customer-feedback-analyzer SKILL.md skillA

customer-feedback-analyzer from nicepkg/ai-workflow is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.

Install it, pinned
mdr add nicepkg/ai-workflow/customer-feedback-analyzer@git:20260118.be84779

Pins git:20260118.be84779 in mdr.lock. Pin the fingerprint instead.

Audit grade
A, 17 of 17 checks passed
Kind
SKILL.md skill
Repository
nicepkg/ai-workflow
Path
workflows/product-manager-workflow/.claude/skills/customer-feedback-analyzer/SKILL.md
Versions recorded
1
Latest version
git:20260118.be84779, committed Jan 18, 2026
Size
9,974 bytes
Repository stars
291
License
MIT

Synthesize user feedback from multiple channels and identify patterns to inform product decisions. Use when analyzing feedback, prioritizing feature requests, conducting NPS surveys, or understanding user sentiment. Covers feedback collection, categorization, prioritization frameworks, and closing the feedback loop.

Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.

What the file says

# Customer Feedback Analyzer

Collect, analyze, and prioritize user feedback to inform product decisions.

## Core Principle

**Never collect feedback you won't act on.** Collecting feedback creates expectation of action. If you can't commit to reviewing and acting on it, don't ask for it. Destroys trust.

## Feedback Channels

### 1. In-App Feedback Widget

**Best for**: Contextual feedback, low friction

```javascript
// Contextual feedback
<FeedbackWidget
  context={{
    page: 'dashboard',
    feature: 'export',
    user_action: 'clicked_export'
  }}
  placeholder="How can we improve exports?"
/>
```

**Pros**: High quality (contextual), immediate
**Cons**: Can interrupt user flow

### 2. NPS Surveys

**Best for**: Measuring overall satisfaction and loyalty

```yaml
Question: "How likely are you to recommend [Product] to a friend or colleague?"
Scale: 0-10

Scoring:
  Promoters (9-10): Love your product, will advocate
  Passives (7-8): Satisfied but not enthusiastic
  Detractors (0-6): Unhappy, will churn

NPS = % Promoters - % Detractors

Benchmarks:
  Excellent: ≥50
  Good: 30-49
  Needs Work: <30
```

**Follow-up question**: "What's the main reason for your score?"
…

Read the whole file at its exact version.

How to install

The exact contents, by fingerprint
mdr add nicepkg/ai-workflow/customer-feedback-analyzer@sha256:9dd454c3b8dc2e7f

The line at the top of this page pins the label git:20260118.be84779, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.

Badge

mdr badge

[![mdr](https://markdownregistry.com/badge/art_3fqflh64tdg2nj52.svg)](https://markdownregistry.com/a/art_3fqflh64tdg2nj52)

4 badge image fetches in 30 days. What the badge shows.

Versions

The registry has recorded 1 version of this file, committed on Jan 18, 2026.

versioncommittedcommitsizeaudit
git:20260118.be84779 latest2026-01-18 be84779 9,974 BA view

Audit of the latest version

A  17 of 17 checks passed. Fixed automatic checks with no AI involved, so the same checks give the same answer every run.
  • pass: Frontmatter block present
  • pass: Frontmatter declares a name
  • pass: Frontmatter declares a description
  • pass: Size between 200 bytes and 200 KB (9974 bytes)
  • pass: No zero-width or bidi control characters
  • pass: No instruction hidden inside an HTML comment
  • pass: No link to an exfiltration or paste host
  • pass: No credential-shaped string
  • pass: No instruction to send local credentials anywhere
  • pass: No text hidden with inline styles
  • pass: No prompt-injection phrasing
  • pass: No curl or wget piped into a shell
  • pass: No recursive delete of root, home or parent
  • pass: No instruction to read or print local credentials
  • pass: No base64 blob over 200 characters
  • pass: No link to a raw IP address
  • pass: No script tag

Source

GitHub

nicepkg/ai-workflow · 291 stars · license MIT · pushed 2026-01-20 · branch main

API

GET https://markdownregistry.com/api/v1/artifacts/art_3fqflh64tdg2nj52
GET https://markdownregistry.com/api/v1/resolve?ref=nicepkg/ai-workflow/customer-feedback-analyzer
GET https://markdownregistry.com/api/v1/blob/9dd454c3b8dc2e7f6864cadc3d41721dc229a9727a4935f006abe171e5446a22

Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.

Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.

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