kelly-support SKILL.md skillA
kelly-support from mr-kelly/skills is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add mr-kelly/skills/kelly-support@git:20260923.d43c77dPins git:20260923.d43c77d in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- mr-kelly/skills
- Path
skills/kelly-support/SKILL.md- Versions recorded
- 8
- Latest version
- git:20260923.d43c77d, committed Sep 23, 2026
- First version recorded
- Jul 9, 2026
- Size
- 22,190 bytes
- Repository stars
- 6
- License
- MIT
Personal App-in-Skill customer-support desk (help desk) that triages incoming support tickets from email, WhatsApp, web chat, contact forms, and WeChat, drafts KB-grounded replies, and proposes actions, then holds every send behind a human approval queue with a pre-send quality gate (support-qa) that outputs SHIP/FIX/BLOCK, plus SLA and CSAT tracking. Use when the user invokes $kelly-support or /kelly-support, mentions 客服 / 工单 / 支持台, a support desk, help desk, customer service, support…
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# Kelly Support ## Overview Kelly Support is a Busabase Cloud App-in-Skill. Its canonical product surface is the AirApp in Busabase, not a separate local-data product. The same Hono source supports an explicitly requested local preview with OAuth connection bootstrap. Use this skill as Kelly's post-sales customer-support desk. Support tickets arrive over email, WhatsApp, in-app web chat, a contact form, and WeChat; the agent triages each one, drafts a reply grounded in a knowledge base, and proposes an action (send a reply, escalate, refund, close, or no action). The human reviews, edits, and approves each ticket in the app before anything is sent. A pre-send quality gate (`support-qa`) scores every drafted reply and returns **SHIP / FIX / BLOCK**; SLA due-by and CSAT are tracked throughout. Default behavior is AirApp-first. Unless the user explicitly asks only for explanation, triage into Busabase directly and give the user the clickable AirApp URL. Start localhost only when local preview/debugging is explicitly requested; it uses the same Busabase resources and never offers another data provider. Use chat-only mode only when the user says "纯聊天", "chat only", …
Read the whole file at its exact version.
How to install
mdr add mr-kelly/skills/kelly-support@sha256:ee88b02545154c40The line at the top of this page pins the label git:20260923.d43c77d, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_ebuizb3zeutem6xc)
3 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 8 versions of this file, between Jul 9, 2026 and Sep 23, 2026, about one every 11 days.
| version | committed | commit | size | audit | |
|---|---|---|---|---|---|
| git:20260923.d43c77d latest | 2026-09-23 | d43c77d | 22,190 B | A | view · diff |
| git:20260918.b6a4500 | 2026-09-18 | b6a4500 | 21,739 B | A | view · diff |
| git:20260908.b90d018 | 2026-09-08 | b90d018 | 20,714 B | A | view · diff |
| git:20260824.d18190a | 2026-08-24 | d18190a | 18,516 B | A | view · diff |
| git:20260808.5ce8d82 | 2026-08-08 | 5ce8d82 | 18,175 B | A | view · diff |
| git:20260806.bed1b85 | 2026-08-06 | bed1b85 | 18,023 B | A | view · diff |
| git:20260711.c9add96 | 2026-07-11 | c9add96 | 15,901 B | A | view · diff |
| git:20260709.90073e2 | 2026-07-09 | 90073e2 | 15,914 B | A | view |
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (22190 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
mr-kelly/skills · 6 stars · license MIT · pushed 2026-11-04 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_ebuizb3zeutem6xc GET https://markdownregistry.com/api/v1/resolve?ref=mr-kelly/skills/kelly-support GET https://markdownregistry.com/api/v1/blob/ee88b02545154c405cc125b5e8b47a141c086a4a3b26ff887f33762243c33674
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.