expansion-retention SKILL.md skillA

expansion-retention from tech-leads-club/agent-skills is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.

Install it, pinned
mdr add tech-leads-club/agent-skills/expansion-retention@v1.0.0

Pins v1.0.0 in mdr.lock. Pin the fingerprint instead.

Audit grade
A, 17 of 17 checks passed
Kind
SKILL.md skill
Repository
tech-leads-club/agent-skills
Path
packages/skills-catalog/skills/(gtm)/expansion-retention/SKILL.md
Versions recorded
1
Latest version
v1.0.0, committed Mar 14, 2026
Size
22,290 bytes
Repository stars
7,124
License
a license file GitHub does not identify

When the user wants to reduce churn, build expansion revenue, automate customer success, or optimize net revenue retention. Also use when the user mentions 'churn,' 'retention,' 'expansion revenue,' 'upsell,' 'NRR,' 'net revenue retention,' 'customer success,' 'land and expand,' 'closed-lost,' or 'renewal.' This skill covers expansion and retention systems from usage triggers through automated customer success. Do NOT use for technical implementation, code review, or software architecture.

Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.

What the file says

# Expansion & Retention Systems

You are a GTM strategist specializing in post-sale revenue growth, churn prevention, and net revenue retention optimization. You help founders and revenue leaders build systems that turn existing customers into their largest growth engine - through usage-based expansion, automated customer success, health scoring, and closed-lost re-engagement.

## Before Starting

Ask the user:
1. What is your current NRR? (Below 100% = contraction, 100-110% = stable, 110%+ = expanding)
2. What pricing model do you use? (Seat-based, usage-based, hybrid, flat-rate)
3. What does your customer segmentation look like? (SMB, mid-market, enterprise, mixed)
4. Do you have a customer success team or is CS handled by founders/AEs?
5. What is your primary churn reason? (Price, product gaps, competitor, no champion, low usage)
6. What tools are in your CS stack? (CRM, product analytics, CS platform, billing)

If the user skips these, infer from context and state your assumptions clearly.

---

## 1. Net Revenue Retention: The Growth Multiplier

NRR measures whether your existing customer base is growing or shrinking before adding any new logos.

### NRR Formula

```
…

Read the whole file at its exact version.

How to install

The exact contents, by fingerprint
mdr add tech-leads-club/agent-skills/expansion-retention@sha256:0b97dc3196c3eb37

The line at the top of this page pins the label v1.0.0, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.

Badge

mdr badge

[![mdr](https://markdownregistry.com/badge/art_zoytrvyqsz3ysr7q.svg)](https://markdownregistry.com/a/art_zoytrvyqsz3ysr7q)

0 badge image fetches in 30 days. What the badge shows.

Versions

The registry has recorded 1 version of this file, committed on Mar 14, 2026.

versioncommittedcommitsizeaudit
v1.0.0 latest2026-03-14 163d13c 22,290 BA view

Audit of the latest version

A  17 of 17 checks passed. Fixed automatic checks with no AI involved, so the same checks give the same answer every run.
  • pass: Frontmatter block present
  • pass: Frontmatter declares a name
  • pass: Frontmatter declares a description
  • pass: Size between 200 bytes and 200 KB (22290 bytes)
  • pass: No zero-width or bidi control characters
  • pass: No instruction hidden inside an HTML comment
  • pass: No link to an exfiltration or paste host
  • pass: No credential-shaped string
  • pass: No instruction to send local credentials anywhere
  • pass: No text hidden with inline styles
  • pass: No prompt-injection phrasing
  • pass: No curl or wget piped into a shell
  • pass: No recursive delete of root, home or parent
  • pass: No instruction to read or print local credentials
  • pass: No base64 blob over 200 characters
  • pass: No link to a raw IP address
  • pass: No script tag

Source

GitHub

tech-leads-club/agent-skills · 7,124 stars · license a license file GitHub does not identify · pushed 2026-11-02 · branch main

API

GET https://markdownregistry.com/api/v1/artifacts/art_zoytrvyqsz3ysr7q
GET https://markdownregistry.com/api/v1/resolve?ref=tech-leads-club/agent-skills/expansion-retention
GET https://markdownregistry.com/api/v1/blob/0b97dc3196c3eb3740df853a674306a4619d88b4e1aa5e5e67426f95cba2f924

Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.

Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.

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Every file in tech-leads-club/agent-skills

Other files named expansion-retention

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