Autotask CRM SKILL.md skillA

Autotask CRM from wyre-ai/msp-claude-plugins is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.

Install it, pinned
mdr add wyre-ai/msp-claude-plugins/Autotask CRM@git:20260817.2671d27

Pins git:20260817.2671d27 in mdr.lock. Pin the fingerprint instead.

Audit grade
A, 17 of 17 checks passed
Kind
SKILL.md skill
Repository
wyre-ai/msp-claude-plugins
Path
msp-claude-plugins/kaseya/autotask/skills/crm/SKILL.md
Versions recorded
5
Latest version
git:20260817.2671d27, committed Aug 17, 2026
First version recorded
Apr 5, 2026
Size
7,722 bytes
Repository stars
52
License
Apache-2.0

Autotask CRM entities - companies (accounts), contacts, and sites/locations - including field references, company type classifications, and how these records underpin tickets, contracts, and projects for MSP account management.

Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.

What the file says

# Autotask CRM Management

## Overview

Autotask CRM manages the core entities that define your client relationships: companies (accounts), contacts, and sites. Proper CRM data is foundational - tickets, contracts, projects, and billing all depend on accurate company and contact information.

## Anti-triggers

- **The same client as a documentation record** — use
  `itglue-organizations`, and `itglue-contacts` for the people.
- **The client's grouping in monitoring or SOC tooling** — Datto RMM
  calls it a site (`datto-rmm-sites`), RocketCyber calls it an account
  (`rocketcyber-accounts`). Neither shares IDs with an Autotask company.
- **Kaseya BMS accounts and contacts** — a separate PSA with its own
  client records; use `kaseya-bms-api-patterns`.

## Key Concepts

### Company (Account)

The primary entity representing a client organization.

| Field | Description | Required |
|-------|-------------|----------|
| `id` | Unique identifier | System |
| `companyName` | Official company name | Yes |
| `companyType` | Customer, Lead, Prospect, etc. | Yes |
| `phone` | Main phone number | No |
| `address1` | Street address | No |
| `city` | City | No |
…

Read the whole file at its exact version.

How to install

The exact contents, by fingerprint
mdr add wyre-ai/msp-claude-plugins/Autotask CRM@sha256:b14ea138b385cfcd

The line at the top of this page pins the label git:20260817.2671d27, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.

Badge

mdr badge

[![mdr](https://markdownregistry.com/badge/art_xmb7jiawok2n75zn.svg)](https://markdownregistry.com/a/art_xmb7jiawok2n75zn)

0 badge image fetches in 30 days. What the badge shows.

Versions

The registry has recorded 5 versions of this file, between Apr 5, 2026 and Aug 17, 2026, about one every 33 days.

versioncommittedcommitsizeaudit
git:20260817.2671d27 latest2026-08-17 2671d27 7,722 BA view · diff
git:20260804.aeca8ed2026-08-04 aeca8ed 7,724 BA view · diff
git:20260728.b7e78fc2026-07-28 b7e78fc 7,248 BA view · diff
git:20260713.1fbd3f32026-07-13 1fbd3f3 7,357 BA view · diff
git:20260405.09d00fc2026-04-05 09d00fc 7,373 BA view

Audit of the latest version

A  17 of 17 checks passed. Fixed automatic checks with no AI involved, so the same checks give the same answer every run.
  • pass: Frontmatter block present
  • pass: Frontmatter declares a name
  • pass: Frontmatter declares a description
  • pass: Size between 200 bytes and 200 KB (7722 bytes)
  • pass: No zero-width or bidi control characters
  • pass: No instruction hidden inside an HTML comment
  • pass: No link to an exfiltration or paste host
  • pass: No credential-shaped string
  • pass: No instruction to send local credentials anywhere
  • pass: No text hidden with inline styles
  • pass: No prompt-injection phrasing
  • pass: No curl or wget piped into a shell
  • pass: No recursive delete of root, home or parent
  • pass: No instruction to read or print local credentials
  • pass: No base64 blob over 200 characters
  • pass: No link to a raw IP address
  • pass: No script tag

Source

GitHub

wyre-ai/msp-claude-plugins · 52 stars · license Apache-2.0 · pushed 2026-11-05 · branch main

API

GET https://markdownregistry.com/api/v1/artifacts/art_xmb7jiawok2n75zn
GET https://markdownregistry.com/api/v1/resolve?ref=wyre-ai/msp-claude-plugins/Autotask CRM
GET https://markdownregistry.com/api/v1/blob/b14ea138b385cfcd85a42c600cdc45a2b64a9c5dcb39f94ed94c7fb83f7969cd

Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.

Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.

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