openhands-enterprise-troubleshooting SKILL.md skillA
openhands-enterprise-troubleshooting from openhands/extensions is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add openhands/extensions/openhands-enterprise-troubleshooting@git:20260911.ce62975Pins git:20260911.ce62975 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- openhands/extensions
- Path
skills/openhands-enterprise-troubleshooting/SKILL.md- Versions recorded
- 1
- Latest version
- git:20260911.ce62975, committed Sep 11, 2026
- Size
- 15,206 bytes
- Repository stars
- 179
- License
- MIT
This skill should be used when a user reports an issue with OpenHands Enterprise (OHE) on a self-hosted (Replicated VM-based) installation. Use for diagnosing sandbox startup failures, auth issues, certificate errors, LLM connectivity problems, Keycloak login issues, Replicated Admin Console access, upgrade failures, or resource exhaustion. Helps triage symptoms, run diagnostic commands, guide through recovery steps, generate and analyze Replicated support bundles offline, and produce…
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# OpenHands Enterprise Troubleshooting This skill helps diagnose and resolve common issues on OpenHands Enterprise (OHE) self-hosted installations using Replicated. It covers triage, guided recovery, support bundle generation, and escalation handoffs. ## Diagnostic Workflow When a user reports an OHE issue: 1. **Collect symptoms** - Ask user to describe what they see, error messages, when it started 2. **Identify failure mode** - Match symptoms to one of the common issues below 3. **Run targeted diagnostics** - Use commands in `references/diagnostics.md` 4. **Guide recovery** - Follow resolution steps for the identified issue, one at a time 5. **Verify fix** - Confirm the original symptom is gone, not just that the last command succeeded 6. **Generate handoff** - If unresolved, produce a clear summary for the OpenHands team Take recovery one step at a time. Before each step, state what it will change and what you expect to see afterwards; after it, run the check that confirms it before moving on. If the check fails or shows something unexpected, stop and re-diagnose — a step applied on top of a failed one buries the …
Read the whole file at its exact version.
How to install
mdr add openhands/extensions/openhands-enterprise-troubleshooting@sha256:b7baa048b8fbcbb9The line at the top of this page pins the label git:20260911.ce62975, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_zdd4mbuzcgjwlv6h)
3 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 1 version of this file, committed on Sep 11, 2026.
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (15206 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
openhands/extensions · 179 stars · license MIT · pushed 2026-11-08 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_zdd4mbuzcgjwlv6h GET https://markdownregistry.com/api/v1/resolve?ref=openhands/extensions/openhands-enterprise-troubleshooting GET https://markdownregistry.com/api/v1/blob/b7baa048b8fbcbb971dd0be8d96104689091b58304ffea276819ad0fabd51382
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.