mr-kelly/skills · skills/kelly-support/SKILL.md

kelly-support skillA

kelly-support is agent-read markdown (skill) from mr-kelly/skills: Personal App-in-Skill customer-support desk (help desk) that triages incoming support tickets from email, WhatsApp, web chat, contact forms, and WeChat, drafts KB-grounded replies, and proposes actions, then holds every send behind a human approval queue with a pre-send quality gate (support-qa) that outputs SHIP/FIX/BLOCK, plus SLA and CSAT tracking. Use when the user invokes $kelly-support or /kelly-support, mentions 客服 / 工单 / 支持台, a support desk, help desk, customer service, support tickets, .

Indexed from public GitHub and served as immutable, content-addressed versions. Install it pinned to an exact SHA-256 with the mdr CLI, and every file is verified against the hash recorded here before it reaches your agent. The deterministic audit below grades the latest version, and the same file always earns the same grade.

How to install

Latest version
mdr add mr-kelly/skills/kelly-support@git:20260908.b90d018
Exact content
mdr add mr-kelly/skills/kelly-support@sha256:82ccee1f9b1491d5

Pin to a label to follow the author's releases, or to a sha256 to freeze the exact bytes forever. Either way the resolved hash is written to mdr.lock, and mdr install reproduces it on any machine.

Badge

mdr badge

[![mdr](https://markdownregistry.com/badge/art_ebuizb3zeutem6xc.svg)](https://markdownregistry.com/a/art_ebuizb3zeutem6xc)

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Versions

versioncommittedcommitsizeaudit
git:20260908.b90d018 latest2026-09-08 b90d018 20,714 BA view · diff
git:20260824.d18190a2026-08-24 d18190a 18,516 BA view · diff
git:20260808.5ce8d822026-08-08 5ce8d82 18,175 BA view · diff
git:20260806.bed1b852026-08-06 bed1b85 18,023 BA view · diff
git:20260711.c9add962026-07-11 c9add96 15,901 BA view · diff
git:20260709.90073e22026-07-09 90073e2 15,914 BA view

Audit of the latest version

A  17 of 17 checks passed. Deterministic, no model, same answer every run.
  • pass: Frontmatter block present
  • pass: Frontmatter declares a name
  • pass: Frontmatter declares a description
  • pass: Size between 200 bytes and 200 KB (20714 bytes)
  • pass: No zero-width or bidi control characters
  • pass: No instruction hidden inside an HTML comment
  • pass: No link to an exfiltration or paste host
  • pass: No credential-shaped string
  • pass: No instruction to send local credentials anywhere
  • pass: No text hidden with inline styles
  • pass: No prompt-injection phrasing
  • pass: No curl or wget piped into a shell
  • pass: No recursive delete of root, home or parent
  • pass: No instruction to read or print local credentials
  • pass: No base64 blob over 200 characters
  • pass: No link to a raw IP address
  • pass: No script tag

Source

GitHub

mr-kelly/skills · 5 stars · license MIT · pushed 2026-09-08 · branch main

API

GET https://markdownregistry.com/api/v1/artifacts/art_ebuizb3zeutem6xc
GET https://markdownregistry.com/api/v1/resolve?ref=mr-kelly/skills/kelly-support
GET https://markdownregistry.com/api/v1/blob/82ccee1f9b1491d55e5ab0a76b35bad06736c67cc026bc746f1f7c90c68384ca