09-customer-insight-global SKILL.md skillA
09-customer-insight-global from minhnv0807/ai-business-skills is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add minhnv0807/ai-business-skills/09-customer-insight-global@v2.5.1Pins v2.5.1 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- minhnv0807/ai-business-skills
- Path
skills/en/09-customer-insight-global/SKILL.md- Versions recorded
- 3
- Latest version
- v2.5.1, committed Oct 28, 2026
- First version recorded
- May 11, 2026
- Size
- 14,571 bytes
- Repository stars
- 644
- License
- MIT
Use when the user needs to understand customers deeply enough to write copy and pick targeting — consumer versus shopper, JTBD, layered persona, internal monologue, pain map, objection list, journey map, and a customer language bank pulled from real reviews and DMs. Trigger on 'customer insight', 'buyer persona', 'who is my customer', 'what do they actually want', 'jobs to be done', 'why do they hesitate before buying'. Also use when the user cannot explain who the product is for. Not for —…
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# Customer Insight (Global) ## Information Gathering Ask up to 4 questions before starting: 1. **What is your product / service?** (Industry, price tier, market geography) 2. **Who are your current customers?** (Gender, age range, typical price point, channels they discover you) 3. **Do you have customer data?** (CRM data, comments/inbox, reviews, surveys — share if available) 4. **What's the goal of this insight work?** (Content writing? Ad targeting? Repositioning? New product launch? Service improvement?) --- ## Consumer vs Shopper Distinction The buyer is not always the user, and the user is not always the decision-maker: | | **Consumer (User)** | **Shopper (Buyer)** | |---|---|---| | Definition | Person who actually uses the product/service | Person who pays for it | | Cares about | Experience, results, feelings | Price, convenience, value-for-money | | Decides based on | "Will this work for me?" | "Is this worth the cost?" | | Example (Skincare) | The person whose skin gets treated | Their partner / parent paying | | Example (Course) | Student | Parent paying tuition | | Example (Kids' toys) | The child | The parents | …
Read the whole file at its exact version.
How to install
mdr add minhnv0807/ai-business-skills/09-customer-insight-global@sha256:5f21082311ad4a41The line at the top of this page pins the label v2.5.1, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_4qifwgqkbssll7x2)
4 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 3 versions of this file, between May 11, 2026 and Oct 28, 2026, about one every 85 days.
| version | committed | commit | size | audit | |
|---|---|---|---|---|---|
| v2.5.1 latest | 2026-10-28 | 1bbd790 | 14,571 B | A | view · diff |
| v2.5.1 | 2026-08-10 | 764ea20 | 14,558 B | A | view · diff |
| v2.5.0 | 2026-05-11 | 2818264 | 13,990 B | A | view |
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (14571 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
minhnv0807/ai-business-skills · 644 stars · license MIT · pushed 2026-11-05 · branch master
API
GET https://markdownregistry.com/api/v1/artifacts/art_4qifwgqkbssll7x2 GET https://markdownregistry.com/api/v1/resolve?ref=minhnv0807/ai-business-skills/09-customer-insight-global GET https://markdownregistry.com/api/v1/blob/5f21082311ad4a414e3c91fc64c5849e866954663ae4725e8800dcace85dbfed
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.