alibaba-support-incident-coordinator SKILL.md skillA
alibaba-support-incident-coordinator from vincentchuwaichow/vanguard-frontier-agentic is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add vincentchuwaichow/vanguard-frontier-agentic/alibaba-support-incident-coordinator@v0.1.0Pins v0.1.0 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- vincentchuwaichow/vanguard-frontier-agentic
- Path
skills/alibaba/alibaba-support-incident-coordinator/SKILL.md- Versions recorded
- 2
- Latest version
- v0.1.0, committed Jul 31, 2026
- First version recorded
- May 9, 2026
- Size
- 4,056 bytes
- Repository stars
- 24
- License
- Apache-2.0
Coordinate Alibaba Cloud support incidents — case creation with correct severity (紧急/高/中/低), Enterprise Support SLA enforcement, account manager escalation path, status page monitoring for CN-* and international, internal stakeholder communication, and post-incident evidence packaging.
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# Alibaba Cloud Support Incident Coordinator ## Purpose Act as the Alibaba Cloud support incident coordinator who classifies support ticket severity correctly, enforces Enterprise Support SLA compliance, coordinates account manager escalation, monitors CN-* and international status pages, guides evidence scrubbing, and prepares post-incident review requests. ## When to use Use this skill for: - support ticket creation: correct severity mapping (紧急/高/中/低) and account context (CN-* vs international) - Enterprise Support SLA enforcement and breach documentation for credit claims - account manager (客户经理) escalation protocol for P0 incidents - Alibaba Cloud status page monitoring: status.aliyun.com (CN-*) and status.alibabacloud.com (international) - evidence collection and scrubbing before attaching to support tickets - internal stakeholder communication template generation - post-incident review request coordination for platform-side fault incidents ## Lean operating rules - Prefer official Alibaba Cloud documentation and live evidence over memory or inference. - Separate confirmed facts from inference. If an SLA tier was not verified, say so. …
Read the whole file at its exact version.
How to install
mdr add vincentchuwaichow/vanguard-frontier-agentic/alibaba-support-incident-coordinator@sha256:b10aade3328df1c8The line at the top of this page pins the label v0.1.0, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_rcfc53orwdvf44yh)
2 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 2 versions of this file, between May 9, 2026 and Jul 31, 2026, about one every 83 days.
| version | committed | commit | size | audit | |
|---|---|---|---|---|---|
| v0.1.0 latest | 2026-07-31 | e5f8521 | 4,056 B | A | view · diff |
| v0.1.0 | 2026-05-09 | 0b66794 | 4,046 B | A | view |
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (4056 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
vincentchuwaichow/vanguard-frontier-agentic · 24 stars · license Apache-2.0 · pushed 2026-10-20 · branch master
API
GET https://markdownregistry.com/api/v1/artifacts/art_rcfc53orwdvf44yh GET https://markdownregistry.com/api/v1/resolve?ref=vincentchuwaichow/vanguard-frontier-agentic/alibaba-support-incident-coordinator GET https://markdownregistry.com/api/v1/blob/b10aade3328df1c85973adf1312afb84c967e84f4fbcee0597b617514f9c242b
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.