Freshdesk API Patterns SKILL.md skillA
Freshdesk API Patterns from wyre-ai/msp-claude-plugins is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add wyre-ai/msp-claude-plugins/Freshdesk API Patterns@git:20261012.1bc5b9bPins git:20261012.1bc5b9b in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- wyre-ai/msp-claude-plugins
- Path
msp-claude-plugins/freshdesk/freshdesk/skills/api-patterns/SKILL.md- Versions recorded
- 4
- Latest version
- git:20261012.1bc5b9b, committed Oct 12, 2026
- First version recorded
- Jun 18, 2026
- Size
- 8,023 bytes
- Repository stars
- 52
- License
- Apache-2.0
Freshdesk MCP tool surface and REST API v2 fundamentals: header-based authentication via `X-Freshdesk-Domain` and `X-Freshdesk-Api-Key` (which the MCP server translates into upstream HTTP Basic `apikey:X` auth), the `/api/v2` base URL, `page`/`per_page` pagination and the `link` header, per-minute rate limits, the search query language and its 300-result cap, and the status/priority/source integer encodings.
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# Freshdesk MCP Tools & API Patterns ## Overview The Freshdesk MCP server exposes the Freshdesk cloud helpdesk: tickets, conversations, contacts, companies, agents, groups, the nested solutions knowledge base, SLA policies, and business hours. It wraps the official Freshdesk REST API v2 (https://developers.freshdesk.com/api/) and presents tools generically named `freshdesk_<domain>_<action>` (e.g. `freshdesk_tickets_search`, `freshdesk_contacts_list`). Tool names below are illustrative of the MCP surface. ## Connection & Authentication Freshdesk's public API uses HTTP Basic authentication: the API key is the username and a dummy `X` is the password (`apikey:X`). You never assemble that Basic header yourself — the MCP server does the upstream translation. The gateway-facing surface uses two `X-` headers, one credential per header: | Header | Value | |--------|-------| | `X-Freshdesk-Domain` | The account subdomain (the `yourcompany` in `yourcompany.freshdesk.com`) | | `X-Freshdesk-Api-Key` | The raw Freshdesk API key | The gateway maps the environment variables `FRESHDESK_DOMAIN` and `FRESHDESK_API_KEY` onto those headers automatically. The MCP server then …
Read the whole file at its exact version.
How to install
mdr add wyre-ai/msp-claude-plugins/Freshdesk API Patterns@sha256:22a80d4712c1b42fThe line at the top of this page pins the label git:20261012.1bc5b9b, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_blsep5nsslwkzboo)
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Versions
The registry has recorded 4 versions of this file, between Jun 18, 2026 and Oct 12, 2026, about one every 39 days.
| version | committed | commit | size | audit | |
|---|---|---|---|---|---|
| git:20261012.1bc5b9b latest | 2026-10-12 | 1bc5b9b | 8,023 B | A | view · diff |
| git:20260728.b7e78fc | 2026-07-28 | b7e78fc | 8,027 B | A | view · diff |
| git:20260713.1fbd3f3 | 2026-07-13 | 1fbd3f3 | 8,155 B | A | view · diff |
| git:20260618.dbeadc9 | 2026-06-18 | dbeadc9 | 8,163 B | A | view |
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (8023 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
wyre-ai/msp-claude-plugins · 52 stars · license Apache-2.0 · pushed 2026-11-05 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_blsep5nsslwkzboo GET https://markdownregistry.com/api/v1/resolve?ref=wyre-ai/msp-claude-plugins/Freshdesk API Patterns GET https://markdownregistry.com/api/v1/blob/22a80d4712c1b42ffbc40fe51968505f0ce1a793600733e716cb0387634f9d1c
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.