client-persona-profiler SKILL.md skillA

client-persona-profiler from calle-ai/awesome-phone-call-agents is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.

Install it, pinned
mdr add calle-ai/awesome-phone-call-agents/client-persona-profiler@git:20260917.b7d0e16

Pins git:20260917.b7d0e16 in mdr.lock. Pin the fingerprint instead.

Audit grade
A, 17 of 17 checks passed
Kind
SKILL.md skill
Repository
calle-ai/awesome-phone-call-agents
Path
skills/client-persona-profiler/SKILL.md
Versions recorded
1
Latest version
git:20260917.b7d0e16, committed Sep 17, 2026
Size
9,170 bytes
Repository stars
112
License
MIT

Post-call persona detection skill. Analyses a CALL-E transcript to classify the caller's behavioural archetype (heuristic DISC keyword scoring), compute an RFMAP-style loyalty score across accumulated call history, persist a privacy-preserving hashed profile, and return a structured persona card with a personalised next-call strategy playbook. Runs in heuristic mode only, with sensitive-topic human-review flags.

Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.

What the file says

# client-persona-profiler

> **Detect who your caller is — and how to keep them.**

Unlock lasting customer relationships by understanding the *person* behind every
call, not just the transaction. This skill profiles caller behaviour across
interactions (from transcripts obtained with caller consent), builds a
long-term loyalty picture, and hands the agent a concrete, archetype-specific
playbook for the next call.

---

## Why This Skill Exists

Most call-centre AI focuses on *what* the caller wants right now. This skill
focuses on *who they are* — their communication style, their loyalty, and their
churn risk — so every subsequent interaction is more effective, more personalised,
and more likely to convert a one-time caller into a long-term champion.

---

## Scientific Foundation

The classification is a **heuristic**, not a validated psychometric instrument:
DISC keyword markers are a design choice and the archetype labels are advisory
only (see [`references/safety.md`](references/safety.md)).

| Research | Relevance |
|---|---|
…

Read the whole file at its exact version.

How to install

The exact contents, by fingerprint
mdr add calle-ai/awesome-phone-call-agents/client-persona-profiler@sha256:6c644924499d95f7

The line at the top of this page pins the label git:20260917.b7d0e16, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.

Badge

mdr badge

[![mdr](https://markdownregistry.com/badge/art_5hulekfvbu4yhkki.svg)](https://markdownregistry.com/a/art_5hulekfvbu4yhkki)

1 badge image fetches in 30 days. What the badge shows.

Versions

The registry has recorded 1 version of this file, committed on Sep 17, 2026.

versioncommittedcommitsizeaudit
git:20260917.b7d0e16 latest2026-09-17 b7d0e16 9,170 BA view

Audit of the latest version

A  17 of 17 checks passed. Fixed automatic checks with no AI involved, so the same checks give the same answer every run.
  • pass: Frontmatter block present
  • pass: Frontmatter declares a name
  • pass: Frontmatter declares a description
  • pass: Size between 200 bytes and 200 KB (9170 bytes)
  • pass: No zero-width or bidi control characters
  • pass: No instruction hidden inside an HTML comment
  • pass: No link to an exfiltration or paste host
  • pass: No credential-shaped string
  • pass: No instruction to send local credentials anywhere
  • pass: No text hidden with inline styles
  • pass: No prompt-injection phrasing
  • pass: No curl or wget piped into a shell
  • pass: No recursive delete of root, home or parent
  • pass: No instruction to read or print local credentials
  • pass: No base64 blob over 200 characters
  • pass: No link to a raw IP address
  • pass: No script tag

Source

GitHub

calle-ai/awesome-phone-call-agents · 112 stars · license MIT · pushed 2026-11-05 · branch main

API

GET https://markdownregistry.com/api/v1/artifacts/art_5hulekfvbu4yhkki
GET https://markdownregistry.com/api/v1/resolve?ref=calle-ai/awesome-phone-call-agents/client-persona-profiler
GET https://markdownregistry.com/api/v1/blob/6c644924499d95f7ebb4e70ee5ba2158a9e988e2f8bc6254e9e0c4ca1426e676

Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.

Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.

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