customer-discovery SKILL.md skillA
customer-discovery from qa-aman/claude-skills is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add qa-aman/claude-skills/customer-discovery@git:20260303.8412b01Pins git:20260303.8412b01 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- qa-aman/claude-skills
- Path
skills/by-role/founder/customer-discovery/SKILL.md- Versions recorded
- 1
- Latest version
- git:20260303.8412b01, committed Mar 3, 2026
- Size
- 5,382 bytes
- Repository stars
- 21
- License
- MIT
Use when the user says "run customer discovery", "help me interview customers", "write customer interview questions", "validate my assumption", "talk to users", "synthesize customer interviews", "what are my customers saying", "user research for my startup", "mom test interview", "are we solving a real problem", or wants to extract real insight from conversations with potential or existing customers.
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
## Overview
Based on **"The Mom Test"** by Rob Fitzpatrick. The core principle: most customer conversations are worthless because founders ask questions that invite polite lies. The Mom Test fixes this by shifting from opinion-seeking ("would you use this?") to behavior-seeking ("how do you currently handle this?"). Every question must pass the test: would your mom give you an honest answer even if she wanted to protect your feelings?
## Workflow
### Step 1: Define the assumption you are testing
Before writing a single question, state the riskiest belief your business depends on.
Format:
- Assumption: [specific belief about customer behavior, pain, or willingness to pay]
- Why it matters: [what breaks if this assumption is wrong]
- What evidence would confirm or deny it: [observable behavior, not stated preference]
Do not run the interview until the assumption is written down. The interview exists to pressure-test this specific thing.
### Step 2: Write your question set using Mom Test rules
Rule 1: Ask about their life, not your idea.
Rule 2: Ask about specifics in the past, not generalities or futures.
Rule 3: Talk less. Listen more.
Core questions to use:
…Read the whole file at its exact version.
How to install
mdr add qa-aman/claude-skills/customer-discovery@sha256:701c7f6ade1dbe80The line at the top of this page pins the label git:20260303.8412b01, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_xhyzpsjchow2qccc)
1 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 1 version of this file, committed on Mar 3, 2026.
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (5382 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
qa-aman/claude-skills · 21 stars · license MIT · pushed 2026-10-19 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_xhyzpsjchow2qccc GET https://markdownregistry.com/api/v1/resolve?ref=qa-aman/claude-skills/customer-discovery GET https://markdownregistry.com/api/v1/blob/701c7f6ade1dbe80535e98a1d2db152581b0330a9b863ece809495c84d024ea0
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.
More from qa-aman/claude-skills
Every file in qa-aman/claude-skills