customer-email-draft-threads SKILL.md skillA
customer-email-draft-threads from akillness/jeo-skills is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add akillness/jeo-skills/customer-email-draft-threads@v1.0Pins v1.0 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- akillness/jeo-skills
- Path
.agent-skills/customer-email-draft-threads/SKILL.md- Versions recorded
- 1
- Latest version
- v1.0, committed Jul 28, 2026
- Size
- 13,486 bytes
- Repository stars
- 52
- License
- none declared
Gmail customer support triage with mandatory full-thread read-back before every reply or follow-up, a draft-only default, per-draft Codex project threads, approval-gated final closure replies with eligible optional Trustpilot review invitations, and approval-gated operations for verified DreamCut Discord invite requests. Use when the user asks to run the customer email automation, check unread/recent support emails, review a customer follow-up, prepare or send Gmail replies, close a positively…
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# Customer Email Draft Threads ## Overview Run a safe support-email pass: inspect recent or requested Gmail messages, create unsent draft replies for real customer/person emails, and create one Codex project thread for each drafted email. Draft-only remains the default. Treat approved affiliate operations and verified DreamCut Discord invite requests as narrowly scoped workflows rather than ordinary support mail. Use the detailed workflow in [references/runbook.md](references/runbook.md) whenever drafting, classifying risk, or creating project-thread handoffs. For account/access, unsupported-platform, duplicate, resolved-acknowledgement, cancellation, failed-payment, refund, or accidental-renewal decision trees, load `handle-saas-account-cases` or `handle-saas-billing-cases`. ## When to use this skill - When triaging Gmail customer support messages and preparing draft-only replies for real customer/person emails. - When a customer sends a new reply, requests a draft review/revision, or needs a send/follow-up, and the complete thread must be re-read first. …
Read the whole file at its exact version.
How to install
mdr add akillness/jeo-skills/customer-email-draft-threads@sha256:3c8a2016ad930709The line at the top of this page pins the label v1.0, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_bhma3dmk2tjfethl)
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Versions
The registry has recorded 1 version of this file, committed on Jul 28, 2026.
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (13486 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
akillness/jeo-skills · 52 stars · license none declared · pushed 2026-11-05 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_bhma3dmk2tjfethl GET https://markdownregistry.com/api/v1/resolve?ref=akillness/jeo-skills/customer-email-draft-threads GET https://markdownregistry.com/api/v1/blob/3c8a2016ad930709c077efddba5a95000ea73511486bf867cf8594fbc8ce21f3
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.