customer-intel SKILL.md skillA
customer-intel from vm0-ai/vm0-skills is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add vm0-ai/vm0-skills/customer-intel@git:20260709.c4cfc48Pins git:20260709.c4cfc48 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- vm0-ai/vm0-skills
- Path
customer-intel/SKILL.md- Versions recorded
- 4
- Latest version
- git:20260709.c4cfc48, committed Jul 9, 2026
- First version recorded
- Mar 13, 2026
- Size
- 7,577 bytes
- Repository stars
- 81
- License
- none declared
Research customer context across docs, tickets, CRM, email, and web sources with cited confidence.
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
## Investigation Framework ### Phase 1 — Define the Inquiry Before touching any source, characterize what you need to find: - **Definitive fact**: A single correct answer exists (e.g., "Does the API support batch requests?") - **Contextual picture**: Multiple viewpoints must be assembled (e.g., "What has this account's experience been over the last quarter?") - **Open exploration**: The boundaries of the question are still forming (e.g., "Why are enterprise customers struggling with onboarding?") - **Audience awareness**: Determine who will consume the answer — the customer directly, an internal team member, or executive leadership — as this shapes tone, depth, and what to include. ### Phase 2 — Map Sources to the Question Type | Question Category | Primary Sources | |---|---| | Product capabilities | Official docs, API references, knowledge base, product specs | | Account history and context | CRM records, email threads, meeting notes, chat logs | | Internal process or policy | Wikis, runbooks, policy documents | | Technical troubleshooting | Documentation, engineering resources, past support tickets | …
Read the whole file at its exact version.
How to install
mdr add vm0-ai/vm0-skills/customer-intel@sha256:587ac681f6c03655The line at the top of this page pins the label git:20260709.c4cfc48, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_i7tinsvamppqbct7)
4 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 4 versions of this file, between Mar 13, 2026 and Jul 9, 2026, about one every 39 days.
| version | committed | commit | size | audit | |
|---|---|---|---|---|---|
| git:20260709.c4cfc48 latest | 2026-07-09 | c4cfc48 | 7,577 B | A | view · diff |
| git:20260417.8c5d7c1 | 2026-04-17 | 8c5d7c1 | 7,814 B | A | view · diff |
| git:20260417.b284b7a | 2026-04-17 | b284b7a | 8,231 B | A | view · diff |
| git:20260313.d7233e4 | 2026-03-13 | d7233e4 | 8,095 B | A | view |
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (7577 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
vm0-ai/vm0-skills · 81 stars · license none declared · pushed 2026-11-05 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_i7tinsvamppqbct7 GET https://markdownregistry.com/api/v1/resolve?ref=vm0-ai/vm0-skills/customer-intel GET https://markdownregistry.com/api/v1/blob/587ac681f6c03655e996eed20410b8fb0d2e24975bfa9749ec787c4886816bda
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.