podcast-show-customer-success SKILL.md skillA
podcast-show-customer-success from buildbetter-app/skills is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add buildbetter-app/skills/podcast-show-customer-success@git:20260930.7696368Pins git:20260930.7696368 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- buildbetter-app/skills
- Path
bob/skills/podcast-show-customer-success/SKILL.md- Versions recorded
- 1
- Latest version
- git:20260930.7696368, committed Sep 30, 2026
- Size
- 1,437 bytes
- Repository stars
- 24
- License
- a license file GitHub does not identify
Show rules for a team audio episode about account health, renewals at risk, and promises to customers. Use with "Make a podcast episode" for customer success managers and account owners.
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# Show: Customer success **Listeners:** the customer success team. Posted to the team's channel, or as a DM to one account owner for their book. **Cadence:** weekday mornings. **Length:** 60 to 100 seconds. ## Sources Since the last episode: - Calls with customers: what they said, especially about value, competitors, and people leaving. - Churn and risk signals, and objections that three or more accounts raised. - Renewals in the next 60 days and their health. - Promises made to customers (commitments) and whether they were kept. - Accounts that went quiet: no call or email in three weeks. ## Picking the story Choose, in order: 1. A renewal in the next 30 days with a new risk: a competitor named, a champion gone, usage down. 2. A promise to a customer that is overdue. 3. An objection that spread to a third account this week. 4. A valuable account that went quiet. Quote the customer when you can. Say when the renewal is, in plain words. ## Show notes - Wendy asks "who talks to them next, and when?". - Every risk item ends with a person and a next step, even if the step is "call them today". - For a personal book-of-business episode, use only that owner's accounts.
Read the whole file at its exact version.
How to install
mdr add buildbetter-app/skills/podcast-show-customer-success@sha256:9d4645211db3e2f6The line at the top of this page pins the label git:20260930.7696368, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_uuc5ryjr4jz3z5md)
3 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 1 version of this file, committed on Sep 30, 2026.
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (1437 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
buildbetter-app/skills · 24 stars · license a license file GitHub does not identify · pushed 2026-11-03 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_uuc5ryjr4jz3z5md GET https://markdownregistry.com/api/v1/resolve?ref=buildbetter-app/skills/podcast-show-customer-success GET https://markdownregistry.com/api/v1/blob/9d4645211db3e2f68e94bef28d60bf6c69ca43f5df8bda4878df889a955abc25
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.