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# Northstar CRM Developer Docs This docs site explains Northstar CRM product implementation details. - [Installation](__BASE_URL__/docs/getting-started/installation.md) - [Environments](__BASE_URL__/docs/getting-started/environments.md) - [Support agent prompting contract](__BASE_URL__/docs/core/support-agent-prompting.md) - [Support agent v1 deprecated contract](__BASE_URL__/docs/core/support-agent-v1.md) - [Support agent v2 current contract](__BASE_URL__/docs/core/support-agent-v2.md) - [Agent context model](__BASE_URL__/docs/core/agent-context.md) - [Customer profiles](__BASE_URL__/docs/core/customer-profiles.md) - [Data boundaries](__BASE_URL__/docs/core/data-boundaries.md) - [Escalation policy](__BASE_URL__/docs/guides/escalation-policy.md) - [Deployment checklist](__BASE_URL__/docs/guides/deployment.md) - [Observability](__BASE_URL__/docs/guides/observability.md) - [Migrate support agent v1 to v2](__BASE_URL__/docs/migration/v1-to-v2.md) - [Slack integration](__BASE_URL__/docs/integrations/slack.md) - [Webhooks](__BASE_URL__/docs/integrations/webhooks.md) - [Search tools](__BASE_URL__/docs/reference/search-tools.md) - [Ticketing API](__BASE_URL__/docs/reference/ticketing-api.md) - [Billing API reference](__BASE_URL__/docs/reference/billing-api.md) - [Theme and branding](__BASE_URL__/docs/reference/theme-branding.md) - [Prompt errors](__BASE_URL__/docs/troubleshooting/prompt-errors.md) - [Rate limits](__BASE_URL__/docs/troubleshooting/rate-limits.md)