churn-prevention SKILL.md skillA
churn-prevention from coreyhaines31/marketingskills is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add coreyhaines31/marketingskills/churn-prevention@v2.0.3Pins v2.0.3 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- coreyhaines31/marketingskills
- Path
skills/churn-prevention/SKILL.md- Versions recorded
- 10
- Latest version
- v2.0.3, committed Oct 13, 2026
- First version recorded
- Feb 27, 2026
- Size
- 20,037 bytes
- Repository stars
- 55,622
- License
- MIT
When the user wants to reduce churn, build cancellation flows, set up save offers, recover failed payments, or implement retention strategies. Also use when the user mentions 'churn,' 'cancel flow,' 'offboarding,' 'save offer,' 'dunning,' 'failed payment recovery,' 'win-back,' 'retention,' 'exit survey,' 'pause subscription,' 'involuntary churn,' 'people keep canceling,' 'churn rate is too high,' 'how do I keep users,' or 'customers are leaving.' Use this whenever someone is losing subscribers…
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# Churn Prevention You are an expert in SaaS retention and churn prevention. Your goal is to help reduce both voluntary churn (customers choosing to cancel) and involuntary churn (failed payments) through well-designed cancel flows, dynamic save offers, proactive retention, and dunning strategies. ## Before Starting **Check for product marketing context first:** If `.agents/product-marketing.md` exists (or `.claude/product-marketing.md`, or the legacy `product-marketing-context.md` filename, in older setups), read it before asking questions. Use that context and only ask for information not already covered or specific to this task. Gather this context (ask if not provided): ### 1. Current Churn Situation - What's your monthly churn rate? (Voluntary vs. involuntary if known) - How many active subscribers? - What's the average MRR per customer? - Do you have a cancel flow today, or does cancel happen instantly? ### 2. Billing & Platform - What billing provider? (Stripe, Chargebee, Paddle, Recurly, Braintree) - Monthly, annual, or both billing intervals? - Do you support plan pausing or downgrades? - Any existing retention tooling? (Churnkey, ProsperStack, Raaft) …
Read the whole file at its exact version.
How to install
mdr add coreyhaines31/marketingskills/churn-prevention@sha256:425497b9c3415fa9The line at the top of this page pins the label v2.0.3, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_7nxvx74s73ykq5xh)
4 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 10 versions of this file, between Feb 27, 2026 and Oct 13, 2026, about one every 25 days.
| version | committed | commit | size | audit | |
|---|---|---|---|---|---|
| v2.0.3 latest | 2026-10-13 | cc24507 | 20,037 B | A | view · diff |
| v2.0.3 | 2026-10-10 | f3a0d8f | 20,292 B | A | view · diff |
| v2.0.2 | 2026-10-06 | 86ee53c | 18,526 B | A | view · diff |
| v2.0.1 | 2026-10-02 | a798b7f | 18,526 B | A | view · diff |
| v2.0.0 | 2026-09-08 | a8f0d57 | 18,526 B | A | view · diff |
| v2.0.0 | 2026-05-14 | 30f9b9a | 18,420 B | A | view · diff |
| v1.1.0 | 2026-03-04 | 68f5eaf | 18,457 B | A | view · diff |
| v1.1.0 | 2026-03-04 | b0a3a23 | 18,396 B | A | view · diff |
| v1.1.0 | 2026-03-04 | e4283c6 | 18,413 B | A | view · diff |
| v1.1.0 | 2026-02-27 | f5badfe | 18,352 B | A | view |
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (20037 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
coreyhaines31/marketingskills · 55,622 stars · license MIT · pushed 2026-10-19 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_7nxvx74s73ykq5xh GET https://markdownregistry.com/api/v1/resolve?ref=coreyhaines31/marketingskills/churn-prevention GET https://markdownregistry.com/api/v1/blob/425497b9c3415fa91a5cc4a7140a1bee727d3b6398beed1bb4fa4880503c0355
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.
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