gorgias-support-tickets-per-order SKILL.md skillB
gorgias-support-tickets-per-order from coupler-io/skills is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add coupler-io/skills/gorgias-support-tickets-per-order@v1.0.0Pins v1.0.0 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- B, 16 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- coupler-io/skills
- Path
ecommerce/gorgias/gorgias-support-tickets-per-order/SKILL.md- Versions recorded
- 1
- Latest version
- v1.0.0, committed Oct 27, 2026
- Size
- 11,675 bytes
- Repository stars
- 40
- License
- MIT
Use for "how many support tickets per order do we get", "why is our Gorgias volume up", "what are customers contacting us about", "how much of our support is where-is-my-order", "is our contact rate getting better", "which channel brings the most Gorgias tickets", or "what should we fix to cut support tickets for our store" — even when the user never says "contact rate". Use when the decision is which cause of support volume to fix first. Needs Gorgias and the store's Shopify orders.
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# Gorgias Support Tickets per Order Shows how many support tickets your store gets per order, what customers contact you about, and which cause to fix first. Gorgias Support Tickets per Order is a Coupler.io AI agent skill that works with live data from Gorgias and Shopify. **Tells you how much support each order costs in tickets, what drives it, and which cause to fix first.** Ticket volume on its own says nothing: volume rises when orders rise. The number that matters is tickets per order, and Gorgias can't produce it because it has no order count. This skill brings the store's orders in as the denominator, takes out the tickets that aren't customer contacts, and splits what's left by topic, so "support is busy" becomes "where-is-my-order tickets doubled after the carrier change". **What you get back** - **Tickets per 100 orders**, by week and against the prior period. - **Topic mix**: where-is-my-order, returns, product questions, damage and the rest, with the share that has no topic. - **Channel mix** and **volume by hour and weekday**. - **What was excluded and why**: spam, outbound, replies to marketing emails. …
Read the whole file at its exact version.
How to install
mdr add coupler-io/skills/gorgias-support-tickets-per-order@sha256:8bfc66e992e4f227The line at the top of this page pins the label v1.0.0, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_q4vdypsb5joepvrn)
3 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 1 version of this file, committed on Oct 27, 2026.
Audit of the latest version
- fail: No prompt-injection phrasing (matched: ignore previous instructions)
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (11675 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Starting a new one? Use a template for SKILL.md on mdpantry, which passes every one of these checks and says what to change in it.
Source
coupler-io/skills · 40 stars · license MIT · pushed 2026-10-30 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_q4vdypsb5joepvrn GET https://markdownregistry.com/api/v1/resolve?ref=coupler-io/skills/gorgias-support-tickets-per-order GET https://markdownregistry.com/api/v1/blob/8bfc66e992e4f2278ec4d5de712b9877b257bbe8be0fc50aa75cc6c45206185a
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.