mail-replies SKILL.md skillA

mail-replies from jstanden/cerb is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.

Install it, pinned
mdr add jstanden/cerb/mail-replies@git:20260908.3c0e1a1

Pins git:20260908.3c0e1a1 in mdr.lock. Pin the fingerprint instead.

Audit grade
A, 17 of 17 checks passed
Kind
SKILL.md skill
Repository
jstanden/cerb
Path
features/cerberusweb.core/assets/agent_filesystems/cerb-agents/skills/mail-replies/SKILL.md
Versions recorded
3
Latest version
git:20260908.3c0e1a1, committed Sep 8, 2026
First version recorded
Aug 23, 2026
Size
4,303 bytes
Repository stars
83
License
a license file GitHub does not identify

Drafting a customer-facing email reply on a Cerb ticket -- interleaved quoting, what may and may not be asserted, the `#signature` token, and house typography. Load it before writing or revising any reply.

Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.

What the file says

# Writing a customer reply

## Substance

- Match the worker's voice and the tone of the thread; default to clear, concise, professional, and warm.
- Only state facts supported by the ticket, the worker's instructions, or established knowledge. Never invent order numbers, policies, dates, commitments, or account details. If something you need is missing, ask the worker rather than guessing.
- Write for the customer: no internal jargon, ticket IDs, or notes-to-self in the reply body.
- If the draft contains a `#signature` token, leave it exactly as-is and keep it in place. It is a placeholder that Cerb replaces on send with the correct signature for the sending group/bucket address -- do not rewrite it, move it into a quoted block, expand it into a literal signature, or delete it. If your edit rewrites the whole body, carry the token through to the end of the new text.

## Structure: interleave

We prefer interleaved (inline) replies over top-posting. Your text goes BELOW the quote it answers -- never a block of new prose stacked above the thread. When the customer's message raises more than one point, answer it point by point:
…

Read the whole file at its exact version.

How to install

The exact contents, by fingerprint
mdr add jstanden/cerb/mail-replies@sha256:4997997d1df4ff57

The line at the top of this page pins the label git:20260908.3c0e1a1, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.

Badge

mdr badge

[![mdr](https://markdownregistry.com/badge/art_lezips4zrqtvagi3.svg)](https://markdownregistry.com/a/art_lezips4zrqtvagi3)

2 badge image fetches in 30 days. What the badge shows.

Versions

The registry has recorded 3 versions of this file, between Aug 23, 2026 and Sep 8, 2026, about one every 8 days.

versioncommittedcommitsizeaudit
git:20260908.3c0e1a1 latest2026-09-08 3c0e1a1 4,303 BA view · diff
git:20260825.76737f02026-08-25 76737f0 3,037 BA view · diff
git:20260823.7d1dc0c2026-08-23 7d1dc0c 2,770 BA view

Audit of the latest version

A  17 of 17 checks passed. Fixed automatic checks with no AI involved, so the same checks give the same answer every run.
  • pass: Frontmatter block present
  • pass: Frontmatter declares a name
  • pass: Frontmatter declares a description
  • pass: Size between 200 bytes and 200 KB (4303 bytes)
  • pass: No zero-width or bidi control characters
  • pass: No instruction hidden inside an HTML comment
  • pass: No link to an exfiltration or paste host
  • pass: No credential-shaped string
  • pass: No instruction to send local credentials anywhere
  • pass: No text hidden with inline styles
  • pass: No prompt-injection phrasing
  • pass: No curl or wget piped into a shell
  • pass: No recursive delete of root, home or parent
  • pass: No instruction to read or print local credentials
  • pass: No base64 blob over 200 characters
  • pass: No link to a raw IP address
  • pass: No script tag

Source

GitHub

jstanden/cerb · 83 stars · license a license file GitHub does not identify · pushed 2026-10-31 · branch 12.0.x

API

GET https://markdownregistry.com/api/v1/artifacts/art_lezips4zrqtvagi3
GET https://markdownregistry.com/api/v1/resolve?ref=jstanden/cerb/mail-replies
GET https://markdownregistry.com/api/v1/blob/4997997d1df4ff57ee2d127e47b6551b7fad8e98b458794b313ee09a0bae3c37

Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.

Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.

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