cmo-churn-prevention SKILL.md skillA
cmo-churn-prevention from ai-marketing-os-ltd/cmo-so-skills is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add ai-marketing-os-ltd/cmo-so-skills/cmo-churn-prevention@v0.15.0Pins v0.15.0 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- ai-marketing-os-ltd/cmo-so-skills
- Path
plugins/cmo-so-email/skills/cmo-churn-prevention/SKILL.md- Versions recorded
- 5
- Latest version
- v0.15.0, committed Oct 25, 2026
- First version recorded
- Oct 19, 2026
- Size
- 10,422 bytes
- Repository stars
- 4
- License
- MIT
Keep customers: health signals, cancel flows, save offers, failed-payment recovery and win-back. Use when the user says things like "our churn is too high"; "design a cancel flow"; "what save offer should we show?"; "recover failed payments"; "which customers are about to leave?"; "write win-back emails for cancelled customers".
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# Retention & churn prevention Reduces customer loss from both directions: people who decide to leave (voluntary churn) and people whose payment fails (involuntary churn). It spots risk early with a simple health score, intervenes before the cancel button, designs an honest cancel flow that matches each reason with the right offer, recovers failed payments, and wins back some of those who leave, all measured by revenue kept, not saves claimed. ## When to use - Churn is rising or unknown; there is no cancel flow, or cancellation happens instantly. - Failed payments are quietly cancelling accounts. - You want early warning of which accounts are at risk. - Not for: first-week activation (use `cmo-onboarding-activation`), upgrade paywalls (use `cmo-paywalls`), general nurture or re-engaging inactive newsletter subscribers (use `cmo-email-sequences`), price changes (use `cmo-pricing-strategy`). ## Before you start - Ask, one at a time: monthly churn and the split between voluntary and failed payments; number of customers and average revenue; billing provider and intervals; whether pause and downgrade exist; what usage is tracked per account; past cancellation reasons; B2B or B2C. …
Read the whole file at its exact version.
How to install
mdr add ai-marketing-os-ltd/cmo-so-skills/cmo-churn-prevention@sha256:651e96e37b275f02The line at the top of this page pins the label v0.15.0, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_4627pjlqdglqfu4f)
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Versions
The registry has recorded 5 versions of this file, between Oct 19, 2026 and Oct 25, 2026, about one every 2 days.
| version | committed | commit | size | audit | |
|---|---|---|---|---|---|
| v0.15.0 latest | 2026-10-25 | e59889b | 10,422 B | A | view · diff |
| v0.14.0 | 2026-10-25 | 3938fc5 | 10,422 B | A | view · diff |
| v0.13.0 | 2026-10-22 | af514f0 | 10,422 B | A | view · diff |
| v0.11.7 | 2026-10-19 | f73e99e | 10,422 B | A | view · diff |
| v0.11.6 | 2026-10-19 | 4d1b95e | 10,422 B | A | view |
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (10422 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
ai-marketing-os-ltd/cmo-so-skills · 4 stars · license MIT · pushed 2026-11-06 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_4627pjlqdglqfu4f GET https://markdownregistry.com/api/v1/resolve?ref=ai-marketing-os-ltd/cmo-so-skills/cmo-churn-prevention GET https://markdownregistry.com/api/v1/blob/651e96e37b275f02f20d81df9908e818ff8d86ffa5cb021ac85588f587e874c6
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.