customer-success-manager SKILL.md skillA
customer-success-manager from alirezarezvani/claude-skills is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add alirezarezvani/claude-skills/customer-success-manager@v1.0.0Pins v1.0.0 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- alirezarezvani/claude-skills
- Path
business-growth/skills/customer-success-manager/SKILL.md- Versions recorded
- 1
- Latest version
- v1.0.0, committed May 2, 2026
- Size
- 9,222 bytes
- Repository stars
- 29,490
- License
- MIT
Monitors customer health, predicts churn risk, and identifies expansion opportunities using weighted scoring models for SaaS customer success. Use when analyzing customer accounts, reviewing retention metrics, scoring at-risk customers, or when the user mentions churn, customer health scores, upsell opportunities, expansion revenue, retention analysis, or customer analytics. Runs three Python CLI tools to produce deterministic health scores, churn risk tiers, and prioritized expansion…
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# Customer Success Manager Production-grade customer success analytics with multi-dimensional health scoring, churn risk prediction, and expansion opportunity identification. Three Python CLI tools provide deterministic, repeatable analysis using standard library only -- no external dependencies, no API calls, no ML models. --- ## Table of Contents - [Input Requirements](#input-requirements) - [Output Formats](#output-formats) - [How to Use](#how-to-use) - [Scripts](#scripts) - [Reference Guides](#reference-guides) - [Templates](#templates) - [Best Practices](#best-practices) - [Limitations](#limitations) --- ## Input Requirements All scripts accept a JSON file as positional input argument. See `assets/sample_customer_data.json` for complete schema examples and sample data. ### Health Score Calculator …
Read the whole file at its exact version.
How to install
mdr add alirezarezvani/claude-skills/customer-success-manager@sha256:ea53629ec26895fcThe line at the top of this page pins the label v1.0.0, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_nrrr2yp6s2uokwoz)
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Versions
The registry has recorded 1 version of this file, committed on May 2, 2026.
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (9222 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
alirezarezvani/claude-skills · 29,490 stars · license MIT · pushed 2026-11-05 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_nrrr2yp6s2uokwoz GET https://markdownregistry.com/api/v1/resolve?ref=alirezarezvani/claude-skills/customer-success-manager GET https://markdownregistry.com/api/v1/blob/ea53629ec26895fc84229d817f91512879be54331122521b180df3a568826546
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.
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