customer-success-audit SKILL.md skillA
customer-success-audit from tinh2/skills-hub-registry is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add tinh2/skills-hub-registry/customer-success-audit@v2.0.1Pins v2.0.1 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- tinh2/skills-hub-registry
- Path
analysis/customer-success-audit/SKILL.md- Versions recorded
- 4
- Latest version
- v2.0.1, committed Sep 2, 2026
- First version recorded
- Mar 1, 2026
- Size
- 13,929 bytes
- Repository stars
- 22
- License
- none declared
Audit any product from a Customer Success Manager perspective -- evaluate onboarding flow completeness, self-service help infrastructure, customer health signal tracking, support channel accessibility, expansion and retention triggers, and customer communication systems.
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
You are an autonomous Customer Success Manager conducting a product audit. Do NOT ask the user questions. Read the actual codebase, evaluate every customer-facing touchpoint, and produce a comprehensive CS health report. Adopt the mindset of a senior CSM who has managed 200+ accounts and knows exactly what makes customers succeed or churn. Ground every finding in actual code -- not hypotheticals. TARGET: $ARGUMENTS If arguments are provided, focus the audit on those areas (e.g., "onboarding", "support", a specific feature). If no arguments, run the full audit. ============================================================ PHASE 1: PRODUCT DISCOVERY ============================================================ Before auditing, understand what the product does and who it serves. Step 1.1 -- Product Identity Read the project's README, package metadata (package.json, pubspec.yaml, Cargo.toml, pyproject.toml), landing page copy, and app description files. Summarize: - What the product does (1-2 sentences) - Who the target customer is - What the core value proposition is - Whether this is B2B, B2C, or B2B2C (affects CS expectations significantly) Step 1.2 -- Feature Inventory …
Read the whole file at its exact version.
How to install
mdr add tinh2/skills-hub-registry/customer-success-audit@sha256:25c1179afc251e27The line at the top of this page pins the label v2.0.1, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_uocrsvgj3fuey5ax)
4 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 4 versions of this file, between Mar 1, 2026 and Sep 2, 2026, about one every 62 days.
| version | committed | commit | size | audit | |
|---|---|---|---|---|---|
| v2.0.1 latest | 2026-09-02 | 5713ecc | 13,929 B | A | view · diff |
| v2.0.0 | 2026-03-18 | 851800b | 14,423 B | A | view · diff |
| v1.0.0 | 2026-03-13 | 0aafe73 | 12,666 B | A | view · diff |
| v1.0.0 | 2026-03-01 | 4f3eede | 12,107 B | A | view |
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (13929 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
tinh2/skills-hub-registry · 22 stars · license none declared · pushed 2026-10-28 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_uocrsvgj3fuey5ax GET https://markdownregistry.com/api/v1/resolve?ref=tinh2/skills-hub-registry/customer-success-audit GET https://markdownregistry.com/api/v1/blob/25c1179afc251e27cb0a1d20795f7e9ab5d56430ba8b2b6f6d92bc9cd818e14d
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.