churn-autopsy SKILL.md skillA
churn-autopsy from onewave-ai/claude-skills is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add onewave-ai/claude-skills/churn-autopsy@git:20260608.d82d20fPins git:20260608.d82d20f in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- onewave-ai/claude-skills
- Path
churn-autopsy/SKILL.md- Versions recorded
- 2
- Latest version
- git:20260608.d82d20f, committed Jun 8, 2026
- First version recorded
- Apr 10, 2026
- Size
- 2,014 bytes
- Repository stars
- 421
- License
- MIT
Post-mortem analysis when a client churns. Takes client history, engagement data, support tickets, usage logs, and exit feedback to produce a comprehensive churn autopsy with root cause classification, timeline of decline, and preventive measures.
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# Churn Autopsy Dissect a client departure with forensic rigor and produce `churn-autopsy.md`: a historical record and retention playbook that turns a loss into organizational learning. ## Contents - `references/inputs.md` -- required and optional data to gather before analysis - `references/analysis-framework.md` -- the six-phase forensic method - `references/root-cause-taxonomy.md` -- root cause categories and subcategories - `references/output-template.md` -- full `churn-autopsy.md` report structure - `references/standards.md` -- objectivity, rigor, sensitivity, incomplete-data, and operating rules ## Workflow 1. **Collect.** Gather all available inputs per `references/inputs.md`. Read provided files directly; query connected CRM and analytics MCP tools for account, usage, and support data. Note any gaps. 2. **Organize.** Build the full chronological timeline from first touch to cancellation before attempting analysis. 3. **Analyze.** Apply the six phases in `references/analysis-framework.md` systematically, without skipping: baseline, timeline of decline, root cause classification, missed warning signs, counterfactual analysis, lessons learned. …
Read the whole file at its exact version.
How to install
mdr add onewave-ai/claude-skills/churn-autopsy@sha256:5efc83150a1a585eThe line at the top of this page pins the label git:20260608.d82d20f, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_b3gt4w7irm3f6b76)
6 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 2 versions of this file, between Apr 10, 2026 and Jun 8, 2026, about one every 59 days.
| version | committed | commit | size | audit | |
|---|---|---|---|---|---|
| git:20260608.d82d20f latest | 2026-06-08 | d82d20f | 2,014 B | A | view · diff |
| git:20260410.ab060dd | 2026-04-10 | ab060dd | 22,010 B | A | view |
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (2014 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
onewave-ai/claude-skills · 421 stars · license MIT · pushed 2026-10-20 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_b3gt4w7irm3f6b76 GET https://markdownregistry.com/api/v1/resolve?ref=onewave-ai/claude-skills/churn-autopsy GET https://markdownregistry.com/api/v1/blob/5efc83150a1a585e57ee675d672ca30b9609c3586c4825d8750307d55c8478e6
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.