customer-billing-ops SKILL.md skillA

customer-billing-ops from affaan-m/ecc is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.

Install it, pinned
mdr add affaan-m/ecc/customer-billing-ops@git:20260517.ec9ace9

Pins git:20260517.ec9ace9 in mdr.lock. Pin the fingerprint instead.

Audit grade
A, 17 of 17 checks passed
Kind
SKILL.md skill
Repository
affaan-m/ecc
Path
docs/ja-JP/skills/customer-billing-ops/SKILL.md
Versions recorded
1
Latest version
git:20260517.ec9ace9, committed May 17, 2026
Size
5,920 bytes
Repository stars
299,696
License
MIT

Stripeなどの接続された請求ツールを使用して、サブスクリプション、返金、チャーントリアージ、請求ポータルの回復、プラン分析などの顧客請求ワークフローを操作します。顧客を助けたい、サブスクリプション状態を検査したい、または収益に影響する請求操作を管理したい場合に使用します。.

Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.

What the file says

# 顧客請求業務

このスキルは、汎用的な支払いAPI設計ではなく、実際の顧客業務のために使用します。

目標は、オペレーターが以下に答えるのを助けることです:この顧客は誰か、何が起きたか、最も安全な修正は何か、どのようなフォローアップを送るべきか?

## 使用時期

- 顧客が請求が壊れている、返金が必要、またはキャンセルできないと言っている場合
- 重複サブスクリプション、偶発的な請求、失敗した更新、またはチャーンリスクを調査する場合
- プランミックス、アクティブなサブスクリプション、年間対月間の変換、またはチームシートの混乱をレビューする場合
- 請求ポータルフローの作成または検証
- サブスクリプション、請求書、返金、または支払い方法に関するサポートの苦情を監査する場合

## 推奨ツールサーフェス

- Stripeなどの接続された請求ツールを最初に使用する
- メール、GitHub、または課題トラッカーは補足証拠としてのみ使用する
- プラットフォームが必要なコントロールをすでに提供している場合、カスタムアカウント管理コードよりもホストされた請求/顧客ポータルを優先する

## ガードレール

- レスポンスに秘密鍵、完全なカード詳細、または不必要な顧客PIIを公開しない
- 盲目的に返金しない。まず問題を分類する
- 以下を区別する:
  - 偶発的な重複購入
  - 意図的なマルチシートまたはチーム購入
  - 壊れた製品/未達成の価値
  - 失敗または不完全なチェックアウト
  - セルフサーブコントロールの欠如によるキャンセル
- 年間プラン、チームプラン、按分状態については、アクションを取る前に契約の形状を確認する

## ワークフロー

### 1. 顧客を明確に特定する

利用可能な最強の識別子から始めます:

- 顧客メール
- StripeカスタマーID
- サブスクリプションID
- 請求書ID
- GitHubユーザー名または請求に紐づくことがわかっているサポートメール

簡潔なアイデンティティサマリーを返します:

- 顧客
- アクティブなサブスクリプション
- キャンセルされたサブスクリプション
- 請求書
- 重複するアクティブなサブスクリプションなどの明らかな異常

### 2. 問題を分類する

アクションを取る前に、ケースを1つのバケットに入れます:

| ケース | 典型的なアクション |
|------|----------------|
| 重複する個人サブスクリプション | 余分をキャンセル、返金を検討 |
| 実際のマルチシート/チームの意図 | シートを保持、請求モデルを明確にする |
| 支払い失敗/不完全なチェックアウト | ポータルまたは支払い方法の更新で回復 |
…

Read the whole file at its exact version.

How to install

The exact contents, by fingerprint
mdr add affaan-m/ecc/customer-billing-ops@sha256:547738762597ff2e

The line at the top of this page pins the label git:20260517.ec9ace9, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.

Badge

mdr badge

[![mdr](https://markdownregistry.com/badge/art_qg6wjcuywom7gwc5.svg)](https://markdownregistry.com/a/art_qg6wjcuywom7gwc5)

6 badge image fetches in 30 days. What the badge shows.

Versions

The registry has recorded 1 version of this file, committed on May 17, 2026.

versioncommittedcommitsizeaudit
git:20260517.ec9ace9 latest2026-05-17 ec9ace9 5,920 BA view

Audit of the latest version

A  17 of 17 checks passed. Fixed automatic checks with no AI involved, so the same checks give the same answer every run.
  • pass: Frontmatter block present
  • pass: Frontmatter declares a name
  • pass: Frontmatter declares a description
  • pass: Size between 200 bytes and 200 KB (5920 bytes)
  • pass: No zero-width or bidi control characters
  • pass: No instruction hidden inside an HTML comment
  • pass: No link to an exfiltration or paste host
  • pass: No credential-shaped string
  • pass: No instruction to send local credentials anywhere
  • pass: No text hidden with inline styles
  • pass: No prompt-injection phrasing
  • pass: No curl or wget piped into a shell
  • pass: No recursive delete of root, home or parent
  • pass: No instruction to read or print local credentials
  • pass: No base64 blob over 200 characters
  • pass: No link to a raw IP address
  • pass: No script tag

Source

GitHub

affaan-m/ecc · 299,696 stars · license MIT · pushed 2026-11-06 · branch main

API

GET https://markdownregistry.com/api/v1/artifacts/art_qg6wjcuywom7gwc5
GET https://markdownregistry.com/api/v1/resolve?ref=affaan-m/ecc/customer-billing-ops
GET https://markdownregistry.com/api/v1/blob/547738762597ff2e1e72826e7898cc0e960260c58705358b0a8f789684dbcda2

Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.

Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.

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