sentiment-feedback-loop SKILL.md skillA

This file is byte-identical to the first copy the registry indexed. Same content hash, so the same checks give both the same grade.

sentiment-feedback-loop from the-utopia-studio/skills is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.

Install it, pinned
mdr add the-utopia-studio/skills/sentiment-feedback-loop@git:20260806.73fec06

Pins git:20260806.73fec06 in mdr.lock. Pin the fingerprint instead.

Audit grade
A, 17 of 17 checks passed
Kind
SKILL.md skill
Repository
the-utopia-studio/skills
Path
plugins/utopia-gtm/skills/sentiment-feedback-loop/SKILL.md
Versions recorded
1
Latest version
git:20260806.73fec06, committed Aug 6, 2026
Size
1,266 bytes
Repository stars
7
License
Apache-2.0

Process for capturing qualitative feedback and injecting it into CS playbooks.

Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.

What the file says

# Sentiment Feedback Loop Skill

## When to Use
- Enriching health scores with qualitative insights from surveys, CSM notes, and communities.
- Building voice-of-customer summaries for exec updates or escalations.
- Prioritizing product/CS actions based on sentiment trends.

## Framework
1. **Source Intake** – NPS/CSAT, support tickets, call notes, community threads, surveys.
2. **Tagging & Themes** – apply taxonomy for product area, sentiment, urgency, persona.
3. **Routing Rules** – send critical feedback to owners (product, eng, CS, exec sponsors).
4. **Insight Packaging** – compile trend summaries, quotes, and recommended actions.
5. **Closed-Loop Tracking** – log actions taken, status, and customer follow-up.

## Templates
- Sentiment tagging spreadsheet or Notion template.
- Weekly VOC digest format for leadership.
- Follow-up tracker for commitments back to customers.

## Tips
- Automate ingestion where possible but maintain human review for nuance.
- Highlight positive sentiment for advocacy/reference programs too.
- Pair with `monitor-customer-health` and `run-escalation-playbook` for context.

---

Read the whole file at its exact version.

How to install

The exact contents, by fingerprint
mdr add the-utopia-studio/skills/sentiment-feedback-loop@sha256:49f277196499e011

The line at the top of this page pins the label git:20260806.73fec06, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.

Badge

mdr badge

[![mdr](https://markdownregistry.com/badge/art_okfiklsqsntlm44e.svg)](https://markdownregistry.com/a/art_okfiklsqsntlm44e)

2 badge image fetches in 30 days. What the badge shows.

Versions

The registry has recorded 1 version of this file, committed on Aug 6, 2026.

versioncommittedcommitsizeaudit
git:20260806.73fec06 latest2026-08-06 73fec06 1,266 BA view

Audit of the latest version

A  17 of 17 checks passed. Fixed automatic checks with no AI involved, so the same checks give the same answer every run.
  • pass: Frontmatter block present
  • pass: Frontmatter declares a name
  • pass: Frontmatter declares a description
  • pass: Size between 200 bytes and 200 KB (1266 bytes)
  • pass: No zero-width or bidi control characters
  • pass: No instruction hidden inside an HTML comment
  • pass: No link to an exfiltration or paste host
  • pass: No credential-shaped string
  • pass: No instruction to send local credentials anywhere
  • pass: No text hidden with inline styles
  • pass: No prompt-injection phrasing
  • pass: No curl or wget piped into a shell
  • pass: No recursive delete of root, home or parent
  • pass: No instruction to read or print local credentials
  • pass: No base64 blob over 200 characters
  • pass: No link to a raw IP address
  • pass: No script tag

Source

GitHub

the-utopia-studio/skills · 7 stars · license Apache-2.0 · pushed 2026-10-20 · branch main

API

GET https://markdownregistry.com/api/v1/artifacts/art_okfiklsqsntlm44e
GET https://markdownregistry.com/api/v1/resolve?ref=the-utopia-studio/skills/sentiment-feedback-loop
GET https://markdownregistry.com/api/v1/blob/49f277196499e0115506a3ca663184ff178ff69340500fc892e135297a13e0a1

Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.

Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.

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Every file in the-utopia-studio/skills

Other files named sentiment-feedback-loop

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