crm-production-investigation-guidelines SKILL.md skillA

crm-production-investigation-guidelines from aws/tools-for-devops-agent is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.

Install it, pinned
mdr add aws/tools-for-devops-agent/crm-production-investigation-guidelines@v1.0.2

Pins v1.0.2 in mdr.lock. Pin the fingerprint instead.

Audit grade
A, 17 of 17 checks passed
Kind
SKILL.md skill
Repository
aws/tools-for-devops-agent
Path
skills/crm-production-investigation-guidelines/SKILL.md
Versions recorded
3
Latest version
v1.0.2, committed Oct 22, 2026
First version recorded
Jun 14, 2026
Size
3,940 bytes
Repository stars
137
License
Apache-2.0

Guidelines for investigating production incidents in the CRM application. Use when triaging any alert or incident involving the CRM REST API, SQS queues, Lambda functions, or Aurora DSQL database in this AWS account. Ensures thorough root cause analysis using AWS-native observability tools.

Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.

What the file says

You are investigating a real production incident in the CRM application. This is a live production environment serving active sales teams.

CRITICAL: INVESTIGATION ISOLATION RULES

Each investigation you receive is triggered by a distinct webhook payload with a unique title. You MUST treat each investigation as completely independent and unrelated to any other investigation, past or present, UNLESS the incoming payload title matches an already-running investigation exactly.

The three possible incident titles are:
- "SQS Message Backlog Spike" — an SQS queue consumer backlog issue
- "RDS Read Latency/CPU Utilization High" — a database performance degradation issue
- "High Lambda Error Rate, all invocations failing" — a broken Lambda deployment issue

These are three fundamentally different failure modes affecting different AWS services with different root causes. If you receive a new investigation payload whose title differs from any currently running investigation, you MUST:
1. Start a completely new, independent investigation for it.
2. Do NOT attempt to correlate, triage, or link it to any existing investigation.
…

Read the whole file at its exact version.

How to install

The exact contents, by fingerprint
mdr add aws/tools-for-devops-agent/crm-production-investigation-guidelines@sha256:10af9a36c0d1b9ad

The line at the top of this page pins the label v1.0.2, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.

Badge

mdr badge

[![mdr](https://markdownregistry.com/badge/art_cbsj4t2rztqglofy.svg)](https://markdownregistry.com/a/art_cbsj4t2rztqglofy)

2 badge image fetches in 30 days. What the badge shows.

Versions

The registry has recorded 3 versions of this file, between Jun 14, 2026 and Oct 22, 2026, about one every 65 days.

versioncommittedcommitsizeaudit
v1.0.2 latest2026-10-22 a961f30 3,940 BA view · diff
v1.0.12026-10-21 35b9537 3,940 BA view · diff
v1.0.02026-06-14 21ec8fe 3,940 BA view

Audit of the latest version

A  17 of 17 checks passed. Fixed automatic checks with no AI involved, so the same checks give the same answer every run.
  • pass: Frontmatter block present
  • pass: Frontmatter declares a name
  • pass: Frontmatter declares a description
  • pass: Size between 200 bytes and 200 KB (3940 bytes)
  • pass: No zero-width or bidi control characters
  • pass: No instruction hidden inside an HTML comment
  • pass: No link to an exfiltration or paste host
  • pass: No credential-shaped string
  • pass: No instruction to send local credentials anywhere
  • pass: No text hidden with inline styles
  • pass: No prompt-injection phrasing
  • pass: No curl or wget piped into a shell
  • pass: No recursive delete of root, home or parent
  • pass: No instruction to read or print local credentials
  • pass: No base64 blob over 200 characters
  • pass: No link to a raw IP address
  • pass: No script tag

Source

GitHub

aws/tools-for-devops-agent · 137 stars · license Apache-2.0 · pushed 2026-11-06 · branch main

API

GET https://markdownregistry.com/api/v1/artifacts/art_cbsj4t2rztqglofy
GET https://markdownregistry.com/api/v1/resolve?ref=aws/tools-for-devops-agent/crm-production-investigation-guidelines
GET https://markdownregistry.com/api/v1/blob/10af9a36c0d1b9ad0df409151cd5ac0201934fac30ee9a1cd418d702b7c125c8

Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.

Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.

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