that clinical-grade agentic AI becomes a trusted, transformative force across global pharma."

Chris Mansi, MD, CEO and co-founder of Viz.ai

“Broad Institute scientists pursue the most ambitious questions in biology and medicine, and we create and share tools to help empower scientists everywhere. We’ve been working closely with Manifold on the next generation of the Terra.bio platform—Terra Powered by Manifold. Among the most exciting of these upgrades are AI agents built on Claude that enable scientists to carry out tasks at an entirely new scale and efficiency and explore scientific domains in previously impossible ways.”

Heather Jankins, Head of Data Science Platform

“AI in R&D only works through an ecosystem. Anthropic is doing this right, bringing together the best technologies while putting access, governance, and interoperability first. Benchling is uniquely positioned to contribute. For more than a decade, scientists have trusted us as the source of truth for experimental data and to modernize their workflows. Now we're building AI that powers this next chapter of R&D.”

Ashu Singhal, Co-founder and President

“Claude, paired with internal knowledge libraries, has become integral to Sanofi’s AI-driven transformation and is used by the majority of Sanofians on a daily basis within our internal Concierge app. We are seeing significant efficiency gains across the value-chain by optimizing our processes, while our enterprise-wide deployment has enhanced how our teams work. This collaboration with Anthropic augments human expertise to deliver life-changing medicines faster and more effectively to patients worldwide.”

Emmanuel Frenehard, Chief Digital Officer

“We’ve consistently been one of the first movers when it comes to document and content automation in pharma development. Our work with Anthropic and Claude has set a new standard—we’re not just automating tasks, we’re transforming how medicines get from discovery to the patients who need them.”

Read story

[Read story](https://claude.com/customers/novo-nordisk)

Read story

Louise Lind Skov, Director Content Digitalisation

“Claude Code has become a powerful accelerator for us at Schrödinger. For the projects where it fits best, Claude Code allows us to turn ideas into working code in minutes instead of hours, enabling us to move up to 10x faster in some cases. As we continue to work with Claude, we are excited to see how we can further transform the way we build and customize our software.”

Pat Lorton, Executive Vice President, Chief Technology Officer, and Chief Operating Officer

“At Manifold, our mission is to power faster, leaner life sciences. Building with Claude has enabled us to develop AI agents that translate questions in the semantic space of scientists to execution in the technical space of specialized datasets and tools. Together, we’re transforming how life sciences R&D will happen in the years ahead.”

Sourav Dey, PhD, Co-founder and Chief AI Officer

“At PwC, we believe responsible AI isn’t just a technology opportunity—it’s a trust imperative. We’re proud to pair our deep sector insight with Claude’s agentic intelligence to reimagine how clinical, regulatory, and commercial teams operate. Together, we’re not just streamlining processes—we’re elevating quality, accelerating discovery, and building systems where confidence scales alongside innovation.”

Matt Wood, US and Global Commercial Technology and Innovation Officer

“When we set out to create an AI agent that could automate bioinformatics analyses, we focused on three key factors to decide what model provider to use: top-ranking at software development, aligned with life sciences, and support for startups. We evaluated half a dozen platforms, and it became clear that Claude was the standout leader. We’re excited to continue this collaboration and bring cutting-edge AI Agents into the world of biotech research.”

Alfredo Andere, Co-founder and CEO

“Claude has been an invaluable progress multiplier for Axiom as we build AI to predict drug toxicity. We’ve used billions of tokens in Claude Code, and use it to write many of our PRs. More recently, Claude agents with MCP servers have become core tools for our scientific work. With the right MCPs, Claude agents can directly query databases and storage services to interpret, transform, and test correlations in data, and help us identify what data and features are most useful for predicting clinical drug toxicity.”

Alex Beatson, Co-founder

“At EvolutionaryScale, we’re building next-generation AI systems to model the living world. Anthropic’s frontier models accelerate our ability to reason about complex biological data and translate it into scientific insight, helping us push the boundaries of what’s possible in life science discovery.”

Sal Candido, Co-founder, Chief Technology Officer

“Claude has become the connective tissue across Sanofi. Our internal assistant, Concierge, is powered by Claude and used every day by roughly 60,000 employees — spanning every business unit from R&D to HR to engineering. For our highest-value work, Claude’s models have consistently proven to be the best, and adoption has grown faster than anything we’ve ever deployed.”

Emmanuel Frenehard, Chief Digital Officer

[Prev](#)

Prev

0/5


## Built for breakthroughs

### AI you can verify

Claude shows the lowest hallucination rates and is built with biosafety guardrails. When you connect to PubMed, bioRxiv, and research databases, claims are traced to their source, so teams can verify before they act.

### Built for scientific complexity

Analyze genomic data, synthesize hundreds of papers, and design experiments. With Opus 4.8, Claude shows notable improvements in biology benchmarks including BioPipelineBench, single-cell RNA analysis, and structural biology.

### Made for R&D

Claude Science is designed for scientific discovery across research, publication, and analysis. Connect to scientific databases for accurate work.

Learn more

[Learn more](/product/claude-science)

Learn more

Case study

Novo Nordisk accelerates clinical documentation and drug development with Claude

Read story

[Read story](https://www.claude.com/customers/novo-nordisk)

Read story

Case study

Bluenote powers intelligent agents for life sciences with Claude

Read story

[Read story](https://claude.com/customers/bluenote)

Read story

Case study

FutureHouse powers scientific discovery agents with Claude

Read story

[Read story](https://claude.com/customers/futurehouse)

Read story

Case study

Biomni accelerates biomedical discoveries by 100x with Claude

Read story

[Read story](https://claude.com/customers/biomni)

Read story

[Prev](#)

Prev


Advancing life sciences with Claude Opus 4.8

Opus 4.8 brings broader, more reliable reasoning to chemistry, structural biology, bioinformatics pipelines, and lab protocol design: steady, measurable progress on the work researchers do every day.

Learn more

[Learn more](https://www.anthropic.com/news/claude-opus-4-8)

Learn more

## How life sciences teams use Claude

Bioinformatics

Synthesis

Protocols

‍Regulatory

Code modernization

Active

Prompt

Use the scRNA-qc skill to perform QC and filtering on my raw_feature_matrix.h5 file. Apply standard filtering thresholds: min 200 genes per cell, max 6,000 genes per cell, max 15% mitochondrial content. Generate an HTML QC report with UMAP visualization, filtered h5ad file, and metrics CSV showing cells retained vs filtered.

Connectors

10x Genomics Cloud


Benchling


Content is user-generated and unverified.

Customize

Loading...

Content is user-generated and unverified.

Content is user-generated and unverified.

### Bioinformatics analysis

Process genomic data with validated bioinformatics pipelines through Claude Science. Claude connects to 10x Genomics and Benchling, then delivers annotated, reproducible reports you can share with cross-functional teams without needing to provide complex code.

Learn more

[Learn more](https://claude.com/resources/tutorials/how-to-use-the-scvi-tools-bioinformatics-skill-bundle-with-claude)

Learn more

Prompt

Search PubMed and bioRxiv for papers published 2023-2025 comparing gene expression in adult vs pediatric liver parenchymal cells. Focus on immune-related pathways. Generate a pathway enrichment bar chart showing gene count comparison between the two populations for the top 14 enriched pathways. Flag any contradictory findings across studies.

Connectors

PubMed


bioRxiv


Content is user-generated and unverified.

Customize

Loading...

Content is user-generated and unverified.

Content is user-generated and unverified.

Prompt

Search PubMed and bioRxiv for papers published 2023-2025 comparing gene expression in adult vs pediatric liver parenchymal cells. Focus on immune-related pathways. Generate a pathway enrichment bar chart showing gene count comparison between the two populations for the top 14 enriched pathways. Flag any contradictory findings across studies.

Connectors


Content is user-generated and unverified.

Customize

Loading...

Content is user-generated and unverified.

Content is user-generated and unverified.

Prompt

Search PubMed and bioRxiv for papers published 2023-2025 comparing gene expression in adult vs pediatric liver parenchymal cells. Focus on immune-related pathways. Generate a pathway enrichment bar chart showing gene count comparison between the two populations for the top 14 enriched pathways. Flag any contradictory findings across studies.

Connectors


Content is user-generated and unverified.

Customize

Loading...

Content is user-generated and unverified.

Content is user-generated and unverified.

### Research synthesis

Survey hundreds of papers in hours instead of weeks. Claude synthesizes findings across PubMed, bioRxiv, and proprietary databases, identifies contradictions, and generates testable hypotheses with verifiable citations tailored to your research questions.

Learn more

[Learn more](https://claude.com/resources/tutorials/using-the-pubmed-connector-in-claude)

Learn more

Prompt

Draft a Phase 2 clinical protocol for our Parkinson's drug using the FDA/NIH protocol template. Attached are the biologic summary and Phase 1 results. Include: study synopsis, primary/secondary objectives and endpoints, study design (randomized, double-blind, placebo-controlled), sample size calculation with power analysis, and regulatory references (21 CFR 312, relevant FDA guidances). Use ClinicalTrials.gov to benchmark against 10-15 comparable Phase 2 PD trials.

Connectors

Clinical Trials


### Phase 2 Clinical Trial Protocol

ABX-7291 for Treatment of Parkinson's Disease \| DRAFT v0.1

#### Study Synopsis

**Protocol Title:** A Phase 2, Randomized, Double-Blind, Placebo-Controlled Study to Evaluate the Efficacy and Safety of ABX-7291 in Patients with Early-Stage Parkinson's Disease

**Sponsor:** \[Sponsor Name\]

**Phase:** Phase 2

**Indication:** Early-stage Parkinson's Disease (Hoehn & Yahr Stage 1-2)

**Study Duration:** 24 weeks treatment + 4 weeks follow-up

#### Objectives and Endpoints

##### Primary Objective

Evaluate the efficacy of ABX-7291 compared to placebo in reducing motor symptoms in patients with early-stage Parkinson's disease.

##### Primary Endpoint

Change from baseline in MDS-UPDRS Part III (Motor Examination) score at Week 24.

##### Secondary Endpoints

- Change from baseline in MDS-UPDRS Total Score at Week 24
- Proportion of patients achieving ≥30% improvement in MDS-UPDRS Part III
- Change in PDQ-39 (Quality of Life) score at Week 24
- Safety and tolerability (AEs, laboratory parameters, vital signs)

#### Study Design

This is a Phase 2, randomized, double-blind, placebo-controlled, parallel-group study. Eligible patients will be randomized 1:1:1 to receive ABX-7291 low dose, ABX-7291 high dose, or placebo for 24 weeks.

#### Sample Size and Rationale

**Total Enrollment:** 120 patients (40 per arm)

**Statistical Power:** 80% power at α=0.05 (two-sided)

**Expected Effect Size:** 5-point difference in MDS-UPDRS Part III (SD=8)

**Dropout Assumption:** 15% (based on comparable Phase 2 PD trials)

**Rationale:** Sample size derived from analysis of 12 comparable Phase 2 trials on ClinicalTrials.gov with similar indications and endpoints.

#### Regulatory References

- 21 CFR 312 (Investigational New Drug Application)
- FDA Guidance: Parkinson's Disease: Developing Drugs for Treatment (2023)
- ICH E6(R2): Good Clinical Practice
- ICH E9: Statistical Principles for Clinical Trials

Generated using Clinical Protocol Generation skill

Sources: ClinicalTrials.gov (12 comparable studies), FDA guidance documents

Ready for review with biostatisticians and regulatory affairs

### ‍

### Clinical trial protocols

Draft clinical protocols with built-in regulatory cross-referencing. Claude researches FDA guidances, analyzes comparable trials on ClinicalTrials.gov, and generates structured protocol drafts ready for review with biostatisticians and regulatory affairs.

Learn more

[Learn more](https://claude.com/resources/tutorials/how-to-use-the-clinical-trial-protocol-draft-generation-sample-skill-with-claude)

Learn more

Prompt

Generate a clinical safety summary for IND Module 2.7.4 from our Phase 1 trial data. Include: study overview, AE summary statistics, safety signals flagged for Phase 2 monitoring (use \>3x ULN for lab values, \>15% incidence for AEs), and regulatory references (21 CFR 312.32, ICH E2A, FDA guidance). Provide monitoring recommendations for each flagged signal.

Attachments

ABX4721_AE_Report

142 KB

XLSX

ABX4721_Lab_Data

287 KB

XLSX

### Clinical Safety Summary

Module 2.7.4 \| IND-2024-0892

#### Study Overview

**Drug:** ABX-4721 (anti-inflammatory biologic)

**Phase:** Phase 1

**Subjects:** 48 healthy volunteers

**Duration:** 12-week duration

#### Adverse Event Summary

**Total subjects with AEs:** 23 (47.9%)

**Serious adverse events:** 2 (4.2%)

**Discontinuations due to AEs:** 1 (2.1%)

**Deaths:** 0

#### Safety Signals for Phase 2 Monitoring

##### ⚠ Hepatic

**Elevated ALT (\>3x ULN):** 3 subjects (6.3%)

All resolved without intervention within 14 days

**→ Recommend:** LFT monitoring at weeks 2, 4, 8

##### ⚠ Injection site reactions

**Mild erythema:** 8 subjects (16.7%)

No treatment required

**→ Recommend:** Document severity grading in Phase 2

#### Regulatory References

- 21 CFR 312.32 (IND Safety Reporting)
- ICH E2A: Clinical Safety Data Management
- FDA Guidance: Premarketing Risk Assessment

Generated from uploaded AE reports and lab data

All source documents linked for audit trail

### Regulatory affairs

Compile structured submissions from clinical and preclinical data with automatic cross-referencing against FDA guidance. Claude flags gaps in your regulatory package before anything ships.

Prompt

Modernize this FORTRAN 77 pharmacokinetic modeling module to Python 3. Preserve the numerical behavior of the compartmental ODE solver, replace the legacy IMSL calls with SciPy equivalents, add type hints and docstrings, and write pytest cases that validate output against the original within 1e-6 tolerance. Flag any sections where the original logic is ambiguous before making changes.

Attachments

pk_compartment

142 KB

F

I'll modernize the pharmacokinetic module. Let me start by understanding the existing FORTRAN code.

Reading the source file...  

\* pk_compartment.f (847 lines, FORTRAN 77)

\* Three-compartment model with IMSL numerical routines

\* Last modified 1998  

Mapping the dependencies...

\* 14 IMSL calls (DIVPRK, LSARG, DGEAR)

\* Common blocks for parameter sharing

\* Hardcoded clearance constants in the rate equations  

Translating the ODE solver to scipy.integrate.solve_ivp and replacing the IMSL routines with NumPy and SciPy equivalents...

Adding type hints, docstrings, and a PKParameters dataclass to replace the common blocks...

Generating pytest cases against the legacy outputs. Validating numerical parity within 1e-6 tolerance...

Modernization complete.

\* 23 / 23 tests passing

\* Numerical drift below 1e-7

\* Reduced from 847 to 312 lines

### Legacy code modernization

Build life sciences software faster with Claude Code. Claude helps engineers navigate legacy scientific codebases, write robust code for GxP-regulated environments, and catch compliance issues in PR reviews before they ship.

## More products for life sciences

Claude Science works through your research like a skilled biologist, running analysis and tracing every step. Spend less time stitching pipelines together, and more time on science.

Learn more

[Learn more](/product/claude-science)

Learn more

[Play video](#)

Play video

### Claude Code

Accelerate bioinformatics pipelines and validate scientific software under GxP requirements. Turn computational biology challenges into working code in minutes.

Learn more

[Learn more](/product/claude-code)

Learn more

### Claude Cowork

Automate routine lab workflows and data processing tasks. Cowork handles repetitive work like data entry and file management so scientists can focus on discovery.

Learn more

[Learn more](/product/cowork)

Learn more

### Claude for Microsoft 365

Refine a clinical study in Word, update trial data in Excel, build research presentations in PowerPoint, and do team coordination in Outlook. Claude carries context across it all.  

Learn more

[Learn more](/claude-for-microsoft-365)

Learn more

## Claude connects to your research ecosystem

Literature, lab notebooks, and analysis platforms, all working together in one place.

Explore connectors

[Explore connectors](/connectors)

Explore connectors

### Explore the latest news in life sciences

[Claude Science, an AI workbench for scientists, is now available in beta](https://www.anthropic.com/news/claude-science-ai-workbench)

Claude Science, an AI workbench for scientists, is now available in beta

Claude Science, an AI workbench for scientists, is now available in beta

News

[News](https://www.anthropic.com/news/claude-science-ai-workbench)

News

Jun 30, 2026

[Anthropic partners with Allen Institute and Howard Hughes Medical Institute to accelerate scientific discovery](https://www.anthropic.com/news/anthropic-partners-with-allen-institute-and-howard-hughes-medical-institute)

Anthropic partners with Allen Institute and Howard Hughes Medical Institute to accelerate scientific discovery

Anthropic partners with Allen Institute and Howard Hughes Medical Institute to accelerate scientific discovery

News

[News](https://www.anthropic.com/news/anthropic-partners-with-allen-institute-and-howard-hughes-medical-institute)

News

Feb 2, 2026

## Get started with Claude

Individual

Team & Enterprise

Active

### Pro

For everyday productivity


[Try Claude](https://claude.ai/login?plan=pro)


- Life sciences connectors and skills
- Access to file creation (docs, slides, spreadsheets, and PDFs)
- Access to research
- Access to Claude Code
- [Life sciences guides and docs](https://claude.com/resources/tutorials-category/life-sciences)

### Max

Get the most out of Claude


[Try Claude](https://claude.ai/login?plan=max)


Everything in Pro, plus:

- Choose 5x or 20x more usage than Pro\*
- Higher output limits for all tasks
- Early access to advanced Claude features

### Team

For collaboration across organizations

Get Team plan

[Get Team plan](https://claude.ai/upgrade?initialPlanType=team)

Get Team plan

- Life sciences connectors and skills
- Access to file creation (docs, slides, spreadsheets, and PDFs)
- Single sign-on (SSO)
- Central billing and administration
- Includes Claude Code
- [Life sciences guides and docs](https://claude.com/resources/tutorials-category/life-sciences)

### Enterprise

For businesses operating at scale


[Contact sales](/contact-sales/life-sciences)


Everything in Team, plus:

- More usage\*
- HIPAA-ready infrastructure (added cost)
- Enhanced context window
- Compliance API for observability and monitoring
- Single sign-on (SSO) and domain capture
- Custom data retention controls

[Usage limits](https://support.anthropic.com/en/articles/9797557-usage-limit-best-practices) apply. Prices shown don’t include applicable tax. Price and plans are subject to change at Anthropic's discretion.  
The [Team plan for research labs](https://claude.com/programs/claude-team-plan-for-research-labs) is now available for nonprofits and academic institutions.

## Life sciences resources 

[Introducing Claude Science](https://www.anthropic.com/news/claude-science-ai-workbench)

Introducing Claude Science

Introducing Claude Science

Blog

[Blog](https://www.anthropic.com/news/claude-science-ai-workbench)

Blog

[The Briefing: AI for Science](https://youtube.com/live/l-7BgzRkq1Y)

The Briefing: AI for Science

The Briefing: AI for Science

Livestream

[Livestream](https://youtube.com/live/l-7BgzRkq1Y)

Livestream

[Making Claude a chemist](https://www.anthropic.com/research/making-claude-a-chemist)

Making Claude a chemist

Making Claude a chemist

Blog

[Blog](https://www.anthropic.com/research/making-claude-a-chemist)

Blog

[How the Garvan Institute is changing the way it does science with Claude](https://claude.com/customers/garvan-institute-qa)

How the Garvan Institute is changing the way it does science with Claude

How the Garvan Institute is changing the way it does science with Claude

Customer story

[Customer story](https://claude.com/customers/garvan-institute-qa)

Customer story

## Ready to bring Claude to your lab?

Try Claude Science

[Try Claude Science](/product/claude-science)

Try Claude Science


[Contact sales](/contact-sales/life-sciences)


[Homepage](https://claude.com)

Homepage


Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## claude-for-small-business-claude-by-anthropic-9fdc931704.md

# Claude for small business

Out of the weeds, into the work

Claude for small business gets to work for you on day one. Connect to tools you already use, securely, so your team can focus on what’s next.

Get started

[Get started](/pricing)

Get started

Take AI fluency course

[Take AI fluency course ](https://anthropic.skilljar.com/ai-fluency-for-small-businesses)

Take AI fluency course

Not only could it problem-solve for me, it also showed me problems I didn't know I had.

Brian Ludviksen, COO, Purity Coffee

It's freeing up things that used to be a lot of very tedious clerical work for more value-add tasks.

Ryan Olson, Technology and Innovation Manager, MidCentral Energy

What we used to think were the constraints are just not constraints anymore. It's empowering. Hours of looking at stuff that doesn't matter are gone. I want an entire organization where everybody is using these tools daily.

Mike Beckham, CEO, Simple Modern

[Prev](#)

Prev

0/5


## A big difference for small businesses

### Ready from day one

One toggle installs everything. No lengthy setup or help from IT, so you can run your first workflow the same day.

### Delegate the work, own the decisions

Not just chat that answers questions: Claude runs end-to-end workflows so you stay focused on results, not busy work.

### Works with your tools

Connect to the tools you use every day: PayPal, QuickBooks, HubSpot, Canva, DocuSign, Google Workspace, Microsoft 365, Slack, and more.

### Built for trust

Security is the foundation, not a feature. We don't train on your data. You approve each step or let it run end-to-end using tools you choose.

Tutorials

Get step-by-step help through each workflow 

Learn more

[Learn more](https://claude.com/resources/tutorials/category/small-business)

Learn more

Trust center

Explore security with Claude: your data, your business, what Claude does with it

Read more

[Read more](https://trust.anthropic.com)

Read more

## See what Claude can do for your business

Payroll

Month-end close

Morning briefs

Growth

Active

Note

Interact with the data—hover and toggle views to uncover patterns

Prompt

I’m working on April 15 payroll. Pull my cash position from QuickBooks and reconcile it against my PayPal settlements. Rank any overdue invoices that could close the gap and draft a reminder email for each one.

Connectors

Intuit QuickBooks


PayPal


X

April-Payroll-Reconciliation.xlsx - Excel

### Plan payroll with confidence

Claude can rank a list of overdue items, draft reminder emails, get a 30-day forecast, and get your books ready for quarterly taxes. You review and send.

Prompt

Close out March for me. Reconcile my QuickBooks transactions against PayPal settlements, flag anything that doesn't match, and write the P&L narrative as a document I can send straight to my accountant.

Connectors

Intuit QuickBooks


PayPal


Google Drive


## **March 2026 Month-End Close**

*P&L Narrative & PayPal / QuickBooks Reconciliation*

**Period:** March 1 – March 31, 2026

**Prepared:** April 2, 2026

  
#### **Summary**

March revenue came in at \$48,210, up 7.5% from February (\$44,860). Net income, however, dipped to \$11,840 (from \$13,210) because annual software renewals hit this month — Adobe CC, QuickBooks, and a few smaller tools accounted for ~\$2,040 of one-time spend that won't recur until next March.

Reconciliation between QuickBooks Online and PayPal settlements is complete. 142 of 147 transactions matched cleanly. Five items are flagged below for your review: three are routine timing differences, one is a duplicate refund I've already disputed with PayPal, and one is a \$3.18 FX variance I'm comfortable writing off. None should change the bottom line materially.

Q1 2026 closed at \$135,250 in revenue and \$37,550 in net income — up 14.2% and 20.4% respectively vs. Q1 2025.

#### **Profit & Loss — March 2026**

**Revenue — \$48,210.00**

- **Consulting services:** \$32,400.00
- **Product sales (digital):** \$12,650.00
- **Affiliate / referral income:** \$3,160.00

**Cost of Goods Sold — \$2,096.00**

- **Payment processing fees (PayPal + Stripe):** \$1,684.00
- **Hosting & delivery infrastructure:** \$412.00

**Gross Profit — \$46,114.00 (95.7% margin)**

**Operating Expenses — \$34,274.00**

- **Software & subscriptions:** \$16,250.00 (incl. annual renewals)
- **Contractor payments (1099):** \$9,800.00
- **Marketing & advertising:** \$4,120.00
- **Professional services (legal):** \$1,500.00
- **Travel & meals:** \$890.00
- **Insurance:** \$625.00
- **Bank & merchant fees:** \$370.00
- **Office & supplies:** \$284.00
- **Miscellaneous:** \$250.00
- **Telephone & internet:** \$185.00

**Net Operating Income — \$11,840.00**

Margin commentary: Gross margin of 95.7% is consistent with the trailing average. The OpEx ratio (71.1% of revenue) is elevated this month due to renewals; the trailing 3-month average is 64.3%. Excluding the ~\$2,040 in one-time annual renewals, normalized net income for March would have been ~\$13,880.

#### **PayPal ↔ QuickBooks Reconciliation**

- **QuickBooks transactions in March:** 147 transactions, \$48,210.00 total
- **PayPal settlements deposited:** 144 deposits, \$48,182.32 total
- **Auto-matched (exact match on amount + date ±1d):** 142 transactions, \$47,949.14
- **Manually matched (after FX/timing review):** 0 transactions, \$0.00
- **Flagged for review:** 5 transactions, \$261.18 (see below)

#### **Flagged Items (5)**

**1. Duplicate refund debit — Order \#PAY-30142**

- **Date:** 2026-03-08
- **Amount:** -\$129.00 (debited twice)
- **Status:** Disputed with PayPal 2026-03-12; case \#PP-D-7724891 — still open
- **Treatment:** Recognized as receivable from PayPal in March; will reverse on resolution. No P&L impact.

**2. Timing difference — March 31 settlement batch**

- **QB deposit recorded:** 2026-03-31, \$1,820.45 (4 transactions)
- **PayPal settlement:** 2026-04-01, \$1,820.45
- **Status:** Cleared in April PayPal feed; standard month-end cutoff.
- **Treatment:** Leave revenue in March (earned in March). No adjustment needed.

**3. FX variance — UK invoice INV-2026-0287**

- **Invoice:** £1,000.00 booked at 1.2700 = \$1,270.00
- **Settlement (after PayPal FX + fee):** \$1,266.82
- **Variance:** -\$3.18
- **Treatment:** Post to FX Gain/Loss. Immaterial.

**4. Unidentified PayPal credit**

- **Date:** 2026-03-19
- **Amount:** +\$84.50
- **Description:** "PayPal Promotional Credit" — no matching invoice or known promotion
- **Status:** Emailed PayPal support 2026-03-22; no response yet.
- **Treatment:** Held in suspense account (Other Current Liabilities) pending response. Not in revenue.

**5. Chargeback fee not auto-categorized**

- **Date:** 2026-03-26
- **Amount:** -\$15.00
- **Reference:** Chargeback on Order \#PAY-29871 (resolved in our favor 2026-03-29; \$148 returned)
- **Treatment:** Recategorized as Bank & merchant fees. Original \$148 sale stands; only the fee remains.

#### **Notes**

- All March bank statements reconciled. Ending balance per QuickBooks (\$21,470.18) ties to Chase statement.
- Owner's draw: \$5,000 taken on 2026-03-15.
- No federal estimated tax payment was made in March. Q1 estimate of \$9,200 scheduled for 2026-04-15 (EFTPS).
- 1099 contractors: total spend \$9,800 across 3 contractors; no single contractor exceeds \$600 outside what's already on file. No new 1099s triggered.
- Sales tax: collected \$1,847 (TX only); remitted via TX Comptroller portal on 2026-03-20.
- Inventory: N/A — services + digital product business.
- No new fixed assets capitalized this month. No depreciation entries needed beyond the standing schedule.

**Q1 2026 Trend (for context)**

- **January 2026:** Revenue \$42,180.00 / Net Income \$12,500.00 (29.6% margin)
- **February 2026:** Revenue \$44,860.00 / Net Income \$13,210.00 (29.4% margin)
- **March 2026:** Revenue \$48,210.00 / Net Income \$11,840.00 (24.6% margin)
- **Q1 2026 total:** Revenue \$135,250.00 / Net Income \$37,550.00 (27.8% margin)
- **Q1 2025 total (PY):** Revenue \$118,400.00 / Net Income \$31,200.00 (26.4% margin)
- **YoY change:** +14.2% revenue / +20.4% net income / +1.4 pts margin

Close the month with fewer errors, faster

Claude reconciles accounts against settlements, flags what doesn't match, and writes the plain-English P&L you forward to your accountant.

Prompt

Help me build a Monday morning brief every week in Slack. Pull my cash position from QuickBooks, incoming settlements from PayPal, pipeline movement from HubSpot, and what's on my calendar this week. Tell me the three things that need my attention today.

Connectors

Intuit QuickBooks


Google Calendar


Slack


Search

Camilla Lee

Messages

Jot something down

*Morning Brief – Monday, May 11*

💰 *Cash:* \$184.3k operating (+\$12.4k WoW) · 38 days runway

💸 *PayPal in-flight:* \$13.5k clearing this week

📈 *Pipeline:* Northwind → Negotiation (\$42k) · Bright Harbor stalled 14d (\$28k) · Linnea demo Thu

📅 *Week:* Mon 2p Northwind legal · Thu 11a Linnea demo · Fri open

🎯 *Today*

1.  Reply to Bright Harbor before the 2pm
2.  Approve Northwind redlines by 1pm
3.  Confirm Thu demo logistics w/ Linnea

Sent using @Claude

### Get a pulse on your business in a morning brief

Pull your cash, pipeline, and your calendar into one brief: see where the money is, what's closing, and the three things that need you today.

Prompt

Find my weakest revenue month from last year and plan a promo to address it. Draft the strategy, generate the campaign assets in Canva, segment my list in HubSpot, and stage the send. Show me everything before anything goes out.

Connectors

Intuit QuickBooks


Canva


Spring schedule for Sunshine Stays — quick call this week?

robert.fitch@sunshinestaysgroup.com

Robert,

Hope the season is off to a strong start in Destin. Wanted to reach out personally before our spring promo goes wide.

We're booking spring landscape refreshes and maintenance contracts now through June 12 — and given how many properties Sunshine Stays runs, I think a portfolio-wide maintenance package makes a lot of sense. We'd consolidate visits, lock in a single monthly rate per property, and free your team from coordinating crews unit by unit.

Promo terms while it's running:

- \$500 off any project over \$5,000
- First month free on annual maintenance contracts

Got 30 minutes Thursday morning to walk through the property list? I've got 9:30 AM open before I head out for the first mulch run of the season.

— Eli  
Greenleaf Grounds

Send

### Run your next campaign to grow your business

Dig into your numbers, plan a promotion to get sales up, generate branded assets in Canva, and get your next campaign staged in HubSpot. You decide what goes out and when.

## How it works

Set up Claude the way you run your business in just a few clicks. The Claude for Small Business solution is bundled in a one-click plugin. After installing, ask Claude to help you get started. It all runs in Claude Cowork, only in the desktop app.

Download plugin

[Download plugin](https://claude.com/plugins/small-business)

Download plugin

Download desktop app

[Download desktop app](/download)

Download desktop app

### Connect your tools

Claude works with QuickBooks, PayPal, Hubspot, Docusign, and the rest of your stack. Connecting your tools helps pass context and data to Claude.

Explore connectors

[Explore connectors](/connectors)

Explore connectors

[](#send)

### Install the plugin

The Claude for Small Business solution comes with [skills](https://claude.com/skills) and common automations for popular services. To get started:

- Download the Claude for Small Business plugin
- Navigate to the plugin toggle in Claude Cowork
- Then turn it on
- After plug-in install, ask claude to "get me started" and it will help you get set up on the solution

View tutorial

[View tutorial](https://claude.com/resources/tutorials/how-to-install-the-claude-for-small-business-plugin)

View tutorial

Unpacking...

[](#threads)

### Choose the task

Pick the job and Claude gets to work. Your knowledge and expertise drive every decision.

Unpacking...

[](#get-help)

### Run the process

One task ends and another begins, with you in the loop.

Unpacking...

[](#collaborate)

## Join a free workshop in your city

Learn how to put AI to work at a local event. Can’t make an event? Take the AI Fluency course online.

title

Location


Course

Can’t make an in-person event? Take the AI Fluency course, co-presented with PayPal.

Enroll now

[Enroll now](https://anthropic.skilljar.com/ai-fluency-for-small-businesses)

Enroll now

## FAQ

### Do you train on my business data?

No. We don't train our models on your business data.

### Is my data safe? 

Yes. Claude respects the permissions you've already set in each tool. If an employee can't see something in Gmail or DocuSign today, they can't see it through Claude. You also see which tool Claude is touching before anything runs, and, by default you approve every action. Full details are in the Trust Center.

### How much does it cost? 

Standard list price: Claude Pro for individuals, Claude Team for your whole business. See claude.com/pricing.

### Do I need IT to set this up? 

No. Connectors are one click. The setup guide walks you through connecting your first tools and running your first workflow.

### What happens if I get stuck? 

Visit the resources section for support, review the [small business tutorial](#), or [file a ticket](#).

[Prev](#)

Prev


Ready to bring Claude to your organization?

Take AI fluency course

[Take AI fluency course ](https://anthropic.skilljar.com/ai-fluency-for-small-businesses)

Take AI fluency course

Get started

[Get started](/contact-sales)

Get started

[Homepage](https://claude.com)

Homepage


Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

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  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## claude-legal-solutions-claude-by-anthropic-d070272f43.md

# Claude Legal Solutions

# Practice better judgment with Claude

Claude handles research, drafting, and the assembly of legal work, so your team can focus on the calls only they can make.


[Contact sales](/contact-sales)


Try it now

[Try it now](https://claude.ai/)

Try it now

[Play video](#)

Play video

“Claude Fable 5 feels materially different. In blind review, our lawyers found its redlines matched or beat our current model every time.”

Aveek Duttagupta, Member of Technical Staff

“Legal sits at the center of every agreement, but too often the work is disconnected from the rest of the business. With Anthropic, we're bringing the power of the Docusign platform directly into Claude, enabling legal and cross-functional stakeholders to create, review, and move agreements forward using natural language.”

Allan Thygesen, CEO

“Our approach in the Freshfields Lab has always been to build on the best available technology. Claude’s capabilities have become an essential part of our proprietary AI-powered solutions. With this collaboration, we are going further: co-developing agentic workflows with Anthropic that can handle multi-step legal tasks end-to-end. For our clients, that translates into faster, more precise and more scalable legal services.”

Gerrit Beckhaus, Partner and Co-Head

“My legal team at Accenture put Claude to work on everyday legal matters, and we have been very excited to see how productivity gains could be realized.”

Mindy Lok, Global IP Legal Lead and Legal Chief Technology Officer

“The future of AI won’t be defined by where the work happens, it will be defined by whether the results can be trusted. In professional settings, that means AI grounded in authoritative content, validated for accuracy, and built with security at its core. That is the next frontier of trusted AI, and it’s where Thomson Reuters is leading through our work with Anthropic.”

Joel Hron, CTO

"I built our litigation platform on Claude with virtually no coding background — I needed it for a real trial. The breakthrough was treating Claude like a member of the case team: onboard it with chronology, key excerpts, and themes the way you'd onboard a partner joining mid-case. The work product is far beyond what I would've done on my own — probably ever."

Christopher D. Kercher, Partner, Founder & Head of AI & Data Analytics

“Legal is one of the most compelling industries for AI transformation, which is why we're excited to deepen our partnership with Anthropic. Claude Opus 4.7 scored 90.9% on Harvey's BigLaw Bench, the highest of any Claude model, and the Harvey for Claude Connector brings our legal intelligence directly into Claude.”

Winston Weinberg, CEO & Co-Founder

“Opus 4.7 is a step forward in reasoning for complex legal work — stronger consistency across long documents, better handling of nuanced instructions, and improved reliability in high-stakes workflows. Anthropic builds the underlying intelligence; Legora turns it into production-ready systems, embedding Claude into the workflows, safeguards, and interfaces lawyers can trust in practice. That combination is what drives real impact for legal professionals."

Jake Lauritzen, CTO

“At Holland & Knight, we appreciate that Everlaw is working with Anthropic and offering access to their tool through an MCP. We are applying Claude’s capabilities across many litigation workflows and see significant potential in realizing them in the right context. Everlaw allows us to bring the right evidence into the equation, unlocking additional power.”

Manfred Gabriel, Partner

“PI law presents some of the toughest challenges for AI: reasoning across large volumes of medical records and billing data, identifying critical facts, and executing complex workflows with consistency and accuracy. Claude Opus 4.8 delivers a new level of reasoning, reliability, and long-context performance. EvenUp adds proprietary PI data, domain expertise, and purpose-built workflows on top.”

Rami Karabibar, CEO and CoFounder

"At Solve Intelligence, we benchmark every frontier model on the hardest parts of patent work: multi-step reasoning over long technical documents, chemical structure recognition, and complex diagram interpretation. Claude Opus 4.7 is a clear step up — and it's how we keep raising the bar across drafting, prosecution, search, and litigation-grade claim charting."

Sanj Ahilan, Chief Research Officer

"We evaluate every model against 24+ legal-specific scorers — citation accuracy, ungrounded case quotes, memory leakage, refusal correctness — because in litigation, an authoritative-sounding hallucination is worse than no answer. Claude wins our internal bake-offs every time on the metrics that matter for legal work, particularly grounding and citation faithfulness. That's why the highest-stakes parts of our pipeline run on Anthropic."

Jay Madheswaran, CEO and Co-Founder

[Prev](#)

Prev

0/5


## Built for legal work

Claude reviews contracts, surfaces case law, and drafts across the tools your team already uses. Every output can be traced back to its source, on infrastructure your risk and compliance teams trust.

### Connected to your tools

Claude connects to iManage, NetDocuments, Docusign, Ironclad, and Thomson Reuters. No copy-paste, context switching, or re-explaining every time you start a new task.

### Designed for your practice

New plugins for commercial legal, corporate legal, IP, litigation and more — configured for your practice area, extensible with your team’s playbook and house style. Extend them with custom skills and connectors.

### Works where lawyers do

Use Claude for Word, Outlook, and the document management systems your team already uses. In Claude Cowork, delegate multi-step tasks and run skills to speed up your processes.

### Confidentiality by design

Enterprise security, full audit trails, no training on your data by default on Team and Enterprise plans. Claude clears the bar for sensitive matters and privileged work, so your team can focus on strategy and high-stakes work, worry-free.

How Anthropic uses Claude 
in legal

[Play video](#)

Play video

Mark Pike, Associate General Counsel, shares how Anthropic's legal team uses Claude to build workflows that cut review times from days to hours—no coding required.


Democratizing access to legal services

We're working with Free Law Project and the Justice Technology Association to make legal help more affordable. Qualifying clinics and public defenders get discounted Claude pricing via the Claude for Nonprofits program.

Learn more

[Learn more](https://claude.com/solutions/nonprofits)

Learn more

Claude for the legal industry

Learn more

[Learn more](https://www.claude.com/blog/claude-for-the-legal-industry)

Learn more

## How legal teams use Claude

Legal research

M&A diligence

Contract redlining

Outside counsel management

Regulatory and compliance

Active

Prompt

Pull a research framework on EU AI Act data minimization for high-risk systems. Cover Article 10 obligations, how Germany, France, and Italy implement, and notable enforcement actions in the past 12 months. Flag unsettled guidance and citations needing verification. Format as a brief, not a memo.

Connectors

NetDocuments


CoCounsel Legal


**Research brief — for counsel review**

### EU AI Act, Article 10

*Data minimization obligations for high-risk AI systems*

**Scope:** Art. 10 · DE, FR, IT · 12-month enforcement


###### Article 10 — key obligations

Providers of high-risk AI systems must meet the following data and governance requirements. Each item is pinned to its source paragraph for verification.

- Datasets must be relevant, representative, and as error-free as possible.**‍**  
  - **Verified** Reg. (EU) 2024/1689, Art. 10(3)
- Dataset origin, governance, and preparation steps must be documented.**‍**  
  - **Verified** Reg. (EU) 2024/1689, Art. 10(2)(a)–(c)
- Datasets must be examined for biases affecting health, safety, or fundamental rights.**‍**  
  - ‍**Verified** Reg. (EU) 2024/1689, Art. 10(2)(f)–(g)
- Special-category data permitted for bias correction only where strictly necessary.**‍**  
  - **Confirm** Rg. (EU) 2024/1689, Art. 10(5); cross-ref. GDPR Art. 9(2)(g)
- Operates alongside GDPR Art. 5(1)(c) — does not displace minimization.**‍**  
  - **Verified** AI Act Recital 67; cross-ref. Reg. (EU) 2016/679, Art. 5(1)(c)

*Art. 10 obligations cascade into Art. 9 (risk management) and Art. 17 (quality management). Defined terms "training data," "validation data," and "testing data" (Art. 3) carry through; verify consistency where source materials predate the final adopted text.*


###### Member state implementation

**Germany**

- ‍**Notable posture** BNetzA leads market surveillance; emphasis on dataset documentation.**‍**
- **Open issue** BNetzA / Länder DPA allocation unsettled.**‍**
- **Source pin** BMWK guidance, Mar. 2025


**France**

- ‍**Notable posture** CNIL active; strict-necessity test for Art. 10(5) processing.**‍**
- **Open issue** National AI authority designation pending.**‍**
- **Source pin** CNIL recommendation, 2024


**Italy**

- ‍**Notable posture** Garante enforcing on training-data lawfulness ahead of phase-in.**‍**
- **Open issue** Sequencing with AI Act timelines unclear.**‍**
- **Source pin** Garante decision register

*Cross-references not fully traced: French CNIL recommendations predate the final AI Act text — check whether "high-risk" scope mapping still aligns. Italian Garante decisions cite GDPR, not the AI Act; treat as analogous, not directly on point.*


###### Recent enforcement — last 12 months

- ‍**Garante (Italy).** Training-data lawfulness in generative AI deployment. Penalty amount — confirm before relying.  
  - ‍**Verified** Garante decision, 2024 (registry no. — confirm)**‍**
- **CNIL (France).** Sanction on dataset documentation and lawful basis. Penalty amount — confirm before relying.  
  - ‍**Confirm** CNIL deliberation — reference not located**‍**
- ‍**EDPB.** Opinion on AI training data and GDPR minimization — guidance instrument.  
  - ‍**Verified** EPB Opinion 28/2024 (confirm number)


###### Flag for counsel — unsettled and cross-cutting

Items below are unresolved at the regulatory level or depend on cross-references that should be re-traced before reliance.

- Scope of Art. 10(5) strict-necessity test — guidance varies; cross-check against GDPR Art. 9(2)(g) and member state implementing law.
- Interplay with GDPR Art. 5(1)(c) — not yet litigated; AI Act Recital 67 signals concurrent application but does not resolve overlap.
- Documentation depth expected under Art. 10(2) — divergent national posture likely; BNetzA, CNIL, and the Garante have not aligned.
- Defined-term consistency — "training data," "validation data," "testing data" (Art. 3) may not map cleanly onto pre-existing dataset taxonomies in client materials.


**Legal review required.** Claude-generated content — verify conclusions and citations before relying.

### Legal research

Ask Claude to surface relevant case law or regulatory guidance via Thomson Reuters. Get a structured memo with citations, not a list of links to dig through yourself.

Prompt

Review the contracts workstream for the Meridian acquisition. Flag contract risks such as material liabilities, change-of-control and uncapped indemnities in accordance with the M&A contract diligence handbook saved in our project. Cross-flag items needing IP, employment, or regulatory input. Output as a dashboard.

Connectors

Box


iManage Work


Content is user-generated and unverified.

Customize

Loading...

Content is user-generated and unverified.

Content is user-generated and unverified.

### Due diligence document review

Connect Claude to a Box or Intralinks data room. Claude reads and categorizes the document set, flags material issues, and drafts the diligence summary. Work that used to take days of associate time.

Prompt

Counterparty marked up our SOW. Review their changes against our playbook, flag every deviation, and output as a doc.

Connectors

iManage Work


Ironclad Contracts


### Statement of Work

*SOW No. 2026-DV-014 · Issued under MSA dated March 14, 2024*


###### 1. Term and scope

Six-month engagement under the MSA. Vendor shall provide data labeling services for ten thousand (10,000) documents per calendar month, with completed datasets delivered to Client no later than the 15th of the following month per Exhibit A.


###### 2. Fees and payment

Fees shall be invoiced monthly in arrears upon acceptance. Payment terms shall be Net 60¹ from date of invoice.

- **1** Counterparty changed Net 30 to Net 60. Last 8 vendor SOWs all closed at Net 30 with no concession.*‍*
- *Pinned to template §5.2*


###### 3. Intellectual property

All labeled datasets and derivative outputs produced under this SOW shall be the sole property of Client. Vendor retains a perpetual, royalty-free license to use anonymized annotation methodology and aggregated statistical outputs for internal model improvement.²

- **2** Counterparty added IP license-back. Template assigns all work product to Client outright; this carves out methodology and aggregated outputs.*‍*
- *Cascades to §9 confidentiality — "Aggregated Outputs" undefined*


###### 4. Indemnification

Vendor shall indemnify Client against third-party claims arising from Vendor's gross negligence or willful misconduct³.

- **3** Indemnification narrowed from broad performance/IP/confidentiality to gross negligence and willful misconduct only.*‍*
- *§11.3 cross-reference may break without conforming edit*


###### 5. Governing law

This SOW shall be governed by the laws of the State of California⁴, without regard to conflict of laws principles.

- **4** Governing law changed from Delaware to California. We've accepted CA on 2 of 12 prior SOWs when counterparty held leverage.*‍*
- *MSA §22 venue still references Delaware courts*


**Legal review required.** Claude-generated content — verify conclusions and citations before relying.

### Contract lifecycle

Claude drafts the NDA or SOW in Word, routes it to Ironclad for CLM tracking, and surfaces status on request. The whole flow without leaving Claude.

Prompt

Review October billing narratives from Halverson Crane, Ashworth & Tate, and Sutherland Wescott from iManage. For each matter, flag entries deviating from our guidelines, identify block billing, check 50/50 partner/associate leverage, flag vague task codes, and note blended rate changes. Organize by matter with budget variance and a next step. Tag anything needing a relationship-partner conversation first. Output as a dashboard.

Connectors

iManage Work


NetDocuments


iManage · October 2025

# October billing review

Total billed

\$2.41M

vs. budget

+8.2%

Flagged

5 of 7

Firm summary

Halverson Crane

2 matters · litigation

Multiple flags

\$1.18M +14.2% vs. budget

Ashworth & Tate

3 matters · M&A, regulatory

Watch

\$847K +3.1% vs. budget

Sutherland Wescott

2 matters · employment, IP

On guideline

\$386K −2.4% vs. budget

[TABLE]

**Legal review required.** Claude-generated content — verify conclusions and citations before relying.

Diagnostics: block billing, L120 task code specificity, timekeeper leverage, blended rate trend.

### Outside counsel and matter review

Pull billing and matter data into Claude. Spot off-pattern entries, flag matters drifting against budget, and prep for relationship-partner conversations.

Prompt

Internal Q2 GDPR audit on model training data practices. Review PIAs and processing records from NetDocuments against our obligations. Organize by operational bucket, flag status as compliant/gap/unclear, assign risk rating, note owner and next consultation. Monitor \#priv-eng and our audit folder in NetDocuments and update relevant rows automatically as new context comes in. Output as a dashboard.

Connectors

NetDocuments


Box


Content is user-generated and unverified.

Customize

Loading...

Content is user-generated and unverified.

Content is user-generated and unverified.

### Regulatory compliance gap analysis

Run a compliance gap analysis against a named framework. Claude pulls evidence from your systems, scores severity, and flags what needs attention before audit.

## Build legal products with Claude

Embed Claude into your legal platform or product through the API and Agent SDK.

Learn more

[Learn more](https://claude.com/platform/api)

Learn more

### MCP for legal data

Connect your contract systems, document repositories, and matter data to Claude through Anthropic's open Model Context Protocol.

### Frontier models

Claude leads on legal reasoning benchmarks across contract review, citation accuracy, and long-document comprehension.

### Built for sensitive data

Deploy in sandboxed containers with network controls, credential isolation, and audit logging built into the SDK.

## Tools made for the way you work

### Claude for M365

Word is where legal work gets done. Claude handles full redlining with tracked changes, document comparison, and MSA-scale review without leaving the doc. It pulls in pleadings, prior versions, and Outlook context, drafts the next turn for your review, and tracks every change for the audit trail.

Learn more

[Learn more](/claude-for-microsoft-365)

Learn more

### Claude Cowork

Hand off multi-document matter tasks: drafting a memo against pleadings, preparing for a deposition. Like a trusted senior associate, you delegate to Claude and come back when it’s done, so you can do deeper work.

Learn more

[Learn more](/product/cowork)

Learn more

### Plugins

Add practice-area plugins for contract review, NDA triage, compliance workflows, and more, all configurable to your organization's playbook and risk tolerances.

Learn more

[Learn more](https://github.com/anthropics/claude-for-legal)

Learn more

### Platform

Integrate Claude directly into your CLM, matter management, or e-discovery systems. Build production-grade workflows on the same frontier models that firms like Freshfields and Quinn Emanuel do.

Learn more

[Learn more](/platform/api)

Learn more

## Claude connects to your legal ecosystem

Matter management, research platforms, contract tools, and data rooms: finally all in one place.

Explore connectors

[Explore connectors](/connectors)

Explore connectors

## Legal resources

[How Anthropic's legal team cut review times from days to hours with Claude](https://claude.com/blog/how-anthropic-uses-claude-legal)

How Anthropic's legal team cut review times from days to hours with Claude

How Anthropic's legal team cut review times from days to hours with Claude

Blog

[Blog](https://claude.com/blog/how-anthropic-uses-claude-legal)

Blog

[How Claude helps legal teams handle the work that needs your judgment](https://www.claude.com/blog/claude-for-the-legal-industry)

How Claude helps legal teams handle the work that needs your judgment

How Claude helps legal teams handle the work that needs your judgment

Blog

[Blog](https://www.claude.com/blog/claude-for-the-legal-industry)

Blog

[Watch the Claude for Legal teams webinar](https://www.anthropic.com/webinars/claude-for-legal-teams)

Watch the Claude for Legal teams webinar

Watch the Claude for Legal teams webinar

Webinar

[Webinar](https://www.anthropic.com/webinars/claude-for-legal-teams)

Webinar

[Prep scattered documents for a compliance audit](https://claude.com/resources/use-cases/prep-scattered-documents-for-a-compliance-audit)

Prep scattered documents for a compliance audit

Prep scattered documents for a compliance audit

Use case

[Use case](https://claude.com/resources/use-cases/prep-scattered-documents-for-a-compliance-audit)

Use case

[Organize your legal workflows using Projects](https://claude.com/resources/use-cases/organize-your-legal-workflows-using-projects)

Organize your legal workflows using Projects

Organize your legal workflows using Projects

Use case

[Use case](https://claude.com/resources/use-cases/organize-your-legal-workflows-using-projects)

Use case

[Product guide: Claude for the legal industry](https://cdn.prod.website-files.com/6889473510b50328dbb70ae6/6a0775c566cb42bd866e108b_Claude-for-the-legal-industry-05152026_v6.pdf)

Product guide: Claude for the legal industry

Product guide: Claude for the legal industry

Guide

[Guide](https://cdn.prod.website-files.com/6889473510b50328dbb70ae6/6a0775c566cb42bd866e108b_Claude-for-the-legal-industry-05152026_v6.pdf)

Guide

## See what Claude does for legal teams

Whether you're an in-house team looking to scale or a firm building on Claude, we can help you figure out where to start.


[Contact sales](/contact-sales)


Try it now

[Try it now](https://claude.ai/)

Try it now

[Homepage](https://claude.com)

Homepage


Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## clay-claude-platform-api-case-study-claude-by-anthropic-4f93e37996.md

# Clay generates personalized sales outreach at scale with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Small

Product:

Claude Platform

Location:

North America

Hundreds of hours

saved with automated data collection

Improved performance

in generating copy and messaging

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Clay, a platform for RevOps and growth teams, uses Claude to meet user demand for high quality, cost-effective AI-powered sales outreach. Within weeks of adding Claude to their platform, Claude 3 Haiku became a top choice model for Clay customers to identify leads, enrich data, and generate highly personalized sales messaging.

- Hundreds of hours saved with automated data collection
- Improved performance in generating copy and creative messaging
- Increased user satisfaction and engagement

## Empowering sales teams with AI-driven personalization

Clay's AI-powered platform helps RevOps and growth teams run highly personalized outreach at scale. Matthew Quan, Clay’s enterprise growth lead, explains, "We're automating the mundane. 80% of Sales work today is manual, laborious, data work. In the era of AI, humans can focus on truly human, creative work, and we can leave the data work in the hands of AI.”

The platform offers various features to streamline sales processes. Claygent, the platform’s AI research agent, helps in building and enriching lead lists. The data organization feature transforms broad CRM segments into specific, targeted lists. Additionally, the platform generates personalized messaging, creating tailored content for cold calls and email campaigns, leading to increased revenue at lower costs.

## Meeting user demand for Claude

Clay's user community of AI enthusiasts played a crucial role in adding Claude models to their platform. The platform allows users to choose their preferred model, and the demand for Claude was overwhelming.

"Users were begging us to implement Claude," says Software Engineer Adam Eldefrawy. Yash Tekriwal, Head of Education, adds, "Hundreds of customers asked us when we were going to add the models."

## Rapid adoption and impressive results

Once added, users quickly embraced the Claude model family, particularly Claude 3 Haiku, which offers an optimal balance of cost-effectiveness and quality. "Our most advanced users were really excited when we were able to ship Claude,” Eldefrawy explained. "You can scale and do a lot more volume on Haiku a lot more cheaply than any other model.”

The Claude integration has led to several notable improvements. Clay customers often report that Claude is the model that performs best for crafting reliable, personalized email messaging. “Customers regularly mention that emails generated via Claude sound more human and natural as compared to those written by other LLMs,” shares Mishti Sharma, Head of Product Marketing.

Tekriwal shares an example of Claude's capabilities: "With Claude, Claygent can scrape the public web to find a prospect's thought leadership: podcast appearances, blog posts, media mentions, and so on. Then, using a tailored prompt that includes instructions on tone and examples of good copy, it generates a highly personalized email that references the lead's thought leadership." Adoption started high and has steadily increased since Claude's addition in April.

## Seamless implementation and internal use

Integrating Claude into Clay's product suite was straightforward, according to software engineer Maggie Williams. "People love Anthropic. Claude's creative ability and speed outperform a lot of the other models we're looking at." She also noted that Anthropic's error messaging while debugging Claude was helpful during the implementation.

Clay has also found internal use cases for Claude:

- Market landscape categorization: Parsing Slack messages for URLs of various relevant tools, scraping info with Claygent, and using Claude to categorize this into a Notion database
- Data collection and resource optimization: Saving hundreds of hours with automated gathering of 10-K URLs, LinkedIn profile summaries, and contact research (podcasts, events, panels) using Claygent + Claude
- Feedback insights: Categorizing and tagging feedback for product analysis

Tekriwal says, "retaining and categorizing data accurately is a major challenge. Manual processes are time-consuming and prone to human error, with accuracy rates often between 50-70% even with incentives for quality." He emphasizes that AI is better for these repetitive tasks, allowing humans to focus on more complex, creative work.

## Looking ahead

Clay's goal in using AI models like Claude 3 Haiku, both internally and for their customers, is to maximize efficiency and quality.

As Clay continues to refine and expand its AI-powered offerings, the addition of Claude plays a crucial role in meeting user demands and pushing the boundaries of what's possible in personalized sales outreach.

> AI-powered tooling has definitely been a multiplicative force for where we're at size-wise.It's about how you help people do more with the same level of resources—and do better, at a higher quality.

– Yash Tekriwal, Head of Education


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## code-modernization-claude-by-anthropic-f113cd3bb2.md

# Accelerate code modernization with Claude Code

Claude Code helps leading enterprises modernize legacy codebases, assisting with scalable migration while maintaining business logic integrity.[  
](https://claude.ai/redirect/website.v1.b556e516-6b56-432f-b96b-370e6184e6ee)

Speak with sales

[Speak with sales](/contact-sales)

Speak with sales

Learn more

[Learn more](/product/claude-code/enterprise)

Learn more

## The agentic modernization tool for enterprise legacy systems

Claude Code combines AI code generation with deep codebase understanding and enterprise-grade security to transform how organizations approach code modernization.

### Agentic transformation

Claude Code performs dependency mapping and helps with incremental refactoring strategies while keeping humans in the loop.  

### Made for enterprise

Integrate with existing CI/CD pipelines, version control systems, and development workflows while ensuring enterprise-grade security and compliance.  

### Proven methodologies

Accelerate time-to-value with proven approaches to modernization, refactoring, and mitigating technical debt.

## Using Claude Code for code modernization

Claude Code transforms every stage of your modernization journey, and our ecosystem partners help provide comprehensive solutions to further accelerate time-to-value. Here's how teams are using Claude Code to eliminate technical debt faster.

### Legacy system analysis

Generate dependency graphs, identify dead code, and prioritize refactoring based on code complexity metrics and business impact.

### Systematic transformation

Transform legacy codebases systematically while maintaining business continuity. Claude Code preserves critical business logic while modernizing to current frameworks.

### Automated testing and validation

Claude Code can seamlessly create unit tests for refactored code, identify missing test coverage, and help write regression tests.

### Security and compliance updates

Identify and patch vulnerabilities while maintaining regulatory compliance patterns embedded in legacy systems.

### Documentation generation

Create modern documentation from undocumented legacy code, capturing institutional knowledge before it's lost.

## The AI ecosystem for code modernization

## Coding modernization resources

Start building

[Start building](https://platform.claude.com/)

Start building

[Claude Code for Financial Services](https://www.anthropic.com/webinars/claude-code-financial-services)

Claude Code for Financial Services

Claude Code for Financial Services

Webinar

[Webinar](https://www.anthropic.com/webinars/claude-code-financial-services)

Webinar

[The Code Modernization Playbook](https://resources.anthropic.com/code-modernization-playbook)

The Code Modernization Playbook

The Code Modernization Playbook


[eBook](https://resources.anthropic.com/code-modernization-playbook)


[How AI helps break the cost barrier to COBOL modernization](https://claude.com/blog/how-ai-helps-break-cost-barrier-cobol-modernization)

How AI helps break the cost barrier to COBOL modernization

How AI helps break the cost barrier to COBOL modernization

Blog

[Blog](https://claude.com/blog/how-ai-helps-break-cost-barrier-cobol-modernization)

Blog

[Homepage](https://claude.com)

Homepage


Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## coderabbit-claude-platform-api-case-study-claude-by-anthropic-b910df955b.md

# CodeRabbit revolutionizes code review with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Small

Product:

Claude Platform

Location:

North America

86% faster

code delivery from days to hours

60% reduction

in code review issues

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


CodeRabbit uses Claude to transform code review processes for development teams, enabling them to ship higher quality code faster while maintaining rigorous standards through AI-powered analysis and feedback.

With Claude, CodeRabbit:

- Delivers 86% faster code delivery, from days to hours
- Reduces code review issues by over 60%
- Reports 70% implementation rate of AI-powered fixes
- Processes millions of pull requests monthly, enabling unified quality assurance and automated security checks.

## The challenge of maintaining code quality at scale

CodeRabbit's mission is to accelerate software development by automating code review processes for organizations from open-source projects to Fortune 500 enterprises. Modern development teams need to maintain consistent code quality while speeding up delivery cycles. Teams wrestle with fragmented quality assurance processes requiring multiple specialized tools across different languages and frameworks. Security scanning tools overwhelm teams with false positives while missing context-dependent vulnerabilities.

"Teams struggled with manual review bottlenecks, inconsistent quality checks, and growing technical debt," said Aravind Putrevu, Developer Relations Lead at CodeRabbit. "While basic linting (automated checks for programming style and errors) and static analysis tools helped, they couldn't understand code context or provide nuanced feedback, unlike human reviewers."

## Why CodeRabbit chose Claude

CodeRabbit's journey to Claude began with a fundamental observation: traditional code review tools weren't keeping pace with modern development velocity. After experimenting with rule-based systems and basic machine learning models, they realized they needed an AI solution that could truly understand code semantics, programming patterns, and developer intent.

After evaluating multiple AI models, Claude stood out for its unique ability to understand code with human-like comprehension. "Claude demonstrates an exceptional ability to grasp not just syntax, but underlying architectural patterns and implementation nuances," said Putrevu. Claude's superior context management across large repositories, ability to translate complex technical concepts into clear explanations, and exceptional security reasoning with minimal false positives made it the clear choice.

The integration process was smooth, thanks to Anthropic's modern SDK architecture and clear API specifications. This allowed CodeRabbit to rapidly integrate Claude's capabilities while maintaining reliable infrastructure and consistent performance at scale.

## How Claude powers intelligent code review

CodeRabbit leverages Claude to deliver:

- Real-time code reviews with contextual feedback during development
- Instant understanding of complex code changes through clear summaries
- Impact assessments that help teams grasp architectural implications
- Early error and bug detection with improvement suggestions
- Unified quality assurance combining linting and security tools

## Transforming development team productivity

Integrating Claude has improved efficiency and code quality for CodeRabbit's customers. Their one-click fixes enable rapid decision-making and faster bug resolution, while streamlined ticketing integrations with tools like Jira and Linear enhance workflow efficiency. The platform delivers insightful analytics dashboards and customizable reports for data-driven engineering leadership. Its ability to provide senior developer-level insights bridges knowledge gaps between junior and senior developers while making code reviews more educational and accessible.

"Claude empowers developers by delivering insights into architectural patterns and code dependencies," said Putrevu. "Its contextual explanations accelerate developer learning while proactively identifying security vulnerabilities."

## Building the future of AI-powered development

CodeRabbit envisions a future where AI seamlessly augments every aspect of the software development lifecycle. Their roadmap focuses on pioneering new frontiers in autonomous code improvements, predictive quality insights, and intelligent knowledge systems that evolve alongside codebases. "Engineering teams today manage a maze of tools for code quality – our vision is to unify this through AI that thinks like your best senior developer," said Harjot Gill, CEO of CodeRabbit AI.

Through their continued partnership with Anthropic, CodeRabbit is poised to transform how teams collaborate on code, making high-quality software development more accessible and efficient than ever before.


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## codewords-claude-platform-api-case-study-claude-by-anthropic-a88a747d99.md

# CodeWords enables non-technical users to build workflow automations with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Small

Product:

Claude Platform

Location:

Europe

92% of non-technical users

successfully build automations in a single session (up from 43% in open beta)

6 minutes

to build complex multi-source automations, down from 25 minutes

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


CodeWords is an AI  workflow automation platform, built by Agemo, that enables non-technical users to create automations through conversational AI chat. The company serves non-technical professionals in operations, marketing, and administrative roles at startups and small businesses, as well as solopreneurs and freelancers who need powerful automation tools.

With Claude, CodeWords:

- Increased first-session success rates from 43% to 92% for non-technical users building workflows
- Reduced build time for complex automations from 25 minutes to 6 minutes
- Cut simple automation build time from 11 minutes to 115 seconds
- Enabled non-technical users to create automations for complex use cases such as multi-source knowledge aggregators combining multiple integrations such as Jira, internal documentation, Salesforce, and Supabase
- Self-improves by reviewing product usage and suggest updates to its own context

## Automation platforms still require technical expertise

Workflow automation has remained stubbornly technical despite decades of attempts at simplification. While tools have emerged to simplify website creation for non-technical users, automation platforms still require significant technical knowledge. Operations teams, marketers, and small business owners who need to automate workflows often find themselves stuck choosing between expensive technical hires or abandoning automation altogether.

"Automation still requires a technical mindset and has a high barrier to entry even with visual no-code builders," said Aymeric Zhuo, Co-Founder of Agemo.

The challenge extends beyond just building automations. Users need systems that can understand their intent through natural conversation, generate clean code that adheres to best practices, and improve themselves over time without requiring technical intervention. Traditional automation platforms force users to think like programmers, mapping out logic flows and error handling manually.

## Claude powers CodeWords to generate production-ready complex workflows

Agemo chose Claude for its exceptional code generation capabilities. “By building the agentic architecture around Claude, we designed Cody, our AI workflow builder to excel at producing clean, community-adopted code that aligns with our best practices,” said Ramadan, Co-Founder of Agemo.

Cody, powered by a context-intelligent Claude, is able to self-improve through continuous learning as it orchestrates new workflows and generates new code adhering to CodeWords’ rules and standards, enabling non-technical users to build sophisticated automations at the speed of a conversation.

## Building CodeWords: Treating LLMs as infrastructure stakeholders

Agemo started as an applied AI lab focused on building an AI system that could generate back-end systems for workflow automation. The company worked with pioneers like François Chollet, inventor of Keras, and Mike Knoop, co-founder of Zapier, to develop AI reasoning capabilities. This year, their focus shifted to CodeWords, bringing that technical foundation into a product anyone can use.

CodeWords treats LLMs as stakeholders in its infrastructure design. "We built the environment for LLMs from the beginning, considering them as stakeholders in our infrastructure," Ramadan explained. "This enables us to focus on increasing intelligence rather than model-specific plumbing."

CodeWords combines Claude's code generation with surrounding context intelligence to understand what users want to build. When a user describes an automation in plain language, CodeWords interprets the request, generates the necessary code, and deploys it—all through conversation. The system handles complex scenarios, like building a multi-source knowledge aggregator that combines data from Jira, internal documentation, Salesforce, and Supabase to answer support tickets directly in Slack.

"We're using the Claude Agent SDK as our starting point and are in active discussions with Anthropic's API team about how we can contribute our work back to benefit the broader developer community," said Ramadan.

Agemo uses CodeWords internally to build automations for their own product, operations, and marketing workflows, replacing manual processes and reducing reliance on SaaS tools. The company even drafts emails for new feature launches and pushes code for review using AI. "We've never been a pre-AI company," Zhuo noted. "We started in the AI phase and our product has AI at its core."

## The outcome

CodeWords’ traction demonstrates the power of combining conversational AI with production-ready code generation. Success rates for non-technical users building workflows in a single session jumped from 43% during open beta to 92%, driven by Claude's intelligence and CodeWords’ surrounding context systems.

Build times dropped dramatically. Simple automations that took 11 minutes now complete in 115 seconds. Complex automations decreased from 25 minutes to 6 minutes, largely because fewer iterations are needed to fix issues. 

Customer feedback highlights an unexpected benefit: emotional connection. "Claude Sonnet 4.5 has the best emotional maturity compared to other models," Ramadan explained. "It knows how to empathize with the user, and that created stickiness for us." Anecdotally, Zhuo reported users saying that "CodeWords knows me" and describing conversations as being like talking to "a workflow therapist" or someone "with so much wisdom and experience."

This combination of technical capability and conversational quality drives retention. Users see the platform improve with each visit, creating a feedback loop that keeps them engaged.

Looking ahead, Agemo aims to disrupt the workflow automation space by building AI-native products that remove technical barriers. "We want to be known for making automation accessible to everyone," said Zhuo. "Everyone should be able to build an automation, whether from WhatsApp, for personal productivity, time management, or things related to work. Lovable managed to make accessible website creation—everyone can build a website now. We want to do that for automation."


"Claude Sonnet 4.5 has the best emotional maturity compared to other models. It knows how to empathize with the user, and that created stickiness..."

Osman Ramadan

Co-Founder, Agemo


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


Thank you! Your submission has been received!

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Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## coding-claude-by-anthropic-d1a5cc6d45.md

# The best AI for developers

Claude is the not-so-secret advantage for world class engineering teams and software companies.

Start building

[Start building](https://platform.claude.com/)

Start building


[Contact sales](/contact-sales)


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80.3%

Fable 5 leads on SWE-Bench Pro

## 60x

faster code review feedback for an AI platform customer

## 95%

reduction in time to run tests for an enterprise software customer

## Write code with Claude

Get complete insight into your codebase and accelerate exceptional software.

Prompt

\> claude fix the authentication error in our login flow

I'll investigate the auth error. Let me look at the relevant files.


Examining auth-related files...

\* src/services/authService.js

\* src/components/Login.jsx

\* src/store/authSlice.js


Running the login flow...


Error detected: "401 Unauthorized: Token expired"


Root cause:

\* Token refresh mechanism not handling expired tokens correctly

\* Refresh token missing from request header

\* Improper error handling for 401 responses


Updating authService.js with proper refresh logic...

Updating request interceptor for 401 handling...

Testing the fix...


\* Login successful ✓

\* Token refresh working ✓

\* Proper redirection on expired tokens ✓


Authentication error fixed! The login flow now properly handles token expiration.

### Scale coding impact, not overhead

Write, test, and debug complex software with [Claude](https://claude.ai), analyze codebases with expert-level reasoning via GitHub integration, delegate development tasks through computer use, and fast-track smarter engineering decisions in a shared workspace.

Learn more

[Learn more](/product/claude-code/enterprise)

Learn more

### Explore agentic coding with Claude Code

Claude Code brings Fable 5 to your terminal, with deep codebase awareness and the ability to edit files and run commands directly in your environment.

Learn more

[Learn more](/product/claude-code)

Learn more

## Developers love Claude

“I taught a friend who has never written code in her life how to use Claude to build a simple app and deploy it on Cloudflare today. Watching someone realize that they can now build software is a great experience. Enable everyone to build anything.”

Logan Grasby, @LoganGrasby

“I introduced someone to Claude Code, Opus last night, and we were up til 4 am building a project. It was crazy! 20K lines of codes, audit logging, a full Prisma Database, complete architecture, and a complete roadmap with 4 phases for complete implementation.”

Teneika Askew, @teneikaask_you

“Just taught my fiancée how to use claude to write code that automates dumb tasks that have been making her work life miserable for months. She went from being downtrodden and skeptical to dancing around the room in about 15 minutes. END USER PROGRAMMING IS NOW.”

Kasey, @kaseyklimes

“I know this sounds cringe, but I literally have clammy hands and a racing heart because of how powerful Claude + Cursor is. Like I just made a whole new feature, frontend and backend, built on top of my own custom APIs without touching code, then I had it switch from a SwiftUI.”

Majd Taby, @jtaby

“Anthropic is leading the Industry with models - like Sonnet and Opus - and developer tools - like Claude Code.”

Jon Meyers, @jonmeyers_io

“With new Claude i officially feel like a fraud when i code, I’m the guy in the corner saying um nice job boss keep going.”

Nick, @nickcammarata

[Prev](#)

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0/5


## Build products with the Claude Platform

Integrate Claude’s powerful AI capabilities into your apps and deliver production-grade solutions faster.

Existing prompt

Classify all customer support tickets into the most relevant category.  
  
Here is the list of categories to choose from:  
{{CATEGORY_LIST}}  
  
Here is the content of the support ticket:  
{{TICKET_CONTENT}}

What would you like to improve?

Please include a rationale for the classification.

You are an AI assistant specialized in classifying customer support tickets. Your task is to analyze the content of a given ticket and assign it to the most appropriate category from a predefined list. You will also provide reasoning for your classification decision.

First, let's review the available categories:

\<category_list\>  
{{CATEGORY_LIST}}  
\</category_list\>

Now, here is the content of the support ticket you need to classify:

\<ticket_content\>  
{{TICKET_CONTENT}}  
\</ticket_content\>

Please follow these steps to complete the task:  
– Carefully read and analyze the ticket content.  
– Consider how the content relates to each of the available categories.  
– Choose the most appropriate category for the ticket.  
– Provide a detailed explanation of your reasoning process.

Use the following structure for your response:  
\<classification_analysis\>  
In this section, break down your thought process:  
– Quote the most relevant parts of the ticket content.  
– List each category and note how it relates to the ticket content.  
– For each category, provide arguments for and against classifying the ticket into that category.  
– Rank the top 3 most likely categories.  
\</classification_analysis\>

\<classification\>  
\<category\>Your chosen category goes here\</category\>  
\<reasoning\>A concise summary of your reasoning for choosing this category\</reasoning\>  
\</classification\>

Remember to be thorough in your analysis and clear in your explanation. Your goal is to provide an accurate classification with well-supported reasoning.

### Deliver amazing AI experiences

- Customize how Claude fits into your solution with our API
- Improve and evaluate your prompts in the Workbench
- Build frontier intelligence into your applications
- Turn anyone into an AI developer with rich docs and tooling

## See why companies choose Claude

"On ViBench, our end-to-end vibe-coding benchmark, Claude Fable 5 is the highest-performing model we've tested — nearly saturating our base use cases and building apps in less time with fewer tokens."

Michele Catasta, President & Head of AI

"Claude Fable 5 is a real step forward for the developers GitHub serves. In our early testing, it took on complex, long-horizon coding tasks with a level of autonomy and reliability that exceeded previous benchmarks. But what excites us most is the direction it points: a future where developers can hand increasingly ambitious work to agents and trust the results across the software lifecycle."

Mario Rodriguez, Chief Product Officer

“Claude Opus 5 is a clear generational step up from Opus 4.8. Over one weekend I gave it a chief-of-staff role over my dev environments: it built its own monitor, drove each box, and pulled me in only for the judgment calls.”

Cristian Rivera, Staff Software Engineer

“On FrontierCode 1.1, Claude Opus 5 approaches Fable-level performance at half the cost. Within Devin, it also shows particular strength on difficult debugging and root-cause analysis tasks.”

Scott Wu, CEO

“Claude Opus 5 delivers near Fable 5 intelligence at Opus speed and cost. On CursorBench it’s just under Fable 5 and has many of the same behaviors. We are excited to see how developers use it in Cursor.”

Sualeh Asif, Co-Founder

"These are the strongest results of any Claude model we've had the opportunity to test. Claude Fable 5 is a clear step forward on agentic coding and prototyping."

Matt Colyer, Director of Product, Developers

"Claude Fable 5 came out \#1 on our evals, winning head-to-head against every model we tested. It was significantly stronger on the hardest tasks in the set — UI design and game coding."

Kay Zhu, Co-founder & CTO

[Prev](#)

Prev

0/5


100K+

applications deployed on Google Cloud run

75%

engineers saving 8–10+ hours every week

## Coding resources

[Learn how to use Claude Code](https://code.claude.com/docs)

Learn how to use Claude Code

Learn how to use Claude Code

Developer docs

[Developer docs](https://code.claude.com/docs)

Developer docs

[Start building with our quickstart guides](https://docs.claude.com/en/docs/get-started)

Start building with our quickstart guides

Start building with our quickstart guides

Quickstart

[Quickstart](https://docs.claude.com/en/docs/get-started)

Quickstart

[How Anthropic teams use Claude Code](https://www.anthropic.com/news/how-anthropic-teams-use-claude-code)

How Anthropic teams use Claude Code

How Anthropic teams use Claude Code

Case study

[Case study](https://www.anthropic.com/news/how-anthropic-teams-use-claude-code)

Case study

[Homepage](https://claude.com)

Homepage


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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## cogent-claude-platform-api-case-study-claude-by-anthropic-c62c6aac7a.md

# Cogent resolves security threats 97% faster with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Cybersecurity

Company size:

Startup

Product:

Claude Platform

Location:

North America

97% reduction in time critical vulnerabilities remain open

Exposure-to-remediation compressed from days or weeks to minutes

Response time to zero-day vulnerabilities reduced to 30 minutes

Down from days of manual investigation and coordination

Cogent is an applied AI lab building agents to automate critical security tasks for Fortune 1000 enterprises. Where many security tools focus on finding vulnerabilities, Cogent focuses on fixing them. Cogent automates investigation, prioritization, and remediation across the full vulnerability lifecycle.

## With Claude, Cogent achieved:

- 97% reduction in time that critical vulnerabilities remain open, compressing remediation cycles from days or weeks to minutes
- Response time to zero-day vulnerabilities reduced to 30 minutes, down from days of manual investigation and coordination
- 90% reduction in vulnerability noise requiring human review
- Reduced average investigation time from days to minutes 
- 40+ hours per month reclaimed from manual reporting per enterprise customer

## The challenge

Reduction in time that critical vulnerabilities remain open

Read more

[Read more](https://claude.com/customers/cogent)

Read more


Reduction in time that critical vulnerabilities remain open


97%

Reduction in time that critical vulnerabilities remain open

## The gap between finding and fixing

Security teams at large enterprises are generally effective at discovering vulnerabilities: scanners can surface thousands of findings daily. The hard part is the tedious, time consuming work that comes after that: determining which ones actually matter, who owns the fix, and what the exact remediation steps are. Those answers require pulling data across scanners, endpoint detection tools, asset inventories, threat intelligence feeds, and configuration databases, then synthesizing it manually.

The work is slow and often inconsistent. High-severity vulnerabilities can sit open for days or weeks. “AI has shifted the balance of power in cybersecurity,” said Geng Sng, Cogent's CTO. “Attackers now automate most of the attack lifecycle, compressing what once took weeks into hours. Meanwhile, defenders still rely on fragmented tools and manual coordination.” Cogent's founders wanted to build a system that could do this work continuously and at machine speed, across the full vulnerability lifecycle.

## The solution

Response time to zero-day vulnerabilities

Read more

[Read more](https://claude.com/customers/cogent)

Read more


Response time to zero-day vulnerabilities


30 minutes

Response time to zero-day vulnerabilities

## Cogent selects Claude for agentic reliability

Cogent evaluated multiple model providers using internal security-focused benchmarks. The decisive factor was performance on complex, multi-step agentic workflows.

In vulnerability investigation, an agent needs to follow a chain of evidence across disparate systems without losing the thread: a vulnerability surfaces in a scanner, which points to a specific software version, which maps to a set of assets, which have varying levels of exposure depending on compensating controls. In workflows involving 10-15 sequential tool calls, Claude maintained coherence and instruction-following where alternatives lost context.

That reliability made Claude Opus and Haiku models the clear choice for production deployment in enterprise security environments, where incomplete reasoning has real consequences. 

"Claude consistently performed best on complex, agentic workflows, especially multi-step investigations requiring policy adherence and sustained reasoning across multiple tools," said Anirudh Ravula, Cogent's Head of AI.


## The outcome

## How Cogent uses Claude across the vulnerability lifecycle

Fixing a vulnerability requires three things to go right in sequence: understanding what’s actually exploitable, deciding which issues deserve immediate attention, and actually resolving them. Most security teams do all three manually. Cogent automates the full chain by building the end-to-end remediation stack then embedding  Claude as the reasoning layer at each step.

**Investigation:** Cogent's platform continuously pulls from scanners, logs, asset inventories, and threat feeds, building the environmental context that doesn't exist anywhere in a customer's environment ready-made. From there, Cogent's investigative agent works autonomously: tracing asset ownership across systems, synthesizing threat intelligence and business context into a risk score, and mapping the remediation processes that apply to each asset. For issues that warrant deeper analysis, security teams can ask questions in plain language and get back clear, explainable findings. Investigations that once took days now happen in minutes.

**Prioritization:** A large enterprise typically faces millions of vulnerability-asset combinations at any given time. Traditional risk scoring treats them uniformly, assigning severity based on the vulnerability itself rather than the environment it lives in. Cogent's agents assess real-world exploitability, how critical the affected asset is to the business, whether it's exposed to the internet, and what compensating controls are already in place. The result is a ranked list that reflects actual business risk, not a generic severity label. False positives drop; the issues that truly matter surface.

**Remediation:** Once vulnerabilities are prioritized, Cogent's agents generate action plans, identify the responsible owner, and draft implementation steps. Cogent is advancing toward fully autonomous remediation: agents that execute fixes directly within defined guardrails, with verification loops and policy controls at each step.

The results are measurable. Customers have reduced the time critical vulnerabilities remain open by 97%. Response time to zero-day vulnerabilities has dropped to 30 minutes. Vulnerability noise requiring human review has fallen by 90%, freeing security teams to focus on findings that genuinely require attention. Individual analysts have reclaimed more than 40 hours per month previously consumed by manual reporting.

One enterprise customer at a large hospitality brand put it simply: "In meetings, I used to say 'I'll get back to you on that' and spend hours in BI tools and Excel. Now I ask Cogent in plain language and generate charts in seconds. Executive questions get answered in real time, not days later."

Claude is also embedded in how Cogent builds its own product. The team developed an AI-driven software development lifecycle, integrating Claude into engineering workflows from specification through implementation and review. Smaller teams can now move faster and maintain the high security standards their enterprise customers require. 

## Looking ahead: Fully autonomous systems

Cogent is working toward two capabilities next: fully autonomous remediation, where systems identify and fix vulnerabilities with minimal intervention, and offensive security simulation, where agents replicate attacker behavior.

“We are exploring Claude-powered agents that simulate sophisticated attackers, chaining misconfigurations and privilege escalations to uncover attack paths before adversaries do,” said CTO Geng Sng. “Our goal is fully autonomous systems, reducing millions of exploitable issues toward zero.”

"Claude consistently performed best on complex, agentic workflows, especially multi-step investigations requiring policy adherence and sustained reasoning across multiple tools."

Anirudh Ravula

Head of AI, Cogent

## Related stories

[Kai delivers preemptive exposure management with Claude ](/customers/kai)

Kai delivers preemptive exposure management with Claude

Kai delivers preemptive exposure management with Claude

Customer story

[Customer story](/customers/kai)

Customer story

[How Artemis helps security teams cut incident resolution time by 96%](/customers/artemis)

How Artemis helps security teams cut incident resolution time by 96%

How Artemis helps security teams cut incident resolution time by 96%

Customer story

[Customer story](/customers/artemis)

Customer story

[How eSentire runs expert-level threat investigations at scale with Claude](/customers/esentire)

How eSentire runs expert-level threat investigations at scale with Claude

How eSentire runs expert-level threat investigations at scale with Claude

Customer story

[Customer story](/customers/esentire)

Customer story

[Vanta streamlines compliance remediation with Claude](/customers/vanta)

Vanta streamlines compliance remediation with Claude

Vanta streamlines compliance remediation with Claude

Customer story

[Customer story](/customers/vanta)

Customer story

[Homepage](https://claude.com)

Homepage


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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## cognition-claude-platform-api-case-study-claude-by-anthropic-29aceac4c1.md

# Building an autonomous AI engineer: A Q&A with Cognition


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


[Play video](#)

Play video

Industry:

Software

Company size:

Startup

Product:

Claude Platform

Location:

North America

3.5x increase in merged PRs

per week after adopting Claude Sonnet 3.6

The most driven founders are problem solvers. Watch their unscripted conversations with the Anthropic engineers.

Read more

[Read more](https://claude.com/problem-solvers)

Read more


The most driven founders are problem solvers. Watch their unscripted conversations with the Anthropic engineers.

Video caption


The most driven founders are problem solvers. Watch their unscripted conversations with the Anthropic engineers.

[Prev](#)

Prev


[Cognition](https://cognition.ai/) is the company behind Devin, one of the first AI software engineers. Devin launched in early 2024 and has since become an established name in AI engineering and enterprise AI transformation. The early move into the emerging AI software engineering space drove explosive demand; Cognition has deployed its AI engineers across enterprises including Goldman Sachs, Mercedes-Benz, and the US Army.

Scott Wu, CEO, and Walden Yan, co-founder and CPO, sat down with Anthropic to discuss what makes autonomous agents fundamentally different from code-completion tools, how Claude's capabilities have shaped Devin's evolution, and what's ahead for software engineering. 

## Anthropic: You've always had a bet on autonomous agents, going back to early 2024 when the technology was much earlier. What's uniquely challenging about powering an agent that works autonomously?

**Scott Wu, Cognition:** The bar for an autonomous agent is fundamentally different from the bar for a code-completion tool. Users systematically under-specify tasks. They have context the agent doesn't. The agent has to clarify, ask the right questions back, and infer intent correctly, because a wrong starting point means the entire trajectory goes off course.

The agent also has to stay focused over long horizons without drifting. A lot of our engineering work goes into trajectory monitoring, which means detecting when an agent is going off track, and steering it back. Before today's frontier models, the primary failure mode was consistency. Some trajectories would work, but the output quality degraded over long contexts, variance was high, and it just wasn't reliable enough to trust autonomously.

Real-world success for us looks like this: a well-scoped ticket comes in, the agent ships it, the PR gets merged. That's the bar our customers hold us to

**Walden Yan, Cognition:** Claude models were very early on, natively agentic. Devin has a lot of particular behaviors that we like to keep around for our users. Having a long set of evals allows us to have the confidence that when we swap a new model in, we don't regress on any important product behaviors, which is really important for us. We want to be able to speak definitively internally about which models we think are best and use those for our capabilities. 

## How would you describe what the overall experience of working with Devin is like? 

**Scott:** The whole idea is getting you to a point where you as a human can operate in terms of higher level decisions and trade-offs and not have to think about every single little detail in the code. Devin will send you a screen video recording of ‘You told me to fix a bug, I fixed it, here's the PR, but by the way, I actually went through and clicked through myself to make sure it works now.’ And here's like a video of that working.

## Cognition routes across multiple models. What specifically makes Claude well-suited for the autonomous, long-horizon work you route to it?

**Scott:** One is just the ability to do long-running tasks. With a lot of models, you generally see that after enough time, they get confused or forget what they were doing. Claude models have been ahead of the curve at being able to follow through and consistently work on a longer-running task.

Two is having intelligent usage of the tools available to it. With Devin, we give the model access to all sorts of different things: the PR itself, the commit history, different files of the codebase, the ability to ask a clarifying question. It takes a certain kind of intelligence to know how to use the different tools at your disposal, or when to use a tool at all.

The third is more subjective. You want to be able to give the agent a two-line description of what you *think* needs to happen and have it expand from there and already know what you mean about the other details. It’s a little different from the binary of ‘Did it do the task or not?’ We've often found that Claude models perform particularly well at that.

"Claude models have been ahead of the curve at being able to follow through and consistently work on a longer-running task."

Scott Wu

CEO, Cognition

## When you get access to a new model, what does the evaluation process look like?

**Scott:** We have our own set of internal evals that cover all the different parts of software engineering. We have an eval for how good you are mechanically at performing an edit in a file. We have one for how good you are at locating the right files in the codebase that correspond to this issue the user described. And then we have end-to-end evals for what we'd expect a software engineer to do.

When Claude Sonnet 3.6 came out in 2024, that was the biggest leap we'd seen in that benchmark score. We started using it internally, and we 3.5xed merged PRs per week because there were just so many more tasks you could start to work with that model on.

## How quickly does a new Claude model typically make it into Devin's production workflows?

**Walden:** We try to implement it as soon as we have access. If we're confident the model is strictly better than what we have out there, we'll usually straight swap out on day one. The feedback loop goes both ways. Anthropic has sent engineers to work with us to try new capabilities with models. And then the feedback we gave and sent a lot of examples on—that did improve the future models, which was really nice to see.

## You've talked about how much engineering sits in the harness around the models. Can you give a sense of what that infrastructure looks like?

**Scott:** Every time we change which model handles which part of the workflow, the harness has to change with it. Prompts, tool definitions, context management, trajectory monitoring, and guardrails are all tuned to the specific model behind them. Keeping that surface area stable while the underlying model mix evolves is a constant engineering investment. Roughly 50 to 70 engineers work on the model integration surface across the full product.

And there's so much depth in software engineering as a whole. VM sandboxing alone is something we've rebuilt many times. How fast is the VM ready from the moment you kick off the agent? That's a really hard problem, because it's not just the actual spin up. The agent has to be ready to go with the latest code, the latest dependencies, the right repos. 

## Enterprise usage of Devin has been accelerating. What's driving that growth?

**Walden:** ** **I think our usage of Devin since late last year is up at least 7x. It's partially new use cases like debugging and security scanning. It's also partially that greater long-horizon consistency means people can let these agents run for longer and trust them.

So much of software engineering is actually maintenance and fixing bugs, not building new software. If you can free up their time by having Devin automatically start responding to bugs, that would be massively helpful. We are seeing the new Claude models getting quite good at using third-party MCPs to look at logs and incidents.

## As coding itself gets easier with AI, how do you think about where Cognition focuses?

**Scott:** One thing that happens now that the part of writing the code gets so much easier is you actually start thinking about all the other parts of the process and how to really optimize this. 

I really don't believe that there's just a single product for all of code or all of software engineering. The question for us has always been, what is the thing that we really want to narrow in on and focus on above all else? And how are we going to make that into a true best-in-the-world experience? For us, that is largely the entire flow of how you work with and use a full remote agent.

## Looking ahead, what are you most excited about?

**Scott:** I love typing code, but I don't think it's something that we'll need to do for all that much longer. Right now, our engineers at Cognition don't type code anymore. You can just give instructions and prompts to your agents and have them go work on it. We're pretty quickly getting to a world where you can really just work with the specs and diagrams of what you want your product to be, and English can be the source of truth of how we build software. 

That's exciting because it means way more people will get the chance to build software of their own. Walden has this line I've always loved: for so long we've all been living in survival mode of Minecraft, and pretty soon we're going to be in creative mode. It really feels like we’re living in the golden age of software engineering. There’s so much more for us to do together than separate, and that’s what we’re excited about. 

**Walden:** The far-out vision is Devin not just being an IC engineer, but giving it much higher-level goals, having it come up with its own tasks, and spin up its own engineering team to go execute on. 

Choosing the right Claude model

Learn when to use Haiku, Sonnet, or Opus to get better results and stay inside your rate limit. A practical guide to picking the right Claude model.

Read more

[Read more](#)

Read more

Choosing the right Claude model


Learn when to use Haiku, Sonnet, or Opus to get better results and stay inside your rate limit. A practical guide to picking the right Claude model.

Video caption


Choosing the right Claude model

Learn when to use Haiku, Sonnet, or Opus to get better results and stay inside your rate limit. A practical guide to picking the right Claude model.

"The far-out vision is Devin not just being an IC engineer, but giving it much higher-level goals."

Walden Yan

Co-founder and CPO, Cognition


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## coinbase-claude-platform-api-case-study-claude-by-anthropic-40155bfbcb.md

# Coinbase enhances customer support and operational efficiency with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Financial services

Company size:

Medium

Product:

Claude Platform

Partner:

Google

Location:

North America

99.9999%

availability for customer fund access

35-50 apps

built with internal CB-GPT platform

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Coinbase, a leading cryptocurrency exchange, uses Claude to power its AI-driven customer support chatbot, agent assist tool, and help center search. This enhances customer experiences and improves operational efficiency across its platform, supporting over 100 geographies and \$226 billion in quarterly trading volume.

With Claude, Coinbase saw:

- Increase in automation rate for their customer-facing chatbot
- Reduced customer service handling time
- Significant improvements in search relevance for their AI-powered help center
- Ability to handle thousands of messages per hour
- Support for several million users

## Addressing scalability and consistency in crypto customer support

With unpredictable spikes in trading volume and customer inquiries, Coinbase needed a flexible AI solution to automate routine inquiries, assist human agents, improve help center functionality, scale rapidly to handle demand surges, and maintain strict security and compliance standards.

Varsha Mahadevan, Senior Engineering Manager at Coinbase, explains, "The crypto economy presents a distinct challenge due to its unpredictable nature. Traffic patterns are volatile, with sudden and intense spikes in activity. This demanded a solution that prioritized high availability to handle these surges seamlessly."

## Selecting Claude for performance, flexibility, and security

Coinbase chose Claude for its performance, multi-cloud flexibility, and robust security features. Varsha Mahadevan, Senior Engineering Manager at Coinbase, emphasizes, “Claude outperformed all competitors in our internal tests, making it the top choice for our needs. Its performance and availability in AWS Bedrock and Google Cloud were key in our decision.”

Coinbase's multi-cloud strategy with Claude addresses challenges in the volatile crypto market. Mahadevan explains, "In our industry, it's essential that customers have uninterrupted access to their funds. We're committed to achieving 99.9999% availability for near-constant uptime and reliability." This approach ensures high availability and effective load balancing, and enhances security through redundancy. The multi-cloud setup optimizes performance and cost by managing AI model quotas across different cloud platforms.

Mahadevan adds, "Anthropic's multi-cloud solution stands out for its scale, performance and security, aligning with our operational needs and customer expectations. It exceeded our performance benchmarks and met all our security requirements, making it the ideal solution."

## Implementing Claude across customer-facing and internal systems

Before releasing their conversational AI system, Coinbase engaged in several collaborative sessions with the Anthropic team. Coinbase guided Anthropic through their system architecture and shared the prompts used in their AI chain. Anthropic provided feedback, best practices, and tips for optimizing Claude prompts. Coinbase incorporated this feedback into their implementation, refining their approach based on Anthropic's expertise. Additionally, Anthropic shared examples of their own complex internal prompts, inspiring Coinbase to structure their instructions to Claude more effectively.

Coinbase integrated Claude into three key systems:

- Customer support chatbot: An agentic system using Claude for query rephrasing, response generation, and output styling, with robust financial compliance guardrails.
- Agent assist tool: Helps human agents draft responses, explain procedures, and access relevant information. Mahadevan noted, "It's highly efficient to not spend time or effort refining responses in multiple languages for the customer."
- Help center search: Uses Claude to enhance result relevance and generate concise answers, leveraging Coinbase's existing knowledge bases and customer data.

Coinbase also created CB-GPT (Coinbase GPT), an internal platform for building AI-powered applications for rapid experimentation and development. Mahadevan reports, "We've built over 35 to 50 applications." CB-GPT allows teams to quickly prototype and launch new AI use cases, supporting the company's vision of providing AI assistance for all employees and customers.

## Improving support efficiency and customer experience

The customer support chatbot has increased automation, resolving more inquiries without human intervention. The AI assistant has also improved average handling time for human agents, enabling faster customer service.

Claude has successfully managed unpredictable cryptocurrency trading volumes and support demands. This has given Coinbase flexibility to handle traffic spikes while maintaining high-quality support.

Coinbase's AI tools have also sped up onboarding and increased support staff productivity. Mahadevan highlighted the benefit, "New agents join weekly and require proper training and familiarity with procedures. This Agent Assist chatbot streamlines onboarding by enabling them to query knowledge bases, offering multi-lingual support, and efficiently processing a wide range of unstructured text inputs."

## Expanding AI capabilities to transform the crypto experience

Coinbase is excited about generative AI’s potential to transform their business. Future plans include expanding personalized support enriched with customer data, applying AI across more business functions, developing custom fine-tuned models for specialized tasks, and exploring AI applications in crypto trading, security, and product development.

Mahadevan outlines AI's impact on Coinbase and its customers: "AI frees up hours each week for employees across various roles. It's not just about doing more of the same work; it's about exploring new frontiers. It's about unlocking new value and possibilities for our employees. Our vision is two-fold: AI support for every customer and employee."

Coinbase sees Claude as a key partner in achieving their mission.

> Once in three decades a technology emerges that impacts every function in an enterprise. I'm optimistic about this and excited to bring this power to Coinbase. We think Claude will help Coinbase build solutions for different customer segments and bring a billion customers to the crypto economy.

— Varsha Mahadevan, Senior Engineering Manager at Coinbase


Video caption


[Prev](#)

Prev


## Related stories

[How Satispay's engineers write 75% of their code with Claude](/customers/satispay)

How Satispay's engineers write 75% of their code with Claude

How Satispay's engineers write 75% of their code with Claude

Customer story

[Customer story](/customers/satispay)

Customer story

[OffDeal powers every stage of M&A advisory with one Claude-based agent](/customers/offdeal)

OffDeal powers every stage of M&A advisory with one Claude-based agent

OffDeal powers every stage of M&A advisory with one Claude-based agent

Customer story

[Customer story](/customers/offdeal)

Customer story

[Money Forward builds an AI-native engineering organization with Claude Code](/customers/money-forward)

Money Forward builds an AI-native engineering organization with Claude Code

Money Forward builds an AI-native engineering organization with Claude Code

Customer story

[Customer story](/customers/money-forward)

Customer story

[Nevis accelerates advisor productivity with Claude](/customers/nevis)

Nevis accelerates advisor productivity with Claude

Nevis accelerates advisor productivity with Claude

Customer story

[Customer story](/customers/nevis)

Customer story

[Homepage](https://claude.com)

Homepage


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Write

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[Button Text](#)

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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## copy-ai-claude-platform-api-case-study-claude-by-anthropic-28fd244d07.md

# Copy.ai accelerates content creation and reduces costs with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Small

Product:

Claude Platform

Location:

North America

4x increase

in content output

75% reduction

in content creation costs

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Copy.ai, a leading GTM AI platform, uses Claude to help marketing teams generate high-quality content faster and more cost-effectively. By leveraging Claude's advanced language capabilities, Copy.ai enables its customers to streamline their content workflows and significantly reduce outsourcing costs.

- 4x increase in content output
- 75% reduction in content creation costs
- 40% of content generation powered by Claude
- Improved brand voice consistency across content

## Empowering marketers with AI-driven content creation

Copy.ai helps go-to-market teams concentrate on strategy rather than routine, time-consuming tasks. The company developed an AI-powered platform used by millions of professionals to simplify their most critical GTM workflows. Using AI, its software facilitates everything from content creation and localization, to outbound prospecting and deal coaching.

Many of these capabilities are powered by Claude. Copy.ai chose Anthropic because Claude can go beyond simple text generation to deliver complex cognitive tasks well-suited for marketing and content creation, where creativity and brand consistency matter.

"As early adopters of Claude, we've been significantly impressed with every version Anthropic releases," says Chris Lu, Co-founder at Copy.ai. "Each version of Claude has delivered more accuracy, speed, and task performance. Now, we're excited to be using all Claude 3 models: Opus, Sonnet, and Haiku."

## Enhancing content quality and creativity with Claude

Copy.ai has incorporated the Claude 3 model family across most of its generative AI products, especially to transform unstructured information into polished, on-brand content for marketers.

For example, Copy.ai uses Claude for the following:

- Long-form content generation: Claude powers the creation of blog posts, articles, and thought leadership pieces from interview transcripts or brief outlines.
- Brand voice adaptation: The platform uses Claude to maintain consistent brand voice across various content types and authors.
- Research and fact-checking: Claude helps gather and incorporate relevant statistics and facts to substantiate content claims.

"In the content creation field, quality and creativity are critical. Marketers need to have confidence in the outputs being generated," says Kyle Coleman, Chief Marketing Officer at Copy.ai. "Claude enhances our content solutions at Copy.ai by helping us deliver more human-like, creative content and empowering marketers to produce crucial materials that can significantly impact their marketing efforts."

Claude also provides the level of security and ethical AI that Copy.ai needs to keep customer information safe. These capabilities make Claude ideal for Copy.ai's clients, who require both creative outputs and responsible AI use.

"We take security and ethics extraordinarily seriously," says Lu. "We realize the tremendous trust that our clients place in us by choosing to put their brand information into our systems. Security and responsible AI were first and foremost when we chose AI technology, and Claude's robust features have consistently exceeded our expectations."

## Reducing content creation costs while boosting output and quality

With Claude, Copy.ai has seen multiple benefits for both their internal operations and their customers. Trust is paramount in the marketing industry, and using Claude, the company offers AI technology that clients can rely on without hesitation. Claude produces high-quality, creative content that minimizes the need for extensive editing and revisions.

Additionally, Claude models are adept at maintaining brand consistency and uncovering creative angles that humans may overlook, which can completely change the way a marketing team approaches their content strategy.

Copy.ai has also boosted client productivity since integrating its solution with Claude models. With tools powered by Claude, marketing professionals can complete routine content creation tasks much faster and at a fraction of the cost. "Some of our customers have gone from spending \$15,000 to \$20,000 a month on content creation with writers, freelancers, and agencies to now spending less than 20% of that," says Coleman.

Copy.ai's tools reduce workloads for marketing teams by enabling them to produce four times the output for a quarter of the cost. This efficiency also helps companies save resources by decreasing the need for expensive outsourcing and reducing overhead costs associated with content production.

"We're seeing customers go from publishing one blog post a month to a blog post a day," says Lu. "That's a massive difference in terms of content output and potential marketing impact."

## Looking ahead

In the future, Copy.ai hopes to enhance content workflows even further by integrating advanced features into its platform. Claude will continue to serve as the foundation of the company's AI capabilities, powering increasingly sophisticated and creative content generation tools.

"I envision a day where a marketer could make a note in Copy.ai, and then an AI assistant could ask, 'Would you like me to draft content for these topics?'" says Coleman. "Once we get to that level of intuitive, AI-driven content creation, we're going to see even more efficiencies and creative possibilities for marketers."


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


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Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## cove-claude-platform-api-case-study-claude-by-anthropic-bc6d29f755.md

# Cove creates the future of visual AI collaboration with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Small

Product:

Claude Platform

Location:

North America

30% faster

response times compared to previous solutions

Optimal performance

with best-fit Claude model pairing

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Cove is pioneering a new way to interact with AI through a visual workspace, where users think alongside an AI collaborator. Unlike traditional chatbots or AI assistants, Cove provides a canvas-like environment for exploring ideas visually and non-linearly, mimicking natural thought processes. By implementing multiple Claude models, Cove has created an intelligent thought partner to help users tackle complex projects and ideas.

By integrating Claude, Cove:

- Improved response accuracy and context understanding
- Saw 30% faster response times compared to previous solutions
- Achieved optimal performance by pairing best-fit Claude models to different use cases

## Reimagining human-AI collaboration

Founded by veterans from Google Maps, Uber Eats, and Stripe, Cove aims to create a new paradigm for human-AI interaction.

Instead of a single chat thread, each Cove session takes place in a visual workspace. When a user asks a question, AI streams answers into the workspace in the form of cards. The user can also add cards containing text, tables, images, webpages, and PDFs—each element becomes shared context between the user and the AI.

The user and the AI can both edit all content in the workspace, allowing them to build off each other’s ideas. Cove’s AI can even make precise edits without having to re-stream a whole answer. Every step of your journey, Cove suggests many possible next steps, so you’re never stuck.

“People come to Cove to collaborate with AI on a variety of personal and work projects,” says Stephen Chau, co-founder of Cove. “Just some examples include planning kids' birthday parties, building exercise and meal plans, working on business plans, finding sales prospects, designing home renovations, and more.”

## Why Cove chose Claude

Cove evaluated various large language models before selecting Claude. "We were initially uncertain if LLMs could support our ambitious product vision," explains Chau.

Fulfilling this vision required complex prompting. Andy Szybalski, co-founder and design lead, explains, "Our prompt is complex because there are many commands we want the LLM to access for manipulating the workspace—creating cards, editing text, adding columns to tables. We need to be very prescriptive about syntax in some places while requiring extreme creativity in others. Finding a model that excels at both was crucial."

Throughout their rigorous testing, Claude consistently outperformed alternatives.

> Having worked with many different models, sometimes you reach a point where no matter how you phrase something, the model just stops listening and feels like it has a mind of its own. With Claude 3.5 Sonnet, it keeps listening and follows instructions more reliably.

— Mike Chu, co-founder and engineering lead

Chu also highlighted Claude’s large context window and prompt caching as key differentiators. "Claude's larger context window allows for nuanced steering of responses in a cost-effective way.” Chu adds, "We cache about 70% of our prompt, mostly examples that drive good outcomes for our users.” The Cove Sidebar browser extension also makes use of Claude’s large context window, allowing users to tap into Claude’s reasoning ability alongside their existing workflows.

Finally, Chau highlights the importance of Claude's tone, saying, "We think of Cove as your AI thought partner. In considering the best collaborative partnerships you've had, the tonality is a big part."

## Inside Cove’s dual-model architecture

One particular challenge is Cove’s requirement for both advanced reasoning ability and fast response time. In order to balance these needs, the team leverages two different Claude models for specific functions:

Claude 3.5 Sonnet is used for much of the core reasoning:

- Interprets user input and determines how to respond
- Edits and manipulates items in workspace
- Generates new content in workspace
- Example: When a user starts a new project, Sonnet analyzes the request and determines the initial cards, content, and other visual elements needed

Claude 3 Haiku is used for real time interactions where speed and cost are key:

- Provides contextual suggestions as users work
- Generates low-latency responses for dynamic interface updates
- Example: As a user edits a table, Haiku might suggest adding relevant columns or expanding certain points

"After Claude 3.5 Sonnet generates an answer, we immediately trigger Claude 3 Haiku for quick suggestions, creating a seamless experience for users," explains Chu.

## The future of collaborative thinking

Cove envisions a future where AI is integral to complex thinking and problem-solving. "Imagine having an AI thought partner with all the helpful context you need. You also have a workspace to workshop ideas and problems, one that is transforming and improving based on how you’re interacting with AI." As Cove helps more users work through complex tasks, the team will be able to use this data to further improve the AI’s capabilities as a thought partner.

As Cove evolves, the team remains focused on their core mission: empowering people to think brilliantly. Chau emphasizes, "We are excited to see models like Claude continue to advance their capabilities in reasoning and thinking. We hope Cove will be the user interface that complements these model advances so that people can get the most out of AI." With Claude's advanced capabilities at its core, Cove is poised to redefine human-AI collaboration, ensuring that in the future, no one has to think alone.


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


Thank you! Your submission has been received!

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Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

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---
## cox-automotive-claude-platform-api-case-study-claude-by-anthropic-c958b1b829.md

# Cox Automotive transforms car sales with Claude in Amazon Bedrock


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Professional services

Company size:

Large

Product:

Claude Platform

Partner:

AWS

Location:

North America

2x increase

in consumer lead responses and test drives

80% positive

feedback from sellers using AI listings

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Cox Automotive, the world's largest automotive services and technology provider, is leveraging [Claude in Amazon Bedrock](https://aws.amazon.com/bedrock/claude/) to generate high-quality, tailored content across its portfolio of software solutions, helping dealers and consumers save time on marketing, vehicle merchandising, and routine communications.

With Claude, Cox Automotive is delivering client and consumer benefits, including:

- More than doubling consumer lead responses and test drive appointments through the VinSolutions CRM platform.
- Achieving 80% positive feedback from sellers using AI-generated listings descriptions.
- Reducing dealer website content creation time through managed services platform, achieving same-day deliverables for blog posts and landing pages while also maintaining SEO performance and generating more than 9,000 client deliverables to date.

## Meeting modern automotive industry challenges

Fueled by the largest breadth of first-party data and fed by 2.3 billion online interactions a year, Cox Automotive tailors leading solutions for car shoppers, auto manufacturers, dealers, lenders and fleets. The company has a portfolio of industry-leading brands that include Autotrader®, Kelley Blue Book®, Manheim®, vAuto®, Dealertrack®, NextGear Capital™, CentralDispatch® and FleetNet America®.

Over the past decade, their data teams moved from siloed operations focused primarily on vehicle valuations to building a centralized, governed data platform that powers AI applications across all its solutions.

## Why Cox Automotive chose Claude

As Cox Automotive started exploring generative AI, they needed a solution that matched their rigorous standards for enterprise deployment. Early on, the team built a sandbox environment to methodically evaluate major large language model providers through direct API testing.

Claude stood out for its strong performance across three critical metrics: latency, cost, and accuracy. Ben Flusberg, Chief Data Officer at Cox Automotive, said, "Claude consistently ranks among the most advanced generative AI models available, and continues to push innovation forward with each update." The team particularly valued Claude's model family approach. "The flexibility of having Sonnet and Haiku models easily available via API in Amazon Bedrock lets us optimize for latency, cost, and accuracy based on each specific use case."

Cox Automotive could select Claude 3.5 Sonnet for complex tasks requiring deeper comprehension, like analyzing its internal data catalog and generating detailed dataset table and column descriptions, while using Claude 3.5 Haiku for high-volume, rapid-response scenarios. This flexibility allowed them to balance performance and cost across their diverse automotive use cases.

As a long-time AWS customer, Cox Automotive also found that accessing Claude models through Amazon Bedrock significantly streamlined their generative AI deployment. "Integrating Claude through our established technology infrastructure made everything easier," said Flusberg.

## How Claude powers automotive content creation and personalized communications

Cox Automotive is currently leveraging Claude to enhance three key products:

- **VinSolutions CRM** transforms dealer-consumer communications by generating personalized emails and texts based on real consumer shopping interests. The system verifies vehicle information against Cox Automotive's proprietary database, ensuring accuracy while driving more engaging dealer-consumer interactions that lead to appointments and sales.
- **Autotrader Private Seller Exchange (PSX)** powers consumer peer-to-peer vehicle sales by automatically generating compelling used vehicle listing descriptions. The system combines seller input with verified vehicle data, while maintaining human review and editing to ensure quality and accuracy. enabling private parties to market their vehicles more effectively while maintaining marketplace trust.
- **Dealer.com managed services** creates SEO-optimized blog posts and landing pages for dealer websites that previously took multiple days to produce manually. This content maintains each dealership's unique voice and can be tailored for specific audiences, leveraging Cox Automotive's deep vehicle knowledge for technical accuracy. Through these enhancements, Cox Automotive clients are getting high-quality marketing content online faster than before.

Additionally, Cox Automotive is using Claude to improve its own internal data governance processes. Leveraging sparse metadata as a starting point, the system generates comprehensive descriptions of datasets within their enterprise data platform. This enhanced data foundation enables teams across Cox Automotive to better understand and utilize data assets, reducing friction and creating a flywheel effect for powering further AI applications.

In all these cases, Cox Automotive's systems present the AI-generated content to the user for validation and acceptance, providing an extra layer of oversight to ensure accuracy.

## Building an AI-powered future for the automotive industry

Cox Automotive sees AI as key to transforming the automotive industry through differentiated customer experiences and more streamlined operations. They invest heavily in maintaining a high-quality data foundation, generating actionable intelligence across automotive domains, and fostering a data-driven culture of testing and learning. Their methodical approach to AI innovation guides their strategy. Flusberg said, "Driving value for our customers and for consumers is our North Star. We seek ways to improve processes using data and AI, and then we prove it out through rapid prototyping." This focused experimentation allows Cox Automotive to move from successful pilots to broader implementations that benefit their entire ecosystem. By combining their automotive expertise, vast connected data resources, and Claude's cutting-edge capabilities deployed in Amazon Bedrock, Cox Automotive is well positioned to continue leading an AI-driven transformation across the automotive industry.


Video caption


[Prev](#)

Prev


## Related stories

[Caylent turns months of migration work into days with Claude Agent SDK](/customers/caylent)

Caylent turns months of migration work into days with Claude Agent SDK

Caylent turns months of migration work into days with Claude Agent SDK

Customer story

[Customer story](/customers/caylent)

Customer story

[How can a two-person fabrication studio make room for problems it’s never solved before?](/customers/bla-studios)

How can a two-person fabrication studio make room for problems it’s never solved before?

How can a two-person fabrication studio make room for problems it’s never solved before?

Customer story

[Customer story](/customers/bla-studios)

Customer story

[LG CNS modernizes 20-year-old enterprise systems with Claude](/customers/lg-cns)

LG CNS modernizes 20-year-old enterprise systems with Claude

LG CNS modernizes 20-year-old enterprise systems with Claude

Customer story

[Customer story](/customers/lg-cns)

Customer story

[How Blank Metal, a lean professional services firm, runs on Claude Cowork](/customers/blank-metal-qa)

How Blank Metal, a lean professional services firm, runs on Claude Cowork

How Blank Metal, a lean professional services firm, runs on Claude Cowork

Customer story

[Customer story](/customers/blank-metal-qa)

Customer story

[Homepage](https://claude.com)

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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
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  [Claude Code for Enterprise](/product/claude-code/enterprise)
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  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
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  Research

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  News

- Policy on the AI Exponential


---
## cox-communications-amp-accenture-claude-case-study-claude-by-anthropic-0daf6ab40d.md

# Cox Communications drives a 7x return on AI across its B2B funnel with Claude and Accenture


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Telecommunications

Company size:

Large

Product:

Claude Platform

Claude Code

Claude Cowork

Partner:

AWS

Location:

North America

7x ROI

on Cox Communications' first year of AI investment

55% faster speed to market,

an early indication of a 2-point lift in B2B conversion, and 40% higher efficiency

[Cox Communications](https://www.cox.com/residential/home.html) is the largest private broadband provider in the United States, with 15,000 employees serving six million customers over a fiber network that reaches roughly 12 million homes and businesses. Its commercial business sells broadband, wireless, and connectivity to companies of every size. Cox set out to rebuild how it markets and sells, working with Claude and its strategic transformation partner Accenture.

## With Claude, Cox Communications:

- Achieved a 7x return on its first year of AI investment
- Drove 55% faster speed to market, an early indication of a 2-point lift in B2B marketing conversion, and 40% higher campaign efficiency
- Cut the cost of validating and enriching sales leads by 86%, with accuracy up from 18% to 97%
- Generated personalized campaign content across 120 micro-industries and eight customer segments
- Cut the prep a seller does before a sales call from hours to minutes
- Scaled to ~2,500 Claude Code users, more than half of them outside engineering

## The challenge

Q&A: Cox Communications

Cox Communications President Mark Greatrex sat down with Anthropic to talk about rolling out AI to 15,000 people.

Q&A: Cox Communications


Cox Communications President Mark Greatrex sat down with Anthropic to talk about rolling out AI to 15,000 people.


Q&A: Cox Communications

Cox Communications President Mark Greatrex sat down with Anthropic to talk about rolling out AI to 15,000 people.

## A growth engine that had run out of room

Adopting AI across a company of this size was a challenge in itself: standardizing on tools teams could trust, getting people who had never written code building safely, and deciding what was worth building at all. Leadership set three priorities: revenue growth, customer experience, and cost. Growth was the top priority, and the hardest to deliver.

In the B2B segment of the business, the growth had slowed and was ready for a new playbook. For years, Cox had pushed the same broad campaigns to everyone. "The one-to-many marketing approach was no longer delivering the growth we needed," said Sarah Kim, Head of Marketing for Cox Business. "To meet our revenue ambitions, we had to shift to a more targeted, personalized approach and orchestrate engagement seamlessly from awareness through close. AI became essential to operationalize and scale this new go-to-market model across marketing and sales."

Field sales ran on fairly manual effort. A seller heading to a street of small businesses would open Salesforce, research each prospect by hand, and assemble a prep sheet, sometimes printing it to carry to sales meetings. The data underneath was the real problem: lead lists ran only about 13% accurate and were expensive to build, which sent sellers and marketers chasing prospects that went nowhere.

Eric Pace, who leads Cox's AI Center of Excellence, had been fielding the same request from leadership for five years. "We want actual marketing automation," he said, "not automated steps in the flow, not more SaaS applications that make it easier for humans to do what they're already doing." Until recently, the building blocks for that kind of automation did not exist.

## The solution

Cowork

Give Claude access to your local files and let it complete tasks autonomously. Agentic capabilities for non-technical knowledge work.

Read more

[Read more](/product/cowork)

Read more

Cowork


Give Claude access to your local files and let it complete tasks autonomously. Agentic capabilities for non-technical knowledge work.


Cowork

Give Claude access to your local files and let it complete tasks autonomously. Agentic capabilities for non-technical knowledge work.

##  A trusted partner, a default model, and a stack they could monitor and control

To rebuild its B2B marketing and sales, Cox partnered with Accenture, a strategic transformation partner already embedded across the company. Before any product, the two settled the operating model: how execution would run between the traditional IT teams and the new AI Center of Excellence. "We had to make the operating model concrete, down to almost a task level, across the AI product development life cycle,” said Katherine Mohrig, who leads the Cox engagement at Accenture. “vs. high level, directional hub-and-spoke.” 

Accenture's approach was to expand the foundation Cox already had rather than impose a top-down program, seeding champions across the company's different technology stacks and training teams to train others. From there, Accenture built the products: the marketing and sales agents, and the harnesses with context and data systems. Cox steered the work to its highest-value priorities.

Claude Code changed how fast that building went. "Only about 25% of our time is spent on actual development," Mohrig said. "The majority of our effort is data enrichment, validation and cleansing, security gateways, and partnering with the business for testing and buy-in."

#### A default model, accessed with control

Cox runs primarily on Amazon Web Services (AWS), and Claude was the natural default. The team's side-by-side comparisons on its own use cases confirmed it. "If you're going to work in AWS, use Anthropic by default," Pace said. "The outputs are more aligned to the business problems we're trying to solve, and they align to our responsible AI principles." For a 128-year-old family business, that responsible-AI focus mattered as much as performance. "We do good, we don't do harm," said Mark Greatrex, the company's president.

Cox accesses Claude through Amazon Bedrock, which Matthew Shorts, who runs the infrastructure organization at Cox, chose because it "already extended our existing footprint, and it fit very well into our security and observability principles that we already had across the organization." Amazon Bedrock let Cox apply the same tooling and governance to Claude that it used for its other models, including the open-weight models it runs and fully controls on-prem. "We have a strong runtime security requirement, so we can view all calls in and out and potentially jump in and stop if it starts to drift from standards," Shorts said, whether that meant straying off-brand or against the company's data-protection rules. Building on Amazon Bedrock kept Claude inside the observability and guardrails Cox applied everywhere else.

#### Marketing: the CAMI agents

With the model and its controls settled, the work turned to the products themselves. The first went to marketing and sales, a family of agents the team named "ami," French for friend. Cox's B2B unit markets across 120 micro-industries and eight customer segments, a level of personalization the legacy one-to-many campaigns could not reach. Working from a shared knowledge base, the marketing member of the suite, CAMI (Content and Audience Mapping Intelligent assistant), generates the campaign brief, plans the work, and produces content tailored to each micro-industry and segment, factoring in how many products a customer already has, how they use them, and what competitive intelligence suggests about their area. 

A single campaign can produce roughly 32 pieces spanning marketing content and sales collateral, all of it flowing into Salesforce, for 50-100 campaigns annually. The B2B marketing team runs its campaigns through CAMI, and the personalized content began lifting conversion where the broad approach had stalled and getting campaigns to market faster.

#### Sales: SAMI, from prep to order fulfillment

Sales came next. SAMI, the sales side of the suite, picks up where CAMI leaves off, running on Claude through Amazon Bedrock like the rest of the ‘ami’ agents. SAMI can help proactively identify high priority opportunities for a seller, and then help them pursue it. Where a seller once built a prep document, a call script, or a customer email by hand, SAMI assembles it automatically: account history, product usage, prior call-center sentiment, propensity to buy, and a recommended, micro-industry-specific script, alongside competitive intelligence pulled from public signals. 

New capabilities in development let a seller dictate notes between visits and have the system enrich the opportunity and update Salesforce. The suite reaches further down the funnel, too, helping order-fulfillment specialists organize and execute their work. All of it shares the knowledge base and connects to Cox's tools through the Model Context Protocol (MCP).

#### A cleaner data layer: The Cube and lead validation

The agents were only as good as the data beneath them, so the team rebuilt that layer too. The result is an AI-curated data architecture, six-layer model Cox calls The Cube. The lower layers references the classic machine learning the company already has, and adds new signals and feature stores. The upper layers, Pace said, are "where we inject Claude models behind the scenes to drive insights or intelligence that we couldn't get before." 

On that foundation, Cox built data products to fix specific problems, starting with the unreliable, expensive-to-build lead lists. A validation pipeline now uses Claude to research and verify each lead, turning messy lists into clean, usable records. To keep costs down, Cox matches the model to the task: Haiku for retrieval and summarization, Opus for the heaviest reasoning, and Sonnet in between.

#### Citizen development with Claude Code

The enterprise products were only part of the build. Cox opened Claude Code to its broader workforce, and adoption ran well past engineering to roughly 2,500 people, more than half of them in non-technical roles. Employees built their own agents with Claude Code, separate from the enterprise systems built with Accenture. The marketing team, for one, used it to fill the gaps those systems left. Cox kept that work governed, with guardrails and open visibility into usage and spend, rather than letting it become shadow IT.

#### An agentic engine for the whole funnel, now in pilot

The most ambitious system is still in pilot. Cox and Accenture are building an agentic go-to-market capability that runs from a prospect's first signal all the way to contract close. It generates and places ads through Amazon Ads, builds a tailored landing page for each prospect, and moves the opportunity along on its own. Rather than script every step, the team gave the agent room to define its own process. It tunes itself against goals like qualified-opportunity conversion and velocity, and carries lessons forward through persistent memory. Humans don't run the funnel; they validate, oversee, and audit it. 

Guardrails were added around brand, action, profitability, and spend. "You can't spend \$10,000 on Amazon ads to acquire this customer who will spend \$1,000 total," Mohrig said. “But the agent can choose to place an ad if it believes that will further its goals, and it will generate content for that ad.”

To capture the judgment that used to live only in people's heads, Accenture also built a "Skill Studio" where business users document tacit knowledge as reusable skills the agent calls on when it needs them.One of the skills includes how to interpret competitive data and formulate actions from it. The majority of these skills are optional, meaning the agent can choose to leverage them but is not required to. The agent can also modify skills over time as it optimizes its actions and learns based on its results.  

Cox is running the pilot on a broader segment of small business buyers who purchase a single product digitally, a slice challenging to serve with dedicated human attention. The target is on the order of 1,000 new customers in four to six weeks. Pace frames it as a chance to "push the envelope and test our chops" on what an agentic system can do.

"We inject Claude models behind the scenes to drive insights or intelligence that we couldn't get before."

Eric Pace

Head of AI, Cox Communications


## The outcome

## Tangible returns, and a template to scale them

The clearest proof is at the top line. Cox saw a 7x return on its first year of AI investment, a number Greatrex's team tracked deliberately by building business cases and reading back the ROI. That result, and the ones beneath it, kept the company investing even as other discretionary work was trimmed.

Underneath the top-line return are the operational gains. The marketing suite drove 55% faster speed to market and saw an early indication of a 2-point lift in conversion, as well as 40% higher efficiency. Cox redeployed that capacity against new growth rather than cutting. Lead validation got cheaper and more reliable at once: the cost to validate and enrich a lead fell by 86%, accuracy climbed from 18% to 97%, and each lead now processes in under a minute, so sellers spend their time on prospects worth pursuing. On the sales side, SAMI cut the work a seller spends preparing for a call from hours to minutes.

The cost of running these systems is real, and so far the value has outrun it. "Every time we show up, we say, 'Yes, this sounds expensive, but look at the value it's producing,'" Pace said. "And they say, 'Okay, keep going.'"

Iteration sped up too. "You're not doing traditional A/B testing where you do a hundred a year," Shorts said."You're doing a hundred or more a day, because you've been able to make those changes that much quicker and with less risk."

The agentic go-to-market pilot is meant to prove a pattern the company can repeat across every function. "It's a blueprint we can apply everywhere," Pace said, "ultimately driving toward our goal, which is to make the company 10x what it is."

"Every time we show up, we say, 'Yes, this sounds expensive, but look at the value it's producing.'"

Eric Pace

Head of AI, Cox Communications

## Related stories

[Cox Communications on scaling Claude across largest privately-held telecom company in US](/customers/cox-communications-qa)

Cox Communications on scaling Claude across largest privately-held telecom company in US

Cox Communications on scaling Claude across largest privately-held telecom company in US

Customer story

[Customer story](/customers/cox-communications-qa)

Customer story

[Homepage](https://claude.com)

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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Brainstorm creative ideas


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  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

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- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


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Code

- Explain a programming concept


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  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


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- Vibe code with me


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  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


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  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

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- Code modernization

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  Code modernization

- Coding

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  Coding

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  Cybersecurity

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- Small business

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Claude Platform

- Overview

  [Overview](/platform/api)
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- Claude on AWS

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  Claude on AWS

- Google Cloud

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  Google Cloud

- Microsoft Foundry

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  Microsoft Foundry

- Regional compliance

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- Console login

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Resources

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- Plugins

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- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

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- Tutorials

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Company

- Anthropic

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  Anthropic

- Careers

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- Research

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- News

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- Policy on the AI Exponential


---
## cox-communications-claude-code-case-study-claude-by-anthropic-22b910c908.md

# Cox Communications on scaling Claude across largest privately-held telecom company in US


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Telecommunications

Company size:

Large

Product:

Claude Code

Claude Cowork

Claude Enterprise

Partner:

Accenture

AWS

Location:

North America

7x ROI

on the first year of AI investment

~2,500 Claude Code users,

more than half of them outside engineering

Cowork

Give Claude access to your local files and let it complete tasks autonomously. Agentic capabilities for non-technical knowledge work.

Read more

[Read more](/product/cowork)

Read more

Cowork


Give Claude access to your local files and let it complete tasks autonomously. Agentic capabilities for non-technical knowledge work.

Video caption


Cowork

Give Claude access to your local files and let it complete tasks autonomously. Agentic capabilities for non-technical knowledge work.

[Prev](#)

Prev


[Cox Communications](https://www.cox.com/residential/home.html) is a family-owned company and the third-largest cable provider in the United States, serving six million customers over a fiber-powered network that reaches roughly 12 million homes and businesses. Mark Greatrex, the company's president, and Eric Pace, who leads its Center of Excellence for AI, sat down with Anthropic to talk about rolling out AI to 15,000 colleagues, why leadership and values shaped the path, and what they are building next.

## Anthropic: Cox has been around for a long time, serving millions of residential and commercial customers across the country. How has your approach to AI evolved to get you here?

**Mark Greatrex, President, Cox Communications:** When I arrived as chief marketing and sales officer, we had a big focus on data, marketing and sales science, and on ROI. We then applied machine learning to network management, to real-time decisioning for revenue growth, and to retention, which built the capability to embrace AI early. We created our Center of Excellence for AI in 2024, and I asked for three things: AI to accelerate profitable revenue growth, which is our number one priority; AI to step-change customer experience; and AI to take real cost out of operations.

## What's the biggest barrier to getting 15,000 people to actually adopt AI?

**Eric Pace, Head of AI, Cox Communications:** The first barrier to adoption is literacy, and the second is leadership support. If your leaders aren't talking about it, using it, and demonstrating publicly that these things are okay, and that they're not here to take jobs but to amplify the work people do, you won't see the adoption you need. Without Mark standing up and showing we're behind it, it would be very hard to sell our value proposition to the rest of the company.

## With so many possible places to apply AI, how did you decide where to focus?

**Pace:** Mark created a space where he said: revenue growth, experience, and expense are our focus, but you have carte blanche to find the best ways to get the benefits. When you give a team that kind of freedom inside a clear framework, you can run with it in really innovative ways. Most companies we talk to are going after efficiency AI, which everyone needs. But Mark pushed us to pay attention to top-line growth and experience too. The governance we had in place let us say no to a lot of ideas and focus only on the ones we believed would drive real benefit.

**Greatrex:** I trust our teams: We set a high bar, create a framework, and in return Eric and the team gave us security, governance, and the discipline to build the business cases. They've earned the credibility to decide which are the best tools.

"I built a personal-brand engine the other day in Cowork. After a couple of months, there's infinite power there for the everyday person."

Eric Pace

Head of AI, Cox Communications

## How much do the values of an AI partner factor into which AI companies Cox works with?

**Greatrex:** As a business leader, I've become much more discerning about the values of the LLM partners we work with. When I look at who's in the consideration set, I ask who is going to shape and steer a path to the responsible use of AI. Anthropic comes to the fore. That matters enormously to us. We're a family-owned business focused on doing good. The responsible use of AI is huge, and I lean toward the partners where I see that values alignment.

**Pace:** That alignment of company values made it easy. Our default guidance to teams is: if you're going to use an LLM in the cloud, use Anthropic through Amazon Bedrock unless there's a specific reason to deviate. A lot of what we need in order to adhere to our responsible AI principles comes out of the box. With other options, we'd have to go double down on some of that. There's a trust layer with Anthropic that makes the alignment to those values very easy for us. When teams run their own comparisons, the results back it up. I've never seen anybody say, "I was using Claude and I found this other model was better."

## What has your team actually built with Claude so far?

**Pace:** We've built a set of multi-agent systems, all backed by Claude through Bedrock, against our B2B marketing and sales funnel: lead validation and enrichment, campaign creation and brief execution, and seller enablement. Those are running in production now and starting to scale. On top of them, we're building our most ambitious piece: an agentic system that can take a whole sales segment from the first signal to a closed order.

## Claude Code is one of your biggest use cases. How is it being used, and has it spread beyond engineering?

**Pace:** We did an enterprise rollout of Claude Code before we ever gave anyone access to Chat or Cowork. So many employees were building their own agents on other platforms that when we told them we also had Claude Code, they rebuilt those workflows in it and started handing the hardest tasks off to richer environments Claude could help them build.

We're on our way to 2,500 Claude Code users and climbing, more than half of them non-development engineers, business folks building their own agents to see what happens in the "software for me" era. We give them guardrails and say, so long as you stay in this frame, happy hunting. Because we proxy all the calls through our gateway, we have visibility into everything they're doing. The way we put it: You have an everything maker and an anything doer, and you just have to be clear about what you want. If you're comfortable in an IDE, use Claude Code; if not, Cowork will get you there.

## Are the two of you using these tools in your own work?

**Pace:** The last 12 months have completely inverted how much I do with AI versus without, just because of how comfortable I've gotten in the CLI and the IDE. I use Claude Code for pretty much everything. I've also moved back upstream and started using Cowork for long-running research tasks. I built a personal-brand engine the other day in Cowork. After a couple of months, there's infinite power there for the everyday person.

**Greatrex:** I try to model behavior, and first and foremost that means being curious. I use Claude all the time now as my thought partner. It broadens my field of view, makes me a lot more creative, and a heck of a lot more productive. 

## What results have convinced the business to keep investing?

**Greatrex:** We now know we got a 7x ROI on our first year of investment. And we've kept up the pace of AI investment even as a lot of our other discretionary development has been trimmed. The belief in AI has remained because of the results.

Claude on Amazon Bedrock

Build innovative AI applications with safer systems from Anthropic, supported by secure infrastructure from AWS.

Read more

[Read more](#)

Read more

Claude on Amazon Bedrock


Build innovative AI applications with safer systems from Anthropic, supported by secure infrastructure from AWS.

Video caption


Claude on Amazon Bedrock

Build innovative AI applications with safer systems from Anthropic, supported by secure infrastructure from AWS.

"Our default guidance to teams is: if you're going to use an LLM in the cloud, use Anthropic through Amazon Bedrock."

Eric Pace

Head of AI, Cox Communications

## How did you bring skeptical leaders along?

**Greatrex:** We’re pioneering a new frontier so it’s natural to have some healthy skepticism. But it’s important to stay curious and open your mind to what’s possible.  Eric and his team took building the business cases and reading back the ROI very seriously. I spent enough time with Eric to see the vision and the value, and I knew there was a real there there.  

**Pace:** For example, we have a project we call The Cube. The Cube is a six-layer set of data and AI-generated inferences about customer behavior, built on top of the classic machine learning and data science we already had. What Claude adds is the layer on top. It's one thing for a classic machine-learning model to give you a churn prediction. It's another to extend that prediction, make it situational and context-aware, and then lay out all the situations in which we need to treat that churn, because churn isn't treated equally in every scenario. When you tell people you're going to *extend* ML models, they ask what you're even talking about. So you tell the same story a thousand times, you get Claude to help you rewrite it, and you have the conversation once more. Once you see it click in the room, the ideas start flowing, and that's when you go build something together.

## With 15,000 colleagues full of ideas, how do you keep the work from fragmenting into disconnected projects?

**Pace:** We're a company of 15,000 colleagues full of ideas, so we put them through a funnel: latitude to build, but in the construct we provide, where we can gate the use cases. I don't need a thousand flowers to bloom, I need 10 that produce value. We bring people together and say, before you build the thing, go talk to the team that already built it, and you can both use it. 

## What are you most excited to build next?

**Greatrex:** One of the toughest challenges is finding new sources of profitable growth. If we can restart growth in our core business—whether residential broadband, wireless and video, or commercial services—that would be huge. 

The one I want to crack is the revenue side. My expectation is that 70 to 80% of the value will come through effectiveness, not efficiency. We sell high-margin services, so if we can drive volume and revenue growth, that will dwarf any cost savings. I'm looking for demand generation and sales conversion.

**Pace:** The moment that proves the investment paid off is the prospect-to-order agentic function we're building for B2B marketing, where we go full lifecycle against an entire segment. Not with humans at the helm, but with humans auditing the right parts of the flow. We want the next three months to show us what the next three years could look like. Once we prove the pattern, we have a template we can take to any department in the company. I'm over the moon excited about it.

Claude Code

Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.

Claude Code


Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.

Video caption


Claude Code

Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.

[Prev](#)

Prev


## Related stories

[Cox Communications drives a 7x return on AI across its B2B funnel with Claude and Accenture](/customers/cox-and-accenture)

Cox Communications drives a 7x return on AI across its B2B funnel with Claude and Accenture

Cox Communications drives a 7x return on AI across its B2B funnel with Claude and Accenture

Customer story

[Customer story](/customers/cox-and-accenture)

Customer story

[Homepage](https://claude.com)

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  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Improve my writing style


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- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## cred-claude-platform-api-case-study-claude-by-anthropic-73a0a2fe7d.md

# CRED accelerates fintech development workflows with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Large

Product:

Claude Platform

Location:

Asia Pacific

2x faster

execution speed for feature delivery and fixes

10% increase

in test coverage across codebases

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


CRED, a fintech platform serving over 15 million users across India, uses Claude to transform their software development lifecycle and deliver features faster without compromising quality.

With Claude, CRED achieved:

- 2x faster execution speed for delivering features and fixes
- 10% increase in test coverage across existing codebases
- Greater testing and observability coverage
- Independent end-to-end project delivery for previously lower-priority initiatives

## Streamlining development cycles with agentic coding

CRED operates a financial technology platform that enables customers to manage credit cards, track credit scores, and monitor financial activity while earning rewards for timely payments.

The engineering team needed to accelerate development cycles while maintaining high-quality standards essential for financial services.

Our approach to AI at CRED was to rethink our core workflows to create a flywheel of faster research and decision-making cycles, driving higher-quality execution,” the team explained.

CRED needed an agentic coding solution to help them streamline processes across the entire software development lifecycle, from solution discovery and design to implementation and testing.

## Choosing Claude for superior programming performance

CRED's evaluation process led them to select Anthropic's Claude models over alternatives.

”We chose Anthropic's Claude models for their performance in programming-related tasks,” the team said.

Their adoption journey included two key inflection points that drove broader adoption and deeper usage across the development team.

The release of Claude Sonnet 3.7 significantly improved instruction handling and reasoning capabilities. However, the launch of Claude Sonnet 4.0 delivered the performance CRED needed.

"With Claude Sonnet 4.0's enhanced ability to follow instructions and act with precision, we've seen both broader adoption and deeper usage," they shared. Sonnet 4's ability to break down complex problems into actionable steps proved essential for their workflows.

It also outperformed other models in iterative development workflows, particularly the Build-Test-Fix loop. This ensured greater accuracy and reliability, critical factors for a fintech platform handling sensitive financial data.

## Accelerating delivery while improving code quality

After seeing success with the API to help automate parts of their design automation suite, the team underwent testing to implement Claude Code with powerful results. Claude Code is Anthropic's command line tool that enables developers to delegate coding tasks directly from their terminal. CRED used Claude Code to enhance their development process across multiple dimensions:

- **End-to-end development lifecycle**: Developers rely on Claude Code for identifying incremental solutions to writing, testing, and committing code across both new and existing projects
- **Complex task breakdown**: Claude Code breaks down complex problems into manageable steps while maintaining structured context management through features like [Claude.md](http://claude.md)
- **Repository documentation**: The tool generates clear, structured documentation for existing codebases, making them easier to understand and maintain across teams

These capabilities translated into immediate productivity gains that transformed CRED’s development approach. The tool enabled a fundamental shift toward agentic coding, solution discovery, and documentation.

"Our execution speed has improved by 2x, allowing us to deliver features and fixes faster," the team reported.

This acceleration didn't compromise quality; with Claude Code powered by Sonnet 4.0, they achieved a 10% increase in test coverage across existing codebases, leading to more robust and reliable software. The streamlined workflow also resulted in more reliable commits through better solution documentation.

Perhaps most significantly, Claude Code empowered team members to independently drive projects end-to-end.

"Claude Code has empowered team members to independently drive projects end-to-end,” they explained. “As a result, initiatives that were previously lower on the priority list are now being taken up and completed faster, helping us accelerate delivery on work that might have remained on hold."

## Building toward agentic development workflows

CRED envisions a future where AI transforms not just individual coding tasks but entire development methodologies.

”Next, our goal is to move toward agentic execution, where developers primarily focus on reviewing pull requests while Claude Code takes on the bulk of coding and testing," the team said.

Their roadmap includes implementing repository-level knowledge indexing, enabling the system to deeply understand and leverage the context of complex, multi-repository environments. The ultimate vision involves training Claude Code to make coordinated changes across multiple repositories using different programming languages, allowing developers to work end-to-end with greater efficiency and deliver larger impact across CRED's platform. CRED's transformative results underscore why Anthropic is growing it's investments in India this year, enabling deeper partnerships with the country's most innovative enterprises.


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


Thank you! Your submission has been received!

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Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## crunched-claude-platform-api-case-study-claude-by-anthropic-43d505992b.md

# Crunched transforms Excel modeling for investors and advisors with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Small

Product:

Claude Platform

Location:

North America

\>50% time savings

on Excel modeling for finance and consulting workflows by leveraging Claude Opus 4.5 and Sonnet 4.5

10+ hours reduced to 1 hour

For core workflows of a \$100M real estate transaction analysis including tenant research, valuation model building, and analysis error validation

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


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[Crunched](https://www.usecrunched.com/) is an AI Excel analyst built for Excel power users, serving management consulting, investment banking, private equity, and investment firms. 

## With Claude, Crunched:

- Delivers up to 50% time savings across Excel modeling tasks for investor and advisor workflows, by leveraging Sonnet and Opus 4.5
- Error-checks models of any size, catching linking mistakes, logical flaws, and finance-specific methodology errors
- Enables autonomous model building and template linking that delivers up to 10x speed improvements on complex workflows
- Integrates data from PDFs, images, web sources, third party financial data providers, and customer-specific databases

## The problem

Consulting and finance professionals working on high-stakes deals face a persistent challenge: Excel modeling is manual, error-prone, and slow. Private equity associates spend days building financial models from investment memorandums under tight deadlines. Investment banking analysts waste iteration cycles when VPs catch linking errors and logical flaws in first-pass reviews. Consultants building market sizing models or business cases need granular, verifiable assumptions but lack time to gather and structure data from multiple sources.

Philip Borge and Michael Sakowski built Crunched after spending 10,000+ hours in Excel at McKinsey's private equity practice experiencing these exact problems. For the top 1% of Excel users worldwide, models are either the main deliverable or the backbone of every presentation. These professionals needed speed and accuracy to complete more deals, dive deeper into analysis, and deliver outputs their clients could trust.

"Excel modeling is too slow and too error-prone," said Borge, CEO and co-founder. "We were solving our own problem, and we knew millions of other finance and consulting professionals faced the same challenges."

## Claude enables high-speed, accurate modeling for power users

Crunched needed an AI foundation that could handle complex Excel models—workbooks with 50+ tabs and thousands of formulas—while maintaining accuracy on finance-specific calculations like DCF and LBO modeling. Before Sonnet 4.5, they built a sophisticated context searching and management system, their core differentiator, that gathers precisely the right information for each task, enabling accurate operations on workbooks of any size.

Sonnet 4.5 dramatically extended what that system could do. The model's parallel tool calling lets Crunched gather context from multiple workbook locations simultaneously, while its extended context window allows the system to process more information at once, reducing the risk of missing critical dependencies. Low latency enables the real-time iteration speed that power users demand. "Sonnet 4.5 is the best booster of our context searching system—it increased its range by a lot," said Sakowski.

Crunched builds financial and Excel-specific knowledge on top of Claude's foundation, augmenting the model with deep domain expertise in Excel modeling best practices, finance methodologies, and consulting frameworks. This includes proprietary logic and a dedicated system for detecting finance-specific errors that generalist Excel AI solutions on the market wouldn't catch—like logic of net working capital estimations, missing add-backs in cashflow calculations, or mislinked revenue assumptions across tabs. They evaluated multiple LLMs before choosing Claude for its combination of speed, accuracy on quantitative tasks, and reliable performance on complex, multi-step financial modeling workflows.

## Crunched brings AI-powered Excel analysis to finance workflows

Backed by First Round Capital, Y Combinator, 20VC and others, Crunched took a different approach to AI implementation. While generalist AI tools are increasingly adding spreadsheet capabilities, Crunched is purpose-built for the top 1% of Excel power users in investment banking, private equity, and consulting—combining Claude's foundation with proprietary solutions and forward-deployed tailoring to each firm's specific modeling and data integration needs.

"Driving Excel productivity is not only about building models from scratch" Sakowski explained. "Professionals aren't asking AI to create another DCF template—they already have those. They need help solving firm-specific pain points one at a time to drive productivity."

The forward-deployed model means Crunched solves concrete problems. For understanding and error-checking models, Crunched analyzes models of any size, identifying everything from linking mistakes to logical flaws and methodology errors specific to finance. Customers use the error-check as a review layer between analysts and VPs, where Crunched handles the first-pass model review. This saves iteration cycles, reduces embarrassing moments for analysts, and gives VPs higher confidence in the work they receive.

For financial model building and editing, Crunched fills out templates, links into input sheets, in addition to building out valuation models, business cases and analyses from scratch. When a private equity associate receives a counterpart's model and needs to link a "management scenario" into their own LBO model, Crunched handles it. When a consultant needs a fully-linked market model sizing the total addressable market for online beauty products in Florida, Crunched builds it with granular assumptions, verifiable rationales, and clickable links.

"Anthropic allowed us to be more specific in the workflows we tailor to, delivering higher time savings on tasks like building business case projections across all three financial statements for private companies based on Crunched's own research and uploaded investment presentations," Sakowski said.

For data gathering, Crunched pulls information from PDFs, images, web sources, and customer-specific external and internal databases. A private equity associate can upload an information memorandum and build an LBO with granular drivers and assumptions tailored to the specific case, arriving well-prepared for a first meeting. A consultant tasked with reviewing a business model can have Crunched scan all assumptions and assess whether they're optimistic, realistic, or pessimistic, complete with rationales and verifiable links to sources.

## The outcome

Customers report over 50% time savings on Excel modeling tasks with Claude Sonnet 4.5, with some workflows showing dramatic improvements: financial spreads that took 8+ hours now take 1 hour, and company write-ups dropped from 8 hours to 20 minutes. Crunched implemented the Claude integration in less than a day.

For an investment banking team, first-pass model reviews that typically required VP oversight now happen in minutes, reducing iteration cycles and accelerating deal timelines. A management consulting firm uses Crunched to build fully-linked market sizing models in hours instead of days, arriving at client meetings with granular, verifiable assumptions that strengthen recommendations.

For one real estate investor, the impact was immediate and measurable. A deal-specific task combining automated model building and web-based company research dropped from 10 hours to 1 hour—a 10x speed improvement.

Transactions happen under tight deadlines with finite resources. Senior dealmakers constantly identify analyses that would be valuable but remain too expensive given time and capacity constraints—the transaction size often doesn't justify allocating more associates to a deal.

With Claude Opus 4.5, Crunched enables this economically useful work that was previously cost-prohibitive. The pattern extends across project and deal types. Private equity teams bring full analytical rigor to early-stage deals that previously only received deep analysis at later stages. Investment bankers run additional scenarios that strengthen client recommendations. The ability to economically pursue inherently valuable analyses earlier and more comprehensively resonates with senior dealmakers across finance and consulting.

“We're fundamentally changing how power users work in Excel,"  Borge said, "Automating all  grunt work, one pain point at a time, tailoring Crunched to each firms' specific needs."

"Anthropic allowed us to be more specific in the workflows we tailor to, delivering higher time savings."

Michael Sakowski

Co-Founder, Crunched


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[Homepage](https://claude.com)

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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Prepare for an exam or interview


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  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


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  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


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  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

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- Higher education

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  K-12 teachers

- Legal

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- Life sciences

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- Nonprofits

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- Small business

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  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
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  Developer docs

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- Claude on AWS

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- Google Cloud

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- Microsoft Foundry

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- Regional compliance

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  Engineering at Anthropic

- Events

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- Plugins

  [Plugins](/plugins)
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- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
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- Service partners

  [Service partners](/partners/services)
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- Tutorials

  [Tutorials](/resources/tutorials)
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- Use cases

  [Use cases](/resources/use-cases)
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Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

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- Policy

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  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## cubic-claude-platform-api-case-study-claude-by-anthropic-f3f99c13f4.md

# cubic ships code 60x faster with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Small

Product:

Claude Platform

Location:

North America

60x faster

feedback cycle - 2 min vs 2 hours

28% faster

code shipping after 2 weeks

Read more

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[cubic](http://cubic.dev/), an AI-powered code review platform founded by former Instagram and Meta engineers, uses Claude to help engineering teams ship high-quality code faster in an AI-first development world.

**Key results with Claude**

- First review delivered in 2 minutes instead of 2 hours — 60x faster feedback cycle
- Teams ship code 28% faster after two weeks of using cubic
- 98% of AI-generated comments receive positive developer feedback

## When AI coding creates new bottlenecks

As AI tools transformed software development, cubic founders Allis Yao and Paul Sanglé-Ferrière noticed code review becoming the new bottleneck. While developers could generate features at unprecedented speed, reviewing that code couldn't keep pace.

"Code review became the biggest bottleneck for engineering teams," said Yao, who previously led engineering teams at Instagram and Meta. "Before it was always about how quickly you could write a feature. Now, with autogenerated code, the focus shifts to quality—ensuring the architecture is sound, the code is bug-free, and it actually does what you intended."

This shift created entirely new challenges. Traditional code review processes, designed for human-written code, couldn't handle AI's rapid output. Even more concerning, developers began trusting AI-generated code without proper review, assuming it was correct. The very speed that made AI coding attractive was creating quality and oversight problems that existing tools couldn't address.

## Selecting Claude for superior code understanding

cubic chose Claude Sonnet 4 for two critical capabilities: its ability to work with development tools and its well-calibrated confidence assessment. Claude's confidence calibration means that when it reports being 80% confident about something, it's typically correct about 80% of the time—making its confidence levels reliable indicators for teams.

Claude's ability to use tools enables cubic's unique approach to automated code review. "We give Claude essentially an IDE, just like a human would be reviewing code on their laptop," explained Sanglé-Ferrière. "It has a bunch of tools that allow it to navigate through the codebase and find problems."

Claude's confidence calibration also matches different teams' needs. "Different teams have different tolerances for what they like or what they don't," said Yao. "Having a model that can say 'I'm very confident in this but less confident in that’ is really important."

## Reimagining code review as an AI-native experience

Claude powers cubic's approach to modernizing code review through several key capabilities:

- **Intelligent file organization**: Claude groups and orders pull request files by dependency relationships instead of alphabetical order, letting developers review code in a logical sequence from top to bottom
- **Automated quality analysis**: Claude runs comprehensive tests on code changes, checking for bugs and quality issues while learning from codebase patterns and user feedback
- **Architecture visualization**: When data flows change, Claude automatically generates architecture diagrams to show reviewers the broader impact
- **Multi-language support**: Claude delivers consistent code review quality across programming languages from TypeScript and Python to less common ones like Elixir
- **Smart suggestions**: Claude generates code improvement suggestions when confidence levels are high, helping teams maintain quality while moving faster

## Transforming engineering velocity and code quality

cubic's AI-powered approach delivers measurable improvements for engineering teams. Teams using the platform ship code 28% faster while maintaining high quality standards, with first reviews completing in minutes instead of hours.

The impact extends beyond speed metrics. "We tell customers to do a two-week free trial and compare us against competitors," said Yao. "The real data is when people choose to buy us over other tools." The quality improvements are tangible. "We're catching more bugs and there's fewer false positives," she added.

For developers, cubic eliminates the mental overhead that traditionally slowed code reviews. Instead of scrolling through files trying to figure out where to start and how pieces connect, cubic organizes everything logically. "Developers don't even realize this is a problem until they experience cubic," said Sanglé-Ferrière. "You realize you don't need to do mental gymnastics to figure out what's going on because the AI has organized everything for you. You just scroll down, read the architecture diagrams and understand what's happening."

## Building the future of AI-native development

As AI transforms software development, cubic expects fundamental changes in how teams work together. The traditional boundaries between writing and reviewing code will blur as AI changes development workflows. AI is also enabling more people to write code, including non-developers, which increases the need for effective code review tools.

cubic sees enormous opportunity ahead as AI capabilities grow. The company believes that even as AI becomes more sophisticated, code review will remain essential because software development requires collaboration and shared understanding across teams. As AI writes increasingly sophisticated code, cubic and Claude will continue building tools that help human teams understand, improve, and ship that code with confidence.


Video caption


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## Related stories

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[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

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[Box builds document creation into its AI agent with Claude](/customers/box)

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[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

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Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

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- Brainstorm creative ideas


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  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## cursor-claude-case-study-claude-by-anthropic-a5e35bff06.md

# A conversation with Cursor on building coding agents for professional developers


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


[Play video](#)

Play video

Industry:

Software

Company size:

Large

Product:

Claude Code

Location:

North America

60% of the Fortune 500

builds software with Cursor

15 to 700 people

in two years

The most driven founders are problem solvers. Watch their unscripted conversations with the Anthropic engineers.

Read more

[Read more](https://claude.com/problem-solvers)

Read more


The most driven founders are problem solvers. Watch their unscripted conversations with the Anthropic engineers.

Video caption


The most driven founders are problem solvers. Watch their unscripted conversations with the Anthropic engineers.

[Prev](#)

Prev


[Cursor](https://cursor.com/) is an AI coding platform used by software engineers at more than 60% of the Fortune 500 to build and ship production software, increasingly by directing coding agents rather than writing every line by hand. Co-founder Michael Truell sat down with Anthropic to talk about the role Claude plays in the product, how the work of building software has changed, and where coding is headed next. The following conversation has been edited for length and clarity.

## How do you describe Cursor these days? 

**Michael Truell, Cursor:** For the longest time, building software was about writing in a language that only computers could understand. You write very basic statements: if this then that, loop over this many times, take this piece of data and move it over there. The thing that made it hard is that computers couldn't fill in the gaps. You had to spell out everything exactly for them. What's changed over the past few years is that building software is starting to feel like working with a human colleague. With Cursor, it looks like asking a bunch of helpers to go and build parts of your software. People with no engineering background at all can build their own internal tools, purpose-built for their workflow.

## Plenty of people try coding and bounce right off it. What made it stick for you?

**Truell:** I started coding when I was 12 and rapidly became obsessed with it. That came from the feeling of being able to build without barriers, which I think is one of the special things about programming. In so many other domains, you're limited by the people you know, or the resources you can pull together, or even lab space. But with coding, you just need a computer, and you can build things that you dream up in your mind.

## Early on, Cursor ran on other models by default. Sonnet 3.5 was the model that changed that. What did you see in it back then?

**Truell:** We started working on Cursor at the end of 2022, and the premise was that eventually all of software was going to flow through models. We were a very scrappy team back then, and we were using some other models by default. A couple of folks went and really went deep on evaluating the various models in the market, through offline evals, through internal dogfooding, and then also through A/B tests. They came back surprised. Sonnet 3.5 was this big jump, and so we moved quickly on it. That was the start of a multi-year run of improvements with each model since.

"Over the last 12 months, the models have gotten capable enough to do longer and longer range work, which has been really consequential for us."

Michael Truell

Co-founder, Cursor

## What is it about the models, specifically, that's mattered most for what Cursor can build?

**Truell**: Sonnet 3.5, then 3.7, then Sonnet 4 were big step-ups. They improved in intelligence, but also in things like the UX of the model, its personality, and its ability to write clean code. The most important one was the ability to take action and take on whole tasks instead of just answering queries. A lot of that capability now arrives inside the models themselves, so each release is a moment where new things become possible in the product. 

Over the last 12 months, the models have gotten capable enough to do longer and longer range work, which has been really consequential for us. Beyond the models themselves, a few of Anthropic's API features have mattered for agentic coding. Prompt caching is incredibly important for models doing longer and longer range work. And having access to fast versions of Anthropic models has been big for making coding agents useful, including one of our earliest features, called Tab, which predicts the next set of things a programmer is going to do across a codebase.

## Models aside, what made you decide to build on Anthropic?

**Truell**: Anthropic’s commitment to principles is well known when it comes to the safety side of things. But it also extends to how you serve customers. From the start, there's been a commitment to really being a platform that folks can build lasting businesses on top of, and that comes from being principled.

## What does the newest generation of coding agents look like?

**Truell**: AI coding has moved through a few eras: the tab era, the assistive editor era, the coding agents era, and now remote agents. One of the important blockers to tackle is giving coding agents their own computer. We've been doing a bunch of recent product work on remote coding agents that can run for long periods of time. The agents can come back to you and show their work with a video of what they've run and tested. That work is enabled by the computer use capabilities coming out of new Claude model releases. We're also seeing folks use coding agents programmatically, not just interactively. They fix issues in an issue tracker automatically, address customer bugs as they come in, upgrade dependencies as they need to be upgraded, and patch security issues as they're found.

## Cursor has grown incredibly fast. What does this moment feel like from the inside?

**Truell**: This is a great time to be working on a company, because a whole new set of companies have been made possible that have different business physics. Two years ago, we were 15 people in a room, and now we're 700 people and serve over 60% of the Fortune 500. It’s not lost on us just how special and unprecedented it is historically.

AI agents

Build powerful AI agents that reason through complex problems and execute tasks autonomously with reliable results.

Read more

[Read more](/solutions/agents)

Read more

AI agents


Build powerful AI agents that reason through complex problems and execute tasks autonomously with reliable results.

Video caption


AI agents

Build powerful AI agents that reason through complex problems and execute tasks autonomously with reliable results.

"Two years ago, we were 15 people in a room, and now we're 700 people and serve over 60% of the Fortune 500."

Michael Truell

Co-founder, Cursor

## Coding has changed faster than almost any other kind of work. Where do you think this goes next?

**Truell**: Coding has been a bellwether for what's going to happen in a lot of other spaces. The move from asking questions to really taking on action is fertile ground for people who want to build companies in other fields. For us, we want to give folks more autonomy and help them be more empowered. The biggest trend we're excited about is coding agents that can run for hours or days productively and really work *with* you. We're also excited about companies starting to have software factories internally that are always improving their software on autopilot.

## You're helping run a 700-person company now. Do you still build things yourself?

**Truell**: I do, regularly, each week. One of the fun things about AI coding getting so good is that people can build their own personal tools. I'm kind of an infovore, so I've built utilities that pull from our wikis and team communication systems and keep me in touch with projects as they move. It's amazing how much you can see into what's going on across the company.

Choosing the right Claude model

Learn when to use Haiku, Sonnet, or Opus to get better results and stay inside your rate limit. A practical guide to picking the right Claude model.

Choosing the right Claude model


Learn when to use Haiku, Sonnet, or Opus to get better results and stay inside your rate limit. A practical guide to picking the right Claude model.

Video caption


Choosing the right Claude model

Learn when to use Haiku, Sonnet, or Opus to get better results and stay inside your rate limit. A practical guide to picking the right Claude model.

[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


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Write

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Code

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Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## customer-stories-claude-by-anthropic-3fd0b2c918.md

# Meet the teams building what’s next

Businesses build with Claude for the problems that matter most. Our customers include enterprises and startups across financial services, healthcare, legal, and more.


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National Domestic Workers Alliance helps domestic workers advocate for better pay with Claude

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RAINN brings crisis support to encrypted messaging platforms with Claude

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LG CNS modernizes 20-year-old enterprise systems with Claude

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Advantage Solutions gives frontline managers 70,000 hours back with Claude

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A conversation with Pacific Community Ventures on building AI for fair lending

Pacific Community Ventures Q&A

Small

North America

July 8, 2026

Claude Platform

Claude for Nonprofits

Claude Platform

[View story](/customers/pacific-community-ventures)

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Pacific Community Ventures scales worker feedback 10x with Claude

Pacific Community Ventures

Small

North America

July 8, 2026

Claude Platform

Claude for Nonprofits

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Claude Platform

[View story](/customers/dust)

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Dust enables agents to go deeper at lower cost with Claude

Dust

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Europe

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Software

Claude Platform

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How Blank Metal, a lean professional services firm, runs on Claude Cowork

Blank Metal

Small

North America

June 29, 2026

Claude Cowork

Claude Code

Claude Enterprise

Professional services

Claude Cowork

[View story](/customers/cox-and-accenture)

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Cox Communications drives a 7x return on AI across its B2B funnel with Claude and Accenture

Cox x Accenture

Large

Accenture

North America

June 29, 2026

Claude Platform

Claude Code

Claude Cowork

Telecommunications

Claude Platform

[View story](/customers/cox-communications-qa)

View story

Cox Communications on scaling Claude across largest privately-held telecom company in US

Cox Communications

Large

Accenture

North America

June 25, 2026

Claude Code

Claude Cowork

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Claude Code

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### Garvan Institute

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Beneficial Deployments

Life sciences

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Large


Claude Code

Claude Enterprise

Location

Asia Pacific

Partner

June 5, 2026

Read customer story

[Read customer story](/customers/garvan-institute-qa)

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View story

### Warp

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Software

Company size

Startup


Claude Platform

Location

North America

Partner

May 29, 2026

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### Jakala

Industry

Professional services

Company size

Large


Claude Agent SDK

Claude Agent SDK

Location

EMEA

Partner

May 29, 2026

Read customer story

[Read customer story](/customers/jakala)

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### Hubspot

Industry

Software

Company size

Large


Claude Cowork

Location

North America

Partner

May 26, 2026

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### ChatPlace

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Software

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Startup


Claude Platform

Location

EMEA

Partner

May 22, 2026

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### Brainlabs

Industry

Professional services

Company size

Large


Claude Cowork

Claude Enterprise

Claude Cowork

Location

North America

Partner

May 22, 2026

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### PwC

Industry

Professional services

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Large


Claude Code

Claude Enterprise

Claude Code

Location

North America

Partner

May 21, 2026

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### Satispay

Industry

Financial services

Company size

Medium


Claude Code

Claude Enterprise

Claude Cowork

Claude Code

Location

EMEA

Partner

May 21, 2026

Read customer story

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### Jamf

Industry

Software

Company size

Large


Claude Enterprise

Claude Cowork

Claude Enterprise

Location

North America

Partner

AWS

May 20, 2026

Read customer story

[Read customer story](/customers/jamf)

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### Cognition Q&A

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Software

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Startup


Claude Platform

Location

North America

Partner

May 19, 2026

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### MagicSchool Q&A

Industry

Education

Beneficial Deployments

Company size

Small


Claude Platform

Claude Code

Claude Platform

Location

North America

Partner

May 18, 2026

Read customer story

[Read customer story](/customers/magicschool-qa)

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### Twilio

Industry

Software

Company size

Large


Claude Code

Location

North America

Partner

May 26, 2026

Read customer story

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[View story](/customers/presien)

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### Presien

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Software

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Startup


Claude Platform

Location

Asia Pacific

Partner

May 19, 2026

Read customer story

[Read customer story](/customers/presien)

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### Pendo-qa

Industry

Software

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Medium


Claude Managed Agents

Claude Code

Claude Code

Location

North America

Partner

May 8, 2026

Read customer story

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### Vapi

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Software

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Startup


Claude Platform

Claude Agent SDK

Claude Code

Claude Platform

Location

North America

Partner

AWS

May 7, 2026

Read customer story

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### Rogo

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Software

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Claude Platform

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North America

Partner

May 4, 2026

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### OpusClip

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Software

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Claude Code

Claude Platform

Claude Code

Location

North America

Partner

May 1, 2026

Read customer story

[Read customer story](/customers/opusclip)

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### Reversia

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Ecommerce

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Startup


Claude Platform

Location

EMEA

Partner

April 30, 2026

Read customer story

[Read customer story](/customers/reversia)

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View story

### Smartsheet

Industry

Software

Company size

Large


Claude Platform

Claude Code

Claude Enterprise

Claude Platform

Location

North America

Partner

AWS

April 30, 2026

Read customer story

[Read customer story](/customers/smartsheet)

Read customer story

[View story](/customers/artemis)

View story

### Artemis

Industry

Cybersecurity

Company size

Startup


Claude Platform

Location

North America

Partner

AWS

April 29, 2026

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[Read customer story](/customers/artemis)

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---
## customer-stories-claude-by-anthropic-44e2709619.md

# Meet the teams building what’s next

Businesses build with Claude for the problems that matter most. Our customers include enterprises and startups across financial services, healthcare, legal, and more.


[Contact sales](/contact-sales)


[Prev](#)

Prev


Filter and sort

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Sort byNewestAlphabetically (A to Z)Alphabetically (Z to A)

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Healthcare

Insurance

Legal

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Professional services

Recruiting

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Claude for Nonprofits

Claude Agent SDK

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Claude Enterprise

Claude Code

Claude Platform

Size

Large

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Caylent turns months of migration work into days with Claude Agent SDK

Caylent

Medium

AWS

North America

July 17, 2026

Professional services

Claude Platform

[View story](/customers/epilepsy-foundation)

View story

The Epilepsy Foundation turns years of expert content into a personal epilepsy assistant with Claude

Epilepsy Foundation case study

Medium

AWS

North America

July 17, 2026

Claude Platform

Beneficial Deployments

Claude Platform

[View story](/customers/epilepsy-foundation-qa)

View story

How the Epilepsy Foundation uses Claude across the organization

Epilepsy Foundation Q&A

Medium

AWS

North America

July 17, 2026

Claude Platform

Claude for Nonprofits

Beneficial Deployments

Claude Platform

[View story](/customers/eve-legal)

View story

Eve Legal helps plaintiff law firms settle cases 60 days faster with Claude

Eve Legal

Startup

North America

July 17, 2026

Claude Platform

Claude Code

Legal

Claude Platform

[View story](/customers/national-domestic-workers-alliance-qa)

View story

Building dignity-driven AI: A conversation with the National Domestic Workers Alliance

National Domestic Workers Alliance Q&A

Small

North America

July 17, 2026

Claude for Nonprofits

Claude Platform

Beneficial Deployments

Claude for Nonprofits

[View story](/customers/national-domestic-workers-alliance)

View story

National Domestic Workers Alliance helps domestic workers advocate for better pay with Claude

National Domestic Workers Alliance

Small

North America

July 17, 2026

Beneficial Deployments

Claude for Nonprofits

[View story](/customers/rainn)

View story

RAINN brings crisis support to encrypted messaging platforms with Claude

RAINN

Small

North America

July 15, 2026

Claude for Nonprofits

Claude Code

Claude Enterprise

Beneficial Deployments

Claude for Nonprofits

[View story](/customers/lg-cns)

View story

LG CNS modernizes 20-year-old enterprise systems with Claude

LG CNS

Large

AWS

Asia Pacific

July 9, 2026

Claude Code

Professional services

Claude Code

[View story](/customers/advantage-solutions)

View story

Advantage Solutions gives frontline managers 70,000 hours back with Claude

Advantage Solutions

Large

Tenex

North America

July 8, 2026

Claude Enterprise

Claude Code

Claude Cowork

Retail Services

Claude Enterprise

[View story](/customers/pacific-community-ventures-qa)

View story

A conversation with Pacific Community Ventures on building AI for fair lending

Pacific Community Ventures Q&A

Small

North America

July 8, 2026

Claude Platform

Claude for Nonprofits

Claude Platform

[View story](/customers/pacific-community-ventures)

View story

Pacific Community Ventures scales worker feedback 10x with Claude

Pacific Community Ventures

Small

North America

July 8, 2026

Claude Platform

Claude for Nonprofits

Beneficial Deployments

Claude Platform

[View story](/customers/dust)

View story

Dust enables agents to go deeper at lower cost with Claude

Dust

Startup

Europe

June 30, 2026

Claude Platform

Claude Code

Software

Claude Platform

[View story](/customers/blank-metal-qa)

View story

How Blank Metal, a lean professional services firm, runs on Claude Cowork

Blank Metal

Small

North America

June 29, 2026

Claude Cowork

Claude Code

Claude Enterprise

Professional services

Claude Cowork

[View story](/customers/cox-and-accenture)

View story

Cox Communications drives a 7x return on AI across its B2B funnel with Claude and Accenture

Cox x Accenture

Large

Accenture

North America

June 29, 2026

Claude Platform

Claude Code

Claude Cowork

Telecommunications

Claude Platform

[View story](/customers/cox-communications-qa)

View story

Cox Communications on scaling Claude across largest privately-held telecom company in US

Cox Communications

Large

Accenture

North America

June 25, 2026

Claude Code

Claude Cowork

Claude Enterprise

Telecommunications

Claude Code

[](?fcdaa149_page=2)

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Industry

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Location

Partner

[View story](/customers/caylent)

View story

### Caylent

Industry

Professional services

Company size

Medium


Claude Platform

Location

North America

Partner

AWS

July 17, 2026

Read customer story

[Read customer story](/customers/caylent)

Read customer story

[View story](/customers/epilepsy-foundation)

View story

### Epilepsy Foundation case study

Industry

Beneficial Deployments

Company size

Medium


Claude Platform

Claude Platform

Location

North America

Partner

AWS

July 17, 2026

Read customer story

[Read customer story](/customers/epilepsy-foundation)

Read customer story

[View story](/customers/epilepsy-foundation-qa)

View story

### Epilepsy Foundation Q&A

Industry

Beneficial Deployments

Company size

Medium


Claude Platform

Claude for Nonprofits

Claude Platform

Location

North America

Partner

AWS

July 17, 2026

Read customer story

[Read customer story](/customers/epilepsy-foundation-qa)

Read customer story

[View story](/customers/eve-legal)

View story

### Eve Legal

Industry

Legal

Company size

Startup


Claude Platform

Claude Code

Claude Platform

Location

North America

Partner

July 17, 2026

Read customer story

[Read customer story](/customers/eve-legal)

Read customer story

[View story](/customers/rainn)

View story

### RAINN

Industry

Beneficial Deployments

Company size

Small


Claude for Nonprofits

Claude Code

Claude Enterprise

Claude for Nonprofits

Location

North America

Partner

July 15, 2026

Read customer story

[Read customer story](/customers/rainn)

Read customer story

[View story](/customers/national-domestic-workers-alliance-qa)

View story

### National Domestic Workers Alliance Q&A

Industry

Beneficial Deployments

Company size

Small


Claude for Nonprofits

Claude Platform

Claude for Nonprofits

Location

North America

Partner

July 17, 2026

Read customer story

[Read customer story](/customers/national-domestic-workers-alliance-qa)

Read customer story

[View story](/customers/national-domestic-workers-alliance)

View story

### National Domestic Workers Alliance

Industry

Beneficial Deployments

Company size

Small


Claude for Nonprofits

Location

North America

Partner

July 17, 2026

Read customer story

[Read customer story](/customers/national-domestic-workers-alliance)

Read customer story

[View story](/customers/lg-cns)

View story

### LG CNS

Industry

Professional services

Company size

Large


Claude Code

Claude Code

Location

Asia Pacific

Partner

AWS

July 9, 2026

Read customer story

[Read customer story](/customers/lg-cns)

Read customer story

[View story](/customers/advantage-solutions)

View story

### Advantage Solutions

Industry

Retail Services

Company size

Large


Claude Enterprise

Claude Code

Claude Cowork

Claude Enterprise

Location

North America

Partner

Tenex

July 8, 2026

Read customer story

[Read customer story](/customers/advantage-solutions)

Read customer story

[View story](/customers/pacific-community-ventures-qa)

View story

### Pacific Community Ventures Q&A

Industry


Company size

Small


Claude Platform

Claude for Nonprofits

Claude Platform

Location

North America

Partner

July 8, 2026

Read customer story

[Read customer story](/customers/pacific-community-ventures-qa)

Read customer story

[View story](/customers/pacific-community-ventures)

View story

### Pacific Community Ventures

Industry

Beneficial Deployments

Company size

Small


Claude Platform

Claude for Nonprofits

Claude Platform

Location

North America

Partner

July 8, 2026

Read customer story

[Read customer story](/customers/pacific-community-ventures)

Read customer story

[View story](/customers/blank-metal-qa)

View story

### Blank Metal

Industry

Professional services

Company size

Small


Claude Cowork

Claude Code

Claude Enterprise

Claude Cowork

Location

North America

Partner

June 29, 2026

Read customer story

[Read customer story](/customers/blank-metal-qa)

Read customer story

[View story](/customers/cox-and-accenture)

View story

### Cox x Accenture

Industry

Telecommunications

Company size

Large


Claude Platform

Claude Code

Claude Cowork

Claude Platform

Location

North America

Partner

Accenture

June 29, 2026

Read customer story

[Read customer story](/customers/cox-and-accenture)

Read customer story

[View story](/customers/cox-communications-qa)

View story

### Cox Communications

Industry

Telecommunications

Company size

Large


Claude Code

Claude Cowork

Claude Enterprise

Claude Code

Location

North America

Partner

Accenture

June 25, 2026

Read customer story

[Read customer story](/customers/cox-communications-qa)

Read customer story

[View story](/customers/kai)

View story

### Kai

Industry

Cybersecurity

Company size

Startup


Claude Platform

Location

North America

Partner

AWS

June 25, 2026

Read customer story

[Read customer story](/customers/kai)

Read customer story

[View story](/customers/vercel-qa)

View story

### Vercel Q&A

Industry

Software

Company size

Large


Claude Enterprise

Claude Code

Claude Enterprise

Location

North America

Partner

June 24, 2026

Read customer story

[Read customer story](/customers/vercel-qa)

Read customer story

[View story](/customers/box)

View story

### Box

Industry

Software

Company size

Large


Claude Platform

Claude Platform

Location

North America

Partner

June 23, 2026

Read customer story

[Read customer story](/customers/box)

Read customer story

[View story](/customers/quantium-qa)

View story

### Quantium Q&A

Industry

Professional services

Company size

Large


Claude Enterprise

Claude Code

Claude Cowork

Claude Enterprise

Location

Asia Pacific

Partner

June 22, 2026

Read customer story

[Read customer story](/customers/quantium-qa)

Read customer story

[View story](/customers/juno)

View story

### Juno

Industry

Software

Company size

Startup


Claude Platform

Claude Code

Claude Cowork

Claude Platform

Location

North America

Partner

June 16, 2026

Read customer story

[Read customer story](/customers/juno)

Read customer story

[View story](/customers/cursor-qa)

View story

### Cursor Q&A

Industry

Software

Company size

Large


Claude Code

Claude Platform

Location

North America

Partner

June 10, 2026

Read customer story

[Read customer story](/customers/cursor-qa)

Read customer story

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---
## customer-stories-claude-by-anthropic-a67851c410.md

# Meet the teams building what’s next

Businesses build with Claude for the problems that matter most. Our customers include enterprises and startups across financial services, healthcare, legal, and more.


[Contact sales](/contact-sales)


[Prev](#)

Prev


Filter and sort

Sort by

Sort byNewestAlphabetically (A to Z)Alphabetically (Z to A)

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Cybersecurity

Ecommerce

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Energy

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Legal

Life sciences

Marketing and advertising

Professional services

Recruiting

Retail Services

Scientific research

Software

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Claude for Nonprofits

Claude Agent SDK

Claude Managed Agents

Claude Cowork

Claude Enterprise

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Claude Platform

Size

Large

Medium

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Kai delivers preemptive exposure management with Claude

Kai

Startup

AWS

North America

June 25, 2026

Cybersecurity

Claude Platform

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View story

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June 24, 2026

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Claude Agent SDK

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Medium


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North America

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AWS

July 17, 2026

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### Epilepsy Foundation case study

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Medium


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Claude Platform

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North America

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AWS

July 17, 2026

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### Epilepsy Foundation Q&A

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Medium


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July 17, 2026

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### Eve Legal

Industry

Legal

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July 17, 2026

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July 15, 2026

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### National Domestic Workers Alliance Q&A

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Claude for Nonprofits

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July 17, 2026

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### National Domestic Workers Alliance

Industry

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Company size

Small


Claude for Nonprofits

Location

North America

Partner

July 17, 2026

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July 8, 2026

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July 8, 2026

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### Pacific Community Ventures

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Small


Claude Platform

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July 8, 2026

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June 25, 2026

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---
## customer-support-claude-by-anthropic-df28b64d8d.md

# Build AI support agents with a more human touch

With enhanced reasoning and a human-like tone, Claude uses your internal knowledge to take relevant action across systems and tools.

Start building

[Start building](https://platform.claude.com/)

Start building


[Contact sales](/contact-sales)


## Transform support 
experiences with Claude

Claude listens carefully, follows instructions precisely, 
and thinks through complex problems.

### Help customers faster 
with intelligent 
conversation routing

### Deliver personalized 
responses in any language, across any channel

### Cut resolution times and support costs while increasing customer satisfaction‍

## Get to production faster with 
the Claude Developer Platform

One platform to build, test, and iterate on your AI deployment.

Prompt

Classify all customer support tickets into the most relevant category.  
  
Here is the list of categories to choose from:{{CATEGORY_LIST}}  
  
Here is the content of the support ticket:{{TICKET_CONTENT}}

What would you like to improve?

Please include a rationale for the classification.

You are an AI assistant specialized in classifying customer support tickets. Your task is to analyze the content of a given ticket and assign it to the most appropriate category from a predefined list. You will also provide reasoning for your classification decision.


First, let's review the available categories:

\<category_list\>  
{{CATEGORY_LIST}}  
\</category_list\>

Now, here is the content of the support ticket you need to classify:

\<ticket_content\>  
{{TICKET_CONTENT}}  
\</ticket_content\>


Please follow these steps to complete the task:  
– Carefully read and analyze the ticket content.  
– Consider how the content relates to each of the available categories.  
– Choose the most appropriate category for the ticket.  
– Provide a detailed explanation of your reasoning process.


Use the following structure for your response:  
\<classification_analysis\>

In this section, break down your thought process:  
– Quote the most relevant parts of the ticket content.  
– List each category and note how it relates to the ticket content.  
– For each category, provide arguments for and against classifying the ticket into that category.  
– Rank the top 3 most likely categories.  
\</classification_analysis\>

\<classification\>  
\<category\>Your chosen category goes here\</category\>  
\<reasoning\>A concise summary of your reasoning for choosing this category\</reasoning\>  
\</classification\>


Remember to be thorough in your analysis and clear in your explanation. Your goal is to provide an accurate classification with well-supported reasoning.

### Built for developers

- Build faster with pre-built cookbooks and guides
- Improve and evaluate your prompts with the Workbench
- Optimize for intelligence and cost with prompt caching

## See what customer experience teams are saying

[Play video](#)

Play video

“We tested accuracy of the response and the ability of the AI models to have the tone and persona that represented our brand. In both of those cases, we found that Claude models were best for Lyft’s needs.”

Read story

[Read story](https://claude.com/customers/lyft)

Read story

Elyse Hovanesian, Product Lead for AI in Support

“Anthropic provides exceptional support, giving us direct access to expert researchers who help us get the most out of Claude. Our close partnership has been instrumental in pushing output quality for our customers.”

Nhung Ho, Vice President of AI

“With Claude, we’re not just automating customer service—we’re elevating it to truly human quality. This lets support teams think more strategically about customer experience and what makes interactions genuinely valuable.”

Read story

[Read story](https://www.claude.com/customers/intercom)

Read story

Fergal Reid, VP of AI

“Claude performed so well that we’re reevaluating our entire model infrastructure. The reasoning capabilities are significantly better, and the conversational tone feels much more natural even out of the box.”

John Wang, Co-founder

“We think Claude will help Coinbase build solutions for different customer segments and bring a billion customers to the crypto economy.”

Varsha Mahadevan, Senior Engineering Manager

“Businesses will use generative AI, Q included, to tackle ambiguous and highly-fluid self-service use cases. This enables human agents to focus on complex issues that require expertise, enhancing customer satisfaction and employee development.”

Jack Hutton, Principal Product Manager for Amazon Q in Connect

“Claude Sonnet delivers the best accuracy, which is crucial for our highly sensitive use cases like refunds and cancellations.”

Chyngyz Dzhumanazarov, Co-founder and CEO

“Claude fundamentally changes what’s possible in automated customer care. The ability to have nuanced, context-aware conversations through secure enterprise channels opens up entirely new possibilities for how companies and customers interact.”

Michael Griffiths, Senior Director of Data Science

“Claude is uniquely skilled at understanding and following intricate, multi-step processes with high accuracy. It can navigate the nuanced business logic of each company’s support processes, while catching potential errors before they happen.”

Ashwin Sreenivas, CTO and co-founder

[Prev](#)

Prev

0/5


## Customer support resources 

[Learn how to get started with our API](https://platform.claude.com/docs)

Learn how to get started with our API

Learn how to get started with our API

Developer doc

[Developer doc](https://platform.claude.com/docs)

Developer doc

[Start building with our customer support quickstart](https://github.com/anthropics/anthropic-quickstarts/tree/main/customer-support-agent)

Start building with our customer support quickstart

Start building with our customer support quickstart

Quickstart

[Quickstart](https://github.com/anthropics/anthropic-quickstarts/tree/main/customer-support-agent)

Quickstart

[See how other companies are powering customer support agents with Claude](/customers)

See how other companies are powering customer support agents with Claude

See how other companies are powering customer support agents with Claude

Customer stories

[Customer stories](/customers)

Customer stories

[Homepage](https://claude.com)

Homepage


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Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

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  [Opus](https://www.anthropic.com/claude/opus)
  Opus

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  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

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  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

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  [Customer support](/solutions/customer-support)
  Customer support

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  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

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  [Enterprise](/solutions/enterprise)
  Enterprise

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  Financial services

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  Government

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  Healthcare

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  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

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  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
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- Community

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  Community

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- Customer stories

  [Customer stories](/customers)
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- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
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- Tutorials

  [Tutorials](/resources/tutorials)
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- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

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  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## decagon-claude-platform-api-case-study-claude-by-anthropic-300898a888.md

# Decagon delivers white-glove customer service at scale with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Small

Product:

Claude Platform

Location:

North America

70% reduction

in over-inferencing rates

98% positive

developer feedback on AI comments

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Decagon, a software platform that powers customer support, uses Claude to create AI agents that deliver hyper-personalized, 24/7 customer service. By integrating with existing ticketing systems and customer databases, Decagon allows enterprises across diverse industries to provide white-glove support at scale, handling simple inquiries to complex processes that previously required human agents.

With Claude, Decagon:

- Reduced over-inferencing rates by 70%
- Powers support for both B2B and B2C companies across multiple industries - from consumer platforms like Eventbrite to business software like Rippling
- Sees higher customer satisfaction due to Claude's ability to follow complex instructions and policies exactly
- Decreased their own customer support volume, freeing up times and resources for growing their business

## Delivering AI-powered support that doesn't feel like AI

Decagon addresses a critical challenge for enterprises: providing affordable, high-quality, personalized customer support. Traditional automated systems frustrate customers with irrelevant help articles or generic responses. As Ashwin Sreenivas, CTO and co-founder of Decagon, explains, "Most automated solutions either point you to a generic help article or give you a list of steps to follow. Even recent AI-powered tools feel impersonal and put the burden on the customer to do all the work. We saw an opportunity to create something that truly acts like a skilled support agent - understanding your specific situation and taking care of everything for you."

## Proven excellence in navigating business logic and enterprise security

After evaluating various AI models, Decagon selected Claude for its ability to digest and act on complex instructions and for its enterprise-grade security. "Claude is uniquely skilled at understanding and following intricate, multi-step processes with high accuracy," says Sreenivas. "It can navigate the nuanced business logic of each company's support processes, while catching potential errors before they happen."

## Flexible, reliable AI that customers use a million different ways

Thanks to Claude, Decagon's customers are deploying AI agents that adhere to their policies and practices with remarkable accuracy, representing their brand voice with high fidelity in every interaction. Substack, a self-publishing platform, uses agents to assist writers with platform-specific questions, troubleshoot publishing issues, and explain monetization options. Rippling, a back-office platform for small businesses, replaced their automated decision-tree logic with a Claude-powered agent to guide clients through complex HR and payroll processes while ensuring compliance with local regulations.

With Claude, end-users resolve issues without human intervention in most cases. Sreenivas explains, "It's not just about answering questions - our AI agents actually complete tasks for customers. Rather than giving instructions for a refund, the agent checks your eligibility, processes the refund through the payment system, and handles all the steps a human agent would have done. From the customer's perspective, it's as good as talking to a skilled support representative."

## The future of personalized support across the customer journey

Decagon sees AI-powered support as the start of a broader revolution in customer experience. Sreenivas says, "We're in the business of understanding how organizations want to interface with their customers. Once we understand that core DNA, we can help scale it across every touchpoint." Beyond basic support, Decagon envisions AI agents that proactively guide customers to success, educate prospects, seamlessly handle sales qualification, and accelerate onboarding. By automating routine interactions, these AI solutions enable employees to focus on building relationships and growing the business.

Looking ahead, Sreenivas envisions a future of universal personalized service, saying "For consumers, the impact will be transformative. Everyone will have access to hyper-personalized, on-demand support - even at 2AM on Christmas morning. For businesses, it's a game-changer because they can finally give all customers a white-glove experience without breaking the bank. And for support agents, it's a positive shift. They can move away from repetitive questions and focus on what humans excel at - building relationships and solving complex problems that require empathy and nuanced understanding."

With Claude's help, Decagon is working to make this vision a reality for businesses of all sizes across diverse industries. By combining Claude's advanced capabilities with their deep understanding of customer interactions, they're not just improving support - they're transforming how businesses and customers connect, one conversation at a time.


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


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Write

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- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## delight-ai-claude-code-case-study-claude-by-anthropic-36c0e4aa96.md

# Inside Delight.ai’s AI/ML team: Building internal tools with Claude Code


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Startup

Product:

Claude Code

Partner:

AWS

Location:

North America

1 week → 1–2 days

Time to fix and redeploy a production AI agent issue

Every customer deployment regression-tested

through Claude Code-built internal tooling

Claude on Amazon Bedrock

Build innovative AI applications with safer systems from Anthropic, supported by secure infrastructure from AWS.

Read more

[Read more](#)

Read more

Claude on Amazon Bedrock


Build innovative AI applications with safer systems from Anthropic, supported by secure infrastructure from AWS.

Video caption


Claude on Amazon Bedrock

Build innovative AI applications with safer systems from Anthropic, supported by secure infrastructure from AWS.

[Prev](#)

Prev


[Delight.ai](http://delight.ai) builds AI agents for customer support on top of Sendbird's messaging, voice, and video infrastructure, which handles 7 billion monthly conversations for enterprise companies. With Claude as its primary model, its AI concierge resolves complex, high-stakes interactions across retail, travel, B2B SaaS, and marketplaces that previously needed human escalation.

We sat down with Clara Park, a software engineer on Sendbird's AI/ML team. Using Claude Code, she builds the internal tooling that gets every customer's agent ready for production.

## Anthropic: For people who aren't familiar with Delight AI, what does the product do, and where does Claude Code fit into your team's work?

**Clara Park, Sendbird:** We deploy AI agents for companies like Mixpanel and on-demand services across retail and travel, handling high-volume conversations around subscription changes, order support, and the kinds of edge cases that used to get escalated to a human. Claude is one of the primary models powering those agents. On the AI/ML team, Claude Code is also what we use to build the internal tooling that gets every Delight AI deployment ready for production. We've essentially built our whole debugging and regression testing workflow on Claude Code. It lets us test agents at scale and catch issues before they reach customers, which we couldn't really do before.

## After Claude Code, the time to fix a production AI agent issue dropped from about a week to one or two days. Walk us through what changed.

**Park:** AI agent conversations are never perfect, and errors like wrong pricing or incorrect legal language would demand an immediate fix. After an agent goes into production, it used to take us about a week to fix issues, test, and deploy. Now it takes just one or two days max. The week was mostly manual work. Every AI engineer had their own Python notebook for generating test conversations and labeling them, which was inefficient. After we integrated everything into one tool all the engineers use, the time dropped. If we see a conversation in production with issues now, we can fix it directly.

Since adopting Claude Code in November, our weekly pull request creation and PR merge counts have roughly doubled. In early November, we had around 700 PRs created and 600 merged per week; by May, we were closer to 1.6K PRs created and 1.3K merged per week. This also aligns with our Claude Code token usage growth.

"Since adopting Claude Code in November, our weekly pull request creation and PR merge counts have roughly doubled."

Clara Park

Software engineer, Delight.ai

## How has Delight.ai’s approach to AI evolved to get to where you are now?

**Park:** Early on, our agents were plain RAG chatbots. Then the industry moved into a deflection era, where the goal was keeping tickets away from human agents, with AI resolving the simple ones. As models got better at tool calling, longer context, and reasoning through multi-step problems, our agents evolved to covering the full lifecycle of a request. For example, a customer comes in to change their plan, realizes they were overcharged last month, and wants to update their payment method. The agent handles all three in one conversation. 

Anthropic: You're running a multi-model architecture. How do you decide which model handles what?

**Park:** Different tasks have different criteria. During support conversations, we run safeguards against prompt injection, like someone falsely claiming a paid membership is free, for example. After the conversation ends, we run a separate analytics pass: classifying topics, analyzing sentiment, and checking for hallucinations.

The tradeoffs shift depending on the task. Summary generation needs to be fast. Hallucination detection can afford to be slower, but accuracy matters more there. We maintain an internal test set built from real examples of the behaviors we care about: hallucinations, out-of-scope handling, and intent classification edge cases. Whichever model performs best on a given task is what we use.

## You've built a system that clusters issues from production conversations and surfaces AI suggestions to customers about what to fix. Why Claude Opus for that work?

**Park:** Analyzing production conversations is genuinely complex work. As an engineering team, we cluster issues by topic across thousands of conversations, then generate suggested fixes. Not one-off patches, but general improvements the customer can act on. That output goes directly to the customer, so it has to be right. We tested lower-cost models first. They produced repetitive labels and kept surfacing minor issues while missing the critical ones. For a multi-step pipeline like that (cluster, synthesize, recommend) where the result is what the customer sees and acts on, we needed a model that could hold the whole thing together. That's why we use Opus 4.8.

## Walk us through the internal tooling your team has built with Claude Code.

**Park:** The first is a conversation debugger. When an agent has a problem in production, the tool fetches the conversation log, surfaces the system prompt, and shows us expected versus actual behavior side by side. We run that analysis through Opus to pinpoint where to fix it. The second is our regression testing tool. You give it a user persona and a scenario to test, and it automatically generates conversations and runs them at scale. We use it to validate every customer's agent before it goes into production. After that, the customer's own QA team runs through it and gives us the go-ahead to ship.

## Beyond the tools, how has Claude Code changed your day-to-day as an engineer?

**Park:** Volume, mostly. Before, I could get through one or two tickets a day. Now I can hand something off to Claude Code, step away, and come back when it's done. It's also changed how I approach architectural decisions. I used to take those straight to my manager or a senior engineer. Now I work through them with Claude Code first and come to the conversation with options already on the table. That's been genuinely useful.

Claude Code

Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.

Read more

[Read more](/product/claude-code)

Read more

Claude Code


Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.

Video caption


Claude Code

Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.

"We've essentially built our whole debugging and regression testing workflow on Claude Code. It lets us test agents at scale and catch issues before they reach customers, which we couldn't really do before."

Clara Park

Software engineer, Delight.ai

## What does Delight's infrastructure look like behind the scenes?

**Park:** We run Claude on Amazon Bedrock and the direct Anthropic API as peer routes. An internal proxy picks between them per request based on real-time latency, error rates, and capacity. Whichever path is responding faster and cleaner gets the request. Rate limit errors are critical for us: customers buy an AI agent specifically because they want 24/7 support, so any gap there is a product failure. 

Bedrock is valuable because it gives us additional enterprise-ready infrastructure, regional flexibility, compliance alignment for some customers, and another capacity path for reliability.

Running both paths improves reliability in two ways. It gives us provider-level redundancy, so a slowdown or throttling event on one route doesn't automatically reach the customer. And it gives us more regional and infrastructure flexibility than running on a single path. On the integration side, once a model is set up, adding a new version is straightforward. We update the model name, set parameters for new features like extended thinking, and we're running.

## Has the Claude Platform shipped any capabilities recently that impressed you?

**Park:** The [advisor tool in Claude](https://platform.claude.com/docs/en/agents-and-tools/tool-use/advisor-tool) launched last month. A faster, cheaper model handles the work from start to finish. When it hits something too complex to figure out on its own, it pauses, consults Opus, gets a plan or a correction, and keeps going. Opus only steps in at the hard moments, not for every response.

That was exactly what we were trying to build ourselves. For lighter tasks, you don't need Opus on every turn. But for genuinely complex queries, you need that reasoning power, and we wanted a system that could tell the difference automatically. It solves the exact problem we were going after.

## What's next? Where is the team taking this?

**Park:** The biggest is what we call Zero-Touch Improvement, which is really AI improving AI: the agent learns continuously, customers can see what's going wrong and why, and fixes happen without a human in the loop. Today they have to come to us to diagnose and deploy a fix. We want them to own that themselves.

Voice is the other push, where latency isn't just a metric, it's the product. A small delay breaks the feeling of a real conversation.

Finally, there’s  memory. Most agents in the market still start every conversation from zero. When a customer comes back, the agent should already know their history and what's been resolved. That's the shift from a support interaction to a relationship with the brand.

Claude Code on the web

Delegate coding tasks directly from your browser. Kick off multiple sessions in parallel across repositories, with real-time progress tracking.

Claude Code on the web


Delegate coding tasks directly from your browser. Kick off multiple sessions in parallel across repositories, with real-time progress tracking.

Video caption


Claude Code on the web

Delegate coding tasks directly from your browser. Kick off multiple sessions in parallel across repositories, with real-time progress tracking.

[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


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  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## delivery-hero-claude-platform-api-case-study-claude-by-anthropic-5e6bf228df.md

# How Delivery Hero's agent merges 100+ pull requests a day with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Large

Product:

Claude Platform

Claude Code

Partner:

Google

Location:

EMEA

\>100 merged pull requests per day

From Herogen, Delivery Hero's autonomous software delivery agent

85% success rate

Most tasks completed with zero to one developer interactions

[Delivery Hero](https://www.deliveryhero.com/) operates in about 65 countries, connecting customers with restaurants, grocery stores, and shops through local brands. The company's tech teams are spread across dozens of these regional operations, many of which were independent startups before being acquired, each with its own cloud providers, programming languages, and engineering culture. When Delivery Hero centralized its developer platform, it needed a way to give thousands of engineers access to the best AI models without months of procurement delays. Google Cloud provided that path, and Claude quickly became the model of choice.

## With Claude, Delivery Hero achieved:

- \>100 merged pull requests per day from Herogen, Delivery Hero's autonomous software delivery agent, about 9% of all PRs 
- 85% success rate on assigned tickets, with most requiring zero to one developer interactions
- 18x the original quarterly goal for merged pull requests in Q1 2026
- Cross-repository changes across hundreds of codebases, previously a multi-day effort, completed in minutes
- 95% Claude model usage across central engineering teams
- A 9-to-2 preference for Claude over the next closest option in a survey of the company's CTO group

## The challenge

Claude on Google Cloud

Build advanced AI agents with Claude on Google Cloud.

Read more

[Read more](https://claude.com/partners/google-cloud)

Read more

Claude on Google Cloud


Build advanced AI agents with Claude on Google Cloud.


Claude on Google Cloud

Build advanced AI agents with Claude on Google Cloud.

## Centralizing engineering across a global network of teams

Since its founding in 2011, Delivery Hero has brought local delivery leaders into a global group of brands that now processes over 11 million orders daily. For years, each of these local brands ran with near-total autonomy over technical decisions. That approach worked during hypergrowth, but as the company began centralizing around 2021, it created a problem: every team had different build systems, different infrastructure setups, and deeply held preferences about all of it. Some teams still had traditional structures with strict distinctions between developers, testers, and system administrators. Others had adopted cross-functional teams that owned, tested, and operated everything they built.

"There's always a certain history and attachment to whatever engineers have at the moment," said Rodrigue Schäfer, Vice President of Platform at Delivery Hero. "Convincing everybody that a global developer platform might be a good idea took around a year and a half."

The challenge extended to AI tooling. Starting in mid-2024, Delivery Hero entered an experimentation phase, allowing different teams to pilot different solutions. The results were promising across the board, but the decentralized approach made it hard to measure success consistently or push for adoption at scale. Many engineers within the platform organization remained skeptical about the competitive edge of agentic engineering until late 2025, when a new generation of models changed what was possible.

## The solution

Claude Code

Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.

Read more

[Read more](/product/claude-code)

Read more

Claude Code


Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.


Claude Code

Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.

## Selecting Claude on Google Cloud

Delivery Hero centralized its approach using Google Cloud, which hosts Claude and other AI models as a managed service. The company needed a way to give engineers across the entire organization access to the same models without locking them into a single tool, and without months of procurement delays for each new integration. "The tooling itself wasn't the main driver of the success of agentic engineering," Schäfer said. "The main driver was the new models that were substantially better in terms of quality."

Google Cloud solved the access problem. By placing a proxy called LiteLLM in front of the platform, Delivery Hero could route engineers to the best available models regardless of which coding tools they preferred. "Google Cloud allowed us to set up a proxy and give our engineers choice by offering all Google Cloud models, hooked up with whatever tools they use," Schäfer said. "This combination lets us move forward with the newest models. Otherwise, we might need to wait several months."

Once the infrastructure was in place, the preference became clear. A survey of Delivery Hero's CTO group showed nine votes for the Claude setup versus two for the next closest alternative. Usage data confirmed the pattern: across the company's central engineering teams, Claude models account for roughly 95% of all LiteLLM requests.

"Google Cloud allowed us to set up a proxy and give our engineers choice by offering all Google Cloud models, hooked up with whatever tools they use."

Rodrigue Schäfer

Vice President of Platform, Delivery Hero


## The outcome

## Herogen: an autonomous agent for software delivery

The biggest product to emerge from this infrastructure is Herogen, an autonomous software delivery agent built on Claude Opus 4.5 as its primary coding model. The origin was scrappy, reflecting Delivery Hero’s approach to intrapreneurship. "We had a strong belief in this product and the technology," Schäfer said. "We pulled in a principal engineer and two staff engineers and put them on this as a virtual team, self-funded within my organization.”

Herogen picks up tasks assigned through Jira, writes the code, runs and iterates on tests, then submits the result as a pull request, a proposed code change for review. A "council of agents" that includes both Claude and Gemini reviews the code from different perspectives before a human does a final check. Using multiple models for review is intentional: it reduces the chance that blind spots in any single model's training data slip through.

The team shipped an MVP with a single merged pull request in Q4 2025. From there, the trajectory was steep. "Our goal for Q1 was 100 merged pull requests," Schäfer said. "We met that before we went GA in February. Then we set 500, met that, doubled to 1,000, met that. We ended the quarter at 18 times the original goal."

Herogen now processes more than 100 merged pull requests per day, a volume that Schäfer noted is what a typical engineer produces in an entire year. Only about 15% of the company's engineers are using it so far. The agent is particularly effective at tasks that span large numbers of code repositories: infrastructure configuration updates and refactoring work that would otherwise require an engineer to open each repo individually. Schäfer's team has seen pull requests that refactored over 50 files in a single repository.

"Agentic engineering replaces rigid programming syntax with the fluidity of natural language,” Schäfer explained. “By embedding this technology into the heart of our software delivery via Herogen, we have moved the primary interface to the change request itself. This allows our engineers to lead with intent rather than code, liberating them to focus on high-level innovation and complex problem-solving. It's about achieving quality as high as possible and going toward zero interactions with developers.”

Claude Code fills a different role alongside Herogen. Where Herogen is designed for autonomous task completion on existing code, Claude Code supports engineers in more exploratory work: building new projects from scratch, experimenting with design approaches, and features that benefit from back-and-forth between the developer and the model. Schäfer described the relationship as one of "symbiosis between the engineer and the agent." One team used Claude Code to overhaul a design system across 100 UI components, a task that would have taken an engineer at least a week. Claude Code finished it in minutes.

## Looking ahead

Schäfer is set to expand Delivery Hero’s Herogen team and raise its year-end ambitions significantly. The roadmap includes coordinating changes across multiple connected services, Slack integration for human handoffs, and the ability for engineers to call Herogen into existing pull requests. Beyond Herogen, Schäfer is building a dedicated team that will provide a Claude-based tool stack tailored to Delivery Hero's internal infrastructure, with built-in context for connecting to the company's payment APIs, order APIs, and proprietary infrastructure definitions. The goal is to deploy Claude to approximately 50% of its over 4,000 engineers.

Schäfer is also candid about what comes next. As agentic engineering accelerates the development phase, the constraint shifts downstream. "If you churn out five times more changes to your production environment, you will have five times more incidents if the change failure rate remains at the same level," he noted. The team is investing in agent-driven operations and safer rollouts alongside expanding what Herogen can build.

"Every fifth pull request that's merged, we want that to be done by Herogen in 2026," Schäfer said. "It's a very ambitious target, but we're betting on the improvement in LLMs, especially in Claude, to help us with that."

"This allows our engineers to lead with intent rather than code, liberating them to focus on high-level innovation and complex problem-solving."

Rodrigue Schäfer

Vice President of Platform, Delivery Hero

## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


Thank you! Your submission has been received!

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Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## descript-claude-platform-api-case-study-claude-by-anthropic-98fe8dd2d5.md

# Descript brings creative taste to agentic video editing with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Small

Product:

Claude Platform

Location:

North America

13–23% higher intent adherence than leading competitors

Claude Opus 4.6 outperformed other frontier models on Descript's evaluation criteria for translating creative intent

Two thirds of users select a Claude model in Descript’s agent

Descript also ships Claude Sonnet as the default model for its agent

Descript makes video editing work like editing a document: users change the text, and the video updates to match. Last year, the team launched Underlord, an AI agent powered by Claude, that automates complex edits users would otherwise do manually. In January 2026, Descript shipped major updates to Underlord, with Claude Sonnet 4.5 as the default model for self-serve, and Opus 4.6 for enterprise customers.

## With Claude, Descript achieved:

- 13–23% higher intent adherence for Claude Opus 4.6 over leading frontier models in internal evaluations, measured across 100+ real-world test cases
- Two-thirds of models manually selected in the model picker are Claude models
- 9% higher export rate for agent users compared to non-agent users, with nearly 50% more edits made per export demonstrating a deeper creative process
- 46% higher free-to-paid conversion among users who engaged with Underlord compared to otherwise active free users who did not
- 30%+ of all Descript projects now using its agent Underlord at some point in the project lifecycle
- Integration of new Claude models in as little as half a day
- Opus 4.6 outperformed other frontier models on Descript's "Do What I Asked" evaluation criteria, which measures how well the model translates a user's creative intent into concrete editing actions.

## The challenge

Developer Platform

Use the Claude API to create new user experiences, products, and ways to work with the most advanced AI models on the market.

Read more

[Read more](/platform/api)

Read more

Developer Platform


Use the Claude API to create new user experiences, products, and ways to work with the most advanced AI models on the market.


Developer Platform

Use the Claude API to create new user experiences, products, and ways to work with the most advanced AI models on the market.

## From workflows to an open-world agent

Descript's AI journey didn't start with agents. The team initially built structured AI workflows: features like "Edit for clarity" or "Create clips" that ran through predetermined orchestration steps, using an LLM as an API call within a fixed pipeline. Descript first integrated Claude in mid-2024 for these workflows, where it excelled at understanding the flow of content and creating compelling clips from longer videos.

These workflows worked for their specific use cases but broke down at the edges. The old system had hard-coded pipelines for specific tasks: "Edit for clarity" would chunk a script, send it to an LLM, and batch-apply cuts. But if a user wanted something slightly different, like targeting only a few paragraphs for edits, or putting edits in a new composition instead of changing the original, the rigid orchestration couldn't accommodate it. "Sometimes users would want something that was a little bit different, and even with an open prompt box, it just wasn't going to work,” said Rachel Bloch Mellon, Head of AI Engineering. 

## The solution

Introducing Claude Opus 4.6

We’re upgrading our smartest model. The new Claude Opus 4.6 improves on its predecessor’s coding skills. It plans more carefully, sustains agentic tasks for longer, and features a 1M token context window.

Introducing Claude Opus 4.6


We’re upgrading our smartest model. The new Claude Opus 4.6 improves on its predecessor’s coding skills. It plans more carefully, sustains agentic tasks for longer, and features a 1M token context window.


Introducing Claude Opus 4.6

We’re upgrading our smartest model. The new Claude Opus 4.6 improves on its predecessor’s coding skills. It plans more carefully, sustains agentic tasks for longer, and features a 1M token context window.

## Selecting Claude for creative intent

Building Underlord as a fully agentic system meant the underlying model needed to reason about creative intent, coordinate dozens of tools, and make judgment calls about narrative flow.

Descript evaluated frontier models using an internal framework built around three dimensions: "Don't break things," "Do what I asked," and "Do it well." The team ran more than 100 test cases drawn from real user queries, weighted toward nuanced and difficult edits. Each test is scored by an LLM-as-judge that the team has calibrated against human reviewers. Opus 4.6 outperformed other leading frontier models by 13–23% on intent adherence, with corresponding advantages on quality.

That first dimension—whether it preserves the integrity of the user's project—mattered most. Users are far more tolerant of Underlord not quite nailing their creative preferences than of it overstepping, the team shared. "The degree of anger you see when people say 'it did too much' is much greater than when it didn't quite get the taste right," said Aleks Mistratov, Head of AI Product.

A lot of video editing comes down to taste. "We've found that Claude models do a better job converting very vague and high-level descriptions of taste into concrete edits that are holistically aligned with the user's intent," said Mistratov. "This produces more polished final videos with less required direction from the user."


## The outcome

## How Underlord with Claude changes the editing process

Descript offers all three Claude model tiers through Underlord's model picker: Sonnet models as the default for most users, Opus for enterprise customers who prioritize quality, and Haiku for fast, iterative sessions. More than two thirds of Underlord users default to or select a Claude model.

The advantages show up most clearly on tasks that require creative reasoning. A user uploads a hypnotherapy recording and asks Underlord to recommend where to lengthen or shorten pauses for therapeutic effect. A podcast host provides a detailed list of audio refinements: adjusting music transitions, balancing levels between speakers, adding chapter markers. "Opus outperforms the other leading models on those sorts of things," said Mistratov.

The collaborative workflows are where Underlord really comes alive. A user might ask: ‘Can you highlight parts of the script where an infographic might help me deliver my point?’ Then they review the suggestions and push back where they disagree. "Those types of collaborative workflows were impossible with one-shotting and workflows, and are far more possible now with the agent," Mistratov said.

Descript's philosophy is that Underlord should be a "co-editor to assist in creation, rather than a tool that can one-shot to a final result." That keeps users in the director's chair while Underlord handles the tedious work. "There is so much more of a positive reception of cutting out the drudgery, but keeping the user and the creator in control," Mistratov said.

The numbers tell a similar story. Agent users export at an 8.6% higher rate than non-agent users and make nearly 50% more edits per export, suggesting Underlord isn't replacing the creative process but deepening it. Over 30% of Descript projects now involve agentic editing at some point in the project lifecycle.

## Looking to the future

Descript's thesis was that building a generalized agent with broad context and low-level tools would let them ride improvements in frontier model intelligence. That bet has paid off: when Descript upgraded from Opus 4.5 to 4.6, quality metrics improved across the board on offline evals—with no changes to the agent harness. Opus 4.6 was also their fastest model integration yet: half a day from release to understanding the model's strengths and weaknesses. The team is now focused on multi-turn success metrics, moving beyond single-query evaluations to understanding how well the agent performs across entire collaborative editing sessions.

For the Descript team, the most meaningful impact isn't efficiency gains for power users. It's expanding who can make videos in the first place.

“Underlord might make a pro user who produces five videos a week much more efficient,” Mellon said. “But it’s an even bigger unlock for the teacher who wants to make engaging content for their students but doesn’t have the time to learn complex NLE software, or the time-constrained small business owner who wants to elevate their brand messaging.”

"It’s an unlock for the teacher who wants to make engaging content for their students but doesn’t have the time, or the time-constrained small business owner who wants to elevate their brand messaging."

Rachel Bloch Mellon

Head of AI Engineering, Descript

## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

Customer story

[Customer story](/customers/dust)

Customer story

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

Homepage


Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Write

[Button Text](#)

Button Text

Learn

[Button Text](#)

Button Text

Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## doctolib-claude-code-case-study-claude-by-anthropic-1b07fa7b81.md

# Doctolib accelerates developer productivity with Claude Code


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Healthcare

Company size:

Large

Product:

Claude Code

Location:

Europe

Hours instead of weeks

to migrate and replace legacy testing infrastructure

Self-service onboarding

to unfamiliar codebases and technology stacks

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Since 2013, Doctolib has been transforming healthcare across Europe, serving 420,000 health professionals and 90 million patients. The platform provides practitioners with an operating system that streamlines workflows through electronic health records, diagnostic support, prescription management, and AI-powered clinical solutions. Patient management tools handle scheduling, teleconsultation, and practice operations. For patients, Doctolib simplifies access to care with secure, proactive health management.

**With Claude Code, Doctolib:**

- Maintains technical documentation automatically with every code change
- Onboards engineers to unfamiliar codebases in days instead of weeks
- Reviews pull requests instantly without waiting for team availability
- Migrated their entire visual regression testing tool in hours rather than weeks
- Tackles technical debt systematically through reusable prompts and automated CI workflows

## The problem

Doctolib's engineering team faced a productivity paradox. As Europe's leading healthcare technology Operating System serving 420,000 health professionals and 90 million patients, the company needed to ship features faster while maintaining reliability for critical healthcare workflows. But administrative tasks consumed significant engineering time—writing documentation, creating tests, reviewing pull requests, and addressing technical debt pulled developers away from solving complex healthcare challenges.

"Engineers were spending valuable time on repeatable tasks instead of solving complex healthcare challenges," said Julien Tanay, Staff Engineer leading Doctolib's AI tooling program alongside Platform Product Manager Thomas Bentkowski.

The team needed to address three specific challenges: First, new engineers took weeks to contribute meaningfully to unfamiliar parts of the codebase. Second, pull request reviews created bottlenecks, with engineers waiting hours or days for teammate availability. Third, technical debt accumulated faster than the team could address it—migrations and documentation updates fell behind as engineers prioritized feature work.

## Doctolib pilots AI-assisted development with 30 engineers

After piloting Claude Code with 30 engineers and seeing promising productivity gains, Doctolib rolled out the tool to their entire development team.

Engineers could self-onboard in under five minutes across any IDE—VSCode, JetBrains, or CLI-based workflows. The team chose Claude Code specifically for its documentation, hands-on training courses through Anthropic's Skilljar platform, and flexible features including slash commands, subagents, and plan mode. The license-free, pay-as-you-go billing model allowed them to scale adoption without upfront commitments.

## Doctolib creates reusable AI workflows for common development tasks

Doctolib's platform team created a centralized repository of prompts, custom commands, and subagents that all developers pull during their initial Claude Code setup. Every engineer starts with proven, reusable workflows on day one—writing documentation, creating tests, reviewing code, and debugging common issues.

"Engineers can now start contributing to unfamiliar codebases immediately," said Tanay. "Instead of waiting weeks to understand a new service or library, they start a conversation with the code and begin making changes within days."

The team embedded Claude Code into their daily development workflow across several critical areas. Engineers write documentation and tests, review pull requests, and address technical debt through repeatable prompts for migrations and debugging. The tool's headless mode runs directly in their CI pipeline, automatically opening pull requests for routine maintenance tasks.

One project demonstrated the velocity gains: replacing the entire legacy visual regression testing infrastructure. "We completed the migration in hours, not weeks," said Tanay. "It's now in production handling all our screenshot comparisons."

The automated documentation workflow changed their maintenance burden. Every code change triggers a CI job that updates technical documentation automatically. This documentation-as-code approach keeps their technical docs current with very rare intervention.

Pull request reviews, previously a bottleneck requiring hours or days of wait time, now happen instantly. Their main infrastructure repository features automated Claude-powered reviews, catching issues earlier in the development cycle.

## The outcome

Claude Code has become the most-used AI tool on Doctolib's engineering team. Engineers self-onboard to the platform and start seeing productivity gains within minutes.

Teams now self-onboard to new projects on unfamiliar technology stacks—reducing ramp-up time from weeks to days.

"Engineers can now contribute to areas outside their expertise much faster," said Tanay. "This fundamentally changes our development velocity."

Doctolib plans to expand autonomous coding agents in Q1, moving from tickets directly to pull requests through GitHub Actions. They're also developing tailored AI-assisted reviews for triage and code quality, and implementing specs-driven development with Claude.

"We want to help shape the roadmap of Claude Code and explore what's possible with autonomous agents," said Tanay.

"Engineers can now contribute to areas outside their expertise much faster. This fundamentally changes our development velocity."

Julien Tanay

Staff Engineer, Doctolib


Video caption


[Prev](#)

Prev


## Related stories

[How can a medical lab keep patients at the center of its work while the caseload keeps growing?](/customers/arkana-labs)

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Customer story

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Customer story

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Customer story

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Customer story

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Medgate accelerates healthcare innovation with Claude Code

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Customer story

[Homepage](https://claude.com)

Homepage


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- Brainstorm creative ideas


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- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## dolly-claude-platform-api-case-study-claude-by-anthropic-8b61d15986.md

# Dolly helps teachers reclaim their work-life balance with Claude in Amazon Bedrock


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Education

Company size:

Small

Product:

Claude Platform

Partner:

AWS

Location:

Europe

60-70% reduction

in marking time for digital assessments

8-10 hours

saved per teacher per week

Read more

[Read more](#)

Read more


Video caption


Read more

[Read more](#)

Read more


Video caption


[Prev](#)

Prev


Dolly helps UK teachers save time by using Claude in [Amazon Bedrock](https://aws.amazon.com/bedrock/claude/) to instantly grade assignments, generate research-backed lesson content, and create detailed student progress reports.

**Key results with Claude**

- 60-70% reduction in marking time for digital quizzes and assessments
- 8-10 hours saved per teacher per week across multiple classes
- Quiz marking reduced from 1.5-2 hours to instant feedback for a class of 30
- 50% reduction in report writing time with AI-generated narrative summaries

## The teaching profession faces a workload crisis

UK teachers face a mounting crisis. According to the National Foundation for Education Research, workload pressures have pushed teacher supply to a critical state. Educators routinely carry home stacks of papers to grade, sacrificing their evenings and weekends to administrative tasks.

But volume is only part of the problem. "We discovered that teachers lack the time and proper tools to maintain quality records of student performance," said Owen Morgan, co-founder and CTO of Dolly. "Most rely on basic applications that pull generic comments from pre-written libraries, providing no real context or personalization."

Without meaningful student data, teachers miss crucial opportunities to intervene and support struggling learners. The repetitive administrative burden drives talented educators away from the profession entirely. Dolly's founding team, former teachers who left the classroom for software engineering roles because of these exact frustrations, experienced this firsthand.

The team recognized AI's transformative potential. Morgan explained, "With the right AI model, we could automate the time-consuming but necessary aspects of assessment. Teachers could get high-quality, personalized feedback for every student without grading on weekends. AI agents could research topics and generate engaging assignments. The technology existed to give teachers their lives back."

## Choosing Claude for accuracy and educational alignment

Dolly needed an AI model that could handle educational content with absolute accuracy while understanding nuanced requirements. "Claude's large context window was crucial," explained Morgan. "It lets us include full essays, curriculum standards, and historical student performance in a single prompt without losing focus on the grading task."

Technical capabilities were only part of the equation. Claude's approach to feedback sealed the deal. "Claude consistently delivers the kind of clear, constructive feedback that teachers would write themselves," Morgan noted. "It's encouraging, academically appropriate, and focused on helping students improve."

The structured output capabilities were essential for their use case. Morgan said, "Claude's accuracy in generating structured outputs surpassed that of other models in our evaluations." This reliability meant teachers could trust the system to format feedback consistently and extract key information from student work without errors.

The platform also needed to handle handwritten work, common in most classrooms. Claude's vision capabilities were essential. "We use Claude's vision features to convert handwritten student work into digital text while preserving the original formatting, spelling errors, and grammar mistakes," said Morgan. "Teachers get accurate digital copies of physical assignments."

Amazon Bedrock provided the perfect deployment solution. Morgan explained, "Using Amazon Bedrock ensures we maintain control of data sovereignty and it fits into our existing deployment and monitoring processes." For schools handling sensitive student data, this level of control was non-negotiable.

## How Claude powers efficient teaching workflows

Dolly built a custom Amazon Web Services (AWS) [Step Functions](https://aws.amazon.com/step-functions/) workflow to manage multi-stage prompting with Claude. Morgan explained, "We break complex tasks into focused steps, each handled by a separate Claude prompt. This improves output quality and makes our system easier to maintain." The architecture leverages Amazon Bedrock for model inference while ensuring data sovereignty, a critical requirement for educational institutions.

The platform transforms how teachers work. Claude-powered agents research topics before generating assignments and provide sources for verification. Digital quizzes receive instant grading with detailed feedback for each student. Teachers can create differentiated materials for various ability levels in minutes instead of hours. The system maintains real-time student reports based on AI-analyzed performance data.

Morgan emphasized that teachers retain full control, saying, "Teachers always have the final say. They can edit any content or feedback before sharing it with students. Dolly acts as an assistant, not a replacement."

## Teachers reclaim their time while students receive better support

The results have been transformative. Grading quizzes for a class of 30 students used to take 1.5 to 2 hours. Now it happens instantly with detailed feedback for each student. "What used to take hours now happens in seconds," Morgan shared. "And since quizzes are fundamental to checking understanding and strengthening recall, this is saving time and transforming how teachers track and support student progress."

Teachers describe a profound shift in their daily experience. Morgan said, "It's like having a teaching assistant who's always available, never gets tired, and can instantly adapt materials to match their students' needs." One teacher shared that it was the first time in years they'd left work without taking a stack of papers home to grade.

Students benefit from personalized feedback on every assignment, receiving individual attention that's often impossible in large classes. Parents appreciate the richer reports that go beyond simple grades to describe their child's strengths and areas for development. "Teachers are amazed by the depth of detail Dolly provides for each student," Morgan explained. "It lets them focus on actually teaching while still delivering better outcomes."

## Building the future of AI-enhanced education

Dolly's ambitions extend beyond administrative efficiency. Morgan said, "Dolly is evolving into a trusted collaborator for teachers. Next, we're focusing on personalized learning at scale."

The team envisions Claude in Amazon Bedrock helping generate fully personalized assignments based on individual student ability, prior knowledge, and engagement patterns. They're developing support for inquiry-based learning, with AI scaffolding open-ended questions and practical tasks aligned with proven educational frameworks.

"Our goal is to help teachers do what only humans can do," Morgan explained. He sees teachers focusing on insight, creativity, and genuine care while Dolly handles repetitive tasks. "With Anthropic as our AI partner, we're reimagining what's possible in education, giving teachers the tools to achieve more with less stress."


Video caption


[Prev](#)

Prev


## Related stories

[MagicSchool on building a safety layer for millions of student conversations](/customers/magicschool-qa)

MagicSchool on building a safety layer for millions of student conversations

MagicSchool on building a safety layer for millions of student conversations

Customer story

[Customer story](/customers/magicschool-qa)

Customer story

[How Syracuse University deployed Claude to every student, faculty member, and staff](/customers/syracuse)

How Syracuse University deployed Claude to every student, faculty member, and staff

How Syracuse University deployed Claude to every student, faculty member, and staff

Customer story

[Customer story](/customers/syracuse)

Customer story

[Why Syracuse University gave Claude to 30,000 students, faculty, and staff](/customers/syracuse-university)

Why Syracuse University gave Claude to 30,000 students, faculty, and staff

Why Syracuse University gave Claude to 30,000 students, faculty, and staff

Customer story

[Customer story](/customers/syracuse-university)

Customer story

[RileyBot creates safe AI learning experiences for students with Claude](/customers/rileybot)

RileyBot creates safe AI learning experiences for students with Claude

RileyBot creates safe AI learning experiences for students with Claude

Customer story

[Customer story](/customers/rileybot)

Customer story

[Homepage](https://claude.com)

Homepage


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  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

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  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


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  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## dust-claude-platform-api-case-study-claude-by-anthropic-60bf56cf3f.md

# Dust enables agents to go deeper at lower cost with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Startup

Product:

Claude Platform

Claude Code

Location:

Europe

\$10k/day saved

on model spend after optimizing prompt caching

8+ tool-calling steps per agent run

up from 4–5, with no engineering changes needed

[Dust](https://dust.tt/) is a multiplayer AI platform for human-agent collaboration. It gives companies a shared workspace where teams can build, deploy, and manage model-agnostic AI agents connected to their company knowledge, tools, and workflows. The agents read from a company's stack and write back to it: updating the CRM, drafting the report, or kicking off the workflow, without writing code. Teams at companies like Datadog, Vanta, and 1Password use Dust and together have deployed more than 300,000 agents.

## With Claude, Dust achieved:

- An 18% reduction in overall model spend, roughly \$10K per day, after optimizing prompt caching
- Increased cache reads from 30% to 65% of input tokens, cutting input spend by 22%
- An increase in autonomous tool-calling depth from 4–5 to 8+ steps per agent run, with no engineering changes
- A redesigned execution loop supporting up to 24 tool calls per run
- Deep Research workflows, orchestrated by Claude, that run for 10+ minutes across data warehouses, the web, and internal sources
- A standard integration layer built on Model Context Protocol (MCP), with Dust operating as both client and server

## The challenge

Claude Code

Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.

Read more

[Read more](/product/claude-code)

Read more

Claude Code


Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.


Claude Code

Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.

## Agents enterprise teams trust with real work

Dust's premise is that the people who build the most useful AI agents are the ones closest to the work. That includes the RevOps lead automating deal prep, the chief of staff rebuilding onboarding, or the support manager who turns ticket routing into a system. Dust calls them AI operators. "They're not always engineers,” said Stanislas Polu, co-founder and CTO of Dust. “They're the people who understand the work deeply enough to build the systems that automate it." 

For that premise to hold, the agents those operators build must be able to act reliably across a company's systems. What makes this possible is the model behind them. As Polu put it: "You can't save time with AI you don't trust. Our goal was to make AI agents accurate and capable enough that enterprise teams trust them to do real work, not just answer questions."

## The solution

Choosing the right Claude model

Learn when to use Haiku, Sonnet, or Opus to get better results and stay inside your rate limit. A practical guide to picking the right Claude model.

Choosing the right Claude model


Learn when to use Haiku, Sonnet, or Opus to get better results and stay inside your rate limit. A practical guide to picking the right Claude model.


Choosing the right Claude model

Learn when to use Haiku, Sonnet, or Opus to get better results and stay inside your rate limit. A practical guide to picking the right Claude model.

## Choosing the model agents could trust

Dust allows customers to pick the model behind any Dust agent from a dropdown menu, with no code changes required. In those comparisons, one pattern held, Paul said: “Claude consistently stood out on the criteria that matter most: instruction-following, nuanced writing, and reliable tool use.”

The difference showed up most clearly in autonomous research. As Claude's agentic capabilities improved, the number of sources it consulted for a single research task grew from five to fourteen. "The new Claude models didn't just answer the question; it proactively explored adjacent information and synthesized across sources," Polu noted. "That behavior is exactly what enterprise agents need."

## Complex workflows with optimized prompt caching 

Dust provides the orchestration, trust, and enterprise infrastructure around models like Claude. This includes an LLM picker and soon an automatic router, a retrieval pipeline connecting more than 100 data sources, a framework for delegating work across sub-agents, and the no-code agent builder itself. It also includes robust governance to control how Dust agents operate across a company’s systems: permission-aware retrieval, role-based access, and audit logs keep each agent within the data and tools its user is cleared for. Each model, including Claude, gets its own prompting and context strategy beneath the interface, so more capable models never translate into added complexity for users.

Earlier models produced truncated or unreliable results past a handful of tool calls; once Claude could chain many steps accurately, Dust raised the limit. "Our existing defaults, three tools per run with a maximum of eight, were too restrictive,” Polu said. “The model would hit the tool limit and produce truncated results." Dust redesigned its execution loop to support up to 24 tool calls per run.

That autonomy opened up complex workflows that weren't practical before. Dust's Deep Research agents now orchestrate sub-agents across data warehouses, the web, and internal sources, running for ten minutes or more to produce a single synthesized report. But the trade-off to longer runtime was increased token consumption. To offset this, Dust worked with Anthropic's Applied AI team to optimize prompt caching, landing on a three-tier structure: globally shared instructions cached for an hour, with workspace and per-user context on shorter windows. 

Dust also adopted Model Context Protocol (MCP), the open standard Anthropic created for connecting models to tools. As an MCP client, Dust's agents reach any compatible tool through one standard interface, creating an issue, updating a CRM record, or querying a database without a custom integration built for each; as a server, Dust exposes its own agents and context to other MCP-aware systems, the wiring that makes it the orchestration layer between Claude and a company's tools.

"The new Claude models didn't just answer the question; it proactively explored adjacent information and synthesized across sources."

Stanislas Polu

Co-founder and CTO of Dust


## The outcome

## \$10K a day saved, and agents that run deeper

The caching work paid off first on the bill. Cache reads doubled from about 30% to 65% of input tokens, input spend fell 22%, and overall model spend fell 18–19%: roughly \$10K saved per day. That efficiency gives Dust more capacity to run agents deeper and longer, instead of spending it on repeated context.

Use cases like deep research and workflow orchestration have helped Dust spread across teams, driving an average of 70% weekly active usage across customer organizations. That same pattern is visible inside Dust’s own team, where engineers use their day-to-day work as a testing ground for what the platform can bring to customers. "The role of an engineer at Dust is evolving from writing code to directing, reviewing, and orchestrating AI-generated output," Polu said. More attention now goes to architecture, product judgment, and quality. 

Claude Code is one of the tools driving that: a day-to-day coding partner, a GitHub Action reviewing pull requests, and a way to turn well-scoped tasks into ready-for-review PRs. One engineer built a skill that pulls company context from Dust mid-session. It is part of a broader move that took AI-written code at Dust from roughly 30% in early 2025 to between 60% and 90% today, depending on the engineer. The transition happened in weeks instead of months. “We're still figuring out what it means to be a great engineer in this paradigm," Polu said. "But we're pushing the envelope of what a small, focused team can ship when AI handles more of the mechanical work and humans focus on the decisions that actually matter."

"The role of an engineer at Dust is evolving from writing code to directing, reviewing, and orchestrating AI-generated output."

Stanislas Polu

Co-founder and CTO of Dust

## Related stories

[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

How Vercel built an ecosystem on the open skills standard

How Vercel built an ecosystem on the open skills standard

Customer story

[Customer story](/customers/vercel-qa)

Customer story

[Box builds document creation into its AI agent with Claude](/customers/box)

Box builds document creation into its AI agent with Claude

Box builds document creation into its AI agent with Claude

Customer story

[Customer story](/customers/box)

Customer story

[Juno helps people with chronic illness find patterns in their symptoms with Claude](/customers/juno)

Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

Customer story

[Customer story](/customers/juno)

Customer story

[A conversation with Cursor on building coding agents for professional developers](/customers/cursor-qa)

A conversation with Cursor on building coding agents for professional developers

A conversation with Cursor on building coding agents for professional developers

Customer story

[Customer story](/customers/cursor-qa)

Customer story

[Homepage](https://claude.com)

Homepage


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Write

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Learn

[Button Text](#)

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Code

[Button Text](#)

Button Text

Write

- Help me develop a unique voice for an audience


  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Learn

- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## duvo-claude-agent-sdk-case-study-claude-by-anthropic-5041da6c6d.md

# Duvo automates enterprise operations across legacy systems with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Industry:

Software

Company size:

Startup

Product:

Claude Platform

Location:

EMEA

€2.8M+ in annualized savings

captured in three months for one multi-billion-euro retailer

Eight weeks from first conversation to production deployment

with measured savings, on average

Building agents with the Claude Agent SDK

The Claude Agent SDK is a collection of tools that helps developers build powerful agents on top of Claude Code.

Read more

[Read more](https://claude.com/blog/building-agents-with-the-claude-agent-sdk)

Read more

Building agents with the Claude Agent SDK


The Claude Agent SDK is a collection of tools that helps developers build powerful agents on top of Claude Code.

Video caption


Building agents with the Claude Agent SDK

The Claude Agent SDK is a collection of tools that helps developers build powerful agents on top of Claude Code.

[Prev](#)

Prev


[Duvo](https://www.duvo.ai/) builds AI agents that run procurement, supply chain, and category management processes for multi-billion-euro retail and CPG companies. The agents work across every system involved: ERPs, supplier portals, spreadsheets, email, even phone calls. Duvo is built entirely on Claude, using the Agent SDK to orchestrate across workflows, with every API call running under Anthropic's Zero Data Retention mode.

## **With Claude, Duvo achieved:**

- €2.8M+ in annualized savings within three months for its customer Rohlik Group, across processes that had never been systematically run
- Annual supplier negotiations shortened by one month at Rohlik Group, with approximately 80% automated from preparation through contract generation to ERP write-back
- 40%+ of team capacity freed up on average across enterprise procurement, supply chain, and retail operations by reducing manual work
- Eight weeks on average from first conversation to production deployment with measured savings
- Production deployment within days of adopting the Claude Agent SDK

## **The challenge: The cost of "abandoned work" in enterprise operations**

Duvo's customers have operations teams that know exactly what needs to happen but can't get to all of it. Buyers manage ordering across SAP, supplier portals, and email. Category managers track commodity prices in spreadsheets they built themselves. Procurement coordinators chase confirmations by copying status between systems. These teams cover the top 20 suppliers and the most urgent issues. But the long tail, hundreds of smaller actions worth millions in aggregate, never get touched.

"The real process lives in people's heads: which supplier needs chasing, which portal field actually matters, which exception to escalate and which to just fix," said Marek Paris, co-founder and CPTO at Duvo. “The reason no one has automated these processes before is that the work crosses too many systems.” 

The blocker isn't a missing dashboard. The work spans systems that don't connect, and no two companies use the same stack. Traditional automation stalls because there are no clean APIs, the IT backlog is years long, and every exception requires judgment. Duvo calls this "abandoned work": processes worth millions that nobody runs because there aren't enough hours in the day.

## **The solution: Selecting Claude for messy, multi-step work**

After evaluating multiple model providers, Duvo committed to a single-provider architecture on Claude. The product defaults to Sonnet 4.6, with browser-use agents often using Opus 4.6.

"What set Claude apart was its performance on messy, ambiguous tasks," explained Tomas Čupr, co-founder and CEO. "Parsing a supplier email that half-confirms a delivery while raising a pricing dispute. Navigating a SAP GUI screen with dozens of fields. Making judgment calls on exceptions without hallucinating business rules."

Two factors cemented the decision: First, the model’s reasoning depth was especially strong for multi-step work. Second, the developer tooling then closed the gap. MCP, the Agent SDK, and computer use gave Duvo a complete foundation for running agents in production, with structured human-in-the-loop workflows and Zero Data Retention on every API call. Building on a single provider's stack meant fewer integration seams and a consistent security model across every agent run. "Other providers offer a model. Anthropic offers the infrastructure to run agents in production with the governance enterprises require," Paris said. "When we saw all of these working together, with Claude's model quality as the foundation, going all-in was straightforward.”

“When we saw all of these working together, with Claude's model quality as the foundation, going all-in was straightforward.”

Marek Paris

Co-founder and CPTO, Duvo

## **Agents that cross every system boundary**

Duvo's agents operate these systems through their actual interfaces, not through APIs that may not exist. "Claude's computer use and MCP integrations are what made this technically possible," said Ondrej Romancov, Head of Product Engineering. "Before that, the heterogeneity of enterprise stacks was an unsolvable problem for automation." 

A single agent run might log into a supplier portal, extract delivery status for 50 purchase orders, cross-reference against SAP, identify discrepancies, check contract terms, decide whether to escalate or auto-correct, send follow-up emails, and log the outcome—all in one session.

"Before the SDK, critical context disappeared between agent handovers," Romancov said. "Now we run one capable agent per job with access to all the tools it needs. Context stays intact across the entire operation."

High-risk actions require human approval. When a human responds, the agent persists that decision for future runs. Over time, the system accumulates the operational judgment that used to exist only in people's heads.

## **The outcome: Recovering millions in abandoned work**

The results from Rohlik Group, Europe's leading online grocer with more than €1.5 billion in revenue, illustrate what becomes possible. The retailer tracks thousands of commodity-linked SKUs across five markets. Before Duvo, this happened quarterly at best, often not at all. Duvo now monitors continuously, builds negotiation cases, and initiates supplier outreach. The result: €1.45M in annualized savings in the first week, from continuous price monitoring and automated supplier outreach across 120+ SKUs and 15+ suppliers. Not from a process that was slow, but from one the company had never been able to run. "This is the clearest example of 'abandoned work' becoming real value," Paris said.

“That was one process,” said Olin Novák, CRO at Rohlik Group. “We're now running dozens." Across three months, that number grew to €2.8M+ in annualized savings. 

Across other Rohlik workflows, promotional setup dropped 65-70%, supplier onboarding chasing fell 50-70%, and supply chain planning moved product availability from 78% to 93% in two weeks. “Not because someone built an integration,” Paris said. “Duvo works through the same screens the team was using. It just doesn't forget, doesn't deprioritize, and doesn't stop at the top 20 suppliers.” Annual supplier negotiations shortened by one month, with approximately 80% of the process automated. Inbound delivery confirmations jumped from 52% to 90%, covering every supplier daily. 

With routine execution handled, operations teams can focus on the work their expertise was built for: supplier negotiations, exception strategy, cost optimization, and the judgment calls that require institutional knowledge.

Expansion within accounts happens naturally. Automated ordering surfaces supplier lead-time issues that the returns team can act on. Cost monitoring reveals pricing discrepancies that ordering can prevent upstream. On average, Duvo moves from first conversation to production deployment with measured savings in eight weeks. The team also estimates that 40% of team capacity is freed up on average across enterprise procurement, supply chain, and retail operations by reducing manual work.

Duvo is doubling down on retail and CPG, with manufacturing and logistics next. "There are dozens of high-value operational processes in this industry that have never had a proper system of action," Paris said. "We wanted to close that gap between knowing what should happen and actually making it happen. Across every transaction, every supplier, every system."

Introducing Claude Opus 4.6

We’re upgrading our smartest model. The new Claude Opus 4.6 improves on its predecessor’s coding skills. It plans more carefully, sustains agentic tasks for longer, and features a 1M token context window.

Read more

[Read more](#)

Read more

Introducing Claude Opus 4.6


We’re upgrading our smartest model. The new Claude Opus 4.6 improves on its predecessor’s coding skills. It plans more carefully, sustains agentic tasks for longer, and features a 1M token context window.

Video caption


Introducing Claude Opus 4.6

We’re upgrading our smartest model. The new Claude Opus 4.6 improves on its predecessor’s coding skills. It plans more carefully, sustains agentic tasks for longer, and features a 1M token context window.

“What set Claude apart was its performance on messy, ambiguous tasks.”

Tomas Čupr

Co-founder and CEO, Duvo


Video caption


[Prev](#)

Prev


## Related stories

[Dust enables agents to go deeper at lower cost with Claude](/customers/dust)

Dust enables agents to go deeper at lower cost with Claude

Dust enables agents to go deeper at lower cost with Claude

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[How Vercel built an ecosystem on the open skills standard](/customers/vercel-qa)

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[Box builds document creation into its AI agent with Claude](/customers/box)

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Juno helps people with chronic illness find patterns in their symptoms with Claude

Juno helps people with chronic illness find patterns in their symptoms with Claude

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[Customer story](/customers/juno)

Customer story

[Homepage](https://claude.com)

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  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Brainstorm creative ideas


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- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Prepare for an exam or interview


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  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


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- Vibe code with me


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  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


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  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


---
## elation-health-claude-platform-api-case-study-claude-by-anthropic-f49762f5ba.md

# Elation Health delivers faster clinical insights with Claude


[Try Claude](https://claude.ai)


[Contact sales](/contact-sales)


Get started

[Get started](https://claude.com/solutions/healthcare#pricing-section)

Get started

Industry:

Healthcare

Company size:

Medium

Product:

Claude Platform

Location:

North America

61% reduction

in median time to first insight for chart review

2x adoption

of Elation’s Clinical Insights product feature since migrating to Claude

Advancing Claude in healthcare and the life sciences

Transform healthcare from insight to action

Read more

[Read more](https://www.anthropic.com/news/healthcare-life-sciences)

Read more

Advancing Claude in healthcare and the life sciences


Transform healthcare from insight to action

Video caption


Advancing Claude in healthcare and the life sciences

Transform healthcare from insight to action

Claude for Healthcare

Claude helps healthcare organizations move faster without sacrificing accuracy, safety, or compliance. Less administrative work, more time with the people you serve.

Read more

[Read more](https://claude.com/healthcare)

Read more

Claude for Healthcare


Claude helps healthcare organizations move faster without sacrificing accuracy, safety, or compliance. Less administrative work, more time with the people you serve.

Video caption


Claude for Healthcare

Claude helps healthcare organizations move faster without sacrificing accuracy, safety, or compliance. Less administrative work, more time with the people you serve.

[Prev](#)

Prev


[Elation Health](https://www.elationhealth.com) is a clinical electronic health record (EHR) and billing platform for primary care, with more than 46,000 clinical users caring for 24 million patients across 50 states. The company delivers AI-native solutions built for independent practices, direct primary care and concierge clinics, and primary-care-led enterprises.

## With Claude, Elation Health:

- Reduced median time to first insight by 61% for chart review
- Doubled usage of the product’s Clinical Insights feature after migrating to Claude
- Simplified prompt engineering by removing workarounds needed for other model providers

## The problem

Primary care physicians face an administrative burden that cuts into patient time. Before each visit, clinicians must review dense, longitudinal patient charts—stitching together notes, labs, vitals, medications, and problem lists to reconstruct a patient's health story. For complex patients with multiple conditions managed over years, this chart prep consumed valuable time that could otherwise be spent on patient care.

Elation's Clinical Insights feature first launched in September 2025with another model provider, and already helped clinicians search and summarize chart data, but three challenges limited its effectiveness. Speed was the first barrier: the median time to first results was 26 seconds, too slow for tightly scheduled primary care visits. Trust was the second concern—clinicians needed summaries with clear citations back to source chart data so they could verify every statement at a glance. And the third requirement was fit for regulated healthcare workflows, where models must operate within HIPAA-compliant environments and strict governance frameworks.

“Clinical Insights was built to tackle the hardest part of chart review in primary care, pre-visit prep and in-visit review, when clinicians need instant clarity on what’s changed and why it matters,” said Kyna Fong CEO & Co-Founder of Elation Health. 

## Choosing Claude through rigorous evaluation

Elation selected Claude after evaluating it against real primary care workflows and concrete performance targets for chart intelligence inside the EHR. The decision came down to latency, reasoning quality, and safety.

"We chose Claude by Anthropic for the strength of its model and its reputation for responsible AI," said Fong. "That balance of performance plus trust was a decisive factor."

Claude also performed well at following complex instructions, essential for supporting physician decision-making while analyzing large amounts of clinical data..

“Claude delivers higher accuracy on chart-based evaluation tasks while operating at a fraction of the latency,” Fong shared. “Claude’s long‑context and instruction‑following performance was strong enough that we didn’t need to re‑engineer our pipeline or extensively rewrite prompts.” 

Implementation moved quickly. A small engineering group had Claude wired into internal builds in three days, using existing chart-search and Clinical Insights infrastructure. In several places, Claude's performance actually let the team simplify prompts and remove workaround logic they'd introduced for other model providers. Elation then rolled the Claude-backed version out to 100% of users over roughly two weeks without disrupting clinician workflows.

"Implementing Claude was a positive, high-leverage experience," the team noted. "In just 3 days of focused work, we significantly improved the speed and usability of an existing feature, then safely rolled the new experience out while staying true to our clinical-first, safety-conscious approach to AI in primary care."

## The outcome: Claude powers chart-aware clinical intelligence

Claude Haiku 4.5 now exclusively powers Clinical Insights, delivering cited, clinician-controlled summaries of a patient's health story directly within Elation's EHR. Before a visit, clinicians can click customizable buttons like "Summarize last three visits" or “search for a condition.” Claude synthesizes the most relevant information—recent assessments, treatment changes, lab trends, vitals, and follow-ups—into a concise summary with citations back to the underlying notes, labs, and problem list entries.

When Elation migrated Clinical Insights to Claude, the median time to start seeing insights dropped by 61%. Combined with streaming responses in the UI, clinicians can now begin reading answers as they generate, connecting the workflow more naturally to a live visit. 

The results show up in adoption and clinical workflow. Since Elation launched its clinical AI platform in August 2025, overall adoption of AI tools across the platform has more than tripled among active clinicians. Within that portfolio, Claude-powered Clinical Insights has emerged as the fastest-adopted AI feature, with usage doubling since the Claude migration and weekly prescriber usage steadily trending upwards.

Clinicians report that Clinical Insights helps "cut through the overload of EHR data" by quickly summarizing focused condition management, recent visits, abnormal results, and even suspected but undocumented conditions. Many use custom prompts to pull together clinical events, messages, new results, incomplete care plan items, open care gaps, and outside records into a single, explainable view.

Beyond Clinical Insights, Claude’s Opus 4.5 model is also improving how Elation builds and ships products. The company's engineers use Claude Code as a supported day-to-day coding assistant for refactors, test generation, and cross-repo changes, helping teams iterate faster while keeping existing review and safety practices in place.

Looking ahead, Elation is exploring how Claude can help reconcile external documents and historical data to keep charts complete with less manual effort. The team is also investigating how Claude can help triage and route inbox messages more efficiently, and is working to surface proactive insights across more parts of the EHR so clinicians can see relevant context without initiating a search each time.

"We see our relationship with Anthropic as a long-term, strategic partnership centered on bringing clinician-focused AI to primary care," said Fong. "Looking ahead, we expect to deepen collaboration around evaluation frameworks, domain-specific prompting patterns, and emerging model capabilities that can further reduce primary care burden."


"We chose Claude by Anthropic for the strength of its model and its reputation for responsible AI. That balance of performance plus trust was a decisive factor."

Kyna Fong

CEO & Co-Founder, Elation Health

Livestream

Tune in to watch Anthropic CEO and Co-founder Dario Amodei share his vision for AI in healthcare and life sciences, along with an executive customer panel.

Livestream


Tune in to watch Anthropic CEO and Co-founder Dario Amodei share his vision for AI in healthcare and life sciences, along with an executive customer panel.

Video caption


Livestream

Tune in to watch Anthropic CEO and Co-founder Dario Amodei share his vision for AI in healthcare and life sciences, along with an executive customer panel.

[Prev](#)

Prev


## Related stories

[How can a medical lab keep patients at the center of its work while the caseload keeps growing?](/customers/arkana-labs)

How can a medical lab keep patients at the center of its work while the caseload keeps growing?

How can a medical lab keep patients at the center of its work while the caseload keeps growing?

Customer story

[Customer story](/customers/arkana-labs)

Customer story

[How Zingage automates care coordination for 400+ home care agencies with Claude](/customers/zingage)

How Zingage automates care coordination for 400+ home care agencies with Claude

How Zingage automates care coordination for 400+ home care agencies with Claude

Customer story

[Customer story](/customers/zingage)

Customer story

[A conversation with Seth Hain about Epic’s internal AI adoption](/customers/epic-systems)

A conversation with Seth Hain about Epic’s internal AI adoption

A conversation with Seth Hain about Epic’s internal AI adoption

Customer story

[Customer story](/customers/epic-systems)

Customer story

[Medgate accelerates healthcare innovation with Claude Code](/customers/medgate)

Medgate accelerates healthcare innovation with Claude Code

Medgate accelerates healthcare innovation with Claude Code

Customer story

[Customer story](/customers/medgate)

Customer story

[Homepage](https://claude.com)

Homepage


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  Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Improve my writing style


  Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Brainstorm creative ideas


  Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
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- Explain a complex topic simply


  Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Help me make sense of these ideas


  Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Prepare for an exam or interview


  Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Code

- Explain a programming concept


  Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Look over my code and give me tips


  Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Vibe code with me


  Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

More

- Write case studies


  This is another test

- Write grant proposals


  Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational.  
    
  Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

- Write video scripts


  this is a test

[Anthropic](https://www.anthropic.com/)

Anthropic

© \[year\] Anthropic PBC

Products

- Claude

  [Claude](/product/overview)
  Claude

- Claude Code

  [Claude Code](/product/claude-code)
  Claude Code

- Claude Code for Enterprise

  [Claude Code for Enterprise](/product/claude-code/enterprise)
  Claude Code for Enterprise

- Claude Cowork

  [Claude Cowork](/product/cowork)
  Claude Cowork

- @Claude

  [@Claude](/product/tag)
  @Claude

- Claude Design

  [Claude Design](/product/design)
  Claude Design

- Claude Science

  [Claude Science](/product/claude-science)
  Claude Science

- Claude Security

  [Claude Security](/product/claude-security)
  Claude Security

- Download app

  [Download app](/download)
  Download app

- Pricing

  [Pricing](/pricing)
  Pricing

- Log in

  [Log in](https://claude.ai/login)

Features

- Claude for Chrome

  [Claude for Chrome](/claude-for-chrome)
  Claude for Chrome

- Claude for Microsoft 365

  [Claude for Microsoft 365](/claude-for-microsoft-365)
  Claude for Microsoft 365

- Skills

  [Skills](/skills)
  Skills

Models

- Mythos

  [Mythos](https://www.anthropic.com/claude/mythos)
  Mythos

- Fable

  [Fable](https://www.anthropic.com/claude/fable)
  Fable

- Opus

  [Opus](https://www.anthropic.com/claude/opus)
  Opus

- Sonnet

  [Sonnet](https://www.anthropic.com/claude/sonnet)
  Sonnet

- Haiku

  [Haiku](https://www.anthropic.com/claude/haiku)
  Haiku

Solutions

- AI agents

  [AI agents](/solutions/agents)
  AI agents

- Code modernization

  [Code modernization](/solutions/code-modernization)
  Code modernization

- Coding

  [Coding](/solutions/coding)
  Coding

- Customer support

  [Customer support](/solutions/customer-support)
  Customer support

- Cybersecurity

  [Cybersecurity](/solutions/cybersecurity)
  Cybersecurity

- Enterprise

  [Enterprise](/solutions/enterprise)
  Enterprise

- Financial services

  [Financial services](/solutions/financial-services)
  Financial services

- Government

  [Government](/solutions/government)
  Government

- Healthcare

  [Healthcare](/solutions/healthcare)
  Healthcare

- Higher education

  [Higher education](/solutions/education)
  Higher education

- K-12 teachers

  [K-12 teachers](/solutions/teachers)
  K-12 teachers

- Legal

  [Legal](/solutions/legal)
  Legal

- Life sciences

  [Life sciences](/solutions/life-sciences)
  Life sciences

- Nonprofits

  [Nonprofits](/solutions/nonprofits)
  Nonprofits

- Small business

  [Small business](/solutions/small-business)
  Small business

Claude Platform

- Overview

  [Overview](/platform/api)
  Overview

- Developer docs

  [Developer docs](https://platform.claude.com/docs)
  Developer docs

- Pricing

  [Pricing](https://claude.com/pricing#api)
  Pricing

- Ecosystem

  [Ecosystem](/ecosystem)
  Ecosystem

- Marketplace

  [Marketplace](/platform/marketplace)
  Marketplace

- Claude on AWS

  [Claude on AWS](/partners/claude-on-aws)
  Claude on AWS

- Google Cloud

  [Google Cloud](/partners/google-cloud)
  Google Cloud

- Microsoft Foundry

  [Microsoft Foundry](/partners/microsoft-foundry)
  Microsoft Foundry

- Regional compliance

  [Regional compliance](/regional-compliance)
  Regional compliance

- Console login

  [Console login](https://platform.claude.com/)
  Console login

Resources

- Blog

  [Blog](/blog)
  Blog

- Claude partner network

  [Claude partner network](/partners)
  Claude partner network

- Community

  [Community](/community)
  Community

- Connectors

  [Connectors](/connectors)
  Connectors

- Courses

  [Courses](https://www.anthropic.com/learn)
  Courses

- Customer stories

  [Customer stories](/customers)
  Customer stories

- Engineering at Anthropic

  [Engineering at Anthropic](https://www.anthropic.com/engineering)
  Engineering at Anthropic

- Events

  [Events](https://www.anthropic.com/events)
  Events

- Plugins

  [Plugins](/plugins)
  Plugins

- Powered by Claude

  [Powered by Claude](/partners/powered-by-claude)
  Powered by Claude

- Service partners

  [Service partners](/partners/services)
  Service partners

- Tutorials

  [Tutorials](/resources/tutorials)
  Tutorials

- Use cases

  [Use cases](/resources/use-cases)
  Use cases

Company

- Anthropic

  [Anthropic](https://www.anthropic.com/)
  Anthropic

- Careers

  [Careers](https://www.anthropic.com/careers)
  Careers

- Policy

  [Policy](https://www.anthropic.com/policy)
  Policy

- Economic Futures

  [Economic Futures](https://www.anthropic.com/economic-futures)
  Economic Futures

- Research

  [Research](https://www.anthropic.com/research)
  Research

- News

  [News](https://www.anthropic.com/news)
  News

- Policy on the AI Exponential


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