HaloPSA Agents SKILL.md skillA

HaloPSA Agents from wyre-ai/msp-claude-plugins is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.

Install it, pinned
mdr add wyre-ai/msp-claude-plugins/HaloPSA Agents@git:20260804.00a312f

Pins git:20260804.00a312f in mdr.lock. Pin the fingerprint instead.

Audit grade
A, 17 of 17 checks passed
Kind
SKILL.md skill
Repository
wyre-ai/msp-claude-plugins
Path
msp-claude-plugins/halopsa/halopsa/skills/agents/SKILL.md
Versions recorded
4
Latest version
git:20260804.00a312f, committed Aug 4, 2026
First version recorded
Apr 15, 2026
Size
3,485 bytes
Repository stars
52
License
Apache-2.0

HaloPSA agents (technicians) and teams as a read-only MCP surface: listing technicians, retrieving agent detail, listing team structures, and the inactive-agent filter. Agent IDs resolved here are what ticket assignment needs.

Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.

What the file says

# HaloPSA Agents and Teams

## Overview

Agents in HaloPSA are the technicians who handle tickets and service delivery. Teams are groupings of agents that tickets can be assigned to. Use these tools to discover agent IDs and team structures before assigning tickets or filtering work queues.

## Anti-triggers

"Agent" is the most overloaded word in this marketplace. Here it means a
human technician.

- **Claude subagents** — definitions under `agents/*.md` are plugin
  authoring, not HaloPSA records. Nothing here configures Claude.
- **Endpoint software agents** — the sensor installed on a customer
  device is `huntress-agents` or the RMM's device skills such as
  `datto-rmm-devices`. A HaloPSA agent is never installed on anything.
- **Client-side people** — end users who raise tickets are HaloPSA
  *Users* under a client, a different entity entirely; use
  `halopsa-clients`.
- **Assigning or reassigning a ticket** — this skill resolves the
  `agent_id`; performing the assignment is `halopsa-tickets`.

## API Patterns

### List Agents

Tool: `halopsa_agents_list`

Key parameters:
- `team_id` — Filter agents by team ID
- `inactive` — Include inactive agents (default: active only)
…

Read the whole file at its exact version.

How to install

The exact contents, by fingerprint
mdr add wyre-ai/msp-claude-plugins/HaloPSA Agents@sha256:30436aa489c3dc81

The line at the top of this page pins the label git:20260804.00a312f, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.

Badge

mdr badge

[![mdr](https://markdownregistry.com/badge/art_eql5obxdyp6euli7.svg)](https://markdownregistry.com/a/art_eql5obxdyp6euli7)

2 badge image fetches in 30 days. What the badge shows.

Versions

The registry has recorded 4 versions of this file, between Apr 15, 2026 and Aug 4, 2026, about one every 37 days. Its first recorded version is graded B and its latest A.

versioncommittedcommitsizeaudit
git:20260804.00a312f latest2026-08-04 00a312f 3,485 BA view · diff
git:20260728.b7e78fc2026-07-28 b7e78fc 2,753 BA view · diff
git:20260713.1fbd3f32026-07-13 1fbd3f3 2,679 BB view · diff
git:20260415.2e905d72026-04-15 2e905d7 2,698 BB view

Audit of the latest version

A  17 of 17 checks passed. Fixed automatic checks with no AI involved, so the same checks give the same answer every run.
  • pass: Frontmatter block present
  • pass: Frontmatter declares a name
  • pass: Frontmatter declares a description
  • pass: Size between 200 bytes and 200 KB (3485 bytes)
  • pass: No zero-width or bidi control characters
  • pass: No instruction hidden inside an HTML comment
  • pass: No link to an exfiltration or paste host
  • pass: No credential-shaped string
  • pass: No instruction to send local credentials anywhere
  • pass: No text hidden with inline styles
  • pass: No prompt-injection phrasing
  • pass: No curl or wget piped into a shell
  • pass: No recursive delete of root, home or parent
  • pass: No instruction to read or print local credentials
  • pass: No base64 blob over 200 characters
  • pass: No link to a raw IP address
  • pass: No script tag

Source

GitHub

wyre-ai/msp-claude-plugins · 52 stars · license Apache-2.0 · pushed 2026-11-05 · branch main

API

GET https://markdownregistry.com/api/v1/artifacts/art_eql5obxdyp6euli7
GET https://markdownregistry.com/api/v1/resolve?ref=wyre-ai/msp-claude-plugins/HaloPSA Agents
GET https://markdownregistry.com/api/v1/blob/30436aa489c3dc81a00909d3ef5bd5657f5c00265707592518da2a4c15b2a3a2

Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.

Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.

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