Autotask Service Calls SKILL.md skillA
Autotask Service Calls from wyre-ai/msp-claude-plugins is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add wyre-ai/msp-claude-plugins/Autotask Service Calls@git:20260804.aeca8edPins git:20260804.aeca8ed in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- wyre-ai/msp-claude-plugins
- Path
msp-claude-plugins/kaseya/autotask/skills/service-calls/SKILL.md- Versions recorded
- 5
- Latest version
- git:20260804.aeca8ed, committed Aug 4, 2026
- First version recorded
- Mar 22, 2026
- Size
- 8,212 bytes
- Repository stars
- 52
- License
- Apache-2.0
Autotask Service Call data model - the ServiceCall / ServiceCallTicket / ServiceCallTicketResource three-layer structure - covering fields, status codes, and how tickets and technicians (resources) are linked to scheduled work.
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# Autotask Service Call Management ## Overview Service Calls in Autotask are used to schedule and plan work against tickets. They represent a planned visit or block of work — linking one or more tickets to a time slot and assigning technicians. This skill covers the full lifecycle: creating service calls, linking tickets, assigning resources, and completing/closing them. ## Anti-triggers - **The underlying request being worked** — a service call schedules tickets, it does not replace them; use `autotask-tickets`. - **Hours actually worked** — a service call is a plan; billable time is logged separately with `autotask-time-entries`. - **Multi-phase planned work with dependencies** — use `autotask-projects`. ## Service Call Status Codes | Status ID | Name | Description | |-----------|------|-------------| | **1** | New | Freshly created, not yet dispatched | | **2** | In Progress | Technician is actively working | | **5** | Complete | Work completed | > **Instance note:** Status picklist values are instance-specific. Use `autotask_get_field_info` with `entityType: "ServiceCalls"` to confirm valid values for your Autotask instance. ## Data Model …
Read the whole file at its exact version.
How to install
mdr add wyre-ai/msp-claude-plugins/Autotask Service Calls@sha256:c982f175d9c82d37The line at the top of this page pins the label git:20260804.aeca8ed, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_k3kdsw2764xuvpqi)
1 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 5 versions of this file, between Mar 22, 2026 and Aug 4, 2026, about one every 34 days. Its first recorded version is graded B and its latest A.
| version | committed | commit | size | audit | |
|---|---|---|---|---|---|
| git:20260804.aeca8ed latest | 2026-08-04 | aeca8ed | 8,212 B | A | view · diff |
| git:20260728.b7e78fc | 2026-07-28 | b7e78fc | 7,856 B | A | view · diff |
| git:20260713.1fbd3f3 | 2026-07-13 | 1fbd3f3 | 7,991 B | A | view · diff |
| git:20260405.09d00fc | 2026-04-05 | 09d00fc | 8,014 B | A | view · diff |
| git:20260322.af88651 | 2026-03-22 | af88651 | 7,885 B | B | view |
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (8212 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
wyre-ai/msp-claude-plugins · 52 stars · license Apache-2.0 · pushed 2026-11-05 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_k3kdsw2764xuvpqi GET https://markdownregistry.com/api/v1/resolve?ref=wyre-ai/msp-claude-plugins/Autotask Service Calls GET https://markdownregistry.com/api/v1/blob/c982f175d9c82d37f515dd80126fce422314fbad3c93ff4215e68e5987fc1157
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.