customer-success-qbr SKILL.md skillA
customer-success-qbr from skillmedev/skills is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add skillmedev/skills/customer-success-qbr@git:20261005.bea4ea5Pins git:20261005.bea4ea5 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- skillmedev/skills
- Path
skills/customer-success-qbr/SKILL.md- Versions recorded
- 3
- Latest version
- git:20261005.bea4ea5, committed Oct 5, 2026
- First version recorded
- Jul 5, 2026
- Size
- 8,352 bytes
- Repository stars
- 19
- License
- MIT
Runs quarterly business reviews that prove delivered value, score account health, and open the expansion and renewal conversation - producing an agenda, a value-delivered slide format, a health-score definition, and an expansion script. Use when someone asks "how do I run a QBR", "prep my quarterly business review", "build a customer health score", "how do I bring up renewal in a QBR", or is preparing an executive business review for a key account. Do NOT use for designing the expansion motion…
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# Customer Success QBR A QBR is not a product demo or a support recap. It is a business conversation that proves the value you delivered, aligns on the customer's goals, and opens the door to expansion and renewal. Run badly - usage stats to a champion-only room - it trains the customer that QBRs are skippable, and the renewal conversation starts cold at day 90. Run well, it is the single best retention tool you have. ## Operating procedure Follow the steps in order: the room decides whether the meeting matters, the pre-work decides whether you have anything to say, and the value section must land before any expansion ask is credible. ### Step 1: Gather inputs Collect these before building anything. Where a number is unverified, label it a guess and confirm it with the champion before the meeting. 1. The customer's stated goals from last quarter, in their exact words (from the prior QBR notes or kickoff doc). If none exist, the first agenda item becomes setting them. 2. Contract facts: ARR, renewal date, products owned, seats licensed vs. active. …
Read the whole file at its exact version.
How to install
mdr add skillmedev/skills/customer-success-qbr@sha256:d968381d082f9730The line at the top of this page pins the label git:20261005.bea4ea5, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_gnoyaedhwo36qdqg)
1 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 3 versions of this file, between Jul 5, 2026 and Oct 5, 2026, about one every 46 days.
| version | committed | commit | size | audit | |
|---|---|---|---|---|---|
| git:20261005.bea4ea5 latest | 2026-10-05 | bea4ea5 | 8,352 B | A | view · diff |
| git:20260705.a28c4ce | 2026-07-05 | a28c4ce | 8,310 B | A | view · diff |
| git:20260705.acb5571 | 2026-07-05 | acb5571 | 8,366 B | A | view |
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (8352 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
skillmedev/skills · 19 stars · license MIT · pushed 2026-10-13 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_gnoyaedhwo36qdqg GET https://markdownregistry.com/api/v1/resolve?ref=skillmedev/skills/customer-success-qbr GET https://markdownregistry.com/api/v1/blob/d968381d082f9730c72a6bfd03bb9257580b7707b640b42c89ade94896b6dd53
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.