HubSpot Tickets SKILL.md skillA

HubSpot Tickets from wyre-ai/msp-claude-plugins is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.

Install it, pinned
mdr add wyre-ai/msp-claude-plugins/HubSpot Tickets@git:20260804.99838a7

Pins git:20260804.99838a7 in mdr.lock. Pin the fingerprint instead.

Audit grade
A, 17 of 17 checks passed
Kind
SKILL.md skill
Repository
wyre-ai/msp-claude-plugins
Path
msp-claude-plugins/hubspot/hubspot/skills/tickets/SKILL.md
Versions recorded
5
Latest version
git:20260804.99838a7, committed Aug 4, 2026
First version recorded
Feb 24, 2026
Size
10,110 bytes
Repository stars
52
License
Apache-2.0

HubSpot support tickets: core fields, default pipeline stages, priority levels, MSP ticket categories, SLA timestamp properties, and associating tickets with contacts, companies, and deals.

Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.

What the file says

# HubSpot Ticket Management

## Overview

Tickets in HubSpot represent support requests, service issues, or tasks that need resolution. For MSPs, tickets are the backbone of client service delivery -- tracking everything from break-fix requests and password resets to complex infrastructure projects. Tickets belong to a pipeline (e.g., "Support Pipeline") and progress through stages (e.g., "New", "In Progress", "Resolved"). They can be associated with contacts (the person who reported the issue), companies (the client organization), and deals (if the ticket relates to a service agreement).

## Anti-triggers

- **The MSP's service desk** — HubSpot tickets are a CRM-side service
  pipeline with no SLA clock, time entries, or billing; the PSA owns those, so
  use the ConnectWise Manage, Autotask, HaloPSA, or Freshdesk ticket skills.
- **A follow-up you are setting yourself rather than an issue the customer
  raised** — use `hubspot-activities`.
- **Revenue attached to the same account** — use `hubspot-deals`.

## MCP Tools

### Available Tools

| Tool | Description | Key Parameters |
|------|-------------|----------------|
…

Read the whole file at its exact version.

How to install

The exact contents, by fingerprint
mdr add wyre-ai/msp-claude-plugins/HubSpot Tickets@sha256:6d0dd18312b8b0ef

The line at the top of this page pins the label git:20260804.99838a7, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.

Badge

mdr badge

[![mdr](https://markdownregistry.com/badge/art_7bvlf4jvsfawm2db.svg)](https://markdownregistry.com/a/art_7bvlf4jvsfawm2db)

4 badge image fetches in 30 days. What the badge shows.

Versions

The registry has recorded 5 versions of this file, between Feb 24, 2026 and Aug 4, 2026, about one every 40 days. Its first recorded version is graded B and its latest A.

versioncommittedcommitsizeaudit
git:20260804.99838a7 latest2026-08-04 99838a7 10,110 BA view · diff
git:20260728.b7e78fc2026-07-28 b7e78fc 9,679 BA view · diff
git:20260713.1fbd3f32026-07-13 1fbd3f3 9,731 BA view · diff
git:20260405.09d00fc2026-04-05 09d00fc 9,748 BA view · diff
git:20260224.e1a682e2026-02-24 e1a682e 9,629 BB view

Audit of the latest version

A  17 of 17 checks passed. Fixed automatic checks with no AI involved, so the same checks give the same answer every run.
  • pass: Frontmatter block present
  • pass: Frontmatter declares a name
  • pass: Frontmatter declares a description
  • pass: Size between 200 bytes and 200 KB (10110 bytes)
  • pass: No zero-width or bidi control characters
  • pass: No instruction hidden inside an HTML comment
  • pass: No link to an exfiltration or paste host
  • pass: No credential-shaped string
  • pass: No instruction to send local credentials anywhere
  • pass: No text hidden with inline styles
  • pass: No prompt-injection phrasing
  • pass: No curl or wget piped into a shell
  • pass: No recursive delete of root, home or parent
  • pass: No instruction to read or print local credentials
  • pass: No base64 blob over 200 characters
  • pass: No link to a raw IP address
  • pass: No script tag

Source

GitHub

wyre-ai/msp-claude-plugins · 52 stars · license Apache-2.0 · pushed 2026-11-05 · branch main

API

GET https://markdownregistry.com/api/v1/artifacts/art_7bvlf4jvsfawm2db
GET https://markdownregistry.com/api/v1/resolve?ref=wyre-ai/msp-claude-plugins/HubSpot Tickets
GET https://markdownregistry.com/api/v1/blob/6d0dd18312b8b0efb4a47b86fb2f9260de1f7420c6ca03995828d48ae13ee0af

Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.

Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.

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