churn-analysis SKILL.md skillA
churn-analysis from mohitagw15856/pm-claude-skills is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add mohitagw15856/pm-claude-skills/churn-analysis@git:20260714.d9455b5Pins git:20260714.d9455b5 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- mohitagw15856/pm-claude-skills
- Path
exports/openclaw/churn-analysis/SKILL.md- Versions recorded
- 2
- Latest version
- git:20260714.d9455b5, committed Jul 14, 2026
- First version recorded
- Jul 14, 2026
- Size
- 8,817 bytes
- Repository stars
- 1,475
- License
- MIT
Produce a structured churn analysis that separates avoidable from unavoidable churn. Use when investigating why customers are leaving, identifying at-risk segments, calculating net revenue retention, or building a retention intervention plan. Produces a churn report with rate calculations, categorised reasons by avoidability, segment breakdown, timing analysis, early warning signals, and prioritised interventions ranked by estimated impact.
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# Churn Analysis Skill Produce a structured churn analysis that goes beyond the headline rate — identifying why customers leave, which segments are most at risk, and what interventions will have the highest impact on retention. ## Required Inputs Ask for these if not already provided: - **Time period** being analysed (e.g. Q1, last 12 months) - **Total customers at start of period** and **customers churned** - **ARR or revenue lost** to churn - **Churn reasons data** — exit survey results, CSM notes, support data, or sales loss reasons - **Customer segments** — by tier, industry, cohort, or product line - **Current retention rate** if known - **Any recent changes** — pricing, product, support model — that may have affected churn ## Churn Categories Always classify churn before analysing it: | Category | Definition | |---|---| | **Voluntary — avoidable** | Customer left due to a problem we could have addressed (product gaps, poor onboarding, relationship failures) | | **Voluntary — unavoidable** | Customer left for reasons outside our control (budget cuts, acquisition, company shutdown) | | **Involuntary** | Payment failure, contract non-renewal by mistake, admin error | …
Read the whole file at its exact version.
How to install
mdr add mohitagw15856/pm-claude-skills/churn-analysis@sha256:ce30efea7e2c7dacThe line at the top of this page pins the label git:20260714.d9455b5, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_c7zj4jpbldgpejba)
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Versions
The registry has recorded 2 versions of this file, all committed on Jul 14, 2026.
| version | committed | commit | size | audit | |
|---|---|---|---|---|---|
| git:20260714.d9455b5 latest | 2026-07-14 | d9455b5 | 8,817 B | A | view · diff |
| git:20260714.b87d8d4 | 2026-07-14 | b87d8d4 | 10,105 B | A | view |
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (8817 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
mohitagw15856/pm-claude-skills · 1,475 stars · license MIT · pushed 2026-10-21 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_c7zj4jpbldgpejba GET https://markdownregistry.com/api/v1/resolve?ref=mohitagw15856/pm-claude-skills/churn-analysis GET https://markdownregistry.com/api/v1/blob/ce30efea7e2c7dacbacafde6ecfbc9ec4e73e27eab6efb4dd1ce237cc0d31f53
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.
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