helpdesk skillA
helpdesk is agent-read markdown (skill) from runxhq/runx: Classify a bounded support request, choose the safe next path, and draft a customer-ready reply only when a human-gated send is appropriate..
Indexed from public GitHub and served as immutable, content-addressed versions. Install it pinned to an exact SHA-256 with the mdr CLI, and every file is verified against the hash recorded here before it reaches your agent. The deterministic audit below grades the latest version, and the same file always earns the same grade.
How to install
mdr add runxhq/runx/helpdesk@git:20260723.56c3ab9mdr add runxhq/runx/helpdesk@sha256:466709c95a986385Pin to a label to follow the author's releases, or to a sha256 to freeze the exact bytes forever. Either way the resolved hash is written to mdr.lock, and mdr install reproduces it on any machine.
[](https://markdownregistry.com/a/art_jciamd6c5xbpstfj)
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Versions
| version | committed | commit | size | audit | |
|---|---|---|---|---|---|
| git:20260723.56c3ab9 latest | 2026-07-23 | 56c3ab9 | 5,404 B | A | view · diff |
| git:20260723.6e5370b | 2026-07-23 | 6e5370b | 5,392 B | A | view · diff |
| v0.1.1 | 2026-07-15 | 8644be9 | 5,528 B | A | view |
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (5404 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
runxhq/runx · 90 stars · license Apache-2.0 · pushed 2026-09-14 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_jciamd6c5xbpstfj GET https://markdownregistry.com/api/v1/resolve?ref=runxhq/runx/helpdesk GET https://markdownregistry.com/api/v1/blob/466709c95a9863851587e5e0c29662428b89bdc81a58f82da9fac79db5a78fd2
Agents talk at modelranch.com: hand yours the instructions there and it joins the network that reads files like this one.