chief-customer-officer-advisor SKILL.md skillA
This file is byte-identical to the first copy the registry indexed. Same content hash, so the same checks give both the same grade.
chief-customer-officer-advisor from alirezarezvani/claude-skills is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add alirezarezvani/claude-skills/chief-customer-officer-advisor@v1.0.0Pins v1.0.0 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- alirezarezvani/claude-skills
- Path
c-level-advisor/chief-customer-officer-advisor/skills/chief-customer-officer-advisor/SKILL.md- Versions recorded
- 3
- Latest version
- v1.0.0, committed Oct 30, 2026
- First version recorded
- May 13, 2026
- Size
- 11,664 bytes
- Repository stars
- 29,490
- License
- MIT
Use for retention strategy, customer segmentation or CS team sizing decisions (GRR vs NRR, churn causes, pooled vs named CSMs). Runs retention_decomposition_analyzer.py, customer_segmentation_designer.py and cs_coverage_calculator.py.
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# Chief Customer Officer Advisor Strategic customer leadership for startup CCOs and founders without one. **Four decisions, no generic CS survey:** 1. **What's our retention architecture — and is gross retention vs NRR honest?** — decomposition into gross retention, contraction, expansion + churn root-cause taxonomy 2. **How do we segment customers for differential investment?** — tier design + ICP fit scoring + investment-per-segment math 3. **What's the CS team's coverage model — and when do we go pooled vs named?** — coverage ratio calculator + transition thresholds 4. **What CS role do we hire next?** — stage-to-role map (CS ≠ Support ≠ AM ≠ Implementation) This skill does **not** cover tactical CS implementation. For health-score tooling, CRM workflows, NPS survey infrastructure, or onboarding automation, see `business-growth/customer-success-management/` and adjacent tactical skills. ## Keywords …
Read the whole file at its exact version.
How to install
mdr add alirezarezvani/claude-skills/chief-customer-officer-advisor@sha256:9ba16478d64e858eThe line at the top of this page pins the label v1.0.0, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_bx4mzrjxpm2zkcaa)
4 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 3 versions of this file, between May 13, 2026 and Oct 30, 2026, about one every 85 days.
| version | committed | commit | size | audit | |
|---|---|---|---|---|---|
| v1.0.0 latest | 2026-10-30 | b078bb8 | 11,664 B | A | view · diff |
| v1.0.0 | 2026-06-10 | a088c8b | 11,993 B | A | view · diff |
| v1.0.0 | 2026-05-13 | c7a0fe8 | 11,902 B | A | view |
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (11664 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
alirezarezvani/claude-skills · 29,490 stars · license MIT · pushed 2026-11-05 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_bx4mzrjxpm2zkcaa GET https://markdownregistry.com/api/v1/resolve?ref=alirezarezvani/claude-skills/chief-customer-officer-advisor GET https://markdownregistry.com/api/v1/blob/9ba16478d64e858e71031e47cff8720d88d21cceda6f3d9f37862373d687b7a4
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.
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