Autotask Picklists SKILL.md skillA
Autotask Picklists from wyre-ai/msp-claude-plugins is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add wyre-ai/msp-claude-plugins/Autotask Picklists@git:20260804.aeca8edPins git:20260804.aeca8ed in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- wyre-ai/msp-claude-plugins
- Path
msp-claude-plugins/kaseya/autotask/skills/picklists/SKILL.md- Versions recorded
- 4
- Latest version
- git:20260804.aeca8ed, committed Aug 4, 2026
- First version recorded
- Apr 15, 2026
- Size
- 3,558 bytes
- Repository stars
- 52
- License
- Apache-2.0
Autotask picklist and reference-data lookups — queues, ticket statuses, ticket priorities, and project phases — the instance-specific configured values required before creating or filtering tickets and other entities.
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# Autotask Picklists and Reference Data
## Overview
Autotask uses instance-specific picklist values for queues, statuses, priorities, and phases. Before creating tickets or filtering results, retrieve these values to use the correct IDs for your organization's configuration.
## Anti-triggers
- **What a status or priority means for SLA, escalation, and
transitions** — this skill returns the values, not the behaviour; use
`autotask-tickets`.
- **The project/phase/task model rather than the phase list** —
`autotask_list_phases` returns phases for one project; the structure
around them is in `autotask-projects`.
## API Patterns
### List Queues
Tool: `autotask_list_queues`
Returns all ticket queues configured in your Autotask instance.
Response structure:
```json
[
{ "id": 1, "name": "Service Desk", "isActive": true },
{ "id": 2, "name": "Project Work", "isActive": true },
{ "id": 8, "name": "Monitoring", "isActive": false }
]
```
Use the `id` field when creating or filtering tickets by queue.
### List Ticket Statuses
Tool: `autotask_list_ticket_statuses`
Returns all ticket status values configured in your instance.
Response structure:
```json
[
…Read the whole file at its exact version.
How to install
mdr add wyre-ai/msp-claude-plugins/Autotask Picklists@sha256:0419bb5c79a311cbThe line at the top of this page pins the label git:20260804.aeca8ed, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_uu24gdwpfphho6wi)
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Versions
The registry has recorded 4 versions of this file, between Apr 15, 2026 and Aug 4, 2026, about one every 37 days. Its first recorded version is graded B and its latest A.
| version | committed | commit | size | audit | |
|---|---|---|---|---|---|
| git:20260804.aeca8ed latest | 2026-08-04 | aeca8ed | 3,558 B | A | view · diff |
| git:20260728.b7e78fc | 2026-07-28 | b7e78fc | 3,204 B | A | view · diff |
| git:20260713.1fbd3f3 | 2026-07-13 | 1fbd3f3 | 3,079 B | B | view · diff |
| git:20260415.2e905d7 | 2026-04-15 | 2e905d7 | 3,101 B | B | view |
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (3558 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
wyre-ai/msp-claude-plugins · 52 stars · license Apache-2.0 · pushed 2026-11-05 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_uu24gdwpfphho6wi GET https://markdownregistry.com/api/v1/resolve?ref=wyre-ai/msp-claude-plugins/Autotask Picklists GET https://markdownregistry.com/api/v1/blob/0419bb5c79a311cba6367d43233a7dc0afe8fc03ae4abd126e93322ef44fd3db
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.