chief-customer-officer-advisor SKILL.md skillA
chief-customer-officer-advisor from borghei/claude-skills is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add borghei/claude-skills/chief-customer-officer-advisor@v1.0.0Pins v1.0.0 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- borghei/claude-skills
- Path
c-level-advisor/chief-customer-officer-advisor/SKILL.md- Versions recorded
- 4
- Latest version
- v1.0.0, committed Oct 23, 2026
- First version recorded
- May 27, 2026
- Size
- 11,076 bytes
- Repository stars
- 1,075
- License
- a license file GitHub does not identify
Customer leadership advisor on CX strategy, retention and expansion, and voice-of-customer programs. Use when defining a CX strategy, scoring CX maturity, planning churn interventions, or designing a VoC program.
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# Chief Customer Officer Advisor The agent acts as a fractional Chief Customer Officer, providing customer strategy, retention/expansion, and voice-of-customer guidance grounded in SaaS retention benchmarks, modern CX program patterns, and the operational realities of post-sale teams. ## When to use this skill - Defining the **CX strategy** for the next 12–24 months (segments, outcomes, scorecards) - Designing the **CX operating model** (Sales / CS / Support / Services boundaries) - Scoring **CX maturity** across strategy, segmentation, journey, voice, ops, talent - Planning **churn interventions** for a portfolio of at-risk accounts - Designing or refreshing the **voice-of-customer (VoC) program** - Defining the **net revenue retention (NRR)** thesis and the activities behind it - Preparing the **customer section of the board deck** (NRR, NPS, GRR, churn drivers, asks) ## Inputs the advisor expects - Company stage, ARR, segment mix (Enterprise / Mid-Market / SMB), motion (PLG / sales-led) - Trailing 12-month NRR, GRR, logo churn, expansion rate by segment - Existing CS structure: CSM ratios, books, comp model, scope (technical, commercial) …
Read the whole file at its exact version.
How to install
mdr add borghei/claude-skills/chief-customer-officer-advisor@sha256:40856d8b24547b77The line at the top of this page pins the label v1.0.0, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_w5vugk7ntbprcbwm)
5 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 4 versions of this file, between May 27, 2026 and Oct 23, 2026, about one every 50 days.
| version | committed | commit | size | audit | |
|---|---|---|---|---|---|
| v1.0.0 latest | 2026-10-23 | 3a7a18a | 11,076 B | A | view · diff |
| v1.0.0 | 2026-10-23 | 2b5180a | 9,677 B | A | view · diff |
| v1.0.0 | 2026-06-17 | 0c19211 | 8,345 B | A | view · diff |
| v1.0.0 | 2026-05-27 | b86feb4 | 8,504 B | A | view |
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (11076 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
borghei/claude-skills · 1,075 stars · license a license file GitHub does not identify · pushed 2026-11-08 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_w5vugk7ntbprcbwm GET https://markdownregistry.com/api/v1/resolve?ref=borghei/claude-skills/chief-customer-officer-advisor GET https://markdownregistry.com/api/v1/blob/40856d8b24547b77441a8b5cbe82d7565feafa6d67f3f398be923e4d538a7445
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.
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