jira-service-management SKILL.md skillA
jira-service-management from ulises-jeremias/agent-toolkit is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add ulises-jeremias/agent-toolkit/jira-service-management@v1.0.0Pins v1.0.0 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- ulises-jeremias/agent-toolkit
- Path
plugins/agent-toolkit-complete/.github/skills/jira-service-management/SKILL.md- Versions recorded
- 1
- Latest version
- v1.0.0, committed Sep 1, 2026
- Size
- 16,687 bytes
- Repository stars
- 19
- License
- MIT
Complete ITSM/ITIL workflow support for JSM - service desks, requests, SLAs, customers, approvals, knowledge base. Use when managing service desk requests, tracking SLAs, or handling customer operations.
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# jira-jsm Complete ITSM (IT Service Management) and ITIL workflow support for Jira Service Management (JSM). ## Risk Levels | Operation | Risk | Notes | |-----------|------|-------| | List service desks/queues | `-` | Read-only | | Get request/SLA status | `-` | Read-only | | Search knowledge base | `-` | Read-only | | List customers/orgs | `-` | Read-only | | Create request | `-` | Easily reversible (can cancel) | | Add comment (public) | `-` | Can delete | | Add comment (internal) | `-` | Can delete | | Create customer | `-` | Can remove | | Create organization | `-` | Can delete | | Create asset | `-` | Can delete | | Transition request | `!` | Can transition back | | Add participant | `!` | Can remove | | Update asset | `!` | Can update again | | Link asset to request | `!` | Can unlink | | Approve request | `!` | Cannot unapprove (audit trail) | | Decline request | `!` | Cannot undecline (audit trail) | | Remove customer | `!!` | Loses service desk access | | Delete organization | `!!` | Customer associations lost | **Risk Legend**: `-` Safe, read-only | `!` Caution, modifiable | `!!` Warning, destructive but recoverable | `!!!` Danger, irreversible …
Read the whole file at its exact version.
How to install
mdr add ulises-jeremias/agent-toolkit/jira-service-management@sha256:32e63308bec964e8The line at the top of this page pins the label v1.0.0, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_kbjlrtntbkibylra)
3 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 1 version of this file, committed on Sep 1, 2026.
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (16687 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
ulises-jeremias/agent-toolkit · 19 stars · license MIT · pushed 2026-11-06 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_kbjlrtntbkibylra GET https://markdownregistry.com/api/v1/resolve?ref=ulises-jeremias/agent-toolkit/jira-service-management GET https://markdownregistry.com/api/v1/blob/32e63308bec964e825a430aee624a7e448da45701a4c6696f9203d9df396f724
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.
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