customer-journey-mapper SKILL.md skillA
customer-journey-mapper from onewave-ai/claude-skills is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add onewave-ai/claude-skills/customer-journey-mapper@git:20260608.d82d20fPins git:20260608.d82d20f in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- onewave-ai/claude-skills
- Path
customer-journey-mapper/SKILL.md- Versions recorded
- 2
- Latest version
- git:20260608.d82d20f, committed Jun 8, 2026
- First version recorded
- Apr 10, 2026
- Size
- 3,636 bytes
- Repository stars
- 421
- License
- MIT
Maps the full customer journey from first touch to advocacy. Generates a comprehensive customer-journey.md with all stages, touchpoints, emotions, pain points, opportunities, Mermaid diagrams, and metrics. Use when mapping customer experience, designing onboarding flows, identifying churn risks, or optimizing conversion funnels.
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# Customer Journey Mapper Produce a comprehensive, actionable customer journey map spanning every stage from initial awareness through long-term advocacy. ## Contents - `references/journey-stages.md` — the seven stages and the dimensions to analyze for each - `references/output-template.md` — exact structure for the generated `customer-journey.md` - `references/mermaid-diagrams.md` — both required Mermaid diagrams and the satisfaction scoring guide - `references/examples.md` — invocation examples, research protocol, and ambiguity handling ## Workflow 1. **Collect inputs.** Gather Product/Service, Target Persona, Touchpoints (optional), and Channels. When any are missing, infer reasonable values and document the assumptions at the top of the output. Ask one clarifying question only when the product type is genuinely unclear. 2. **Research context.** Use WebSearch to ground the map in real reviews, complaints, competitor comparisons, and industry patterns. See `references/examples.md` for the research protocol. …
Read the whole file at its exact version.
How to install
mdr add onewave-ai/claude-skills/customer-journey-mapper@sha256:a359cbfc127d442fThe line at the top of this page pins the label git:20260608.d82d20f, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_eac7qift55oqjvun)
6 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 2 versions of this file, between Apr 10, 2026 and Jun 8, 2026, about one every 59 days.
| version | committed | commit | size | audit | |
|---|---|---|---|---|---|
| git:20260608.d82d20f latest | 2026-06-08 | d82d20f | 3,636 B | A | view · diff |
| git:20260410.ab060dd | 2026-04-10 | ab060dd | 11,998 B | A | view |
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (3636 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
onewave-ai/claude-skills · 421 stars · license MIT · pushed 2026-10-20 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_eac7qift55oqjvun GET https://markdownregistry.com/api/v1/resolve?ref=onewave-ai/claude-skills/customer-journey-mapper GET https://markdownregistry.com/api/v1/blob/a359cbfc127d442fbabb339741cc21048d3405066bbfd31b0f4d6c2add036d36
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.