Calm, systematic crisis handling — from detection through post-mortem to prevention.
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# Incident Response Skill
> In a crisis, follow the process. Panic is the enemy of resolution.
## Severity Levels
| Level | Definition | Response Time | Escalation |
| ----- | ---------- | ------------- | ---------- |
| P1 | Service down, all users affected | Immediate (drop everything) | Notify leadership within 15 min |
| P2 | Major feature broken, no workaround | < 1 hour | Notify team lead |
| P3 | Feature degraded, workaround exists | < 4 hours | Normal channels |
| P4 | Minor issue, cosmetic or low-impact | < 24 hours | Next sprint |
**When unsure**: Triage UP (P2 → P1), not down. Downgrade after investigation.
## Response Phases
### 1. Detect — Know something is wrong
| Detection Source | Reliability | Action |
| ---------------- | ----------- | ------ |
| Automated monitoring/alerts | High | Trust the data, verify scope |
| User reports (1-2) | Medium | Reproduce, check if isolated |
| User reports (many) | High | Treat as confirmed |
| Internal discovery | Medium | Check if it's already in production |
### 2. Triage — Assess impact and urgency
Answer these **in order** (each takes < 1 minute):
1. **Who is affected?** All users / subset / internal only
…
The line at the top of this page pins the label git:20260728.80a7ab6, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
GET https://markdownregistry.com/api/v1/artifacts/art_bjin3ung2caorakc
GET https://markdownregistry.com/api/v1/resolve?ref=fabioc-aloha/alex_skill_mall/incident-response
GET https://markdownregistry.com/api/v1/blob/5117cd4377eb2e35b3bd33ca90f394bb5f43018d68d127f0498fc217c3e92f28
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
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