customer-journey-mapping-workshop SKILL.md skillA
customer-journey-mapping-workshop from deanpeters/product-manager-skills is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add deanpeters/product-manager-skills/customer-journey-mapping-workshop@git:20260810.b68bf96Pins git:20260810.b68bf96 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- deanpeters/product-manager-skills
- Path
skills/customer-journey-mapping-workshop/SKILL.md- Versions recorded
- 5
- Latest version
- git:20260810.b68bf96, committed Aug 10, 2026
- First version recorded
- Feb 10, 2026
- Size
- 18,818 bytes
- Repository stars
- 7,599
- License
- a license file GitHub does not identify
Run a customer journey mapping workshop with adaptive questions and outputs. Use when you need to map stages, actions, emotions, pain points, and opportunities for a persona and scenario.
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
## Purpose Guide product managers through creating a customer journey map by asking adaptive questions about the actor (persona), scenario/goal, journey phases, actions/emotions, and opportunities for improvement. Use this to visualize the end-to-end customer experience, identify pain points, and create a shared mental model across teams—avoiding surface-level feature lists and ensuring discovery work focuses on real customer problems, not assumed solutions. This is not a feature roadmap—it's a discovery and alignment tool that uncovers where the experience breaks down and where improvements will have the greatest impact. ## Input **Works best with:** The persona (actor) and the scenario or goal to map. **Also useful:** Journey phases you already know, research artifacts, and where you suspect the experience breaks. Anything supplied with the invocation itself — text after the skill name, a pasted context dump, or an appended `ARGUMENTS:` line — counts as answers already given. Use it and skip whatever it covers; don't re-ask. …
Read the whole file at its exact version.
How to install
mdr add deanpeters/product-manager-skills/customer-journey-mapping-workshop@sha256:f7fa08ac60876b10The line at the top of this page pins the label git:20260810.b68bf96, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_msi7txuxfbuzev3c)
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Versions
The registry has recorded 5 versions of this file, between Feb 10, 2026 and Aug 10, 2026, about one every 45 days.
| version | committed | commit | size | audit | |
|---|---|---|---|---|---|
| git:20260810.b68bf96 latest | 2026-08-10 | b68bf96 | 18,818 B | A | view · diff |
| git:20260704.6a4fbf2 | 2026-07-04 | 6a4fbf2 | 18,760 B | A | view · diff |
| git:20260309.0a8f6ac | 2026-03-09 | 0a8f6ac | 17,980 B | A | view · diff |
| git:20260211.cc730da | 2026-02-11 | cc730da | 17,093 B | A | view · diff |
| git:20260210.c95ff78 | 2026-02-10 | c95ff78 | 16,934 B | A | view |
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (18818 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
deanpeters/product-manager-skills · 7,599 stars · license a license file GitHub does not identify · pushed 2026-10-16 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_msi7txuxfbuzev3c GET https://markdownregistry.com/api/v1/resolve?ref=deanpeters/product-manager-skills/customer-journey-mapping-workshop GET https://markdownregistry.com/api/v1/blob/f7fa08ac60876b10dd7eb0096e0e1d8f83435abd68c2d92dd4420f700aaa6a71
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.