Home / calle-ai / awesome-phone-call-agents · GitHub

trunkline-payer-call SKILL.md skillA

trunkline-payer-call from calle-ai/awesome-phone-call-agents is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.

Install it, pinned

mdr add calle-ai/awesome-phone-call-agents/trunkline-payer-call@git:20260915.5b06e6e

Pins git:20260915.5b06e6e in mdr.lock. Pin the fingerprint instead.

Audit grade: A, 17 of 17 checks passed
Kind: SKILL.md skill
Repository: calle-ai/awesome-phone-call-agents
Path: skills/trunkline-payer-call/SKILL.md
Versions recorded: 1
Latest version: git:20260915.5b06e6e, committed Sep 15, 2026
Size: 6,007 bytes
Repository stars: 112
License: MIT

Call a health plan's provider-services line about a claim with CALL-E, disclosing only the minimum patient identifiers that workflow needs, and return a schema-checked answer whose every field is backed by a quote from the call transcript. Use for claim status, denial reason, prior authorization status, and eligibility.

Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.

What the file says

# Trunkline payer call

A medical practice's billing office spends its day on hold with health plans asking four questions: what happened to this claim, why was it denied, where is this authorization, and is this patient covered. This skill compiles one of those questions into a CALL-E call task and checks the answer that comes back.

Two rules make it different from a general "call and ask" skill, and both are enforced before and after the call rather than requested in the prompt:

1. **Minimum necessary.** Each workflow declares the only patient identifiers it may disclose. Eligibility gets a member id and a date of birth. It does not get a name, because it does not need one.
2. **No answer without evidence.** Every field comes back with the representative's own words. If that quote is not in the transcript, the field becomes `unknown` and a person looks at it.

## When to use

Use this skill when a provider's billing office needs an administrative answer from a payer about a claim it has already submitted, and the answer is only available by phone.

## When not to use
…

Read the whole file at its exact version.

How to install

The exact contents, by fingerprint

mdr add calle-ai/awesome-phone-call-agents/trunkline-payer-call@sha256:72f9bc3a4231a56a

The line at the top of this page pins the label git:20260915.5b06e6e, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.

Badge

[![mdr](https://markdownregistry.com/badge/art_nvuyhkv4g2og6ygp.svg)](https://markdownregistry.com/a/art_nvuyhkv4g2og6ygp)

2 badge image fetches in 30 days. What the badge shows.

Versions

The registry has recorded 1 version of this file, committed on Sep 15, 2026.

version	committed	commit	size	audit
git:20260915.5b06e6e latest	2026-09-15	5b06e6e	6,007 B	A	view

Audit of the latest version

A 17 of 17 checks passed. Fixed automatic checks with no AI involved, so the same checks give the same answer every run.

pass: Frontmatter block present
pass: Frontmatter declares a name
pass: Frontmatter declares a description
pass: Size between 200 bytes and 200 KB (6007 bytes)
pass: No zero-width or bidi control characters
pass: No instruction hidden inside an HTML comment
pass: No link to an exfiltration or paste host
pass: No credential-shaped string
pass: No instruction to send local credentials anywhere
pass: No text hidden with inline styles
pass: No prompt-injection phrasing
pass: No curl or wget piped into a shell
pass: No recursive delete of root, home or parent
pass: No instruction to read or print local credentials
pass: No base64 blob over 200 characters
pass: No link to a raw IP address
pass: No script tag

Source

GitHub

calle-ai/awesome-phone-call-agents · 112 stars · license MIT · pushed 2026-11-05 · branch main

API

GET https://markdownregistry.com/api/v1/artifacts/art_nvuyhkv4g2og6ygp
GET https://markdownregistry.com/api/v1/resolve?ref=calle-ai/awesome-phone-call-agents/trunkline-payer-call
GET https://markdownregistry.com/api/v1/blob/72f9bc3a4231a56a7b78c93a3f1768dc6aea4a4cb0e31e5b47972ca2efc0ad37

Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.

Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.