extract-customer-insights SKILL.md skillA

extract-customer-insights from emichy/product-judgment is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.

Install it, pinned
mdr add emichy/product-judgment/extract-customer-insights@git:20261104.da210cd

Pins git:20261104.da210cd in mdr.lock. Pin the fingerprint instead.

Audit grade
A, 17 of 17 checks passed
Kind
SKILL.md skill
Repository
emichy/product-judgment
Path
skills/extract-customer-insights/SKILL.md
Versions recorded
5
Latest version
git:20261104.da210cd, committed Nov 4, 2026
First version recorded
Aug 17, 2026
Size
5,332 bytes
Repository stars
4
License
MIT

Extracts what a customer conversation revealed — current behavior, workarounds, quoted proof — then triangulates against tickets, CRM, issues, or the repo. Use when the user wants insights from a call, what it means, whether signal is a pattern, or what ticket to file. "Extract some insights." / "What did we learn?" / "What does this mean?" / "What do we do with this call?" / "What do these calls have in common?" Do not use for coaching how they interviewed (review-interview).

Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.

What the file says

# Extract customer insights

What the call revealed — not a theme deck. Transcript only for quotes — never
invent. Search before you label corroborated.

## House style

Answer first, in one sentence. Then only the evidence that carries it. Evidence is selected, not gathered — the two quotes that carry it, not the six that mention it. Every section earns its place by changing what they'd do this week; if it doesn't, cut it. Slack, not email. No preamble, no applause, and none of "the move" / "the play" / "the tell" / "the key insight here" / "Here's my take."

120 words of your own prose is long. 180 is an analysis — cut until it isn't. Quotes don't count.

Search findings live in Triangulate. Never in Proof, never in Other signals.

## Output contract

| Step | Deliver |
|------|---------|
| **1** | Line 1: Right now they [job] by [workaround] — whichever workaround carries the cost, not the one they came to test. Observed only; a read like "they know it breaks" is Assumption or a quote, not Line 1. Can't say it → say you don't have an insight yet. |
…

Read the whole file at its exact version.

How to install

The exact contents, by fingerprint
mdr add emichy/product-judgment/extract-customer-insights@sha256:4137d5c30b83e3e9

The line at the top of this page pins the label git:20261104.da210cd, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.

Badge

mdr badge

[![mdr](https://markdownregistry.com/badge/art_fqyqhxg64dmgbcxf.svg)](https://markdownregistry.com/a/art_fqyqhxg64dmgbcxf)

1 badge image fetches in 30 days. What the badge shows.

Versions

The registry has recorded 5 versions of this file, between Aug 17, 2026 and Nov 4, 2026, about one every 20 days.

versioncommittedcommitsizeaudit
git:20261104.da210cd latest2026-11-04 da210cd 5,332 BA view · diff
git:20261016.58960db2026-10-16 58960db 5,165 BA view · diff
git:20260817.30c13462026-08-17 30c1346 4,502 BA view · diff
git:20260817.ff5842f2026-08-17 ff5842f 4,626 BA view · diff
git:20260817.e333ac42026-08-17 e333ac4 4,632 BA view

Audit of the latest version

A  17 of 17 checks passed. Fixed automatic checks with no AI involved, so the same checks give the same answer every run.
  • pass: Frontmatter block present
  • pass: Frontmatter declares a name
  • pass: Frontmatter declares a description
  • pass: Size between 200 bytes and 200 KB (5332 bytes)
  • pass: No zero-width or bidi control characters
  • pass: No instruction hidden inside an HTML comment
  • pass: No link to an exfiltration or paste host
  • pass: No credential-shaped string
  • pass: No instruction to send local credentials anywhere
  • pass: No text hidden with inline styles
  • pass: No prompt-injection phrasing
  • pass: No curl or wget piped into a shell
  • pass: No recursive delete of root, home or parent
  • pass: No instruction to read or print local credentials
  • pass: No base64 blob over 200 characters
  • pass: No link to a raw IP address
  • pass: No script tag

Source

GitHub

emichy/product-judgment · 4 stars · license MIT · pushed 2026-11-04 · branch main

API

GET https://markdownregistry.com/api/v1/artifacts/art_fqyqhxg64dmgbcxf
GET https://markdownregistry.com/api/v1/resolve?ref=emichy/product-judgment/extract-customer-insights
GET https://markdownregistry.com/api/v1/blob/4137d5c30b83e3e9be18760dd5854f94ae0af1112145866de8da4dbbe5cfcfc0

Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.

Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.

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