Home / wyre-ai / msp-claude-plugins · msp-claude-plugins/connectwise/manage/skills/contacts/SKILL.md · GitHub

ConnectWise Manage Contacts skillA

ConnectWise Manage Contacts is agent-read markdown (skill) from wyre-ai/msp-claude-plugins: ConnectWise PSA contact management: contact records, contact types, communication items (email, phone), portal access, and relationships to companies. Essential for MSP customer relationship management in ConnectWise PSA..

Indexed from public GitHub and served as immutable, content-addressed versions. Install it pinned to an exact SHA-256 with the mdr CLI, and every file is verified against the hash recorded here before it reaches your agent. The deterministic audit below grades the latest version, and the same file always earns the same grade.

What the file says

# ConnectWise PSA Contact Management

## Overview

Contacts in ConnectWise PSA represent individuals at your client companies. Contacts can be ticket requestors, agreement signers, project stakeholders, and portal users. This skill covers contact CRUD operations, communication items, contact types, and portal access management.

## Anti-triggers

- **The organisation itself** — company type, status, sites and billing
  defaults hang off the company record, not its contacts; use
  `connectwise-psa-companies`.
- **Your own technicians** — internal staff are `/system/members`, a
  separate entity that contact searches never return; query it through
  `connectwise-psa-api-patterns`.

## API Endpoint

```
Base: /company/contacts
```

## Contact Types

Standard contact types in ConnectWise PSA:

| Type ID | Name | Description |
|---------|------|-------------|
| 1 | Admin | Administrative contact |
| 2 | Primary | Main point of contact |
| 3 | Billing | Billing/accounts payable |
| 4 | Technical | Technical contact |
| 5 | Sales | Sales contact |

**Note:** Contact types are configurable. Query `/company/contacts/types` for your instance's types.

## Complete Contact Field Reference
…

Read the whole file at its exact version.

How to install

Latest version
mdr add wyre-ai/msp-claude-plugins/ConnectWise Manage Contacts@git:20260804.792c422
Exact content
mdr add wyre-ai/msp-claude-plugins/ConnectWise Manage Contacts@sha256:9f91fe8a071f571a

Pin to a label to follow the author's releases, or to a sha256 to freeze the exact bytes forever. Either way the resolved hash is written to mdr.lock, and mdr install reproduces it on any machine.

Badge

mdr badge

[![mdr](https://markdownregistry.com/badge/art_5ni2hbxztufjuknw.svg)](https://markdownregistry.com/a/art_5ni2hbxztufjuknw)

1 badge views in 30 days

Versions

versioncommittedcommitsizeaudit
git:20260804.792c422 latest2026-08-04 792c422 9,641 BA view · diff
git:20260804.20bd7682026-08-04 20bd768 9,647 BA view · diff
git:20260728.b7e78fc2026-07-28 b7e78fc 9,279 BA view · diff
git:20260713.1fbd3f32026-07-13 1fbd3f3 9,418 BA view · diff
git:20260405.09d00fc2026-04-05 09d00fc 9,437 BA view

Audit of the latest version

A  17 of 17 checks passed. Deterministic, no model, same answer every run.
  • pass: Frontmatter block present
  • pass: Frontmatter declares a name
  • pass: Frontmatter declares a description
  • pass: Size between 200 bytes and 200 KB (9641 bytes)
  • pass: No zero-width or bidi control characters
  • pass: No instruction hidden inside an HTML comment
  • pass: No link to an exfiltration or paste host
  • pass: No credential-shaped string
  • pass: No instruction to send local credentials anywhere
  • pass: No text hidden with inline styles
  • pass: No prompt-injection phrasing
  • pass: No curl or wget piped into a shell
  • pass: No recursive delete of root, home or parent
  • pass: No instruction to read or print local credentials
  • pass: No base64 blob over 200 characters
  • pass: No link to a raw IP address
  • pass: No script tag

Source

GitHub

wyre-ai/msp-claude-plugins · 46 stars · license Apache-2.0 · pushed 2026-09-22 · branch main

API

GET https://markdownregistry.com/api/v1/artifacts/art_5ni2hbxztufjuknw
GET https://markdownregistry.com/api/v1/resolve?ref=wyre-ai/msp-claude-plugins/ConnectWise Manage Contacts
GET https://markdownregistry.com/api/v1/blob/9f91fe8a071f571ab778a3e8c5a762eec98b8aaf502a4b4ac00f46963a73421c

Your agent does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.

More from wyre-ai/msp-claude-plugins

AGENTS.md agents
wyre-ai/msp-claude-plugins · AGENTS.md
git:20260507.ba09ce6 · audit A · 46 stars
3CX API Patterns skill
wyre-ai/msp-claude-plugins · msp-claude-plugins/3cx/3cx/skills/api-patterns/SKILL.md · 3CX's native PBX MCP server: the per-PBX endpoint shape (every PBX is its own FQDN and its own OAuth authorization…
git:20260821.b0139ac · audit A · 46 stars
3CX Calls, Queues & Profiles skill
wyre-ai/msp-claude-plugins · msp-claude-plugins/3cx/3cx/skills/calls-queues/SKILL.md · 3CX's live-operations surface: read-only visibility into active calls, recordings, voicemail, department and queue…
git:20260821.b0139ac · audit A · 46 stars
3CX Directory & Contacts skill
wyre-ai/msp-claude-plugins · msp-claude-plugins/3cx/3cx/skills/directory/SKILL.md · 3CX's read-only directory surface: resolving a caller by email or by exact extension, searching the PBX's own…
git:20260821.b0139ac · audit A · 46 stars
3CX PBX Admin & Diagnostics skill
wyre-ai/msp-claude-plugins · msp-claude-plugins/3cx/3cx/skills/pbx-admin/SKILL.md · 3CX's system-and-configuration surface: server time, PBX event log and application log search, service status, database…
git:20260821.b0139ac · audit A · 46 stars
CLAUDE.md@msp-claude-plugins claude
wyre-ai/msp-claude-plugins · msp-claude-plugins/CLAUDE.md
git:20260213.6553383 · audit B · 46 stars
[Vendor] [Topic] skill
wyre-ai/msp-claude-plugins · msp-claude-plugins/_templates/skill-template/SKILL.md · [What this skill covers — the domain knowledge inside: entities, API surface, workflows, gotchas. One clear statement…
git:20260804.99bca6f · audit A · 46 stars
Abnormal Security API Patterns skill
wyre-ai/msp-claude-plugins · msp-claude-plugins/abnormal/abnormal-security/skills/api-patterns/SKILL.md · Abnormal Security REST API fundamentals: Bearer token authentication, base URLs, rate limiting, pagination, OData…
git:20260806.a1e4124 · audit A · 46 stars
Abnormal Security Cases skill
wyre-ai/msp-claude-plugins · msp-claude-plugins/abnormal/abnormal-security/skills/cases/SKILL.md · Abnormal Security abuse mailbox cases: user-reported email submissions, case statuses and judgments, the case…
git:20260806.ad583a2 · audit A · 46 stars
Abnormal Security Messages skill
wyre-ai/msp-claude-plugins · msp-claude-plugins/abnormal/abnormal-security/skills/messages/SKILL.md · Abnormal Security message analysis: message retrieval, email header inspection, attachments, sender reputation…
git:20260806.ad583a2 · audit A · 46 stars
Abnormal Security Threats skill
wyre-ai/msp-claude-plugins · msp-claude-plugins/abnormal/abnormal-security/skills/threats/SKILL.md · Abnormal Security threat detection: threat types (BEC, phishing, malware, socially-engineered attacks, spam, graymail…
git:20260817.2671d27 · audit A · 46 stars
Alternative Payments API Patterns skill
wyre-ai/msp-claude-plugins · msp-claude-plugins/alternative-payments/alternative-payments/skills/api-patterns/SKILL.md · Alternative Payments API fundamentals: OAuth2 client-credentials token minting and bearer auth, scopes, REST endpoint…
git:20260804.99838a7 · audit A · 46 stars

Every file in wyre-ai/msp-claude-plugins

Browse by kind, by grade A, or by owner.