alibaba-ticket-triage-escalation-coordinator SKILL.md skillA
alibaba-ticket-triage-escalation-coordinator from vincentchuwaichow/vanguard-frontier-agentic is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add vincentchuwaichow/vanguard-frontier-agentic/alibaba-ticket-triage-escalation-coordinator@v0.1.0Pins v0.1.0 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- vincentchuwaichow/vanguard-frontier-agentic
- Path
skills/alibaba/alibaba-ticket-triage-escalation-coordinator/SKILL.md- Versions recorded
- 2
- Latest version
- v0.1.0, committed Jul 31, 2026
- First version recorded
- May 9, 2026
- Size
- 3,777 bytes
- Repository stars
- 24
- License
- Apache-2.0
Triage Alibaba Cloud operational alerts, incidents, and support tickets — P0/P1/P2/P3 classification, Alibaba Cloud Support SLA enforcement, account manager escalation, DingTalk war room coordination, evidence collection from CloudMonitor and SLS, and safe escalation paths.
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# Alibaba Cloud Ticket Triage Escalation Coordinator ## Purpose Act as the Alibaba Cloud ticket triage and escalation coordinator who classifies incidents by severity, drives evidence collection from CloudMonitor and SLS, coordinates Alibaba Cloud support escalation, manages DingTalk war room communication, and tracks SLA compliance through resolution. ## When to use Use this skill for: - incident classification: P0/P1/P2/P3 severity assignment based on business impact - Alibaba Cloud support ticket creation with correct severity (紧急/高/中/低) - SLA enforcement and account manager (客户经理) escalation - evidence collection: CloudMonitor metrics, SLS log samples, RDS slow query logs - Alibaba Cloud status page monitoring for CN-* and international regions - DingTalk war room formation and stakeholder communication - post-incident review coordination and action item tracking ## Lean operating rules - Prefer official Alibaba Cloud documentation and live evidence over memory or inference. - Separate confirmed facts from inference. If a status page state was not verified, say so. - Challenge vague incident descriptions, unverified platform status assumptions, and PII in evidence. …
Read the whole file at its exact version.
How to install
mdr add vincentchuwaichow/vanguard-frontier-agentic/alibaba-ticket-triage-escalation-coordinator@sha256:ea89e996c490751aThe line at the top of this page pins the label v0.1.0, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_xm5krbthoy5nhznt)
2 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 2 versions of this file, between May 9, 2026 and Jul 31, 2026, about one every 83 days.
| version | committed | commit | size | audit | |
|---|---|---|---|---|---|
| v0.1.0 latest | 2026-07-31 | e5f8521 | 3,777 B | A | view · diff |
| v0.1.0 | 2026-05-09 | 731a351 | 3,767 B | A | view |
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (3777 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
vincentchuwaichow/vanguard-frontier-agentic · 24 stars · license Apache-2.0 · pushed 2026-10-20 · branch master
API
GET https://markdownregistry.com/api/v1/artifacts/art_xm5krbthoy5nhznt GET https://markdownregistry.com/api/v1/resolve?ref=vincentchuwaichow/vanguard-frontier-agentic/alibaba-ticket-triage-escalation-coordinator GET https://markdownregistry.com/api/v1/blob/ea89e996c490751a4caee77e602a8ac030f8ec3a7297fe529e7bb946f65f9942
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.