jira-service-management SKILL.md skillA
jira-service-management from servosity/msp-skills is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add servosity/msp-skills/jira-service-management@git:20261019.92bf88bPins git:20261019.92bf88b in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- servosity/msp-skills
- Path
skills/jira-service-management/SKILL.md- Versions recorded
- 1
- Latest version
- git:20261019.92bf88b, committed Oct 19, 2026
- Size
- 44,064 bytes
- Repository stars
- 70
- License
- a license file GitHub does not identify
Use when the user asks to triage Jira Service Management (JSM) queues by SLA risk, add an internal note to a service desk ticket, read a ticket's full history, manage JSM customers and client organizations, or look up and reconcile Assets (CMDB) objects: ranks open tickets across every queue by SLA time remaining, posts agent-only notes that error if JSM stores them as public, joins Assets objects to the tickets that touch them, and diffs Assets against an RMM or PSA export. Trigger phrases…
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# Jira Service Management - Claude Code Skill ## Prerequisites: Install the CLI This skill drives the `jira-service-management-cli` binary. **You must verify the CLI is installed before invoking any command from this skill.** If it is missing, install it first: 1. macOS / Linux: ```bash bash <(curl -fsSL https://raw.githubusercontent.com/Servosity/msp-skills/main/skills/jira-service-management/install.sh) ``` 2. Windows (PowerShell): ```powershell iwr -useb https://raw.githubusercontent.com/Servosity/msp-skills/main/skills/jira-service-management/install.ps1 | iex ``` 3. Verify: `jira-service-management-cli --version` 4. Ensure `~/.local/bin` (macOS / Linux) or `%LOCALAPPDATA%\Programs\msp-skills` (Windows) is on `$PATH`. The installer downloads the `jira-service-management-cli` and `jira-service-management-mcp` binaries into `~/.local/bin` (macOS / Linux) or `%LOCALAPPDATA%\Programs\msp-skills` (Windows). It does not register the skill with your agent and writes no MCP client config - see [mcp-install.md](./mcp-install.md) for that wire-up. …
Read the whole file at its exact version.
How to install
mdr add servosity/msp-skills/jira-service-management@sha256:ebf0c36440b4bfe1The line at the top of this page pins the label git:20261019.92bf88b, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_ewm6ozuzc5xxnk3q)
2 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 1 version of this file, committed on Oct 19, 2026.
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (44064 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
servosity/msp-skills · 70 stars · license a license file GitHub does not identify · pushed 2026-11-05 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_ewm6ozuzc5xxnk3q GET https://markdownregistry.com/api/v1/resolve?ref=servosity/msp-skills/jira-service-management GET https://markdownregistry.com/api/v1/blob/ebf0c36440b4bfe17f5a889fe603be22e15bf2e3a335a0fbd1a87c76322bfa26
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.
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