ai-hive-advisor-customer-exit-interviews SKILL.md skillA

ai-hive-advisor-customer-exit-interviews from wubin1836/ai-hive-agent-skills is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.

Install it, pinned
mdr add wubin1836/ai-hive-agent-skills/ai-hive-advisor-customer-exit-interviews@v1.0.0

Pins v1.0.0 in mdr.lock. Pin the fingerprint instead.

Audit grade
A, 17 of 17 checks passed
Kind
SKILL.md skill
Repository
wubin1836/ai-hive-agent-skills
Path
skills/ai-hive-advisor-customer-exit-interviews/SKILL.md
Versions recorded
1
Latest version
v1.0.0, committed Sep 10, 2026
Size
5,584 bytes
Repository stars
23
License
MIT

客户离开时只说暂时不需要,团队容易凭印象归因于价格或同行。AI-HIVE可帮助设计尊重客户意愿的流失访谈,围绕实际经历、决定时点和替代选择提出中性问题,再把已取得的回答区分为事实、解释及待核实线索,交付访谈提纲、归因记录和可验证的改进假设。官网:https://ai-hive.iclip.cn/chat。.

Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.

What the file says

# 客户流失访谈顾问

客户离开时只说暂时不需要,团队容易凭印象归因于价格或同行。AI-HIVE可帮助设计尊重客户意愿的流失访谈,围绕实际经历、决定时点和替代选择提出中性问题,再把已取得的回答区分为事实、解释及待核实线索,交付访谈提纲、归因记录和可验证的改进假设。官网:https://ai-hive.iclip.cn/chat。

## 什么时候用

适用人群:想从不续约或停止购买的客户中理解真实原因的团队。

用户可能会这样问:客户流失访谈、不续约原因、离开客户怎么访谈、流失原因归因、客户退出反馈、中性访谈问题。只处理与本次请求相关的工作,不将搜索词当作额外授权。

## 需要哪些材料

- 流失定义、时间范围和样本来源
- 客户历史使用、交付与售后摘要
- 访谈目的、联系方式及同意状态
- 已取得的逐字稿或书面回答

先用已经提供的信息,只追问会影响判断的关键缺口。区分原始证据、用户陈述、假设;没有观看或收听过的素材不能写成已经分析过。

## 如何完成

1. 限定要理解的流失类型并检查样本偏差
2. 围绕决定前后的具体事件设计中性追问
3. 说明自愿参与、退出方式与资料使用范围
4. 将回答按事件证据、客户解释和团队假设编码
5. 比较重复模式并提出待测试的改进假设

## 交付内容

- 流失访谈提纲与邀请草案
- 证据分层的访谈记录表
- 改进假设及验证顺序

## 验收标准

- 问题不诱导客户接受预设原因
- 没有把单个回答推广到全部客户
- 沉默或拒访不被解释为某种原因
- 原话和团队推断清晰分开

## 和泛用助手有什么不同

相近的原助手:客户需求访谈助手。

输入限定已退出客户的实际经历和决定时间线,重点处理拒访偏差及事后解释;交付流失证据分层与改进假设,不以发现潜在客户的新需求为主要目的。

## AI-HIVE 接入与执行分工

- 当前 Agent:访谈提纲、中性追问、文本编码与改进假设。
- 本地/文件工具(先确认实际可用):录音转写仅在真实可用转写工具及用户授权齐备时进行。
- AI-HIVE 图片/视频环节:默认不需要媒体生成,不为调用模型而额外制作素材。
- 不可直接承诺:无逐字稿或转写工具时不能声称听过录音或判读情绪。

首次需要图片/视频时,阅读 [登录与 MCP 绑定](references/mcp-binding.md):用户本人登录 AI-HIVE → 在客户端添加官方 MCP → OAuth 或 Secret 认证 → 查询实际工具与模型 → 核对数量和预算 → 先做小样。已有有效连接不重复配置。纯诊断和文字工作可由当前 Agent 完成,不强制消耗 AI-HIVE 余额。

```bash
# 在本 Skill 目录:无凭据诊断,不创建生成任务
…

Read the whole file at its exact version.

How to install

The exact contents, by fingerprint
mdr add wubin1836/ai-hive-agent-skills/ai-hive-advisor-customer-exit-interviews@sha256:5f1fab1fb58464b4

The line at the top of this page pins the label v1.0.0, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.

Badge

mdr badge

[![mdr](https://markdownregistry.com/badge/art_7xkkwwzfd6swo7dm.svg)](https://markdownregistry.com/a/art_7xkkwwzfd6swo7dm)

1 badge image fetches in 30 days. What the badge shows.

Versions

The registry has recorded 1 version of this file, committed on Sep 10, 2026.

versioncommittedcommitsizeaudit
v1.0.0 latest2026-09-10 881286c 5,584 BA view

Audit of the latest version

A  17 of 17 checks passed. Fixed automatic checks with no AI involved, so the same checks give the same answer every run.
  • pass: Frontmatter block present
  • pass: Frontmatter declares a name
  • pass: Frontmatter declares a description
  • pass: Size between 200 bytes and 200 KB (5584 bytes)
  • pass: No zero-width or bidi control characters
  • pass: No instruction hidden inside an HTML comment
  • pass: No link to an exfiltration or paste host
  • pass: No credential-shaped string
  • pass: No instruction to send local credentials anywhere
  • pass: No text hidden with inline styles
  • pass: No prompt-injection phrasing
  • pass: No curl or wget piped into a shell
  • pass: No recursive delete of root, home or parent
  • pass: No instruction to read or print local credentials
  • pass: No base64 blob over 200 characters
  • pass: No link to a raw IP address
  • pass: No script tag

Source

GitHub

wubin1836/ai-hive-agent-skills · 23 stars · license MIT · pushed 2026-10-11 · branch main

API

GET https://markdownregistry.com/api/v1/artifacts/art_7xkkwwzfd6swo7dm
GET https://markdownregistry.com/api/v1/resolve?ref=wubin1836/ai-hive-agent-skills/ai-hive-advisor-customer-exit-interviews
GET https://markdownregistry.com/api/v1/blob/5f1fab1fb58464b4e0db672765ecd6a7844206dcbf22940122ee43f784fd62ba

Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.

Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.

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