kelly-tickets SKILL.md skillA

kelly-tickets from mr-kelly/skills is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.

Install it, pinned
mdr add mr-kelly/skills/kelly-tickets@git:20260824.d18190a

Pins git:20260824.d18190a in mdr.lock. Pin the fingerprint instead.

Audit grade
A, 17 of 17 checks passed
Kind
SKILL.md skill
Repository
mr-kelly/skills
Path
skills/kelly-tickets/SKILL.md
Versions recorded
5
Latest version
git:20260824.d18190a, committed Aug 24, 2026
First version recorded
Jul 8, 2026
Size
15,100 bytes
Repository stars
6
License
MIT

Complaint/ticket triage-and-dispatch App-in-Skill (Busabase App-in-Skill) for property managers, facilities teams, and helpdesk leads. Use when the user invokes $kelly-tickets or /kelly-tickets, or asks for complaint triage, ticket dispatch, 投诉, 工单, 派单, property management complaints, helpdesk queue, intake from WeChat exports/call logs/front-desk forms, crew assignment, SLA board, dispatch approval, or ticket resolution tracking.

Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.

What the file says

# Kelly Tickets

## Overview

Use this skill as Kelly's complaint triage-and-dispatch desk. Complaints and requests arrive scattered across WeChat group exports, phone-call logs, front-desk forms, and email — reading those local exports is a genuine external operation a browser cannot perform, so `scripts/ingest_intake.mjs` is the only place a complaint enters the system. The agent classifies each ticket (category, urgency, unit/location) and proposes a dispatch (crew, priority, SLA) via `scripts/apply_triage.mjs`; the human reviews dispatch proposals in a Busabase-backed App-in-Skill review queue and approves or edits; a board tracks every ticket to resolution with an auditable history trail. `scripts/execute_decisions.mjs` prints the crew-notification plan for approved dispatches — the AirApp itself never sends a message or mutates a remote system. The demo persona is residential property management, but the same flow fits facilities, IT helpdesk, or any dispatch workflow.
…

Read the whole file at its exact version.

How to install

The exact contents, by fingerprint
mdr add mr-kelly/skills/kelly-tickets@sha256:1e694d889dc22e7e

The line at the top of this page pins the label git:20260824.d18190a, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.

Badge

mdr badge

[![mdr](https://markdownregistry.com/badge/art_ni4phjlkh5xdb2wr.svg)](https://markdownregistry.com/a/art_ni4phjlkh5xdb2wr)

4 badge image fetches in 30 days. What the badge shows.

Versions

The registry has recorded 5 versions of this file, between Jul 8, 2026 and Aug 24, 2026, about one every 12 days.

versioncommittedcommitsizeaudit
git:20260824.d18190a latest2026-08-24 d18190a 15,100 BA view · diff
git:20260808.5ce8d822026-08-08 5ce8d82 14,747 BA view · diff
git:20260806.bed1b852026-08-06 bed1b85 14,605 BA view · diff
git:20260711.c9add962026-07-11 c9add96 12,039 BA view · diff
git:20260708.a2a1dc82026-07-08 a2a1dc8 12,052 BA view

Audit of the latest version

A  17 of 17 checks passed. Fixed automatic checks with no AI involved, so the same checks give the same answer every run.
  • pass: Frontmatter block present
  • pass: Frontmatter declares a name
  • pass: Frontmatter declares a description
  • pass: Size between 200 bytes and 200 KB (15100 bytes)
  • pass: No zero-width or bidi control characters
  • pass: No instruction hidden inside an HTML comment
  • pass: No link to an exfiltration or paste host
  • pass: No credential-shaped string
  • pass: No instruction to send local credentials anywhere
  • pass: No text hidden with inline styles
  • pass: No prompt-injection phrasing
  • pass: No curl or wget piped into a shell
  • pass: No recursive delete of root, home or parent
  • pass: No instruction to read or print local credentials
  • pass: No base64 blob over 200 characters
  • pass: No link to a raw IP address
  • pass: No script tag

Source

GitHub

mr-kelly/skills · 6 stars · license MIT · pushed 2026-11-04 · branch main

API

GET https://markdownregistry.com/api/v1/artifacts/art_ni4phjlkh5xdb2wr
GET https://markdownregistry.com/api/v1/resolve?ref=mr-kelly/skills/kelly-tickets
GET https://markdownregistry.com/api/v1/blob/1e694d889dc22e7e34abf0385aa9840a26ca35c88a887347dcf16511c0fad10c

Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.

Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.

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