skill-community-ops SKILL.md skillA
skill-community-ops from zju-real/easel is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add zju-real/easel/skill-community-ops@git:20261012.0d53744Pins git:20261012.0d53744 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- zju-real/easel
- Path
skills/builtin/skill-community-ops/SKILL.md- Versions recorded
- 1
- Latest version
- git:20261012.0d53744, committed Oct 12, 2026
- Size
- 6,032 bytes
- Repository stars
- 4,469
- License
- Apache-2.0
评论区运营与舆情危机应对：为一批评论生成分层回复模板（赞美/提问/求购/杠精/黑粉） 与分级处理规则，从评论中挖掘选题反哺内容，负面事件时做危机分级 + 声明草稿 + 统一口径。 当用户说"回复评论"、"评论区运营"、"评论怎么回"、"钓评论"、"引导互动"、 "评论区选题"、"舆情"、"危机公关"、"差评"、"黑粉"、"被骂了"、"道歉声明"、 "统一口径"、"负面缠上来了"、"翻车了怎么办"时触发。 和 skill-quality-gate 的区别：quality-gate 是发布前合规质检， community-ops 是发布后的评论互动与危机响应。.
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# 评论区运营与舆情危机应对 > 发布后的运营层能力：回复评论、从评论挖选题、负面事件时分级响应。三种模式，命中哪个做哪个。 ## 三种模式 | 模式 | 触发场景 | 核心产出 | |------|----------|----------| | A 评论回复策略 | 有一批评论要回 / 问"评论怎么回" | 分层回复模板 + 分级处理规则 | | B 评论区选题反哺 | 问"评论区能挖什么选题" / 给了一堆评论 | 3-5 条下一步选题建议 | | C 舆情危机应对 | 出现负面事件、差评风波、被黑 | 危机分级 + 声明草稿 + 统一口径 + 红线 + 时效 | 一次请求可能命中多个模式（如"评论区吵起来了，帮我回一下顺便看要不要出声明"）。先判定模式，再按对应流程执行。若输入模糊，先问清"是要回评论、挖选题、还是处理负面"。 ## 输入 | 字段 | 必填 | 说明 | |------|------|------| | 评论内容 | 模式 A/B 必填 | 一批真实评论，或"我这类内容常收到 XX 类评论"的场景描述 | | 负面事件描述 | 模式 C 必填 | 发生了什么、在哪个平台、扩散到什么程度、有无实锤 | | 目标平台 | 推荐 | 小红书 / 抖音 / B站 / 微博 / 公众号 / 知乎，决定调性 | | 品牌人设/红线 | 可选 | 无 Profile 时可手动提供，用于定语气和口径 | ## 模式 A：评论回复策略 1. 读 `references/reply-playbook.md`「一、五类评论分层话术库」，按五类归类用户给的评论：普通赞美 / 专业提问 / 求购买求链接 / 杠精抬杠 / 黑粉恶意差评。 2. 每类给 2-3 条可套用的回复模板（用 `[占位符]` 表示品牌名、产品、链接等，不写死具体 case）。 3. 按 `references/reply-playbook.md`「二、分级处理规则」给出处置分级：必回 / 引导私信 / 置顶 / 冷处理 / 删除拉黑，并说明每条评论归入哪级、为什么。 4. 按目标平台调语气：读 `references/platform-comment-ecology.md` 对应平台段（小红书亲和、B站梗感、知乎专业、抖音短平快、微博快节奏、公众号克制）。 5. 输出：分类回复模板表 + 分级处置清单 + 平台语气提示。 ## 模式 B：评论区选题反哺 1. 通读评论，按 `references/topic-mining.md`「一、评论聚类维度」聚类出高频诉求、重复疑问、争议点、许愿、吐槽。 2. 统计每类出现的信号强度（高频 / 中频 / 零星但尖锐）。 …
Read the whole file at its exact version.
How to install
mdr add zju-real/easel/skill-community-ops@sha256:8858e2bf657582edThe line at the top of this page pins the label git:20261012.0d53744, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_jgoakoiorrq4qpcz)
3 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 1 version of this file, committed on Oct 12, 2026.
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (6032 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
zju-real/easel · 4,469 stars · license Apache-2.0 · pushed 2026-11-02 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_jgoakoiorrq4qpcz GET https://markdownregistry.com/api/v1/resolve?ref=zju-real/easel/skill-community-ops GET https://markdownregistry.com/api/v1/blob/8858e2bf657582ed0897289ce757f3d68a6fb3d0c83703a6839817d404e9b119
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.